Page 4 of 5 · complaints 151–200 of 205

2004 Toyota Avalon complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Latches/Locks/Linkages › Doors › Latch
Filed Mar 4, 201179,982 milesOH

TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR HANDLE FRACTURED WHILE ATTEMPTING TO OPEN DOOR. THE DEALER ADVISED REPLACING THE DOOR HANDLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 79,982.

Exterior Lighting
Filed Feb 20, 201130,000 milesIL

MY 2008 TOYOTA AVALON HAD THE HIGH BEAM LIGHT FAIL AFTER APPROX. 30000 MILES. I TOOK IT TO THE DEALER AND TOLD THEM THE HIGH BEAM DID NOT WORK. I WAS INSULTED WHEN THEY ASKED, "WHAT DO YOU MEAN THEY DON'T WORK"? I TOLD THEM, "THEY DON'T TURN ON". I WAS TOLD THEY BOTH BURNED OUT AND I SAID THERE WAS NO WAY THEY WOULD BOTH BURN OUT AT THE SAME TIME. THEIR INSULTS CONTINUED WITH, "THEIR THE SAME AGE SO THEY CERTAINLY COULD BURN OUT AT THE SAME TIME." I EXPLAINED WHEN I WENT TO TURN THEM ON ONE NIGHT, ALL LIGHTS IN THE CAR WENT OUT AND I HEARD A POP SOUND. I WAS ABLE TO GET THE REGULAR LIGHTS BACK ON BUT THE HIGH BEAMS HAVE NEVER COME ON SINCE. AFTER THEY CHECKED THE CAR I WAS INFORMED, "THEY DIDN'T JUST BURN OUT, THEY BLEW UP". EVEN WITH THEIR STATEMENT THE DEALER WOULD NOT ADMIT TO ANY ELECTRICAL PROBLEMS WITH THE CAR. THEY WERE GOING TO CHARGE ME $250 PER LIGHT. WITH THEIR ATTITUDE, I DIDN'T GET THEM CHANGED. I MADE ANOTHER MISTAKE WITH THIS DEALER WHEN I GOT THE OILED CHANGED SEVERAL MONTHS LATER. TOYOTA NOW PROVIDES A BOGUS SAFETY REPORT. MY REPORT STATED ALL THE LIGHTS WORKED. IT ALSO STATED MY REAR WINDOW WIPER WAS IN EXCELLENT SHAPE AND DIDN'T NEED TO BE REPLACE. IF YOU'VE EVER SEEN AN AVALON, IT DOESN'T HAVE A REAR WINDOW WIPER. I GUESS THE VIRTUAL ONE WORKS JUST FINE. *TR

Steering
Filed Jan 11, 201171,986 milesIN

ON 30 DECEMBER 2010, I TOOK MY 2004 TOYOTA AVALON FOR SERVICE PER A RECALL FOR A STEERING BRACKET REPLACEMENT. I PICKED UP THE CAR ON 03 JANUARY 2011 AND DROVE IT HOME. THE NEXT TIME IT WAS DRIVEN WAS ON JANUARY 10 AND I NOTICED THE STEERING WAS "STICKING" SO I NOTIFIED THE TOYOTA SERVICE DEPARTMENT. WHILE DRIVING TO HAVE THE VEHICLE CHECKED, THE STEERING LOCKED UP AND I NEARLY CRASHED BEFORE MANAGING TO STOP. THE CAR WAS TOWED IN FOR SERVICE AND I WAS TOLD THAT THERE WAS A PROBLEM WITH THE "STEERING RACK". I HAVE SERIOUS CONCERNS THAT REPAIRS TO THE STEERING DUE TO A RECALL WERE PERFORMED AND IMMEDIATELY FOLLOWING THIS PROBLEM OCCURRED. *TR

Steering
Filed Dec 15, 2010NJ

2004 TOYOTA AVALON WITH A RECALL FOR THE STEERING COLUMN UPPER BRACKET. *KB THE CONSUMER STATED SHE EXPERIENCED THE STEERING PROBLEM PRIOR TO THE RECALL. *JB

Vehicle Speed ControlCrash1 injured
Filed Dec 9, 201040,000 milesOR

TL*THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT WAS SHIFTING FROM NEUTRAL TO DRIVE WHEN THE VEHICLE SUDDENLY ACCELERATED TO 50 MPH. THE CONTACT ATTEMPTED TO ENGAGE THE BRAKES BUT THEY DID NOT RESPOND. THE VEHICLE CRASHED INTO THREE VEHICLES BEFORE IT FINALLY STOPPED AND THEN THE ENGINE STALLED. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHERE IT WAS INSPECTED BY A REPRESENTATIVE FROM THE MANUFACTURER WHO STATED THAT NOTHING WAS WRONG. THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 40,000.

Air Bags › Frontal
Filed Dec 6, 201036,000 milesFL

PRIOR REPORTS FOR AIR BAG #10354981. TODAY 12/6/10 THE AIR BAG LIGHT CAME ON AGAIN AFTER SPENDING $1000 IN SEPTEMBER 2010 TO FIX IT. THE LAST TIME IT WAS FIXED SERVICE DEPT TOLD ME THE WIRES WERE FRAYED AND SHOOTING OUT SPARKS. THEY SAID I WAS LUCKY TO GET TO THEM SO QUICKLY BEFORE A FIRE STARTED. *TR

Vehicle Speed ControlCrash1 injured
Filed Nov 15, 201037,000 milesOR

TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT STATED THAT AS SHE SHIFTED INTO DRIVE AND DEPRESSED THE ACCELERATOR PEDAL LIGHTLY, THE VEHICLE RAPIDLY ACCELERATED TO 50 MPH. THE CONTACT ATTEMPTED TO STOP THE ABNORMAL ACCELERATION BY DEPRESSING THE BRAKES BUT TO NO AVAIL. SHE CRASHED INTO THREE CARS AS A RESULT OF THE SUDDEN ACCELERATION AND WAS REPORTED AS INJURED. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS DESTROYED. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED THAT THEY WOULD SEND SOMEONE TO INSPECT THE VEHICLE. THERE WERE ALSO PICTURES AVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 37,000.

