1997 Toyota 4Runner complaints

THIS DESCRIPTION IS A SUPPLEMENT TO ODI # 10423371 WHERE BALL JOINT FAILURE OCCURRED TWICE ON THE SAME VEHICLE. I INVESTIGATED AND FOUND THE LOWER BALL JOINT ON THE PASSENGER SIDE THAT FAILED IS PART # 43330-39585. THE REPAIRED PART IS #43330-39415, BOTH MANUFACTURED BY TY (TOYOTA?) WHICH SUGGESTS THERE WAS A PROBLEM WITH THE ORIGINAL. WHEN ASKED, TOYOTA DID NOT INFORM US OF THE PART CHANGE AND ASSURED US THE DRIVER'S SIDE LOWER BALL JOINT IS SOUND. THE PART 43330-39585 (LOWER BALL JOINT) IS IN THE 4RUNNERS DATED '91 UP TO 2004. THERE ARE RECALLS OF THIS PART NUMBER ONLY IN THE 2001-2004 TIMELINE. TOYOTA RECOMMENDS INSPECTION EVERY 15,000 MILES. TOYOTA DEALERSHIP PROVIDED ME WITH A MULTI-POINT INSPECTION 3500 MILES PRIOR (4 MONTHS AGO) AND PROVIDED ME WITH A POSITIVE (GREEN) CHECK IN ALL AREAS OF INTEREST INCLUDING SUSPENSION AND CV JOINT. THERE WERE NO WARNING SIGNS TO THE FAILURE AS THE TOYOTA DEALERSHIP HELPS DEMONSTRATE. OUR FAMILY HAD JUST GOTTEN OFF A HIGHWAY DRIVE AND LOOSING A WHEEL AT THOSE SPEEDS WOULD HAVE BEEN A DISASTER. ANY OTHER EVENTS AS THIS PLEASE FILE A COMPLAINT. THIS SHOULD BE UNACCEPTABLE TO HAPPEN TWICE ON THE SAME VEHICLE. PLEASE INVESTIGATE THIS THOROUGHLY AND PROVIDE ME WITH ANSWERS. *TR

RUST THROUGH ON REAR AXLE DIFFERENTIAL COVER TO THE POINT OF LEAKING APPROX 6 OZ PER WEEK OF GEAR OIL. THIS COVER IS WELDED ON TO THE REAR AXLE AND THERE IS NO POSSIBILITY OF REPLACING SEPARATELY. *TR

I AM REPORTING A FRAME DEFECT ON MY VEHICLE. I HAVE A 1997 TOYOTA 4RUNNER, AND WHILE ON MY WAY HOME, ON THE DATE STATED, I HIT A POTHOLE IN THE ROAD, AND, IMMEDIATELY STARTED HEARING A NOISE AT THE DRIVER SIDE OF MY VEHICLE. I TOOK THE VEHICLE TO OUR LOCAL DEALERSHIP, AND UPON INSPECTION, THE DIAGNOSIS, WAS THAT THE FRAME HAD BROKEN, AND WAS RUBBING ON MY GAS TANK, WHICH MADE THE VEHICLE UNSAFE TO DRIVE ANY FURTHER. I HAVE DONE RESEARCH AND HAVE FOUND MANY OTHER COMPLAINTS,SIMILAR TO MINE, YET, THE MANUFACTURER IS UNWILLING TO DO ANYTHING TO SOLVE THE ISSUE, OR OFFER ANY ASSISTANCE TO REPLACE THE DEFECTIVE PART. I GUESS AS LONG AS NOBODY HAS BEEN KILLED, OR ,SERIOUSLY INJURED, THE PROBLEM ISN'T BIG ENOUGH YET!!!

TL*THE CONTACT OWNS A 1997 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE VEHICLE WAS BEING SERVICED FOR UNRELATED MAINTENANCE WHEN HE WAS ADVISED BY THE DEALER THAT THE FRONT DRIVER SIDE FRAME WAS RUSTED. THE DEALER STATED THAT IN THE EVENT OF A CRASH, THE FRONT DRIVER SIDE OF THE VEHICLE WOULD CRUMBLE. THE DEALER ALSO ADVISED THAT THE FAILURE WAS UNREPAIRABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.

1997 TOYOTA 4RUNNER REAR DIFFERENTIAL RUST THROUGH. I HAVE JUST NOTICED THAT MY 1997 4RUNNER IS LEAKING DIFFERENTIAL OIL AND AM CONCERNED THAT RUST OR FOREIGN DEBRIS WILL GET INTO THE DIFFERENTIAL AND CAUSE A CATASTROPHIC FAILURE. I HAVE REMOVED THE 4RUNNER FROM OPERATION UNTIL THE DEFECT IS CORRECTED. THE RUST IS ON THE REAR TOP OF THE DIFFERENTIAL. THERE ARE VERY LARGE FLAKES OF RUST ON THE DIFFERENTIAL AND THE OIL IS LEAKING THROUGH SOME OF THE RUST HOLES. IT APPEARS THAT THE DIFFERENTIAL WAS NOT MANUFACTURED WITH ADEQUATE THICKNESS IN THE METAL HOUSING AND HAD INADEQUATE CORROSION PROTECTION. *TR

