Page 7 of 14 · complaints 301–350 of 678

2004 Toyota 4Runner complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Structure › Body
Filed Aug 22, 2018WV

THE FRAME IS RUSTED REALLY BAD. THE BRACKET THAT HOLDS THE REAR PASSENGER SIDE LOWER CONTROL ARE HAS RUSTED OFF MAKING ME TIE IT UP AND MAKING IT USELESS. THE FRAME HAS SEVERAL PLACES THAT THE RUST HAS ATE LARGE HOLES IN IT. IF YOU NEED ME TO I CAN MAIL PICTURES TO YOU. I BOUGHT THIS 4RUNNER BRAND NEW. I CONTACTED TOYOTA ABOUT THIS PROBLEM AND THEY TOLD ME THAT THE WARRANTY HAS EXPIRED BUT THAT IF I BOUGHT A NEW TOYOTA THEN THEY WOULD GIVE ME A 1000 DOLLAR REBATE AS A GOODWILL GESTURE. I DO NOT WANT THE 1000 DOLLAR GOODWILL REBATE, I WANT MY 4RUNNER FIXED.

Structure › Body
Filed Aug 22, 2018145,000 milesPA

RUST ON THE FRAME INCLUDING THE REAR BUMPER, CRACK IN THE DASHBOARD FROM DRIVERS SIDE OVER TO THE CENTER OF CAR. DRIVERS SEAT EXCESSIVE MOVEMENT AT ATTACHMENT BETWEEN SEAT BACK AND BASE ON EXTERNAL PORTION OF SEAT. THE VEHICLE WAS PARKED AT VARIOUS TIMES WHEN INSPECTED. REPAINTED RIMS THAT PAINT HAD FLAKED AND PEELED.

Structure › Body
Filed Aug 21, 2018128,000 milesPA

MY FRAME FOR MY 2004 4RUNNER ARE ROTTING AND RUSTING AWAY MAKING IT UNSAFE FOR ME TO DRIVE.

Unknown or Other
Filed Aug 21, 2018NJ

2004 TOYOTA 4RUNNER FRAME RUST RECALL

Structure › Frame and Members › Underbody Shields
Filed Aug 16, 2018IL

MY NAME IS [XXX], I AM HERE BECAUSE OF RUSTED FRAMES I WAS JUST TOLD TODAY BY AAA MECHANIC CENTER IN SKOKI ILLINOIS THAT I CAN NOT DRIVE MY 4RUNNER HOME BECAUSE ISN'T SAFE FOR DRIVE, AND THEY SHOW ME THE FRAMES BOTH SIDES ARE RUSTED AND I TOOK THE CAR TO 6042 N WESTERN AVE CHICAGO IL 60659 (773-728-5000) CHICAGO NOTHSIDE TOYOTA AT WESTERN AVE AND PETERSON IN CHICAGO ILLINOIS IMMEDIATELY AND I WAS TOLD ISN'T ON RECALL. I CONTACTED CONSUMER AFFAIRS ALREADY AND I WILL GO TO SECRETARY OF STATE ON MONDAY WITH THE PICTURES TO ALERT OTHER OWNERS. I WILL DRAFT A LETTER TO SEND WITH THE PICTURES TO THE STATE REPRESENTATIVE AS SOON AS POSSIBLE BECAUSE THIS NEED IMMEDIATELY ATTENTION. THIS SUV IS BEAUTIFUL IN AND OUT BUT WHEN THEY LIFTED THE CAR UP I WAS SCREAMING BECAUSE BOTH FRAMES WAS RUSTED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Structure › Body
Filed Aug 14, 2018188,000 milesPA

SEVERE FRAME RUSTING, WITH HOLES, SOME AS LONG AS 6", AND WOULD NOT PASS PENNSYLVANIA INSPECTION. HAD TO HAVE WELDED IN 6 DIFFERENT SECTIONS.CENTER FRONT TOE, LEFT AND RIGHT FRONT HARNESS, LEFT AND RIGHT FRAME CENTER, AND LEFT REAR FRAME END. THE GARAGE AND AUTOBODY SHOP SAID TOYOTA SHOULD BE RECALLING THE 4 RUNNERS FOR FRAME RUST, NOT JUST THE TACOMA, TUNDRA AND SEQUOIAS. THEY HAVE SEEN THE SEVERE RUSTING OF THE FRAME IN THE 4 RUNNERS. I HAVE READ NUMEROUS COMPLAINTS OF THE 4 RUNNER FRAME RUSTING. THIS IS A DANGEROUS SITUATION!!! IT NEEDS TO BE ADDRESSED.

