Page 4 of 5 · complaints 151–200 of 224

2005 Toyota Highlander complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →

Visibility
Filed Nov 16, 200980,000 milesCA

THE DRIVER'S SIDE SUN VISOR ON OUR 2005 HIGHLANDER IS FAILING TO HOLD POSITION FOR THE SECOND TIME. THE DEALER REPLACED THE VISOR AFTER THE FIRST FAILURE BUT HAS NOT REPLACED THE SECOND FAILING VISOR. THE VISOR FALLS TO THE FULL DOWN POSITION AND BLOCKS A SIGNIFICANT SHARE OF THE DRIVER'S FIELD OF VISION. *TR

Visibility
Filed Oct 24, 200949,800 milesCA

DRIVER SIDE VISOR IS BLOCKING THE VIEW OF DRIVER. THE VISOR OF MY 2005 TOYOTA HIGHLANDER IS MALFUNCTION WHICH IS RESULT OF FLIPPING DOWN ALL THE TIME AND BLOCKING THE VIEW OF DRIVER, SPECIAL DURING THE NIGHT TIME OR RAINING. THIS FAULTY IS CAUSING US OF NEAR ACCIDENT SITUATIONS. *TR

Vehicle Speed Control
Filed Oct 22, 200986,000 milesCA

TL*THE CONTACT OWNS A 2005 TOYOTA HIGHLANDER HYBRID. WHILE APPROACHING A RED LIGHT, THE VEHICLE ACCELERATED TWICE BEFORE COMING TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO A DEALER BUT THE ISSUE HAS NOT BEEN REMEDIED. THE VEHICLE WAS NOT INCLUDED IN THE FLOOR MAT RECALL #06V253000. THE CONTACT IS AWARE OF THE SAFETY RISK SINCE HE COULD HAVE INJURED SOMEONE. THE FAILURE MILEAGE WAS 86,000.

Equipment › Appliance › Air Conditioner
Filed Oct 1, 200913,000 milesVA

TL*THE CONTACT OWNS A 2005 TOYOTA HIGHLANDER. WHILE DRIVING 53 MPH SHE EXPERIENCED UNINTENDED VEHICLE ACCELERATION. SHE WAS ABLE TO DECELERATE. THE VEHICLE WAS TOWED TO THE DEALER, AND A TECHNICIAN CONCLUDED THAT THE PLASTIC PANEL BEHIND THE AIR CONDITIONING SYSTEM FELL OFF AND SUBSEQUENTLY FELL BETWEEN THE ACCELERATOR PEDAL; WHICH CAUSED THE PEDAL TO STICK. THE FAILURE AND CURRENT MILEAGES WERE 23,000.

Tires
Filed Jun 3, 2009NY

MY TOYO TIRES HAVE FAILED AFTER ONLY 18,000 MILES OF USE ON MY TOYOTA HIGHLANDER. *TR

Power Train › Automatic Transmission
Filed May 26, 200989,500 milesPA

AUTOMATIC TRANSMISSION IS FORCING FLUID OUT THROUGH VENT CAUSING LOSS OF FLUID AND POSSIBLE DAMAGE TO TRANSMISSION. DEALER SAID IT IS CAUSED BY BEARING GOING BAD IN THE TRANSMISSION. VEHICLE HAS ALMOST 90,000 MILES. DEALERSHIP SAID PROBLEM IS COVERED UNDER EXTENDED WARRANTY SINCE IT WAS A CERTIFIED USED VEHICLE. *TR

Steering
Filed May 13, 200940,000 milesVA

THERE HAS BEEN A NOTICEABLE INCREASE IN STEERING WHEEL NOISE AND PLAY IN MY 2005 TOYOTA HIGHLANDER. THE ISSUE WAS NOTICED AROUND 40,000 MILES BECOMING INCREASINGLY WORSE IN A ONLY A FEW MONTHS. MILEAGE NOW IS 46,000. TOOK VEHICLE TO DEALERSHIP AND WAS TOLD THE INTERMEDIATE STEERING SHAFT NEEDED TO BE REPLACED. AFTER RESEARCHING THIS ISSUE IT APPEAR THERE IS A DEFECT IN THIS PART OR DESIGN POSING A SERIOUS SAFETY RISK. *TR

Steering
Filed Apr 3, 200942,558 milesNE

I HAVE A 2005 HIGHLANDER AND IT HAS 45K ON IT. I HAVE JUST RECENTLY NOTICED THIS CLUNK/KNOCK NOISE EVERY TIME I TURN THE STEERING WHEEL LEFT OR RIGHT 5 DEGREES OFF CENTER. THE TOYOTA DEALERSHIPS SERVICE DEPARTMENT ADVISED SPENDING $140 ON GREASING THE INTERMEDIATE STEERING SHAFT AND THE PROBLEM SHOULD GO AWAY, BUT THE MORE I READ UP ON THIS PARTICULAR ISSUE, THE MORE I'M REALIZING THAT THIS IS A DESIGN FLAW AND THAT IF I BANDAGE THE PROBLEM NOW, IT'LL ONLY COME UP AGAIN IN FUTURE MILEAGE. THIS SHOULD TOTALLY BE A TOYOTA RECALL BECAUSE IT DIRECTLY AFFECT SAFE DRIVING. I'M JUST WONDERING HOW I CAN ESCALATE THIS COMPLAINT TO THE TOP? *TR

Steering
Filed Mar 26, 200959,000 milesFL

I NOTICED A LOOSENESS & CLICKING NOISE IN MY STEERING WHILE EITHER PARKED OR MOVING VERY SLOWLY. A LOCAL MECHANIC I USE DIAGNOSED IT AS A WORN RACK & PINION (R&P) GEAR WHERE IT MEETS THE STEERING COLUMN. I HAVE AN EXTENDED WARRANTY ON MY '05 TOYOTA HIGHLANDER V6 WITH 60K MILES. I BROUGHT CAR TO KING TOYOTA IN DEERFIELD BEACH, FL AND THEY SAID THERE IS A TOYOTA SERVICE BULLETIN ON THIS PROBLEM WHICH DISASSEMBLES & LUBRICATES THE STEERING COLUMN. THEY SAID IF THAT DOESN'T FIX PROBLEM THEN THEY WOULD CHANGE THE R & P ASSEMBLY. AS A FORMER AIRLINE MAINTENANCE PLANNER I DON'T KNOW HOW A LUBE WOULD FIX NOISE & LOOSENESS IN A STEERING ASSEMBLY...IT FELT LIKE A WORN PART. IF TRUE, WHY DID THE STEERING COLUMN LOSE ITS LUBE AFTER ONLY 60K MILES.. WAS THE LUBE MISSING FROM NEW & THAT'S WHAT CAUSED THE WEAR...IF IT WAS LUBED WAS IT A DEFECTIVE SEAL. IS THE LUBE A STOP GAP WAY TO DELAY A RECALL? MY MECHANIC SAID & MY OWN EXPERIENCE TELLS ME SOMETHING ISN'T RIGHT...THIS IS A STEERING & POSSIBLE VEHICLE CONTROL ISSUE. MOST OF MY DRIVING IS HIGHWAY ABOVE 40-70MPH, SO I WAS CONCERNED BECAUSE MY FAMILY & MY LIFE ARE AT STAKE. *TR

