DRIVER SIDE WINDOW DID NOT ROLL SMOOTHLY. SQUEAKED BUT WAS ONLY FIXED AFTER TAKING THE CAR A DEALER A THIRD TIME. SPUTTERING/RATTLING SOUND SEEMS TO BE COMING FROM THE ENGINE WHEN THE CAR IS IDLE OR UPON COLD START. SOUND GETS PROGRESSIVELY LOUDER. DEALER CLAIMS THAT NO SOUNDS WERE HEARD. CAR ALSO HESITATES WHEN RESPONDING TO ACCELERATION. IN RESEARCHING FOR ANSWERS, I FOUND THAT THE DRIVER'S SIDE AIRBAG HAS A RECALL. I WAS IN DISBELIEF WHEN I FOUND THAT NO EFFORTS WERE MADE IN CONTACTING ME ABOUT AN AIRBAG RECALL! I FEEL UTTERLY DISAPPOINTED. I'D COME FROM A "HONDA" FAMILY AND DECIDED TO GIVE TOYOTA A TRY. I HAVE LEARNT MY LESSON NOW THAT BUYING A BRAND NEW TOYOTA MEANS HAVING TO CHECK UP ON RECALLS AND PROBLEMS.*AK
2002 Toyota Camry complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
ROTTEN EGG SMELL SINCE THE CAR WAS PURCHASED. COMPLAINED TO TOYOTA DEALERSHIP AND THE REGIONAL REP WITHOUT A RESOLUTION. THE REP SUGGESTION WAS TO JUST PUT PREMIUM GAS IN IT. CERTAINLY NOT WHAT I EXPECTED FROM TOYOTA BUT I HAVE BEEN PUTTING PREMIUM GAS IN THE CAR AND IT DOES SEEMS TO TAME THE SMELL SOMEWHAT. IN ADDITION WE HAVE HAD PROBLEMS WITH THE FRONT ALIGNMENT AND THE CAR PULLS TO THE LEFT. HAVE PURCHASED A LIFE TIME ALIGNMENT WARRANTY BUT IT STILL SEEMS TO GO OUT OF ALIGNMENT QUICKLY. ALSO HAVE A CONSTANT WIND PROBLEM WITH THE DRIVER SIDE FRONT DOOR. BEEN REPAIRED ONCE, GOING INTO THE SHOP AGAIN TO REPAIR. ALSO THE ORIGINAL TIRES HAD TO BE REPLACED AT 24,000 MILES. I WOULDN'T CONSIDER A TOYOTA IN FUTURE CAR PURCHASES.*AK
ON TWO SEPARATE OCCASIONS BRAKES FAILED. ON 12/1/2003, WHILE DRIVING UPHILL, BRAKES MALFUNCTIONED, AND CONSUMER'S VEHICLE BUMPED THE REAR OF ANOTHER VEHICLE. ON 1/27/2004, WHILE DRIVING DOWN HILL, BRAKES FAILED. VEHICLE WENT ONTO A SMALL INCLINE AND SLOWED DOWN, AND BRAKES STARTED TO OPERATE AGAIN. DEALER COULD NOT DUPLICATE OR DETERMINE THE CAUSE OF THE PROBLEM. *AK *MR
VEHICLE HAS A VERY LOW BRAKE PEDAL, WHEN APPLIED IT STOPPED BELOW THE LEVEL OF THE ACCELERATOR PEDAL. *LA THE DEALER INFORMED THE CONSUMER THE BRAKES WERE NORMAL. THE DRUMS WERE CLEANED. HOWEVER THAT DID NOT REMEDY THE PROBLEM. THE CONSUMER ALSO HAS A SECOND 2002 TOYOTA CAMRY VIN# [XXX] WITH THE SAME BRAKE ISSUE. *JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
VEHICLE SHIMMIES AND VIBRATES FROM FRONT END AT ALL SPEEDS. PARTICULARLY BAD BETWEEN 40-50MPH. AT HIGH SPEEDS, NOT AS NOTICEABLE, BUT LOUD WUMP-WUMP-WUMP NOISE EMANATES FROM FRONT END. BRAKES PULSATE WHEN DECELERATING, PARTICULARLY NOTICEABLE AT SPEEDS FROM 50-40MPH. THIS HAS BEEN PROBLEM SINCE CAR WAS NEW. DEALER HAS RESPONDED WITH BALANCING TIRES SEVERAL TIMES, THEN REPLACING. UNFORTUNATELY, PROBLEM STILL EXISTS AND NO RESOLUTION PENDING. ALSO, CAR HAS HAD A TENDENCY TO PULL TO THE LEFT AT SPEED.*AK
WHILE DRIVING 20 MPH CONSUMER'S VEHICLE WAS REAR ENDED AND PUSHED INTO ANOTHER VEHICLE. UPON IMPACT, DUAL AIRBAGS DID NOT DEPLOY, AND SEAT BELTS FAILED TO RESTRAIN THE OCCUPANT. AS A RESULT, THE DRIVER SUSTAINED UPPER CHEST INJURIES. *AK DURING THE TIME OF INCIDENT, CONSUMER WAS TRYING TO STOP WHEN VEHICLE WAS REAR ENDED. THIS LED TO CONSUMER'S VEHICLE HITTING ANOTHER VEHICLE PARKED ON THE SHOULDER. *LA
