Page 3 of 4 · complaints 101–150 of 170

2006 Toyota Matrix complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2006 record →

Electrical System
Filed Mar 5, 201056,500 milesSC

I WAS STOPPED AT A BUSY INTERSECTION DURING MORNING RUSH HOUR WHEN MY CAR STALLED. I TRIED UNSUCCESSFULLY SEVERAL TIMES TO RESTART THE ENGINE. AFTER ALLOWING IT TO SIT FOR SEVERAL MINUTES, THE CAR FINALLY RESTARTED. I MOVED THE CAR INTO A PARKING LOT AND ALLOWED IT TO SIT, IDLING, FOR SEVERAL MINUTES. WHEN I PUT THE CAR BACK INTO DRIVE, IT LURCHED FORWARD. DESPITE PRESSING ON THE GAS, IT WOULD NOT ACCELERATE PAST 10 MPH. I HAD THE CAR TOWED TO THE DEALERSHIP, WHERE THEY SAID THE ENGINE CONTROL MODULE HAD FAILED. IT WAS UNDER WARRANTY BUT, HAD IT NOT BEEN, WOULD HAVE COST ME $900. I PURCHASED THIS CAR NEW IN 2006, AND IT HAS BEEN SERVICED REGULARLY. *TR

Power Train
Filed Feb 25, 2010113,000 milesMO

I HAVE A 2006 TOYOTA MATRIX AND THE VEHICLE STARTED JERKING WHEN IT SHIFTED OUT OF 1ST GEAR. IT JERKED SO HARD THAT I HAD TO BE CAREFUL TO NOT LOSE CONTROL OF THE VEHICLE. ALSO THE VEHICLE WOULD STALL WHEN I WOULD BE IN HEAVY TRAFFIC. THE SHIFTING ISSUE OCCURRED EVERY TIME I DROVE IT AFTER THE PROBLEM STARTED. THE STALLING ISSUE OCCURRED AROUND 5-6 TIMES WHEN I WAS DRIVING. I RECENTLY TOOK IT INTO THE DEALERSHIP AND THEY REPLACED THE ECM FOR A COST OF OVER $700 SINCE I WAS OUT OF FACTORY WARRANTY. SO FAR, THE PROBLEM HAS BEEN CORRECTED HOWEVER, I NOTICED A SERVICE BULLETIN IN 2007 WHICH I BELIEVE TOYOTA SHOULD HAVE INFORMED CUSTOMER'S. THIS WAS VERY SCARY WHEN IT OCCURRED AND LUCKILY I DIDN'T END UP IN AN ACCIDENT. *TR

Steering
Filed Feb 24, 201010,000 milesFL

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) HELLO I AM THE PROUD OWNER OF A 2006 TOYOTA MATRIX. IN LATE 2007 WHILE DRIVING THE CAR WOULD SHUT OFF. I HAD IT TOWED TO SUN TOYOTA (NEW PORT RICHEY FL) IN WHICH THEY STATED THIS MODEL CAR HAS A FAULTY ENGINE SECURITY DEVICE WHICH CAUSES THE CAR TO SHUT OFF. THEY REPLACED THE COMPUTER AND ASSURED ME THERE WERE NO OTHER PROBLEMS. IN EARLY 2008 I STARTED NOTICING WHEN I WOULD TURN IT WOULD FEEL AS IF I LOST TOTAL CONTROL OF THE STEERING, THEN SUDDENLY I COULD STRAIGHTEN THE WHEEL AGAIN. FOR MONTHS THERE WAS NOTHING TOYOTA WOULD DO. JUST LAST WEEK I STARTED SEEING REPORTS OF OTHER MATRIX/CORROLA OWNERS EXPERIENCING THE SAME INCIDENT. YESTERDAY I CONTACTED SUN TOYOTA TO SEE IF THEY WILL FINALLY CHECK MY CAR OUT AND TO SEE IF IT HAD ANYTHING TO DO WITH THE PAST COMPUTER/ENGINE ISSUE. TOYOTA INFORMS ME THEY HAVE NO RECORD OF MY EVER BEING THERE OR THE PART BEING REPLACED. LUCKILY I SAVED MY RECIEPT WHICH PROVES I WAS. MY TWO COMPAINTS ARE THAT THEY REFUSE TO AKNOWLEDGE THE STEERING PROBLEM OR LOOK AT IT AND THEY HAVE MISPLACED MY PREVIOUS RECORDS? I FIND IT HARD TO BELEIVE AND QUITE CONVENIENT ON THEIR PART. WHAT CAN I DO? I'VE EVEN FILED A COMPLAINT AT TOYOTA CORP OFFICE ONLY TO BE BRUSHED OFF. I FEEL I'M STUCK WITH AN UNSAFE PIECE OF JUNK THAT I PAID 16K FOR AND TOYOTA WILL NOT HELP ME. PLEASE HELP!!!! [XXX] *TR