Steering
Filed Oct 19, 201061,399 milesNJ

TL*THE CONTACT OWNS A 2004 TOYOTA AVALON. HE RECEIVED A RECALL LETTER REGARDING RECALL 10V345000, STEERING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TO BE REPAIRED AND THE CONTACT STATED THAT THE HEAT WAS WORKING NORMALLY. THE VEHICLE WAS PURCHASED USED IN 2008. THE CONTACT STATED THE HEAT WAS WORKING FINE UNTIL HE TOOK HIS VEHICLE TO THE DEALER; HOWEVER, THE DEALER WAS NOTIFIED AND WOULD NOT RETURN HIS CALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 61,399 AND THE CURRENT MILEAGE WAS 61,429.

Air Bags
Filed Oct 18, 2010500 milesCA

2004 TOYOTA AVALON XLS. SRS LIGHT COMES ON INTERMITTENTLY SINCE PURCHASING VEHICLE, DEALER CANNOT LOCATE PROBLEM. I HAVE BEEN ADVISED THAT THE AIRBAGS WILL NOT FUNCTION IF VEHICLE IS INVOLVED IN AN ACCIDENT WHEN LIGHT IS ON. *TR

Equipment
Filed Oct 7, 201068,771 milesMD

COMPLAINT AGAINST TOYOTA COMMENTS: SIRS, JULY 29, 2010 - TOYOTA MOTOR SALES, INC. ISSUED A RECALL FOR MODEL YEAR 2000-2004 TOYOTA AVALONS. TOYOTA STATED THAT CUSTOMERS WILL BE NOTIFIED "...BEGINNING IN LATE AUGUST 2010 TO BRING THEIR VEHICLES TO THEIR TOYOTA DEALER FOR REPLACEMENT OF THE STEERING COLUMN BRACKET..." AS OF TODAY, OCTOBER 6, 2010, NOTIFICATION HAS NOT BE SENT TO ME. ALTHOUGH I HAVE HAD THE PART REPLACED, THE REPLACEMENT WAS DUE ONLY TO MY DILIGENCE AND NOT TO THE PRUDENCE OF TOYOTA. I FEEL SYMPATHY FOR THOSE DRIVERS WHO MAY HAVE BEEN INVOLVED IN A NEEDLESS ACCIDENT BECAUSE THEY WERE UNAWARE OF THE DANGER THAT COULD OCCUR DUE A FAILURE OF A PART OF THEIR AUTOMOBILE. I RECOMMEND THAT NHTSA INVESTIGATE THIS SITUATION AT TOYOTA. *TR

Steering
Filed Sep 20, 2010TX

I GOT A NOTICE FROM TOYOTA THAT MY 2004 AVALON HAD BEEN RECALLED. I HAVE TRIED TO MAKE AN APPOINTMENT TO HAVE THIS PROBLEM FIXED. THE SERVICE DEPARTMENT OF TOYOTA OF ROCKWALL STATES THEY WILL RETURN MY CALL BUT THEY NEVER DO. THIS IS UNACCEPTABLE. I AM STILL WAITING FOR AN APPOINTMENT TO GET THIS RECALL REPAIRED. *TR

Air Bags
Filed Sep 11, 201035,000 milesFL

AIR BAG LIGHT GOING ON AND OFF FOR 1 1/2 YEARS. TOYOTA FOUND NO PROBLEM. SEVERAL WEEKS AGO AIR BAG LIGHT STAYED ON. TOYOTA SAID WIRES LEADING FROM COMPUTER TO UNDER SEAT CAME APART AND WERE SENDING OUT SPARKS. I PAID TO HAVE THIS FIXED. SEVERAL TOYOTA OWNERS W/ DIFFERENT MODELS HAD TO SAME PROBLEM WITH THE SEAT BAG LIGHT. *TR

Air Bags
Filed Sep 10, 2010PA

LETTER FORWARDED FROM NTSB FROM SENATOR CASEY ON BEHALF OF CONSUMER REGARDING CONCERNS ABOUT THE DASHBOARD AIRBAG LIGHT IN HIS 2004 TOYOTA AVALON XLS *TGW THE CONSUMER STATED OVER THE PAST 2 YEARS THE AIR BAG LIGHT WOULD ILLUMINATE AND THEN GO OUT. THE DEALER WAS UNABLE TO DIAGNOSE A PROBLEM. THE DEALER INFORMED THE CONSUMER THAT EVERY TIME THE AIR BAG LIGHT ILLUMINATED, THAT MEANT THE AIR BAG WERE INOPERATIVE. *JB

