For the past few months I have experienced a sudden loss of power while driving on the freeway and/or while attempting to accelerate. The car will stall, lose power, the engine will rev but not propel the car. I took my vehicle to the dealership twice before they acknowledged that there was an active recall and kept my vehicle for 2 months before calling me and telling me my car was fixed and returning it to me. I drove the car for about a month before it started doing the exact same thing and suddenly losing power as I was driving on the freeway. I took it back to the dealership and was told that the recall part they fixed (that took 2 months) was for safety recall #21TA09 "Sudden loss of power braking assist" and that the Toyota 2018-19 fuel pump defect recall #20TA02 announced in January of 2020 and ultimately effecting approximately 3.34 million vehicles did not apply to my specific VIN # even though it applies to the year, make, model and issue that I am having. This is a serious safety issue and I am gravely concerned about my own safety and that of any potential passengers I may have in my vehicle. I would like to know what criteria would be necessary to have equitable application of the recall extended to my vehicle (VIN #).
2018 Toyota Camry complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →
The contact owned a 2018 Toyota Camry. The contact received notification of NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic) and requested to be removed from the recall distribution list as she had traded the vehicle. The local dealer and manufacturer were not contacted.
The contact owns a 2018 Toyota Camry. The contact stated while starting the vehicle, there was a low brake power failure warning light illuminated. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulics). The approximate failure mileage was 53,000.
The contact owns a 2018 Toyota Camry. The contact stated while driving at 55 MPH, the brake pedal was depressed but the brakes failed to slow the vehicle down. The contact mentioned that both feet were used to depress the brake pedal however the vehicle failed to stop. An unknown brake-related warning light illuminated. As a result, the contact crashed into a vehicle and that vehicle crashed into another causing a 3 vehicle collision. The air bags did not deploy. A police report was filed. The contact's mother sustained seat belt injuries, neck, thoracic, chest bruising, knee, and neck bruising. The contact had x-rays on her two feet due to bruising that occurred when depressing the brake pedal aggressively during the failure. Both the contact and her mother sought medical treatment at a hospital. The contact's sister had neck injuries and the contact's niece sustained arm injuries but both did not seek medical attention. The vehicle's hood was damaged and was strapped down in order to drive the vehicle to the contact's residence. The vehicle was not diagnosed or repaired for the brake failure. The manufacturer was notified of the failure and it was informed that there was a recall related to the brakes. The failure mileage was 53,000.
The contact owns a 2018 Toyota Camry. The contact received notification of NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Toyota Camry. The contact stated while driving at an undisclosed speed and depressing the brake pedal, the vehicle was shaking. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 61,000.
Blank spots in gas pedal
Backup camera suddenly stopped showing video feed to the vehicle screen. No warning lamps were ever produced. The screen works intermittently and will fail for entire ignition cycles once it stops working. I had to dig through diagnostic menus that are hidden to the customer. The screen works as intended when the vehicle is not in reverse. Safety concern is that no check engine lamp was lit when the backup camera circuit failed.
When I got home from work in the early evening, I discovered my rear windshield was completely shattered but it is still together. On my way home, I noticed that I could not see thru my rear windshield and didn't think of it much because we had some rain today and I live in a high humidity city. I turned my rear windshield defroster ON hoping it will clear it but it did not. I turned it OFF and thought to myself maybe the poor visibility was due to dirt accumulation on the windshield after the rain. When I finally got home, I was shocked to discover the rear glass windshield had completely shattered with few pieces had fallen off from all four corners and some from the edges. I immediately started looking for any sign of any object that might have struck the glass and caused the breakage like a rock or hail from the rain earlier, I could not find any. There was no indentations or depression in the glass that would indicate that anything had struck it while it was parked in an open parking lot all day long at a secure site or while driving back home.
