Page 2 of 5 · complaints 51–100 of 224

2005 Toyota Highlander complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →

Visibility/Wiper
Filed Mar 22, 2014100,000 milesCA

DRIVER'S SIDE SUN VISOR FALLS DOWN, WON'T STAY UP, AND OBSTRUCTS VIEW WHILE DRIVING. *TR

Exterior Lighting
Filed Mar 19, 2014100,097 milesOR

AS NOTED ON MULTIPLE WEBSITES FROM USERS HAVING THE SAME ISSUE AS I AM, THERE NEEDS TO BE A RECALL ON THIS ISSUE; THE REAR PASSENGER BRAKELIGHT IS FAULTY. IT DOES NOT ILLUMINATE WHEN PRESSED. THERE ARE HUNDREDS AND HUNDREDS OF OTHER HIGHLANDER OWNERS EXPERIENCING THIS EXACT SAME ISSUE. DEALER HAS BEEN NO HELP UNLESS I GIVE THEM EVERY PENNY I HAVE TO MY NAME OF COURSE. THIS IS AN ISSUE THAT I AM NOT EXPERIENCING ALONE. PUBLIC OUTCRY FOR ASSISTANCE NEEDED ON PULLING A RECALL ON THIS ISSUE. PLEASE AND THANK YOU. *TR

Power Train
Filed Mar 6, 201496,444 milesNM

MY TRANSMISSION HAS FAILED ON MY TOYOTA 2005 HIGHLANDER AFTER 96,000 MILES. I HAVE READ OTHER CONSUMER COMPLAINTS AND I AM CONVINCED THERE IS A SERIOUS PROBLEM WITH THE2005 TOYOTA HIGHLANDER HYBRID TRANSMISSION. I SPOKE TO TOYOTA AND THEY ADVISED ME TO TAKE MY CAR TO THE DEALERSHIP. I WAS TOLD THAT THE TRANSMISSION HAD TO BE REPLACED AND THAT IT WOULD COST $5060,00 TO REPLACE. TOYOTA OFFERED ME .10% OFF THE COST OF REPAIRS. I WAS SHOCKED AS I HAVE ONLY OWNED THE VEHICLE FOR 15 MONTHS AND HAVE A 4 YEAR NOTE. I AM VERY FORTUNATE THAT I DID NOT HAVE A HORRIBLE ACCIDENT AS I WAS COMING DOWN A VERY STEEP INCLINE ON THE HIGHWAY WHEN THE TRANSMISSION BEGAN TO FAIL. I AM FORCED TO REPAIR THE VEHICLE AS I AM NOT IN THE POSITION TO PURCHASE ANOTHER VEHICLE. I WOULD LIKE FOR THE NHTSA TO LOOK INTO THIS ISSUE FURTHER. *TR

EngineFire
Filed Dec 9, 2013145,000 milesFL

MY WIFE WAS DRIVING OUR 2005 TOYOTA WITHIN THE CITY LIMITS AT A LOW RATE OF SPEED AND NOTICED SMOKE COMING OUT OF THE FRONT ENGINE HOOD AREA. THERE WERE NO TROUBLE LIGHTS SHOWING FOR THE ENGINE AT THE TIME, NOR WAS THE TEMPERATURE GAUGE SHOWING A HIGH TEMPERATURE. SHE PULLED OVER AND FOUND THE GRILL AREA AND FRONT ENGINE HOOD WERE MELTING AND SCORTCHED. SHE CALLED POLICE / FIRE TO RESPOND TO THE SCENE. THE FIRE DEPARTMENT WAS UNABLE TO OPEN THE FRONT HOOD, SINCE IT APPEARED THAT THE RELEASE CABLE HAD MELTED FROM THE EXTREME HEAT. THEY BENT THE HOOD UP TO GAIN ACCESS TO THE FIRE, AND THEN EXTINGUISHED THE FIRE. VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY. *TR

Service BrakesCrash1 injured
Filed Nov 4, 201337,804 milesWV

TL* THE CONTACT OWNS A 2005 TOYOTA HIGHLANDER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH FROM A COMPLETE STOP, THE BRAKE PEDAL TRAVELED TO THE FLOOR UPON ENGAGING. THE VEHICLE FAILED TO SLOW DOWN AND CRASHED INTO ANOTHER VEHICLE. THE DRIVER'S SIDE AIR BAG PARTIALLY DEPLOYED. THE CONTACT SUFFERED BRUISES AND MINOR PAIN TO THE CHEST AS A RESULT OF THE DRIVER'S SIDE SEAT BELT FAULTY WEBBING. IN ADDITION, THE SEAT BELT RETRACTOR WOULD NOT FUNCTION DURING THE CRASH. THE FRONT HOOD AND BUMPER WERE DAMAGED. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,804.