Electrical System
Filed Feb 23, 201041,100 milesKY

THE CAR QUIT RUNNING IN TRAFFIC WITH NO WARNING. I HAD IT TOWED TO THE DEALER AND THEY REPLACED THE ECM COMPUTER. *TR

Vehicle Speed ControlCrash
Filed Feb 15, 201025,000 milesWA

MY CAR IS A TOYOTA 2006 MATRIX AWD; I WAS PULLING INTO MY DRIVEWAY TO PARK IN FRONT OF MY GARAGE, AND TOOK MY FEET OF THE ACCELERATOR PEDAL, BUT BEFORE I HAD ANY CHANCE TO REACT THE CAR JUST CONTINUED TO ACCELERATE UP MY DRIVE WAY AND CRASHED THROUGH MY GARAGE DOOR, CAUSING DAMAGE TO MY CAR, THE GARAGE DOOR, AND SOME DENTS TO MY OTHER CAR PARKED INSIDE; I HAVE ALWAYS PARKED MY CAR OUTSIDE ON THE DRIVE WAY, SINCE THERE ISN'T SPACE TO PARK 2 CARS IN MY GARAGE; I AM FAIRLY SAFE AND CAUTIOUS DRIVER; I TOOK MY CAR TO THE DEALER TO HAVE THEM TO TAKE A LOOK, MY 2006 TOYOTA MATRIX IS NOT IN THE RECALL LIST, AND THE SERVICING GUYS DIDN'T FIND ANYTHING WRONG WITH MY GAS PEDAL; I AM STILL CONCERNED THAT THERE MAY STILL BE A LURKING ISSUE WITH THE PEDAL OR THE ELECTRONIC SYSTEM THAT CAUSED THE UNINTENDED ACCELERATION. *TR

Electrical System
Filed Feb 14, 201029,972 milesCA

WHILE DRIVING 25 MPH THE ENGINE DIED. POWER BRAKES AND STEERING FAILED SO STOPPING WAS DIFFICULT. THE ENGINE REFUSED TO START FOR ABOUT FIVE MINUTES. TOYOTA REPLACED THE ELECTRONIC COMPUTER UNIT AT NO COST TO ME THE NEXT DAY. *TR

Engine and Engine Cooling
Filed Feb 10, 201068,000 milesCA

THE ECU ON MY 2006 TOYOTA MATRIX DIED SUDDENLY, AFTER THE ECU FAILED THE CAR TO HALT IMMEDIATELY. LUCKILY FOR ME THIS DID NOT HAPPEN ON A FREEWAY , IN WHICH CASE I WOULD HAVE BEEN REAR ENDED AND POSSIBLY SERIOUSLY INJURED. WHEN MY CAR WAS TOWED INTO THE DEALERSHIP , THE TECH AT THE SERVICE DESK GUESSED THAT IT WAS THE ECU AS HE HAD SEEN QUITE A FEW OF THESE FAIL. AFTER TESTS THEY DETERMINED IT WAS THE ECU. THE ECU WAS REPLACED BY THE DEALER AS IT WAS UNDER WARRANTY. *TR

Service Brakes, Electric
Filed Feb 9, 201032,497 milesCA

I WAS DRIVING MY 2006 TOYOTA MATRIX I PURCHASED ONE MONTH AGO. I WAS DRIVING ON A VERY WET ROAD LESS THAN 20-25 MPH. APPROXIMATELY 9:00A.M. COMING HOME FROM LOCAL GYM. I SLOWED TO STOP FOR CONSTRUCTION WORK ON SLICK TWO LANE ROAD. BRAKES DID NOT GRAB AS I TRIED TO SLOW DOWN. I PUSHED BRAKES DOWN HARDER, AND AS THEY STARTED TO WORK, THE ACCELERATOR BEGAN TO ACCELERATE ON ITS OWN, CAR BEGAN TO FEEL LIKE IT WAS REVVING UP. I PUT CAR IMMEDIATELY IN PARK, AND TIRES BURNED RUBBER (ENOUGH TO SMELL) AND CAR STOPPED COMPLETELY. IT ALL HAPPENED INCREDIBLY FAST, AND SCARED ME TO DEATH. I HAVE NOT HAD THIS PROBLEM PREVIOUSLY (I HAVE OWNED VEHICLE FOR 1 MONTH) AND CAR IS NOT ON RECALL LIST (CLEARLY SHOULD BE). I HAVE CALLED TOYOTA CUSTOMER SERVICE CENTER, AND WILL CALL DEALER WHERE I PURCHASED CAR NEXT. *TR

Vehicle Speed ControlCrash
Filed Feb 6, 201060,000 milesMA

I WAS PARKING OUR TOYOTA MATRIX, 2006 AND IT "JUMPED" AHEAD AND I HIT THE CAR IN FRONT OF ME. MY ACCIDENT REPORT INDICATED A JUMP IN THE CAR. WHEN I READ ABOUT THE TOYOTA ACCELERATOR PROBLEMS, I AM CONVINCED OUR CAR SUFFERS THE SAME FLAW AND I HOPE THAT 2006 WILL BE INCLUDED IN THE RECALL. I HAVE NEVER HAD ANY OTHER ACCIDENT AND I AM OVER 50 YEARS OLD. *CN

Fuel System, Gasoline
Filed Feb 3, 201071,006 miles00

NOVEMBER 18 MY 2006 TOYOTA MATRIX BEGAN TO ACCELERATE UNCONTROLLABLY AFTER FILLING UP TANK WITH FUEL. I PULLED THE VEHICLE TO THE SIDE OF THE ROAD TURNED OFF THE ENGINE. THE ENGINE THEN WOULD NOT START SO IT WAS TOWED TO WINDSOR TOYOTA DEALERSHIP. TEST DROVE & CHECK FOR WATER IN TANK ELIMATED CODE P0171 AND GAVE ME FREE INJECTOR CLEANER. SHOULD THE DEALER CHECK GAS PEDAL RECALL ON HIS 2006. *TR

