Page 8 of 14 · complaints 351–400 of 696

2003 Toyota 4Runner complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Steering
Filed May 17, 2016155,545 milesAL

STEERING BINDS AND SOMETIMES PREVENTS A CONTINUED TURN. HAVE TO OVER POWER STEERING WHEEL TO COMPLETE TURNS IN EITHER DIRECTION. NOT A FLUID, PUMP, STEERING RACK ISSUE FROM WHAT I CAN TELL. UNDERSTAND IT MAY BE AN UNPROTECTED STEERING SHAFT U-JOINT. DANGEROUS SITUATION IF NOT CORRECTED ASAP AS ISSUE GETS WORSE VERY QUICKLY.

Suspension
Filed Apr 20, 201675,000 milesNY

THE FRAME ON MY 2003 4RUNNER HAS RUSTED TO THE POINT OF BREAKING. TOYOTA HAD A RECALL ON THE TACOMA OF THE SAME YEAR FOR THIS ISSUE AND THAT VEHICLE HAS THE SAME FRAME. AS AN OWNER OF A 4RUNNER I AM UPSET BECAUSE MY VEHICLE COSTS MORE, BUT TOYOTA WILL NOT FIX THIS.

Unknown or Other
Filed Apr 8, 2016180,000 milesIN

I PURCHASED MY 4RUNNER NEW. IT CURRENTLY HAS 189,500 MILES. EVEN THOUGH I KEEP MY CAR INSIDE MY GARAGE, THE DASHBOARD IS CRACKED AND STICKY. I SEE MANY OTHER COMPLAINTS LIKE THIS ONE. TOYOTA NEEDS TO FIX THIS PROBLEM.

Unknown or Other
Filed Apr 1, 2016143,000 milesPA

FRAME IS RUSTED THROUGH MAKING THE VEHICLE UNSAFE AND WILL NOT PASS SAFETY INSPECTION

Structure › Body
Filed Mar 22, 201680,000 milesNY

EXTENSIVE PREMATURE FRAME RUST

Structure › Body
Filed Mar 21, 2016141,000 milesPA

TL* THE CONTACT OWNS A 2003 TOYOTA 4RUNNER. WHILE AT AN INDEPENDENT MECHANIC FOR REPAIRS, THE MECHANIC DIAGNOSED THAT THE ENTIRE SUBFRAME WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 141,000.

Structure › Body
Filed Mar 18, 2016OH

I PURCHASED MY TOYOTA NEW IN 2003 AND HAVE HAD IT SERVICED BY THE SAME DEALER AS PER SCHEDULE. I HAVE 300469 MILES BUT HAVE RUSTING FRAME EVEN THOUGH I WASH UNDER FRAME ON A REGULAR BASIS. I HAVE BEEN TOLD BY THE MECHANICS AT THE DEALER THAT IS JUST THW NATURE OF THE MAKE. I PLAN ON KEEPING MY CAR BECAUSE IT RUNS VERY WELL WITH LITTLE OR NO PROBLEMS WITB EXCEPTION OF RUST. THE TACOMA OF THE SAME YEAR WAS TECSLLED.FOR THIS SAME REASON BUT NOT THE 4 RUNNER WITH THE SAME FRAME

Unknown or Other
Filed Feb 27, 2016FL

TOYOTA SEEMS TO BE DRAGGING THEIR FEET IN REPLACING THE STICKY DASHBOARDS AS PROMISED. SURELY THEY ARE NOT REPLACING THESE DASHBOARDS OUT OF PURE CONCERN FOR VEHICLE OWNERS. THEY MUST HAVE BEEN PRESSURED THROUGH THE CLASS ACTION LAWSUITS AND BY DRAGGING THEIR FEET MAY BE EFFECTIVELY IN CONTEMPT OF THAT PROMISE. I FIRST HEARD FROM TOYOTA IN THE SPRING OF 2014 THAT I WILL BE FURTHER CONTACTED IN THE SPRING OF 2015 ABOUT MY REPLACEMENT. AFTER RECEIVING THAT LETTER IN THE SPRING OF 2015, I CONTACTED MY LOCAL TOYOTA DEALERSHIP BUT WAS NOT ABLE TO GET AN APPOINTMENT UNTIL JUNE 2015. SINCE THEN I HAVE BEEN WAITING FOR THEM TO RECEIVE THE NECESSARY PARTS. SURELY TOYOTA HAVE NOT STOPPED MAKING CARS SO THEIR INABILITY TO COMPLETE THEIR PROMISE APPEARS TO BE OUT OF INDIFFERENCE. HOPEFULLY THE DEPARTMENT OF CONSUMER PROTECTION CAN PUT MORE PRESSURE ON TOYOTA TO HONOR THEIR PROMISE.

Service Brakes
Filed Feb 16, 2016260,000 milesNC

TL* THE CONTACT OWNS A 2003 TOYOTA 4RUNNER. WHEN THE VEHICLE WAS STARTED, THE ABS, EMERGENCY BRAKE, AND VSC TRAC LIGHTS REMAINED ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED. THE CONTACT PLACED THE VEHICLE IN DRIVE AND THEN DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE DID NOT STOP. THE CONTACT QUICKLY PLACED THE GEAR IN PARK AND CALLED A TOW TRUCK. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HYDRAULIC ABS AND THE TC MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS AT THE SHOP FOR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 260,000.

