TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN PERFORMED REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 14V147000 (AIR BAGS) HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 168,000. UPDATED 03/24/15*LJ UPDATED 03/31/15*JB
2004 Toyota Avalon complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V147000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURED EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/23/15*LJ UPDATED 01/26/15*JB
TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE SEAT BELTS FAILED TO RETRACT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
MY COMPLAINT HAS TO DO WITH THE AIR BAG RECALL. THE DEALER ON TWO OCCASIONS REPLACED COMPONENTS OF THE AIR BAG SYSTEM BUT HAS BEEN UNABLE TO CORRECT THE PROBLEM. THE SERVICE CONSULTANT CLAIMS TO HAVE CONTACTED TOYOTA TECH PERSONNEL IN CA AND WAS TOLD, BASICALLY, "THERE'S NOTHING ELSE WE CAN DO UNDER THE RECALL." IF THE PROBLEM STILL EXISTS, I.E. THE WARNING LIGHT STILL COMES ON AND, APPARENTLY, THERE IS STILL THE RISK OF A MALFUNCTION, I FAIL TO SEE WHY FURTHER ACTION CANNOT BE TAKEN. FROM WHAT I HAVE READ AND HEARD THE CONSEQUENCES OF AN AIR BAG MALFUNCTION CAN BE FATAL. *TR
I TOOK MY CAR TO HERRIN-GEAR TOYOTA SCION ON WEDNESDAY, NOVEMBER 12, 2014 AT 6100 I-55 NORTH IN JACKSON, MS TO FIX THE RECALL NOTICE FOR THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) ELECTRONIC CONTROL MODULE REPLACED. ON THE DRIVE HOME I NOTICED THE AIRBAG LIGHT COMING ON AND OFF SO I TOOK IT BACK TO THE THEM ON FRIDAY, NOVEMBER 14, 2014. I WAS TOLD BY [XXX] , ADVISOR IN THE SERVICE DEPARTMENT, THAT THE PART THEY HAD PUT ON WEDNESDAY WAS DEFECTIVE AND THEY WOULD HAVE TO ORDER IT AND IT WOULD BE A WEEK OR TWO BEFORE THE PART CAME IN. SO, IN THE MEANTIME, I AM STILL DRIVING MY CAR WITH THE AIRBAG ISSUE STILL NOT REPAIRED AND I DON'T KNOW DEFINITELY WHEN IT WILL BE FIXED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I TOOK MY CAR TO HALEY TOYOTA ON HULL STREET IN RICHMOND VIRGINIA FOR THE AIR BAG RECALL....THEY SO CALL FIXED THE AIR BAG ISSUE AND THEN SAID WHEN THEY PUT THE CAR BACK TOGETHER THE AIRBAG LIGHT STAYS ON AND THEY DON'T KNOW WHERE IT WAS COMING FROM. AFTER SOME RESEARCH THEY SAID THAT IT WAS THE WIRING HARNESS THAT WAS THE PROBLEM. MY AIR BAG LIGHT WAS NEVER ON PRIOR TO ME BRINGING THEM MY CAR. THEY ARE TRYING TO CHARGE ME $1400.00 FOR REPAIRS. THE RECALL WAS FOR THE AIR BAG AND IF THE LIGHT STAYS ON THEN THEY NEED TO FIX IT. I CONTACTED TOYOTA CORPORATE OFFICE AND THEY SAID THE ONLY THING THEY CAN DO IS TO OFFER ME $500.00 TOWARD THE REPAIR BUT I WOULD HAVE TO PAY UP FRONT AND SEND IN THE DOCUMENTATION AND THEN I WOULD ONLY BE REIMBURSED THE $500. I DON'T FEEL LIKE I SHOULD HAVE TO PAY THEM ANYTHING BECAUSE I FEEL LIKE THE MECHANIC DID SOMETHING FOR THE AIR BAG LIGHT TO STAY ON. HE SAID THAT MAYBE SOME WIRES GOT CROSSED OR CONNECTORS GOT MOIST AND TRY TO PUT IT ON ME. I BROUGHT THE CAR FROM THAT DEALERSHIP AND HAVEN'T DONE ANYTHING TO THE CAR SINCE I GOT IT BUT KEEP UP THE MAINTENANCE. THE RECALL IS FOR THE AIR BAG AND IF THE AIR BAG LIGHT CONTINUES TO STAY ON THEY NEED TO FIX IT. THEY HAVE HAD MY CAR FOR TWO WEEKS NOW. I NEED HELP GETTING THIS RESOLVED. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED UNDER A MANUFACTURERS RECALL FOR THE AIR BAGS, BUT THE FAILURE PERSISTED. THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 146,499.
