TL* THE CONTACT OWNS A 2004 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE DASHBOARD DEVELOPED MULTIPLE CRACKS AND HE WAS CONCERNED THAT THE AIR BAGS WOULD BECOME EXPOSED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO FILED A REPORT AND OFFERED TO PAY HALF OF THE REPAIR COSTS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 64,000. ...UPDATED 10/19/12 *BF
2004 Toyota 4Runner complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
APPROX 3 YEARS AGO, I NOTICED A SMALL CRACK IN THE DASH ON THE PASSENGER SIDE, I THOUGHT MAYBE SOMEONE DID SOMETHING AND DID NOT TELL ME. SINCE THAT TIME, MY DASH HAS INCREASED IN THE AMOUNT AND LENGTH OF THE CRACKS. ONE CRACK IS ABOUT 24-28 INCHES LONG AND OTHERS ARE ABOUT 2 INCHES AND LONGER. I LOOKED ON THE INTERNET AND FOUND MANY COMPLAINTS ABOUT THE SAME ISSUE. MY 4RUNNER IS GARAGE KEPT AND I HAVE NOT DONE ANYTHING TO MY DASH THAT WOULD CREATE THEY CRACKS. WHAT CAN HAPPEN IF THE PASSENGER AIRBAG IS DEPLOYED IN AN ACCIDENT? CAN THIS CAUSE FLYING PIECES OF THE DASH BOARD TO BE IN YOUR FACE WHEN THE AIRBAG HITS CAUSING POSSIBLE FACIAL DAMAGE? *TR
TL* THE CONTACT OWNS A 2004 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE FRONT SEAT PASSENGER ATTEMPTED TO REMOVE THE SEAT BELT AND NOTICED THE LOCK WOULD NOT RELEASE. THE PASSENGER WAS ABLE TO PULL THE SEAT BELT UNDER HERSELF AND MANEUVER HERSELF OUT OF THE SEAT. THE DEALER WAS MADE AWARE OF THE FAILURE AND ADVISED THE SEAT BELT BUCKLE TO BE CLEANED. THE FAILURE CONTINUED AFTER CLEANING THE BUCKLE NUMEROUS TIMES. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
THERE IS A DESIGN FLAW IN THE 04 4RUNNER. THE BRAKE CALIPERS RUST OUT, AND FREEZE, SIEZE, AND NEED TO BE REPLACED ANY TIME THE BRAKE PADS NEED TO REPLACED. THIS ALSO DAMAGES THE ROTORS. TODAY, I HAD TO OVERHAUL THE ENTIRE FRONT END BRAKING SYSTEM, INCLUDING PADS, ROTORS AND CALIPERS. THIS IS THE SECOND TIME I HAVE HAD TO GO THROUGH THIS WITH THE VEHICLE, AND HAD ALL NEW PARTS INSTALLED 2 YEARS AGO, AND THE TOTAL MILES ON THE VEHICLE IS 56K. TOYOTA SHOULD BE HELD RESPONSIBLE FOR THIS, AS AN INTERNET SEARCH HAS TURNED UP MANY POSTS FOR THIS EXACT PROBLEM. *TR
THE PASSENGER SEATBELT IN THE TOYOTA 4RUNNER TEARS. THE 3RD SEATBELT IN THE 4RUNNER I OWN IS TEARING AND WILL HAVE TO BE REPLACED FOR THE 4TH TIME. EACH TIME THE DEALERSHIP CHARGES FOR A NEW SEATBELT AND INSTALLATION. THE PASSENGER SEATBELT IS NOT USED DAILY. THIS IS A SEVERE SAFETY CONCERN! YESTERDAY I MET A PERSON THAT HAS A 2006 RAV AND THAT VEHICLE HAS A TORN PASSENGER SEAT BELT. I QUESTION IF IN A CRASH IF ANYONE IN MY 2004 4RUNNER WOULD BE SAFE! WHAT CAN BE DONE TO MAKE TOYOTA CONFORM TO MAKE THEIR SEATBELTS SAFE? *JS
DRIVE SHAFT IS CLANGING, BANGING, CAUSING SLAMMING WITH THE BRAKING ACTION SURGING FORWARD SEVERAL FEET BEFORE STOPPING. *TR
I HAVE BEEN READING ONLINE WHERE MANY OWNERS OF TOYOTA 4RUNNERS IN THE 2003-2004 YEAR RANGE ARE HAVING A CRACKED DASH ON THE PASSENGER SIDE ABOVE THE AIRBAG. IN AN ACCIDENT, THE PLASTIC COULD CUT YOU IF THE AIR BAG GOES OFF AND WATER COULD GO DOWN CRACK AND GET INTO AIRBAG SYSTEM. TO MY KNOWLEDGE, TOYOTA WILL NOT ADMIT FAULT IN THE DASH. THIS IS TOO COMMON TO NOT BE A TOYOTA DEFECT. THIS SHOULD BE MADE RIGHT. *TR
