Page 3 of 14 · complaints 101–150 of 696

2003 Toyota 4Runner complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Structure › Body
Filed Apr 9, 2020142,000 milesNY

VEHICLE IS CURRENTLY STATIONARY AT DEALER GETTING SCHEDULED MAINTENANCE. THE TECHNICIAN CALLED ME BACK TO THE SHOP TO SHOW ME WHAT HE FOUND WITH THE VEHICLE ON THE LIFT. EXCESSIVE RUST & CORROSION ON THE FRAME RAILS TO THE POINT WHERE THE VEHICLE WILL SOON BE UNSAFE TO DRIVE. HE ALSO INFORMED ME THAT IF THE VEHICLE EXPERIENCED A SIDE IMPACT, THE DAMAGE & POSSIBLE INJURIES TO OCCUPANTS WOULD BE MUCH WORSE DUE TO THE DIMINISHED INTEGRITY OF THE FRAME. I AM CURRENTLY LOOKING INTO MY OPTIONS SUCH AS WELDING FRAME REINFORCEMENT BUT I BELIEVE THAT TOYOTA SHOULD REPLACE THE FRAMES ON THESE MODELS AS THEY DID WITH THE TACOMAS, SEQUOIAS, & TUNDRAS WHICH HAVE THE EXACT SAME FRAMES & EXPERIENCE THE EXACT SAME RUST & CORROSION PROBLEM.

Structure › Body
Filed Mar 28, 2020IN

I FOUND OUT IN LATE 2018 OR EARLY 2019 THAT THE FRAME WAS RUSTED THROUGH. AFTER LOOKING CLOSER THE RUSTED OUT AREA IS 2 FOOT LONG BY 3 INCH WIDE. THERE WAS NO INCIDENT BUT CONCERNED FOR THE SAFETY WHILE DRIVE G IT.

Suspension
Filed Mar 9, 2020200,000 milesPA

THE TRAILING ARM MOUNT ON THE FRAME BROKE OFF. THE STABILIZER BAR END LINK MOUNT BROKE FREE OF THE FRAME

Suspension
Filed Feb 27, 2020105,000 milesNY

I'VE COME TO FIND OUT THAT THESE MODELS AND YEARS ..... ARE RIDDLED WITH EXCESSIVE RUST. UNSAFE RUST TO THE POINT THAT MY VEHICLE WILL NO LONGER PASS INSPECTION. THE RUST HAS COMPROMISED THE FRAME WHERE IT IS UNSAFE FOR MY FAMILY TO TRAVEL IN!!! MY PROBLEM WAS DETECTED BY MY MECHANIC AFTER ROUTINE SERVICE.

Structure › Body
Filed Feb 23, 2020135,000 milesVA

THE FRAME IS RUSTING FROM THE INSIDE OUT. MY 4RUNNER WAS BOUGHT BRAND NEW AND HAS BEEN BABIED AND USED FOR SHORT COMMUTE I HAVE READ ABOUT NUMEROUS OTHER 4RUNNER OWNERS WITH THE SAME PROBLEM. THE RUSTED CAR FRAME IS UNSAFE FOR DRIVING . I'M TOLD THE FRAME IS RUSTING FROM THE INSIDE OUT. MY VEHICLE HAS BEEN BABIED AND IS IN EXCEPTIONAL CONDITION EXCEPT FOR THE FRAME. THE IS NO RUST ON THE BODY OR OTHER PLACES... JUST THE FRAME THAT MAKES THE VEHICLE UNSAFE TO DRIVE. THE CAR SHOULD HAVE A LOT OF LIFE LEFT IN IT AS THE ENGINE AND OTHER COMPONENTS ARE IN EXCELLENT SHAPE. I SHOULD NOT HAVE TO SELL IT FOR PARTS. I'M TOLD THAT TOYOTA HAS REPLACED SOME FRAMES AND THEY DO THIS ON A CASE BY CASE BASIS. APPARENTLY THE 4RUNNER IS ON THE SAME FRAME AS A COUPLE OF THEIR TRCKS (TUNDRA, ETC.) THE TRUCK FRAMES ARE ALSO RUSTING AND GOING BAD. TOYOTA SHOULD REPLACE THE BAD FRAMES. I LIVE IN THE SOUTHERN PART OF VIRGINIA. I DO NOT LIVE IN THE RUST BELT. WE GET VERY LITTLE SNOW AND ICE. THE FRAMES HAVE A FACTORY DEFECT. ANY FRAME, WHEN USED IN THE CAPACITY AS WE HAVE USED OUR 4RUNNER SHOULD NEVER GO BAD AS THIS ONE HAS. THE FRAME IS A SERIOUS CAR SAFETY ISSUE. FROM READING THE INTERNET, THIS IS A MAJOR PROBLEM FOR TOYOTAS AS THERE ARE MANY MANY OTHER TOYOTA OWNERS WHO HAVE COMPLAINED ABOUT THE SAME PROBLEM AS MINE (BAD RUSTED FRAMES THAT MAKE THEIR VEHICLES UNDRIVEABLE). PLEASE HAVE TOYOTA REPLACE THE FRAMES. IF THEY ARE UNWILLING TO DO THIS, THEN AT LEAST GIVE A GENERAL TRADE-IN ALLOWANCE TO PUR