RECEIVED A RECALL NOTICE MID-OCTOBER SAYING I SHOULD CONTACT A TOYOTA DEALER TO SCHEDULE AN APPOINTMENT TO HAVE THE REMEDY PERGFOMED AS SOON AS POSSIBLE. I HAVE CONTACTED 2 DEALERS, BOTH OF WHOM HAVE SAID THEY DON'T HAVE THE NECESSARY PARTS AND WILL CONTACT ME WHEN THEY CAN DO THE REPAIR. THE LAST CALL WAS THE "INCIDENT DATE" THERE WAS NO INDICATION WHEN THE PARTS WOULD BE AVAILABLE. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE DEALER RESET THE CODE, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT THE FRONT DRIVER AND PASSENGER SEATS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V147000 (AIR BAGS); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V147000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALERSHIP ADVISED THAT AIR BAGS NEEDED TO BE INSPECTED BEFORE PERFORMING THE RECALL AND THAT THE PART NEEDED TO BE ORDER. THE DEALER INFORMED THAT THE PART WAS NOT AVAILABLE AND DID NOT HAVE AN EXPECTED DATE FOR WHEN PART WILL BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT DID NOT EXPERIENCE A FAILURE.
TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 12 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE CAUSING IT TO CRASH INTO THE REAR OF SECOND VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED BACK, SHOULDER AND NECK INJURIES, THE FRONT SEAT PASSENGER AND REAR SEAT PASSENGER SUSTAINED UNKNOWN INJURIES WHICH ALL REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V147000 (AIR BAGS). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V147000 (AIR BAG). HOWEVER, THE PART NEEDED WAS NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE ANY ASSISTANCE SINCE THE PARTS WERE STILL NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE HAD NOT EXPERIENCE THE FAILURE.
TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT RECEIVED AN INTERIM RECALL LETTER FOR NHTSA CAMPAIGN NUMBER: 14V147000 (AIR BAGS). THE CONTACT WAS CONCERNED THAT THE MANUFACTURER WAS EXCEEDING A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE CONCERN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THERE WAS A RECALL INITIATED 27 MARCH 2014 FOR THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) ELECTRONIC CONTROL MODULE (ECM). TOYOTA MAILED LETTERS ON 05 MAY 2014 ADVISING OWNERS OF THE RECALL. AS OF TODAY (16 SEP 2014), TOYOTA HAS FAILED TO PROVIDE THE PARTS AND/OR FIX THE SRS ECM. AS OF TODAY, TOYOTA DOES NOT HAVE AN ESTIMATED DATE THAT THE PARTS WILL BE AVAILABLE TO REMEDY THIS RECALL #14V147. SINCE THIS IS A SAFETY ISSUE AND THE AIRBAG COULD DEPLOY UNEXPECTEDLY AT ANY TIME, PLEASE DIRECT TOYOTA TO PROVIDE THE PARTS AND FIX THIS SAFETY ISSUE AS SOON AS POSSIBLE. 6 MONTHS DELAY IS 5 MONTHS TOO LONG FOR DRIVERS TO BE PUT AT RISK BY TOYOTA'S FAILURE TO FIX THE PROBLEM. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V147000 (AIR BAGS). THE CONTACT STATED THAT THERE WAS A FOUR MONTH WAIT BECAUSE THE PART WAS NOT AVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I AM WRITING YOU TO ASK TOYOTA TO FOLLOW THROUGH WITH IMPLEMENTING THIS RECALL REMEDY. AFTER RECEIVING THE INTERIM NOTICE, I HAVE BEEN PATIENTLY WAITING FOR THE "FIX" OR REMEDY. HOWEVER I HAVE BEEN STONEWALLED IN A CALL TO TOYOTA -- TOYOTA CONTINUES TO SAY "NO REMEDY IS CURRENTLY AVAILABLE" AND THAT THEY WILL "NOTIFY YOU WHEN THE REMEDY IS READY." HOW LONG WILL NHTSA ALLOW TOYOTA TO KEEP DELAYING "PREPARING THE REMEDY?" I AM DELAYING DRIVING THIS CAR UNTIL THE "REMEDY" HAS BEEN IMPLEMENTED. I AM ASKING THE NHTSA TO DIRECT TOYOTA TO IMPLEMENT THIS REMEDY IN MY CAR. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V147000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I HAVE BEEN NOTIFIED BY TOYOTA THAT MY 2004 AVALON XLS MAY HAVE A DEFECTIVE AIR BAG. I RECEIVED A NOTIFICATION FROM TOYOTA IN MAY 2014 OF SUCH DEFECT. AS OF SEPTEMBER 9, 2014, I HAVE NOT BEEN NOTIFIED IF A SOLUTION OR WHAT CORRECTIVE ACTION IS BEING TAKEN. TOYOTA HAS HAD SUFFICIENT TIME TO DEVELOP A SOLUTION AND FIX MY AND ALL OTHER VEHICLES THAT HAVE THIS PROBLEM. THERE IS NO URGENCY. THERE IS NO COMMUNICATION. YOU, THE REGULATOR, AND TOYOTA, THE MANUFACTURER, HAVE DONE A LOUSY JOB IN CORRECTING THIS PROBLEM. PLEASE UPDATED ME REGARDING THE STATUS OF THIS RECALL. THANK YOU. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V147000 (AIR BAGS); BUT THE DEALER STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/14/14*CN
I RECEIVED A RECALL NOTIFICATION IN MARCH, 2014 FROM TOYOTA THAT MY AIR BAGS MAY DEPLOY AT ANY TIME. I HAVE MADE MONTHLY CALLS TO THE LOCAL DEALER AND TOYOTA ABOUT WHEN IT CAN BE REPAIRED. SIX MONTHS LATER, THEY STILL DO NOT HAVE AN ANSWER. JUST HOW LONG IS IT BEFORE THERE IS A SOLUTION AND IT IS AVAILABLE? IS MY CAR SUPPOSE TO SIT IN THE DRIVE WAY OR DO I JUST FEEL LUCKY AND DRIVE THE CAR, WHICH INVOLVES INTERSTATE DRIVING AT TIMES? *TR
MY DAUGHTER WAS IN A CAR ACCIDENT IN DEC 2013 INVOLVING OUR 2004 TOYOTA AVALON. WE SUSPECT THE CRUISE CONTROL DID NOT RELEASE AS IT SHOULD HAVE. SHE HAD BEEN USING THE CRUISE CONTROL AND TAPPED THE BRAKE TO RELEASE IT AS SHE EXITED A HIGHWAY SHE THEN STEPPED ON THE BRAKE TO SLOW DOWN AS SHE EXITED THE EASTBOUND HIGHWAY TO MANEUVERE THE EXIT CURVE TO MERGE ONTO A SOUTHBOUND INTERSTATE HIGHWAY. ON THE CURVE SHE NOTICED THE CAR WASN'T SLOWING DOWN AS IT SHOULD, AND WHEN SHE BRAKED HARDER, THE BRAKES LOCKED UP SENDING HER INTO A SWERVE. THE CAR TRACED A PATH SIMILAR TO AN UPSIDE DOWN QUESTION MARK. SHE CROSSED TWO LANES, AND THE REAR OF THE CAR HIT A WALL LANDING HER FACING TRAFFIC RIGHT NEXT TO THE ROADWAY. WHEN THE CAR CAME TO A STOP, BOTH THE GAS PEDAL AND THE BRAKE WERE COMPLETELY DEPRESSED TO THE FLOOR, AND THE ENGINE HAD SHUT OFF. HER FOOT HAD NOT BEEN ON THE GAS PEDAL FOR SOME TIME SINCE SHE WAS USING THE CRUISE CONTROL. THE INSURANCE COMPANY TOTALED OUT THE CAR. THANKFULLY, THERE WERE NO OTHER CARS INVOLVED, BUT MY DAUGHTER WAS PRETTY SHAKEN UP AND HAD TO BE TREATED FOR HEADACHES/NECK SORENESS DUE TO WHIPLASH. WHEN SHE RESTARTED THE CAR (SHE HAD TO TURN THE KEY OFF FIRST, THEN ON), THE PEDALS RETURNED TO NORMAL AND SHE WAS ABLE TO MOVE THE CAR ACROSS TO A SAFER LOCATION ON THE SHOULDER OF THE ROAD TO AWAIT HELP. TOYOTA'S GAS PEDAL RECALL STARTED WITH THE 2005 TOYOTA AVALON, SO WE HAD NO RECOURSE FOR ACTION AND THE CAR IS NOW GONE, SO THERE IS NO EVIDENCE TO INSPECT. WE AR
TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V147000 (AIRBAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