Steering
Filed Jul 29, 201020,000 milesNY

AT APPROXIMATELY 20,000 MILES STEERING FELT STIFF. WHEN TURNING, STEERING WHEEL DID NOT RETURN TO POSITION PROPERLY. STEERING WHEEL FEEDBACK DID NOT PROVIDE A SMOOTH MOTION WHEN MAKING TURNS. STEERING EFFORT WAS INTERMITTENT. THIS CONDITION WAS DANGEROUS BECAUSE SINCE STEERING SHOULD BE A SMOOTH PRECISE MANEUVER, ANY UNEXPECTED STEERING RESPONSE IS POTENTIALLY DANGEROUS. BECAUSE THE CAR HAD LOW MILEAGE BUT WAS OUT OF WARRANTY, TOYOTA, CORP. PAID FOR PARTS AND I PAID FOR LABOR. TOYOTA DEALER FOUND STEERING SHAFT JOINT BINDING AND REPLACED PART. PROBLEM RETURNED AT APPROXIMATELY 35,000 MILES. THIS TIME DEALER REPLACED STEERING MAIN SHAFT ASSY. TILT R&R. AND SHAFT SUB-ASSEMBLY. *TR

Structure › Body › Door2 injured
Filed Apr 17, 201069,000 milesVA

MY 2004 AVALON XLS HAS ISSUES WITH BOTH FRONT INNER DOOR HANDLES CHROME PEELING AND LEAVING RAZOR SHARP EDGES AND LEAVING LACERATIONS TO HANDS WHEN PULLING TO OPEN DOORS AT TIMES. THE REAR INNER DOOR PULL HANDLES ARE BEGINNING TO BUBBLE AND WILL BEGIN TO PEEL AS WELL. I PAID A VISIT TO MY LOCAL TOYOTA DEALER AND THEY STATED THERE WAS NOT A RECALL OR ASSISTANCE FOR THIS ISSUE. THIS IS A BIG PROBLEM IN MY EYES AND DO NOT THINK I SHOULD BE RESPONSIBLE FOR THE COST OF REPAIRS. PLEASE HELP ME IN MY NEXT STEP. *TR

Steering
Filed Apr 9, 201020,000 milesNY

TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT STATED WHILE DRIVING AT APPROXIMATE SPEEDS OF 30 MPH, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING TWICE AND THE DEALER REPLACED THE LOWER STEERING SHAFT ON EACH OCCASION. THE REPAIRS DID NOT CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 35,000.

Vehicle Speed ControlCrash2 injured
Filed Mar 15, 201053,082 milesNV

1. I WAS AT NELLIS AIR FORCE BASE PERFORMING A CEREMONY. AFTER THE CEREMONY I ENTERED THE VEHICLE WITH WIFE TO GO TO THE BASE SHOPPING AREA. THE VEHICLE WAS PARKED IN A PARKING SPACE WITH A CONCRETE TIRE STOP, AND WALL IN FRONT. ENTERED THE VEHICLE TO BACK OUT. IT CAME OUT QUICKER THAN NORMAL OFF AXIS AND THE REAR BUMPER IMPACTED THE CONCRETE PROTECTOR TO A POLE WITH VERY LITTLE DAMAGE. I PUT THE VEHICLE IN NEUTRAL AND FELT NO OUT OF THE ORDINARY INDICATIONS. 2. I PUT IT INTO DRIVE WITH MY FOOT ON THE BRAKE TO PULL FORWARD THEN BACK OUT. THE CAR ACCELERATED AT FULL POWER SUFFICIENT ENOUGH TO KICK OUT THE CONCRETE TIRE STOP BEHIND THE VEHICLE, AND TOTAL THE FRONT END OF THE 2003 TOYOTA AVALON X LS TO THE TUNE OF 17684 DOLLARS.. I PURCHASED THE VEHICLE IN DECEMBER OF 2008 AND HAD NO PRIOR PROBLEMS, AND NOT BEING A RECALLED AVALON NO WARNING. I WENT THROUGH THE NHTSA DATABASE FOR AVALON FROM 2000--2010 AND FOUND I HAD THE EXACT SAME PROBLEM OTHERS REPORTED. 3. TOYOTA DEALERSHIP WAS CONTACTED AT THE TIME OF THE ACCIDENT. WHEN I CALLED CORPORATE LATER IN THE MONTH THEY DID NOT EVEN HAVE THE VEHICLE IN MY NAME. I ASKED FOR AN INSPECTOR AND THEY SENT ONE HIS NAME EMAIL ETC IS ON FILE. WHEN I CALLED TOYOTA CORPORATE AGAIN THEY SAID I WOULD GET A LETTER FROM THEIR CLAIMS DEPARTMENT. ABOUT THE FINDINGS.IN 2-4 WEEKS. THEY DID NOT OFFER TO PICK UP THE RENTAL OR TO PROVIDE ANY ASSISTANCE.. NOTE: I PUT IN SPEED CONTROL AND AIR BAGS FOR I HAD TO PUT IN SOMETHING TO MAKE THE MENU WORK. IT AC

Vehicle Speed Control
Filed Mar 10, 201075,000 milesMA

TL*THE CONTACT OWNS A 2004 TOYOTA AVALON. WHILE THE VEHICLE WAS TRAVELING 40 MPH THE CONTACT ATTEMPTED TO ENGAGE THE BRAKES AND THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE CONTACT ATTEMPTED TO SLOW DOWN THE VEHICLE BUT THE BRAKES WOULD NOT ENGAGE. IN ORDER TO STOP THE VEHICLE THE CONTACT HAD TO SHIFT INTO NEUTRAL GEAR AND APPLY THE EMERGENCY BRAKE; HOWEVER, WHEN THE VEHICLE CAME TO A STOP THE ENGINE WAS STILL SURGING. THE FAILURE MILEAGE WAS 75000 AND THE CURRENT MILEAGE WAS 77000.