Unknown or Other
Filed Feb 21, 2020200,000 milesIL

I OWN A 2003 TOYOTA 4RUNNER. I WAS AWARE THAT TOYOTA HAD ISSUES WITH THE TACOMA, TUNDRA, AND SEQUOIA VEHICLES WITH RUSTING FRAMES, BUT I WAS UNAWARE THAT THE 4RUNNERS WERE PLAGUED WITH THE SAME FRAME ROT ISSUES. I HAVE OWNED THE 4RUNNER FOR OVER A YEAR AND HAVE HAD TO REPAIR THE FRAME DUE TO RUST THROUGH ISSUES NOW ON THREE SEPERATE OCCASIONS. THE FRAME IS VERTUALLY A TOTAL LOSS. THE ENGINE, TRANSMISSION, AND OTHER COMPONENTS ARE GREAT, BUT THE FRAME RUST HAS MADE THE VEHICLE TOO UNSAFE TO CONTINUE TO OWN.

Structure › Body
Filed Feb 14, 2020200,000 milesNJ

THE FRAME IS ROTTING AND CRACKING. IT WAS BOUGHT BRAND NEW AND HAS BEEN USED FOR SHORT COMMUTES. IT IS NOW UNSAFE FOR ME AND MY KIDS.

Service Brakes
Filed Feb 12, 2020173,000 milesCO

WHILE DRIVING MY ABS, BREAK, VSC TRAC AND VSC OFF LIGHT CAME ON SOLID. IT WAS ALL ACCOMPANIED BY AN ALARM. I WAS IN HEADING DOWN A HILL IN THE SNOW. RIGHT AFTER THE ALERTS CAME ON I HAD A HARD BREAK PEDAL WITH NO MOVEMENT AND NO BREAKS. I WAS NOT ABLE TO USE THE EMERGENCY BREAK AS IN SNOW THAT WOULD NOT HAVE HELPED. I HAVE DONE SOME RESEARCH AND THIS HAS HAPPENED TO MULTIPLE PEOPLE ONLINE AND ITS CONCERNING THAT IF ABS STOPS/FAULTS YOU LOSE ALL ABILITY TO BREAK AT ALL.

Service Brakes
Filed Feb 10, 2020230,660 milesTN

ONLY A FEW MONTHS AFTER COMPLETE FRONT BRAKE REPLACEMENT:ROTORS, CALIPERS, PADS,WHEN BRAKING AT HIGH SPEED DOWNHILL ON GOOD HIGHWAY, THE VEHICLE BEGAN VIBRATING STRONGLY. STOPPED AT MECHANICS TO HAVE IT CHECKED. I HAD THE TIRES BALANCED AND ROTATED. LEFT FRONT BRAKE ROTOR WAS EXTREMELY HOT, DIAGNOSED AS WARPED ROTOR. REPLACED UNDER WARRANTY,CALIPER AND ROTOR AGAIN. NOW ONLY A FEW THOUSAND MILES LATER THE VIBRATION IS BACK AGAIN. THIS SHOULD NOT BE. THIS HAS ALL HAPPENED WITHIN THE PAST 15000 MILES. SOMETHING MORE IS WRONG THAT IS CAUSING THE BRAKES TO MALFUNCTION BUT I DON'T SEE WHAT IT IS.

Unknown or Other
Filed Feb 9, 2020FL

TOOK 2003 4RUNNER TO DEALER FOR ALIGNMENT. WAS INFORMED THAT FRAME HAS RUSTED TO POINT OF MAKING CAR UNSAFE TO DRIVE. NO OTHER ORIGINAL COMPONENTS HAVE RUST.

Unknown or Other
Filed Feb 6, 2020143,000 milesIL

FRAME RUSTING EXCESSIVLY

Unknown or Other
Filed Jan 30, 2020137,000 milesMA

FRAME ROTTING. 4 RUNNER GARAGED AND SHORT COMMUTE. VERY WELL MAINTAINED AT LOCAL DEALER. VEHICLE LOW MAINTENANCE. ROTTING REPORTED BY TOYOTA TECHNICIAN.