The contact owns a 2018 Toyota Camry. The contact stated that as his wife was pulling into the residence driveway at approximately 3 MPH the vehicle had a brake failure. The contact stated that the wife's vehicle hit the rear of another vehicle in the driveway. The contact stated that there was damage to the front bumper and the passenger-side rear bumper of the second vehicle. The contact stated that his wife did not notice any warning lights were illuminated. The contact had not taken the vehicle to a local dealer and the vehicle had not been diagnosed or repaired. The contact relates the brake failure to NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic). The manufacturer had been informed of the failure. The failure mileage was approximately 50,000.
Recall (21TB09) incomplete for more than 5 months. Safety risk of a sudden loss of power braking assist.
Have not heard from Toyota on a remedy to fix the brake problem! This is a dangerous situation and someone can be hurt or killed. Someone at Toyota is stalling or they do not want to spend time and money to repair the vehicles! Need help to send Toyota a message to fix the damn problem.
Steering became stiff to the point driving was an issue. Dealer said it was a know problem in model. Replaced steering shaft column due to binding at drivers expense.
Lost brake power. Try to brake but the car still go forward not stop. Almost cause the accident.
The contact owns a 2018 Toyota Camry. The contact received notification of Manufacturer Recall Number: 21V890000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Toyota Camry. The contact received a notification for NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. Three months later, the contact was informed that if she felt uncomfortable with driving the vehicle, she could receive a temporary loaner vehicle. Since March, the contact had been driving a loaner vehicle while her vehicle remained in the possession of the dealer. The manufacturer had been notified of the recall but offered no assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Toyota Camry. The contact stated while driving 25 MPH, the warning message "Low Braking Power/Stop in A Safe Place" was displayed. The contact stated upon making a turn, the brake pedal was depressed several times but the vehicle failed to respond. The contact veered to the side of the road, turned off the vehicle and the vehicle stopped. The vehicle was towed to the dealer where it was diagnosed that the power braking assist had failed and the vacuum pump needed to be replaced. The manufacturer was notified of the failure and informed the contact that the remedy was not yet available. The failure mileage was approximately 133,076.
The contact owns a 2018 Toyota Camry. The contact stated that while driving at various speeds, the braking system warning light would intermittently flash on the instrument panel upon depression of the brake pedal. The contact then received notification of NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not available. The dealer had been notified about the warning light and gave the contact a loaner vehicle while his vehicle remained in the possession of the dealer. As parts remained unavailable, the contact then called the manufacturer who informed him that the NHTSA was responsible for releasing the parts for repair and to notify the NHTSA about the parts delay. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was approximately 37,000. VIN tool confirms parts not available. The consumer stated the problem was resolved on 06/15/22.
I bought my Camry with 5 miles on it. It’s a 2.5L 8 speed Camry SE. immediately I felt something not right when it would shift between 3/4 gear. It would rock back and forth in a jerking motion. The car has trouble shifting in automatic. When putting it into sport mode it automatically starts at 4th geer. It’s as if the gear shifters are not able to communicate with the engine. It’s stall on me when making a turn and I was almost t-boned June of 2018! Finally a recall on the fuel pump. I go take it in immediately to have the recall fix. Upon doing so the mechanic informed me that my vacuum pump seems to be bigger than the one that standard for my car. He said there’s no recall for my vin number but for other cars during that same year there is. So there was nothing I could do but wait for my vin number to be on the recall list. Then In June 2021 I was backing out of a parking spot and there was a truck in my rear cross traffic that was approaching, my Camry sensed the vehicle with it sonar sensor the alert went off and my braking assistance worked accordingly but the system failed to get the Communication clearly to the engine which in return did not slow down the acceleration of the throttle. So I backed into a truck and my son and myself were in the vehicle. No airbags were dispensed. No injuries but damages to my trunk lid, tail light, brake light and number were damaged. My car now has airbag malfunction and the steering assistance is working correctly.