Structure › Body
Filed Aug 2, 2018185,000 milesMA

I JUST DISCOVERED THAT THE FRAME ON MY 4RUNNER IS SEVERELY RUSTED DUE TO LOW QUALITY STEEL. SEVERAL MECHANICS HAVE OBSERVED THE FRAME AND ALL OF THEM HAVE TOLD ME IT IS UNSAFE TO DRIVE. I HAVE A 2003 TOYOTA LAND CRUISER AND ITS FRAME IS IN GREAT CONDITION. BOTH CARS HAVE BEEN GARAGED AND OPERATED IN THE SAME CONDITIONS. THE FRAME RUST IS SO BAD, IT IS DIFFICULT TO GET THE CAR UP ON A LIFT TO PERFORM OIL CHANGES, ETC. THE MAIN CONCERN IS SAFETY. IF THE CAR IS IN AN ACCIDENT, I WAS TOLD THAT IT WOULD NOT PROVIDE ANY PROTECTION FROM A SIDE OR FRONT IMPACT.

Structure › Body
Filed Jul 31, 2018106,500 milesMA

MY 2004 TOYOTA 4RUNNER WAS NOT ABLE TO GET A BRAKE JOB BECAUSE THE FRAME WAS RUSTED, REAR TRAILING ARM BRACKETS BROKEN OFF, DIFFERENTIAL HOUSING ON BOTH SIDES BROKEN, HOLES IN FRAME RIGHT SIDE. TOTALLY RUSTED AND UNSAFE TO DRIVE.

Structure › Body
Filed Jul 20, 2018140,000 milesME

THE FRAME AND STRUCTURE HAVE RUSTED FROM THE INSIDE OUT TO AN ALARMING DEGREE. SPECIFICALLY AT THE FRAME WELD POINTS IN MIDSECTION AND THE REAR ATTACHMENTS TO AXLE. IT IS A SAFETY HAZARD AND IT HAS RUSTED FAR MORE QUICKLY AND DRAMATICALLY THAN ANY OF THE OTHER COMPONENTS. NONE OF MY OTHER VEHICLES HAVE DETERIORATED IN THIS WAY.

Structure › Body
Filed Jul 14, 2018117,000 milesKY

FLAKING RUSTY FRAME. ANY UNDERCARRIAGE SCRATCH IMMEDIATELY RUSTS

Structure › Body
Filed Jul 13, 2018167,000 milesNY

THE 4RUNNER WAS WELL CARED FOR AND THE FRAME HAS ROTTED TO NOTHING IN UNDER 15 YEARS. IT IS EXTREMELY UNSAFE AND IS THE SAME ISSUE PRESENT IN THE TACOMA'S AND OTHER TOYOTA FULL FRAME VEHICLES. THE RUST DEVELOPS EARLY AND IN THE SAME SPOTS ON ALL MODELS. IT SPREADS RAPIDLY AND COMPROMISES THE ENTIRE FRAME MAKING HE VEHICLE UNSAFE TO DRIVE. I BELIEVE TOYOTA HAS SHOWN A PATTERN OF NEGLECT REGUARDING THE MANUFACTURE OF THEIR VEHICLE FRAMES AND THE 4RUNNER IS NO EXCEPTION.

Structure › Body
Filed Jul 13, 2018149,000 milesOH

2004 TOYOTA 4RUNNER WITH SIGNIFICANT RUST ON THE UNDERBODY INCLUDING FRAME. THE VEHICLE IS STATIONARY BUT WAS DEEMED UNSAFE TO DRIVE DUE TO FRAME DAMAGE. IT HAS BEEN WELL MAINTAINED AND THERE ARE NO OTHER ISSUES ASIDE FROM SIGNIFICANT RUST DAMAGE.

Unknown or Other
Filed Jul 6, 2018242,000 milesVA

MY 2004 TOYOTA 4 RUNNER HAS SERIOUS SAFETY ISSUES WITH THE FRAME RUSTING. I HAVE ROUTINELY MAINTAINED THE VEHICLE, INCLUDING ROUTINE WASHING UNDERNEATH ON THE FRAME. I TOOK MY VEHICLE INTO THE TOYOTA DEALER FOR SERVICE AND THEY DECLARED THE VEHICLE IS UNSAFE TO DRIVE DUE TO RUST ON THE FRAME. THERE IS NOTHING WRONG WITH THE BODY OF THE VEHICLE, NO RUST. THE ENGINE WORKS PERFECTLY. THE TOYOTA DEALER KEPT PICTURES OF THE FRAME. THEY STATED THAT TOYOTA HAD RECALLED TACOMA, TUNDRA, SEQUOIA FRAMES FOR THE SAME REASON.