Suspension
Filed Jan 21, 2020186,453 milesNY

VEHICLE WOULD NOT PASS NEW YORK STATE INSPECTION. THE VEHICLE WAS INSPECTED TWICE. ONCE BY A NATIONAL AUTO CHAIN, AND BY A TOYOTA DEALER. THE REASON FOR FAILURE IN BOTH CASES WAS, RUSTED CRACKED FRAME RAILS. THE DEALER GAVE A VERBAL ESTIMATE FOR REPAIR OF $21,500. ($12,250 PARTS $12,250 LABOR)

Structure › Body
Filed Jan 21, 2020165,000 milesVA

THERE IS EXTENSIVE RUST DAMAGE ON THE FRAME TOWARDS WHERE THE TRANSMISSION CONNECTS TO THE ENGINE. IN 1-2 YEARS, MY 4RUNNER WILL NEED FRAME REPAIRS, IF NOT SOONER.

Structure › Body
Filed Jan 16, 2020200,000 milesMI

WHILE MY 2003 TOYOTA 4RUNNER WAS IN A SERVICE APPOINTMENT, I WAS NOTIFIED THAT THE FRAME HAS SEVERELY DETERIORATED DUE TO CORROSION AND RUST. I WAS ABLE TO INSPECT AND DOCUMENT THE CORROSION WITH PHOTOGRAPHS. THE VEHICLE WILL SOON BECOME UNSAFE TO OPERATE OR DRIVE.

Structure › Body
Filed Jan 6, 2020255,000 milesTN

TOOK VEHICLE FOR NEW MUFFLER. ADVISED NOT ONLY MUFFLER RUSTED THROUGH BUT THE FRAME HAS EXTENSIVE RUST AND DEEMED UNSAFE.

Air Bags
Filed Jan 2, 2020265,000 milesAR

DASHBOARD IS CRACKING FROM SIDE TO SIDE; A FEW CRACKS ARE RIGHT OVER THE PASSENGER AIRBAG. I WORRY ABOUT THE INTEGRITY OF THE AIRBAG. IF ANYTHING MALFUNCTIONS, AT LEAST I'LL HAVE THIS COMPLAINT ON RECORD.

Unknown or OtherCrash
Filed Jan 2, 2020159,208 milesOH

RUSTY FRAME

Structure › Body
Filed Dec 31, 2019181,000 milesMA

THE FRAME OF THE 2003 TOYOTA 4RUNNER BECAME SO RUSTED THAT WHEN TRYING TO PUT THE CAR ON THE LIFT AT A MECHANIC SHOP, THE FRAME BEGAN TO CRUMBLE AND FALL APART AT THE POINT WHERE THE LIFT CONTACTED THE FRAME. THE ENTIRE FRAME HAS MULTIPLE POINTS WHERE THE METAL HAS RUSTED AWAY AND BECOME VERY WEAK, COMPROMISING THE STRUCTURAL INTEGRITY OF THE FRAME AND POTENTIALLY WEAKENING AREAS WHERE STEERING AND SUSPENSION COMPONENTS ATTACH TO THE FRAME.

Structure › Body
Filed Dec 23, 2019159,000 milesNJ

EXCESSIVE FRAME AND UNDERCARRIAGE RUST. I HAVE OWNED SEVERAL OTHER CARS OVER 30-40+ YEARS AND THIS 03 4RUNNER HAS THE WORST RUST. INSTEAD OF SIMPLE SURFACE RUST, THIS RUST HAS AFFECTED FRAME WELDS, SUSPENSION MOUNTING POINTS, TOW AND LIFT POINTS. RUSTING PACE IS EXTREMELY FAST MOVING. THERE APPEARS TO BE ONLY A SIMPLE LAYER OF THIN PAINT, WITH NO UNDERCOATING ANYWHERE. THIS 4RUNNER WAS SERVICED REGULARLY, MOTOR IS RUNNING GREAT, BODY AND INTERIOR ARE IN GREAT CONDITION. THIS WAS A GIFT FROM GRANDPA TO GRANDSON, BUT I AM CONCERNED OF SAFETY AND AT THIS POINT RECOMMENDING ONLY LOCAL, UNDER 35MPH TRAVEL ONLY. PROBABLY SCRAP THE CAR SOON AS NOT MUCH TO DO BUT REPLACE FRAME. VERY DISAPPOINTED WITH MISLED CONDITION, OUTSIDE/INSIDE/MOTOR PERFECT, BUT FRAME ROTTING AWAY. MY FAMILY AND FRIENDS HAVE PURCHASED TOYOTAS WITH LITTLE INCIDENT, BUT I WON'T BUY OR RECOMMENDED KNOWING THEY HAVE A LIFE OF ~10YRS.