The contact owns a 2018 Toyota Camry. The contact stated while driving 60 mph, the check brake pump warning light was illuminated and the brake pedal became difficult to depress. The contact stated he had to pump the brake pedal to slow the vehicle and maneuver to the side of the vehicle. The contact stated after parking safely he used the parking brake to keep the vehicle from rolling. The vehicle was not drivable. The contact towed the vehicle to the local dealer and was made aware of NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 200,000.
Is been four months now. I am paying a car to a finance company and I am not driving the car. is sitting at the dealer. I called them and they tell me they don't have a solution yet.
The contact owns a 2018 Toyota Camry. The contact received notification of NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated the vehicle was currently not drivable. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Toyota Camry. The contact received notification of NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Recall has no remedy yet. Car is unsafe,have loss power braking while driving.
The contact owns a 2018 Toyota Camry. The contact received notification of NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I just brought this car on June 1 2021 then 2 month engine light came out after that October 1 2021 stop running it doesn’t run no more it start but don’t run at all
I got a recall notice earlier in January 2022. On January 16, 2022 as I am driving to work a message appeared on my dash saying Low Braking power Stop in a safe place see owners manual. I haven't driven my car since and I keep contacting the local dealership since it happened and they keep telling me the remedy suppose to be in February and still nothing. It is now March and still no remedy for this. I am getting a little frustrated because I am not able to drive my car. My husband and I are sharing a vehicle but it is sometimes difficult. Please please let me know when a remedy will be available. I am hoping really soon. I am paying monthly for a car that I can't even drive for a couple of months now. The notice in the attachment picture came on the dash on January 15 while she was driving to work. Consumer haven’t driven her car since.
The contact owns a 2018 Toyota Camry. The contact stated while driving 60 MPH, the brake pedal was difficult to depress. The contact stated that the brake and parking warning lights were illuminated. Additionally, a yellow triangle was displayed with a warning of "Potential of Low Brakes - Get to A Safe Stop”. The contact was able to safely return to his residence and had the vehicle towed to a dealer. The dealer informed the contact that the vehicle had experienced the failure listed in NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic) however, the part was not yet available for the recall repair. The vehicle was not repaired due to the part not being available. The manufacturer had not been informed of the failure. The failure mileage was approximately 117,000. VIN tool confirms parts not available.
Braking assist Non-power assisted brake will remain functional Safety Risk a sudden loss of power braking assist while driving could increase the Risk of a crash backup camera Rc unavailable the braking provides power brake assist when the driver depresses the brake pedal Specific components in a part of this system can could lead to sudden loss of power.
Pre- collision warning popped out of no where, my car will also brake out of no where after no one is in front of me
Abrupt activation of brakes: new vehicle to present. When first backing out of garage or parking spot, at a slow-creeping speed, without use of throttle pedal, attempting to control backward motion with light brake pedal the vehicle's brakes will abruptly active fully halting rearward motion. Further rearward motion requires driver to completely remove foot from brake pedal but any attempt to control rearward speed by feathering brake pedal often causes a repeat of the abrupt brake activation. This cycle repeats the full length of the vehicle within the garage and the length of the driveway to the street , additionally 5 to 6 times the vehicle length. The problem manifests after a lengthy parking, in both forward and reverse directions. There is often an accompanying discernible mechanical actuator sound coming from the engine compartment that I associate as a Trigger to expect the abrupt braking. The obstacle warning may alarm in the garage but acknowledging it with OK does not effect the abrupt braking cycle which continues the length of the driveway, clear of any obstructions. To be clear, this problem occurs at very slow speeds, about 2 miles per hour. I have been told by the dealership mechanic that the brakes are designed to operate as conventional hydraulic brakes below 5 mph; this of course doesn't explain the actuator noise emanating from under the hood. Once the vehicle has been on the road, the brake's performance improves with only a slight tendency to grab when c
I was driving on a freeway at 67 mph and the car in front of me suddenly brake so when i try to push the brake its hard and the car didnt slow down,i try to pump it but its hard and i couldnt push it.it happens away from home so we try to find a closest hotel to spend for the night.i was not even go to work the next day..