Wheels
Filed Feb 4, 201670,000 milesIN

PLEASE VISIT THIS SITE AND YOU FIND OVER 600 COMPLAINTS REGARDING TOYOTA'S WHEELS CORRODING. HTTP://WWW.NUCKLESLAW.COM/SOFTWARE-NEGOTIATIONS-EXPERT/TOYOTA-ALLOY-WHEELS-BUBBLING-TOYOTA-QUALITY-CONCERNS/COMMENT-PAGE-12/#COMMENTS I'M AN OWNER OF A 2003 4RUNNER AND HAVE RESEARCHED THE ISSUES INVOLVING THE PAINT ON THE WHEELS PEELING. I HAVE FOUND THAT IT IS AN ISSUE WITH SEVERAL, IF NOT ALL WHEELS THAT TOYOTA USES ON THEIR 4 RUNNERS AND OTHER TRUCKS. WHY DOES TOYOTA CONTINUE TO SELL AND USE A WHEEL WHEN THEY KNOW IT IS DEFECTIVE, AND WHY AREN'T THEY CORRECTING THE PROBLEM BY ISSUING REFUNDS, OR REPAIR SERVICES? THE DEFECT LEADS TO THE WHEEL BEING CORRODED AND EVENTUALLY COMPROMISES THE INTEGRITY OF THE WHEEL'S STRENGTH. THE SAFETY OF THE WHEEL IS A BIG CONCERN OF MINE, ESPECIALLY SINCE THE PROBLEM CONTINUES TO GET WORSE. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Wheels
Filed Feb 3, 201675,000 milesIN

I'M AN OWNER OF A 2003 4RUNNER AND HAVE RESEARCHED THE ISSUES INVOLVING THE PAINT ON THE WHEELS PEALING. I HAVE FOUND THAT IT IS AN ISSUE WITH SEVERAL, IF NOT ALL WHEELS THAT TOYOTA USES ON THEIR 4 RUNNERS AND OTHER TRUCKS. WHY DOES TOYOTA CONTINUE TO SELL AND USE A WHEEL WHEN THEY KNOW IT IS DEFECTIVE, AND WHY AREN'T THEY CORRECTING THE PROBLEM BY ISSUING REFUNDS, OR REPAIR SERVICES? THE DEFECT LEADS TO THE WHEEL BEING CORRODED AND EVENTUALLY COMPROMISES THE INTEGRITY OF THE WHEEL'S STRENGTH. THE SAFETY OF THE WHEEL IS A BIG CONCERN OF MINE, ESPECIALLY SINCE THE PROBLEM CONTINUES TO GET WORSE. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Air Bags
Filed Feb 3, 2016100,000 milesIN

THE STEERING WHEEL COVER IS BROKEN, CRACKED. BEHIND IT IS THE AIR BAG.

Electrical System
Filed Feb 1, 2016AR

MY 2003 TOYOTA HAD EMISSIONS ISSUES IN THAT ALL FOUR OXYGEN SENSORS WOULD FAIL QUICKLY. IT TOOK ME TWO YEARS AND LOTS OF MONEY LATER TO DETERMINE THAT THE CAUSE OF THIS IS BECAUSE TRANSMISSION FLUID IS WICKING ITS WAY THROUGH THE TRANSMISSION SOLENOID HARNESS ALL THE WAY TO THE ECU AND ONCE THERE BECAUSE OF THE WAY THE ECU IS MOUNTED GETS INTO ALL OF THE OTHER WIRING HARNESSES OF JUST ABOUT EVERY OTHER SENSOR. I WENT TO TOYOTA AND THE FIRST TECHNICIAN NEVER HEARD THAT HAPPENING BEFORE BUT ANOTHER OVERHEARD OUR CONVERSATION AND SAID "I BET YOU HAVE A 4RUNNER" SO YEAH ITS HAPPENED TO OTHERS. THEY WANTED NEARLY $4500 TO FIX THE ISSUE. NEW ENGINE WIRING HARNESS $1500-$2000 AND ANOTHER $1000 FOR THE LABOR AND THE REST OF THE ESTIMATE IS FOR OTHER PARTS NOT SPECIFIED. THEIR SOLUTION IS TO CUT THE WIRE BELOW THE TRANSMISSION WIRING HARNESS CONNECTOR THEN SPLICE AND SOLDER BUT I WOULD HAVE TO REPLACE NEARLY ALL THE CRITICAL WIRING IN THAT CAR. I CANT GIVE AN EXACT DATE ON WHEN IT STARTED GOING WRONG BUT I CAN LOOK AT THE SERVICE HISTORY ON THE TOYOTA OWNER'S WEBSITE AND GIVE YOU THIS TIMELINE. 0-89,997 - NO, ISSUES WITH EMISSIONS OR ELECTRICAL SYSTEMS. 89,997MI - 90K SERVICE DONE - TRANSMISSION FLUID CHANGE W/FLUSH DONE AT DEALER. 98,152MI - CAR REPORTING LEAN CODES, DEALER REPLACES MAF SENSOR. 100,117 - CAR REPORTING LEAN CODES, DEALER REPLACES O2 SENSOR AND A/F SENSOR BANK 2 POSITION 1 & 2 105,312 - CAR REPORTING LEAN CODES, DEALER REPLACES BANK 1 POSITION 1 A/F SENSOR AND MAF SENS

Structure › Body
Filed Feb 1, 2016153,208 milesVA

FAILED STATE INSPECTION 1/25/16 DUE TO RUSTED AND PERFORATED FRAME. IT PASSED THE INSPECTION 1/26/15 JUST BEFORE SELLING VEHICLE TO US. WE HAVE PUT LESS THAN 7000 MILES ON IT SINCE PURCHASE ON 1/28/15.