Structure › Body
Filed Dec 21, 2019KY

FRAME IS COMPLETELY CORRODED. WE LIVE IN THE MIDWEST (CINCINNATI AREA) SO NOWHERE NEAR THE OCEAN. THE 4RUNNER HAS BEEN MATICULOUSLY MAINTAINED. WE HAVE RESEARCHED THIS ISSUE AND FOUND THESE MODELS' FRAMES WERE NOT PROPERLY COATED BEFORE SOLD...HENCE THE RUST. OUR LOCAL TOYOTA DEALERSHIP DEEMED IT UNSAFE TO DRIVE. THE VIDEO SPEAKS FOR ITSELF....WE ARE HOPING THERE IS A RECALL ON THIS AS THIS IS EXTREMELY DANGEROUS. VIDEO LINK TAKEN BY TOYOTA: HTTP://ISRE.US/6QTRKD

Structure › Body
Filed Dec 16, 2019116,000 milesAZ

EXTREME RUST ON THE UNDERCARRIAGE EATING COMPLETELY THROUGH THE FRAME.

Service Brakes
Filed Dec 8, 2019220,000 milesTX

MY DAUGHTER RETURNED FROM WORK TWO DAYS AGO AND PARKED THE VEHICLE, SHE DID NOT NOTICE ANYTHING WRONG WITH ITS DRIVABILITY. THE NEXT MORNING SHE STARTED THE VEHICLE AND A LOUD WARNING TONE WAS BEING EMITTED FROM THE DASH. SHE ASKED ME TO LOOK AT IT AND I NOTICED THE BRAKE AND ABS WARNING LIGHTS WERE ON. I TRIED DEPRESSING THE BRAKE PEDAL AND IT WENT COMPLETELY TO THE FLOOR INSTANTLY. I TRIED BACKING UP THE VEHICLE TO SEE IF REPEATED BRAKING IN REVERSE WOULD PUMP UP THE BRAKES AS IT DOES ON SOME VEHICLES I HAVE OWNED. THAT DID NOTHING AND ALSO UNLIKE OTHER VEHICLES I HAVE DRIVEN, THE BRAKE FAILURE WAS TOTAL. THERE WAS LITTLE TO NO MANUAL BRAKING. TRAVELING IN REVERSE AT MAYBE 3 MPH TOOK FOUR TO FIVE SECONDS TO COME TO A STOP. HAD THIS OCCURRED AT 60 MPH ON THE RURAL ROADS WE LIVE ON, I DON'T THINK WE WOULD HAVE BEEN ABLE TO SAFELY STOP THE VEHICLE. I CAN'T UNDERSTAND WHY ANY CAR WOULD BE DESIGNED WHERE SOME KIND OF ELECTRICAL/COMPUTER FAILURE WOULD RENDER THE VEHICLE UNDRIVABLE INSTANTLY. THIS COULD HAVE BEEN A FATAL EVENT HAD IT OCCURRED AT HIGHWAY SPEEDS. IN SEARCHING THE INTERNET AND YOUR 7 PAGES OF BRAKE RELATED COMPLAINTS ON SPECIFICALLY 2003 4RUNNERS, THERE WERE OVERWHELMING ACCOUNTS OF THE BRAKES TOTALLY FAILING WHILE DRIVING, AND MANY ACCIDENTS REPORTED DUE TO THIS. THIS VEHICLE SHOULD BE REMOVED FROM THE ROAD IMMEDIATELY BEFORE FURTHER INCIDENT AND TOYOTA SHOULD MAKE OWNERS WHOLE DUE TO THIS SERIOUS DESIGN DEFECT.