The contact owns a 2018 Toyota Camry. The contact received notification of NHTSA Campaign Number: 21V890000 (Service brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and manufacturer were made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Since I brought this car at dealer shop June 1 2021 and I’m about a month went to repair vacuum pump which paid to the mechanic after that check engine light came out little by little start to have more problem until October 1st 2021 stop working doesn’t run no more couldn’t do nothing at all it does start but doesn’t run when the car is Lyft up the wheel kinda runs little bit but putting on D and wheel goes reverse and putting on R the wheel doesn’t run nothing at all. Spoke with dealer shop manger all he say don’t call me here no more hung up. I tow car to toyota dealer all they say is seven grand to have transmission fix which its not transmission at all the scanner says transmission pass please help me now my car is been repo and because I didn’t pay payment for what because car is not working and running I don’t have money or job without car my life is done I need this car back asap please
All of the warning notifications keep going off. I have been to the dealership 3 times paid for a battery replacement and battery terminal replacement. I was quoted a ridiculous rate for a engine wiring harness replacement, I had to get that replaced by a certified technician but the car is still doing the same thing. I am starting to feel like I was sold a lemon.
We have owned this vehicle since new. Fuel leaks out of the fuel cap when the car is parked overnight. It doesn't matter if the Fuel tank is full or not. When I push the fuel door release button in the car I can hear fuel flowing back to the tank. The leak does not always happen. But it has been happening for at least 2 years. I discussed this with the Toyota dealer and they said it would be $140.00 an hour to look at it. I feel that the fuel pipe and fuel cap are both emission items and should be covered. I also feel this is a possible fire hazard if it starts to leak worse. I have noticed several other people posting this identical problem on line, so I am not imagining things. Its easy for you or Toyota to say take it too your dealer. The way things are going today with shortages of parts and lack of personnel I am nervous about multiple dealer visits before the problems as found
My brakes don’t work. Brake pedal is all the way pushed in and brakes don’t respond. There is not breaking fluid leak or lack of fluid. This is major hazard as I can’t drive my vehicle
Brake booster failed 1 yr ago. At that time, I was told my car does not qualify for the recall because of the VIN batch. So repairs were made out of pocket. Now, I have a letter from Toyota stating I can get reimbursed for the parts and labor. Great! But when I follow the instructions from the letter to navigate the website, the final instruction states to click on "Submit Reimbursement Request". It does NOT exist. I called and spoke with Toyota, They were unaware of this issue. I'm not sure where to go from here. The repair was over $1600 and I had to hunt down the part myself. Due to the recall demand, local dealers did not have the part. A nightmare. I
Break booster vacuum pump needs to be replaced per the diagnostic at the Toyota dealership. My car would not completely start when I was trying to turn it on. The break pad became stiff, unable to press down and a warning message stated “low breaking power”, therefore the car would not turn on and it became not drivable. If this were to happen while I was driving on the road, not only would it put myself in a lot of danger but others as well due to not being able to break. Even though it is not a part of the 2018 Camry recall batch, it is the exact same issue, therefore it is definitely a manufacturing issue.
Hi there, So I have an open recall for my car and the Toyota Service Center is not helping me to fix this issue, I went there two times for the recall and every time they said we don’t have the part yet, we don’t know when it gonna come, and every time they said we gonna call you when we got the part, which they never do, it’s been a month and I am facing issues while driving, brakes are not good, my car is not catching pickup, it looks like it gonna stop soon. So please help me to fix this recall. It’s been more than 2 weeks when I last visited to the Toyota Service Center. Thank you and have a wonderful day!