Structure › Body
Filed Jun 22, 2018NY

I AM THE ORIGINAL OWNER OF 04 V8 4RUNNER SPORT AND IT JUST PASSED THE 200,000 MILE MARK. THE SUV RUNS GREAT STILL, BUT THE FRAME IS RUSTING OUT SO BAD THAT IT IS BECOMING DANGEROUS TO DRIVE. WE HAD TO WELD A PATCH FOR THE RADIATOR SUPPORT AND THE FRONT TOW/TIE DOWN HOOK BROKE OFF, THE ENTIRE FRAME IS ROTTING OUT FROM THE INSIDE OUT. THERE ARE HOLES IN THE FRAME.THIS IS AN KNOWN ISSUE FOR TOYOTA AND DON'T KNOW WHY THEY DIDN'T RECALL THE 4RUNNER WHEN THEY RECALLED THE OTHER TOYOTAS OF THE SAME YEAR. I WOULD LIKE TO BE PART OF A CLASS ACTION LAWSUIT. I HAVE 2 OTHER TRUCKS 1988 F250 AND 2004 F550 THAT HAVE NO RUSTED OUT HOLES IN THE FRAMES ONLY SURFACE RUST. SO IT ISN'T JUST BECAUSE I LIVE IN NY.

Structure › Body
Filed Jun 21, 201895,000 milesIL

THE FRAME HAS RUSTED ON THE PASSENGER SIDE WHERE THE FRAME IS WELDED TOGETHER. THE CHICAGO NORTHSIDE TOYOTA DEALER FOUND IT WHILE DOING WORK ON MY VEHICLE. IT IS ABOUT A 3 INCH HOLE ON THE OUTSIDE OF THE FRAME AND THERE IS ALSO A RUSTED HOLE ON THE OPPOSITE SIDE NEAR THE BRACKETS. PLEASE SEE PICTURES ATTACHED. THEY TOLD ME IT IS UNSAFE TO DRIVE. THEY TRIED TO GET TOYOTA TO FIX IT BECAUSE THE SEQUOIA AND TUNDRA HAVE SIMILAR PROBLEMS AND WERE RECALLED. HOWEVER TOYOTA DECLINED.

Air Bags › Air Bag/Restraint Control Module
Filed Jun 19, 2018GA

TL* THE CONTACT OWNS A 2004 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V065000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN TOYOTA DEALER LOCATED IN UPATOI, GA WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Structure › Body
Filed Jun 19, 201822,000 milesFL

TL* THE CONTACT OWNS A 2004 TOYOTA 4RUNNER. WHILE THE VEHICLE WAS PARKED, CRACKS WERE SEEN IN THE DASHBOARD. THE DEALER (ZT MOTORS OF FORT WALTON BEACH, 1000 N BEAL PKWY NW, FORT WALTON BEACH, FL 32547, (850) 863-2167) WAS CONTACTED, BUT THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 22,000. *TT UPDATED 9/26/18*JB

Structure › Body
Filed Jun 4, 2018MA

2004 V8 4 RUNNER WITH ONLY 62,000 MI.,FRAME FRACTURE RIGHT REAR @ LOWER CONTROL ARM ATTACHMENT POINT. LEFT REAR OF FRAME MISSING TWO SIDES @ WHEEL WELL AND LARGE HOLE AT LOWER CONTROL ARM ATTACHMENT. ADVISED BY MECHANIC NOT TO DRIVE THE TRUCK. THIS IS THE SAME ISSUE TOYOTA HAD WITH THE TACOMA AND TUNDRA TRUCKS OF THE SAME YEARS. THE FRAME IS RUSTED TO THE POINT THAT THE SUSPENSION THAT ATTACHES TO IT WILL FALL OFF. THE REST OF THE VEHICLE HAS NO RUST AND RUNS PERFECTLY.. IT WAS NEVER IN ANY ACCIDENT AND THE PAINT AND BODY ARE LIKE NEW, BUT THE FRAME MEMBERS ARE COMPLETELY RUSTED OUT. I WOULD HAVE NEVER KNOWN ABOUT THIS DANGEROUS CONDITION IF WASN'T FOR MY MECHANIC FINDING THIS DURING A ROUTINE MAINTENANCE.VISIT.