I WAS ON HIGHWAY 101 DRIVING HOME RECENTLY IN MY 97 4RUNNER WITH 200,000+ MILES ON IT AFTER A FULL SERVICING AT TOYOTA OF SANTA CRUZ AND MY ACCELERATOR STUCK, IDLING AT 3-4K RPM. AFTER THE PANIC MODE OF NOT BEING ABLE TO STOP AND REALIZING THE BRAKES WILL NOT STOP A REVVING ENGINE, I PUT IT IN NEUTRAL AND SLOWED THE VEHICLE AS THE ENGINE REVVED. I PUT IT BACK IN DRIVE AND IT SEEMED TO BE OK. I GOT TO AN AREA WHERE I COULD TEST IT OUT SAFELY AND THE SAME THING HAPPENED AND I HAD TO PUT IT NEUTRAL AGAIN. I CONTINUED TO DRIVE, BUT IT FINALLY FROZE AT 3-4K RPM AND I HAD TO PULL TO THE SIDE AND GET TOWED. I HAD IT TOWED TO TOYOTA OF SANTA CRUZ AND THE NEXT DAY WAS INFORMED THAT THE BRAIDING ON THE THROTTLE CABLE CAME APART IN THE THROTTLE HOUSING AND THE MAINTENANCE'S WOULD NOT HAVE FOUND THE PROBLEM. THE FIX WAS RELATIVELY INEXPENSIVE, $200 AND THE TOW WAS $200. THAT WOULD NOT BE A PROBLEM IF IT HADN'T BEEN SUCH A SERIOUS SAFETY HAZARD, BUT THIS WAS A MAJOR SAFETY HAZARD NOT ONLY TO MYSELF, BUT TO ANYONE THAT I WAS ON THE ROAD WITH. I UNDERSTAND THAT THE VEHICLE IS AN OLDER VEHICLE, BUT I'M GUESSING THAT THIS IS NOT THE 1ST TIME THAT THIS HAS HAPPENED. AND MY WORST THOUGHT IS THAT POSSIBLY MY DAUGHTER, GIRLFRIEND (WHICH IS A NEW DRIVER) OR ANYONE ELSE FOR THAT MATTER COULD HAVE BEEN DRIVING THE VEHICLE AND WHO KNOWS WHAT MAY HAVE HAPPENED. SO, IT LOOKS LIKE TOYOTA HAS QUITE A FEW SAFETY ISSUES THAT THEY HAVE BEEN IGNORING FOR QUITE A FEW YEARS. ON TOP OF THAT, IT SEEMS THAT THEY

1997 TOYOTA 4RUNNER FRAME RUSTING. I HAVE WORKED FROM HOME SINCE 2001, YET THE FRAME IS BADLY RUSTED. THE VEHICLE HAS BEEN GARAGED ITS ENTIRE LIFE. A MECHANIC TOLD ME IT IS NO LONGER SAFE TO DRIVE AND IS STRUCTURALLY UNSOUND. THIS SEEMS SIMILAR TO THE PROBLEM OF RUSTED FRAMES IN TOYOTA TACOMA VEHICLES. *TR

SERIOUS CORROSION ON REAR DIFFERENTIAL CASING AT BELOW FILL BOLT, LEAKING FLUIDS. DEALER UNABLE TO DO ANYTHING BECAUSE PART IS NOT A COVER AS IN MOST VEHICLES. DEALER ONLY SOLUTION IS TO REPLACE ENTIRE REAR DIFFERENTIAL WITH ALL PARTS. THIS SITUATION PRESENTS A SERIOUS THREAT TO LIFE AS THESE COMPONENTS ARE SEVERELY AND UNUSUALLY RUSTED. *TR

1997 TOYOTA 4RUNNER FRAME ROTTING OUT. THERE IS A RECALL ON THE 1997 TOYOTA TACOMAS FOR THE SAME REASON, THE 4RUNNER HAS THE SAME FRAME AND HAS THE SAME PROBLEM. TOYOTA REFUSES TO ADD THE 4RUNNER TO THE RECALL OR FIX THE DEFECTIVE FRAMES. MY 4RUNNER IS IN EXCELLENT SHAPE EXCEPT THE FRAME IS ROTTING THROUGH IN SEVERAL LOCATIONS. THESE 4RUNNERS SHOULD BE RECALLED THE SAME AS THE TACOMAS TO FIX THE DEFECT. *TR

1997 TOYOTA 4RUNNER FRAME ROTTING OUT. THERE IS A RECALL ON THE 1997 TOYOTA TACOMAS FOR THE SAME REASON, THE 4RUNNER HAS THE SAME FRAME AND HAS THE SAME PROBLEM. TOYOTA REFUSES TO ADD THE 4RUNNER TO THE RECALL OR FIX THE DEFECTIVE FRAMES. MY 4RUNNER IS IN EXCELLENT SHAPE EXCEPT THE FRAME IS ROTTING THROUGH IN SEVERAL LOCATIONS. THESE 4RUNNERS SHOULD BE RECALLED THE SAME AS THE TACOMAS TO FIX THE DEFECT.

I AM THE ONLY OWNER OF A 1997 TOYOTA 4RUNNER SR5 4X4, WHICH I PURCHASED NEW IN1997. WITHIN IN WEEKS OF OWNING AND DRIVING THE VEHICLE, WHILE BRAKING AS I DROVE OVER IRREGULAR ROAD, I NOTICED THAT THE BRAKES WERE NOT GRABBING, L AND THE ABS BRAKING SYSTEM WAS ACTIVATED, BUT THE VEHICLE WAS NOT STOPPING, COMMENSURATE WITH THE DEMAND THAT I WAS PUTTING ON THE BRAKE PEDAL. I WAS VERY CONCERNED THAT I WAS GOING TO HIT THE VEHICLE IN FRONT OF ME! AFTER SEVERAL SUCH EXPERIENCE, IN JUNE OR JULY OF 1997, I TOOK THE CAR TO THE DEALERSHIP AND WAS ADVISED THAT THEY FOUND NOTHING WRONG WITH THE BRAKING SYSTEM. I STILL OWN AND DRIVE THE VEHICLE, AND THE BRAKING SYSTEM IS UNCHANGED. BECAUSE I AM AWARE OF THE PROBLEM WITH THE BRAKES, WHENEVER I DRIVE OVER IRREGULAR ROAD SURFACES, BUMPS OR EXPANSION JOINTS I KEEP A CONSIDERABLE DISTANCE AWAY FROM THE VEHICLE IN FRONT OF ME. I STILL DRIVE THE VEHICLE, AND THE BRAKE ISSUE HAS NOT CHANGED. ANOTHER PROBLEM THAT I EXPERIENCED WITH THE 4RUNNER WAS THE SHIFTING OF THE BACKEND OF THE VEHICLE WHEN DRIVING OVER IRREGULAR ROAD SURFACES. HOWEVER, TOYOTA RECALLED THE VEHICLE TO MAKE WHAT THEY CONSIDERED TO BE A REPAIR OF THE PROBLEM. ALTHOUGH THE FIX REDUCED THE SEVERITY OF THE SHIFTING OF THE BACKEND, IT DID NOT TOTALLY ELIMINATE THE PROBLEM. *TR