Structure › Body
Filed Dec 5, 201980,000 milesMA

TL* THE CONTACT OWNS A 2003 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE VEHICLE WOULD NOT PASS INSPECTION BECAUSE THE FRAME WAS CORRODED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

Structure › Body
Filed Dec 4, 2019207,000 milesOH

THE FRAME IS RUSTED AWAY BUT THE BODY IS PERFECT. PURCHASED AS IS. WAS NOT INFORMED IN WRITING ABOUT THE BAD FRAME

Structure › Body
Filed Nov 19, 2019122,200 milesNJ

DURING A VISIT TO A BODY SHOP TO HAVE MY FUEL DOOR FIXED, I FOUND OUT THAT THE FRAME OF MY VEHICLE HAS SIGNIFICANTLY DETERIORATED DUE TO RUST. THERE ARE HOLES IN THE FRAME, WELDS THAT HAVE RUSTED COMPLETELY THROUGH, AND ONE OF THE TRANSMISSION MOUNTS IS GONE. I WAS TOLD BY THE BODY SHOP WHO REVIEWED THE FRAME, A SECOND BODY SHOP THAT I CONSULTED FOR A SECOND OPINION, AND MY LOCAL TOYOTA DEALERSHIP THAT MY VEHICLE IS NOT SAFE TO DRIVE AND SHOULD NO LONGER BE DRIVEN. ONE BODY SHOP SAID THAT THEY NORMALLY SEES THIS TYPE OF RUST ON VEHICLES THAT ARE 30-40 YEARS OLD! THEY ALSO SAID THAT THE ENTIRE FRAME AND ALL RUSTED PARTS WILL NEED TO BE REPLACED AND WOULD COST BETWEEN $12,000 AND $15,000 DEPENDING ON THE PARTS THAT NEED TO BE REPLACED. MY TRUCK ONLY HAS ABOUT 122,000 MILES ON IT, AND THE BODY, PAINT, AND INTERIOR ARE IMMACULATE! FORTUNATELY, HAVING MY 4RUNNER LOOKED AT PREVENTED A POTENTIAL ACCIDENT. I KNOW THAT THERE ARE SEVERAL CLASS ACTION LAWSUITS CONCERNING FRAMES THAT HAVE RUSTED OUT ON THE TUNDRA, TACOMA, AND THE SEQUOIA VEHICLES FOR WHICH TOYOTA IS PERFORMING REPAIRS AND REPLACEMENTS. THE 4RUNNER SHOULD ALSO BE INCLUDED BECAUSE THERE ARE NUMEROUS COMPLAINTS FOR THIS SAME PROBLEM.

Structure › Body
Filed Nov 5, 2019165,000 milesNJ

TL* THE CONTACT OWNS A 2003 TOYOTA 4RUNNER. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, SEVERE RUSTING AND CORROSION WAS DISCOVERED ON THE SUBFRAME OF THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. AN UNKNOWN DEALER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 165,000.

Unknown or Other
Filed Oct 29, 2019135,000 milesMN

THE FRAME IS RUSTED WITH AREAS THAT NEED TO BE REPAIRED OR FRAME REPLACED. WHEN THE VEHICLE IS IN MOTION THE STEERING WHEEL MOVES BACK AND FORTH AFTER HITTING A BUMP. IT IS LIKE THE FRONT END IS LOSE. I HAVE HAD IT ALIGNED, SO IT IS NOT OUT OF ALIGNMENT.

Service Brakes
Filed Oct 18, 2019120,000 milesAZ

WHEN IN MOTION OR STOPPING, ON CITY STREETS OR THE HIGHWAY, TURNING INCLUDED, THE ABS SYSTEM MAKES EXCESSIVE NOSIES SUCH AS CHIRPING, SQUEAKING, AND GRINDING. CURRENTLY, THERE HAS NOT BEEN A CRASH OR INJURY AS A RESULT; HOWEVER, THERE IS DOCUMENTATION WITHIN TOYOTA SERVICE AND ONLINE FORUMS OF THIS ISSUE AND CONCERN AMONG 2003 MODELS.

Structure › Body
Filed Oct 15, 2019153,000 milesMD

TL* THE CONTACT OWNS A 2003 TOYOTA 4RUNNER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK AND VIBRATED. THE VEHICLE WAS TAKEN TO HERITAGE TOYOTA OWINGS MILLS (9801 REISTERSTOWN RD, OWINGS MILLS, MD) WHERE IT WAS DISCOVERED THAT THE SUBFRAME HAD EXPERIENCED SEVERE RUSTING. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 153,000.

Structure › Body
Filed Oct 1, 2019165,232 milesCT

TL* THE CONTACT OWNS A 2003 TOYOTA 4RUNNER. WHEN THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THAT THE FRONT BUMPER AND THE FRAME WERE SEVERELY CORRODED WITH HOLES AND THE CORROSION PENETRATED THE RADIATOR SUPPORT, THE REAR PASSENGER SIDE TRAILING ARM, AND THE INTERIOR FRAME OF THE FRONT PASSENGER DOOR. THE MECHANIC ADVISED THE CONTACT THAT THE VEHICLE WAS UNABLE TO BE DRIVEN. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 165,232.