Structure › Body
Filed Jan 28, 2016203,000 milesIN

WHILE DRIVING ON THE HIGHWAY THE PASSENGER REAR SIDE OF MY TOYOTA 4RUNNER BEGAN TO MOVE UP AND DOWN AND WOBBLE MAKING THE CAR WANDER ALL OVER THE ROAD. WE IMMEDIATELY WENT TO THE LOCAL TOYOTA DEALER, CARVER TOYOTA OF COLUMBUS IN TAYLORSVILLE, IN. INSPECTING THE CAR ON THE PASSENGER REAR SIDE WE FOUND THAT THE REAR SUSPENSION HAD PULLED AWAY FROM THE FRAME WHERE THE FRAME HAD COMPLETELY RUSTED LEAVING A BIG HUNK OUT OF THE FRAME. THERE WAS EXTENSIVE RUSTING OF THE FRAME IN MULTIPLE PLACES. THE CAR WAS INSPECTED AND PHOTOGRAPHED BY MATT WARREN, SERVICE MANAGER AT CARVER TOYOTA AND WAS DETERMINED TO BE UNDRIVEABLE. THIS IS A WELL MAINTAINED VEHICLE WHICH IS IN TIP-TOP CONDITION IN EVERY OTHER RESPECT THAN THE RUSTED FRAME. WE ARE VERY UPSET TO LOSE A GOOD CAR WHICH STILL HAD A LOT OF VALUE STILL LEFT IN IT TO US. WE ALSO FEEL THAT THIS IS A VERY IMPORTANT SAFETY ISSUE. WE WERE INCREDIBLY LUCKY THAT NEITHER WE NOR ANYBODY ELSE ON THE HIGHWAY THAT DAY WERE INJURED BY THIS DANGEROUS SITUATION. AND WE ARE VERY CONCERNED THAT THIS HAS BEEN REPORTED IN OTHER 4RUNNERS AS WELL AND THERE HASN'T BEEN A RECALL AND THESE DANGEROUS VEHICLES ARE STILL ON THE ROAD. WE ARE HOLDING ON TO THE VEHICLE HOPING THAT THERE WILL BE SOME REMEDY FOR THIS SITUATION. THANK YOU SO MUCH FOR YOUR ATTENTION. *TR

Unknown or Other
Filed Jan 27, 2016130,000 milesIL

FRAME RUSTED OUT IN LESS THAN 13 YEARS ON THE ROAD.

Structure › Body
Filed Jan 21, 2016130,000 milesNJ

TL* THE CONTACT OWNS A 2003 TOYOTA 4UNNER. WHILE DRIVING OVER A POTHOLE AT APPROXIMATELY 25 MPH, A LOUD BANG EMITTED OUTSIDE OF THE VEHICLE. THE VEHICLE WANDERED OUT OF THE LANE INDEPENDENTLY AND BECAME DIFFICULT TO STEER. THE FAILURE OCCURRED WHEN ENCOUNTERING UNEVEN ROAD SURFACES AND POTHOLES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENTIRE FRAME WAS COMPLETELY CORRODED. THE VEHICLE WAS BEYOND REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. UPDATED 04/14/16*LJ *CN

Structure › Body
Filed Jan 20, 2016104,000 milesNY

TL* THE CONTACT OWNS A 2003 TOYOTA 4RUNNER. WHILE BACKING OUT OF THE DRIVEWAY, THE LOWER CONTROL ARM FAILED AND THE VEHICLE BECAME INOPERABLE. THE VEHICLE WAS TOWED TO THE DEALER AND AN INSPECTOR SENT BY THE MANUFACTURER EXAMINED THE DAMAGE. THE INSPECTOR DETERMINED THAT THE SUBFRAME BRACKET, WHICH HOLDS THE LOWER CONTROL, HAD RUSTED AND CAUSED THE LOWER CONTROL ARM TO FAIL. THE INSPECTOR RECOMMENDED THAT THE ENTIRE FRAME OF THE VEHICLE BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.

Structure › Body
Filed Jan 14, 2016GA

HEAVILY RUSTED AREAS ON THE FRAME ON MY 2003 TOYOTA 4RUNNER. VEHICLE IS GARAGE KEPT AND ROUTINELY MAINTAINED.

Structure › Body
Filed Jan 14, 2016NJ

MY 2003 4RUNNER HAS SERIOUS FRAME RUST ISSUES WITH LESS THAN 150,000 MILES. THE PIECE OF THE FRAME THAT SUPPORTS THE RADIATOR AND A/C CONDENSER HAS RUSTED COMPLETELY THROUGH AND THE RADIATOR IS UNSUPPORTED ON THE DRIVER'S SIDE. I HAVE NOT EXPERIENCED THIS PROBLEM WITH MY OLD 1996 4RUNNER WHICH HAD 100,000 MORE MILES ON IT.