Vehicle Speed Control
Filed Feb 1, 201019,999 milesAZ

TL*THE CONTACT OWNS A 2006 TOYOTA MATRIX HATCH BACK. HE STATED THAT WHILE APPROACHING A STOP LIGHT AT SPEEDS OF LESS THAN 20 MPH, HE DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE WOULD NOT STOP OR SLOW DOWN. THE CONTACT SHIFTED THE VEHICLE INTO A LOWER GEAR AND THEN TO NEUTRAL. HE THEN SHUT OFF THE IGNITION AND BRAKED TO A STOP. THE DEALER WAS CONTACTED AND PERFORMED A SAFETY TEST ON THE VEHICLE. THE FAILURE COULD NOT BE DUPLICATED. NO REPAIRS WERE MADE TO THE VEHICLE TO DATE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 20,000. UDDATED 03/09/10. *LJ THE CONSUMER STATED WHEN HE APPLIED THE BRAKE PEDAL, THE VEHICLE CONTINUED TO ACCELERATE. HE SHIFTED TO A LOWER GEAR THEN TO NEUTRAL WHILE CONTINUING TO APPLY THE BRAKE. THE VEHICLE CONTINUED TO ACCELERATE UNTIL HE PUMPED THE BRAKES TO STOP. UPDATED 06/11/10 *JB

Power Train › Manual Transmission
Filed Jan 6, 201045,556 milesCA

I HAVE A 2006 TOYOTA MATRIX XRS 6 SPEED MANUAL TRANSMISSION. I PURCHASED THE CAR NEW AND HAVE SERVICED THE CAR WITH THE DEALERSHIP FROM DAY ONE. TODAY I BROUGHT IT IN FOR ITS 45000 MILE SERVICE AND TOLD THEM TO CHECK THE CLUTCH BECAUSE WE NOTICED IT STICKING/SLIPPING IN 5TH GEAR. TURNS OUT I NEED TO REPLACE THE CLUTCH AT A COST OF $1200 EVEN THOUGH I HAVE THEIR PLATINUM SERVICE/EXTENDED WARRANTY PLAN. I HAVEN'T EVEN WORN OUT THE BRAKES AND I HAVE TO REPLACE THE CLUTCH!!!! I AM A 46 YEAR OLD MOTHER AND HAVE DRIVEN SEVERAL CARS WITH A MANUAL TRANSMISSION AND NEVER HAD TO REPLACE A CLUTCH WITH SUCH LOW MILEAGE. I READ ON EDMUNDS CAR SPACE ABOUT THIS AND IT SAID TO COME TO YOUR WEBSITE TO DOCUMENT THIS. *TR

Engine and Engine Cooling
Filed Jan 4, 201047,751 milesCA

I WAS DRIVING TO WORK AND THE CHECK ENGINE LIGHT WENT ON. I PRESSED THE GAS PEDAL BUT THERE WAS NO ACCELERATION. THE ENGINE STARTED TO STALL OUT. I SLOWLY PULLED OVER, PUT THE CAR IN PARK, PUT THE KEY ON THE OFF POSITION AND I TRIED TO START THE VEHICLE AGAIN AND NOTICED THAT THE BATTERY WAS WORKING BUT IT WOULD NOT START. I DID THIS PROCESS FIVE MORE TIMES TO NO SUCCESS. I FINALLY CALLED AAA AND WAS TOWED HOME. THE NEXT DAY, MUCH TO MY SURPRISE, THE VEHICLE STARTED RIGHT UP BUT THE CHECK ENGINE LIGHT WAS STILL ON. SO, I BROUGHT IT TO THE TOYOTA DEALERSHIP TO HAVE IT CHECKED. THEY ENDED UP REPLACING THE ENGINE CONTROL COMPUTER. *TR

Service Brakes, Hydraulic
Filed Dec 29, 200914,850 milesIL

ON 12/28/09, AS I STARTED TO BRAKE FOR A RED LIGHT, MY CAR UNINTENTIONALLY ACCELERATED WHILE I HAD MY FOOT ON THE BRAKE PEDAL. I WAS ABLE TO SLOW DOWN BY BRAKING HARD, BUT THE BRAKES STARTED TO SMOKE. I TURNED THE IGNITION KEY TO OFF, AND WHEN I TURNED IT ON AGAIN THE PROBLEM WENT AWAY. NOTHING WAS HOLDING DOWN OR INTERFERING WITH THE GAS PEDAL AS THIS PROBLEM OCCURRED?NOT THE FLOOR MAT, NOT ANY CLOTHING OR PART OF MY SHOE. I AM AN EXPERIENCED DRIVER WHO HAS NEVER HAD AN ACCIDENT. MY CAR RECEIVED MAJOR SCHEDULED MAINTENANCE FROM A TOYOTA DEALERS SERVICE DEPARTMENT JUST ABOUT A WEEK BEFORE THIS INCIDENT. I BROUGHT IT BACK TO THE DEALER ON 12/29; THE MECHANIC SAID HE COULD FIND NOTHING WRONG WITH THE CAR AND COULD NOT DUPLICATE THE FAILURE. *TR

Electrical System
Filed Dec 8, 200998,562 milesVA

NORMALLY SITTING AT STOP LIGHT, WHEN ENGINE LIGHT CAME ON. CAR IMMEDIATELY STARTED SHIFTING VERY HARD. THE IDLE SPEED WAS ERRATIC. ENGINE WANTED TOO AND DID CUT OFF AT VARIOUS TIMES. TOOK CAR TO ROSNER TOYOTA/STAFFORD VA AND WAS TOPD THAT THE ECU WAS DEFECTIVE AND THAT ROSNER HAD BEEN NOTIFIED OF A DEFECT CODE THAT WAS PREVALENT IN THE COROLLA AND MATRIX MODELS. ASKED ABOUT A TOYOTA RECALL AND WAS INFORMED THAT THERE WAS NOT ONE AT THIS TIME OR IN THE FORESEEABLE FUTURE. THIS PART/ECU IS VERY EXPENSIVE AND INTEGRAL TO THE CAR'S PERFORMANCE. *TR