Power Train
Filed Nov 2, 201390,000 milesMA

BOUGHT THE CAR USED WITH 49K MILES APPROXIMATELY. DID NOT DO THIS FOR THE FIRST 1.5 YRS WE OWNED THIS NOW PROBLEMS WITH THE TRANNY AND DEALER TOLD US IT IS SUPPOSE TO DO THAT. I DONT THINK SO BY OTHER PEOPLE IN THE TOYOTA HIGHLANDER FORUMS. THERE ARE THOUSANDS OF OWNERS WITH THIS TRANNY PROBLEM AND TOYOTA HAS NO FIX BUT TO REPLACE THE TRANNY FOR $5000.00 WIFE'S 2005 HIGHLANDER IS NOT SHIFTING CORRECT WHEN SHE SLOWS DOWN AND THEN TRIES TO SPEED UP OR WHEN SHE GOES AROUND A CORNER SLOW AND SPEEDS UP THE TRANNY HAS A DELAY AND THEN SHIFTS KINDA HARD. WHEN STARTING FROM A DEAD STOP SHIFTS FINE NO PROBLEMS JUST SLOWING DOWN AND THEN ACCELERATING IT WILL DELAY THEN SHIFT. IT KIND OF JERKS THE CAR AND MAKES YOU WONDER WHAT IS GOING ON. CAR HAS BEEN DOING THIS FOR ABOUT 6 MONTHS. THIS IS VERY DANGEROUS WHEN IN TRAFFIC WITH THE DELAY SHIFTING TRYING TO MERGE IN STOP AND GO TRAFFIC. MANY CLOSE CALLS OF GETTING INTO AN ACCIDENT. BEEN ON MANY FORUMS AND MANY PEOPLE HAVE BEEN TOLD BY THE TOYOTA DEALERS THAT THIS IS NORMAL WHICH I FEEL IS A BULL CRAP STORY JUST TO GET RID OF THE PERSON/COMPLAINT. I'M PUTTING IN THIS COMPLAINT BECAUSE IT IS A SAFETY COMPLAINT IN MY JUDGMENT AND TOYOTA NEEDS TO FIX THESE TRANNY PROBLEMS. THANKS *TR

Power Train
Filed Oct 5, 20139,972,300 milesOH

ENGINE/TRANSMISSION IS VERY JERKY AND ON AGAIN OFF AGAIN WITH ACCELERATION AND DECELERATION. THIS HAS ALMOST CAUSED ME TO HAVE SEVERAL ACCIDENTS, AND I AM CONSIDERING GETTING RID OF THE CAR. IT SEEMS THAT TOYOTA HAS KNOWN ABOUT THIS PROBLEM WITH HIGHLANDER FOR SOME PERIOD OF TIME. AND I FEEL THAT THEY SHOULD HONOR THE HARD WORKING CITIZENS THAT BUY THEIR VEHICLES AND PROVIDE A RECALL TO REPAIR THE AFORE MENTIONED PROBLEMS. *TR

Visibility/Wiper
Filed Sep 15, 2013115,400 milesNJ

DRIVERS SIDE SUNVISOR WILL NOT STAY UP, IT JUST FALLS DOWN AND BLOCKS DRIVERS VIEW ANY TIME AND AT THE WORST TIME! NOW IT WILL NOT STAY UP! *TR

Steering
Filed Sep 4, 201374,296 milesMD

WHEN I RETURNED FROM WORK ON 08/28/2013 I NOTICED A LEAK UNDER MY VEHICLE. I TOOK MY CAR TO AN AUTO MECHANIC ON 8/30/2023 AND THEY INFORMED ME THAT THE POWER STEERING LINE WAS RUSTED AND LEAKING AND NEEDED TO BE REPLACED. MY VEHICLE ONLY HAS 74296 IN MILEAGE. I HAD THE POWER STEERING LINE REPLACED FOR SAFETY REASONS. *JB

Visibility/Wiper
Filed Aug 9, 2013105,000 milesTX

THE DRIVER'S SIDE VISOR DROPS DOWN RANDOMLY AND OBSTRUCT MY VISION. I HAVE HAD MANY NEAR ACCIDENTS DUE TO THIS PROBLEM. *TR

Electrical System
Filed Aug 4, 201380,000 milesVA

THIS PROBLEM WAS FOR THE HEATING AND A\C. THIS WEBSITE TELLS OF THE PROBLEM IN THE MANUFACTURE OF THE VEHICLE: WWW.DEVALCOURT.COM/2010/03/FIXING-2004-TOYOTA-HIGHLANDER-AC-AND-HEAT-ISSUE/ . THE WAY TOYOTA MADE THE WIRING (TOO SHORT FOR THE DIAL) WAS FAULTY IN THAT, AFTER REPEATED USE (WHO DOESN'T USE THEIR HEATING AND A/C REGULARLY?) THE WIRES WOULD BREAK OFF CAUSING A SHORT. WHENEVER WE DRIVE OVER A BUMP IN THE ROAD, THE A/C SHIFTS TO HEAT OR THE HEAT SHIFTS TO A/C. WE USED TO REMOVE THE COVER OF THE KNOB AND TIGHTEN THE HEX NUT THERE, BUT NOW THAT DOESN'T WORK. THIS IS ESPECIALLY WORRISOME IN THE WINTER WHEN THE DEFROST SHIFTS TO A/C AND THE FRONT WINDOW STARTS TO "FOG" UP. THIS MAKES FOR EXTREMELY DANGEROUS DRIVING AND INHIBITS YOUR ABILITY TO SEE CLEARLY AND NAVIGATE THE ROADS. THIS SHOULD BE CONSIDERED A DESIGN FLAW BY TOYOTA AND SHOULD BE RECALLED. PLEASE NOTE, ON THE WEBSITE MENTIONED ABOVE -- THERE ARE MANY MORE YEAR MODELS (2001, 2004 WERE ALSO MENTIONED) THAT ARE AFFECTED BY THIS. THANK YOU! *TR

Power Train
Filed Jun 19, 201399,000 milesCT

TL* THE CONTACT OWNS A 2005 TOYOTA HIGHLANDER. THE CONTACT STATED THAT HE NOTICED TRANSMISSION FLUID LEAKING FROM THE TRANSMISSION. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000. *TR