1997 TOYOTA 4RUNNER SR5 4X4. WHILE BRAKING AND GOING OVER BUMPS, POTHOLES, SEPARATIONS IN ROADWAYS, THE BRAKES WILL MOMENTARILY FAIL MUCH LIKE IT IS ACTIVATING THE ABS BRAKING SYSTEM. *TR

THE SUB-FRAME OF MY TOYOTA 4RUNNER SUV HAS RUSTED BEYOND REPAIR. THE SUSPENSION BOX HAS RUSTED FREE FROM THE FRAME RAIL. THE VEHICLE HAS BEEN RENDERED UNSAFE AND CANNOT BE DRIVEN. TOYOTA WANTS $3,000 + LABOR TO REPLACE THE FRAME. THIS IS THE SAME SUB-FRAME TOYOTA IS CURRENTLY REPLACING ON THEIR 1995 - 2010 TACOMA PICKUP TRUCKS AT THE COMPANY'S EXPENSE. MY SUB-FRAME HAS THE SAME TYPE AND DEPTH OF RUST DAMAGE AS THE TACOMA TRUCKS. TOYOTA SHOULD BE REPLACING THESE SUB-FRAMES ON THEIR SUV'S AS WELL AS THEIR TACOMA TRUCKS. *TR

TL*THE CONTACT OWNS A 1997 TOYOTA 4RUNNER. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH, APPROACHING A STOP SIGN. WHILE DEPRESSING THE BRAKE PEDAL THE VEHICLE SURGED FORWARD. AN OPPOSING VEHICLE CRASHED INTO THE FRONT DRIVER SIDE CAUSING THE VEHICLE TO ENTER THE MEDIAN AND ROLL OVER. THE DRIVER INVOLVED IN THE ROLL OVER CRASH WAS AIR LIFTED TO A HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE VEHICLE WAS COMPLETELY DESTROYED. THE FAILURE MILEAGE WAS 210,000.

TL* THE CONTACT OWNS A 1997 TOYOTA 4RUNNER. SHE STATED THAT WHILE DRIVING AT 35MPH, THE VEHICLE SHUT OFF. SHE PULLED OVER AND NOTICED THAT THERE WAS A SMOKE COMING FROM UNDERNEATH THE HOOD OF THE VEHICLE . SHE ALSO STATED THAT ALL THE LIGHTS ILLUMINATED IN THE INSTRUMENTAL PANEL. THE GROUND WIRES WERE BURNT AND THE VEHICLE WAS TOWED TO HER RESIDENCE. THE DEALER WAS CONTACTED AND THEY STATED THAT THERE WAS NO RECALLS AND THAT THERE WAS NOTHING THEY COULD DO. THE VEHICLE WAS INSPECTED AND THEY STATED THAT IT WAS THE COMPUTER THAT SHORTED OUT, THERE WERE NO REPAIRS DONE TO THE VEHICLE. THE FAILURE AND CURRENT MILEAGE WAS 195942.

TL*THE CONTACT OWNS A 1997 TOYOTA 4RUNNER. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY ACCELERATED ON ITS OWN UP TO 100 MPH. HE BEGAN SHIFTING FROM NEUTRAL GEAR TO DRIVE AND VICE VERSA TO SLOW THE VEHICLE DOWN. HE TOOK THE VEHICLE TO THE DEALER WHO STATED THAT AN AFTER MARKET ALARM BOX WAS TUCKED BEHIND THE PEDAL. THE DEALER STATED THAT THE BOX MAY HAVE CAUSED THE FAILURE. ANOTHER DEALER TOLD HER THAT A CABLE NEEDED TO BE REPLACED. HE CALLED THE MANUFACTURER BUT RECEIVED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE CURRENT MILEAGE WAS APPROXIMATELY 108,000. THE FAILURE MILEAGE WAS 107,038.

1997 TOYOTA 4RUNNER HAS A MOMENTARY LOSS OF BRAKING CAPABILITY WHILE TRAVELING OVER AN UNEVEN ROAD SURFACE, POTHOLE, BUMP. *TR

WE WERE SOUTHBOUND ON I25, EXT 261,STATE OF COLORADO, GOING ABOUT 45 MPH IN LANE #1 WHEN MY VEHICLE, A 1997 TOYOTA 4RUNNER SUDDENLY VEERED TO THE LEFT LANDING ON THE MEDIAN HITTING THE GUARDRAIL AND CAUSING A 3 CAR ACCIDENT. THE WEATHER WAS A LITTLE SNOW AND THE FWY SURFACE APPEARED CLEAR. *TR

1N AUGUST OF 2004 I OWNED A 1997 TOYTOA 4 RUNNER. IT ACCELERATED ON ITS OWN TO 95 MILES PER HOUR. I HAD IT TOWED TO A TOYTOA DEALERSHIP AFTER 2MONTHS THERE THEY TOLD ME IT WAS CAUSED BY AMLFUNCTION IB THE CRUISE CONTROL EVEN THOUGH THE CRUISE CONTROL WAS NOT ON THE REPAIR COST ME OVER 15OO DOLLARS. THE SAME THING HAPPENED AGAIN 6 MONTHS LATTER I THEN BRROUGHT IT TO A LOCAL SERVICE STATION WHERE THE MECHANIC STATED THAT IT WAS AGAIN CAUSED BY A MALFUNCTION OF THE CRUISE CONTROL. IT SAID THE SIMPLE ANSWER WAS TO DISENGAGE THE CRUISE CONTROL WHICH COST ME 40 DOLLARS AND I NEVER HAD THIS PROBLEM AGAIN. I WROTE TO TOYTOA BUT THERE NEVER ANSWERED ME. *TR