Structure › Body
Filed Jan 12, 2016153,000 milesVT

SCHEDULED VEHICLE FOR REGULAR INSPECTION. TOYOTA REP ADVISED SUBSTANTIAL ROT ON FRAME, REAR PASSENGER SIDE. DID NOT PASS INSPECTION. REP ADVISED THAT NO CURRENT REMEDIES/RECALLS IN PLACE. REP SUGGESTED TO TRADE IT IN. 153000 MILES, ENGINE/TRANSMISSION EXCELLENT CONDITION. FRAME WASHED AND TREATED W/ RUST PREVENTION 2X A YEAR. UNACCEPTABLE STRUCTURAL PROBLEM, GIVEN THE CIRCUMSTANCES WITH NO REMEDY FROM TOYOTA.

Service Brakes
Filed Nov 9, 201565,000 milesVA

OWNER WAS DRIVING VEHICLE IN A CITY AT 10 MPH WHEN ABS, VSC, TRAC AND EBRAKE LIGHT CAME ON ALONG WITH AN ALARM SOUND. BRAKES COMPLETELY FAILED AND WOULD NOT RESPOND ON SEVERAL ATTEMPTS. MANAGED TO SLOW CAR TO SIDE OF THE ROAD WITHOUT HITTING ANYTHING BY PRESSING EBRAKE AND PUMPING BRAKE PEDAL. TOWED TO AUTO REPAIR SHOP AND WAS TOLD THAT THE HYDRAULIC BRAKE BOOSTER COMPLETELY FAILED AND BRAKES WOULD NOT WORK WITHOUT REPLACING THE ENTIRE BRAKE BOOSTER ASSEMBLY. QUOTED $3100 FOR REPAIR. BASED ON SOME INTERNET SEARCHING, THIS APPEARS TO BE A FAIRLY COMMON ISSUE ON THIS MODEL/YEAR. DISAPPOINTED THAT TOYOTA HAS NOT PROVIDED SOME FIX FOR THIS ISSUE WHICH COULD PROVE INCREDIBLY DANGEROUS.

Air BagsCrash1 injured
Filed Nov 3, 2015138,000 milesTX

DRIVING 45 MPH IN A 45 MPH ZONE ON CITY STREET WHEN A PICKUP TRUCK FAILED TO YIELD RIGHT-OF-WAY AND PULLED IMMEDIATELY IN FRONT OF 4RUNNER. ALMOST ZERO TIME FOR BREAKING. 4RUNNER HIT PICKUP TRUCK BEHIND DRIVER'S DOOR AT NEARLY 45 MPH. THE TRUCK WAS WAS MOVING RIGHT TO LEFT. FRONT END OF 4RUNNER SEVERELY DAMAGED AND FRAME WAS BENT. 4RUNNER BUMPER MOUNTS JUST BELOW AIRBAG SENSORS WERE BROKEN OFF. AIRBAGS ON 4RUNNER DID NOT ACTIVATE. 4RUNNER DRIVER HAS SEVERE CONCUSSION AND OTHER INJURIES. BOTH VEHICLES WERE TOTALED BY THE PICKUP TRUCK DRIVER'S INSURANCE CARRIER. THE SAFETY ISSUE TOO FAILURE OF THE AIRBAG TO DEPLOY IN A SEVERE FRONTAL COLLISION...UPDATED 11/12/15 *BF

Structure › Body
Filed Oct 29, 201562,000 milesCA

TL* THE CONTACT OWNS A 2003 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE SUBFRAME OF THE VEHICLE HAD EXCESSIVE RUST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000

Suspension
Filed Oct 20, 2015PA

THE FRAME IS ROTTING OUT.

Structure › Body
Filed Oct 7, 2015139,000 milesIL

TL* THE CONTACT OWNS A 2003 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TO BE SERVICED, BUT IT WAS DISCOVERED THAT THERE WAS EXTENSIVE CORROSION ON THE FRAME OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,000. .....UPDATED 12/08/15 *BF *JS

Unknown or Other
Filed Oct 2, 201565,257 milesKY

THE FRAME ON MY 4 RUNNER ROTTED SO BADLY IT WAS UNSAFE AND NOT REPAIRABLE. I TOOK VEHICLE IN TO THE DEALER TO HAVE BRAKES WORKED ON. WHEN THEY PUT IT UP ON THE RACK, THEY ASKED ME TO COME BACK AND LOOK AT IT. THE FRAME WAS ROTTEN WITH RUST. THEY TOLD ME THAT IT WAS UNSAFE TO DRIVE, NOT PRACTICAL TO REPAIR, AND COULD ONLY BE SOLD FOR PARTS. THIS VEHICLE ONLY HAD 65,257 MILES ON IT. THE FRAME WAS RUSTED SO BAD THAT THE SERVICE MAN TOLD ME THAT HE THOUGHT HE COULD POKE A SCREWDRIVER RIGHT THROUGH IT. LARGE RUSTY CHUNKS WERE FALLING RIGHT OFF OF THE FRAME. THERE ARE TWO STEEL U PIECES WELDED, ONE ON EITHER SIDE, TO THE FRONT OF THE FRAME FOR TOWING PURPOSES. ONE OF THESE WAS HANGING DOWN BY A RUSTY THREAD. I LATER PULLED ON IT WITH MY HAND AND IT CAME RIGHT OFF WITH A BUNCH OF SCALY RUST FLAKES. I HAVE SAVED IT AS EVIDENCE OF HOW BADLY THE FRAME HAD DISINTEGRATED. THE DEALER WOULD ONLY ALLOW ME $100 ON A TRADE IN, BUT I DID AS I HAD TO HAVE A VEHICLE TO DRIVE. I FELT VERY FORTUNATE THAT THE FRAME DID NOT BREAK UP WHILE I WAS DRIVING IT AS I COULD HAVE BEEN KILLED! MY WORKING CAREER HAS BEEN AS AN ENGINEER AND I AM VERY FAMILIAR WITH METALS AND CORROSION, BUT I HAVE NEVER SEEN STEEL THIS PRONE TO ROTTING.