Suspension
Filed Jun 2, 201885,000 milesWV

I'VE HAD THIS 2004 TOYOTA 4RUNNER SINCE 2004 I BOUGHT IT NEW AND HAVE TAKEN GOOD CARE OF IT. THE BODY STILL LOOKS GREAT, NO RUST ON BODY JUST HAS 94000 MILES ON IT. BUT THE UNDER SIDE IS AWFUL THE FRAME HAS HOLES RUSTED THROUGH AT HIGH PRESSURE POINTS LIKE SUSPENSION POINTS, CROSS MEMBERS FOR TRANSMISSION AND ENGINE RUSTED THROUGH, ITS TO POINT THAT ITS DANGEROUS TO DRIVE. I WAS TOLD BY TOYOTA SERVICE REP THAT THE FRAME HAS A FIFTEEN YEAR WARRANTY ON THEM BUT TOGETHER ARE SAYING THEY CAN'T FIX OR PLACE IT AND IT LOOKS LIKE I'M NOT ALONE ON THIS ISSUE. TOYOTA SHOULD STEP UP AND BACK THEIR PRODUCT ESPECIALLY IN SAFETY ISSUES. THEY WERE FORCED TO REPLACE FRAMES ON THE TACOMA'S. WHAT'S FUNNY I'VE BEEN TOLD BY TOYOTA REPS ALSO THAT THE 4RUNNER HAS THE VERY SAME FRAME AS THE TACOMA'S. SO IF THAT'S SO WHY CAN'T THEY REPLACE THESE ALSO? I THINK THIS IS REALLY BAD, YOU PAY A LOT FOR A VEHICLE AND IT STILL LOOKS LIKE NEW BUT HAVE TO CONSIDER PARKING IT BECAUSE YOU FEAR FOR YOUR FAMILIES LIVES. IT'S GETTING TO POINT YOU CAN'T TRUST IT ON THE ROAD. I THINK TOYOTA SHOULD BE HELD ACCOUNTABLE.

Electronic Stability Control (esc)
Filed May 29, 2018179,500 milesCO

ON FEBRUARY 10, 2018, I WAS DRIVING MY 2004 4RUNNER IN A SNOWSTORM IN 4WD HIGH WHEN THE CHECK ENGINE LIGHT SUDDENLY CAME ON AND THE STABILITY CONTROL AND TRACTION CONTROL SYSTEMS IMMEDIATELY SHUT DOWN, CAUSING THE REAR OF THE VEHICLE TO START SLIDING AND PUTTING ME ON A COLLISION COURSE WITH ONCOMING TRAFFIC. I DON'T UNDERSTAND WHY TOYOTA DESIGNED ITS VEHICLES TO SHUT OFF THESE CRITICAL SAFETY FEATURES WHEN THE CHECK ENGINE LIGHT COMES ON. I SUGGEST THAT TOYOTA BE REQUIRED TO DEVELOP A SOFTWARE UPGRADE AND VOLUNTARILY RECALL THE AFFECTED VEHICLES TO INSTALL THE APPROPRIATE SOFTWARE FIX. I WROTE TO TOYOTA ON FEBRUARY 13, 2018 (SEE ATTACHMENT) EXPRESSING MY CONCERN. THREE AND A HALF MONTHS LATER, I HAVE YET TO RECEIVE EVEN A CURSORY RESPONSE FROM TOYOTA. THEREFORE, I FEEL I MUST NOW NOTIFY NHTSA OF MY CONCERNS.

Structure › Body
Filed May 7, 2018134,000 milesPA

TOTAL VEHICLE FRAME IS RUSTED THROUGH. NOT SAFE TO DRIVE

Structure › Body
Filed Apr 17, 2018140,000 milesNY

FRAME IS RUSTING OUT CREATING A DRIVING HAZARD WHICH COULD RESULT IN INJURY TO DRIVER AND OR PASSENGERS

Unknown or Other
Filed Mar 18, 2018130,000 milesCT

DASHBOARD CRACKING NEXT STAGE IS MELTING WHICH WILL CAUSE GLARE ON WINDSHIELD REDUCING VISIBILITY.

Structure › Body
Filed Mar 17, 2018130,000 milesCT

TOYOTA DASHBOARD CRACKING / MELTING AFTER TOYOTA EXTENDED WARRANTY ZE6 CLOSED OUT. THIS NEEDS TO BE A RECALL I HAVE SEEN DASHBOARDS THAT HAVE MELTED AND CAUSE WINDOW GLARE. WHICH AFFECTS DRIVES ABILITY TO SEE.