Visibility/Wiper
Filed Apr 24, 201336,000 milesNJ

THE DRIVER SIDE SUN VISOR DOES NOT STAY IN PLACE WHEN IT IS ALL THE WAY UP. BECAUSE OF THE INHERENT DESIGN PROBLEM AND POSSIBLY BECAUSE OF WEIGHT AND OR VIBRATION OF THE VISOR IT FALLS DOWN MAY BE UP TO 30 DEGREES. THERE ARE TWO POSSIBLE CONSEQUENCES OF THIS ISSUE: 1. SAFETY ISSUE: IT PARTIALLY BLOCKS THE VISION OF THE DRIVER ON THE ROAD WHILE DRIVING WHICH IS DANGEROUS. 2. PHYSICAL INJURY: WHILE THE DRIVER IS EXITING OUT OF THE CAR OR WHEN THE DRIVER MOVES HIS HEAD FORWARD, THERE ARE CHANCES THAT HE/SHE MAY BUMP THEIR FOREHEAD TO THE VISOR. *TR

Steering
Filed Mar 7, 201370,000 milesWI

IN FEB 2011 MY TOYOTA DEALER, WILDE TOYOTA, INSTALLED 4 BRAND NEW TIRES ON MY 2005 HIGHLANDER. THEY PERFORMED AN ALIGNMENT AS WELL. SINCE THEN MY STEERING WHEEL HAD BEEN OFF CENTERED. WHEN I DRIVE STRAIGHT I HAVE TO HOLD MY STEERING WHEEL SLIGHTLY TO THE LEFT. WILDE TOYOTA TRIED TO FIX THIS ISSUE 4 SEPARATE TIMES WITHOUT SUCCESS. A TOYOTA FIELD TECH CAME OUT TO INSPECT THE VEHICLE AND STATED THAT ITS SET TO FACTORY SPECS. AFTER HE MADE SOME MINOR ADJUSTMENTS THE STEERING WHEEL HAS TO BE HELD TO THE RIGHT SIDE NOW INSTEAD OF THE LEFT SIDE IN ORDER TO DRIVE STRAIGHT. THE FIELD TECH DECLINED TO SPEAK TO ME DIRECTLY. I CONTACTED TOYOTA CORPORATE. THEY ARE NOT ALLOWING ME TO HAVE A SECOND OPINION BY ANOTHER FIELD TECH. I FEEL THAT I AM DRIVING AN UNSAFE VEHICLE. *TR ## VIN FAILED ##

Electrical System
Filed Jan 4, 2013GA

FOR A FEW DAYS THE DRIVER SIDE DOOR LOCK HESITATED OPENING WITH REMOTE KEY ACCESS. AFTER A FEW DAYS, IT WOULD NOT UNLOCK AT ALL. THE KEY DOES NOT UNLOCK THE DOOR EITHER. I MUST ENTER ON THE PASSENGER SIDE TO UNLOCK DRIVER SIDE DOOR. *TR

Latches/Locks/Linkages
Filed Oct 16, 201264,000 milesNY

TL* THE CONTACT OWNS A 2005 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE FRONT DRIVER SIDE POWER DOOR LOCKS FAILED TO OPERATE WHEN ACCESSING THE INTERIOR AND EXTERIOR DOOR. IN ADDITION, THE REMOTE KEY FOB FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION WHERE THEY INFORMED THE CONTACT THAT THE POWER DOOR LOCK ACTUATOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. UPDATED 12/12/12 *CN THE CONSUMER STATED THE FOB WORKS ON THE PASSENGER AND BACK DOORS, BUT NOT THE DRIVER'S SIDE. UPDATED 12/12/12

Service Brakes
Filed May 11, 201270,333 milesIA

TL* THE CONTACT OWNS A 2005 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 10V499000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER). THE CONTACT STATED THAT THE BRAKES SEIZED ABNORMALLY, SHORTLY AFTER LEAVING THE DEALER. THE CONTACT ALSO STATED THAT SHE NEVER SAW ANY OF THE TECHNICIANS SERVICE HER VEHICLE. THE VEHICLE WAS THEN TAKEN TO THE CONTACT'S PERSONAL MECHANIC BUT WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 70,333.

Engine and Engine Cooling
Filed Apr 20, 2012FL

2005 TOYOTA HIGHLANDER. CONSUMER WRITES IN REGARDS TO VEHICLE RECALL NOTICE *TGW THE CONSUMER STATED ON TWO SEPARATE OCCASIONS, WHEN HE ARRIVED AT THE DEALER TO HAVE THE RECALL PERFORMED, HE WAS ADVISED THE PARTS WERE NOT AVAILABLE. *JB

Engine and Engine Cooling
Filed Feb 23, 2012103,979 milesGA

WHILE DRIVING TO SCHOOL TO PICK UP KIDS, THE ENGINE GOT OVERHEATED. COOLANT IS FULL IN THE RADIATOR. NOTHING WRONG WITH THE BRAKES. *TR

Service Brakes, Hydraulic
Filed Feb 3, 201259,000 milesMA

TL* THE CONTACT OWNS A 2005 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING IN SNOWY WEATHER AND APPLYING THE BRAKE, THE WHEELS SEIZED AND THE VEHICLE WOULD NOT STOP. THE CONTACT LOST CONTROL OF THE VEHICLE BUT WAS ABLE TO MOVE TO THE SHOULDER AND MAINTAIN CONTROL OF THE VEHICLE AT THAT TIME. THE DEALER AND THE MANUFACTURER WAS NOTIFIED, BUT WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 59,000 AND THE CURRENT MILEAGE WAS 63,000.