Structure › Body
Filed Sep 22, 2015180,000 milesMA

TL* THE CONTACT OWNS A 2003 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE SUBFRAME WAS RUSTED. IN ADDITION, THERE WERE THREE LARGE HOLES IN THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000.

Structure › Body
Filed Sep 2, 2015137,000 milesVA

MY VEHICLE HAS SEVERE FRAME RUST AND ROT. PART OF FRAME AT THE FRONT OF THE CAR HAS HOLES IN IT AND IS NOT SAFE TO DRIVE. THIS VEHICLE HAS BEEN WELL MAINTAINED. IT WAS DRIVEN PRIMARILY IN MARYLAND AND VIRGINIA.

Suspension
Filed Sep 2, 2015211,000 milesCT

2003 TOYOTA 4 RUNNER WAS BROUGHT INTO DEALERSHIP ON SATURDAY AUGUST 29, 2015 TO INSPECT THE FRAME RUST. THE RUST WAS VERIFIED BY THE DEALER, AND WAS SENT ON MY WAY, WITH NO WARNING THAT IT WAS UNSAFE. MONDAY AUGUST 31, 2015, THE VEHICLE EXPERIENCED A FRAME FAILURE THAT COULD HAVE BEEN CATASTROPHIC. THE DRIVER SIDE REAR CONTROL ARM MOUNT BROKE FREE FROM THE FRAME AT APPROXIMATELY 30 MPH. THE REAREND STARTED TO SHAKE, WOBBLE AND VIBRATE AND WAS IMMEDIATELY PULLED OFF THE ROAD. TALKED TO DEALER, NO RECALLS ON SAID VEHICLE. TALKED TO TOYOTA CORPORATE, THEY SAID THERE IS NOTHING THEY CAN DO. TACOMA'S AND TUNDRA'S HAVE A RECALL, BUT NOT THE 4RUNNER. A COMPLAINT WAS FILED HERE ON JULY 5, 2015.

Unknown or Other
Filed Aug 31, 2015NY

FRAME HAS SEVERE RUST. MUCH MORE THAN WOULD EVER BE CONSIDERED NORMAL.

Structure › Body
Filed Jul 29, 2015140,000 milesCT

BROUGHT THE VEHICLE IN FOR A SUSPENSION CHECK AND THE MECHANIC FOUND THE PASSANGER REAR FRAME COMPLETELY ROTTED.

Unknown or Other
Filed Jul 26, 2015125,000 milesNY

THIS VEHICLE IS UNSAFE TO DRIVE DUE TO THE FRAME THAT SUPPORTS THE CAR IS RUSTED OUT WHERE THE STRUCTURE OF THE FRAME IS COMPROMISED AND THE VEHICLE IS UNSAFE TO DRIVE. EVERY OTHER COMPONENT ON THE CAR IS IN VERY GOOD WORKING ORDER.

Steering
Filed Jul 20, 2015135,000 milesPA

STEERING LOCKED UP DURING TURN INTO BUSY PARKING LOT SHEETZ STORE AND GAS STATION SAFELY STOPPED VEHICLE AFTER TROUBLE SHOOTING THE PROBLEM WE SPRAYED PENETRATING OIL ON LOWER STEERING SHAFT UNIVERSAL WE MOVED VEHICLE TO BE TOWED HOME WAITING FOR PARTS COMPLETE FAILURE COULD HAVE BEEN DEADLY IF DRIVING AT HIGHWAY SPEED. THIS IS THE SECOND RUST PROBLEM WE HAVE HAD WITH TOYOTA NOTHING WAS EVER DONE WE LOST A 1997 TOYOTA T-100 IN AN ACCIDENT DUE TO FRAME FAILURE.

Suspension
Filed Jul 5, 2015209,000 milesCT

2003 TOYOTA 4RUNNER WITH EXCESSIVE FRAME ROT ON REAR OF FRAME. REAR CONTROL ARM MOUNT IS COMPROMISED WITH EXTREME RUST PERFORATION. BUMP STOP OVER AXLE IS MISSING BECAUSE OF 2"-4" HOLE IN OUTER FRAME RAIL. CAR IS DEEMED UNSAFE TO DRIVE.

Suspension
Filed Jul 4, 2015119,000 milesMA

THE DEALER DISCOVERED SEVERE RUSTING AND A HOLE IN THE VEHICLE FRAME. THE VEHICLE HAS BEEN PROPERLY MAINTAINED AND SHOULD NOT BE RUSTING AND CREATING A SAFETY ISSUE AT THESE MILES AND VEHICLE AGE. TOYOTA WAS NOTIFIED AND SAID THAT THERE IS NOTHING THAT CAN BE DONE. SINCE THESE VEHICLES SHARE THE SAME FRAME MANUFACTURER ISSUES AS THE PREVIOUS FRAME RECALLS FOR TUNDRA AND TACOMA VEHICLES, TOYOTA SHOULD DO A RECALL AND REPLACEMENT OF THE DEFECTIVE FRAMES ON THE 4RUNNERS AS WELL.