Visibility
Filed Mar 2, 2009CA

THE WINDOW CONTROL DROPS THE WINDOW INTO THE DOOR AND YOU CANNOT BRING THE WINDOW BACK UP. THIS FIRST OCCURRED ON JANUARY 2008, TO MY REAR RIGHT WINDOW ON MY 2005 TOYOTA HIGHLANDER. I WENT TO THE DEALERSHIP AND THEY SAID IT WOULD COST $ 600.00. THAT WAS RIDICULOUSLY OVERPRICED, SO I FOUND A WAY TO LIFT THE WINDOW, AND THEN I DISCONNECTED THE POWER WINDOW CONTROLS TO THAT WINDOW. WITHOUT FAIL, THE SAME THING HAPPENED TO THE REAR LEFT WINDOW OF OUR CAR IN JANUARY 2009. I HAVE BEEN ALL OVER THE INTERNET AND FOUND THAT IT IS A COMMON OCCURRENCE WITH HIGHLANDERS AND CAMRYS, BUT THERE IS NO RECALL FROM TOYOTA FOR THIS COMMON PROBLEM. *TR

Electrical System
Filed Jan 19, 200931,000 milesNC

TOYOTA HIGHLANDER 2005 4CYL. THE HEATER CONTROL WILL ONLY BLOW EXTREMELY HOT AIR THAT MAKES THE VENTS ALMOST TO HOT TO EVEN TOUCH. NO EVENTS LED UP TO THIS PROBLEM, THOUGH IN RESEARCHING ONLINE FORUMS, OTHER TOYOTA HIGHLANDER OWNERS ARE HAVING THE SAME DEFECT. I TOOK IT TO MY LOCAL TOYOTA DEALER AND THE SERVICE ASSOCIATE ACKNOWLEDGED THIS IS A PROBLEM WITH THIS VEHICLE. THE COST TO REPAIR IS $899.00. THIS IS EXCESSIVE FOR A HEATER ON A VEHICLE A LITTLE OVER THREE YEARS OLD AND A LITTLE OVER 30,000 MILES. IT APPEARS THIS IS A DEFECTIVE DESIGN AND THE WIRES ARE NOT WELDED PROPERLY. THE CENTER NUT BELOW THE HEATER CONTROL KNOB LOOSENS OVER TIME AND THE WIRES THEN BREAK FREE FROM THE CONTACTS. *TR

Electrical System
Filed Jan 13, 200940,000 milesGA

TOYOTA HIGHLANDER, 2005 YR, DEFECTIVE RIBBON ELECTRICAL CABLE BETWEEN HEAT/AIR CONTROL ON DASH AND COMPUTER IN CAR. HEAT ON, HIT A BUMP IN THE ROAD AND AIR CONDITIONING COMES ON FULL BLAST OR THE REVERSE IN THE SUMMER. OTHER REPORTS ON INTERNET INDICATE SAME PROBLEM WITH 2001 & 2002 YEAR VEHICLES. COMMENTS ARE THE ELECTRICAL CABLE BECOME HARD AND BRITTLE WITH AGE AND BREAKS OR CROSS CONNECTS CAUSING PROBLEM. DEALER COST IS $600 - $900 TO CORRECT -- REPLACE WHOLE UNIT -- ALTHOUGH ONE COMMENT IS THAT NEW WIRE CAN BE SOLDERED. IT IS MY OPINION THAT CONSUMERS SHOULD NOT HAVE TO BEAR THE COST OF A MANUFACTURER'S DEFECTIVE PART. *TR

Tires › Pressure Monitoring and Regulating Systems
Filed Dec 1, 200828,644 milesCO

ON NOVEMBER 26TH 2008 WHILE TRAVELING EAST ON INTERSTATE 70 FROM DENVER, 75 MILE AN HOUR, AND APROX TWENTY MILES EAST OF BENNET COLORADO, WE EXPERIENCED BOTH FRONT AND REAR PASSENGER TIRE BLOWOUTS AT THE SAME TIME. THE BACK PASSENGERS TIRE WAS DESTROYED. WE WERE ABLE TO CHANGE IT OUT WITH OUR SPARE. THE FRONT PASSENGERS TIRE WAS EXTREMELY LOW (1" OFF PAVEMENT) AND HAD A BUBBLE ON THE SIDE WALL OF THE TIRE. IT HAD NOT BROKEN THE AIR SEAL AROUND THE RIM, AND SO WE WERE ABLE TO RETURN VERY SLOW BACK APROX .25 MILES TO AN EXIT AND RETRIEVE AIR FOR THAT TIRE. AS THE SIDE WALL BUBBLE GREW IN SIZE WE STOPPED THE AIR AT ABOUT TWENTY POUNDS. WE THEN RETURNED APROX TWENTY MILE BACK TO DENVER, TO A DISCOUNT TIRE STORE. WE THEN REPLACED ALL OF THE TIRES ON OUR 2005 TOYOTA HIGHLANDER. PRIOR TO DEPARTING ON THIS TRIP WE HAD ROTATED THE ORIGINAL TIRES AS WELL AS CHECKED AND CONFIRMED ALL AIR PRESSURES, (THE PRESSURE WAS CHECKED THIRTY MINUTES BEFORE LEAVING TOWN) WHEN CHECKING THE TIRES WE HAD HEARD A HISSING SOUND AT THE VALVE STEMS ON BOTH OF THE PASSENGER TIRES. THOUGHT THIS WAS JUST THE AIR HOSE, BUT NOW BELIEVE THAT THE VALVE STEMS WERE CRACKED AND LEAKING AIR. I HAVE DOCUMENTED THE TIRE CONDITION AND HAVE THE ORIGINAL VALVE STEMS FROM THE TIRE STORE. THESE TIRES WERE ORIGINAL EQUIPMENT MICHELIN TIRES WITH 28644 MILE ON THEM. WE BELIEVE THAT THIS CONDITION WAS A RESULT OF FAULTY VALVE STEMS, AND MAY BE A SERIOUS SAFETY CONCERN FOR OTHERS. MY TOYOTA DEALER SERVICE CENTER REFERS ME TO MI