Equipment Adaptive/Mobility
Filed Jan 30, 2012GA

BROUGHT MY CAR INTO TOYOTA FOR "FLOOR CARPET COVER AND RETENTION CLIPS" AND WAS TOLD THERE WAS NOTHING WRONG. I REPLACED THE FLOOR MATS MYSELF AT A COST OF $108.00 PLUS TAX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

Visibility › Glass, Side/Rear
Filed Nov 29, 2011100,500 milesCA

ON 11/9/2011, WHILE DRIVING ON INTERSTATE 80 NEAR AUBURN, CA., THE REAR WINDOW ON MY 2005 TOYOTA HIGHLANDER SPONTANEOUSLY EXPLODED/SHATTERED. I TOOK IT TO A TOYOTA DEALER/BODYSHOP WHERE THEY REPLACED THE TEMPERED GLASS AT MY EXPENSE ($468). THEY CLAIMED THEY HAD NEVER SEEN ANYTHING LIKE IT. TWO WEEKS LATER ON 11/28/2011, WHILE DRIVING ON INTERSTATE 80 NEAR ROCKLIN, CA., THE RIGHT REAR PASSENGER DOOR WINDOW SPONTANEOUSLY EXPLODED/SHATTERED SENDING SHARDS OF GLASS INTO THE VEHICLE AND OUT. THE CAR IS GETTING REPAIRED AT MY EXPENSE ($408). TOYOTA CLAIMS THEY KNOW NOTHING ABOUT THIS TYPE OF PROBLEM. THIS IS A SAFETY HAZARD WORTHY OF INVESTIGATION. DURING THE SECOND INCIDENT, A PASSENGER WOULD HAVE BEEN SEVERELY INJURED HAD THEY BEEN SITTING NEXT TO THE EXPLODING GLASS. IF THE WINDOW HAD BEEN THE DRIVER-SIDE WINDOW, IT WOULD HAVE CAUSED A SERIOUS CRASH. AS IT WAS, THE CAR BEHIND ME HAD TO TAKE EVASIVE MEASURES TO AVOID THE FLYING GLASS. THE FACT THAT THERE HAS BEEN 2 INCIDENTS WITHIN TWO WEEKS INVOLVING 2 SEPARATE OEM GLASS SUGGESTS A POSSIBLE DEFECT. *KB

Visibility
Filed Nov 18, 2011MD

I HAVE A 2005 TOYOTA HIGHLANDER AND THE SUN VISOR ON THE DRIVER SIDE KEEPS FALLING OUT OF ITS PLACE AND OBSTRUCTING VIEWS . I TOOK IT TO THE DEALER AND THEY WANT MORE THAN $400.00 TO FIX IT. THE VISOR FALLING DOWN IS DANGEROUS AND DISTRACTING. IN MY ABLE OPINION TOYOTA HAS TO RECALL THIS DEFECTIVE PRODUCT. *TR

Air BagsCrash2 injured
Filed Oct 27, 201152,015 milesAZ

WE WERE INVOLVED IN A HORRIBLE ACCIDENT. A MOTORCYCLE WAS SPEEDING AND CRASHED INTO THE DRIVER'S SIDE OF THE VEHICLE. THE DOOR WAS SEVERELY BASHED IN, THE STEEL FRAME OF THE VEHICLE WAS BENT, AND THE FLOOR WAS COMING UP. I CALLED TOYOTA TO ASK WHY THE SIDE CURTAIN AIRBAG DID NOT DEPLOY. TWO DIFFERENT PEOPLE TOOK REPORTS. TODAY THEY CALLED ME AND TOLD ME THAT THEY WOULD ONLY DEPLOY IF THERE WAS A SEVERE INTRUSION, ENOUGH FOR PEOPLE TO BE HURT. I WAS HURT (BACK AND HEAD) AND MY LITTLE COUSIN SUFFERED A NOSEBLEED. HE ALSO SAID THE MOST IMPORTANT SAFETY FEATURE IS SEATBELTS. I SAID THERE WAS A SEVERE INTRUSION, BAD ENOUGH THE CAR WAS TOTALED. I TOLD HIM THAT I WAS VERY DISAPPOINTED IN HIM AND TOYOTA AND THAT I WAS ONLY CALLING BECAUSE THEY NEED TO KNOW THESE THINGS SO THEY CAN MAKE THEIR CARS SAFER. I HAD FOUR LITTLE CHILDREN IN MY CAR THAT DAY AND I ALWAYS THOUGHT WE WERE IN THE SAFEST CAR. NO MORE TOYOTAS FOR ME. *TT