Unknown or Other
Filed Jun 22, 2015157,864 milesNH

THE FRAME ON MY 2003 4RUNNER HAS "PERFORATIONS" IN IT'S FRAME RAILS AND THE FRONT CROSS-MEMBER IS TOTALLY ROTTED AWAY...THIS HAS BEEN AND ISSUE WITH THESE SUVS FOR YEARS..THE TOYOTA TACOMA SHARES THE SAME FRAME/PLATFORM AS THE 4RUNNER AND HAS HAD SIMILAR ISSUES, WITH 1 DIFFERENCE TOYOTA HAS REPAIRED MANY OF THEM FREE OF CHARGE ,BUT HAS NOT EXTENDED THESE REPAIRS TO THE 4RUNNER...A $30,000 DOLLAR 12 YEAR OLD SUV SHOULDN'T HAVE A ROTTED FRAME. I BROUGHT THE TRUCK TO A TOYOTA DEALERSHIP AND THEY SAID "FRONT CROSSMEMBER IS ROTTED OFF. ONLY BE HELD BY FROTN SKID PLATE. FOUND A HOLE IN FRAME RAIL DRIVERS SIDE BY FUEL TANK." I WAS THEN TOLD I WOULD BE INFORMED WHEN A TOYOTA USA ENGINEER WOULD BE ABLE TO LOOK AT IT TO SEE IF THEY WOULD DO ANYTHING ABOUT IT. I WAS CALLED ABOUT A WEEK LATER AND TOLD THE ENGINEER REFUSED TO LOOK AT IT AND WOULD NOT BE HELPING ME WITH THIS MATTER..I THEN CALLED TOYOTA USA AND EXPLAINED WHAT WAS GOING ON (I HAVE A CASE # THEY GAVE ME) , THEY TOLD ME TO EXPECT A CALL FROM THE DEALERSHIP (WHERE THE SUV WAS PURCHASED & WHERE THE FRAME WAS INSPECTED) IN 2 DAYS..THAT CALL NEVER CAME....

Electronic Stability Control (esc)
Filed Jun 17, 2015170,000 milesCA

LOST ALL TRACTION CONTROL CAUSING SPIN OFF FREEWAY

Structure
Filed Jun 15, 2015179,000 milesNH

ROTTING OUT FRAME WITH GAPING HOLES. THERE ARE SEVERAL LARGE HOLES IN THE FRAME, AND ALONG THE WELD LINES AND SOFT SPOTS LEADING TO MORE AS WELL. UNSAFE TO DRIVE AND NOW OFF THE ROAD (I AM NOW WITHOUT A CAR OR VALUE FOR TRADE IN). APPARENTLY, ACCORDING TO 3 SEPARATE MECHANICS I BROUGHT THE TRUCK TO, IT RESEMBLES THE TACOMA ROTTING THAT LED TO RECALL (THAT I HAD NEVER KNOWN ABOUT). ACCORDING TO LAST MECHANIC WHO I WAS GOING TO GET A QUOTE FOR REPAIR SAID THE WHOLE FRAME IS ROTTED, SOFT SPOTS IN SEVERAL OTHER AREAS, AND IT IS A MATTER OF TIME AND NOT WORTH FIXING. I HAVE CALLED TOYOTA TWICE AND THEY BASICALLY SAID "TO BAD FOR YOU". NOTHING THEY ARE GOING TO DO. I'VE TAKEN GOOD CARE OF MY CAR, BOUGHT IT NEW AND HAVE BEEN THE ONLY DRIVER. PLANNED ON ANOTHER COUPLE YEARS AT LEAST. VERY DISAPPOINTED IN TOYOTA AND LUCKY THAT I WAS IN GET TO AN INSPECTION STICKER AS I WOULDN'T HAVE KNOWN. I IMAGINE COULD HAVE BEEN VERY DANGEROUS TO MYSELF AND THE GENERAL PUBLIC HADN'T I BEEN MADE AWARE....UPDATED 07/30/15 *BF UPDATED 9/24/15 *JS

Electrical System
Filed May 26, 2015168,040 milesTX

UPON STARTING VEHICLE, GAS GAUGE AND TACHOMETER DID NOT WORK. TURNED IGNITION OFF THEN RESTARTED AND GAS GAUGE FLUCTUATED AND FINALLY RESPONDED, BUT NO RESPONSE FROM TACHOMETER. AFTER DRIVING VEHICLE WITH AIR ON, STOPPED AT STORE THEN STARTED VEHICLE AND ALL GAUGES WORKED. THIS HAS HAPPENED QUITE OFTEN SINCE IT IS GETTING WARM. I HAVE READ BLOGS WHERE OTHER OWNERS OF THE SPORT MODEL ARE EXPERIENCING THE SAME ISSUE WITH THE CLUSTER FAILING. SOME HAVE TRIED TO GET REPAIRED AND THAT'S A 50/50 SHOT. THE ONLY WAY TO RESOLVE IS TO REPLACE CLUSTER AT $300.00 USED WITHOUT LABOR AND AN EXTRA FEE OF $100.00 TO CALIBRATE MILEAGE. TOYOTA IS AWARE OF ISSUE, BUT FAILS TO RESPOND.