LINEAR CRACKS APPEARED SEEMINGLY OVERNIGHT ACROSS THE ENTIRE DASH (TOYOTA CALLS IT THE SAFETY PAD). CAR IS IN PRISTINE CONDITION, AND A SUNSHADE WAS USED DAILY. THIS MUST BE A DEFECT IN MATERIALS. *TR
I HAVE A 2004 4RUNNER LIMITED. THE DASH HAS A LONG CRACK ALL THE WAY ACROSS THE FRONT. THE DASH ON THE PASSENGER SIDE RIGHT ABOVE THE GLOVE BOX IS COVERED WITH CRACKS. I BELIEVE THAT THIS IS A DEFECT IN MATERIALS USED BY TOYOTA AND THAT IT CAN POTENTIALLY CAUSE THE AIRBAG TO NOT DEPLOY CORRECTLY. THE LOCAL DEALERSHIP CLAIMS THAT THEY HAVE NEVER SEEN ANYTHING LIKE IT BEFORE, BUT THERE ARE NUMEROUS OTHER COMPLAINTS ONLINE. I BELIEVE THAT IF IT WAS CAUSED BY THE WEATHER OR PRODUCTS USED THAT THE CRACKS WOULD BE ALL OVER THE TOP OF THE DASH, NOT JUST THE FRONT WHERE THE AIRBAG IS SUPPOSE TO DEPLOY. A RECALL NEEDS TO BE ISSUED AND TOYOTA NEEDS TO OWN UP TO ITS FAULTY DASHES. *JS
I HAVE A TOYOTA 4RUNNER 2004 W/ 62000 THAT HAS BEEN KEPT IN THE GARAGE AND IS IN IMMACULATE CONDITION EXCEPT FOR CRACKS ON THE DASHBOARD AROUND INSTRUMENT PANEL AND ABOVE GLOVE BOX . I BROUGHT TO THE DEALERSHIP AND THEY SAID I HAVE TO REPLACE IT AND WOULD COST AROUND $1500. THE SAME DEALERSHIP REPLACED ANOTHER 4RUNNER DASHBOARD FOR FREE PLUS $300 FOR INSTALLATION. I WENT ONLINE (REPAIRPAL)AND THERE IS MANY TOYOTA CUSTOMER W/ SAME PROBLEM . *TR
WHILE DRIVING, THE CEL (CHECK ENGINE LIGHT) CAME ON AND THE VSC TRAC AND VSC OFF LIGHTS CAME ON AS WELL. APPARENTLY TOYOTA DISABLES VSC WHEN THE CEL IS TRIGGERED. IN MY CASE, THE 2 TIMES IT HAS OCCURRED HAS BEEN DUE TO EMISSIONS RELATED FAILURES (1ST TIME THE CAT FAILED, 2ND TIME ONE OF THE O2 SENSORS FAILED). IN THE 1ST CASE, I IMMEDIATELY TOOK THE VEHICLE TO THE DEALERSHIP AS I WAS APPROACHING THE END OF THE EMISSIONS WARRANTY. THEY MADE THE REPAIRS AND CLEARED ALL THE CODES SO WASN'T AWARE THAT THE VSC SYSTEM WAS ACTUALLY DISABLED. THE 2ND TIME (O2 FAILURE) I REPLACED THE FAILED O2 SENSOR, THE CEL HAS CLEARED, HOWEVER THE VSC LIGHTS ARE STILL ON AND VSC IS DISABLED. I HAVE SERIOUS CONCERNS THAT TOYOTA DISABLES KEY SAFETY SYSTEMS DUE TO EMISSIONS RELATED FAILURES ESPECIALLY GIVEN THE INHERENT STABILITY PROBLEMS WITH SUV'S. IF I'M ON A TRIP WITH MY FAMILY AND AN O2 SENSOR FAILS, OR A CATALYTIC CONVERTER FAILS, OR THE GAS CAP FAILS, KEY SAFETY SYSTEMS THAT HELP KEEP MY FAMILY AND I SAFE SHOULD NOT BE DISABLED! I THINK THIS DESERVES AN INVESTIGATION. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA 4 RUNNER. THE CONTACT STATED THAT WHILE PARKED, THE DEFROSTER WAS ACTIVATED WHEN THE REAR WINDOW EXPLODED. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER WHERE THEY ADVISED THE CONTACT THAT THE FAILURE WAS CAUSED BY AN ELECTRICAL MALFUNCTION IN THE DEFROSTER. THE VEHICLE WAS THEN REPAIRED WITH NEW COMPONENTS IN THE DEFROSTER. THE FAILURE MILEAGE WAS 97,000 AND THE CURRENT MILEAGE WAS 98,488.