Service Brakes, Hydraulic
Filed Oct 20, 201135,900 milesMN

BRAKES MADE METAL/METAL GRINDING NOISE. FOUND REAR BRAKE ROTORS BADLY CORRODED. APPROX. 30% OF BOTH ROTORS FUNCTIONAL. SEVENTY PERCENT CAKED WITH THICK RUST. DRIVER'S SIDE REAR CALIPER SLIDER PIN STUCK. FRONT BRAKES DID MOST OF WORK, THEREFORE PADS ARE PREMATURELY WORN. IN DECADES OF DRIVING, I'VE NEVER HAD BRAKE WORK BEFORE 80,000 MILES. CAR IS USED ALMOST DAILY AND ALWAYS GARAGED. ROTOR CASTINGS ARE DEFECTIVE AND SHOULD HAVE BEEN RECALLED. BRAKES HAVE BEEN INSPECTED BY TOYOTA DEALER EVERY 6 MONTHS. NO PROBLEMS WERE REPORTED, BUT CORROSION IS SEVERE, THICK WITH FLAKING. I HAVE DEALER SERVICE RECORDS AND PHOTOS TO SUPPORT MY SAFETY CONCERNS. TOYOTA RECALLED 130,000 VEHICLES IN CHINA BECAUSE OF A DEFECT IN THE REAR WHEEL DISK BRAKES WHICH COULD POSSIBLY RUST. PERHAPS SOME OF THESE ROTORS FOUND THEIR WAY ON TO OUR HIGHLANDER. MY FAMILY AND I HAVE BEEN DRIVING AN ACCIDENT WAITING TO HAPPEN. THANKFULLY, NO EMERGENCY STOPS HAVE BEEN REQUIRED. HOW MANY OTHER HIGHLANDERS HAVE CORRODED, UNSAFE, BRAKE ROTORS? UPDATED IVOQ 01/26/12 *TR

Service Brakes, Hydraulic
Filed Sep 15, 201156,800 milesNY

TL* THE CONTACT OWNS A 2005 TOYOTA HIGHLANDER. IN APRIL 2011, THE DEALER SERVICED THE VEHICLE AND INFORMED THE CONTACT THAT THE FRONT BRAKES WERE LOCKED. THE DEALER REPLACED THE CALIPERS. IN AUGUST 2011, THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR SERVICE AND WAS TOLD THAT THE REAR CALIPERS HAD RUSTED AND NEEDED TO BE REPLACED. THE DEALER PERFORMED THE REPAIRS. THE CONTACT WAS CONCERNED ABOUT PREMATURE WEAR OF THE BRAKES AND STATED THAT IT WAS A SAFETY ISSUE SINCE THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS 60,000. THE APPROXIMATE FAILURE MILEAGE WAS 56,800.

Electrical System
Filed Sep 10, 201172,000 milesCA

CAR LOSS CONTROL DUE TO ELECTRICAL POWER IS GONE. CAR LOSS SPEED AT 45MPH AND HAS TO PULL OVER AND STOP. DIAGNOSIS LATTER FOUND BATTERY IS GOOD, BUT ALTERNATOR IS BAD. IN MY CASE, BATTERY WAS REPLACED 2 YEARS AGO. *TR

Service Brakes, Air
Filed Aug 26, 201194,000 milesMI

MY 2005 LIMITED EDITION TOYOTA HIGHLANDER HAS MULTIPLE ISSUES. THE RIGHT CALIBER IS STICKING, WHICH HAS CAUSED HEAT AND WARPING IN THE HUB SYSTEM AND AFFECTED THE ABS SENSOR. THESE WILL BOTH NEED TO BE REPLACED AT A COST OF OVER $1000. THE FRONT STRUTS ARE LEAKING. THE LARGEST PROBLEM IS WITH THE TRANSMISSION WHICH HAS SOME TYPE OF INTERIOR PROBLEM. IT IS SUGGESTED THAT I REPLACE THE TRANSMISSION. THE COST TO REPAIR THIS, BASED ON WHAT THE TOYOTA SHOP SAID WAS $3400-$4600. MY CAR HAS ABOUT 94,000 MILES ON IT. THE BRAKE ISSUES WITH THE CALIBER, ROTERS, AND HUB SYSTEM WILL GET REPLACED NEXT WEEK. THE TRANSMISSION REPAIR WILL NOT BE REPAIRED AT THIS TIME UNLESS THE TOYOTA GOODWILL PETITION GOES THROUGH. THE COST IS TOO GREAT. *TT

Seat Belts
Filed Jun 16, 201160,100 milesCA

SEAT BELT ARE FRAYED AND COMING APART. I HAVE CONTACTED MY LOCAL TOYOTA DEALER AS WELL AS TOYOTA COSTUMER SERVICE AND WAS TOLD THE CAR IS OUT OF WARRANTY AND IT IS NO LONGER THEIR RESPONSIBILITY. THEY SAID THEY'D BE HAPPY TO CHANGE THE SEAT BELTS, AND THEN HANDED ME A HEFTY QUOTE. THANKS TOYOTA, GLAD YOU CARE. *TR

Steering
Filed Jun 1, 2011141,000 milesWI

TL*THE CONTACT OWNS A 2005 TOYOTA HIGHLANDER. THE CONTACT STATED HE HEARD A CLANKING NOISE WHEN DRIVING APPROXIMATELY 10 MPH. THE CONTACT ALSO STATED HE COULD FEEL A BUMP IN THE STEERING COLUMN DURING THE FAILURE. THE FAILURE RECURRED WHENEVER TURNS WERE MADE AT LOW SPEEDS. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 141,000.

Vehicle Speed ControlCrash
Filed May 31, 201179,000 milesMD

TL* THE CONTACT OWNS A 2005 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE VEHICLE WAS STARTED AND AS THE CONTACT SHIFTED INTO DRIVE, THE VEHICLE ABNORMALLY ACCELERATED AND CRASHED INTO A HOUSE. A POLICE REPORT WAS FILED BUT NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT YET TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 79,000.