Structure › Frame and Members
Filed May 11, 2015187,000 milesMA

TL* THE CONTACT OWNS A 2003 TOYOTA 4RUNNER. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR UNKNOWN REPAIRS, THE TECHNICIAN FOUND EXCESSIVE RUST ON THE REAR FRAME OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 187,000.

Structure › Frame and Members › Underbody Shields
Filed May 5, 2015195,531 milesNJ

NO FAILURE. FLAME IS RUSTED THROUGH IN PARTS AND VEHICLE DEEMED UNSAFE TO DRIVE BY DEALERSHIP DURING ROUTINE MAINTENANCE. FAILURE IS IMMINENT AND COULD BE CATASTROPHIC. TOYOTA FACTORY PERSONNEL HANDLING COMPLAINTS ACKNOWLEDGED THE RISK ASSOCIATED WITH A RUSTED FRAME, BUT INSISTED THAT THEY COULD DO NOTHING. FRAME IS SAME/SIMILAR TO THE TUNDRA AND TACOMA VEHICLES OF LIKE MODEL YEAR, BOTH OF WHICH HAVE HAD MANUFACTURER RECALLS. NO FACTORY SUPPORT EXISTS FOR THE 4RUNNER. I AM TO KEEP MY RECEIPT FOR ANY REPAIRS AND IF A RECALL HAPPENS IN THE FUTURE, TOYOTA WOULD "CONSIDER" REIMBURSING ME FOR COSTS. *TR

Service Brakes
Filed Apr 28, 2015169,251 milesMD

MY FRONT BRAKE CALIPERS CONTINUE TO FREEZE OR SEIZE AND CAUSES THE BRAKE PADS TO STICK TO THE ROTORS. THIS IS THE THIRD TIME THIS HAS OCCURRED SINCE I OWNED THE TRUCK. RECENTLY, UPON REPLACING THE BOTH FRONT CALIPERS, BRAKE PADS, AND ROTORS, AFTER BLEEDING THE BRAKES THE BRAKE SYSTEM NOW ONLY WORKED IN THE FRONT BRAKES AND NOT THE REAR BRAKES. *TR

Service Brakes
Filed Apr 24, 2015100,000 milesFL

TL* THE CONTACT OWNS A 2003 TOYOTA 4RUNNER. WHILE THE VEHICLE WAS IDLING, THE ABS, PARKING BRAKE, VSC AND TRACTION CONTROL LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT LOST ALL BRAKING CONTROL IMMEDIATELY. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE MASTER CYLINDER THAT CONTROLS THE ABS AND BOOSTER WAS DEFECTIVE AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DECLINED TO PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.

Structure › Frame and Members › Underbody Shields
Filed Apr 22, 2015243,028 milesNJ

2003 4RUNNER WAS IN FOR SERVICE AND I WAS INFORMED THAT THERE WAS AN EXCESSIVE AMOUNT OF RUST DAMAGE ON THE FRONT FRAME CROSS MEMBER AND THERE IS A DANGER THAT THE RADIATOR, WHICH IS SUPPORTED BY THE CROSS MEMBER, COULD SHIFT OR WORK LOOSE. THE RUST DAMAGE IS MOST EVIDENT NEAR THE FRONT RIGHT (PASSENGER SIDE) FRAME MEMBER WHERE THE TOW HOOK IS MOUNTED. DUE TO WEAKNESS IN THIS AREA, THE TOW HOOK PULLED OUT WHEN THE TRUCK WAS BEING WINCHED ONTO A FLATBED FOR TOWING. *TR

Suspension
Filed Apr 15, 2015145,659 milesNY

MY PRIVATE MECHANIC INFORMED ME THAT MY VEHICLE'S FRAME WAS RUSTING AND WAS A SAFETY CONCERN. HE NOTIFIED TOYOTA CUSTOMER CARE WHO STATED THAT TOYOTA WAS NOT RESPONSIBLE. TOYOTA HAS TAKEN RESPONSIBILITY IN THE PAST FOR OTHER VEHICLES WITH THE SAME PROBLEM. MY CASE # WITH TOYOTA IS [XXX]. PLEASE INVESTIGATE AND ADVISE. THANK YOU! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Visibility/Wiper
Filed Apr 6, 201568,000 milesDC

TOYOTA INSTALLED A SUNROOF THAT HAD KNOWN DESIGN DEFECTS IN THE 2003 4RUNNER, THE FIRST MODEL YEAR OF THE 4TH GENERATION 4RUNNER. THE SUNROOF WOULD EVENTUALLY STOP WORKING, AND THE DRAINAGE TUBES IN THE SUNROOF WOULD CLOG AND BACK UP. THIS WOULD CAUSE WATER TO RAIN DOWN ON THE HEAD OF THE DRIVER AND FRONT SEAT OCCUPANTS DURING ACCELERATION OR A SUDDEN STOP. TOYOTA HAS KNOWN ABOUT THE SUNROOF ISSUE SINCE AT LEAST 2006, AND HAD ISSUED MULTIPLE TOYOTA SERVICE BULLETINS ON THE ASSEMBLY WITHOUT INITIATING A RECALL. *TR