Tires › Pressure Monitoring and Regulating Systems
Filed Sep 25, 200821,000 milesWI

TL*THE CONTACT OWNS A 2005 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 60 MPH, THE "LOW TIRE PRESSURE" WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE INDICATOR REMAINED ILLUMINATED UNTIL THE MECHANISM WAS TURNED OFF. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS DRIVEN ON THE HIGHWAY. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND OBSERVED THAT THE TIRE PRESSURE WAS NOT LOW IN ANY OF THE FOUR TIRES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING, BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE OCCURRED ON SIX SEPARATE OCCASIONS. RECENTLY, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS RELATED TO THE COMPUTERIZED SYSTEM. THE ESTIMATED REPAIR COST WOULD BE $2,414.60. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 21,000 AND CURRENT MILEAGE WAS 23,000. UPDATED 10/16/08.*LJ UPDATED 10/17/08.*JB

Steering
Filed Sep 9, 200814,545 milesNY

AROUND THE MIDDLE OF MARCH 2008, MY 2005 TOYOTA HIGHLANDER HAS KNOCKING SOUNDS ON THE STEERING WHEEL WHEN I MAKE TURNS. I SOUGHT THE ADVISE OF A MECHANIC FRIEND WHO HAS WORKED WITH LEXUS IN THE PAST. HE CONDUCTED A TEST DRIVE AND OCULAR INSPECTION AND ADVISED ME TO BRING THE VEHICLE TO THE DEALER FOR HE SUSPECTS A PROBLEM WITH THE STEERING SHAFT ASSEMBLY. ON MARCH 24, 2008, I BROUGHT THE VEHICLE TO A TOYOTA DEALER AND WAS ADVISED TO REPLACE INTERMEDIATE STEERING SHAFT ASSEMBLY. I PAID A TOTAL OF $469.29 FOR THE SERVICE BY TOYOTA CITY, MAMARONECK, NY 10543 INV. [XXX] . THE CAR HAS 14,549 MILES DURING THE DATE OF SERVICE. I WROTE TOYOTA USA FOR A REFUND OF THE AMOUNT I SPENT AND GOT AN ASSURANCE THAT THEY WILL LOOK INTO IT. FAMILY MEMBERS USE THE CAR IN THE USUAL COURSE OF GROCERY, SCHOOL AND RELATED TRAVEL ACTIVITIES AND HAS NOT ABUSED IT. FOR YOUR INFORMATION, THIS IS ALSO WELL MAINTAINED AS WE FOLLOW THE SUGGESTIONS/ADVISE OF THE OWNER'S MANUAL FOR MAINTENANCE SCHEDULED CHECKS. MY VIN [XXX] . THE LETTER OF ASSURANCE FROM TOYOTA SALES USA WAS RECEIVED SEVERAL MONTHS AGO AND REQUEST FOR REFUND HAS NOT BEEN ACTED UPON. THANK YOU VERY MUCH. HAVE A GREAT DAY! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)*TR

Steering
Filed Aug 21, 200850,000 milesNY

TL*THE CONTACT OWNS A 2005 TOYOTA HIGHLANDER. WHILE DRIVING VARIOUS SPEEDS OR STATIONARY, THE STEERING WHEEL WOULD MAKE A KNOCKING VIBRATION WHEN IT WAS TURNED. THE FAILURE PROGRESSIVELY WORSENED. THE DEALER STATED THAT THE ENTIRE STEERING WHEEL SHAFT/COLUMN ASSEMBLY NEEDED TO BE REPLACED AT AN ESTIMATED COST OF $550. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 67,000.

Tires
Filed Jun 25, 2008FL

SECOND TIRE TO HAVE A BUBBLE SHOW UP ON THE WHITE WALL SIDE. 2 OTHER TIRES HAD SEPARATION STARTED AND WAS A MATTER OF TIME BEFORE THE BUBBLES WOULD SHOW UP. *TR

Air Bags › FrontalCrash1 injured
Filed May 28, 200832,000 milesFL

TL*THE CONTACT OWNS A 2005 TOYOTA HIGHLANDER. WHILE STOPPED IN TRAFFIC, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE TRAVELING 40 MPH. THE CONTACT'S AIR BAGS FAILED TO DEPLOY AND SHE SUSTAINED INJURIES TO HER HEAD, BACK, CHEST, AND LEGS. THE OTHER DRIVER WAS UNINJURED AND A POLICE REPORT WAS FILED. THE VEHICLE IS CURRENTLY BEING DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 32,000.

Steering › Gear Box › Shaft Sector
Filed Mar 17, 200853,000 milesMA

I CAN'T BELIEVE THERE HASN'T BEEN A RECALL ON 2005 TOYOTA HIGHLANDER INTERMEDIATE STEERING SHAFT PROBLEM. I NOTICE IT HAS A NHTSA ITEM NUMBER 10019873. WHEN MY CAR WAS GETTING A STATE INSPECTION, THE INSPECTOR NOTICED THE SLIGHT NOISE WHEN THE WHEEL WAS TURNED. I FIND OUT LATER AT THE TOYOTA DEALER THAT THE SHAFT WAS "BINDING" AND CONTINUED DRIVING COULD CAUSE STEERING FAILURE. IF THE GAS STATION HADN'T NOTICED THE SUBTLE NOISE, WE WOULD HAVE CONTINUED DRIVING IT UNTIL THE STEERING FAILED. I WOULD CALL THAT A SAFETY ISSUE WARRANTING A RECALL. *TR

Power Train › Transfer Case (4-wheel Drive)
Filed Feb 21, 200870,000 milesNC

2005 TOYOTA HIGHLANDER WITH ONLY 72000 MILES (12,000 MILES OUT OF WARRANTY), SEALS ON TRANSFER CASE OF TRANSMISSION LEAKS ONTO EXHAUST PIPE CAUSING SMOKING AND SMELL OF BURNT FLUIDS. *TR

Visibility › Defroster/Defogger/Hvac System › Windshield › Electrical Heating Element
Filed Jan 14, 200849,500 milesCA

HEAT CONTROLLER UNIT STOPPED WORKING WHILE DRIVING. WINDOWS BECAME FROSTED WHILE DRIVING BECAUSE OF LOST TEMPERATURE CONTROL. OCCURRED WHILE DRIVING ON FREEWAY. *TR