2002 TOYOTA CAMRY SE V6, WHEN YOU APPLY THE BRAKES THEY WILL NOT STOP THE CAR IN THE SAME AMOUNT OF DISTANCE EACH TIME. EVERY TIME WHEN THE BRAKES ARE HAVING PROBLEMS, IT TAKES TWICE ARE FAR TO STOP THE CAR AS NORMAL. MY WIFE AND I JUST SIGNED UP TO TAKE AN EMERGENCY VEHICLE OPERATIONS CLASS SO THAT WHEN THE BRAKES FAIL AGAIN, WE WILL BE MORE PREPARED TO TAKE EVASIVE ACTION TO AVOID A WRECK WITH OUR 2 CHILDREN IN THE CAR. THE CAR HAS BEEN LEFT AT THE DEALERSHIP 10 TIMES JUST FOR THE BRAKES . THE BRAKES HAVE FAILED WITH THE DEALER 2 TIMES, BUT THEY ARE CELLULOSE AS TO THE ORIGIN OF THE PROBLEM . THE DEALERSHIP IS AFFRAID TO DRIVE THE CAR MORE THAN A FEW MILES AT A TIME, BECAUSE THEY SAID THEY "DO NOT WANT TO WRECK THE CAR". THAT IS MY POINT EXACTLY!!!! I CALLED SOUTHEAST TOYOTA, CASE #200308050397, SHE SAID IF THE DEALER CAN NOT DUPLICATE THE PROBLEM EACH TIME, THAT THERE IS NOT A PROBLEM. SE TOYOTA TOLD THE DEALER TO " QUIT LOOKING AT THE CAR FOR BRAKE PROBLEMS". THAT WAS A STATEMENT THE SERVICE MGR WOULD NOT GIVE TO ME IN WRITING!! IT IS NOW FAILING MORE OFTEN . I AM AFRAID FOR MY WIFE AND KIDS TO BE IN THE CAR AT ALL . I WILL BE FILING FOR ARBITRAION VERY SOON. AFTER THIS I WILL NEVER DRIVE ANOTHER TOYOTA. THE CUSTOMER SERVICE FROM TOYOTA, ON A PROBLEM AS MAJOR AS BRAKES , LACKS ANY CONCERN AT ALL. I HOPE TOYOTA FINDS THE PROBLEM BEFORE ANYONE ELSE GETS HURT!!!!!!!!!!JW . *AK
1. LOUD CREAKING AND RATTLES: AFTER MANY ATTEMPTS AT REPAIRS, THE PROBLEM FINALLY TURNED OUT TO BE A MANUFACTURING DEFECT. THEY LEFT PLASTIC ASSEMBLY GUIDES IN PLACE, WHICH THEY HAD TO REMOVE BY REMOVING THE WINDOW AGAIN (THIS WAS A SUPER SECRET SERVICE BULLETIN THAT WAS DIVULGED ONLY WHEN THE CUSTOMER ENGINEER FOR NEW ENGLAND SHOWED UP). BUT HE DEALERSHIP MANAGED TO CHIP THE PAINT IN THE PROCESS, REQUIRING THE ROOF TO BE REPAINTED. ONCE THE CREAK WAS GONE, THE INTERIOR RATTLES WERE UNBEARABLE FROM ALL THE QUALITY WORK COMPLETED. 2. TRANSMISSION ISSUE: I'VE BEEN ASSURED BY THE SERVICE MANAGER AT ME DEALERSHIP THAT IT IS NORMAL THE TRANSMISSION TAKE AT LEAST A MILE SHIFT OUT OF SECOND GEAR WHEN BELOW 30F AND TO A LESSER DEGREE DURING WARM WEATHER. THE CAR WON'T SHIFT INTO THIRD OR OVERDRIVEN UNTIL AFTER LEAST 1-2 MINUTE OF DRIVING, NO MATTER WHAT SPEED. 3. TRANSMISSION ISSUE: WHEN LIFTING OFF THE THROTTLE FROM 60 TO 55MPH ON A DOWNHILL, THERE'S A "HITCH" OR BUCKING WHERE THE TRANSMISSION ABRUPTLY CATCHES, THEN RELEASES. ALMOST LIKE IT DOWN SHIFTING, BUT IT STOPS HALF WAY. THIS HAS BEEN AN ANNOYING PROBLEM SINCE DAY ONE. THE BUCKING PROBLEM IS ANNOYING AND PROBLEMATIC. IT WAS SOLVED BY RESET THE COMPUTER AND SHOWED UP AGAIN AT 42,000 MILES. THEY ARE BLAMING IT ON THE ADAPTIVE MICRO-PROCESSOR AND MY DRIVING STYLE. (WARRANTY) 4. DOOR RATTLES: DRIVER'S SIDE AND PASSENGER SIDE DOORS RATTLE/TICK WHEN GOING OVER BUMPS. I ASKED THE SERVICE MANAGER THAT WAS LET GO ABOUT THE RATTLE, AND