Structure › Body
Filed Sep 25, 2019171,000 milesWI

TL* THE CONTACT OWNS A 2003 TOYOTA 4RUNNER. WHILE HAVING ROUTINE MAINTENANCE PERFORMED ON THE VEHICLE, THE INDEPENDENT MECHANIC INFORMED THE CONTACT THAT THE FRAME WAS RUSTED ON THE PASSENGER SIDE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 171,000.

Structure › Body
Filed Sep 19, 2019269,000 milesWI

TL* THE CONTACT OWNS A 2003 TOYOTA 4RUNNER. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE INDEPENDENT MECHANIC NOTICED CORROSION ON THE REAR FRAME. THE VEHICLE WAS NOT REPAIRED. TOYOTA OF LA CROSSE (800 3RD ST S, LA CROSSE, WI 54601, (608) 793-7000) WAS CONTACTED AND INFORMED THE CONTACT THAT THEY WERE AWARE OF THE FAILURE AND TO BRING THE VEHICLE IN FOR A SECOND DIAGNOSTIC TEST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 269,000.*PM*JB

Unknown or Other
Filed Sep 14, 201978,585 milesIL

STRUCTURE COMPLAINT. FRAME , FRAME MOUNTING POINTS, AND SUSPENSION MOUNTING POINTS. HEAVY RUST. UPON MAINTENANCE DIAGNOSTICS FOR EVAP SYSTEM THE MECHANICS INDICATED SIGNIFICANT SERIOUS CORROSION PROBLEMS WITH THE FORWARD AND REARWARD SECTIONS OF THE FRAME. SIGNIFICANT AND DANGEROUS DETERIORATION TO MOUNTING POINTS FOR TRACK BARS, BRAKE LINE BRACKETS, AND OTHER SUSPENSION COMPONENTS. STRUCTURALLY THE FRAME IS QUESTIONABLE IN PLACES AND LIKELY HAZARDOUS TO CONTINUE DRIVING, RECOMMENDED THAT VEHICLE BE RETIRED AS IS.

Structure › Body
Filed Sep 9, 2019140,000 milesVT

TL* THE CONTACT OWNS A 2003 TOYOTA 4RUNNER. WHILE THE VEHICLE WAS UNDERGOING A WHEEL ALIGNMENT, IT WAS NOTICED THAT THE FRAME WAS RUSTED. THE VEHICLE WAS TAKEN TO WHITE RIVER TOYOTA (802-299-2800, LOCATED AT 303 SYKES MOUNTAIN AVE, WHITE RIVER JUNCTION, VT 05001) WHERE IT WAS CONFIRMED THAT THE FRAME WAS RUSTED AND THE VEHICLE WOULD NOT PASS THE STATE INSPECTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. THE VIN WAS UNKNOWN.

Structure › Body
Filed Sep 9, 2019100,000 milesCA

TL* THE CONTACT OWNS A 2003 TOYOTA 4RUNNER. WHILE THE CONTACT WAS PERFORMING ROUTINE MAINTENANCE ON THE VEHICLE, HE FOUND THAT THE VEHICLE'S FRAME WAS CORRODED WITH HOLES. THE CORROSION EXTENDED TO THE EXHAUST SYSTEM THAT CONNECTED TO THE MUFFLER. THE FUEL TANK COVER WAS ALSO CORRODED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Unknown or Other
Filed Sep 7, 2019135,000 milesOR

MY 2003 TOYOTA 4RUNNER IS SUFFERING FROM WIDESPREAD UNDERSIDE RUST. INCLUDING BUT NOT LIMITED TO THE FRAME, RADIATOR SUPPORT, SUSPENSION COMPONENTS, BRAKE LINES AND TOW HITCH.

Structure › Body
Filed Sep 7, 2019411,000 milesVA

OUR 4RUNNER'S FRAME IS RUSTING AWAY AND TOYOTA REFUSES TO FIX THEIR MISTAKE. THE FRAME IS SIMILAR TO THE TACOMA THAT WAS RECALLED AND REPAIRED, SO I CONTACTED THEM AND WAS INFORMED THAT THEY WEREN'T GOING TO FIX OUR 4RUNNER THAT HAS THE SAME ISSUES. I WAS LESS THAN PLEASED WITH THEIR RESPONSE. THIS COULD'VE QUITE EASILY CAUSED A SEVERE ACCIDENT. LUCKILY MY MECHANIC CAUGHT IT IN TIME BEFORE THAT HAPPENED

Structure › Body
Filed Sep 7, 2019180,000 milesOH

FRAME IS GETTING LARGE RUST HOLES THROUGHOUT ENTIRE FRAME.