Steering
Filed Mar 9, 2010IL

2004 TOYOTA AVALON XLS- WHILE DRIVING ON THE EXPRESSWAY ONE DAY LAST WEEK, THE STEERING WHEEL BECAME VERY HARD TO TURN. TOOK THE CAR IMMEDIATELY TO THE TOYOTA DEALER THE SAME DAY. WAS TOLD THERE WASN'T ANYTHING WRONG WITH THE CAR. THE NEXT DAY THE SAME PROBLEM, TOOK THE CAR BACK TO DEALER AND ASKED FOR SOMEONE TO TEST DRIVE THE CAR WITH ME. THE MECHANIC COULD NOT TURN THE STEERING WHEEL WITHOUT STRONG FORCE. MY CAR HAS BEEN IN THE SHOP FOR 6 DAYS. *TR

Vehicle Speed ControlCrash
Filed Mar 7, 201060,000 milesCA

MY 2004 TOYOTA AVALON SUDDENLY ACCELERATED WHILE BACKING OUT OF OUR GARAGE. IT SPED BACKWARDS ONLY STOPPING WHEN IT SLAMMED INTO OUR FRONT DECK. OVER $5000 DAMAGE, BUT NO INJURIES. *TR

Service Brakes, ElectricCrash1 injured
Filed Mar 3, 201045,400 milesCA

WHILE BACKING SLOWLY, THE RIGHT FOOT WAS MOVED FROM ACCELERATOR TO FOOT BRAKE PEDAL. AS PRESSURE WAS APPLIED TO THE FOOT BRAKE, THE CAR ACCELERATED IN REVERSE, CONTINUED TURNING, SMASHED ALONG SIDE OF ANOTHER VEHICLE AND TURNED A HALF CIRCLE. DRIVER'S LEFT FOOT PRESSED THE EMERGENCY BRAKE CAUSING CAR TO STOP. TOTAL ELAPSED TIME NO MORE THAN TWO SECONDS. *TR

Air Bags
Filed Feb 21, 201043,952 milesFL

2004 TOYOTA AVALON, SRS LIGHT COMES ON WHILE DRIVING, TOYOTA CAN NOT GET A FIX BECAUSE THEY STATE THAT THE LIGHT HAS TO BE ON WHEN I BRING IT IN. I HAVE BEEN ABLE TO DO IT ONLY ONCE AND THEN IT WENT OFF BEFORE THEY COULD GET A DIAGNOSTIC READING. THE LIGHT WILL COME ON STEADY THEN FLICKER RANDOMLY. I WAS TOLD BY A TOYOTA REPRESENTATIVE AT THE DEALERSHIP THAT IF A ACCIDENT WERE TO OCCUR WHILE THE LIGHT IS ON THAT THE AIR BAGS WOULD NOT DEPLOY. THEY ALSO STATED THAT THE COMPUTER IS NOT HOLDING THE ERROR CODE WHICH WOULD ASSIST IN FINDING THE PROBLEM. I HAVE TAKEN PHOTOS OF THE LIGHT ON WHILE DRIVING AND THIS WAS AT 43952 MILES. TO DATE THE CAR IS JUST ABOVE 90K MILES AND THE SRS LIGHT IS STILL RANDOMLY COMING ON. I HAVE TRIED MANY A TIMES TO GET TO A TOYOTA DEALERSHIP WHILE THE LIGHT IS ON BUT IT EITHER GOES OUT WHILE IN TRANSIT OR GOES OUT PRIOR TO DEALERSHIP HOOKING UP DIAGNOSTIC EQUIPMENT. I FEEL THAT THIS IS A MAJOR PROBLEM TO SAFETY OF MY FAMILY SINCE THE AIRBAGS WILL NOT DEPLOY IF THE SRS LIGHT IS ON. TOYOTA SHOULD LOOK FURTHER INTO THESE TYPES OF ISSUES SINCE IT IS IN MY ESTIMATION A MAJOR SAFETY ISSUE. I HAVE PHOTOS IF NEEDED. *TR

Vehicle Speed ControlCrash2 injured
Filed Feb 18, 2010PA

MY 2004 TOYOTA EXPERIENCED A SUDDEN ACCELERATION ON A SLIGHT UPGRADE WHICH CAUSED THE CAR TO GO INTO A RAPID UNCONTROLLABLE SPIN. THIS RESULTED IN A HEAD ON COLLISION WITH A PICK UP TRUCK. MY WIFE SUFFERED INJURIES TO HER HEAD WHEN THE REAR VIEW MIRROR FLEW OFF THE WINDOW AND STRUCK HER IN THE HEAD. THIS RESULTED IN MEMORY LOSS AND SHE NOW SUFFERS FROM RECURRING HEADACHES. THE CAR WAS A TOTAL LOSS. *TR

Vehicle Speed ControlCrash
Filed Feb 17, 201067,000 milesMD

TL*THE CONTACT OWNS A 2004 TOYOTA AVALON. WHILE THE CONTACT WAS ATTEMPTING TO PULL OUT OF A PARKING SPACE AT A LOW SPEED THE VEHICLE HAD SUDDENLY ACCELERATED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO A NEARBY VEHICLE. NO ONE WAS INJURED DURING THE CRASH. A POLICE REPORT WAS NOT FILED FOR THE INCIDENT. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 67,000. UPDATED 3/30/2010 AFTER BACKING OUT OF A PARKING SPACE, THE CONSUMER SHIFTED THE VEHICLE INTO DRIVE AND IT ACCELERATED. UPDATED 06/04/10