MY CAR WAS RACING WHEN I WAS AT A STOP LIGHT. ALSO, I WAS GOING THROUGH MY GAS PRETTY QUICKLY. I BROUGHT IT TO THE DEALER AND THEY REPLACED THE ELECTRONICS - THEY SAID I HAD TO HAVE THIS REPLACED, I COULD NOT DRIVE OFF THE LOT BECAUSE IT WAS SO DANGEROUS. I NO LONGER HAVE THIS CAR BUT I WANTED TO REPORT THIS BECAUSE IT IS A TOYOTA 4 RUNNER AND THEY HAVE NOT BEEN RECALLED. VIN NUMBER ATTACHED FOR MAINTENANCE LOOKUP. *TR

REAR DIFFERENTIAL RUST OUT, TOYOTA USING INFERIOR METAL IN PRODUCTION RESULTING IN THOUSANDS OF DOLLARS OF REPAIR FOR FLUID LEAKAGE. *TR

I WANTED TO REPORT THIS ISSUE BECAUSE IT WAS UNSAFE AND I WAS LUCKY I WASN'T PULLING MY BOAT OR TRAVELING AT HIGH SPEEDS WHEN THE FAILURE OCCURRED. BASICALLY THE FRAME FOR MY 4RUNNER RUSTED ALL THE WAY THROUGH. ONE BRACE THAT IS WELDED TO THE FRAME TO STABILIZE THE REAR OF THE VEHICLE BROKE OFF THE FRAME ON ONE SIDE. THE OTHER SIDE IS HOLDING ON BY A STRING. THERE ARE HOLES IN THE FRAME WITH PIECES MISSING FROM RUSTING OUT. THE FRAME COULD IN MY OPINION BREAK IN HALF NEAR THE REAR OF THE TRUCK. THIS SEEMS SIMILAR OR WORSE THAN WHAT I READ ABOUT THE TACOMA TRUCKS. I BROUGHT IT TO THE TOYOTA DEALERSHIP AND THAT WAS WHAT THE GUYS SAID THERE. THE WORDS DIRECTLY FROM THE SERVICE GUYS WERE - THIS IS WORSE THAN ANY OF THE TACOMA'S THEY HAVE SEEN. THEY HAD THE REGIONAL TOYOTA REP TAKE PICTURES AND RUN A REPORT AND SAID THEY WOULD GET BACK IN TOUCH WITH ME SOON. THAT WAS ON 9/9/09. NO WORD BACK YET. RIGHT NOW THERE IS NO RECALL ON THIS VEHICLE THAT I KNOW ABOUT SO I WANTED TO MAKE SURE IT WAS REPORTED TO YOU. THIS COULD HAVE BEEN A LIFE THREATENING SITUATION FOR ME AND MULTIPLE OTHERS ON THE ROAD. THEY ADVISED THE FRAME WAS NOT SAFE TO DRIVE OR TOW ANY ITEMS AND NOT TO HAVE MORE THAN TWO PEOPLE IN THE VEHICLE AT ONE TIME. THE ADVISED TO GET THE FRAME WELDED BY A WELDING COMPANY. *TR

NO CRASH OR INJURY,BUT 1997 TOYOTA 4RUNNER DIFFERENTIAL IS COMPLETELY RUSTED THROUGH AND LEAKS OIL THROUGH NUMEROUS PINHOLES. IT CAN'T BE PATCHED AND REPLACEMENT IS IN THE $1500 RANGE. I CAN'T TAKE THE VEHICLE ON TRIPS. I HAVE FOUND MANY INSTANCES OF PEOPLE COMPLAINING ABOUT THIS ON THE WEB - IT SEEMS TO BE A COMMON PROBLEM. *TR

THE TREADS OF MY CONTINENTAL TIRES SEPARATED WHEN I WAS TRAVELING ON THE FREEWAY. MY CAR LOST TRACTION AND SPUN UNCONTROLLABLY WHEN I WAS DRIVING ON FREEWAY. MY TIRES WERE PURCHASED 5 YEARS AGO AND HAVE ABOUT 75,000 MILES ON THEM. THE OTHER 3 CONTINENTAL TIRES ALSO SHOW SUBSTANTIAL WEAR THAT ARE BEYOND THE TYPICAL WEAR AND TEAR. *TR

TL*THE CONTACT OWNS A 1997 TOYOTA 4RUNNER. ON AUGUST 5 2009, WHILE DRIVING APPROXIMATELY 55 MPH HE HEARD A NOISE AND OBSERVED THAT THE FRAME BROKE. THE DEALER STATED THAT THE LEFT TIE ROD CORRODED AND BROKE IN HALF WHICH CAUSED THE FRAME TO FALL OFF OF THE VEHICLE. THE DEALER ALSO STATED THAT THE FRAME IS NOT REPAIRABLE. THE MANUFACTURER CONFIRMED THAT THERE WAS NO EXISTING RECALL AND WILL NOT OFFER ANY ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGES WERE 190,000.

WHILE DRIVING ON THE HIGHWAY AT THE SPEED LIMIT (60 MPH), THE VEHICLE SURGED/JOLTED FORWARD PULLING TO THE RIGHT. I WAS UNABLE TO REGAIN CONTROL OF VEHICLE CAUSING ME TO MERGE INTO THE DIRECTION OF A TRACTOR TRAILER. I TRIED TO TURN AWAY FROM TRACTOR TRAILER TO AVOID COLLISION. MY VEHICLE HIT THE REAR TIRE OF THE TRACTOR TRAILER AND I BEGAN TO SWERVE OUT OF CONTROL. MY BRAKES DIDN'T SEEM TO HELP EITHER, THEY DIDN'T FUNCTION. THIS RESULTED IN THE VEHICLE ROLLING OVER 3+ TIMES, THE CAR WAS TOTALED. ALL PASSENGERS WERE HOSPITALIZED BUT NO OTHER VEHICLES OR PEOPLE WERE HURT FROM THE ACCIDENT. MY CONCERN IS REGARDING THE PERIODIC ENGINE SURGE AND/OR JOLTING AND LACK OF BRAKE CONTROL. THIS IS A SAFETY HAZARD THAT MUST BE ADDRESSED IN ORDER TO AVOID FUTURE INCIDENTS. WE WERE VERY LUCKY TO HAVE NOT BEEN KILLED IN THIS AUTO ACCIDENT. *TR