AT 1,500 MILES THE CHECK ENGINE LIGHT WENT ON. I BROUGHT THE CAR TO THE DEALER ON NOVEMBER 8, 2002 AND WAS TOLD THAT NOTHING WAS WRONG WITH THE CAR AND THEY RESET THE COMPUTER. THE CAR WAS FINE UNTIL I ARRIVED AT HOME AND THE CHECK ENGINE LIGHT WAS ON AGAIN. I BROUGHT THE CAR TO THE DEALER ON NOVEMBER 11TH AND THEY SAID THEY DIDN'T KNOW WHAT WAS WRONG WITH THE CAR. THEY WERE GOING TO REMOVE THE TRANSMISSION BUT NEEDED A PART. IT IS NOW NOVEMBER 25TH AND THE PART STILL HASN'T ARRIVED AND THE CAR HASN'T BEEN REPAIRED.
I EXPERIENCED A TREMENDOUS FRUSTRATION -- WHILE DRIVING IN DOWNTOWN WASHINGTON, DC, MY CAR LOST ITS POWER STEERING. WHEN I OPENED THE HOOD, I SAW THAT THE RESERVOIR FOR POWER STEERING FLUID WAS INDEED FULL. NOT WANTING TO BE STRANDED 40 MILES FROM HOME, I DROVE TO THE DEALER FROM WHICH I PURCHASED THE VEHICLE. I WAS ADVISED THAT IT COULD BE SEVERAL DAYS BEFORE MY CAR WAS EVALUATED AND/OR REPAIRED. ABOUT 2 DAYS AFTER PURCHASING THE VEHICLE, I RETURNED IT FOR 2 COMPLAINTS: (1) THE DRIVER SEAT JARS FORWARD AND BACK UPON STOPPING AND ACCELERATING, APPROXIMATELY 80-90% OF THE TIME; (2) STOPPING/SLOWING THE VEHICLE AT SPEEDS GREATER THAN 40MPH (SUCH AS WHEN SLOWING FOR AN EXIT) CAUSES THE VEHICLE TO SHAKE AND PULL TO ONE SIDE. I WAS ADVISED, BY THE SERVICES MANAGER THAT THE SEAT MOVING "HAPPENS IN THIS KIND OF CAR", AND THAT THE ALIGNMENT OF THE CAR WAS "OK" AND THAT "PULLING AND SHAKING HAPPENS IN THIS KIND OF CAR". AND, I'VE TOLERATED IT. NOW, I'M WONDERING IF THE SHUT DOWN OF THE STEERING ALSO 'HAPPENS IN THIS KIND OF CAR'. IF SO, I DON'T WANT "THIS KIND OF CAR" AND PERHAPS MY NEEDS WOULD BEST BE SERVED BY SOME OTHER 'KIND OF CAR'
CONSUMER COMPLAINED THAT THE BRAKE PEDAL WAS DESIGNED TOO BIG. ON SEVERAL OCCASIONS CONSUMER ATTEMPTED TO MOVE FOOT FROM THE GAS TO THE BRAKE PEDAL WHEN THEIR SHOE SOLE GOT CAUGHT UNDER THE BRAKE PEDAL. THIS CAUSED THE CONSUMER TO APPLY THE GAS PEDAL INADVERTENTLY. *AK *MR
EVER SINCE I BROUGHT MY 2002 TOYOTA CAMRY XLE HOME IT VEERED TO THE LEFT. ON EVERY TRIP BACK TO THE DEALER I MENTIONED IT AND EACH TIME I RECEIVED A DIFFERENT REASON FOR THE PROBLEM. AFTER TWO YEARS IT IS NOW TOTALLY UNSAFE TO DRIVE. I DID AND PAID FOR ALL THE SOLUTIONS THE DEALER MADE AND THEY DON'T KNOW WHAT THEY ARE DOING. FROM WRONG TIRE PRESSURE TO ONE NEW AND OLD TIRE TO TWO NEW TIRES TO A WHEEL ALIGNMENT TO THE FACT THAT I PROBABLY DRIVE OVER BUMPS AND HOLES, THEY HAVE GIVEN MORE EXCUSES THAN ANSWERS. I AM AFRAID I WILL GET INTO A CRASH. THE STEERING WHEEL LITERALLY TURNS LEFT ON ITS OWN AND YOUR CAR SWERVES INTO THE LEFT LANE. *AK
WHILE VEHICLE WAS PARKED IN THE DRIVEWAY WITH THE ENGINE OFF VEHICLE ROLLED BACK INTO TRAFFIC. DEALER STATED THIS WAS NORMAL FOR A VEHICLE ON A SLIGHT INCLINE. *AK
DEALERSHIP INDICATED SUN VISOR COULD NOT BE USED, AND CURTAIN AIRBAGS WOULD NOT ACTIVATE. CONSUMER FELT IT WAS A DESIGN FLAW. *AK
CAR TURNS OFF WHILE DRIVING. THE KEY IS WHERE THE DRIVER'S KNEE APPROXIMATES THE DASH. IF THERE ARE ANY KEYS ON A RING, THE MOVEMENT OF THE KNEE HITTING THESE OTHER KEYS TURNS OFF THE IGNITION.