Visibility › Windshield Wiper/Washer › Linkages
Filed Dec 31, 200726,000 milesPA

THE DRIVER'S SIDE WINDSHIELD WIPER HAS A NUT WHICH REPEATEDLY COMES LOOSE. THIS CAUSES THE WINDSHIELD WIPER TO BECOME LOOSE AND CEASE TO FUNCTION. THE DEALER SAYS THAT THE MECHANISM WAS DESIGNED TO COME LOOSE SO AS TO AVOID DAMAGE TO THE UNDERLYING MOTOR. HE SAID TO JUST KEEP TIGHTENING THE NUT! IN THE 27,000 MILE LIFE OF THE VEHICLE, I HAVE HAD TO TIGHTEN IT NOW A TOTAL OF 3 TIMES. THE LAST TIME WAS 6 WEEKS AGO DURING A SNOW STORM. THE INABILITY TO CORRECT THE PROBLEM CONSTITUTES A SAFETY HAZARD DUE TO A DESIGN FLAW. *TR

Power Train › Transfer Case (4-wheel Drive)
Filed Dec 26, 200762,000 milesVA

I HAVE A 2005 HIGHLANDER THAT DEVELOPED A TRANSMISSION FLUID LEAK AT 62,000 MILES. TOYOTA CURRENTLY HAS A SERVICE BULLETIN OUT STATING THAT THE TRANSMISSION SEAL ON CERTAIN AWD HIGHLANDERS AND SIENNAS ARE PRONE TO PREMATURE FAILURE. THIS CAN RESULT IN LEAK OF TRANSMISSION OR FRONT DIFFERENTIAL FLUID. THE REPAIR IS NOT BEING COVERED UNDER THE WARRANTY FOR ME SINCE THE CAR IS BEYOND THE 60000 MILE POWERTRAIN WARRANTY. THE LOSS OF TRANSMISSION OR GEAR OIL CAN LEAD TO SUDDEN FREEZING OF DIVE-AXLE, WHICH SHOULD BE CONSIDERED A SERIOUS SAFETY ISSUE. *TR

Tires › Valve
Filed Sep 4, 200753,632 milesNH

I OWN A TOYOTA 4-RUNNER (2005, 53635 MILES) WHICH IS A COMPANY CAR. ON 8/27/07, I ATTEMPTED TO ADD AIR TO ALL 4 TIRES. THE METAL VALVE CAPS THAT WERE SUPPLIED ON THESE TIRES FROM TOYOTA SEIZED TO THE ALUMINUM VALVE STEMS AND COULD NOT BE REMOVED FROM THE VALVE STEM. THE RIMS ARE ALSO ALUMINUM. ON ONE TIRE, I ATTEMPTED FORCE THE REMOVAL OF THE METAL VALVE CAP WITH A PAIR OF PLIERS WHICH RESULTED IN THE TOP OF THE VALVE STEM BREAKING OFF WHICH RESULTED IN AN IMMEDIATE FLAT. I CONTACTED AAA TO CHANGE THE TIRE. I THEN BROUGHT THE CAR TO IRA TOYOTA IN MANCHESTER, NH TO REPAIR THE TIRE. I WAS CHARGED $119.75 TO REPLACE THE VALVE STEM AND SENSOR. THEY DID NOT CHARGE LABOR FOR THIS SERVICE. THE DEALERSHIP COULD NOT REMOVE THE TOYOTA SUPPLIED METAL VALVE CAPS FROM THE 3 REMAINING TIRES ON MY VEHICLE. THE SERVICE REPRESENTATIVE SAID THAT THEY WERE AWARE THAT SOME VEHICLE HAD THIS PROBLEM. THE DEALERSHIP PLANNED ON OBTAINING 3 MORE STEM/SENSOR UNITS BECAUSE THEY BELIEVED THAT THEY COULD NOT REMOVE THE VALVE CAPS WITHOUT DAMAGING THE REMAINING VALVE STEMS AND SENSORS. THIS WOULD HAVE COST ME AN ADDITIONAL $360 TO HAVE THE DEALERSHIP REPLACE THE UNITS. NOT GOOD TOYOTA WORKMANSHIP IN MY OPINION. I WAS FORCED TO LEAVE THE DEALERSHIP WITH THE 3 REMAINING TIRES ON THE VEHICLE WITHOUT A WAY TO PUT ADDITIONAL AIR INTO THE TIRES. I WAS LEFT TO DEAL WITH THIS ISSUE MYSELF. I HAD TO MANUALLY GRIND THE CAPS OFF WITH THE AID OF A DREMMEL GRINDING TOOL WHICH TOOK ME 2 HOURS TO DO MYSELF. I REPLACED T

Exterior Lighting › HeadlightsFire
Filed Aug 28, 2007MD

MY DRIVER SIDE HIGH BEAM HEADLIGHT FLASHED BURNED MY LIGHT ENSEMBLE ON MY 2005 TOYOTA HIGHLANDER. SHOWED TECH AT TOYOTA AND CLAIMED DESPITE NEVER SEEN A FIRE CAUSED BY HEADLAMP THAT IT DID INDEED BURN PLASTIC HOUSING FROM FLASH BURN OUT NOT COVERED BY WARRANTY.*JB

Power Train › Automatic Transmission
Filed Aug 23, 200715,000 milesCA

2005 V6 TOYOTA HIGHLANDER - TRANSMISSION UPDATE FLASH - DOES NOT RESOLVE LAG ISSUE AS INTENDED, AND LATER MAKES TRANSMISSION STUTTER AND JERKY - NOT RESOLVED AFTER TRANSMISSION FLUID CHANGE AND INSPECTION. TWO DEALERS STATED: COULD NOT REPLICATE ISSUE. FAMILY AND FRIENDS HAVE DRIVEN AND RIDDEN IN VEHICLE AND STATE THEY FEEL IT DRIVES LIKE AN OLD CAR OR WORSE - MAKES NOISES AND IS NOT SMOOTH, ALSO CAN BE DANGEROUS IF A QUICK RESPONSE IS NECESSARY. *TR

Exterior Lighting › Headlights › Concealment Devices
Filed Aug 10, 200725,063 milesNY

DEFECTIVE HEADLIGHT LENSES IN JULY 2006, A 1-INCH DIAMETER OPAQUE "DISCOLORATION " APPEARED IN LEFT FRONT HEADLAMP LENS, DIRECTLY IN FRONT OF AREA CLOSEST TO HALOGEN BULB. BESIDES IMPAIRING LIGHT OUTPUT, I WAS FEARFUL THAT DEFECTIVE AREA WOULD EVENTUALLY BREAK OR CRACK, ALLOWING WATER TO CONTACT HALOGEN BULB - CAUSING IT TO EXPLODE WHEN HOT. (2005 TOYOTA HIGHLANDER WAS 18-MONTHS OLD AT THAT TIME, WITH 25,263 MILES.) TOYOTA REPLACED SAME UNDER WARRANTY. NOW SAME LENS DEFECT / DISCOLORATION IS OCCURRING TO RIGHT FRONT HEADLAMP PLASTIC LENS AT 45,000 MILES, AND AGAIN FEARFUL THAT LENS FAILURE WILL RESULT IN EXPLODING HALOGEN BULB. UNSURE IT TOYOTA WILL COVER THIS SECOND REPAIR. HEADLAMPS AND BULBS ARE ORIGINAL FACTORY EQUIPMENT. *JB

