Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
EMAIL FWD FM FHWA REQUEST PROCEDURE FOR REPORTING MATTER RE FAILURE OF SIDE AIRBAG TO DEPLOY *MR THE SIDE AIRBAG FAILED TO DEPLOY WHEN THE VEHICLE WAS HIT ON THE DRIVERS SIDE BY A DRIVER GOING THROUGH A RED LIGHT. SCC
THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION WHILE DRIVING 15 MPH YET THE FRONTAL AIR BAGS DID NOT DEPLOY. *NLM
THE VEHICLES DRIVER SIDE REAR TIRE BLEW OUT WHILE DRIVING 55 MPH. *NLM
WHILE DRIVING ON NJ TURNPIKE AT 60 MPH A TIRE BLEWOUT DAMAGING THE RIM. THE CONSUMER REQUESTED REIMBURSEMENT FOR THE TIRE AND THE RIM. *AK *NLM
THE STEERING WHEEL MADE A LOUD NOISE.*JB
THE REAR VIEW MIRROR VIBRATED, WHICH CAUSED THE RIGHT SIDE MIRROR TO CRACK. *JB
THE LEFT FRONT TIRE TREAD SEPARATED FROM THE WHEEL. *JB
WHEN A LEFT TURN WAS MADE, AND CONSUMER STRAIGHTENED THE WHEEL, THE VEHICLE CONTINUED TO TURN TO THE LEFT. *JB THE VEHICLE CONSTANTLY WANDERED FROM SIDE TO SIDE, CHANGED LANES WITHOUT TURNING THE STEERING WHEEL, AND WORSENED WHEN TRAVELING FARTHER IN DISTANCE. THE DEALER THOUGHT IT WAS A TIRE PROBLEM, BUT THE PROBLEM CONTINUED. AFTER NUMEROUS ATTEMPTS TO REPAIR THE WANDERING, THE PROBLEM CONTINUED, AND AN EXPERIENCED TECHNICIAN STATED THAT THE STEERING WAS THE PROBLEM. THE CONSUMER REQUESTED TO RECIEVE THEIR MONEY BACK FOR THE VEHICLE. SCC
THE VEHICLE EMITS A STRONG SULFUR ODOR INSIDE THE VEHICLE. THE CONSUMER HAS CHANGED THE TYPE OF GAS USED BUT THE PROBLEM STILL EXIST. THE DEALER IS AWARE OF THE PROBLEM. *PH *NLM
I HAD A FRONTAL CRASH THAT THE HOOD WAS PUSHED IN ABOUT 1 FOOT AND RIGHT HEAD LIGHT WAS OUT. IT WAS NOT THAT BIG OF CRASH, THE AIR BAG WAS NOT DEPLOYED. I WAS ABLE TO DRIVE THE CAR FOR ABOUT 5 MILES HOME. THE CAR WAS PARKED IN THE GARAGE TO WAIT FOR THE INSURANCE COMPANY INSPECTOR TO COME FOR CLAIM INSPECTION. HOWEVER AFTER ABOUT 3 FULL DAYS, THE CAR IGNITED ITSELF AND BURNED THE WHOLE CAR. OF COURSE, I AM FORTUNATE THAT I WAS NOT IN THE CAR WHEN THE FIRE STARTED BUT IT IS QUITE UNRELIABLE FOR THE CAR TO JUST IGNITE BY ITSELF. SHOULDN'T THERE SOME KIND OF SAFTY FEATURE FOR A SLIGHTLY CRASHED CAR TO BE SAFE FROM CATCHING A FIRE OR THIS SAFTY FEATURE SIMPLY MALFUNCTIONED???
WHEN USING THE CRUISE CONTROL ON A DOWNGRADE, THE VEHICLE ACCELERATES UP TO 20 MPH. IT SEEMS AS IF YOU ARE GOING OUT OF CONTROL. THE VEHICLE DOES NOT DOWNSHIFT AT ALL.
FROM THE TIME OF PURCHASE, VEHICLE PULLS TO THE LEFT. ON ONE OCCASION, AT HIGHWAY SPEEDS, THE VEHICLE WAS UNSTABLE MAKING IT DIFFICULT TO MAINTAIN IN ONE LANE. DEALER WORKED ON VEHICLE FIVE TIMES AND EACH TIME PROBLEM WOULD REOCCUR. CONSUMER IS IN PROCESS OF ARBITRATION. MODEL/XLS *TT *SCC
MICHELIN ENERGY DOT B97REWTX31, P205/60R16, XXE MVX4. ORIGINAL TIRES ON TOYOTA, AVALON, 2002 TIRE TREAD SEPARATED. *AK CONSUMER STATES THE TIRE THAT BLEWOUT HAD TREAD SEPARATION ABOUT 1-2 INCHES UP THE SIDEWALL AND IT APPEARS THE BLOWOUT OCCURRED IN THE SIDEWALL. *SLC
DASHBOARD LIGHTS REFLECTED IN WINDSHIELD AT EYE LEVEL, CAUSING A DISTRACTION WHILE DRIVING. CONSUMER CONTACTED MANUFACTURER, AND MANUFACTURER HAS BEEN RECEIVING COMPLAINTS ABOUT THE PROBLEM.*AK
AT ABOUT 35 MPH, I BROAD SIDED A CAR THAT RAN A STOP SIGN. THE ENTIRE FRONT END OF MY VEHICLE WAS CRUSHED TO THE POINT OF PUSHING THE RADIATOR INTO THE ENGINE BLOCK. THE CRASH ALSO COLAPSED THE UPPER AND LOWER PORTIONS OF THE UNIBODY FRAME ON THE FRONT END ($11,500 IN DAMAGE). THE FRONT AIRBAGS NEVER DEPLOYED. THE SENSORS WERE EVEN PUSHED BACK AND DISLOCATED. PASSENGER SUSTAINED THREE BROKEN BONES AND BRUISES. DRIVER HAS WHIPLASH. IF THERE IS EVER A CASE THAT AIRBAGS SHOULD DEPLOY, THIS IS ONE. *AK
PICKED UP THE CAR ON 12/31/01 WITHOUT ANY PROBLEMS. BEGINNING 1/2/02, THE FRONT PASSENGER SRS WARNING LIGHT FLASHED ON AN OFF INTERMITTENTLY. TOOK TO DEALER 1/3/02. THEY DETERMINED THAT THE WIRING HAD BEEN INCORRECTLY ROUTED UNDER THE FRONT PASSENGER BUCKET SEAT AND HAD BECOME CRIMPED WHEN THE POWER SEAT WAS MOVED. THE DEALER IS MAKING THE REPAIRS WHICH INCLUDES REMOVAL OF THE FRONT PASSENGER BUCKET SEAT. I AM PLEASED WITH THEIR RESPONSE, BUT CONCERNED THAT SUCH A PROBLEM COULD OCCUR AND THAT THERE MAY VERY WELL BE MORE CARS WITH THE SAME PROBLEM.*AK
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Toyota Avalon → · Every Avalon year → · How the figures are calculated →