Fuel System, Gasoline
Filed May 12, 2011110,082 milesCA

I OWN 2005 TOYOTA HIGHLANDER ON MAY 09,2011 I WAS GETTING ON THE FREE WAY AND ACCELERATED TO MERGE INTO THE FREEWAY , I REALIZED THAT THE CAR WAS GOING FULL SPEED AND THAT THE GAS PEDAL HAD GOTTEN STUCK. I WAS ABLE TO EXIT AND PRESS THE BRAKE WITH BOTH FEET, PUSHED IN THE EMERGENCY BRAKE AND PULLED OUT THE KEY. I DON'T KNOW HOW I WAS ABLE TO STOP THE CAR AND WAS LUCKY TO FIND AN EXIT THAT GAVE ME MORE TIME TO STOP THE CAR. THE HEATER, AIR CONDITION, RADIO AND CD PLAYER ALL ORIGINAL STOPPED WORKING ONE YEAR AGO. I HAD THE CAR TOWED TO THE HAYWARD TOYOTA DEALER AND THEY KEPT IT UNTIL MAY 11,2011.THE MANAGER FROM THE SERVICES DEPARTMENT CALLED ME TO INFORM ME THAT IT WAS READY TO BE PICKED UP AND THAT I NEEDED TO PAY THEM $120.00 FOR RUNNING THE TESTS ON THE CAR. HE STATED THAT NOTHING WAS FOUND AND THAT I NEEDED TO PICK THE CAR UP. I HAVE TWO YOUNG CHILDREN AND I HAD A BAD SCARE AND COULD HAVE ENDED IN A TERRIBLE ACCIDENT, UNTIL TODAY I HAVE NIGHTMARES OF THE INDECENT. I STATED MY CONCERN TO THE MANAGER THAT I DID NOT FEEL SAFE DRIVING THE CAR WITH MY CHILDREN AND LOVED ONES. HE SAID THAT I COULD TRADE IT IN. I INFORMED HIM THAT I STILL PAY THE CAR AND HAVE A LOAN BALANCE OF $15,000.00 WITH THE BANK I AM DRIVING A RENTAL CAR AND HAVE TO PAY $19.00 PER DAY BECAUSE THE TOYOTA SERVICE MANAGER COULD NOT GIVE ME A RENTER CAR FOR LESS THAN $25.00 PER DAY. I AM A SINGLE MOTHER WITH TWO CHILDREN AND CAN NOT AFFORD A NEW CAR LOAN. I AM REQUESTING THAT TOYOTA PAYS ME THE BLUE BOOK VALUE

Vehicle Speed ControlCrash
Filed Apr 13, 201198,000 milesMN

RUN AWAY THROTTLE AND NO ABILITY TO BRAKE 2005 TOYOTA HIGHLANDER CAUSING CRASH INTO HOUSE WALL AND FRONT END DAMAGE TO CAR I TOOK FOOT OF GAS PEDAL AND MOVED TO BRAKE CAR CONTINUED AT SAME SPEED IT WAS TRAVELING AND BRAKE PEDDLE WAS APPLIED HARD AND NO EFFECT. CAR STRUCK HOUSE AND PUSHED ON THE WALL A MOMENT THEN DROPPED TO IDLE. *TR

Steering › Column
Filed Apr 1, 201149,000 milesFL

2005 TOYOTA HIGHLANDER. CONSUMER STATES THE STEERING COLUMN WAS MAKING A CLICKING NOISE EACH TIME THE STEERING WHEEL WAS TURNED *TGW THE VEHICLE WAS INSPECTED AND IT WAS DETERMINED THE STEERING COLUMN NEEDED TO BE LUBRICATED, BUT THERE WAS NO WAY TO LUBRICATE IT, TO ELIMINATE THE SOUND. THE CONSUMER WAS ADVISED IT WAS NOT A SAFETY ISSUE, BUT THE ONLY WAY TO CORRECT IT, WAS TO INSTALL A NEW STEERING BOX WHICH WOULD COST BETWEEN $400-500.

Steering
Filed Mar 27, 201145,000 milesIN

THERE IS A DISTINCT CLUCK FROM THE STEERING COLUMN AT SLOW SPEEDS AND WHILE TURNING (INDICATING SOMETHING IS LOOSE OR NOT TIGHT), I HAVE READ THERE IS A TECHNICAL SERVICE BULLETIN FROM TOYOTA FOR THIS ISSUE BUT I BELIEVE THIS COULD BE A SAFETY ISSUE AS IT REQUIRES THE REPLACEMENT OF THE INTERMEDIATE SHAFT ON THE STEERING COLUMN. TSB # ST001-06 FOR HIGHLANDER AND CAMRY. *TR

Service Brakes, Hydraulic
Filed Mar 8, 2011MN

2005 TOYOTA HIGHLANDER. CONSUMER WRITES IN REGARDS TO SAFETY RECALL REQUEST *TGW THE CONSUMER STATED THERE WAS A PROBLEM WITH THE BRAKES. WHEN HE APPLIED THE BRAKES THEY WERE VERY SLOW TO RESPOND. *JB

Vehicle Speed ControlCrash
Filed Mar 8, 20112,000 milesGA

TL* THE CONTACT OWNS A 2005 TOYOTA HIGHLANDER. WHILE DRIVING 2-3 MPH IN REVERSE, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT ATTEMPTED TO BRAKE BUT TO NO AVAIL AS THE VEHICLE CRASHED INTO HER GARAGE. THE AIR BAGS DID NOT DEPLOY BUT THE CONTACT WAS NOT INJURED AND THERE WAS MINIMAL DAMAGE TO THE VEHICLE AND MODERATE DAMAGE TO THE CONTACTS HOME. THE VEHICLE WAS TAKEN TO THE DEALER YET THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THERE WERE THREE ADDITIONAL OCCURRENCES OF THE FAILURE AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE REPAIRS WERE MADE TO THE FLOOR MAT AND THE BRAKE COVERS. THE CONTACT STATED THAT SHE WAS STILL AFRAID TO DRIVE THE VEHICLE. SHE LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V112000 (VEHICLE SPEED CONTROL:ACCELERATOR PEDAL) AND THE RECALL REPAIR WAS PERFORMED ON THE VEHICLE. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 20,000.