Service Brakes
Filed Mar 7, 2018TX

I'VE PUT A DOWN PAYMENT OF 1200 AT PREMIER AUTO SALES . IN VICTORIA TX I LEFT FEEL POSITIVE ABOUT THE VEHICLE . THE SALES MAN TOLD ME AS SOON AS THEY GET A MECHANIC TO LOOK AT IT . IT DIDN'T HAVE AN INSPECTION EITHER . SO I TOOK IT TO P&H ALL THEY DID WAS RIGHT IN A PAPER AN SENT IT BACK WITH ME TO THE CAR LOT AFTER I PICKED IT UP FROM IT BEING DEAD THE BATTERY TERNINALS WHERE HORRIBLE THE CHECK ENGINE LIGHT CAME ON THE OIL LIGHT AFTER A BRAND KNEW OIL CHANGE KEPT SMOKING SO TOOK IT BACK SO THEY COULD LOOK AT IT TO FIND OUT THEY JUST CLEARED THE CODES . PICKED IT OUT HE FOLLOWING MONDAY WELL THE VEHICLE SMELT LIKE IT WAS BURNING HAD TO USE MY EMERGENCY BRAKE TO STOP . CALLED THEM AND THE SALES LADY IN THE FRONT SAID IT WASN'T THEIR PROBLEM STILL WITHIN THE 30 DAY PERIOD SO TOOK IT TO THE BRAKE PLACE DOWN THE ROAD FROM THEM MY BRAKES WERE SO BACK THEY HAD TO CHANGE EVERYTHING HE SAID I COULD HAVE CAUSED A WRECK BECAUSE OF THEM BEING SO WORE DOWN . I CALLED TO MAKE ARRANGEMENT WITH THEM AND THEY WERE JUST BEING UGLY ABOUT THE SITUATION OVER ALL . I'VE TRIED TO BE NICE AND DO THE RIGHT THINK THIS WAS UNSAFE FOR ME AS WELL AS MY CHILDREN .

Structure › Body
Filed Feb 26, 201817,000 milesNY

MY 2004 WELL-MAINTAINED TOYOTA 4RUNNER'S, WITH 170,000 MILES, FRAME RUSTED SO BADLY THAT IT WOULDN'T PASS THE NYS INSPECTION. THE FRAME ON THIS SUV IS THE SAME FRAME AS THE RECALLED 2004 TOYOTA TACOMA'S, WHICH WERE ABLE TO HAVE THERE FRAMES REPLACED DUE TO RUSTING ISSUES.

Unknown or Other
Filed Jan 19, 2018164,000 milesPA

MICHELIN GREEN X TIRES, SIZE 265/65/17. WITH LESS THAN 35,000 MILES, THE TIRES ARE SPLITTING ON THE SIDE WALLS AS WELL AS BETWEEN THE TREADS. I'VE BEEN USING MICHELIN TIRES SINCE THE EARLY 90'S AND THESE ARE THE WORST TIRES I HAVE EVER USED. MAKES ME THINK TWICE BEFORE I BUY ANOTHER SET. THE TIRES WERE INSTALLED IN MARCH 2012 AND USED SEASONALLY DUE TO THE LOCATION AND SNOW TIRE REQUIREMENTS IMPOSED WHILE SERVING OVERSEAS. I WAS ADVISED MY MECHANIC THAT THEY NEEDED TO BE REPLACED OR THEY WOULD NOT PASS PA SAFETY INSPECTION.

Suspension
Filed Jan 19, 2018164,000 milesPA

MY 2004 TOYOTA 4RUNNER FRAME/CHASIS IS RUSTED THROUGHOUT. EVERYTHING THAT IS NOT PLASTIC OR RUBBER ON THE CHASIS IS RUSTED OUT. THE SKID PLATE IS RUSTED THROUGH IN SEVERAL PLACES AND NEEDS TO BE REMOVED OR REPLACED BEFORE IT FALLS OFF. TOYOTA HAS RECALLED VEHICLES IN THE PAST AS WELL AS REPLACED CHASIS ON ALL BUT THE 2004. TOYOTA NEEDS TO TAKE RESPONSIBILITY AND RECALL THE 2004'S. THE BODY IS IN GOOD SHAPE WITH NO RUST.