AROUND THE END OF 2010, I NOTICED A CRACK ON THE DASHBOARD OVER THE PASSENGER SIDE AIRBAG AND TOOK THE VEHICLE TO MY LOCAL DEALER TO SEE IF THE FACTORY REPRESENTATIVE COULD LOOK AT IT AT HIS NEXT VISIT. INSTEAD OF THE REP LOOKING AT IT AT A LATER DATE THE SERVICE MANAGER HAD ME BRING THE VEHICLE BACK SO HE COULD TAKE A PICTURE OF IT. I GOT NO HELP FROM THE DEALER/MANUFACTURER. MID 2011 THE ONE CRACK HAS DEVELOPED INTO 2 CRACKS WITH ONE BEING APPROX 15 INCHES LONG AND THE OTHER APPROX 4-5 INCHES LONG. DECEMBER 2011 I CALLED THE DEALER BACK AGAIN TO SET UP AN APPOINTMENT WITH THE FACTORY REP AND I WAS TOLD TO CALL THE MANUFACTURER CUSTOMER SERVICE PHONE NUMBER AND THEY TOLD ME I HAD TO CALL MY LOCAL DEALER. I CALLED BACK TO MY LOCAL DEALER AND THE SERVICE MANAGER TOLD ME HE WOULD CALL ME WHEN HE KNEW WHEN THE REP WOULD BE AT THE DEALERSHIP. ONE MONTH LATER, AFTER NOT RECEIVING A PHONE CALL I CALLED THE SERVICE MANAGER BACK AND WAS TOLD HE STILL DID NOT KNOW THE REPS SCHEDULE YET. MY CONCERN IS THAT IF I AM INVOLVED IN AN ACCIDENT AND THE AIRBAGS DEPLOY, HOW WILL THESE CRACKS AFFECT THE DEPLOYMENT OF THE PASSENGER SIDE AIRBAG?? WILL THE DASHBOARD BREAK INTO PIECES WHEN THE AIRBAG DEPLOYS AND HURL PLASTIC PIECES OF THE DASHBOARD TOWARDS THE OCCUPANT OF THE PASSENGER SIDE AT GREAT SPEEDS INSTEAD OF CLEANLY COMING OUT OF THE DASH. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA 4RUNNER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30-35 MPH, THE ACCELERATOR PEDAL BECAME JAMMED AND CAUSED THE VEHICLE TO ACCELERATE TO 65 MPH. THE CONTACT WAS ABLE TO RELEASE THE PEDAL AS THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY ADVISED THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THE CONTACT THAT DUE TO HER HAVING AFTERMARKET FLOOR MATS, THEY WERE NOT LIABLE FOR THE FAILURE. THE FAILURE AND THE CURRENT MILEAGES WERE 67,200.
MY 2004 TOYOTA 4/RUNNER DASH BOARD HAS CRACKS ALL IN THE FRONT OF THE RIGHT SIDE AIR BAG (PASSENGER SIDE) THEY CONTINUE TO GROW BECOMING DEEP. THEY APPEARED AT ONE TIME, THIS VERY UNUSUAL, I HAVE OWNED A 1993 TOYOTA 4/RUNNER AND THE DASH BOARD NEVER HAS CRACKS AND IT WAS ALWAYS PARKED OUT SIDE. MY 2004 TOYOTA 4/RUNNER IS A GARAGE KEPT VEHICLE. THIS IS A SAFETY VIOLATION, ONLY CRACKS ON THE FRONT OF THE DASH BOARD ABOVE THE GLOVE BOX WHERE THE AIR BAG IS. I CALLED TOYOTA DEALERSHIP AND THEY SAID NOTHING CAN BE DONE, TO REPLACE IT WILL BE ABOUT 1,000.00..I ALSO SENT A COMPLAINT TO TOYOTA CUSTOMER SERVICE AND THE FIELD INSPECTOR WILL NOT LOOK AT MY 2004 4/RUNNER BECAUSE IT IS OUT OF WARRANTY AND THE YEAR...MY 2004 TOYOTA IS VERY CLEAN AND VERY WELL KEPT, AS STATED AT THE DEALERSHIP WHEN THEY INSPECTED IT AND SAID THEY NEVER SAW ANYTHING LIKE THIS. THIS IS A SAFETY ISSUE AND TOYOTA FIELD INSPECTOR WILL NOT SEE MY TRUCK...NO ONE CAN TELL ME THAT THIS WILL NOT DEPLOY THE AIR BAG...I AM A TOYOTA CUSTOMER AND I AM NOT GETTING CUSTOMER SERVICE. DO I NEED TO TAKE MY TOYOTA 2004 4/RUNNER TO ANOTHER DEALERSHIP THAT CARES...OR I SHOULD NOT BUY A TOYOTA VEHICLE. I AM GETTING THE RUN AROUND FROM THE DEALERSHIP AND TOYOTA CUSTOMER SERVICE. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE FLOOR MAT BECAME TRAPPED UNDER THE ACCELERATOR PEDAL AND CAUSED THE VEHICLE TO UNINTENTIONALLY ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 11V113000 (VEHICLE SPEED CONTROL: ACCELERATOR PEDAL). THE DEALER DID NOT PERFORM THE RECALL BECAUSE THE CONTACT WANTED THE VEHICLE FLOOR MAT REPLACED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THAT ONLY THE ALL WEATHER FLOOR MAT WAS REPLACED WITH THE ACCELERATOR PEDAL RECALL. THE FAILURE AND THE CURRENT MILEAGE WAS 170,000.