FAIL STATE CAR INSPECTION DUE TO ILLEGAL INSTALLATION OF HEADLIGHTS BY A COMPANY DOING BUSINESS IN THE CITY OF CHESAPEAKE. PREMIER SOUND WHO INSTALLED A $400.00 PLUS HEADLIGHTS ON MY 97 TOYOTA 4RUNNER DID NOT TELL ME THAT THIS HEADLIGHTS WOULD NOT PASS STATE INSPECTION. NOW TO REPLACE THE HARNESS ON THIS VEHICLE IN ORDER TO PASS THE STATE INSPECTION WOULD COST ME $900.00 PLUS . IS THIS SOMETHING THAT THE STATE WOULD REGULATE AND SAY YOU MUST TELL THE CUSTOMER THAT WHAT I'M INSTALLING IN YOUR VEHICLE IS ILLEGAL? THIS KIND OF PEOPLE ARE DEAD ON THE MONEY TO RIP YOU OFF BY NOT TELLING YOU THAT THIS IS NOT LEGAL. PREMIER SOUND IS JUST IN MY NEIGHBORHOOD, AIN'T THAT SOMETHING. WHAT CAN I DO NOW. THE LAW MUST BE CHANGE TO MAKE THEM HONEST TO THE COMMUNITY THEY DO BUSINESS WITH. PLEASE HELP CONGRESSMAN OUT THERE AND BE SYMPATHETIC TO THE CITIZEN LIKE ME WHO LIVE IN CHESAPEAKE, VA. SINCERELY, F.I. CANTADA *TR

I RECENTLY FOUND OUT THAT THERE IS EXCESSIVE RUST DAMAGE TO THE FRAME OF MY VEHICLE, WHICH RESULTED IN HOLE AND A 7 INCH CRACK TO THE FRAME. TOYOTA HAS A FRAME SAFETY RECALL ON 1995-2000 TACOMA. I CONTACTED TOYOTA WITH THE PROBLEM AND THEY SAY THERE IS NOTHING THEY CAN DO. I HAVE A 1997 4RUNNER WHICH SITS ON THE SAME FRAME. NOTHING HAS BEEN DONE TO FIX THE PROBLEM. *TR

THIS LETTER IS TO ADVISE THE PUBLIC OF A VERY SERIOUS PROBLEM THAT OCCURRED WITH OUR TOYOTA 4 RUNNER. THIS VEHICLE IS A VERY GOOD VEHICLE OVER ALL AND HAS GIVEN US BARELY NO TROUBLE WHAT SO EVER, WE TAKE GREAT CARE OF THE CAR AND WERE CAUGHT BY SURPRISE WHEN WE WERE ALMOST SET ON FIRE WHILE PREPARING TO RIDE OFF . WE WERE AT A MOTOR CYCLE SHOP LOOKING AT 4 WHEELERS AND DIRTBIKES WITH OUR CHILDREN AND NEPHEW,AS WE WERE PREPARING TO LEAVE THE CAR WAS ON, AND MY ASTHMATIC SON BEGAN TO GASP, MY WIFE BEGAN TO COUGH AND NOTICED THE PASSENGER SEAT WAS SMOKING. TO MAKE A LONG STORY SHORT, WE MADE IT OUT OK GETTING THE KIDS OUT AND,THEN OURSELVES AS WE TRIED TO FIND AND CONTAIN THE FIRE. NEARBY CITIZENS HELPED TRYING TO PREVENT A POSSIBLE EXPLOSION USING A EXTINGUISHER, FIRE DEPARTMENT CAME COMPLETELY PUT OUT THE FIRE. THIS OCCURRED IN MARCH AND OUR EXPERIENCE WITH THE REPAIR IS BRUTAL. FROM WHAT WE DISCOVERED AT DEALERSHIPS AND USED CAR PARTS, THAT MODEL CAR HAS BEEN REQUIRING THAT PART , THEREFORE THIS PROBLEM HAS BEEN OCCURRING TO OTHER 1997 4-RUNNERS TO THE EXTENT THAT PLACES HAVE BEEN COMPLETELY SOLD OUT OF THE PART IN MANY STATES. WE DID PURCHASE OURS THROUGH THE DEALER, TO NO SURPRISE WE AREN'T FIRST TO HAVE TO PURCHASE THE PART, THIS IS NOT A TRANSMISSION PROBLEM, NOR IS IT A ROUTINE CAR PROBLEM. I WROTE TOYOTA AND NEVER RECEIVED A RESPONSE, I KNOW IT IS AN GREAT COMPANY, WITH QUALITY VEHICLES. WE PAID 29,000+FOR THIS CAR IN CASH....DEFINITELY NOT TO WATCH IT BURN UP...ALL OF

REAR AXEL HOUSING RUSTED OFF OF CHASSIS REQUIRING NEW AXEL HOUSING. VEHICLE DOES NOT HAVE MUCH RUST OTHERWISE. *TR

TL*THE CONTACT OWNS A 1997 TOYOTA 4RUNNER. THE CONTACT RECEIVED RECALL NOTICE NUMBER 02V021000 (SUSPENSION). THE CONTACT WAS INFORMED THAT THE PART FOR THE RECALL REPAIR WAS ON BACK ORDER UNTIL AUGUST 6, 2007. HE FEELS THAT HE SHOULD NOT HAVE TO WAIT. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 180,000.