RECEIVED SAFETY RECALL NOTICE BEGINNING OF MAY 2014. AT THE BEGINNING OF AUGUST I CHECKED WITH TOYOTA'S OFFICE IN CALIFORNIA AND SPOKE WITH NICOLE (CUST. SVC. SUPV.) HER OFFICE PHONE NUMBER IS 1-800-331-4331 EXT. 73824. THEY FOUND A "SOLUTION", TO THE PROBLEM IN EARLY MAY 2014. VEHICLES NEED TO BE "FITTED" WITH A NOISE FILTER, BETWEEN "THE AIR BAG CONTROL MODULE AND THE WIRE HARNESS". BUT I WAS TOLD BY NICOLE, "THAT THEY STILL DON'T HAVE THE PART READY FOR INSTALLATION". I EXPRESSED MY CONCERN BECAUSE OF AN ACCIDENT I WAS INVOLVED IN, MAY 28TH 1996. (IT WAS IN A 1991 LINCOLN TOWNCAR, THE FIRST YEAR CARS HAD AIRBAGS) BECAUSE OF MY "PERSONAL INJURIES", I'VE BEEN TOTALLY DISABLED EVER SINCE. THAT WAS OVER 18 YEARS AGO! I EXPRESSED MY CONCERN TO NICOLE "BECAUSE THIS IS A SAFETY ISSUE!" WHAT THE RECALL STATES IS, "THE ELECTRONIC CONTROL MODULE (ECM) FOR THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) IN THESE VEHICLES COULD HAVE BEEN MANUFACTURED WITH INTEGRATED CIRCUITS THAT ARE SUSCEPTIBLE TO INTERNAL SHORT CIRCUITING WHEN EXPOSED TO CERTAIN ELECTRICAL NOISE FROM VARIOUS VEHICLE ELECTRICAL COMPONENTS. IF INTERNAL SHORT CIRCUITING OCCURS, THE FRONT AIRBAG(S) AND/OR SEAT BELT PRETENTIONERS COULD INADVERTENTLY DEPLOY." THEN THE RECALL GOES ON TO DESCRIBE WHAT "COULD HAPPEN", TO OCCUPANTS IN THE VEHICLE.
C/S WARNING LIGHT ON AND OFF INTERMITTENTLY - REPORTED TO TOYOTA CUSTOMER SERVICE DIAGNOSIS SIDE AIRBAG MALFUNCTION RECEIVED SAFETY RECALL JUNE 2014 CUSTOMER SERVICE UNWILLING TO REPLACE DEFECTIVE AIRBAG AFTER SEVERAL CALLS AND DELAYS.
WHEN THE CAR IS MOVING, THE AIRBAG WARNING LIGHT ILLUMINATES AND GLOWS, SOMETIMES FOR A FEW MINUTES AND SOMETIMES FOR AN HOUR. THEN IT GOES OUT. I RECEIVED AN INTERIM NOTICE LETTER FROM TOYOTA OVER 2 MONTHS AGO CITING THIS PROBLEM AND STATING THAT THEY WOULD NOTIFY ME "AGAIN WHEN A REMEDY IS READY". I HAVE NOT RECEIVED ANOTHER NOTICE AND I AM AFRAID THAT A SERIOUS ACCIDENT, INJURY OR FATALITY COULD OCCUR IF THE AIRBAG DEPLOYS WHILE BEING DRIVEN AND NO COLLISION HAS OCCURRED. PLEASE HAVE TOYOTA CONTACT ME WITH THE REMEDY SO I CAN HAVE IT APPLIED AT TOYOTA'S EXPENSE. *JS
TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V147000 (AIR BAG). THE DEALER COULD NOT REPAIR THE VEHICLE BECAUSE THE PART WAS NOT AVAILABLE AND DID NOT HAVE A REMEDY DEVELOPED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
2004 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO VEHICLE GAS PEDAL STICKS. *SMD
TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 14V147000 (AIR BAG, ELECTRICAL). THE CONTACT NOTICED AN INTENSE BURNING ODOR IN THE VEHICLE AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN THE DEALER WHO STATED THAT THE PART FOR THE REPAIR MAY NOT ARRIVE UNTIL TWO MONTHS. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT STATED WHILE STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 14V147000 (AIR BAG) HOWEVER, THE PART WAS CURRENTLY UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG WARNING LAMP ILLUMINATED SPORADICALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THERE WAS A CONNECTION PROBLEM UNDER THE PASSENGER SEAT AND AS A RESULT, THE WIRING HARNESS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 43,000.