I HAD A NEW BRAKE PADS AND ROTOR'S INSTALLED AT 50,000 MILES,AT 70,000 MILES I DISCOVERED THAT THE FRONT LOWER BRAKE CALIPER PISTON HAD FROZEN. IT WAS THE SAME FOR BOTH SIDES. TOOK IT INTO THE SHOP, AND THEY SAID THE SAME THING. HAD TO HAVE THE CALIPER, BRAKE PADS, AND ROTORS, REPLACED ON BOTH SIDES FOR A TOTAL OF $724. THIS IS THE SAME THING THAT HAS HAPPENED TO MANY OTHER OWNERS, WHICH CAN BE FOUND ON WWW.T4R.ORG. *TR
BOTH FRONT (LEFT AND RIGHT) CALIPER SEIZED. LOWER INSIDE PISTON SEIZED AND WOULD NOT RETRACT. REPLACED BOTH CALIPERS WITH RE-MANUFACTURED PARTS FROM A1 CARDONE AND LESS THAN 1 YEAR AND 5000 MILES LATER BOTH CALIPERS HAVE SEIZED AGAIN CREATING WHEEL SHAKE WHEN BRAKING ABOVE 40 MPH. I AM NOT THE FIRST OWNER OF THIS VEHICLE AND AM NOT SURE HOW MANY TIMES IN THE PAST IT HAS BEEN AN ISSUE ON THIS PARTICULAR VEHICLE. RESEARCH ON THE INTERNET HAS REVEALED THAT THIS IS A VERY COMMON PROBLEM FOR 4TH GENERATION 4RUNNERS. IT SEEMS LIKE THERE IS A DEIGN FLAW THAT HAS NOT BEEN ADDRESSED BY TOYOTA AS I CAN FIND NO "UPGRADED" REPLACEMENT. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA 4RUNNER. WHILE DRIVING 30 MPH, THE CONTACT STATED SHE APPLIED PRESSURE TO THE ACCELERATOR PEDAL WHEN IT EXTENDED TO THE FLOOR AND REMAINED STUCK. SHE APPLIED PRESSURE TO THE BRAKES; HOWEVER, THE VEHICLE DID NOT STOP. SHE ACTIVATED THE EMERGENCY BRAKE AND SHIFTED INTO NEUTRAL GEAR AND THE VEHICLE CAME TO A STOP. SHE WAS ABLE TO RESTART THE VEHICLE; HOWEVER, IT WOULD NOT ACCELERATE. THE VEHICLE WAS TOWED TO THE DEALER WHERE SHE WAS INFORMED THAT THE REAR DIFFERENTIAL HAD LOCKED AND FAILED. NO REPAIRS WERE PERFORMED. THE CURRENT AND FAILURE MILEAGE WAS 67,262.
DRIVER SIDE AND PASSENGER SIDE AIR BAGS DEPLOYED WHEN IGNITION SWITCH WAS TURNED TO FIRST POSITION. ENGINE WAS NOT RUNNING AND CAR WAS IN PARK. MY CAR WAS PARKED IN MY GARAGE AT THE TIME AIR BAGS EXPLODED AND HAS NOT BEEN IN ANY ACCIDENTS.
THE EVENING OF 8/10/11 AS I WAS LEAVING WORK, I TURNED THE VEHICLE ON AND A HIGH PITCHED ALARM-TYPE SOUND STARTED; VSC LIGHT, BRAKE LIGHTS CAME ON. AT THIS POINT, I ASKED A NEAR BY SUPERVISOR TO TAKE A LOOK AT THE VEHICLE; UPON INSPECTION HE DID NOT FIND ANYTHING OUT OF PLACE. HE TEST DROVE THE VEHICLE AROUND A COUPLE OF PARKING SPACES AS I WATCHED. HE STOPPED THE VEHICLE AND ASKED IF I HAD BEEN HAVING BRAKE ISSUES. HE THEN ASKED ME TO TEST IT TO SEE IF MY BRAKES NORMALLY RESPONDED AS THEY DID WITH HIM. WHEN I GOT INTO THE VEHICLE TO TEST DRIVE, I ALSO WENT ACROSS A FEW PARKING SPACES BUT WHEN I GOT READY TO BRAKE, THE BRAKES TOTALLY FAILED. THE CURB OF THE END PARKING SPACE STOPPED THE VEHICLE, IT CAME TO REST AND THE TRUCK WAS LATER TOWED TO TOYOTA DEALERSHIP. ON 8/11/11, TOYOTA DEALERSHIP CALLED ME AND STATED THAT THE SKID CONTROL ACTUATOR/ECU ASSEMBLY NEEDED TO BE REPLACED WHICH WOULD COST $3,000.