Engine
Filed Aug 29, 2019217,500 milesIN

TL* THE CONTACT OWNS A 2003 TOYOTA 4RUNNER. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, IT WOULD NOT START. THE CONTACT MENTIONED THAT THE HEAD GASKET NEEDED TO BE REMOVED AND RE-INSTALLED IN ORDER TO START THE VEHICLE. ALSO, WHILE DRIVING VARIOUS SPEEDS, THE REAR OF THE VEHICLE SWAYED UNCONTROLLABLY TO THE LEFT AND RIGHT. THE VEHICLE WAS TAKEN TO BIG O TIRES (2245 STATE ST, NEW ALBANY, IN 47150, 812-949-0736) WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE CONTROL ARM WAS FRACTURED AND THE DRIVER'S SIDE CONTROL ARM COULD FRACTURE AT ANY MOMENT. THE VEHICLE WAS TOWED TO MCCORMICK MOTOR SPORTS (1041 S 6TH ST, LOUISVILLE, KY 40203, (502) 584-1981) WHERE THE CONTACT WAS INFORMED THAT THE HEAD GASKET WAS CAUSING CYLINDER THREE TO MISFIRE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 217,500.

Unknown or Other
Filed Aug 26, 201956,700 milesWI

THE FRAME ON MY 2003 TOYOTA 4RUNNER HAS SEVERE RUST DAMAGE. I HAVE ALWAYS TAKEN GREAT CARE OF THIS TRUCK. REGULAR WASHING, CLEANING, MAINTENANCE ETC... I HAVE TRIED TO GRIND OFF THE RUST, USE RUST INHIBITING PRODUCTS, AND UNDERCOATING WITHOUT ANY LUCK. THE TRUCK IS IN EXCELLENT CONDITION, BUT THE FRAME IS ROTTING AWAY RIGHT BEFORE MY EYES. I'M AFRAID THIS $37000 TRUCK WILL NOT MAKE IT TO 75000 MILES. I KNOW TOYOTA HAS HAD RECALLS ON THE TACOMA AND TUNDRA TRUCK FRAMES, BUT DID NOT INCLUDE THE 4RUNNERS FOR SOME REASON. THE 4RUNNER TRUCK FRAMES ARE TOTAL JUNK AND SHOULD ALSO BE RECALLED. THANK YOU FOR YOUR HELP IN THIS MATTER.

Structure › Body
Filed Aug 22, 2019200,000 milesNY

TL* THE CONTACT OWNS A 2003 TOYOTA 4RUNNER. THE CONTACT STATED THAT THERE WAS RUST ON THE FRAME OF THE VEHICLE. THE VEHICLE WAS TAKEN TO SUNRISE TOYOTA (3984 SUNRISE HWY, OAKDALE, NY 11769, (631) 589-9000) WHERE IT WAS DIAGNOSED THAT THE FRAME WAS RUSTED AND THE FRAME HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 200,000. THE VIN WAS INVALID.*JB

Service Brakes
Filed Aug 22, 2019153,596 milesVA

TL* THE CONTACT OWNS A 2003 TOYOTA 4RUNNER. WHILE DRIVING IN A PARKING LOT, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN THE PEDAL WAS DEPRESSED. THE VEHICLE WAS TOWED TO PRIORITY TOYOTA CHESAPEAKE (1800 GREENBRIER PKWY, CHESAPEAKE, VA 23320, (757) 213-5000) WHERE IT WAS DIAGNOSED THAT THE BRAKES WERE NOT WORKING. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME DEALER WHERE A STATE SAFETY INSPECTION HAD BEEN PERFORMED TWO MONTHS EARLIER. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE DEALER STATED THAT THE BRAKE REPAIR WOULD COST $5,000. THE FAILURE MILEAGE WAS 153,596.

Structure › Body
Filed Aug 14, 2019138,000 milesVA

TL* THE CONTACT OWNS A 2003 TOYOTA 4RUNNER. WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE BY AN INDEPENDENT MECHANIC, THE TECHNICIAN NOTICED THAT THE FRONT AND REAR SECTIONS OF THE FRAME WERE CORRODED THROUGH. THE TECHNICIAN DECLARED THE VEHICLE UNSAFE TO DRIVE. THE VEHICLE WAS LATER TAKEN TO TOYOTA OF KINGSPORT (2525 E STONE DR, KINGSPORT, TN 37660, (423) 246-6611) WHERE THE TECHNICIAN PERFORMED A VISUAL INSPECTION AND STATED THAT THERE WAS EXCESSIVE RUST AND HOLES IN THE FRAME. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE DEALER NOTIFIED THE MANUFACTURER AND WAS PROVIDED CASE NUMBER: TAS-906032087. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.