I WAS ALONE IN THE CAR AND HAD DRIVEN INTO MY DRIVEWAY (AFTER OPENING THE GARAGE DOOR) TO ENTER THE GARAGE. THE CAR SUDDENLY TOOK OFF AND BEFORE I KNEW, I HAD CRASHED INTO THE SIDE OF THE GARAGE AND WENT THROUGH IT. THE CAR SMASHED INTO GARDENING TOOLS, SNOW SHOVELS, LAWN MOWER, LEAF BLOWER, TRASH CANS, AND FLOWERING POTS. IT CAME TO A STOP PARTLY BY THE COAT CLOSET WALL THAT PROTRUDES INTO THE GARAGE AND PARTLY BY ALL THE STUFF THAT GOT CAUGHT UNDER THE CAR. THE GARAGE DOOR RAILING WAS DAMAGED AND THE DOOR WAS HANGING A FEW INCHES ABOVE MY CAR. I HEARD THINGS FALLING ABOVE ME. I THOUGHT THAT THE ROOF WOULD COLLAPSE. I REALIZED THAT THE CAR WAS STILL REVVING AND I SHUT IT. I SAT FOR A FEW MINUTES AND THEN I OPENED THE DOOR AND RAN OUT INTO THE HOUSE. THE CAR, THE GARAGE, AND GARAGE CONTENTS WERE DAMAGED. THE AIRBAGS DID NOT DEPLOY. I THINK IT WAS CAUSED BY UNINTENDED ACCELERATION. I WAS DRIVING AT ABOUT 5 MPH IN THE DRIVEWAY AND I HAVE BEEN DOING THIS FOR THE LAST 10 YEARS. IT APPEARED THAT THE CAR JUST FLEW AND I HAD NO CONTROL OVER IT. *TR
I WAS DRIVING IN MY LANE AT 40 MPH UNTIL AN AUSTEX TOWING TRUCK WENT INTO MY LANE WITHOUT A SIGNAL AND I WAS RIGHT BESIDE HIM. I HONKED TO NO AVAIL AND HE WAS STILL PROCEEDING INTO MY LANE. I HIT THE BRAKES AS HARD AS I COULD TO AVOID HIM HITTING ME AND I HAD TO SWERVE A LITTLE TO MY LEFT (TO MY LEFT WAS THE CURB AS IT WAS A 2 LANE ROAD) TO AVOID HIM HITTING MY RIGHT SIDE OF THE CAR. AFTER I AVOIDED HIM, HE WAS DRIVING HALF INTO BOTH LANES FOR ABOUT 5 SECONDS THEN HE RETURNED TO HIS LANE. *TR
AIR BAG WARNING LIGHT FLASHES CONTINUOUSLY FROM TIME TO TIME, THEN OPERATES NORMALLY AFTER INSTRUMENT PANEL START UP CHECK. MANY SIMILAR COMMENTS MAY BE FOUND ON INTERNET BY SEARCHING 2004 (AND OTHER MODEL YEARS) TOYOTA AVALON. DEALERS NOR TOYOTA MANUFACTURING APPEAR NOT TO HAVE AN ABSOLUTE/ACCURATE RESOLUTION. SOME TECHNICIANS FEEL THE PROBLEM (AMONG OTHERS) MAY BE RELATED TO A STEERING RECALL REPAIR AS A CABLE WITHIN THE STEERING COLUMN COULD HAVE BEEN DAMAGED IN THE REPAIR PROCESS OR STEERING SYSTEM FAILURE OR AS AN INADVERTENT CABLE WEAR UNDER NORMAL STEERING CONDITIONS. OWNERS ARE BEARING THE COST OF REPAIR AND LOSS OF VEHICLE RESALE VALUE. UNKNOWN IS THE POTENTIAL LACK OF PASSENGER SAFETY IF THE AIR BAG SYSTEM IS INOPERATIVE. ACCIDENT RECORDS INDICATE THAT IN SOME ACCIDENT CASES AIR BAGS HAVE NOT DEPLOYED AND PASSENGER INJURY/DEATH HAS OCCURRED. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WHILE SHE DRIVING AT LOW SPEEDS OF UNDER 10 MPH. THE CONTACT LOST CONTROL OF THE VEHICLE, TRAVELED OVER THE CURB AND CRASHED INTO A MAIL BOX. THE POLICE DEPARTMENT WAS PRESENT HOWEVER, NO INJURIES WERE REPORTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 14,000 AND THE CURRENT MILEAGE WAS 40,600. ..UPDATED 12-26-13 *BF
TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT TURNED THE VEHICLE ON AND WHEN HE SHIFTED INTO DRIVE GEAR, THE ACCELERATOR PEDAL WAS EXTREMELY DIFFICULT TO DEPRESS. THE VEHICLE WAS NOT DRIVEN SINCE THE FAILURE OCCURRED. THE VEHICLE WAS NOT DIAGNOSED NOR WAS IT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