TL* THE CONTACT OWNS A 2004 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE FRONT DRIVER SEAT WOULD NOT ATTACH TO THE MECHANICAL RAIL PROPERLY AND AS A RESULT, PIECES OF FOAM FROM THE BOTTOM OF THE SEAT CUSHION WERE BECOMING STUCK WITHIN THE FRAME RAIL TRACKS. THE DEALER WAS NOTIFIED OF THE FAILURE YET THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
TL* THE CONTACT OWNS A 2004 TOYOTA 4 RUNNER. THE CONTACT WAS DRIVING 20 MPH WHEN THE STEERING WHEEL FAILED AND BECAME STIFF WITHOUT WARNING. THE CONTACT MENTIONED THAT THE DRIVER WAS ABLE TO REGAIN CONTROL OF THE VEHICLE AND BRING IT TO A STOP. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE LINKAGE TO THE STEERING KNUCKLE WAS FRACTURED AND AS A RESULT, THE STEERING KNUCKLE, STABILIZER BAR, STEERING LINKAGE, UPPER AND LOWER CONTROL ARMS, WHEEL AND BEARINGS, AND THE ROTORS WOULD NEED REPLACING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 66,000.
FROZEN FRONT BRAKE CALIPER RESULTING IN BRAKE PART FAILURE AND BRAKE PEDAL PULSATING. OCCURRED AGAIN MAY 2010. THIS PROBLEM OCCURS WITH MANY TOYOTA TRUCKS. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE FRAME WAS SEVERELY RUSTED AND CORRODED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 67,000.
2004 TOYOTA 4 RUNNER. CONSUMER WRITES IN REGARDS TO NATIONAL SAFETY RECALL COMPLAINT *TGW THE CONSUMER STATED THE DEALER WANTED HIM TO SIGN AN ARBITRATION AGREEMENT AS A CONDITION TO ADDRESS THE RECALL. THE CONSUMER STATED HE SIGNED THE AGREEMENT, BUT HE ALSO WROTE IT WAS UNDER PROTEST/DURESS. *JB
TL* THE CONTACT OWNS A 2004 TOYOTA 4-RUNNER. THE CONTACT WAS DRIVING 2 MPH UPHILL WHEN THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A TREE. THERE WERE NO WARNINGS PRIOR TO THE FAILURE. THE CONTACT WAS INJURED BUT THERE WAS NO POLICE REPORT FILED. THE VEHICLE WAS INSPECTED BUT NO TECHNICIAN WAS ABLE TO EXPLAIN WHAT CAUSED THE CRASH. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CURRENT MILEAGE WAS APPROXIMATELY 110,000 AND THE FAILURE MILEAGE WAS 87,643.
TOYOTA 4RUNNER, 2004, V6-SPORT EDITION DURING WARRANTY PERIOD 2009 (PURCHASED EXTENDED WARRANTY), LOW TIRE PRESSURE SENSOR LIGHT CAME ON, REPAIRED BY TOYOTA DEALERSHIP, AFTER A YEAR LIGHT RETURNED. CHECK ALL TIRES AT RECOMMENDED PRESSURE, LIGHT REMAINS ON. HAD VEHICLE SERVICED FOR RECALL ON FLOOR MAT ISSUE ON MAY 8, 2011 AND ASKED TECH TO CHECK ON LOW TIRE PRESSURE WARNING LIGHT, WAS TOLD THAT ALL TIRES ARE PROPERLY INFLATED; HOWEVER, LIGHT WOULD NOT GO AWAY AND A DIAGNOSTIC CHECK AND COST IS $90. PERSONALLY, I FEEL PREVIOUS PROBLEM WAS NEVER RESOLVED...RECURRING ISSUE. *TR
I WAS DRIVING MY CHILDREN TO SCHOOL AND A CAR COMING IN THE OPPOSITE DIRECTION TRIED TO MAKE A LEFT HAND TURN IN FRONT OF ME, SHE DID NOT HAVE TIME TO MAKE THE TURN( I DIDN'T EVEN HAVE TIME TO PUT ON BRAKES) WHICH ENDED UP IN A HEAD ON COLLISION. I WAS GOING AROUND 45MPH AND MY AIRBAG DID NOT DEPLOY. NO ONE WAS SERIOUSLY HURT BUT MY HEAD AND UPPER BODY DID GET BRUISED AND BANGED UP PRETTY BAD. I DO HAVE A POLICE REPORT AND I'M WAITING TO GET THE COPY. *TR
2004 TOYOTA 4 RUNNER. CONSUMER STATES PROBLEM WITH THE TIRE PRESSURE SENSOR *TGW THE CONSUMER STATED AFTER HE LEFT THE DEALER, THE TAC LIGHT AND ANOTHER TROUBLE LIGHT ILLUMINATED ON THE DASHBOARD.