1st Occurance: Approaching stop sign getting off freeway and brake pedal was hard to depress and brakes slow to work, pulled emergency brake to stop vehicle just in time. No warning lights, no squeaking brakes or grinding noises. We had a long drive approximately 4-5 hours freeway with 1 hour stop before reaching our destination where this occurred. 2nd occurance: Next day in city traffic driving 35-40mph. Noticed brakes getting less effective with each use eventually having to use emergency brake as main brake. Still no lights or noises from vehicle. Pulled over and called Carmax where I financed and had MaxCare to make an appt for brakes to be fixed and diagnosed. Appt was made for a week or so out and in the meantime, driving home to park the vehicle… 3rd and last occurrence:(same day) while approaching a traffic light, the brake pedal was depressed but failed to stop the vehicle. No brake warning light.No dashboard warning lights on at all. The brake pedal was depressed to the floorboard to stop the vehicle and vehicle did not stop. Pumped the brake pedal a few times and still nothing. Vehicle ended up getting deemed totaled by insurance. Also note: the airbags did not deploy. The accident was a head-on collision with a rock wall going 40-45mph. Seatbelts fastened. Passenger was dazed from hitting head during accident and bleeding. Right leg received a 7 in cut which is now a knurly 3-4 inch scar. I was left carless and basically homeless with no where to stay in an unkno
The contact owns a 2018 Toyota Camry. The contact stated that while driving approximately 20-25 MPH and approaching the red traffic light, the brake pedal was depressed but failed to respond. The contact quickly engaged the parking brake and completed the stop. The warning message "Low Braking Power - Stop in A Safe Place - See Owner’s Manual" and the brake warning light illuminated. The contact veered to the side of the road and checked the brake fluid as stated in the Owner’s Manual. The vehicle was towed to the dealer who informed the contact that her VIN was included in the NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic) however, the part for the recall repair was not yet available. The contact then received a recall notification. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and provided contact with a rental vehicle. The vehicle was not diagnosed or repaired. The failure mileage was approximately 84,729. VIN tool confirms parts are not available.
Trunk lid slams open when release button pressed.
Vehicle was involved in a rear-end collision. Vehicle did not brake before impact manually neither did the brake assist activate. There were no signs of braking assist malfunctioning. Vehicle caught fire upon impact and not available for inspection. Vehicle given to insurance company and settled. Injury to driver of vehicle in question. Driver of vehicle hit and went to ER by ambulance. There is a report filed of accident.
The contact owns a 2018 Toyota Camry. The contact received notification of NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Toyota Camry. The contact received a notification for NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall; however, the contact was informed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available. Consumer stated called the "Brand Engagement Center" again yesterday (02-28-22). Consumer was told that there was still no remedy available!
The contact owns a 2018 Toyota Camry. The contact did not receive notification of NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic) however, the vehicle experienced the failure listed in the recall. The contact stated that while driving in stop-and-go traffic, the braking system malfunctioned, and the brake pedal became very firm almost causing the vehicle to crash into the rear of another vehicle. During the incident, the message "low brake power" was displayed. The vehicle was eventually towed to the local dealer who informed that the failure was due to the recall however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was 94,000.
The contact owns a 2018 Toyota Camry. The contact received notification of NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not yet made aware of the issue. The contact indicated that while depressing the brake pedal there was a screeching sound coming from the brakes. The cause of the failure was not yet determined. VIN tool confirms parts not available. The approximate failure mileage was 58,000.
The contact owns a 2018 Toyota Camry. The contact received notification of NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while his wife was driving approximately 10 - 15 MPH, the "Low braking power; Stop in a safe place" warning message was displayed. The dealer was made aware of the failure but confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 62,000. VIN tool confirms parts not available.
The contact owns a 2018 Toyota Camry. The contact received notification of NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact indicated that while depressing the brake pedal, the vehicle would not immediately slow down or stop. The cause of the failure was not determined. The local dealer and manufacturer were made aware of the failure. No assistance was offered. VIN tool confirms parts not available. The failure mileage was 29,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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