ON 5-27-2013, I EXPERIENCED A TERRIFYING INCIDENT WITH MY TOYOTA AVALON. I STOPPED THE VEHICLE, AND LEFT THE ENGINE RUNNING TO KEEP THE A/C GOING FOR OUR DOG, WHILE I ASSISTED MY WIFE FROM THE BACK SEAT. I PRESSED THE DOOR UNLOCK FEATURE TO OPEN ALL THE DOOR LOCKS. WHEN I EXITED FROM THE DRIVER SIDE I CLOSED THAT DOOR. WHEN MY WIFE EXISTED FROM THE REAR DRIVER SIDE I CLOSED THAT DOOR AND THEN WENT TO THE REAR PASSENGER DOOR TO GET MY DOG. IN THAT SHORT PERIOD OF TIME, ALL OF THE DOORS HAD AUTOMATICALLY LOCKED, TRAPPING MY DOG IN THE CAR. I AM VERY CONCERNED THAT THIS MIGHT HAPPEN WHEN A CHILD IS IN THE VEHICLE. IN MY CASE I WAS FORTUNATE ENOUGH TO HAVE MY SON DRIVE ME TO MY HOME TO GET MY SPARE KEY AND RETURN TO OPEN THE VEHICLE. THE RESPONSE FROM TOYOTA TO THIS COMPLAINT WAS TO TAKE THE VEHICLE TO A DEALER, BUT THEY OFFERED NO EXPLANATION OR REASON FOR THIS EVENT. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH INTO A PARKING SPACE AND DEPRESSED THE ACCELERATOR PEDAL HOWEVER, THE VEHICLE ERRONEOUSLY SURGED FORWARD AND CRASHED INTO A PARKED VEHICLE. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE FRONT END OF THE VEHICLE WAS REPAIRED. THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE UNINTENDED ACCELERATION RECURRED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE. THE VIN WAS NOT AVAILABLE.
2004 TOYOTA AVALON. CONSUMER REQUESTS REIMBURSEMENT FOR POWER STEERING AND WHEEL HUB REPAIRS. *SMD THE CONSUMER STATED SHE EXPERIENCED STEERING FAILURE, TWO YEARS PRIOR TO THE RECALL. THE CONSUMER WENT TO A LOCAL MECHANIC, BECAUSE THE TOYOTA DEALERSHIP WAS TOO FAR TO DRIVE TO FOR THE REPAIR. UPON SUBMITTING ALL THE REQUIRED PROOF, TOYOTA REFUSED REIMBURSEMENT STATING THE REPAIR SHE PAID FOR WAS NOT THE REASON FOR THE RECALL. THEREFORE, THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR THE CORRECT REPAIR, WHICH SHE FELT HAD ALREADY BEEN DONE. LAST FALL, THE CONSUMER STARTED TO HEAR A WHIRRING NOISE WHILE DRIVING ON THE HIGHWAY. THE DEALER WAS UNABLE TO DIAGNOSE THE PROBLEM THEN, THE NOISE BECAME LOUDER AND AGAIN, SHE WENT BACK TO THE DEALER. AT THAT TIME, THE NOISE WAS DIAGNOSED AS A WHEEL HUB THAT NEEDED TO BE REPLACE AT A COST OF $ 750 PER WHEEL PLUS TAX TOTALING OVER $3,000. THE LEAD MECHANIC DIAGNOSED THE PROBLEM AS BEING ONE REPLACEMENT OF THE RIGHT REAR HUB, NOT ALL FOUR. *JB
STEERING BECAME DIFFICULT. VEHICLE WOULD NOT RETURN TO STRAIGHT FORWARD DIRECTION AFTER A TURN. FORCE WAS REQUIRED TO BRING VEHICLE BACK TO STRAIGHT PATH. PROBLEM WAS CAUSED BY INTERNAL LEAKING OF STEERING FLUID. DEALER REPLACED STEERING RACK. POWER STEERING LINES HAD TO BE REPLACED DUE TO RUSTING. *TR
TOYOTA DEALER IN MERRITT ISLAND, FL ADVISED ME "POWER STEERING RACK IS LEAKING..." 2-2-2012 MY SON IN HAS A TOYOTA 2005 SIENNA IN ANNAPOLIS, MD WAS ADVISED THAT HIS POWER STEERING RACK WAS LEAKING. 7-17-2012 A FRIEND WITH A TOYOTA CAMRY IN BOWIE, MD WAS ADVISED THAT HIS POWER STEERING RACK IS LEAKING. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT WAS DRIVING 20 MPH WHEN HE CRASHED INTO THE REAR OF ANOTHER VEHICLE AND THE AIRBAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE HEAD, NOSE, KNEES AND LIP. THE CONTACT ALSO SUSTAINED BRUISING AROUND THE EYES. THE POLICE WERE CONTACTED AND REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 100,000.