Power Train › Automatic Transmission
Filed Aug 4, 2007300 milesMI

THIS PROBLEM HAS BEEN HAPPENING FROM THE FIRST MONTH I BOUGHT MY 2005 TOYOTA HIGHLANDER NEW AT THE DEALERSHIP. TRANSMISSION SHIFT ERRATICALLY. JOLTING SHIFTS ALL THE TIME; ESPECIALLY WHEN ACCELERATING. LAGS IN DOWNSHIFTING, HESITATION IN SHIFTING. I'VE TAKEN IT TO THE TOYOTA DEALERSHIP MANY TIMES. THEY HAVE SAID IT IS LEARNING MY DRIVING HABITS. ONE DEALERSHIP TOLD ME TO TAKE MY FOOT OFF THE GAS AND DEPRESS IT AGAIN - THIS TELLS THE TRANSMISSION WHAT I REALLY WANT TO DO. HE ALSO SAID TO BE AGGRESSIVE WITH THE GAS. MOST OF THE TIME THE DEALERSHIPS SAY THERE DOESN'T SEEM TO BE ANYTHING WRONG WITH IT. BUT I'VE NOTED THAT THEY NEVER TYPE IN MY COMPLAINT ON THE WORK ORDERS. *JB

Unknown or Other
Filed Jun 8, 2007PA

2005 TOYOTA HIGHLANDER. CONSUMER WOULD LIKE TO RECEIVE RECALL INFORMATION. *MC *TR

Power Train › Automatic Transmission
Filed Apr 13, 20072,000 milesGA

TOYOTA HILANDER LIMITED. I HAVE A HESITATION WHEN I ACCELERATE. I HAVE HAD IT BACK TO TOYOTA AT LEAST 3 TIMES CONCERNING THIS PROBLEM. THEY TELL ME THAT'S THE WAY IT'S SUPPOSED TO BE. IT'S DANGEROUS IF YOU ARE TRYING TO GET ON AN INTERSTATE AND DON'T HAVE THE ACCELERATION YOU NEED. *AK

Visibility › Power Window Devices and Controls
Filed Mar 23, 20079,000 milesCA

PURCHASED NEW TOYOTA HIGHLANDER 2005 MODEL YEAR IN JULY 2005. VEHICLE WAS PARKED IN DRIVEWAY SINCE. VEHICLE ONLY HAS 23,000 MILES. CORROSSION DEVELOPED WITHIN 9 MONTHS OF PURCHASE IN THESE AREAS: BASE OF ANTENNA, ANTENNA MAST, WINDOW FRAMES, AND ALUMINUM OR ALLOY WHEELS SHOW BUBBLING IN THE SURFACE THAT ARE INCREASING IN SIZE AND DIAMETER.**AK DEALERSHIP AND TOYOTA WERE CONTACTED TO REMEDY PROBLEMS WITH WHEELS WITHOUT SUCCESS. DEALERSHIP REPAINTED CORRODED WINDOWS. DEALERSHIP AND TOYOTA CLAIM CORROSION IS DUE TO ENVIRONMENT - I HAVE HAD 2 OTHER VEHICLES PARKED IN THE SAME LOCATION WITHOUT VISIBLE SIGNS OF CORROSSION. I AM CONCERN THAT THE CONTINUED EXPANSION OF THE BUBBLES AND CORROSSION ON THE WHEELS WILL CREATE A SAFETY HAZARD IF IT WEAKENS THE STRUCTURAL INTEGRITY OF THE WHEES.

Service Brakes, Hydraulic
Filed Mar 22, 2007NJ

BRAKE PROBLEM I BOUGHT A 2005 TOYOTA HIGHLANDER IN APRIL 2005. EARLY NOVEMBER 2006 THIS HAPPENED: AFTER I STARTED THE CAR, I HEARD AN EXTREMELY LOUD NOISE WHEN THE BRAKES WERE STEPPED ON. IT SOUNDED LIKE NOISY CONSTRUCTION EQUIPMENT. THE NOISE REPEATED EVERY TIME THE BRAKES WERE STEPPED ON. I HAD THE CAR TOWED TO THE SERVICE AT CRYSTAL TOYOTA IN GREEN BROOK, NEW JERSEY, AND THEY DID SOME WORK ON IT. ABOUT TEN DAYS LATER THE NOISE RETURNED. THE CRYSTAL TOYOTA SERVICE FOREMAN STATED THAT ROTOR PADS NOW HAVE A METALLIC CONTENT. WHENEVER MOISTURE FORMS ON THE PADS DUE TO THE WEATHER, NOISE CAN RESULT. THE SERVICE APPLIED AN ADDITIVE. THE LOUD NOISE REAPPEARED EARLY JANUARY 2007. CRYSTAL TOYOTA SERVICE SUGGESTED DRIVING THE CAR A SHORT DISTANCE AND THE NOISE WOULD GO AWAY. THIS WAS CORRECT. THE NOISE WENT AWAY AFTER DRIVING ABOUT HALF A MILE AND STEPPING REPEATEDLY ON THE BRAKES. I COULD NOT SEE THIS AS A LONG- TERM SOLUTION, HOWEVER, AS THE NOISE LEVEL WAS EXTREME, AND IT WAS LIKELY THAT AN EXCESSIVE IMPACT AND STRESS WERE OCCURRING. IT APPEARED THAT THE BRAKES WOULD EVENTUALLY FAIL. I CONTACTED THE TOYOTA CORPORATION CUSTOMER SERVICE AND JOE LACEFIELD, A NEW JERSEY REPRESENTATIVE, CALLED ME. LACEFIELD DOWNPLAYED MY CONCERN AND SAID HE WOULD LOOK AT THE CAR ON JANUARY 26. I TOLD HIM THAT HE WOULD PROBABLY NOT HEAR THE NOISE SINCE IT DID NOT OCCUR ON MOST DAYS. LACEFIELD CALLED ME AFTER LOOKING AT THE CAR AND SAID THAT HE HAD HEARD NO NOISE. I TOLD HIM THAT I HAD EXPECTED THAT AND