TL*THE CONTACT OWNS A 1997 TOYOTA 4RUNNER. THE CONTACT PURCHASED GOODYEAR WRANGLER AT (LT255/85R16) TIRES. WHILE DRIVING 60 MPH, THE CONTACT HEARD A HISSING SOUND AND THE VEHICLE PULLED TO THE RIGHT. HE PULLED OVER AND NOTICED THAT THE PASSENGER SIDE REAR TIRE WAS FLAT. THE TIRE HAS NOT YET BEEN EXAMINED. THE CURRENT AND FAILURE MILEAGES WERE 185,000.

TL*THE CONTACT OWNS A 1997 TOYOTA 4RUNNER. THE CONTACT RECEIVED RECALL NOTICE # 02V021000 FOR THE REAR SUSPENSION IN DECEMBER 2006. THE DEALER STATED THAT THE PARTS WERE ON BACK ORDER AND HAD NO ESTIMATE AS TO WHEN THEY WILL ARRIVE. ON MARCH 29, 2007, THE MANUFACTURER STATED THAT THE DEALER WOULD BE NOTIFIED AND SHOULD HAVE THE PARTS AVAILABLE. THE CONTACT WAS GIVEN REFERENCE # 200704020883. THE CLOSEST DEALER WAS 70 MILES FROM THE CONTACT'S RESIDENCE. THE CONTACTWAS AWARE OF THE SAFETY HAZARD INVOLVED AND THE HEIGHTENED RISK OF BEING INVOLVED IN A CRASH. THE CURRENT MILEAGE IS 122,000. *AK

TL*-THE CONTACT RECEIVED A RECALL LETTER FOR THE 1997 TOYOTA 4 RUNNER ON 01/05/07. HE CONTACTED THE LOCAL DEALERSHIP, AND THEY INFORMED HIM THAT THEY DIDN'T HAVE THE PART AVAILABLE FOR THE REPAIR AND THEY COULDN'T PUT HIM ON A WAIT LIST UNTIL THE PART CAME IN. THE CONTACT CALLED THE MANUFACTURER AND WAS GIVEN A CASE# 200703090575 BECAUSE THEY COULDN'T GIVE HIM A TIME WHEN WILL RECEIVE THE PART. THEY INFORMED THE CONTACT THAT THEY WILL GET HIM THE PARTS AS SOON AS POSSIBLE. THE CONTACT STATED THAT THIS WAS UNACCEPTABLE ,AND THE VEHICLE WAS ON RECALL AND SHOULD BE REPAIRED IN A TIMELY MANNER. THERE HAVE BEEN NO FAILURES TO DATE. THE CURRENT MILEAGE WAS 11300. *AK

TL* THE CONTACT OWNS A 1997 TOYOTA 4 RUNNER. THE CONTACT RECEIVED RECALL #02V021000. FOR TWO MONTHS THE CONTACT HAS BEEN WAITING FOR THE PARTS TO HONOR THE RECALL REPAIR. THE CONTACT WAS AWARE OF THE SAFETY RISK INVOLVED, AND WAS NOT PLEASED WITH THE RESPONSE FROM THE DEALER. THE CURRENT AND FAILURE MILEAGE WERE 119,000. *AK

TL*- THE CONTACT RECEIVED RECALL LETTER 02V021000 FOR THE SUSPENSION ON THE 1997 TOYOTA 4 RUNNER. THE CONTACT SCHEDULED AN APPOINTMENT FOR 1/26/07. THE CUSTOMER STATED WHEN HE ARRIVED HE WAS TOLD THE PART HAD NOT ARRIVED. THE CUSTOMER WAS UPSET THAT HE WAS NOT CALLED AND TOLD THE PART HAD NOT ARRIVED BEFORE HE GOT THERE. *AK

I HAVE BEEN SENT MANY NOTICES FROM TOYOTA INDICATING A RECALL ON MY 1997 TOYOTA 4 RUNNER. THE DEALER REFUSED TO FIX THE RECALL SINCE IT INVOLVED REMOVING AFTERMARKET EQUIPMENT IN THE AREA OF THE DEFECT. I WROTE TOYOTA AND TOLD THEM THE CIRCUMSTANCES AND THEY REPLIED BY PHONE THAT I WOULD HAVE TO REMOVE THE EQUIPMENT FIRST. I CONTINUE TO GET THESE RECALL NOTICES AND AM FINALLY COMPLAINING TO THE NHTSA TO ASSIST IN CONVINCING TOYOTA THAT IT IS THEIR LIABILITY, NOT MINE. THE AFTERMARKET EQUIPMENT IN QUESTION IS JUST TWO SMALL AIRBAGS INSERTED IN THE REAR SPRINGS TO ASSIST IN LEVELING THE TRUCK WHEN CARRYING HEAVY LOADS. THE AIRBAGS WILL MOST PROBABLY NOT HAVE TO BE REMOVED TO AFFECT THE REPAIR, BUT THE DEALERS WON'T TOUCH THE TRUCK, SINCE IT ADDS TIME AND THEY WILL LOSE MONEY ON THE FLAT RATE PAID BY TOYOTA. IF THE TRUCK SUSPENSION FAILS, AS IT MIGHT AT THIS LATE STAGE, THE LIABILITY WILL BE SOLELY ON TOYOTA AS I HAVE COMPLIED WITH THEIR REQUESTS TO THE LETTER, WHICH STATES SIMPLY TO BRING THE TRUCK IN FOR THE RETROFIT/INSTALLATION OF NEW PARTS, AND NO WHERE IN THE RECALL LETTER IS THERE ANY LANGUAGE STATING THAT A CUSTOMER WILL BE REFUSED IF ADDITIONAL HOURS OF LABOR WILL BE INVOLVED. IF TOYOTA IS WORRIED ABOUT LIABILITY ISSUES THAT MIGHT ARISE FROM THE REMOVAL AND REPLACEMENT OF THE AIRBAGS, I WOULD THINK THAT THIS WOULD PALE IN COMPARISON TO WHAT THEY WOULD HAVE TO PAY IF THE REAR SUSPENSION FAILED WHILE DRIVING THIS TRUCK AT HIGHWAY SPEEDS. I HAVE WRITTEN THEM LETTERS, SPOKE