I LEASED A 2004 TOYOTA 4 RUNNER IN 2004 FOR FIVE YEARS AND TURNED THE VEHICLE BACK INTO TOYOTA IN 2009. DURING THE TIME I HAD THE VEHICLE, THE ACCELERATOR BECAME STUCK ON THE FREEWAY WHICH RESULTED IN MY ENTIRE FAMILY ALMOST BEING KILLED. FORTUNATELY, WE WERE NOT HURT, BUT OUR BRAKES WERE RUINED DURING OUR EFFORTS TO BRING THE VEHICLE TO STOP. AT THE TIME, WE HAD THE BRAKES REPLACED AND OUR MECHANIC FELT THAT SOMEHOW, THE FLOOR MAT CAUSED THE PROBLEM, RATHER THAN SOME MECHANICAL ISSUE. EARLY IN 2011, I BECAME AWARE OF A RECALL OF 2004 TOYOTA 4 RUNNERS BECAUSE OF THIS EXACT PROBLEM. I HAVE REQUESTED REIMBURSEMENT FOR THE BRAKE REPAIR, BUT TOYOTA HAS TOLD ME THAT THEY WILL NOT REIMBURSE ME, AS "BRAKES ARE NOT COVERED UNDER THE RECALL NOTICE". I FIND THIS EXTREMELY DISTURBING AND FEEL THAT TOYOTA IS AVOIDING TAKING RESPONSBILITY. I HAVE COMPLAINED TO THEIR CUSTOMER RELATIONS DEPARTMENT, WHO HAVE BEEN TOTALLY UNCOOPERATIVE. IS THIS SOMETHING THAT YOU CAN LOOK INTO OR HELP ME WITH. IT SEEMS SILLY THAT TOYOTA WOULD NOT ACCEPT RESPONSBILITY FOR SOMETHING THAT WAS AN OBVIOUS DEFECT, FOR WHICH THEY ADMIT..
TL* THE CONTACT OWNS A 2004 TOYOTA 4RUNNER. THE CONTACT STATED THE AIR BAG LIGHT REMAINED ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING AND WAS TOLD THAT THE FAILURE WAS CAUSED BY THE FRONTAL DRIVER SIDE AIR BAG SENSOR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,000 AND THE CURRENT MILEAGE WAS 68,000. UPDATED 06/07/11*LJ UPDATED 07/08/11
TL* THE CONTACT OWNS A 2004 TOYOTA 4RUNNER. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A LOUD RUMBLING NOISE. THE VEHICLE WAS PULLED OVER AND THE CONTACT NOTICED THE CALIPER ON THE FRONT DRIVER SIDE WAS LOCKED AND EXTREMELY HOT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE CALIPER AND BRAKE PAD ON THE FRONT DRIVER SIDE WERE REPLACED. THE FAILURE MILEAGE WAS 29,000 AND THE CURRENT MILEAGE WAS 33,000.