Power Train › Transfer Case (4-wheel Drive)
Filed Mar 9, 200745,000 milesFL

PURCHASED A NEW 2005 TOYOTA HIGHLANDER 4WD. AFTER 45K MILES THE 4WD TRANSFER CASE BEGAN TO LEAK GEAR OIL AND TRANSMISSION FLUID. I NOTICED THIS SINCE I DO ALL MY OWN OIL CHANGES ON THE VEHICLE. NO HARM WAS DONE, BUT I HAVE BROUGHT THE SAME PROBLEM TO THE DEALERSHIP 5 TIMES. EACH TIME THEY STATED THAT THEY HAVE REPAIRED THE PROBLEM. HOWEVER, WITHOUT FAIL SEVERAL MONTHS LATER I AM STILL EXPERIENCING THE PROBLEM. TOYOTA'S CUSTOMER SERVICE WAS NOT VERY FRIENDLY OR HELPFUL. ONE REPRESENTATIVE STATED THAT THE DEALERSHIP REALLY DID NOT HAVE THE TOOLS TO PROPERLY FIX THE TRANSFER CASE SEALS PROPERLY. MY SAFETY ISSUE: IF THIS TRANSFER CASE FAILS AGAIN AND I DO NOT NOTICE IT, THEN I FEAR THAT THE VEHICLE COULD BE SENT INTO AN UNCONTROLLABLE SPIN OR EVEN WORSE. THUS FAR TOYOTA HAS REPLACED THE TRANSFER CASE TWICE AND THE TRANSMISSION ONCE WITH A RE-MANUFACTURED TRANSMISSION. *JB

Steering › Column
Filed Feb 1, 20075,000 milesVA

THIS IS NOT A COMPLAINT OR ACCIDENT REPORT BUT A REPORT OF FACTS THAT MAY BENEFIT OTHERS. 2005 MODEL TOYOTA HIGHLANDER, STEERING KNOCKING/CLUNKING. IT CAN BE DETECTED BY WIGGLING THE STEERING WHEEL WITHIN 5 DEGREES. IT IS WORSE WHEN THE STEERING IS LOADED, E.G. WHEN NEGOTIATING BENDS AND MINOR CURVES. TAKEN TO A TOYOTA DEALER AND THEY DECIDED THAT WHOLE STEERING WHEEL SHAFT ASSEMBLY NEEDS TO BE REPLACED. I AM WAITING FOR THE PARTS TO COME IN. I AM REPORTING BECAUSE THIS MAY NOT BE AN ISOLATE CASE. THE PROBLEM IS NOT EASILY DETECTABLE BY UNSUSPECTED DRIVERS. YET IT'S A SERIOUS SAFETY PROBLEM. *JB

Electrical System
Filed Jan 24, 200730,000 milesSC

TL*- THE CONTACT OWNS A 2005 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE DOOR LOCKS ON THE VEHICLE DID NOT LOCK WHEN THE VEHICLE IS PLACED INTO GEAR. THE ONLY WAY THAT THE DOORS LOCK WAS BY MANUALLY LOCKING THEM OR PUSHING THE POWER LOCK BUTTON. ONCE THE DOORS WERE LOCKED THEY COULD NOT BE OPENED BY THE PULL OF THE DOOR HANDLE ONLY BY THE POWER LOCK SWITCH OR MANUALLY. THE CONTACT WAS TOLD BY THE DEALER THAT IT WAS ONLY A PROGRAMMING ISSUE AND THAT THEY WOULD PROGRAM IT FOR HIM, BUT HE LATER FOUND OUT THAT THE VEHICLE DID NOT HAVE A DOOR LOCK PROGRAM FEATURE. *AK UPDATED 2/22/2007 - *NM

Power Train › Automatic Transmission
Filed Dec 1, 2006718 milesMI

I OWN A 2005 TOYOTA HIGHLANDER V6. I'M EXPERIENCING A PAUSE OR HESITATION SHIFTING INTO LOW AT VERY LOW SPEEDS (2 TO 4 MPH). THE HESITATION CAUSES THE VEHICLE TO LUNGE BECAUSE THE GAS PEDDLE IS DEPRESSED BEFORE THE LOW GEAR ENGAGES. I FEEL IT IS AN UNSAFE DESIGN BECAUSE IN SLOW TRAFFIC OR NEAR PEDESTRIANS I NEED TO KEEP MY LEFT FOOT ON THE BRAKE TO PREVENT THE CAR FROM LUNGING. TOYOTA HAS INFORMED ME THAT THE VEHICLE IS "OPERATING AS DESIGNED". *NM

Tires
Filed Oct 31, 2006MO

TRANPATH TOYO TIRES ON 2005 TOYOTA HIGHLANDER THE TIRE CAME ON THE HIGHLANDER. THE TIRE SEEMED TO FUNCATION WELL UNTIL ABOUT 15,000 MILES. THE ROAD NOISE IS GETTING TO BE UNBEARABLE AND THE TRACTION IS POOR AND HAZARDED ON WET ROAD. THAT COULD CAUSE A BAD ACCIDENT. COMPLAINTED TO THE CAR SERVICE DEPARTMENT THEY OFFERED TO SALE US NEW TIRES WITH NO DISCOUNT. VERY DISAPPOINTED TO THE TIRE. *NM

Engine and Engine Cooling
Filed Oct 10, 20065,000 milesAZ

DT*: THE CONTACT STATED WHILE DRIVING 2 MPH TOWARDS A STOP, THE VEHICLE WOULD NOT ACCELERATE. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER WHO PERFORMED DIAGNOSTIC TESTING AND TEMPORARILY RECALIBRATED THE ECM ENGINE. ADDITIONALLY, THE SERVICE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT CONTACTED. *AK

Power Train › Automatic Transmission
Filed Sep 20, 2006MT

LONG HESITATION WHEN TRYING TO ACCELERATE FROM A STOP OR LOW SPEEDS. *JB

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 4, 2006TN

WHEN I ACCELERATE FROM A VERY SLOW SPEED (ALMOST STOP) MY 2005 TOYOTA HIGHLANDER WILL SURGE. I HAVE EXPERIENCE THIS WHEN TRY TO PASS OR WHEN SLOWED TO TAKE A TURN BUT WITH NOT COMING TO A COMPLETE STOP. THE DEALER HAS NOT BEEN ABLE TO CORRECT IT. I GET THE FEELING THAT THEY THINK IT IS NORMAL OR OK. *NM