FROM THE FIRST DAY I BOUGHT THE CAR IT PULLS TO THE LEFT AND AFTER 6 MONTHS OF COMPLAINING I FILED FOR THE LEMON LAW. NOW A YEAR AND A HALF LATER IT STILL ISN'T RESOLVED.
THE WINDSHIELD WAS VERY HARD TO KEEP CLEAN. THERE WAS A FILM THAT WOULD NOT DISSOLVE. IT WAS CONSTANTLY DIRTY. THE OWNER HAD TRIED MANY CLEANING SOLUTIONS, HOWEVER THERE WAS NO IMPROVEMENT. PROVIDE FURTHER DETAILS....... *JB
THE TIRE SHOWED SIGNS OF EXCESSIVE WEAR ON THE INSIDE AND OUTSIDE OF THEM. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP AND HAD THE TIRES ROTATED, BALANCE AND ALIGNED. CONTINENTAL TOURING CONTACT AS LSIZE# P205/65R15 DOT# ACUR3K42702. *JB *SCC
WHILE DRIVING FRONT DRIVER'S SIDE TIRE TREAD SEPARATED. *AK
BRAKES(ABS) ARE MUSHY AND PEDAL TRAVELS SO FAR DOWN I FEEL IT TAKES A LONGER TIME TO STOP THE CAR. I TOOK IT BACK TO THE DEALER SHORTLY AFTER PURCHASE BUT WAS TOLD THIS WAS NORMAL WITH THE 2002'S CAMRY. THEY ADJUSTED THE BRAKES BUT IT MADE NO DIFFERENCE. I TOOK OTHER 2002 CAMRY'S OUT FOR A TEST DRIVE ONLY TO FIND THERE BRAKES THE SAME. I HAVE DRIVEN SEVERAL TOYATO'S OVER THE YEARS AND NEVER HAD BRAKES LIKE THE 2002 CAMRY. I CAN'T AFFORD TO SELL THE CAR AO WOULD LIKE THE PROBLEM SOLVED AS I FEEL THIS WILL PROBALY CAUSE AN ACCIDENT IN THE FUTURE. THANKS MR. WAGNER. *AK
HI! THIS IS REGARDING MY CAMRY 2002. TIRES STARTED BALDING UNEVENLY, NOTICED AT 4000 MILES SECONDARY TO FAULTY ALIGNMENT. TIRES FRONT TWO ONLY REPLACED BY TOYOTA ON LODGING A COMPLAINT. TIRES WERE AGAIN BALDING AFTER ANOTHER 4000 MILES OR SO. FAULTY ALIGNMENT. TOYOTA AND DEALER REFUSE TO ACKNOWLEDGE MY CONCERNS AND HAVE GOT ALIGNMENT CHECKED ON A MONTHLY BASIS TIMES 3 AND HAS BEEN FAULTY ON EACH OCCASION. TIRES WENT COMPLETELY WORN OUT, BALD WITH THE METAL WIRES COMING OUT.(HAVE ALL 4 TIRES AS EVIDENCE). I HAD TO PURCHASE FOUR NEW TIRES AND GET THE ALIGNMENT FIXED ON EACH OCCASION WITHIN THE FIRST ONE YEAR OF PURCHASING MY NEW CAMRY. I HAVE SPENT MORE THAN $1000 ON TIRES AND ALIGNMENT AND TOYOTA REFUSES TO HELP ME OUT IN CORRECTING THE FAULTY ALIGNMENT AND ALL THE TROUBLE I HAVE BEEN THROUGH WITH A NEW CAR!!! *LA
CAR PULLED TO THE LEFT FROM THE DAY IT WAS PURCHASED. DEALERSHIP TRIED ON 3 SEPARATE OCCASIONS TO FIX THE PROBLEM WITH NO LUCK. THEY BLAMED THE ROADS. TIRES WERE ALSO USELESS UNDER SNOWY CONDITIONS, PROVIDING MINIMAL TRACTION. *LA
THE 2002 TOYOTA CAMRY ACHIEVED ONLY A TWO STAR NHTSA SIDE IMPACT RATING FOR THE FRONT DOORS (FIVE FOR THE REAR). A TOYOTA REPRESENTATIVE AT THE 2002 INTERNATIONAL CAR SHOW IN SAN FRANCISCO SAID THIS WAS DUE TO A STRUCTURAL DESIGN FLAW WHICH WAS BEING CORRECTED ASAP FOR THE 2003 MODELS. THE FIX RESULTED IN A THREE STAR RATING. WILL THE CORRECTION BE RETROFITTED ON THE OLDER MODELS OR WILL PASSENGER SAFETY CONTINUE TO BE COMPROMISED BECAUSE OF THIS FLAW? *LA