Vehicle Speed Control
Filed Nov 3, 200940,000 milesNM

ON THREE SEPARATE OCCASIONS OUR 2006 TOYOTA MATRIX HAS ACCELERATED ON ITS OWN WITHOUT WARNING. ON ALL THREE OCCASIONS WE HAVE BEEN ABLE TO SLIP THE TRANSMISSION OUT OF DRIVE INTO NEUTRAL OR SLAM THE BRAKES ON TO STOP THE ACCELERATION. THE MOST RECENT TIME THIS OCCURRED WAS LAST WEEKEND. THE MOST PREVIOUS WAS THREE MONTHS AGO. *TR

Power Train › Manual Transmission
Filed Oct 21, 200982,575 miles00

BEARING GOING IN 2006 TOYOTA MATRIX 5 SPEED MANUAL TRANSMISSION. *TR

Structure › Frame and Members
Filed Aug 1, 200921,500 milesNM

MY 2006 TOYOTA MATRIX HAS DEVELOPED EXTREME CUPPING OF THE TIRES AT 21, 000 MILES DESPITE REGULAR ROTATIONS AT 5,000, 10,186, AND 14,722 MILES. I HAD BEGUN TO NOTICE A CHANGE IN THE SOUND OF THE TIRES AT 21,500 MILES. MY MECHANIC REFUSED TO ROTATE THE TIRES AT 21,981 MILES SAYING SOMETHING WAS WRONG WITH THE STRUTS THUS CAUSING EXTREME WEAR ON THE TIRES. I WENT TO THE LAS CRUCES TOYOTA IN NEW MEXICO WHERE I PURCHASED THE CAR BUT THEY SAID NOTHING WAS WRONG AND REFUSED TO REPLACE STRUTS OR PROVIDE NEW TIRES. MANY COMPLAINTS ABOUT THIS PROBLEM RELATED TO THE TOYOTA MATRIX HAS BEEN POSTED ON THE CONSUMER REVIEW SITE FOR EDMUNDS.COM. TOYOTA REFUSES TO ADDRESS THE PROBLEM. *TR

Service Brakes, Hydraulic
Filed Jun 23, 2009MN

TL*THE CONTACT OWNS A 2006 TOYOTA MATRIX. WHILE PULLING OUT OF A PARKING LOT AT AN UNKNOWN SPEED, THE BRAKES FAILED AND THE VEHICLE WOULD NOT STOP. THE CONTACT APPLIED THE EMERGENCY BRAKE TO AVOID A NEAR CRASH. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE CONTACT WAS AT FAULT. THE REPAIR COST MORE THAN $600. THE CURRENT MILEAGE WAS 21,000 AND THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 07/28/09. *LJ UPDATED 07/30/09.*JB

Steering
Filed Jun 23, 200919,000 milesVA

1. DRIVING DOWN ROAD AT 35MPH ON A CLEAR SUNNY DAY. 2. 2006 TOYOTA MATRIX JERKED UNCONTROLLABLY TO THE SIDE AS IF THE STEERING WHEEL WAS TURNED EVEN THOUGH IT WAS HELD STRAIGHT FOR NORMAL DRIVING. THIS RESULTED IN LOSING CONTROL OF THE CAR AND NEARLY CAUSING AN ACCIDENT WITH OUR INFANT IN THE BACKSEAT. 3. TOWED TO MAINTENANCE CENTER AND THEY MENTIONED THEY HAD SEEN THIS PROBLEM SEVERAL TIMES BEFORE. THEY TOLD US OF A STEERING TECHNICAL SERVICE BULLETIN ST005-01 THAT MENTIONED THIS PROBLEM. WE HAVE NOW TOWED IT TO THE DEALER AND ARE WAITING FINAL RESOLUTION. *TR

Engine and Engine Cooling
Filed Apr 23, 200946,686 milesWI

46,686 MILES AND THE INTAKE MANIFOLD GASKET NEEDED TO BE REPLACES AS IT WAS A DEFECTIVE GASKET- HARD WITH BUBBLES- I HAVE THE GASKET. WHEN I CALLED TOYOTA I WAS INFORMED THAT IT WAS AN ISSUE WITH THIS MAKE/MODEL, BUT TOYOTA WOULDN'T REIMBURSE COSTS OF REPLACING THE DEFECTIVE PART. *TR

Tires
Filed Apr 1, 2009CA

ABNORMAL TIRE WEAR ON 2006 TOYOTA MATRIX. LESS THAN 45,000 MILES ON THE CAR AND WE HAVE GONE THROUGH TWO SETS OF LONG LIFE TIRES. WE HAVE MAINTAINED THE VEHICLE AND TIRES PROPERLY. THIS SEEMS TO BE A VERY COMMON PROBLEM BUT TOYOTA SAYS THERE IS NOTHING WRONG. SEE HERE FOR MORE: HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0EEECE/154. *TR

Power Train › Driveline
Filed Mar 28, 200932,955 milesNC

PURCHASED CERTIFIED PRE OWNED - (LEASED) 2006 MATRIX 27940 MILES 7/26/08 - ON 11/12/08 32955 MILES AFTER OIL CHANGE DEALER WROTE : "TIRES ARE WEARING FUNNY - ALIGNED AT N/C DID NOT ROTATE RHT REAR CUPPING - 3/25/09 OIL CHANGE 38632 - DEALER WROTE - ROTATE TIRES IF NEEDED - LAST TIME IN HAD TIRE WEAR ISSUE NEEDS TIRES HAS 1 GOOD TIRE ON CAR ON LF. APPARENTLY THIS IS A PROBLEM WITH TOYOTA - HAVEN'T CONTACTED DEALER YET BUT WILL AFTER READING COMPLAINTS. I DON'T KNOW IF THE AFTER MARKET SHIM FIX WILL VOID MY EXTENDED WARRANTY OR NOT...... *TR