2004 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO TWO RECALL NOTICES *TGW THE CONSUMER STATED IT WOULD BE A 150 MILE- ROUND TRIP TO THE NEAREST DEALER TO HAVE THE RECALLS PERFORMED. THE CONSUMER STATED THERE WERE COMPETENT FORD, GM AND CHRYSLER AUTOMOTIVE TECHNICIANS THAT COULD PERFORM THE WORK IF PROVIDED THE PARTS AND GUIDANCE. *JB
TL* THE CONTACT OWNED A 2004 TOYOTA AVALON . THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE BRAKES WERE APPLIED AND THE VEHICLE ACCELERATED ABNORMALLY. THE CONTACT THEN CRASHED INTO THE SIDE OF A HOME, CAUSING MAJOR DAMAGE TO THE CONTACT'S VEHICLE AND THE HOME. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THEY DIAGNOSED THE VEHICLE AND ADVISED THE CONTACT THAT THERE WERE NO FAILURES FOUND WITHIN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 80,000. UPDATED 5/7/12 *CN THE CONSUMER HAS SINCE TRADED THE VEHICLE.
2004 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO SAFETY RECALL NOTICE CONCERNING ENGINE CRANKSHAFT PULLEY *TGW THE CONSUMER BELIEVED UNNECESSARY REPAIRS WERE MADE TO THE VEHICLE, PRIOR TO RECEIVING THE RECALL NOTICE. THE CONSUMER EXPERIENCED DIFFICULTY IN TURNING THE STEERING WHEEL, THE STEERING WAS SLUGGISH AND THERE WAS A VIBRATION. THE POWER STEERING PUMP WAS REPLACED. THE BRAKES, TIRES, AND RACK AND PINION WERE ALSO REPLACED. *JB
OUR AVALON HAS ABOUT 46,000 MILES ON IT AND HAS BEEN DOING THE FOLLOWING FOR THE LAST 10,000; PASSENGER-SIDE AIRBAG LIGHT/FAULT INDICATOR INTERMITTENTLY COMES ON WHILE DRIVING AT ANY SPEED. THIS MAY GO FOR DAYS OR WEEKS WITHOUT HAPPENING, AND THEN HAPPEN SEVERAL TIMES A DAY. INDICATOR MAY COME FULLY ON OR ONLY DIMLY ON, FOR SECONDS OR FOR MINUTES. IT APPEARS THAT GOING OVER A BUMPY ROAD WILL TRIGGER THE LIGHT GOING ON OR OFF. THE VEHICLE WAS BROUGHT TO THE WATERTOWN MA TOYOTA DEALER FOR ANALYSIS IN OCTOBER 2010 AND TO THE WOBURN MA TOYOTA DEALER ON JANUARY 16 2012. THE INDICATOR DID NOT COME ON WHILE AT EITHER DEALER WHO SAID THEY COULD NOT FIND ANYTHING WRONG AND THAT WE NEED TO BRING THE VEHICLE TO THEM WHEN THE AIRBAG LIGHT IS ON. THIS IS IMPOSSIBLE BECAUSE NEITHER DEALER IS CLOSE TO OUR HOME AND THE LIGHT GOES ON AND OFF SO INTERMITTENTLY. THE JANUARY 2012 VISIT TO THE WOBURN MA TOYOTA DEALER INCLUDED RUNNING A DIAGNOSTIC TEST THAT DID NOT FIND ANYTHING WRONG BUT SAID IT COULD POSSIBLY BE THAT THE AIRBAG WIRING HAD GOTTEN WET AT ONE POINT AND THIS WAS THE RESULT. THE DEALER ADVISED US TO SEE IF THE PROBLEM IS WORSE WHEN IT RAINS. (IT IS NOT.) BOTH DEALERS SAID IF THE INDICATOR IS ON THEN THE AIRBAG SYSTEM IS NOT WORKING PROPERLY, WHICH IS VERY CONCERNING TO US. A LOCAL MECHANIC ALSO REMOVED THE FRONT SEAT FROM THE CAR TO CHECK THE AIRBAG WIRING BENEATH THE SEAT; THEY DID NOT FIND ANY PROBLEMS. ON FEBRUARY 7, 2012, THE AIRBAG LIGHT WENT ON AND WE WERE ABLE TO GET TO THE LO