CONSUMER COMPLAINED ABOUT A STEERING COLUMN PROBLEM. ALSO, VEHICLE HAD A TOUGH TIME ENGAGING INTO GEAR. DEALERSHIP SAID THAT THEY COULD NOT DUPLICATE CUSTOMER'S CONCERN.*AK
WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION AND THE FRONT AIR BAG DID NOT DEPLOY. *AK *SCC *JB
THE VEHICLE WAS TAKEN IN FOR ROUTINE INSPECTION AND THE MECHANIC NOTICED ALL 4 TIRES WERE WEARING ON THE INSIDE AND OUTSIDE, SOME PIECES OF PLY WERE STICKING THROUGH. *AK ALL FOUR TIRES WERE ROTATED TWICE AND THE AIR PRESSURE WAS GOOD. CONTINENTAL REP. STATED "TOO BAD NOT THEIR PROBLEM CUSTOMER ABUSE OR MECHANICAL PROBLEM." *PH *JB
2002 TOYOTA CAMRY NOTICEABLE PULLING TO THE LEFT AFTER REGULAR TIRE ROTATION, ALIGNMENT. PREMATURE WEAR OF TIRES TO THE POINT OF REPLACEMENT AT 21,XXX MILES.FTER RESEARCHING ON TOYOTA MESSAGE BOARDS, THIS APPEARS TO BE A COMMON AND POTENTIALLY SERIOUS ISSUE THAT NEEDS TO BE ADDRESSED BY TOYOTA.*AK
VEHICLE WAS INVOLVED IN AN ACCIDENT AND THE AIR BAGS DID NOT DEPLOY. *MR *SCC *JB *NLM
I OWN A 2002 TOYOTA CAMRY WITH BRIDGESTONE TIRES WHICH WERE ON THE CAR WHEN WE PURCHASED IT IN FALL OF 2002. WE HAVE TAKEN THE CAR INTO DEALERSHIP, HIGH COUNTRY TOYOTA IN SCOTTSBORO, AL, 3 TIMES AND PHONED OUR SALES REPRESENTATIVE APPROXIMATELY 6 TIMES FOR 3 PROBLEMS. #1 - RATTLING - WHICH WE WERE TOLD ON THE FIRST VISIT TO DEALER IT WAS THE CATALYTIC CONVERTER HEAT SHIELD COVER AND THEY HAD FIXED IT BY BENDING IT OUT. IT'S RATTLING AGAIN, NOW. #2 - SMELL OF SULFER/ROTTEN EGGS - WHICH WE WERE TOLD THEY COULD NOT RECREATE THE PROBLEM, SO THEY HAVE NO IDEA WHAT IT COULD BE. IT STILL SMELLS! #3 - MY HUSBAND TOOK THE CAR TO WAL-MART TO HAVE THE OIL CHANGED AND THE TIRES BALANCED AND ROTATED BECAUSE WE NOTICED ALOT OF WEAR ON THE OUTSIDE OF THE TIRES AND THE STEERING WHEEL WAS VIBRATING WHEN DRIVING. MY HUSBAND WAS PAGED BACK TO THE AUTOMOTIVE SECTION BY AN EMPLOYEE TO SEE THE TIRES HIMSELF BEFORE THEY TOOK THEM ALL OFF THE CAR AND TO WARN MY HUSBAND ABOUT DRIVING ON THE TIRES IF WE DIDN'T REPLACE THEM IMMEDIATELY. MY HUSBAND SAID THE INSIDE OF THE TIRES WERE SHOWING THE WIRES FROM SEVERE WEARING. MY HUSBAND TOOK THE CAR TO THE DEALER WHERE WE PURCHASED IT TO HAVE THEM INSPECT THE FRONT END FOR DAMAGE THAT COULD CAUSE THE TIRES TO WEAR IN SUCH A WAY SO QUICKLY. OUR VEHICLE IS 1 YR. OLD WITH 30,000 MILES ON IT. HE WAS TOLD IT WAS OK, BUT THE TIRES ON THE CAR AT TIME OF PURCHASE WEREN'T MEANT TO LAST VERY LONG, ANYWAY. HE TOOK THE CAR TO A LOCAL - TRUSTED - TIRE COMPANY AND HAD THE