Structure › Body
Filed Jan 19, 2018100,000 milesNY

I HAVE A 2004 TOYOTA 4RUNNER THAT I BELIEVE IS TOO DANGEROUS TO DRIVE DUE TO THE SEVERELY RUSTED FRAME. I HAVE ATTACHED SOME PHOTOS TO SEE FOR YOURSELF. I CONTACTED TOYOTA TWICE TO SEE IF THERE'S ANYTHING THEY COULD DO AND THERE WAS NOTHING. THEY TOLD ME TO FILE A COMPLAINT WITH NHTSA. ALSO I HAVE HAD CARS LONGER THAN THIS TRUCK THAT HAVE NO FRAME RUST AND I LIVE IN THE SAME AREA. THEREFORE IT CAN'T BE CAUSED BY THE AREA I LIVE IN.

Structure › Body
Filed Jan 11, 2018NJ

VEHICLE FRAME HAS HOLES AROUND HIGH STRESS AREAS FROM SEVERE RUST AND CORROSION.

Suspension
Filed Dec 4, 2017156,000 milesIL

MY 2004 TOYOTA 4RUNNER HAS EXTREME AMOUNTS OF RUST ON THE FRAME TO THE POINT WHERE THERE ARE ACTUAL HOLES FORMING. THIS IS A MAJOR STRUCTURAL ISSUE FOR THE VEHICLE AND INCREDIBLY UNSAFE. I WORRY THAT THIS MAY CAUSE AN ACCIDENT OR RENDER MY VEHICLE INOPERABLE IN THE FUTURE.

Structure › Body
Filed Nov 26, 2017120,000 milesNY

UPON VISUAL INSPECTION FRAME FOUND RUSTED THROUGH ON RIGHT SIDE JUST FORWARD OF REAR AXLE AND APPEARS TO HAVE RUSTED FROM INSIDE. SUSPECT LOW QUALITY STEEL WAS USED. EXCESSIVE RUST ON ENTIRE FRAME. BODY AND MECHANICAL SYSTEMS ARE IN EXCELLENT SHAPE WITH 120,000 MILES. TOYOTA SHOULD BE RESPONSIBLE FOR REPAIRS AS FRAME SHOULD LAST FOR 20 YEARS.

Unknown or Other
Filed Nov 15, 2017TN

THE UNDER CARRIAGE OF THE TOYOTA 4 RUNNER IS EXTREMELY RUSTED, INCLUDING FRAME, FRAME BRACES UNDER RADIATOR AND SEVERAL OTHER AREAS. I DO NEED HELP FROM TOYOTA TO CORRECT THIS PROBLEM.

Tires
Filed Nov 11, 2017HI

RECENTLY BECAME THE OWNER OF 04 4RUNNER WITH WHAT WE THOUGHT AT FIRST GLANCE WERE NEW TIRES. AFTER POOR DRIVING CONDITIONS AND CHECKING THE TIRES WE FOUND BOTH FRONT TIRES WITH TREAD CHUNKING OFF IN MEDIUM PIECES AND ARE UNSAFE. BOTH REAR TIRES ARE FINE. WE LIVE ON A PRETTY SMALL ISLAND WHERE DAILY DRIVES ARE AT MOST PROBABLY 50 MILES MAX IF THAT. THESE TIRES ARE COMPLETE CRAP AND NEED TO BE RECALLED BEFORE SOMEONE GETS HURT. I WILL NEVER RUN A MICHELIN TIRE AGAIN DUE TO THIS. OBVIOUSLY THE COMPANY CARES MORE ABOUT PROFIT THAN LIVES. P165 70R17 LATITUTE TOUR DOT B7KP 004X 1014

Service Brakes
Filed Oct 20, 2017158,000 milesVA

ABS, VSB TRAC ON/OFF, AND BRAKE LIGHTS COME ON SUDDENLY ALONG WITH CONTINUOUS HIGH-PITCHED ALERT. BRAKES EVENTUALLY BECOME DIFFICULT TO WORK. HAD TOWED TO DEALER, BY THE TIME DEALER LOOKED AT, IT WASN'T HAPPENING AND THEY COULD FIND NOTHING WRONG. PICKED UP CAR, HAPPENED AGAIN ON WAY HOME (BOTH TIMES MAKING RIGHT HAND TURNS). I AM TOLD THIS MAY BE AN ELECTRONIC PROBLEM BUT REGARDLESS, TO FIX IT, IT WILL COST THOUSANDS OF DOLLARS ($4500 FIRST QUOTE) AND REQUIRING REPLACEMENT OF A NUMBER OF PARTS/AN ENTIRE ASSEMBLY: BRAKE BOOSTER/ACCUMULATOR/MASTER CYLINDER ASSEMBLY. BESIDES THE DANGEROUS CONDITION, DON'T UNDERSTAND WHY IS BUILT SUCH THAT SO MUCH WOULD HAVE TO BE REPLACED AND COST SO MUCH. PRIOR TO THIS, SEEMED TO HAVE HAD MORE THAN USUAL PROBLEM WITH BRAKES, WITH MULTIPLE FROZEN CALIPERS FOR EXAMPLE.