Tires
Filed Mar 20, 2009CA

FAULTY CAMBERING OF WHEELS ON TOYOTA MATRIX 2006 (XRS FWD). IT CAUSES UNEVEN AND PREMATURE WEAR OF TIRES. AT 12000 MILES TIRES BECAME NOISY WITH ALMOST NO THREAD ON THE EDGES. *TR

Tires
Filed Jan 24, 2009TX

MY TIRES WORN UNEVENLY AND CUPPED AFTER 25000 MILES ON MY BRAND NEW 06 TOYOTA MATRIX. MY DEALERSHIP TOLD ME IT WAS BECAUSE OF ROTATION. BUT WHEN I CHECKED ONLINE, I SAW THAT MANY PEOPLE HAVE THE SAME PROBLEMS WITH THE SAME CAR. I HAD TO CHANGE MY TIRES AND DO AN ALIGNMENT. TOYOTA HAS TO RECALL, FIX AND REIMBURSE THOSE TIRES. *TR

Suspension
Filed Dec 30, 200816,000 milesNC

2006 TOYOTA MATRIX. TIRES WEAR OUT EVERY 16,000 MILES. THE PROBLEM IS IN THE REAR AXLE. TOYOTA HAS CONSISTENTLY TOLD ME THERE IS NO PROBLEM. TODAY I AM ON A DISCUSSION BOARD AND FIND IT IS A COMMON PROBLEM FOR THE MATRIX/VIBE. THE SOLUTION IS AN AFTERMARKET REAR WHEEL SHIM KIT COSTING $50 PLUS LABOR. WHY IS TOYOTA ALLOWED TO CONTINUE DENYING THE PROBLEM EXISTS AND NOT RECALL AND CORRECT THE PROBLEM. *TR

Suspension
Filed Dec 26, 2008RI

MY WIFE AND I OWN 2 TOYOTA MATRIX'S. A 2005 AND A 2006. BOTH ARE FRONT WHEEL DRIVE. FOR SOME REASON THE CAR WEARS THROUGH TIRES VERY FAST. WE CAN ONLY GET 25,000 MILES MAX OUT OF A 60,000 MILE TIRE. WE MAKE IT A POINT TO ROTATE EVERY 5,000 MILES AND KEEP PRESSURE AT 35PSI AS RECOMMENDED, BUT THE CAR JUST WEARS TIRES SO QUICKLY FOR SOME REASON. *TR

Tires
Filed Dec 6, 200832,000 milesKS

HAD A FLAT TIRE, WHEN THEY TOOK MY TIRE OFF, THEY ASKED IF MY VEHICLE HAD BEEN IN AN ACCIDENT, WHICH IT HAS NOT, THE TIRE WAS CUPPING REALLY BAD. THEY ALSO SAID THEY WERE VERY WORN FOR THE AMOUNT OF MILES ON MY VEHICLE. *TR

Tires
Filed Oct 7, 200820,000 milesCA

FIRST AND ONLY OWNER. EXCESSIVE TIRE WEAR ON ALL 4 TIRES AT ONLY 20,000 MILES. ALL TIRES HAVE EXCESSIVE WEAR AT THE INSIDE RIM. I DIDN'T HAVE ANY ACCIDENT AND MY DRIVING WAS NEVER AGGRESSIVE. THE TIRES HAVE TO REPLACED AT 20,000 MILES. THE CONCERNS ARE THE NEW TIRES WILL BE GONE IN ABOUT ANOTHER 20,000 MILES. TOYOTA SHOULD CORRECT THIS PROBLEM WITH THE CAR. *TR

Power Train
Filed Sep 25, 200810,000 milesMA

I PURCHASED A NEW 2006 TOYOTA MATRIX XR AWD ON FEB. 2006. I'M GOING THROUGH A 'WHAT SEEMS TO BE' A COMMON PROBLEM WITH ALL MATRIX'S "AN AB-NORMAL TIRE WEAR PROBLEM". THE WEAR/CHOPPING STARTED AT AROUND 10K... IT CURRENTLY HAS 17K... I'VE ROTATED THE TIRES 3 TIMES ALREADY!!! THE DEALER IS TELLING ME IT'S A REAR DIFFERENTIAL PROBLEM... THEY'RE REPLACING IT UNDER WARRANTY... NOT SURE IF THIS WILL FIX THE PROBLEM??? THE TIRES ARE ALL CHOPPY AND WORN NOW (AT ONLY 17 MILES) ... THEY MUST BE REPLACED UNDER WARRANTY!! *TR

Suspension
Filed Sep 20, 200821,419 milesCA

DEFECTIVE SHOCKS CAUSED PREMATURE AND UNEVEN TIRE WEAR. *TR

Tires
Filed Sep 2, 200847,000 miles00

I HAVE OWNED 2 TOYOTA MATRIX CARS, 2005 & 2006. BOTH VEHS GAVE ME TIRE TROUBLE. PRE-MATURE TIRE WEAR ON THE EDGES IN THE FORM OF SCALLOPING AND FLAT SPOTS. NEW TIRES AND WHEEL ALIGNMENT BY THE CAR & TIRE DEALER DID NOTHING TO IMPROVE THE SITUATION, EVEN AFTER REPEATED ATTENTION TO THE PROBLEM. ROAD NOISE IS ALMOST UNBEARABLE AT TIMES DEPENDING ON SPEED. TOYOTA REJECTS ANY RESPONSIBILITY TO THE SITUATION AND PREFER TO BLAME THE DRIVER, THE TYPE OF DRIVING, ROAD SURFACE, TIRE PRESSURES, TIRE ROTATION FREQUENCY AND TIRE MANUFACTURER. I WON'T BE BUYING ANOTHER MATRIX!! OR FOR THAT MATTER, TOYOTA! *TR