Steering
Filed Mar 26, 2015182,700 milesNC

I PURCHASED THIS 4RUNNER IN MARCH, 2015. I BEGAN TO NOTICE A VIBRATION IN THE STEERING WHEEL AT 63MPH. I THOUGHT IT WAS BRAKES, I HAD BRAKES AND ROTORS SURFACED ON 3/12/15. STILL VIBRATING! SO I FIGURED IT WAS A SIMPLE BALANCING ISSUE, I TOOK IT ON THE SAME DAY TO HAVE IT BALANCED. IT STARTED VIBRATING AND SHAKING WORSE! I HAD THE SAME MECHANIC RE-BALANCE AND ROTATE THE WHEELS/TIRES. IT ROAD THE SAME. THEY TURNED ME TO THE TOYOTA DEALERSHIP BECAUSE THEY HAVE THE ROAD ENFORCE BALANCER. I TOOK IT TO TOYOTA TO HAVE THEM TEST DRIVE FIRST, THEY CLAIMED IT WAS INDEED OUT OF BALANCE. TOYOTA BALANCED. I DROVE IT AND IT WAS SHAKING LIKE A LEAF AT 32-70MPH. I HAD TOYOTA RE-BALANCE AGAIN! I DROVE IT AGAIN AND IT REMAINED WORSE. THEY INFORMED ME THAT THEY DIDN'T KNOW WHAT ELSE TO DO. I LEFT THINKING THAT IT WAS MY WHEELS AND OR MY TIRES BECAUSE IN MY MIND TOYOTA KNOWS BEST! I WENT TO WHERE THE TIRES WERE BOUGHT, TIRES ARE 3 MONTHS NEW. THEY INFORMED ME THAT THIS SAME 4RUNNER HAD BEEN BROUGHT IN BY THE PREVIOUS OWNER WITH THE EXACT SAME ISSUE. THEY PULLED THE WHEELS OFF AND PULLED ME ASIDE TO SHOW ME HOW EXCESSIVE THE BALANCING WEIGHTS WERE ON EACH RIM AND SOME ALL THE WAY AROUND RIM (TOYOTA'S DOING). THEY BALANCED USING THE HAWEKA, IT DROVE BETTER BUT STILL VIBRATING AT 32-70MPH. THEY RE-BALANCED AGAIN, STILL SAME ISSUE. THEY USED A DIFFERENT SET OF WHEELS AND BALANCED AGAIN, SAME ISSUE. THEY INSTALLED MY ORIGINAL WHEELS BACK ON AND RE-BALANCED AGAIN, SAME ISSUE! THEY CHECKED HUBS, BEARI

Service Brakes
Filed Mar 10, 2015165,588 milesMA

EXACT SAME ISSUE IDENTIFIED IN: DATE COMPLAINT FILED: 01/07/2015 COMPONENT(S): SERVICE BRAKES DATE OF INCIDENT: 01/05/2015 NHTSA ID NUMBER: 10670783 DROVE CAR TO SHOP WITHOUT LOSING BRAKE POWER. QUOTED $3,000 AND TOLD THE ABS ACTUATOR REQUIRES REPLACEMENT. I'VE REPLACED TRANSMISSIONS AND ENGINE PARTS OVER CAR LIFETIMES, BUT NEVER RUN INTO THIS PART FAILING BEFORE, NOT EVEN IN A FORD. WOULD LIKE TO KNOW IF THIS IS A DESIGN DEFECT. *TR

Engine and Engine Cooling
Filed Feb 18, 2015134,000 milesHI

I BOUGHT MY 2003 TOYOTA 4RUNNER LESS THAN A YEAR AGO FROM AN AUTO GROUP (TOYOTA, HONDA, ECT) AND HAD THEM PERFORM A SAFETY INSPECTION. SINCE IT WAS USED I KNEW THERE WOULD BE SOME ISSUES, THE ONLY PROBLEM IT HAD WAS THE RECOMMENDED SERVICE WASN'T COMPLETED AT 90K MILES (TIMING BELT, WATER PUMP, ECT). I WORKED THAT INTO THE DEAL AN WAS ON MY WAY. AFTER DEPARTING THE U.S. AND SHIPPING MY CAR TO HAWAII, THE INSPECTORS HERE FOUND A LOT OF RUST ON THE FRAME AND SAID IT COULD BE AN ISSUE GETTING AN APPROVED SAFETY INSPECTION (REQUIRED FOR REGISTERING THE CAR IN HAWAII). THEY SAID IT ISN'T SEVERE NOW, BUT CAN BE LIVING IN THIS STATE AS IT IS VERY RUSTED AND WILL CONTINUE TO DO SO IN SUCH A HUMID ENVIRONMENT. THEY ALSO SAID THAT TACOMAS FOR THAT YEAR HAD A RECALL DUE TO EXCESSIVE FRAME RUST (SIMILAR IF NOT THE SAME FRAMES) BUT 4RUNNERS DO NOT, SO THEY RECOMMENDED I TALK TO TOYOTA ABOUT IT. I CALLED THE TOYOTA SERVICE CENTER HERE AND THEY SAID THERE IS NO RECALL AND IF I WANTED THE FRAME FIXED OR REPLACED, IT'D HAVE TO BE AT MY EXPENSE. TOYOTA'S ARE FANTASTIC VEHICLES, I JUST HOPE THIS COMMENT AIDS IN THEIR DECISION TO APPROVE A RECALL ON 4RUNNER'S FRAMES DUE TO RUST LIKE THE OTHER MAKES FOR THE SAME YEAR. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2003 Toyota 4Runner → · Every 4Runner year → · How the figures are calculated →