Service Brakes, Hydraulic
Filed Mar 4, 201155,000 milesNH

TL* THE CONTACT OWNS A 2005 TOYOTA HIGHLANDER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR RECALL REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 10V499000 (SERVICE BRAKES, HYDRAULIC: FOUNDATION COMPONENTS: MASTER CYLINDER). THE TECHNICIAN DETECTED THAT THE REAR BRAKE PADS EXHIBITED NINETY PERCENT ABNORMAL WEAR AND RECOMMENDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FRONT BRAKE PADS WERE NEVER REPLACED. THE FAILURE MILEAGE WAS 55,000. THE VIN WAS UNAVAILABLE.

Visibility
Filed Feb 28, 201173,000 milesVA

02/28/11, I OWN A 2005 TOYOTA HIGHLANDER AND THE SUN VISOR (WITH LIGHTED MIRROR) ON THE DRIVER'S SIDE WILL NOT STAY UP. WHEN I DRIVE IT CAUSES A VISIBILITY ISSUE. THIS DEFINITELY CREATES A DANGEROUS DRIVING CONDITION ON THE ROAD BECAUSE PART OF THE VISIBILITY IS BLOCKED. I CANNOT BELIEVE THAT MY CAR IS BARELY 6 YEARS AND I AM ALREADY HAVING ISSUES. I HAVE NEVER HAD THESE KINDS OF PROBLEMS WITH OTHER VEHICLES. *TR

Service Brakes, Hydraulic
Filed Jan 28, 201160,000 milesTX

TL* THE CONTACT OWNS A 2005 TOYOTA HIGHLANDER. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH AND APPLYING THE BRAKES BUT THE BRAKES WOULD NOT RESPOND. THE CONTACT STATED THAT AN UNKNOWN WARNING LIGHT ILLUMINATED. THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BRAKES WERE REPLACED. THE FAILURE RECURRED. THE DEALER WAS CONTACTED AND ADVISED THAT THEY WOULD NEED TO INSPECT THE VEHICLE TO ATTEMPT TO DIAGNOSE THE FAILURE PROPERLY. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.

Power Train › Automatic Transmission
Filed Jan 24, 201150,994 milesTX

I HAVE A TOYOTA HIGHLANDER 2005 V6 4WD, WHICH SUFFERS FROM A TRANSMISSION SHIFT DELAY AND HESITATION ,WHICH NORMALLY OCCURS WHEN UPSHIFTING OR DOWNSHIFTING BETWEEN 2ND AND 3RD GEAR. THIS SHIFT DELAY IS NOT ONLY A HEADACHE, BUT A SAFETY CONCERN TO ME AND MANY OTHER FELLOW HIGHLANDER OWNERS AS SEEN ON VARIOUS ONLINE FORUMS. WHILE DRIVING MY VEHICLE I HAVE TO CONSTANTLY TRY TO ANTICIPATE HOW IT MIGHT REACT IN ORDER TO PREVENT AN ACCIDENT FROM HAPPENING,WHILE IN TRAFFIC. IT SEEMS AS IF THIS PROBLEM HAS BEEN KNOWN BY TOYOTA SINCE 2000 AND THEY HAVE NOT DONE ENOUGH TO GET IT FIXED. *TR

Vehicle Speed ControlCrash
Filed Jan 13, 2011GA

TL*THE CONTACT OWNS A 2005 TOYOTA HIGHLANDER. THE CONTACT STATED THAT UPON STARTING HER VEHICLE IT ACCELERATED FORWARD AND CRASHED INTO HER GARAGE. PREVIOUSLY, WHEN SHE WAS TRYING TO PARK THE VEHICLE, IT ACCELERATED AND LUNGED FORWARD WHEN SHE WAS FORCED TO APPLY EXTREME PRESSURE TO THE BRAKES IN ORDER TO STOP THE VEHICLE. AN INVESTIGATOR FROM THE MANUFACTURER ADVISED HER THAT HE WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Power Train › Automatic Transmission
Filed Jan 12, 201129,000 milesAR

TL*THE CONTACT OWNS A 2005 TOYOTA HIGHLANDER. WHILE THE CONTACT SHIFTED THE GEAR INTO THE PARK POSITION, THE TRANSMISSION BEGAN TO JERK WITH HESITATION. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.

Visibility
Filed Jan 9, 2011130,000 milesTX

DRIVER'S SIDE SUN VISOR KEEPS COMING DOWN CREATING A SAFETY HAZARD WHILE DRIVING IN HEAVY TRAFFIC. *TR

Seat Belts
Filed Jan 3, 201184,000 milesMD

SEAT BELT CLIP BROKE; IT HAD BEEN USED MINIMALLY OVER TIME AND WAS NOT ABUSED WHEN IT FAILED TO BUCKLE. *TR

Electrical System
Filed Dec 17, 201057,770 milesNY

HEATER/AC FUNCTIONS INTERMITTENTLY THEN FAILS COMPLETELY. WELL KNOW PROBLEM WHERE PLACEMENT OF RIBBON CABLE TO POTENTIOMETER BREAKS LOOSE, PARTIALLY (INTERMITTENT FAILURE), THEN COMPLETELY (TOTAL FAILURE). QUOTED COST AT ANY DEALERSHIP $900-$1,000. I DID REPAIR MYSELF IN ONE HOUR FOR A COST OF $10. QUICK SEARCH ON THE WEB UNCOVERED MANY MANY OF SAME INCIDENT AND, FORTUNATELY, DETAILED REPAIR INSTRUCTIONS.