Power Train › Automatic Transmission
Filed Jul 15, 200619,279 milesTX

SUMMARY: 2005 TOYOTA HIGHLANDER HAS SIGNIFICATION HESITATION WHEN ACCELERATING. 1.) EVENTS LEADING TO FAILURE: FAILURE IS CONSTANT SINCE IT IS PRESENT DURING NORMAL OPERATION OF VEHICLE; 2. FAILURE AND ITS CONSEQUENCES: IF I ACCELERATE (STEP ON THE GAS PEDAL), THE VEHICLE HESITATES/LAGS/DIES FOR A FEW SECONDS BEFORE VEHICLE WILL BEGIN MOVING. THE CONSEQUENCES OF THIS FAILURE IS THAT THERE IS CONSTANT DANGER WHEN MAKING A LEFT TURN DURING GAPS IN ONCOMING TRAFFIC. ALTHOUGH A MARGIN OF SAFETY IS ALWAYS USED, I AM AFRAID THAT ONE DAY, SOMETHING MAY HAPPEN TO REDUCE THIS MARGIN, E.G. ONCOMING CAR IS ACCELERATING VERY QUICKLY OR THE HESITATION WORSENS FROM A FEW SECONDS TO SEVERAL SECONDS; 3.) WHAT WAS DONE TO CORRECT THE FAILURE: NOTHING. CONTACTED TWO TOYOTA DEALERS, DON DAVIS TOYOTA AND FREEMAN TOYOTA, AND WAS TOLD BY JOHN AND TIM, SERVICE DEPT ADVISORS, THAT THIS IS NORMAL FOR TOYOTAS SINCE ADOPTING FLY-BY OR DRIVE-BY WIRE. BOTH AUTHORIZED TOYOTA SERVICE DEPARTMENT EMPLOYEES SAY THAT TOYOTA IS AWARE OF THIS COMPLAINT BUT THAT THERE IS NOTHING TO BE DONE; THIS IS NORMAL OPERATING PROCEDURE AND FALLS WITHIN THEIR DESIGN PARAMETERS. NO PARTS WILL BE REPAIRED OR REPLACED. THIS SEEMS TO BE A DANGEROUS DESIGN FLAW BY TOYOTA. WHILE THEY ACKNOWLEDGE THE EXISTENCE OF THE PROBLEM, THEY DO NOT FEEL THEY NEED TO RESOLVE AND OFFER NO SOLUTION. *JB

Power Train › Automatic Transmission
Filed Jul 13, 200625 milesWA

2005 TOYOTA HIGHLANDER. ISSUES WITH AUTOMATIC TRANSMISSION SHIFTING PROPERLY. SHIFT LAGS SEVERELY WHEN GAS PEDAL IS ENGAGED CAUSING VEHICLE TO LAG BEHIND AND NOT CATCH UP TO THE PROPER SPEED. VEHICLES BEHIND IT ARE IN A POSITION TO SEVERELY IMPACT THE REAR BUMPER BECAUSE VEHICLE IS NOT MOVING. HAVE HAD CAR TO DEALER AND THEY CLAIM THERE'S NOTHING THEY CAN DO. HAVE ASKED THEM TO CHECK SERVICE BULLETINS AND SEE ABOUT RESETTING THE COMPUTER WHICH TOYOTA CLAIMS IS THE PROBLEM. RESETTING THE COMPUTER DOESN'T WORK. *JB

Vehicle Speed ControlCrash
Filed Jul 4, 200613,750 milesPA

UNEXPLAINED VEHICLE ACCELERATION WITH INABILITY TO STOP BEFORE HITTING VEHICLE IN FRONT OF ME. PULLED OFF OF ROAD BEHIND TRUCK TO PARK. LIFTED FOOT FROM GAS PEDAL TO PUT ON BRAKE SO AS TO PUT VEHICLE INTO PARK. THERE WAS THEN AN EXTREME VEHICLE ACCELERATION WHICH WAS UNCONTROLLABLE WITH BRAKE. SLAMMED INTO TRUCK. TOYOTA CORP CLAIMS NO ERRORS LOGGED IN COMPUTER SYSTEM, AND THAT IF FOOT WOULD HAVE BEEN ON BRAKE PEDAL, THE FILAMENT WOULD HAVE BROKEN. I CAN'T BE CERTAIN THE BRAKING HAPPENED BEFORE THE ACCIDENT-IT WAS VERY FAST. I AM CERTAIN FOOT WAS ON BRAKE AND NOT ON GAS!! THERE HAS BEEN A PREVIOUS DENIAL OF A PETITION TO INVESTIGATE NUMEROUS INSTANCES OF THIS IDENTICAL SITUATION WITH OTHER TOYOTA'S-(NHTSA ACTION # DP05002). NHTSA PLEASE INVESTIGATE THIS!! THERE ARE TOO MANY COMPLAINTS OF THIS HAPPENING-DO SOMETHING BEFORE THERE ARE DEATHS! IS TOYOTA IMMUNE FROM SAFETY RECALLS? I'M SORRY YOU COULDN'T FIND EVIDENCE OF A DEFECT, BUT THERE IS SOMETHING SERIOUSLY WRONG. SEVERE HESITATION, SUDDEN ACCELERATION=POSSIBLE DEATHS. I'VE RECEIVED MY REPAIRED VEHICLE, AND WHEN I WENT TO TRADE IT IN, I WAS OFFERED THOUSANDS LESS THAN TRADE IN IS SUPPOSED TO BE! IF TOYOTA REALLY BELIEVES THERE'S NOTHING WRONG WITH THEIR CAR, WHAT'S THE PROBLEM? AGAIN THEY'RE NOT BEING HELD ACCOUNTABLE! *NM

Vehicle Speed ControlCrash
Filed Jun 14, 200613,500 milesPA

I DROVE UP HILL, SLOWED, TURNED, AND PULLED BEHIND TRUCK TO PARK OFF THE SIDE OF THE ROAD. THIS WAS ALSO UPHILL. THE CAR WAS STOPPED, I WENT TO PUT MY FOOT ON THE BRAKE TO SHIFT INTO PARK, AND THE CAR FOR SOME REASON ACCELERATED WILDLY (LOUD ROARING OF ENGINE). IT THEN LURCHED FORWARD VERY FAST AND SLAMMED INTO THE TRUCK THAT WAS IN FRONT OF ME. I HAD NO POWER TO STOP IT. THIS INCIDENT WAS COMPLETELY OUT OF MY CONTROL. I HAVE HAD PROBLEMS IN THE PAST WITH THIS VEHICLE WITH SEVERE HESITATION. I HAVE ALSO HAD A HESITATION, FOLLOWED BY EXTREME ACCELERATION. I DID FILE A COMPLAINT PREVIOUSLY. THIS IS A VERY DANGEROUS CONDITION. IT COULD HAVE BEEN A CHILD I HIT INSTEAD OF A TRUCK!. THE DEALER SAYS THEY CAN'T FIND A PROBLEM WITH MY CAR. THIS IS A SPORADIC OCCURRENCE, BUT IT SHOULDN'T HAPPEN AT ALL. *NM