TiresCrash
Filed Aug 31, 200829,500 milesNM

EXCESSIVE TIRE WEAR/MISALIGNMENT ON 2006 TOYOTA MATRIX: I HAVE HAD MY CAR FOR ABOUT 2 AND 1/2 YEARS, ABOUT 35,000 MILES. I HAVE ALREADY REPLACED THE TIRES THREE TIMES DUE TO EXCESSIVE WEAR, AND HAD SEVERAL FOUR-WHEEL ALIGNMENTS DONE. I'VE NOTICED ON THE CHAT BOARDS THAT SEVERAL OTHER OWNERS WITH THE SAME CAR TYPE ARE HAVING SIMILAR PROBLEMS. I SUSPECT THAT THE MISALIGNMENT AND SUBSEQUENT DRIFT WAS ONE OF THE LEADING CAUSES IN AN ACCIDENT I HAD LAST YEAR. *TR

Tires
Filed Aug 5, 200825,000 milesIL

AFTER OWNING MY NEW CAR FOR ABOUT A YEAR (AROUND 25,000 MILES), I WAS INFORMED THAT MY TIRES WERE CUPPING AND ALL NEEDED REPLACED. THIS ISSUE WAS BLAMED ON ALIGNMENT ISSUES. I HAD THE ALIGNMENT FIXED AND TIRES REPLACED. I HAD READ DISCUSSION BOARDS OF OTHER MATRIX OWNERS, MANY OF WHOM HAD SIMILAR TIRE/ALIGNMENT COMPLAINTS. A WORKER AT THE CAR DEALERSHIP SUGGESTED THIS HAS BEEN A COMMON ISSUE WITH THE MATRIX. I COMPLAINED TO TOYOTA, WHO BLAMED BOTH MY DRIVING AND DRIVING CONDITIONS (I DON'T DRIVE RECKLESSLY--TYPICALLY ALL MY DRIVING IS HIGHWAY), AS WELL AS THE TIRE MANUFACTURER (BUT MY WARRANTY HAD ALREADY RUN-OUT). I'VE BEEN GETTING MY TIRES ROTATED ON A REGULAR BASIS, BUT ABOUT A YEAR AFTER THE AFOREMENTIONED REPAIRS (MAY 2008), THE TECH ROTATING MY TIRES NOTED ONE OF MY TIRES WAS CUPPING AND TO HAVE MY REAR ALIGNMENT CHECKED. AGAIN, MY ALIGNMENT WAS OFF AND THE CAR HAD TO BE RE-ALIGNED. NOW, TWO MONTHS LATER, I AM AGAIN HAVING POSSIBLE ALIGNMENT ISSUES (WILL BE CHECKED THIS WEEK). I THINK THE TOYOTA MATRIX HAS A SERIOUS DESIGN FLAW CONSIDERING SO MANY PEOPLE HAVE BEEN HAVING ALIGNMENT/TIRE ISSUES WITH THEIR CARS. *TR

Structure › Frame and Members
Filed Jul 25, 200815,000 milesMO

I HAVE ABOUT 15500 MILES ON A 2006 TOYOTA MATRIX THAT HAS ABNORMAL TIRE WEAR. THE HEAD SERVICE MECHANIC EXPLAINED TO ME THAT MY CAR HAD TO LIGHT OF A REAR END AND THAT THE TIRES BOUNCE AROUND AND CREATE ABNORMAL WEAR. HE STATED THAT IT WOULD ONLY MAKE IT WORSE TO ROTATE THEM TO THE FRONT. I HAVE VIBRATION AND TWO RUINED TIRES. TOYOTA ANSWERS THAT IT IS A TIRE ISSUE AND TO TAKE IT UP WITH THE MANUFACTURER. THE MANUFACTURER STATES THEY ARE NOT RESPONSIBLE FOR TIRE WEAR. EVERY TIRE INSTALLER AND MECHANIC KNOW ABOUT THE FLAW IN THESE CARS BUT TOYOTA DOES NOT TAKE RESPONSIBILITY FOR THIS DESIGN ERROR. *TR

Suspension › Rear
Filed Jul 3, 2008IN

EXCESSIVE TIRE WEAR DUE TO DESIGN FLAW/WORKMANSHIP OF THE MANUFACTURER. THE REAR END ALIGNMENT IS NOT ADJUSTABLE, AND WAS WAY OFF FROM THE FACTORY. HAD TOP REPLACE THE TIRES AT 15K MILES DUE TO CUPPING CAUSED BY CAMBER/TOE IN WAY OUT OF SPEC. TOYOTA SAID THAT TIRE ALIGNMENT WAS WELL WITHIN DESIGN SPECS. DROVE FOR 15K MILES ON SECOND SET, WAS TOLD BY TIRE SPECIALIST THAT 2ND SET OF TIRES (NOT SAME AS ORIGINAL) WAS ALSO CUPPING, AND THAT THE PROBLEM WAS DEFINITELY IN THE ALIGNMENT OF THE REAR END. HAD TO THREATEN TOYOTA WITH A LAWSUIT BEFORE THEY ADMITTED THERE WAS A PROBLEM. THEY ADDED SHIMS TO CAR (I HAD TO PAY FOR PARTS), BUT FLAT OUT REFUSED TO RE-IMBURSE FOR RUINED TIRES. *TR