ON DECEMBER 27, I RECEIVED NOTICE THAT THE REAR SUSPENSION ON MY 1997 TOYOTA 4RUNNER HAD BEEN RECALLED. I CALLED THE TOYOTA DEALERSHIP IN ROSEVILLE AND MADE AN APPOINTMENT TO BRING MY CAR IN FOR THE "ONE HOUR SERVICE" TO RESOLVE THE ISSUE. AFTER TAKING FRIDAY, JANURAY 5 OFF WORK, I MADE ARRANGEMENTS FOR ALTERNATE TRANSPORTATION AND BROUGHT MY CAR IN FOR THE REPAIRS. I CHECKED IN AND WAS TOLD THE REPAIRS WOULD TAKE CLOSER TO 4 HOURS TO COMPLETE. UPON REGISTERING MY CAR FOR SERVICE, THE DEALERSHIP REALIZED THEY DID NOT HAVE PROPER PARTS IN STOCK (SOMETHING THAT SHOULD HAVE BEEN CHECKED UPON MAKING THE APPOINTMENT). THEY WERE VERY SURPRISED THAT THE SERVICE HAD NEVER BEEN PERFORMED ON MY CAR, SINCE THE RECALL IS ABOUT FIVE YEARS OLD. I HAVE OWNED THE CAR FOR THREE YEARS, AND I AM VERY SHOCKED THAT I HAVE NOT BEEN CONTACTED SOONER. I HAVE ALWAYS HAD PROBLEMS WITH THE REAR SUSPENSION, AND NOW I KNOW WHY. THE ROSEVILLE DEALERSHIP OFFERED TO ORDERED THE PARTS, BUT I INFORMED THEM THAT I LIVE 3 HOURS AWAY AND HAD NO WAY OF BRINGING MY CAR IN. THE SERVICE MAN LOCATED THE CLOSEST DEALERSHIP IN MY AREA (APPROXIMATELY 40 MINUTES AWAY) AND CALLED TO FIND OUT SERVICE HOURS. THE HOURS ARE MON-FRI, 8-5. I AM NOW UNABLE TO BRING MY CAR IN FOR SERVICE UNLESS I TAKE ANOTHER DAY OFF WORK AND ARRANGE FOR TRANSPORTATION. I LIVE IN AN AREA THAT HAS A LOT OF ROUGH TERRAIN AND SNOW PLAYS A BIG FACTOR IN THE ROAD CONDITIONS. I WOULD LIKE TO KNOW HOW THESE ISSUES ARE TO BE RESOLVED. I AM OPERATING A FA

WE ARE THE ORIGINAL OWNER OF A 97 TOYOTA 4RUNNER 4WD THAT APPEARED TO HAVE A LOWER BALL JOINT FAILURE. I HAVE NOTIFIED TOYOTA AND WAS ISSUED A CASE NUMBER- INCIDENT: 061011-000352. OUR VEHICLE HAS LESS THAN 133,000 MILES ON IT AND IS NOT SUBJECT TO ANY OFF ROAD CONDITIONS. VEHICLE WAS BEING DRIVEN ON BACK STREETS AT LESS THAN 30 MPH WHEN THE RIGHT FRONT WHEEL DISLODGED AND TUCKED UP UNDER THE WHEEL WELL. ONLY THE STEERING LINKAGE WAS ATTACHED. THESE JOINTS ARE A NON SERVICEABLE PART AND THERE ARE NO WARNINGS OF POSSIBLE FAILURE OR PREVENTATIVE MEASURES. I CAN'T IMAGINE UNDER ANY NORMAL CIRCUMSTANCES THAT THIS COULD BE OR SHOULD BE ACCEPTABLE. THIS INDICATES TO ME THAT THIS DESIGN IS EITHER FAULTY BY DESIGN OR AN IMPROPER INSTALLATION FROM THE FACTORY. AFTER EVENTUALLY RECEIVING THE DAMAGED PARTS, I EXAMINED THE LOWER BALL JOINT CLOSELY AND IT WAS CLEARLY EVIDENT THAT THE LUBRICATION IN THE JOINT BECAME HARD AND CLUMPY. I COULD HARDLY MOVE THE JOINT IN ANY RANGE OF MOTION. I WOULD FIRMLY BELIEVE THIS COULD CAUSE UNDUE STRESS ON THE UPPER BALL JOINT, CONSEQUENTLY CAUSING UPPER JOINT SEPARATION. UNDER FURTHER INVESTIGATING I HAVE FOUND RECALL CAMPAIGNS ON LOWER BALL JOINTS ON CERTAIN YEARS AND MODELS. HOWEVER THIS BALL JOINT ASSEMBLY SPANS FROM 4RUNNERS, TUNDRAS, TACOMAS, AND SEQUOIAS, FROM '95 TO '04. AT CONCORD TOYOTA (WERE MY VEHICLE WAS REPAIRED (CA)), I BECAME SUSPICIOUS WITH A FEW INCIDENCES I EXPERIENCED OF A COVERUP OF THE LOWER BALL JOINT PROBLEMS WHICH I WOULD BE HAPPY