2002 TOYOTA CAMRY DOOR HANDLE BREAK PREVENTING DOOR FROM BEING OPENED FROM THE INSIDE. YOU HAVE TO ROLL THE WINDOWS DOWN IN ORDER TO GET THE DOOR OPEN. *LA
I TOOK DELIVERY OF A 2002 CAMRY XLE ON 3/12/03. FROM THE DRIVE HOME TO THIS DATE THE CAR HAS HAD A SIGNIFICANT PULL TOWARD THE LEFT WHEN DRIVING. THIS PULL IS SUCH THAT EVEN RELATIVELY MINOR CHANGES IN ROAD SURFACE RESULT IN A WORSENED PULL THAT REQUIRES CONSTANT CORRECTION BY STEERING TOWARD THE RIGHT. APPROXIMATELY EIGHT (8)ATTEMPTS TO HAVE THE PROBLEM REPAIRED OR CORRECTED THROUGH THE TOYOTA DEALERSHIPS HAVE PROVEN FUTILE. I HAVE MADE REPEATED CALLS TO THE TOYOTA CUSTOMER SERVICE CENTER IN TORRENCE,CALIFORNIA. EFFORTS TO REPAIR THIS PROBLEM HAVE INCLUDED:NEW TIRE AND WHEEL ROTATIONS(5-6 TIMES), ALIGNMENTS(5-6 TIMES), AND CAMBER BOLTS REPLACED(TWICE). AFTER THE LAST CAMBER BOLT REPLACEMENT THERE WAS IMPROVEMENT FOR A SHORT PERIOD OF TIME BUT THE STEERING PROBLEM QUICKLY RETURNED. I TOOK THE CAR TO ANOTHER LOCAL TOYOTA DEALERSHIP IN AN EFFORT TO TRY AND RESOLVE THE STEERING PROBLEM. THE FOUR WHEEL ALIGNMENT REVEALED THAT THE CASTER WAS NOT WITHIN THE FACTORY SPECIFIED RANGE. I WAS TOLD THAT THERE WAS NO ADJUSTMENT FOR THE CASTER AND THERE WAS A WARNING ON THE PRINTED ALIGNMENT SPECIFICATION SHEET STATING,"THIS VALUE IS NOT WITHIN SPECIFICATION. TIRE WEAR,HANDLING AND SAFETY PROBLEMS MAY RESULT". THIS WAS AND STILL IS OF GRAVE CONCERN TO ME. I NOTIFIED TOYOTA CUSTOMER SERVICE OF THE SAFETY CONCERNS AND WAS REFERRED BACK TO THE PURCHASING DEALERSHIP.IN THE COURSE OF THESE REPEATED SERVICE VISITS I WAS GIVEN A 2002 CAMRY LE TO DRIVE AS A LOANER CAR ON TWO OCCASIONS AND ONE OF T
VEHICLE CAME EQUIPPED WITH A PLASTIC WHEEL COVER THAT MELTED AND FELL OFF WHILE DRIVING. THIS WAS CAUSED BY THE HUBS OVERHEATING. DEALERSHIP HAS BEEN NOTIFIED, BUT DIDN'T HAVE A SOLUTION TO CORRECT THE PROBLEM, JUST INFORMED CONSUMER OF THE COST TO REPLACE THE COVERS.*AK
WHILE DRIVING AT 65 MPH REAR DRIVER'S SIDE TIRE BLEW OUT, CAUSING THE DRIVER TO PULL OFF THE ROAD. OWNER HAS CONTACTED THE DEALERSHIP.*AK
FRONT DRIVER AND PASSENGER PLASTIC DOORS KNOB HANDLE BROKE WHILE EXITING THE VEHICLE. DEALER REPLACED BOTH HANDLES, BUT THE PROBLEM RECURRED. *AK
KEY CAN BE REMOVED FROM IGNITION WHEN CAR IS IN DRIVE. IGNITION DEFECT COULD CAUSE THE CAR TO ROLL AND STRIKE ANOTHER CAR OR A PERSON WHEN UNATTENDED. THE IS THE SECOND SERIOUS MANUFACTURER'S DEFECT ON THIS CAR. THIS IS THE SAME NEW CAR THAT HAS INTERMITTENT BRAKE FAILURES OF HYDRAULIC ABS IN UNDER 15,000, CAUSING CAR TO GO THROUGH STOPS THREE TIMES. PLEASE SEE COMPLAINT # 10018667. IMPOSSIBLE TO GET MANUFACTURE TO ASSIST DESPITE SEVERAL ATTEMPTS. BUYER BEWARE. *JB