Air Bags
Filed Oct 14, 2017TX

TAMARA RECALL (AIRBAGS)

Suspension
Filed Sep 22, 201750,000 milesKY

EXTREME FRAME RUST ON MY 2004 TOYOTA 4RUNNER. HAS ONLY 82,000 MILES AND WELL MAINTAINED. BODY IN GOOD CONDITION, NO RUST AT ALL. HAS A LOT OF RUST IN THE ENGINE COMPARTMENT ALSO, TABS, LINES ETC. I KNOW THERE WAS A RECALL ON THE TACOMA FOR FRAME RUST AND I AM AWARE THAT THIS VEHICLE IS ON A TACOMA FRAME. IT IS BECOMING UNSAFE TO DRIVE. I BOUGHT THIS VEHICLE NEW BECAUSE I THOUGH THE TOYOTA BRAND WAS A WELL BUILT VEHICLE, BUT ALL THIS RUST MAKES ME THINK DIFFERENT. I HAVE A 1999 FORD TAURUS WITH WELL OVER 100,000 MILES ON IT AND HAS NO WHERE NEAR THE RUST THAT THIS TOYOTA HAS, AS A MATTER OF FACT THERE IS NO RUST ON THE FORD FRAME. I AM HOPING THAT I CAN GET SOME HELP FROM TOYOTA IN CORRECTING THIS PROBLEM WITH THE FRAME ON MY VEHICLE. WHEN I MENTIONED IT TO A TOYOTA SERVICE MGR. WHEN IT HAD MUCH LESS MILES ON IT HIS RESPONSE WAS "WELL THE VEHICLE IS 7 YEARS OLD, WHAT DO YOU EXPECT" AND WOULD DO NOTHING.

Structure › Body
Filed Sep 4, 201797,000 milesTN

FRAME RUSTING BADLY. FRONT CROSS MEMBER ALREADY COMPLETELY RUSTED THROUGH.

Service Brakes
Filed Aug 25, 2017TX

AFTER TRAVELING AT SPEEDS CLOSE TO 75 MILES AN HOUR. I EXITED HIGHWAY TO PARKING LOT. BACKED OUT AND WAS UNABLE TO STOP CAR FROM ROLLING. MOVED CAR TO NEW PARKING AREA AND HAD TO USE PARKING BRAKE TO SLOW DOWN. SHUT DOWN CAR CHECK FUILDS. RESTARTED CAR TO LOUD BUZZER AND ABS LIGHTS. VERY CONCERNED IF HAPPENED ON HIGHWAY COULD HAVE BEEN FATAL TO MYSELF AND OTHERS AROUND.

Structure › Body
Filed Aug 23, 2017100,500 milesIL

2004 4RUNNER. FRAME IS EXTREMELY RUSTED AND TRUCK WILL BECOME DANGEROUS TO OPERATE IN THE VERY NEAR FUTURE. TRUCK IS GARAGE KEPT AND WELL MAINTAINED. NO BODY RUST OR OTHER ISSUES. 100,500 MILES.

Air Bags
Filed Aug 10, 2017CT

I HAD TO SCHEDULE APPOINTMENTS TO TAKE THE CAR TO TOYOTA BECAUSE OF THE AIRBAG DEFECT.THIS HAPPENED TWICE ONCE IN 2013 AND THEY SAID THAT THERE WAS NO CHARGE AND THAN THEY CHARGED ME $346 AND SAID IT WAS TO REPLACE FLUIDS...THE SECOND RECALL WAS IN 2016 THIS TIME THERE WAS NO CHARGE.

Suspension
Filed Jul 21, 201780,000 milesIL

SEVERE CHASSIS RUST, POSSIBLY AFFECTING VEHICLE AND PERSONAL SAFETY

Structure › Body
Filed Jun 28, 2017MA

THE FRAME OF THE 4RUNNER IS RUSTING THROUGH AND HAS CRACKS, AND HOLES. IT IS BECOMING UNSAFE. THIS IS NOT SURFACE RUST, BUT THE FRAMES ARE LITERALLY RUSTING AWAY. TOYOTA NEEDS TO REPLACE THESE FRAMES AS THEY DID THE TACOMA'S FROM THE SAME YEAR THAT WERE A SIMILAR, IF NOT IDENTICAL FRAME.