Air Bags › FrontalCrash1 injured
Filed Feb 16, 201050,000 milesTX

AS A SCHOOL BUS APPROACHED, I MOVED OVER SLIGHTLY TO THE RIGHT TO GIVE IT MORE ROOM. UNEXPECTEDLY, THE CAR ACCELERATED AND I HIT A TREE ON THE RIGHT SIDE OF THE ROAD. IT DID NOT OCCUR TO ME AT THE TIME OF THE ACCIDENT THAT THE 2004 AVALON XLS HAD SPED UP. THAT HAD OCCURRED TWICE BEFORE WHILE DRIVING. I SUFFERED A SLIGHT CHIP IN MY LEFT ANKLE BONE. *TR

Air Bags › FrontalCrash2 killed
Filed Feb 16, 2010OH

ON JULY 14, 2007 MY PARENTS WERE INVOLVED IN A SINGLE-CAR CRASH IN THE RESIDENTIAL AREA OF NEW BLOOMFIELD, MO. MY 84-YEAR-OLD FATHER WAS DRIVING A 2004 TOYOTA AVALON, SUDDENLY LEFT THE RIGHT SIDE OF THE ROADWAY, FLIPPED THE VEHICLE, AND LANDED UPSIDE DOWN, BACK ON THE PAVEMENT. MY 79-YEAR-OLD MOTHER WAS KILLED INSTANTLY FROM HEAD TRAUMA, AND MY FATHER PASSED AWAY FROM INJURIES SUSTAINED IN THE ACCIDENT 7 WEEKS LATER. THE AUTHORITIES COULD NOT DETERMINE THE CAUSE OF THE ACCIDENT, AND MY FATHER COULD NOT REMEMBER ANY DETAILS, AS HE HAD EXTRAORDINARY INTERNAL TRAUMA AND WAS IN ICU FOR MOST OF HIS REMAINING 7 WEEKS. I HAVE PETITIONED THE AUTO INSURER, ALLSTATE SEVERAL TIMES, BUT THEY HAVE NOT RESPONDED TO MY E-MAILS, AND ALTHOUGH IT IS LIKELY THIS VEHICLE HAS BEEN DESTROYED, BASED ON ALL THE MEDIA ABOUT SUDDEN ACCELERATION OF TOYOTA VEHICLES, THIS COULD CERTAINLY HAVE BEEN A CONTRIBUTING FACTOR TO, IF NOT THE CAUSE OF, THIS HORRIFIC ACCIDENT. WE HAVE BEEN VEXED BY THE WHOLE INCIDENT, AND IT NEVER OCCURRED TO ME TO REQUEST HAVING THE AVALON INSPECTED (HIGHLY RATED VEHICLE AND ALL...), UNTIL ALL THE RECENT MEDIA OF OTHER DEATHS INVOLVING TOYOTA VEHICLES. UPDATED 03/10/10 *BF *TR UPDATED IVOQ 08/03/10 UPDATED 9/21/2011*CW

Vehicle Speed Control › Accelerator Pedal
Filed Jan 31, 201061,000 milesSC

ACCELERATOR STUCK TWO DIFFERENT TIMES ON MY 2004 TOYOTA AVALON. *TR

Fuel System, GasolineCrash
Filed Jan 9, 20105 milesCA

BACKING OUT OF THE CARPORT IN MY 2004 TOYOTA AVALON. VEHICLE ACCELERATED VIOLENTLY, BACKING UP APPROX. 50 AND STOPPING WHEN IT HIT THE FRONT DECK OF OUR HOUSE. *TR

Air Bags
Filed Aug 19, 200920,000 milesAL

PROBLEMS WITH AIRBAG LIGHT BEING ON INTERMITTENTLY SINCE ABOUT 2005. JUST READ COMPLAINT ABOUT AIRBAG LIGHT IN THIS POSITION FAILING TO DEPLOY IN 2004 AVALON(SAME AS MINE) IN AN ACCIDENT WITH INJURIES. HAVE TAKEN MINE IN TO DEALER BUT LIGHT ALWAYS GOES OFF BEFORE THEY LOOK AT IT. I'M VERY SCARED NOW THAT I SEE THAT JUST THIS YEAR A 2004 WAS INVOLVED IN ACCIDENT WITH PROBLEM WITH AIRBAG LIGHT STAYING ON AND AIRBAGS DID NOT DEPLOY ALTHOUGH VEHICLE TOTALED. THERE SHOULD BE A RECALL. *TR

Air Bags › FrontalCrash1 injured
Filed Jul 24, 200960,000 milesTX

I HAD AN AUTO ACCIDENT AND RAN INTO A TREE. CAR TOTALED HOWEVER, THE AIR BAGS DID NOT DEPLOY. CAR WAS A 2004 TOYOTA AVALON XLS, 4 DOOR MODEL. *TR