CAR PULLS TO THE LEFT. *LA
ON FOUR DIFFERENT OCCASIONS, I'VE HAD TROUBLE WITH THE ANTI-LOCK BRAKES. THE FIRST TWO INCIDENTS WERE ON SNOWY AND RAINY ROADWAYS, SO I FIGURED IT WAS THE ROAD CONDITIONS THAT CAUSED THE PROBLEM. THE THIRD TIME I WAS ON IDEAL ROAD CONDITIONS, INCLUDING NO SAND ON THE ROADWAY. I BRAKED AS USUAL BUT THE CAR DID NOT STOP IN THE NORMAL DISTANCE AND CONTINUED TO TRAVEL LONGER THAN THE NORMAL. I TOOK IT TO THE DEALERSHIP AND THEY SAID THERE WAS NOTHING WRONG WITH THE CAR. IT HAPPENED FOR THE FOURTH TIME ON MY REGULAR ROUTE TO WORK. I APPLIED THE BRAKES AS USUAL AND THE BRAKES ENGAGED, BUT DID NOT HOLD. I WAS NEITHER SLIDING NOR SKIDDING, BUT CONTINUED TO TRAVEL ALONG AT ABOUT THE SAME RATE OF SPEED. SINCE I WAS COMING TO A MAJOR ROADWAY, I WAS FORCED TO PUT IT IN PARK TO STOP THE CAR OR I WOULD HAVE EASILY TRAVELED ACROSS TWO LANES OF TRAFFIC. I TOOK IT TO THE DEALERSHIP, AGAIN. THEY INSPECTED IT ALL OVER AND SAID THIS IS NORMAL FOR ABS BRAKES. *LA
WHILE DRIVING IN CRUISE CONTROL AT 60 MPH, CRUISE CONTROL WOULD NOT DISENGAGE. VEHICLE WAS TURNED OFF AND RESTARTED, BUT THE CRUISE CONTROL WOULD STILL BE ENGAGED. VEHICLE WAS TAKEN TO THE DEALER, WHO COULD NOT FIND A PROBLEM. *AK
THE VEHICLE WAS BEING PARKED PARALLEL TO THE CURB. WITH THE DRIVERS FOOT ON THE BRAKE, HE SHIFTED FROM PARK TO DRIVE AND THE VEHICLE ACCELERATED FORWARD, THROUGHOUT THE INTERSECTION, OVER A CURB INCREASING IN SPEED. THE AIR BAG DID NOT DEPLOY. THE DRIVER ATTEMPTED TO BRAKE, BUT THE VEHICLE DID NOT RESPOND. THE VEHICLE WAS TOTALED. *AK *SCC *JB
ON SEPT. 27 THE LEFT REAR TIRE EXPLODED WHILE DRIVING ON THE HIGHWAY AT 60 MPH. I PULLED OVER TO THE SHOULDER AND EXAMINED TIRE. TIRE HAD SUSTAINED MANY RIPS AND TEARS ALONG THE SIDE AND NUMEROUS FIBERS WERE EXPOSED WITHIN THE RIPS AND TEARS. THE TIRE WAS NOT FLATTENED. ALL THE DAMAGE WAS ON THE SIDE OF THE TIRE. THE TIRES ON MY 2002 CAMRY CAME WITH THE PURCHASE OF THE VEHICLE AND HAD ONLY 18,000 MILES. THE BRIDGESTONE/FIRESTONE INSPECTOR UPON EXAMINATION OF THE TIRE DENIED IT WAS DEFECTIVE. *LA
CONSUMER STATED THAT THE VEHICLE WAS INVOLVED A FRONTAL CAR CRASH AT 25 MPH BUT THE AIR BAGS DID NOT DEPLOY. *AK
NOISES FROM AROUND THE FRONT OF THE WINSHIELD,POPPING,RATTLES,RUBBING,AND OTHER SIMILAR NOISES.RUBBING NOISES AROUND DRIVERS DOOR.LIGHT BUT CAN BE HEARD AT THE TIME OF GOING ACROS BUMPS.