Power Train › Automatic Transmission
Filed May 4, 2006NC

I HAVE MADE NUMEROUS COMPLAINTS ABOUT THE FUNCTIONING OF THE TRANSMISSION IN MY 2005 TOYOTA HIGHLANDER. IT BEGAN ONE MONTH AFTER I PURCHASED THE NEW CAR. THE PROBLEMS HAVE PROGRESSIVELY GROWN WORSE AND ARE MORE FREQUENT. THE DEALERSHIP INDICATES THAT THE HESITATION AND JERKING OF THE TRANSMISSION IS NORMAL AND A RESULT OF THE ELECTRONIC CONTROLLING OF THE TRANSMISSION. EVEN AFTER THE DEALERSHIP UPDATED THE SOFTWARE, THE TRANSMISSION CONTINUES TO HAVE PROBLEMS. THE DEALERSHIP NOR TOYOTA HAVE NOT OFFERED ANY SOLUTIONS. *JB

Structure
Filed Mar 31, 20067,000 milesNH

DT*: THE CONTACT STATED WHILE THE REAR WINDOWS WERE DOWN AND THE VEHICLE WAS DRIVEN AT SPEEDS ABOVE 60 MPH, THE VEHICLE SHUTTERED. THE MANUFACTURER DETERMINED THIS WAS A NORMAL CONDITION FOR THE VEHICLE. *AK UPDATED 4/19/2006 - *NM

Seat Belts › FrontCrash1 injured
Filed Mar 28, 200622,900 milesTX

I WAS REAR ENDED BY A TRUCK WHILE STOPPED COMPLETELY ON THE HARDY TOLL ROAD IN HOUSTON. THE TRUCK WAS GOING APPROX 30 MPH. MY SEAT BELT DID NOT WORK AND MY HEAD HIT THE STEERING WHEEL RESULTING IN A CONCUSSION. TOYOTA TOLD ME THAT SEAT BELTS PROVIDE NO PROTECTION DURING A REAR END COLLISION. I THINK THEY ARE WRONG. *JB

Unknown or Other
Filed Mar 21, 2006NY

PRODUCT BRAND/MODEL: GARMIN / STREET PILOT I5 (NAVIGATION/GPS): THERE IS A SINGLE BUT SERIOUS SAFETY ISSUE. MY I5 LOSES SUCTION FROM THE WINDSHIELD DAILY WITHOUT WARNING AND/OR CONSISTENT CONDITIONS (I.E. HOT/COLD/WET/DRY/MOVING/STILL). THERE IS NO DAMAGE TO THE RUBBER SUCTION CUP AND MY CAR IS NEW (2005 HIGHLANDER) AND CLEAN. I TOLD A NEIGHBOR ABOUT IT (HE IS AN ENGINEER) HE SAID THE DEVISES SUCTION CUP IS TOO SMALL RELATIVE TO IT'S WEIGHT AND THUS GRAVITY AND LEVERAGE OVER POWER THE VACUUM OF THE SUCTION OVER TIME (I.E. THE SUCTION CUP IS TO SMALL RELATIVE TO THE WEIGHT IT MUST HOLD UP). THIS CREATES A VERY DANGEROUS TRAFFIC SAFETY ISSUE AS THE UNIT HAS FALLEN ONTO MY LAP SEVERAL TIMES IN THE MIDST OF DRIVING MY CAR AND CAN BE A POTENTIALLY DANGEROUS DISTRACTION (IT COULD JUST AS EASILY FALLEN ON THE FLOOR UNDER MY BREAKS AS WELL). I HAVE CONTACTED THE COMPANY THROUGH OUT THEIR WEB SITE BUT HAVE NOT RECEIVED A RESPONSE TO DATE. THE BIGGER ISSUE IS THAT I AM SURE THOUSANDS OF PEOPLE HAVE THIS AND PRIOR MODELS (I1 TO I4) WHICH WILL ALL HAVE THE SAME SAFETY ISSUE (WHY WAIT FOR A SERIES OF ACCIDENTS TO TAKE ACTION) HELP!*JB

Steering › Column
Filed Mar 14, 200613,811 milesMI

2005 HIGHLANDER STEERING COLUMN SHAFT WAS BENT, THIS CAUSED VEHICLE TO MAKE A RATTLING NOISE. *TS THE RATTLING OCCURRED WHEN GOING OVER ROAD EXPANSION GAPS AND MINOR BUMPS. ***NAR***

Power Train › Automatic Transmission
Filed Feb 21, 2006NJ

MULTIPLE TIMES, I HAVE TRIED TO ACCELERATE THE VEHICLE AND THERE HAS BEEN "HESITATION" WHEN I DEPRESSED THE GAS PEDAL--THE CAR SEEMED TO BE IN NEUTRAL, THERE WAS NO RESPONSE. THIS HAS HAPPENED MANY TIMES AT DIFFERENT SPEEDS/GEARS--IT IS NOT PREDICTABLE. I HAVE ALMOST BEEN REAR ENDED ONCE; IN THAT INSTANCE THE CAR ACTUALLY "BUCKED" AND STOPPED. I HAD TO TURN OFF THE ENGINE, RESTART, AND DRIVE A SHORT DISTANCE TO A SAFE PLACE TO STOP. AT OTHER TIMES, I HAVE BEEN ON A RELATIVELY EMPTY STREET AND IT HAS NOT BEEN AS MUCH OF A PROBLEM SINCE NO ONE WAS BEHIND ME. HOWEVER, THIS IS AN ACCIDENT WAITING TO HAPPEN AS I HAVE A LONG COMMUTE TO WORK (AND BOUGHT THIS CAR BECAUSE OF WHAT I THOUGHT WAS ITS SAFETY AND RELIABILITY). ON MY FIRST VISIT TO THE DEALER, TOYOTA MADE A FIX ACCORDING TO A TECHNICAL BULLETIN. ON THE SECOND VISIT, THEY DID NOTHING BECAUSE THEY COULD NOT REPLICATE THE PROBLEM--EVEN THOUGH THEY WERE TOLD THAT THE PROBLEM HAPPENS INTERMITTENTLY. ON THIS SECOND VISIT, THEY MERELY TEST DROVE THE VEHICLE AND WE WERE TOLD WE COULD RENT A LOANER VEHICLE FROM THEM AT THEIR COST BECAUSE THERE WAS NO PROBLEM WITH THE VEHICLE. *JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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