Air Bags
Filed Sep 23, 200818,923 milesFL

THE AIRBAG LIGHT COMES ON AT RANDOM TIMES. IT STAYS ON FROM A FEW SECONDS TO 15 MINUTES. LAST WEEK I WAS DRIVING A DISTANCE OF 60 MILES AND MY WIFE COUNTED 19 TIMES THAT THE LIGHT CAME ON. REPEATED CONTACT WITH THE LOCAL DEALER AND TOYOTA HAVE REVEALED THAT IF THE LIGHT IS ON AT IMPACT THE AIRBAGS WILL NOT DEPLOY. TOYOTA NEVER SEES THE LIGHT ON AND WILL DO NOTHING TO TRY TO REPAIR THE PROBLEM. THEY SAY IT WOULD BE TOO EXPENSIVE. I HAVE A 7 YEAR 70K WARRANTY. I HAVE PROVIDED SERIAL PICTURES OF THE LIGHT BEING ON. TOYOTA WILL NOT ACCEPT THIS AS"WE MUST SEE IT", LIKE I AM A LIAR. *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Abs Warning Light
Filed Sep 14, 200830,000 milesAL

2004 AVALON XLS - ABS DASH LIGHT HAS BEEN STAYING ON CONTINUOUSLY FOR OVER TWO YEARS ONCE ENGINE IS STARTED. I TOOK IT TO DEALER ONCE ABOUT THREE YEARS AGO AND DEALER SAID IT WAS BECAUSE A BOOK WAS UNDER THE BACK OF THE DRIVER'S SEAT. THE LIGHT WAS NOT CONTINUOUSLY STAYING ON WHEN THE DEALER TOLD ME THIS. THE PROBLEM CONTINUES. *TR

Vehicle Speed Control
Filed Aug 28, 2008TX

THREE TIMES DURING THE PAST YEAR, MY 2004 TOYOTA AVALON XLS, ACELERATED WHILE DRIVING ALONG THE ROAD. BRAKE WAS APPLIED AND THE VEHICLE CONTINUE TO WORK WITHOUT INCIDENT. WHY HAS THIS HAPPENED? IS IT A DEFECT??? *TR

Steering
Filed Aug 21, 200823,000 milesWI

STEERING BECAME VERY STIFF. *TR

Tires › Valve
Filed Aug 5, 200832,700 milesIN

TL*THE CONTACT OWNS A 2004 TOYOTA AVALON. THE VEHICLE HAS SCHRADER (NA) TIRE VALVES, MODEL TR-414. WHEN THE CONTACT PULLED INTO THE GAS STATION, HE WAS INFORMED THAT HE HAD A FLAT TIRE. HE DISCOVERED THAT THE FRONT DRIVER'S SIDE TIRE AND REAR PASSENGER SIDE TIRE WERE FLAT. THE VALVE STEMS WERE FOUND TO BE DEFECTIVE AND ONE OF THE TIRES AND VALVE STEMS WERE REPLACED. THE PART NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 32,672 AND CURRENT MILEAGE WAS 32,800. UPDATED 09/23/08. *LJ THE CONSUMER STATED THE VALVE STEM HAD TO BE REPLACED TWICE, DUE TO THE TIRES LOOSING A SIGNIFICANT AMOUNT OF AIR. UPDATED 09/24/08. *JB

Steering
Filed May 25, 200841,539 milesPA

MY 2004 TOYOTA AVALON XLS HAD A PROBLEM. I WAS TRYING TO GO TO MY OFFICE IN THE MORNING AND THE STEERING WHEEL WAS VERY TIGHT & HARD TO TURN. THERE WAS NO ACCIDENT OR ROAD POTHOLES INVOLVED IN THIS CASE. WHEN I TOOK THE CAR TO THE TOYOTA DEALERSHIP IN ERIE, PENNSYLVANIA, THE TOYOTA MANAGER TOLD ME THAT THE INTERMEDIATE STEERING SHAFT IS BOUND UP/TWISTED. IT IS VERY SHOCKING TO ME THAT SUCH A REPUTABLE TOYOTA CAR HAD THIS LIFE-THREATENING PROBLEM. IF I WAS ON THE HIGHWAY, I WOULD NOT HAVE BEEN ABLE TO TURN MY VEHICLE AND WOULD HAVE WENT OFF THE ROAD. *TR

Fuel System, Gasoline
Filed Feb 29, 2008VA

2004 TOYOTA AVLON/XL SEDAN WE TOOK THE VEHICLE TO DEALER,TOYOTA-SCION OF STAFFORD,VA FOR 30,000 MILE CHECK AND ENGINE LIGHT 06/20/07 , ON 07/06/07 ENGINE LIGHT BACK $95.00, AND ON 07/2507 ENGINE LIGHT ONCE AGAIN AND THEY FOUND THE PROBLEM A SPLIT LINE ON TOP OF THE FUEL TANK $325.00. APPARENTLY BAD MATERIAL WHICH FROM FACTORY NOT EXPECTED FROM AN AVLON BARELY 3 YEARS OLD. *TR

Steering
Filed Nov 16, 200732,000 milesNY

TL*THE CONTACT OWNS A 2004 TOYOTA AVALON. WHILE DRIVING 14 MPH, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE DEALER STATED THAT THE STEERING SHAFT FAILED DUE TO CORROSION AND THEY REPLACED THE STEERING SHAFT. THERE WERE NO FURTHER OCCURRENCES. THE FAILURE MILEAGE WAS 32,000 AND CURRENT MILEAGE WAS 32,289. UPDATED 01/03/08. *LJ THE CONSUMER STATED THE PART HAD NO GREASE FITTING. UPDATED 12/12/07.