Structure › Body
Filed Jun 26, 2017NY

FRAME AND REAR AXLE HOUSING RUST - CAUSED THE UPPER CONTROL ARMS, WHICH PREVENT ROTATION OF THE REAR AXEL, TO DISCONNECT FROM THE HOUSING/FRAME. ALSO, STEERING HAS BECOME STIFF AND BUMPY AS YOU TURN THE WHEEL. THIS MAY BE DUE TO FRONT CROSSMEMBER RUST OR RUST ON THE STEERING UNIVERSAL JOINT.

Service Brakes
Filed Jun 25, 2017168,000 milesKS

WHILE DRIVING, AN ALARM BEGAN SOUNDING AND THE BRAKE LIGHT, ASB LIGHT AND VSC LIGHTS ALL CAME ON, WE STOPPED AND CHECKED THE BRAKE FLUID AND FOUND IT WAS FULL. WE THEN CONTINUED TO DRIVE HOME. WITHIN 2 MILES THE BRAKES WENT OUT. THERE HAD BEEN ABSOLUTELY NO INDICATION OF ANYTHING WRONG UP TO THAT POINT. IT IS A MIRACLE THAT WE WERE NOT IN AN ACCIDENT.

Steering
Filed Jun 22, 2017162,000 milesNY

POWER STEERING IS HARD WHEN YOU ARE MAKING TURNS

Service Brakes
Filed Jun 20, 2017137,000 milesWA

WHILE DRIVING ON RESIDENTIAL STREET AT 30 MPH, VSC, ABS AND TRAC DASH LIGHTS CAME ON AND CABIN ALARM SOUNDED. THE BRAKES WERE NOT FUNCTIONING. I HAD TO USE THE EMERGENCY BRAKE AND EVASIVE DRIVING TO AVOID REAR ENDING A SCHOOL BUS. AFTER BRINGING TO MY MECHANIC I LEARNED THAT THE MASTER BRAKE CYLINDER HAD FAILED. THE PART IS $3,100 FROM TOYOTA. SPENDING MONEY ON CAR PARTS AND REPAIR IS ALL A PART OF OWNING A VEHICLE, BUT NO CAR SHOULD BE DESIGNED WHERE THE BRAKES COMPLETELY STOP OPERATING BECAUSE OF AN ELECTRICAL SHORT. IT IS INSANELY DANGEROUS AND THIS WILL CAUSE DEATHS FOR SURE, HOW CAN IT NOT? I HAVE RESEARCHED THIS AND IT IS A VERY COMMON AND WELL KNOWN ISSUE. A LOT OF DRIVERS HAVE BEEN VERY FRIGHTENED BY THIS ISSUE, INCLUDING MYSELF.

Unknown or Other
Filed Jun 7, 2017150,000 milesGA

THE DASHBOARD HAS BEEN MELTING AND CRACKING. ITS GETS STICKY, EXTREMELY SHINY AND GOOY DURING HOT WEATHER AND CAUSED A REFLECTION OF THE SHINY DASHBOARD ON THE WINDSHIELD WHILE DRIVING, IN ATLANTA GEORGIA

Suspension
Filed May 13, 2017101,000 milesNY

FRAME AND REAR AXLE HOUSING RUST - CAUSED THE UPPER CONTROL ARMS, WHICH PREVENT ROTATION OF THE REAR AXEL, TO DISCONNECT FROM THE HOUSING/FRAME. ALSO, STEERING HAS BECOME STIFF AND BUMPY AS YOU TURN THE WHEEL. THIS MAY BE DUE TO FRONT CROSSMEMBER RUST OR RUST ON THE STEERING UNIVERSAL JOINT. I LIVE ON LONG ISLAND AND HAVE THE CAR BOTTOM WASHED WHENEVER IT HAS BEEN EXPOSED TO SNOW MELTING SALTS/COMPOUNDS. MY MECHANIC SAYS THE CAR IS NOT SAFE TO DRIVE.

Structure › Body
Filed May 11, 201782,500 milesVT

FRAME RECALL NEEDED. I HAVE BAD RUST IN MY FRAME DESPITE REGULAR WASHINGS AND CARE TAKEN. IS IT A WIDESPREAD PROBLEM AND IT IS UNSAFE TO DRIVE. PLEASE HELP!

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2004 Toyota 4Runner → · Every 4Runner year → · How the figures are calculated →