Tires
Filed Jul 2, 20085,000 milesFL

I OWN A 2006 TOYOTA MATRIX MY TIRES ARE WEARING IMPROPER. THE TIRES ARE CUPPING, AT 3,000 TO 5,000 MILES. AFTER RESEARCHING I FOUND THAT EVERY MATRIX, PONTIAC VIB AND COROLLA OWNER IS HAVING THE SAME PROBLEM AND IT IS A MANUFACTURER DEFECT. ALL OWNERS ARE HAVING THIS PROBLEM. A SOLUTION FOR THIS PROBLEM HAS BEEN FOUND BUT THE TOYOTA DOES NOT WANT TO CORRECT THE PROBLEM. *TR

Tires
Filed Jul 2, 2008CO

I OWN A 2006 TOYOTA MATRIX XR. DURING ROUTINE MAINTENANCE AT THE DEALER THE CAR HAD ABOUT 7500 MILES. I WAS TOLD THAT THERE WAS UNUSUAL TIRE WEAR, CUPPING, ON THE TIRES AND THEY SHOULD PROBABLY BE REPLACED AT MY NEXT MAINTENANCE. THESE TIRES WERE RATED FOR APPROXIMATELY 30,000 MILES. THE MANAGER AT THE TOYOTA REPAIR SHOP SAID THIS WAS SOMETHING HE HAD NOTICED WITH MATRIX TIRES. BECAUSE I HAD DONE ALL OF THE CORRECT MAINTENANCE CHECKS INCLUDING TIRE ROTATION THE REPAIR SHOP SAID IT WAS NOTHING THAT I HAD DONE. AT THE NEXT SCHEDULED MAINTENANCE I HAD THE TIRES REPLACED WITH A DIFFERENT BRAND OF TIRES (JUST IN CASE IT WAS A TIRE PROBLEM). TOYOTA AGREED TO PAY FOR 1/2 OF THE TIRE COST BECAUSE MANY MATRIX OWNERS WERE HAVING THE SAME PROBLEM. I WAS RESPONSIBLE FOR THE COST OF INSTALLATION AND BALANCING BUT WHEN I COMPLAINED ABOUT THESE FEES WAS GIVEN A DISCOUNT. IT WAS SUGGESTED THAT I FILE A REPORT WITH TOYOTA ABOUT THE PROBLEM WITH THE TIRES. WHEN I CALLED TO REPORT IT THEY SAID THEY HAD NOTHING ON FILE ABOUT PROBLEMS WITH THE MATRIX AND UNUSUAL TIRE WEAR. THEY STATED IT WAS PROBABLY A PROBLEM WITH THE ACTUAL TIRES AND THAT I SHOULD CONTACT THE TIRE DEALER. I FILED A COMPLAINT WITH TOYOTA STATING WHAT WAS TOLD TO ME BY THE MAINTENANCE SHOP BUT WAS TOLD THAT THE REPAIR SHOPS ARE INDEPENDENT AND HAVE NOTHING TO DO WITH TOYOTA. AFTER APPROXIMATELY 6,000 MILES ON MY NEW TIRES, UNEVEN WEAR IS APPARENT AND THERE IS A LOUD NOISE CREATED BY THE TIRES WHEN I REACH SPEEDS OF ABOUT 35 MPH O

Power Train › Manual Transmission
Filed Jul 2, 200835,557 milesFL

CLUTCH HAD TO BE REPLACED AT 35,557 MILES. *TR

SuspensionCrash
Filed May 18, 200821,000 milesRI

OWN A 2006 MATRIX AND HAD ALL 4 TIRES WARE OUT ON INSIDE OF THREAD WITH 21000 MILES ON CAR. DID NOT NOTICE THE PROBLEM TILL CAR WENT OFF ROAD HITTING A TREE. REPAIR SHOP SAID TIRES WERE WORN EXCESSIVELY, AND CAR SHOULDN'T BE DRIVEN. UPON REPAIR, CAR WAS TAKEN TO HAVE FRONT END ALIGNED AND WAS TOLD IT WAS WITHIN TOYOTAS SPECKS, BUT COULD BE CORRECTED TO A TIGHTER STANDARD. CONTACTED TOYOTA AND THEY SAID IT WAS THE TIRES FAULT, WHEN CONTACTED THE TIRE MANUFACTURE(CONTINENTAL) , THEY STATED IT WAS CLEARLY OUT OF ALIGNMENT, AND THEREFORE CAR CAME FROM THE FACTORY LIKE THAT. *TR

Tires › Tread/Belt
Filed Apr 21, 200816,000 milesMN

ABNORMAL TIRE WARE ON TOYOTA MATRIX 2007 XR AWD AROUND 16,000 MI. BAD CUPPING AND NOISE CONTINENTAL TIRES. *TR

Engine and Engine Cooling › Engine › GasolineCrash
Filed Apr 20, 200839,522 milesNJ