Fuel System, Gasoline › Fuel Injection System › Injectors
Filed Oct 13, 20077,800 milesNY

MY MOTHER'S 2004 TOYOTA AVALON, MILES 7,800 MILES NEEDED 2 FUEL TO AIR OXY/SENSORS WITHIN THE LAST 30 DAYS. COST IS APPROX. $200.00 EACH,TOYOTA STATES THEY WILL NOT COVER THE PARTS. *TR

Steering › Hydraulic Power Assist System
Filed Apr 2, 200736,080 milesMI

TL*- THE CONTACT OWNS A 2004 TOYOTA AVALON WITH A CURRENT ODOMETER READING OF 36,080 MILES, WHEN THE POWER STEERING FAILED. THE CONTACT WAS DRIVING AT T 25 MPH UNDER NORMAL DRY WEATHER CONDITIONS. THE CONTACT WAS ABLE TO CONTINUE DRIVING , BUT THE STEERING WAS VERY STIFF AND HARD TO CONTROL. THE CONTACT STATED THAT THE POWER STEERING CAME AND WENT. THE FLUID HAD BEEN CHECKED, AND WAS AT THE CORRECT LEVELS. *AK

Air BagsCrash
Filed Nov 25, 2006NV

ON 9/28/2006 AT APPROXIMATELY 5:20 PM, MY WIFE & I WERE TRAVELING SOUTH ON THE BULLHEAD PARKWAY, BULLHEAD CITY, AZ, WHEN WE WERE STRUCK FRONT LEFT FENDER, PUSHING OUR VEHICLE INTO A STOPPED VEHICLE, TOTALING OUR VEHICLE, A 2003 TOYOTA AVALON. THE OWNER OF THE BODY SHOP TOLD US THAT HE WAS SURPRISED THAT NEITHER THE SIDE OR FRONT AIR BAG DEPLOYED EVEN THOUGH BOTH SENSORS WERE CRUSHED. I ADVISED TOYOTA, NY CITY OF THIS SO THAT THEY COULD INVESTIGATE AND CORRECT THIS PROBLEM. I DO NOT KNOW IF THEY DID OR NOT. *NM

Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed Sep 25, 20069,902 milesMT

SLOW LOSS OF BRAKE FLUID ON 2004 TOYOTA AVALON XLS. DEALER HAD TO REPLACE BRAKE MASTER CYLINDER AND BRAKE BOOSTER. REPAIRS WERE COVERED UNDER WARRANTY, HOWEVER I FEEL THAT THIS WAS A SERIOUS PROBLEM AND ONE THAT SHOULD BE REPORTED AS THERE MAY BE OTHER VEHICLES WITH SIMILAR PROBLEM. *JB

Vehicle Speed Control
Filed Aug 8, 2006ME

NOV., 2003, GOING 25 MPH IN HEAVY TRAFFIC I HIT A POT HOLE AND THE CAR SUDDENLY ACCELERATED. I HAD MY FOOT ON THE BRAKE ALREADY AS THERE WAS A RED LIGHT AHEAD AND HAD TO USE EXTREME FORCE TO STOP THE CAR. I PUT IT IN NEUTRAL AND IT STOPPED RACING. JULY 11, 2006 I WAS TRAVELING AT 75 MPH AND HEARD A NOISE AS IF THE CAR WAS RACING. IT WAS REGISTERING 5500 RPMS. I SLOWED TO 65-70 AND IT WENT DOWN TO 5000 RPMS. I GOT OFF AT THE NEXT EXIT AND WHEN I CAME TO A STOP IT RETURNED TO NORMAL. FOR THE NEXT HOUR I TRAVELED AT 75 WITH THE CAR REGISTERING APPROX 2000 RPMS. JULY 31, TRAVELING APPROX. 25 MPH IN HEAVY TRAFFIC I TRIED TO SLOW TO AVOID HITTING THE CAR IN FRONT OF ME AS IT TURNED RIGHT. IT WAS EXTREMELY DIFFICULT AND I WOULD HAVE HIT IT IF IT HADN'T TURNED. AGAIN I HAD TO USE SIGNIFICANT PRESSURE ON THE BRAKE TO BRING IT TO A STOP. AS IT CAME TO A STOP I NOTICED THAT IT WAS AT 3000 RPMS. WHEN IT WAS COMPLETELY STOPPED IT RETURNED TO A NORMAL 500 OR SO. AUGUST 2, 2006 AS I WAS ABOUT TO ASCEND A HILL, IT SUDDENLY ACCELERATED WITHOUT MY APPLYING MORE GAS, BUT RETURNED TO NORMAL WHEN I STEPPED ON THE GAS. I DIDN'T NOTICE THE RPM READING. TODAY I TRADED THE CAR IN, RATHER THAN RISK INJURY TO MYSELF OR OTHERS BY CONTINUING TO DRIVE IT. THE TOYOTA DEALER WAS PREVIOUSLY UNABLE TO DUPLICATE THE INCIDENTS OR FIND THE SOURCE OF THE PROBLEM. THE DEALER IS GOING TO TRY TO FIND THE PROBLEM. *NM

WheelsCrash
Filed May 24, 200616,520 milesFL

DT*: THE CONTACT STATED A CRACK IN THE RIGHT FRONT WHEEL CAUSED THE TIRE TO LOOSE AIR PRESSURE, RESULTING IN A CRASH. THE VEHICLE WAS DRIVEN OVER THREE LANES AND STRUCK A ROAD SIGN, WENT BACK OVER THE THREE LANES AND DOWN INTO A WATERY DITCH AND UP THE OTHER SIDE AND CAME TO A STOP. SEAT BELTS WERE IN USE AND NO INJURIES WERE SUSTAINED. THE CONTACT HAS NO OTHER RECOLLECTION OF THE INCIDENT AND CAN OFFER NO MORE FACTS. A POLICE REPORT WAS FILED. THE DEALER HAS BEEN ALERTED HOWEVER THE WHEEL HAS NOT BEEN INSPECTED. THE MANUFACTURER STATED THERE WAS NO DESIGN DEFECT. UPDATED 06/12/06. *JB