SRS AIRBAG LIGHT COMES ON INTERMITTENTLY HAVE BEEN BACK TO THE DEALER MULTIPLE TIMES AND THE LIGHT GOES OFF, THE ONE TIME IT WAS ON THE TECHNICIAN PLACED THE COMPUTER ON IT AND NO ERROR CODE WAS SHOWING EVEN THOUGH THE LIGHT WAS FLASHING ON AND OFF. ANOTHER TECHNICIAN REPLACED THE MAIN SENSOR MODULE $700+ BUT THE LIGHT STARTED FLASHING AGAIN AFTER THE WEATHER CHANGED AND STARTED GETTING COLD. DEALER SAYS I HAVE TO BRING IT BACK FOR MORE DIAGNOSIS, ALSO MORE MONEY. CALLED TOYOTA CORPORATE OFFICES AND THEY WILL NOT EVEN TALK TO ME ABOUT REFUNDING THE UNNECESSARY REPAIR COST AS CAR IS OUT OF WARRANTY. HAVE SEEN MULTIPLE INSTANCES OF THIS BEHAVIOR BEING DOCUMENTED IN THE INTERNET POSTINGS, WHY HASN'T THE NHTSA DIRECTED TOYOTA TO FIX THIS SAFETY ISSUE. IF THE LIGHT IS ON THE AIRBAGS WILL NOT DEPLOY AND MULTIPLE BLOGS HAVE STATED THAT TOYOTA AIRBAGS HAVE FAILED TO DEPLOY IN MULTIPLE INSTANCES. I THINK A MAJOR RECALL IS IN ORDER FOR TOYOTA AVALON AIRBAGS FOR THE 2001-2004 MODEL YEARS. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA AVALON. THE CONTACT STATED THAT WHILE ENTERING A PARKING SPACE, THE VEHICLE SUDDENLY ACCELERATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OF THE FAILURE AND THE MANUFACTURER WAS NOT MADE AWARE OF THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 140,000. THE DEALER WAS NOTIFIED OF THE PROBLEM ON 8/22. CAR WAS TOWED TO DEALER SHOP'S SERVICE CENTER ON 8/25. MANUFACTURER WAS NOTIFIED 9/1/11 INSPECTOR FROM TOYOTA FACTORY TO INSPECT CAR WEEK OF 9/19 AT DEALERSHIP PREMISES. UPDATED 10/27/2011 *LN *TR
IN DECEMBER, I TOOK MY 2004 AVALON TO THE DEALERSHIP FOR THE STEERING COLUMN BRACKET RECALL. SHORTLY AFTER, I RETURNED TO THE DEALERSHIP COMPLAINING ABOUT MY ODD STEERING. I COULD FEEL THE STEERING STIFFEN, THEN RETURN TO NORMAL, THEN BACK TO STIFFENING. THE DEALERSHIP HAD THE CAR FOR A DAY TO CHECK OUT THE STEERING WHICH THEY COULDN'T FIND ANYTHING WRONG WITH IT. NOW, MY STEERING IS STIFF ALL OF THE TIME. I AM AFRAID TO DRIVE THE CAR. IT IS NOT SAFE TO BE ON THE ROAD. IN RESEARCHING I HAVE NOT FOUND A RECALL FOR THIS PROBLEM. CLEARLY, THERE IS A STEERING PROBLEM SINCE I HAVE FOUND SEVERAL SIMILAR COMPLAINTS. A RECALL SHOULD IMMEDIATELY BE ORDERED BY TOYOTA. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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