Suspension
Filed Jul 31, 2019255,000 milesSD

TL* THE CONTACT OWNS A 2003 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE VEHICLE'S FRAME WAS CORRODED. WHILE DRIVING, THE REAR DRIVER'S SIDE WAS PULLING TO THE SIDE. THE CONTACT WAS A CERTIFIED MECHANIC AND NOTICED THAT THE TRAILING ARM THAT HELD THE REAR DIFFERENTIAL BRACKET SEPARATED FROM THE FRAME AND WAS COMPLETELY DETACHED. THE CONTACT WELDED THE BRACKET BACK TO THE FRAME. HE CALLED CORWIN TOYOTA OF FARGO (222 40TH ST S, FARGO, ND 58103, (701) 282-8425) AND WAS INFORMED THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER WARRANTY AND THERE WERE NO RECALLS. THE APPROXIMATE FAILURE MILEAGE WAS 255,000. *TT*JB

Structure › Body
Filed Jul 15, 2019130,000 milesRI

WENT TO INSPECT MY 4 RUNNER, WAS TOLD I HAVE MAJOR ROT AND RUST ON THE FRAME THEY ARE UNABLE TO INSPECT, VEHICAL IS UNSAFE TO HAVE ON THE ROAD. MY SUV IS MINT WITH LOW MILES HOW CAN THIS BE. I ALWAYS TAKE CARE OF MY VEHICALS.

Structure › Body
Filed Jul 9, 2019FL

I TOOK MY 4RUNNER TO THE DEALERSHIP THAT IS WAS PURCHASED AND WAS INFORMED THAT IT NEEDS A NEW FRAME DUE TO EXCESSIVE RUST/ROT. I AM BEING TOLD THAT IT IS BEYOND REPAIR AND IS A SAFETY ISSUE AT THIS POINT.

Structure › Body
Filed Jul 5, 2019105,000 milesNJ

WE WERE HEARING A NOISE IN THE REAR SUSPENSION (LH) WHEN BRAKING OR ACCELERATING. THE CAR WAS NOT STABLE TO DRIVE. WE LIFT THE VEHICLE AND FOUND THAT THE FRAME IS RUSTED DUE TO THE MANUFACTUER DID NOT PROTECT IT AT THE FACTORY. THE REAR LEFT SUSPENSION BRACKET WAS ALMOST DISSAPEARED. THE VEHICLE WAS DANGEROUS TO BE DRIVEN. WE HAD TO REINFORCE THE AFFECTED PART TO KEEP THE VEHICLE IN SERVICE, BUT THE FRAME IS ROTTEN. THE ENGINE, BODY AND INTERIOR ARE IN PERFECT CONDITION BUT THE FRAME.

Steering
Filed Jul 1, 2019200,000 milesNJ

FRAME HAS EXTREME AND RUSTING AND HAS BEEN REINFORCED BY WELDING NEW STEEL SUPPORT FRAMES

Structure › Body
Filed Jun 22, 2019CT

MY FRAME IS SERIOUSLY RUSTED AND NEEDS REPLACEMENT MAKING MY VEHICLE UNSAFE. THERE IS RUST IN NUMEROUS LOCATIONS. I JUST VISITED A REPAIR SHOP AND THEY TOLD ME THAT I WOULD NEED TO REINFORCE OR REPLACE THE FRAME. THE COST FOR REINFORCING THE FRAME IS OVER 5000 DOLLARS. THE VEHICLE IS IN GREAT SHAPE OTHER THAN THE FRAME AND I WAS HOPING TO DRIVE IT FOR AT LEAST A FEW MORE YEARS. YOUR DEPARTMENT HAS FOUND SIMILAR ISSUES WITH OTHER TOYOTAS THAT HAVE EXACTLY THE SAME ISSUE AND ARE BUILT UPON SIMILAR FRAMES MADE EXACTLY THE SAME WAY. THESE MODELS INCLUDE THE TACOMA, SEQUOIA, AND TUNDRA. IT IS MY OPINION THAT TOYOTA FAILED TO TREAT THEIR FRAMES PROPERLY AND THE DEALER FAILED TO TAKE THE NECESSARY STEPS TO INFORM ME OF THE ISSUE WHEN THE VEHICLE WAS BROUGHT IN FOR REGULAR MAINTENANCE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2003 Toyota 4Runner → · Every 4Runner year → · How the figures are calculated →