HAD TO REPLACE RIGHT FRONT CALIPER AT 55,000 MILES AFTER IT FROZE UP AFTER NEW PADS WERE INSTALLED--IT WAS DONE BY A LOCAL GARAGE BY A FORMER TOYOTA TECH.--HAD IT CHECKED BY A TOYOTA DEALERSHIP AT 57,000 MILES AND THEY SAID IT WAS ALL GOOD--STILL DID NOT FEEL RIGHT--HAD IT CHECKED AGAIN BY TOYOTA DEALERSHIP AT 66,000 MILES AND THEY SAID IT WAS ALL GOOD AGAIN--AT 94,000 MILES STILL NOT WORKING VERY WELL AND HAD IT SERVICE BY TOYOTA DEALERSHIP WHICH SAID IT WAS FINE--AT 105,0000 MILES BOTH FRONT CALIPERS ARE FROZEN AND NEEDED TO BE REPLACED. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA 4-RUNNER. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT ATTEMPTED TO ENGAGE THE 4-WHEEL DRIVE BUT IT WOULD NOT ENGAGE. THE VEHICLE WAS BROUGHT TO A STOP AND SHE THEN ATTEMPTED TO ENGAGE THE 4-WHEEL DRIVE AGAIN BUT TO NO AVAIL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE SHE WAS ADVISED THAT THE TRANSFER HOSE WAS FRACTURED AND BOTH REAR AXLES WERE LEAKING. THE FAILURE WOULD ONLY OCCUR WHEN ATTEMPTING TO ENGAGE THE 4-WHEEL DRIVE. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 112,000 AND THE CURRENT MILEAGE WAS 113,000. UPDATED 1/5/12*CN
TL*THE CONTACT OWNS A 2004 TOYOTA 4 RUNNER. WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER AND PASSENGER SIDE CURTAIN AIR BAGS SUDDENLY DEPLOYED. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACUTER WAS CONTACTED AND INFORMED THE CONTACT AN INSPECTOR WOULD INSPECT THE VEHICLE FOR THE FAILURE. THE INSPECTOR STATED THE FAILURE COULD HAVE BEEN CAUSED BY DRINK SPILLAGE IN THE CUP HOLDER BECAUSE THE AIR BAG MODULE WAS LOCATED UNDER THE CUP HOLDER. THE INSPECTOR COULD NOT GUARANTEE THAT WAS THE CAUSE OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
WHILE DRIVING I NOTICED THAT MY FRONT ABS WOULD NOT ACTIVATE IN AN EMERGENCY SITUATION. BRAKING DISTANCES BECAME A LOT LONGER. WHEN I WENT TO REPLACE MY FRONT BRAKES, I DISCOVERED THAT THE FRONT LOWER BRAKE PISTON HAD FROZEN. IT WAS THE SAME FOR BOTH SIDES. TOOK IT INTO THE SHOP, AND THEY SAID THE SAME THING. HAD TO HAVE THE CALIPER REPLACED ON BOTH SIDES FOR A TOTAL OF $750. THIS IS THE SAME THING THAT HAS HAPPENED TO MANY OTHER OWNERS, WHICH CAN BE FOUND ON WWW.T4R.ORG. *TR
2004 TOYOTA 4RUNNER. CONSUMER STATES THERE WAS A CLICKING NOISE COMING FROM THE STEERING WHEEL WHILE TURNING RIGHT OR LEFT *TGW THE NOISE WAS A FAINT CLICKING, INCREASING ONLY SLIGHTLY IN VOLUME OVER TIME. THE VEHICLE WAS TAKEN TO THE DEALER AND AN INSPECTION REVEALED THE INNER SHAFT SHOWED GROOVES WHERE THE BEARING RACE HAD CUT INTO THE STEERING SHAFT TO THE EXTENT WHERE IT COULD HAVE CAUSED COMPLETE STEERING LOCK-UP AT ANY TIME. THE CONSUMER WAS INFORMED THAT THE ENTIRE STEERING COLUMN NEEDED TO BE REPLACED. *JB
THIS MORNING I STOPPED AT THE END OF MY DRIVEWAY TO WAIT FOR THE GARAGE DOOR TO GO UP. I STEPPED ON THE BRAKE AND STOPPED. AFTER I WAS STOPPED MY 4RUNNER ACCELERATED HARD AND I HAD TO USE BOTH FEET ON THE BRAKE TO HOLD IT. I SHIFTED IN TO NEUTRAL AND THE ENGINE CONTINUED TO RACE. IT EVENTUALLY STOPPED AND I WAS ABLE TO PULL IN TO THE GARAGE AND PARK. IT WAS VERY FRIGHTENING. I WAS IN 4 WHEEL DRIVE MODE DUE TO SNOW AND ICE ON THE ROADS. AFTER I PARKED IN THE GARAGE, I SHIFTED BACK TO TWO WHEEL DRIVE. *LN
TL*THE CONTACT OWNS A 2004 TOYOTA 4RUNNER. WHILE THE VEHICLE WAS PARKED HE NOTICED THAT 85% OF THE FRONT PASSENGER SEAT BELT WAS TORN. HE ORDERED A SEAT BELT FROM A COMPANY OTHER THAN THE DEALER AND IT WAS INSTALLED BY A CERTIFIED TOYOTA TECHNICIAN. FOUR DAYS LATER, 90% OF THAT SEAT BELT WAS TORN. ONLY A QUARTER OF AN INCH OF THE SEAT BELT WAS CONNECTED. THE SECOND SEAT BELT FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 71,800 AND THE CURRENT MILEAGE WAS 73,369
TOOK MY 4RUNNER TO BE SERVICED AND I WAS TOLD THAT BOTH FRONT BRAKE CALIPERS HAD FROZEN PISTONS. BECAUSE ONLY ONE PISTON WORKED, THEY DAMAGED THE ROTORS AND WORN OUT THE PADS UNEVENLY. THIS IS A CAR THAT ALWAYS SERVICED BY DEALER ACCORDING TO TOYOTA SPECIFICATIONS WITH 67K MILES. THE JOB REPAIR COST ME $2000. NOT ONLY THIS EXTREMELY DANGEROUS BUT ALSO A VERY COSTLY REPAIR. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA 4RUNNER. THE CONTACT STATED THAT WHILE DRIVING 25 MPH AND ATTEMPTING A LEFT TURN, THE VEHICLE CRASHED HEAD ON INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE CHEST AND KNEE. A PASSENGER WAS ALSO REPORTED INJURED. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED TO REPORT THE FAILURE. THE CONTACT STATED THAT THE AIR BAGS SHOULD HAVE DEPLOYED IN THE TYPE OF FRONTAL CRASH HE WAS INVOLVED IN. THE FAILURE MILEAGE WAS 62,000.