WAS DRIVING THE CAR NORMALLY TO WORK AS I HAVE FOR THE PAST 2 YEARS. WAS STOPPED AT A STOP SIGN WITH A VEHICLE DIRECTLY IN FRONT. TOOK MY FOOT OFF THE BRAKE TO ALLOW THE CAR TO ROLL FORWARD AND THE CAR TOOK OFF ABOUT 4-6 FEET INTO THE CAR IN FRONT. THE ONLY SIGN OF A PROBLEM WAS THE RPMS JUMPED SLIGHTLY AS THE CAR TOOK OFF. TRIED USING THE BRAKE BUT IT COULDN'T HOLD THE CAR. MINOR DAMAGE TO MY VEHICLE AND NO DAMAGE TO VEHICLE STRUCK. CALLED THE DEALER, WAS TOLD TO BRING THE CAR IN. WHEN THEY LOOKED AT THE CAR THEY SAID IT WAS FINE AND I NEEDED NEW ROTORS. ASKED ABOUT WHY THE CAR JERKED FORWARD, WAS TOLD THERE WAS NOTHING THEY COULD DO ABOUT IT SINCE THEY WERE NOT THERE. FRUSTRATED, TOOK THE CAR TO BE PRIVATELY INSPECTED ELSEWHERE, AGAIN, COULD NOT FIND ANYTHING WRONG WITH THE CAR. MECHANIC COULD NOT EXPLAIN WHY THE CAR JERKED FORWARD. WAS TOLD TO MONITOR CRACKLING NOISE I COMPLAINED ABOUT JUST IN CASE IT BECAME WORSE, AT CURRENT TIME WAS FINE BUT COULD BE EARLY SIGN OF A TIMING CHAIN TENSIONER PROBLEM. CAR HAS CURRENTLY 39,855K AND HAS HAD 2 NEW BELT TENSIONERS INSTALLED, 1 NEW BELT, AND 1 NEW TIMING CHAIN TENSIONER REPLACED. HAVE PREVIOUSLY COMPLAINED OF BRAKE PROBLEMS, INCLUDING THE FEELING OF BEING REAR-ENDED AT A LOW SPEED, AS WELL AS THE CAR JERKING FORWARD WHILE DRIVING AT LOW SPEEDS. THE CAR ALSO ON OCCASION CONTINUES TO GAS ENGINE EVEN AFTER GAS PEDAL HAS BEEN RELEASED, WHEN BRAKE OR GAS IS TAPPED THE CAR RESUMES TO NORMAL OPERATION. WAS TOLD BY DEALER THAT THEY COULD

Power Train › Automatic Transmission
Filed Apr 15, 20087,100 milesNY

I HAD CHECK ENGINE LIGHT ON AND COULDN'T GET INSPECTION. DEALER SAID I NEED NEW TRANSMISSION AND HAD REPLACE THE TRANSMISSION WITH THE SAME PROBLEM AND THEY REPLACE ENGINE CONTROL MODULE AGAIN. *TR

Electrical System
Filed Apr 12, 20085,393 milesNY

MY TOYOTA MATRIX ENGINE STOP RUNNING AND HAD TO REPLACE ENGINE CONTROL MODULE AT 5,393 MILES. *TR

Power Train › Automatic Transmission
Filed Apr 12, 20086,949 milesNY

I HAD A CHECK ENGINE LIGHT ON SO I WENT TO THE DEALER TO GET IT FIX. THEY TOLD ME I NEED A NEW TRANSMISSION. *TR

Wheels
Filed Apr 7, 200816,400 milesTX

CAR WEARS THE INSIDE TREAD OF THE TIRE PREMATURELY (10% LEFT AFTER ONLY 16,000 MILES), REVEALED DURING THE SAFETY INSPECTION. THE WHEEL ALIGNMENT IS WITHIN THE MANUFACTURER'S SPECIFICATION AND THE TIRES WERE ROTATED EVERY 3,000-5,000 MILES. *TR

Engine and Engine Cooling
Filed Jan 7, 200832,143 milesMA

THIS IS THE SECOND TIME THE ENGINE CONTROL UNIT FAILED AND BEEN REPLACED ON THE 2006 TOYOTA MATRIX. THE CAR HAD JUST RECEIVED A VERY THOROUGH 30,000 MILE CHECKUP AND THERE WERE NO CAUSES FOR THE FAILURE. THIS FAILURE IS EXTREMELY DANGEROUS AND IT ALMOST COST ME MY LIFE. THE ECU SPONTANEOUSLY QUIT WHILE IN THE HIGH SPEED LANE, AT 6:30 PM PITCH DARK, IN HEAVY COMMUTER TRAFFIC IN THE BOSTON BELTLINE OF RT 128. THE BRAKES WERE AS HARD AS CONCRETE, AND THE CAR DECELERATED SO FAST THAT I COULD NOT CHANGE LANES AND I WAS LEFT WITH AN ELECTRONICALLY DEAD CAR IN THE HIGH SPEED LANE - AT NIGHT. I CALLED THE STATE POLICE. *TR

Tires
Filed Jan 4, 200817,000 milesIL

2006 TOYOTA MATRIX, CURRENTLY HAS 21000 MILES ON IT. ALL 4 TIRES ARE BALD ON THE INSIDE TREAD, OUTSIDE STILL HAS 75% LEFT. I ROTATE THESE TIRES EVERY 4000 MILES AND THE ALIGNMENT IS WITHIN SPECS. THE NOISE STARTED AT ABOUT 17,000 MILES & KEEPS GETTING LOUDER. NOW I AM FACED TO BUY NEW TIRES ON A CAR THAT IS NOT THAT OLD. *CN

Engine and Engine Cooling
Filed Dec 17, 200719,805 milesCA

VEHICLE STALLED WHILE DRIVING. AFTER RESTARTING, VEHICLE WOULD ONLY RUN IN LOW SPEED, AND STALL AGAIN. VEHICLE TOWED TO DEALERSHIP. SERVICE CENTER REPLACED ENGINE COMPUTER AND THROTT BODY ASSEMBLY. *TR

Electrical System
Filed Dec 3, 200737,680 milesLA

TL*THE CONTACT OWNS A 2006 TOYOTA MATRIX. WHILE DRIVING 30 MPH, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE LOST POWER. THE ENGINE WOULD NOT GO ABOVE 1,500 RPM. THE CONTACT PULLED OFF THE ROAD AND, APPROXIMATELY THIRTY SECONDS LATER, THE VEHICLE SHUT OFF AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE ECU WAS DEFECTIVE AND WOULD HAVE TO BE REPLACED. THE CURRENT MILEAGE WAS 37,687 AND FAILURE MILEAGE WAS 37,680.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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