I DRIVE A 2002 TOYOTA CAMRY LE PURCHASED AUGUST 2002, AUTOMATIC TRANSMISSION. SOMETIMES WHEN I STEP ON THE BRAKE MY FOOT ALSO PRESSES THE GAS PEDAL AND THE CAR JUMPS FORWARD A FEW FEET BEFORE I REGAIN CONTROL AND STOP IT. THE BRAKE PEDAL AND GAS PEDAL ARE TOO CLOSE TOGETHER AND/OR THEIR HEIGHT FROM THE FLOOR OR RANGE OF MOTION ARE BAD. I HAVE BEEN DRIVING FOR 50 YEARS, HAVEN'T HAD THIS PROBLEM SIGNIFICANTLY BEFORE. MY LAST CAR WAS A '92 FORD TAURUS - HAD NO SIMILAR PROBLEM WITH IT. I AM TALL, HAVE BIG FEET - SIZE 12 OR 13 SHOES. I AM AFRAID I MIGHT ACCIDENTALLY HIT A PEDESTRIAN WHO STEPPED IN FRONT OF MY CAR, OR BUMP INTO ANOTHER CAR WHEN I AM MOVING BACK AND FORTH WHILE PARKING OR TURNING IN TIGHT LOCATIONS. OTHERWISE THE CAR IS GOOD, BUT THIS PROBLEM IS BAD ENOUGH THAT I WOULD BUY ANOTHER CAR NOW IF THE LOSS FROM ONE YEAR'S DEPRECIATION WAS NOT AS HIGH. YOU (NHTSA) MIGHT HAVE STATISTICS THAT WOULD PERMIT YOU TO CHECK THIS OUT, THEN GET TOYOTA TO REDESIGN THE PEDALS. *JB
MY 2002 TOYOTA CAMRY HAS BRAKING SYSTEM THAT DOES NOT OPERATE PROPERLY. FIND EVERY TIME I GO TO STOP BRAKING SYSTEM DOES NOT STOP AND PERFORM PROPERLY. FIND CAR DOES NOT PERFORM PROPERLY IN RAIN AND SNOW AND SKIDS OUT IN THIS TYPE OF WEATHER. NOTE HAVE CONTACTED DEALERSHIP ALONG WITH MANUFACTURER TO NOTIFY THEM OF MY COMPLAINT WITH NO AVAIL. *PH
FAILURE OF AIR BAGS TO ACTIVATE IN TWO SERIOUS FRONT END CRASHES.*MR THE CONSUMER IS IN POSSESSION OF THE AIR BAG SENSOR FROM THE FIRST CRASH. IN ADDITION, HE WOULD LIKE TOYOTA TO BUY BACK THE VEHICLE WITH APPROPRIATE COMPENSATION. VEHICLE WAS IN THE SHOP FOR REPAIRS TOTALING $7030.00. (ATTORNEY WROTE ON BEHALF OF CLIENT: DAVID JANG) *PH *JB
UNRELIABLE THROTTLE RESPONSE FROM STOPPED OR SLIGHTLY ROLLING.. SOMETIMES RESPONDS SMARTLY, MOST OF THE TIME HESITATES AND/OR RESPONDS THEN HESITATES. SOMETIMES LETTING YOU LINGER FOR A SECOND OR TWO PARTIALLY ACROSS TWO LANES(INFREQUENT) BUT YOU NEVER KNOW WHEN THIS THING IS GOING TO DO IT TO YOU!. EVENTS ARE CONTINUOUS. DEALER SAYS NOTHING WRONG. OF COURSE THEY ALSO SAID MY DRIVER POWER SEAT DOES NOT MOVE OR SLIP. FOUND THE SB ON THAT, WILL PROVIDE THEM A COPY NEXT TIME IN FOR SSERVICE.*AK
WE HAVE A BRAND NEW 2002 CAMRY XLE. WHEN THE VEHICLE IS COLD IT "JUMPS" INTO DRIVE WHEN SHIFTING FROM REVERSE. WHEN THE VEHICLE HAS WARMED UP THERE IS USUALLY NO PROBLEM. *AK
THE TRANSMISSION WAS NOT WORKING PROPERLY. THE VEHICLE WOULD SHIFT HARSHLY INTO DRIVE WHEN THE ENGINE WAS COLD BUT WHEN WARMED UP THE VEHICLE DROVE SMOOTHLY. THE STEERING WHEEL HUMMED WHEN TURNED WHILE DRIVING 45 MPH. IT WAS LATER DETERMINED THAT A BUSHING FOR THE STEERING SHAFT NEEDED TO BE LUBRICATED. THE UPPER AND LOWER BELT MOLDING AROUND THE DRIVER'S DOOR CAME OFF. A FAULTY CHARCOAL CANISTER CAUSED THE CHECK ENGINE LIGHT TO ILLUMINATE. *AK *NLM
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING ENGINE CHECK LIGHT APPEARED ON THE DASHBOARD. *AK
CONSUMER STATES THAT WHILE DRIVING VEHICLE PULLS TO THE LEFT. DEALER HAS BEEN CONTACTED. *AK
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Toyota Camry → · Every Camry year → · How the figures are calculated →