Power Train › Automatic Transmission
Filed Dec 13, 201057,000 milesNY

MY 2005 TOYOTA HIGHLANDER DEVELOPED A LEAK FROM THE TRANSFER CASE, WHICH HAS THE POTENTIAL TO CAUSE A COMPLETE LOSS OF TRANSMISSION FLUID AS WELL AS LOSS OF STEERING CONTROL. THERE ARE DOCUMENTED ACCIDENTS WHICH HAVE OCCURRED AS A RESULT OF THIS PROBLEM. THIS REPAIR WOULD NORMALLY BE COVERED BY A 5 YEAR/60,000 MILE POWER TRAIN WARRANTY HOWEVER THE LEAK WAS DISCOVERED A FEW MONTHS AFTER THE 5 YEAR TIME PERIOD EXPIRED. I HAVE SINCE LEARNED THAT TOYOTA WAS AWARE OF THIS POTENTIALLY DANGEROUS PROBLEM AND FIRST RELEASED A TECHNICAL SERVICE BULLETIN (TSB) IN NOVEMBER OF 2007 WITH THE MOST RECENT TSB BEING ISSUED MAY OF 2010. MY VEHICLE WAS CLEARLY UNDER WARRANTY AT THE TIME THAT THE TSB'S WERE INITIALLY ISSUED, BUT TOYOTA WITHHELD THIS INFORMATION FROM THE CONSUMER. THIS RESULTS IN A COST OF SEVERAL THOUSAND DOLLARS TO THE CONSUMER IN POTENTIAL REPAIRS. I HAVE CONTACTED TOYOTA CORPORATE HEADQUARTERS AND THEY REFUSE TO NEGOTIATE ANY TYPE OF REIMBURSEMENT FOR REPAIRS. TOYOTA HAS CONTINUED TO ISSUE TSB'S FOR THE SAME PROBLEM FOR 3 YEARS AND HAS APPARENTLY MADE NO ATTEMPT TO CORRECT THE PROBLEM DURING PRODUCTION. *TR

Steering
Filed Dec 9, 201061,500 milesTX

I NOTICED A CLUNKING NOISE AND ODD VIBRATION IN THE STEERING WHEEL WHEN TRAVELING AT A SLOW SPEED ESPECIALLY WHEN TURNING CORNERS OR ON A BUMPY ROAD. I DO BELIEVE THAT IF THE STEERING INTERMEDIATE SHAFT IS NOT REPLACED, IT COULD EASILY CAUSE UNNECESSARY ACCIDENTS DUE TO LOSS OF STEERING. TOYOTA HAS ISSUED 2 TSB CONCERNING THIS PROBLEM, HOWEVER THEY SHOULD BE FORCED TO HAVE THIS PART REPLACED. I WAS ABLE TO HAVE MINE REPLACED UNDER WARRANTY, BUT I'M REALLY WRITING FOR ALL OF THOSE OWNERS WHO MIGHT BE DRIVING WITH THIS PROBLEM, BECAUSE THEY DON'T HAVE THE MONEY TO HAVE IT REPLACED.

Service Brakes, Hydraulic › Foundation Components › Master CylinderCrash
Filed Dec 1, 201080,000 milesNY

TL*THE CONTACT OWNS A 2005 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 40 MPH THE VEHICLE LOST CONTROL. THE VEHICLE MOVED TO THE DRIVERS LEFT LANE AND A CRASHED OCCURRED. THE VEHICLE WAS STRUCK FROM BEHIND AND MOVED INTO THE THIRD LANE OF THE HIGHWAY CRASHING INTO THE MEDIAN WHICH CAUSED THE VEHICLE TO STOP. THERE WAS A POLICE REPORT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS REPAIRED. THE CONTACT STATED THAT AFTER THE CRASH OCCURRED SHE RECEIVED A RECALL NOTICE ( NHTSA CAMPAIGN ID NUMBER: 10V499000, SERVICE BRAKES, HYDRAULIC FOUNDATION MASTER CYLINDER) AND WAS INFORMED BY THE DEALER THAT THE VEHICLE WAS INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Power Train
Filed Nov 19, 2010VA

I HAVE 2005 HIGHLANDER LIMITED V6 AWD. THE CAR HAS ISSUES WITH THE DIFFERENTIAL FLUID LEAKING AFTER 30,000 MILES OR EVERY TWO YEARS. THE DEALER FIXED THE LEAKING FOR MY CAR AT 35,429 MILES (NO CHARGE DUE TO WARRANTY) IN 2008; HOWEVER, THE DIFFERENTIAL WAS LEAKING AGAIN AT 67,329 MILES THIS YEAR. I CONTACTED TOYOTA AND THEY TOLD ME THAT THE WARRANTY FOR THE DIFFERENTIAL IS 5 YEARS OR 60,000 MILES, WHICHEVER COMES FIRST. ONCE THE VEHICLE IS OUTSIDE OF THESE WARRANTY GUIDELINES THE COST OF REPAIRS BECOMES THE OWNER?S RESPONSIBILITY. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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