Vehicle Speed ControlCrash
Filed Apr 5, 20069,000 milesNY

DT*: THE CONTACT STATED WHILE BACKING OUT OF A PARKING SPACE THE VEHICLE ACCELERATED WITHOUT WARNING. AS A RESULT, TWO OTHER VEHICLES WERE DAMAGED. HOWEVER, NO INJURIES WERE SUSTAINED. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP AND THEN TAKEN TO THE DEALER. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS CONTACTED. REPAIRS TO THE REAR END TOTALED $7014.00 PLUS SALES TAX

Steering › Hydraulic Power Assist › Pump
Filed Dec 28, 200525,349 milesNY

DT*: THE CONTACT STATED WHILE TRAVELING AT 70 MPH LOST POWER STEERING. THE VEHICLE SUDDENLY BECAME DIFFICULT TO STEER. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO THE SERVICE DEALER FOR INSPECTION. AFTER INSPECTION THE DEALER INFORMED THE CONTACT THAT POWER STEERING PUMP FAILED. REPAIRS HAVE BEEN MADE. *AK UPDATED 1/23/2006 - AT NOT TIME PRIOR TO OR AFTER FAILURE DID THE VEHICLE EXHIBIT ANY EXTERNAL FLUID LOSS. *NM

Vehicle Speed Control
Filed Sep 6, 20056,000 milesMD

WHILE DRIVING AT LOW SPEEDS VEHICLE ACCELERATED UNCONTROLLABLY. CONSUMER APPLIED THE BRAKE PEDAL AND THE VEHICLE CONTINUED TO ACCELERATE. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. HOWEVER, THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK *TT *NM *JB

Vehicle Speed ControlCrash
Filed Jun 19, 20059,317 milesPA

HAVING TRAVELED UP A STEEP ROAD, I PROCEEDED TO TURN INTO AN ACQUAINTANCE'S DRIVEWAY. I BEGAN TO APPLY THE BRAKE AS I CAME TO PARK BEHIND HER VEHICLE. SUDDENLY WITHOUT WARNING, MY 2004 TOYOTA AVALON SURGED AHEAD AND CRASHED INTO HER PARKED VEHICLE CAUSING MY FRONT BUMPER TO GO UNDER THE BACK OF HER 2004 SEBRING CONVERTIBLE LIFTING IT UP OFF THE GROUND. THE AIR BAGS DID NOT DEPLOY. I CALLED MY TOYOTA DEALER AND THEY SUGGESTED I NOT DRIVE IT (I WAS TO GO OUT OF TOWN FOR THE MEMORIAL DAY WEEKEND). SO I HAD IT TOWED TO THE DEALER AS I WANTED THEM TO CHECK THIS ACCERLATION PROBLEM. I HAD $2537.16 DAMAGE TO THE FRONT END OF MY AVALON, THAT INCLUDED DAMAGE TO MY FRONT BUMPER, GRILLE, HEADLAMP, PANEL HOOD, RADIATOR AND FRONT FENDERS. THE SEBRING HAD APPROXIMATELY $650 DAMAGE. IT TOOK 10 DAYS TO REPAIR. THE DEALER SAID THAT HE COULD FIND NOTHING WRONG WITH MY VEHICLE. IT WAS HOOKED UP TO A COMPUTER TO SEE IF ANY SYSTEMS HAD FAILED. HE ALSO COULD NOT DUPLICATE THE PROBLEM. I FEEL CERTAIN THAT THIS ACCIDENT WAS CAUSED BY A POWER SURGE OF SOME KIND. MY AVALON HAS ONLY 9500 MILES ON IT. I BOUGHT IT IN JULY OF 2004 AND IN SEPTEMBER 2004, I EXPERIENCED A SIMILAR POWER SURGE. TRAVELING UP A HILLY ROAD NO MORE THAN 30 MPH, AS I REACHED THE TOP OF THE HILL AS THE ROAD STRAIGHTEN OUT, THE CAR TOOK OFF. IT LASTED ONLY A FEW SECONDS, BUT SCARED ME. HOWEVER, I DID NOT REPORT IT. THE THOUGHT OF ANOTHER POWER SURGE HAS ME VERY HESITANT ABOUT FEELING SAFE IN THIS AUTOMOBILE. I HAVE BEEN DRIVING ACCID

Electrical System › Ignition
Filed Mar 2, 2005MD

TOYOTA AVALON XLS 2004 PROBLEM SEEING THE TRUNK WHEN BACKING UP FOR VISUAL IDEA OF HOW CLOSE TO WHAT BEHIND ME. *BF SIX DAYS AFTER PURCHASING THE VEHICLE, THE KEY WOULD NOT TURN IN THE IGNITION AND ALL THE DASH LIGHTS STAYED LIT. THERE WAS A GRINDING NOISE COMING FROM THE STEERING. *JB

Power TrainCrash
Filed Jan 25, 200587,000 milesMD

WHILE DRIVING ANY SPEED, THE VEHICLE JERKED FORWARD. THIS CAUSED THE CONSUMER TO REAR END ANOTHER VEHICLE. THE CONSUMER MANAGED TO PULL OVER AND SHUT OFF/RESTART THE VEHICLE. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. THE CAUSE WAS NOT DETERMINED. PLEASE PROVIDE MORE INFORMATION.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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