I HAVE A 2004 TOYOTA 4RUNNER SPORTS EDITION. I ALWAYS HEAR RATTLING NOISE WHEN I AM DRIVING 40 MPH. RECENTLY, I TOOK MY CAR TO TOYOTA TO HAVE THIS ISSUE SERVICED. THEY SAID IT WAS THE TRANSFER CASE. I WAS GOING DRIVE IT OUT OF STATE WITH MY WIFE FOR OUR ANNIVERSARY, BUT THEY RECOMMENDED I NOT TO DRIVE IT. THEY REPLACED THE TRANSFER CASE. IT WAS GOING TO COST ME OVER $1300, BUT LUCKILY I HAD PURCHASED AN EXTENDED WARRANTY.I HAVE HEARD ABOUT POWER TRAIN PROBLEMS WITH THIS MODEL OF TOYOTA THAT LED TO IT BEING RECALLED. ANOTHER PROBLEM IS WHEN I COME TO A STOP I HEAR A CLUNKING NOISE. WHEN I MENTIONED THIS ISSUE, TOYOTA SAID ITS THE 4WHEEL DRIVE, BUT I WASN'T USING THE 4W DRIVE WHEN THIS ISSUE OCCURRED FOR ME. EVEN NOW ITS STILL A PROBLEM. PLEASE ADVISE ON WHAT I SHOULD DO BEFORE SOMETHING GOES WRONG. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA 4RUNNER. THE CONTACT WAS DRIVING 30 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY WHERE THE VEHICLE WAS DIAGNOSED AND THE MECHANIC LOCATED THE FAILURE AT THE FUEL PUMP. THE FUEL PUMP WAS FRACTURED AND HAD METAL PIECES WITHIN THE PUMP. THE MECHANIC REPLACED THE FUEL PUMP. THE MANUFACTURER ADVISED THE CONTACT THAT IF THEY RECEIVED ENOUGH COMPLAINTS REGARDING THE FUEL PUMP FAILURE IN HIS YEAR, MAKE AND MODEL THEN THEY COULD POSSIBLY OPEN AN INVESTIGATION. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 62,000 AND THE CURRENT MILEAGE WAS 63,000.
TL * THE CONTACT OWNS A 2004 TOYOTA 4RUNNER. SHE TOOK THE VEHICLE IN FOR INSPECTION ON HER BRAKES AND THE DEALER FOUND THAT THE FRONT CALIPERS WERE RUSTED.THE DEALER REPLACED BOTH FRONT CALIPERS, WHICH COST THE CONTACT $1116. THE MANUFACTURER WAS CONTACTED BUT THEY DID NOT OFFER ANY ASSISTANCE.THE FAILURE MILEAGE WAS 42,364.
2004 TOYOTA 4-RUNNER DASH CRACKING ABOVE GLOVE BOX/ AIR BAG IN TWO PLACES. GETTING LARGER DAILY. *TR
2004 TOYOTA 4RUNNER BRAKE CALIPERS SEEM TO SEIZE AT 10K MILES. THE BOOTS ON THE PISTONS HOLD WATER, AND DURING WINTER GATHER SIGNIFICANT CORROSION FROM ROAD SALT. TOYOTA REPLACES WITH THE SAME PART, BUT THESE FAIL IN THE SAME MANNER. *TR
BOTH SUNVISORS HAVE FAILED, THEY DO NOT STAY UP OR ALL THE WAY DOWN ,THEY MUST BE HELD UP WITH VELCRO STRAPS. *TR
2004 TOY 4RUNNER. DRIVERS SIDE SUN VISOR IS LOOSE AND "DROPS" INTO THE DRIVERS FILED OF VIEW, ESPECIALLY FOR A TALL DRIVER LIKE ME... LEANING FORWARD WILL ALLOW THE DRIVER TO HIT HEAD AGAINST IT. THIS STARTED A LITTLE WHILE AGO, AND IS NOW JUST ONGOING. *TR
BRAKE PEDAL SPONGY, NOT STOPPING LIKE IT SHOULD ( EXTENDED STOPPING RANGE) UNEVEN BRAKE PAD WEAR SMELL OF HOT BRAKES WHEN USED HARD. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Toyota 4Runner → · Every 4Runner year → · How the figures are calculated →