A) WHILE DRIVING ON THE HIGHWAY AT APPROXIMATE SPEED OF 45-55 MPH THE ENGINE SHUT ITSELF OFF WITHOUT ME OR ANY PART OF MY BODY EVEN TOUCHING THE KEY OR DO ANYTHING TO PROVOKE SUCH EVENT. B) I WAS DRIVING ALONG WITH THE FLOW DURING RUSH OUR WHEN FAILURE OCCURRED. I WAS IN DRIVE THE WHOLE TIME AND WAS USING ONLY THE ACCELERATOR, AND OCCASIONALLY THE BRAKE PEDAL TO ADJUST MY SPEED TO TRAFFIC. I WAS NOT CHANGING GEARS OR TOUCHING THE GEAR SHIFTER. C) THIS WAS THE THIRD INCIDENT TO OCCUR IN A SPAN OF ABOUT ONE YEAR. ALL INCIDENTS HAPPENED WHILE DRIVING ON THE HIGHWAY IN TRAFFIC WITH ENGINE IN NORMAL OPERATING TEMPERATURE] AND AT ESTIMATED SPEED OF 40 TO 60 MPH. D) FIRST INCIDENT, I THOUGHT MAYBE I HAD DONE SOMETHING TO CAUSE THE FAILURE AND DIDN'T REPORT IT. SECOND INCIDENT, I TOOK THE CAR TO MY TOYOTA DEALER AND HE REFUSED TO REGISTER MY COMPLAINT. HE SAID THAT BECAUSE I DIDN'T BRING THE CAR IN QUICKLY ENOUGH THE INCIDENT WOULD BE GONE FROM THE ONBOARD COMPUTER MEMORY. THEREFORE, THERE WAS NO POINT OF DOING DIAGNOSTICS. THIS WAS THE THIRD INCIDENT, AND I INTEND TO VISIT THE SAME TOYOTA DEALER IN PALO ALTO ON JANUARY 30, 2006. *AK

WHEN IT RAINS WATER COMES IN THE VENT ON THE BACK OF THE HOOD AT WINDSHIELD KEEPS MY CARPET SOAKED HOW CAN THIS BE FIXED? ALSO MY HOOD LATCH IS NOT TIGHT ENOUGH MY HOOD GOES UP 2 INCHES WHEN IM AT TOP SPEEDS (55 OR 65). *JB

DT: THE CONTACT STATED THE REAR BUMPER RUSTED AND CORRODED. THE RUST WAS COMPLETELY THROUGH THE MIDDLE SECTION OF THE BUMPER. THE VEHICLE HAS NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE PROBLEM. *AK

DT: 1997 TOYOTA 4 RUNNER. THE CONSUMER STATED THERE WERE TWO DIFFERENT MAJOR BRAKING PROBLEMS WITH THE BRAKING SYSTEM. THE VEHICLE STARTED HAVING BRAKING PROBLEMS AT 19,900 MILES. WHEN THE BRAKES WERE APPLIED THEY BECAME WEAK. THIS TOOK 6 MONTHS TO DIAGNOSE, THE MASTER CYLINDER WAS LEAKING. SHE WAS THEN INFORMED THE VEHICLE WAS UNSAFE TO DRIVE. THIS WAS REPLACED AT 24,000 MILES. SHE HAS ALSO BEEN EXPERIENCING PROBLEMS SINCE LATE 2003. WHEN CHECKED SHE WAS TOLD THERE WAS NOTHING WRONG. WHEN THE BRAKES WERE APPLIED, ESPECIALLY ON WET PAVEMENT, THE VEHICLE WOULD SLIDE. SHE WAS TOLD IT WAS PROBABLY THE ABS, SHE STATES IT WAS BRAKING DIFFERENTLY THAN PRIOR TO THE PROBLEM. SHE TOOK THE VEHICLE TO DEALER ON AUGUST 19, 2005. THE PARKING BRAKE HANDLE WAS PULLING UP HIGHER THAN USUAL. THIS WAS CHECKED, AND THEY FOUND THE REAR BRAKE PADS WERE SOAKED IN OIL. THIS REQUIRED THE SEALS, BEARINGS, RETAINERS, SENSOR RINGS AND THE REAR BRAKE SHOES TO BE REPLACED. SHE FELT THERE WAS A DESIGN FLAW IN THE REAR AXLE. *JB

I WAS DRIVING ON AN INTERSTATE LOOP AT APPROXIMATELY 30 MPH. AT THE TOP OF THE LOOP, AS I STRAIGHTENED THE WHEEL THE VEHICLE BEGAN TO ROCK BACK AND FORTH AS THOUGH IT WAS GOING TO FLIP OVER. THE ROCKING TURNED INTO FISHTAILING, AND THE STEERING WHEEL WAS FORCEFULLY PULLED TO THE LEFT. THIS CAUSED THE VEHICLE TO TRAVEL ACROSS TWO LANES OF TRAFFIC AND HIT A GUARDRAIL, ENDING UP FACING ONCOMING FREEWAY TRAFFIC. THE AIRBAGS WERE DEPLOYED. I WAS 4 MONTHS PREGNANT AND TRAVELLING WITH MY 10 MONTH OLD SON. I WAS ABLE TO DRIVE TO SAFETY IN THE MEDIAN. THIS ACCIDENT WAS A TOTAL MYSTERY TO ME SINCE I WAS NOT TRAVELLING AT AN EXCESSIVE SPEED. THE GROUND WAS SLIGHTLY WET FROM A BRIEF SPRINKLE.

WHILE PULLING AWAY FROM A STOP POSITION AT 10 MPH RIGHT, THE SIDE FRONT OF THE VEHICLER DROPPED TO THE GROUND. THE VEHICLE WAS TOWED TO A REPAIR SHOP, AND THE MECHANIC DETERMINED THAT THE UPPER AND THE LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK THE BALL JOINT SNAPPED, CAUSING THE FRONT END OF THE VEHICLE TO COLLAPSE. THE CONSUMER REQUESTED REIMBURSEMENT FOR THE FAULTY PART AND REPAIRS. *SC *JB

COMPLAINT RECEIVED VIA EMAIL. THE BRAKES FAILED MANY TIMES ON MY CAR AND THEY WERE IN THE REPAIR SHOP FOUR TIMES. EACH TIME THEY FIXED IT TEMPORARILY. ALSO, THEY INDICATED THAT OIL OR GREASE WAS LEAKING FROM THE DIFFERENTIAL AND COATING THE BRAKE PADS, RENDERING THEM INEFFECTIVE. THE SYMPTOMS INCLUDED THE ANTI LOCK BRAKES KICKING IN TOO OFTEN/ LOSS OF BRAKING POWER, AND JOLTING AT SLOW SPEEDS. LAST TIME IN THE REPAIR SHOP THEY GUARANTEED THAT PROBLEM WAS FIXED, YET THE SAME PROBLEM RECURRED. THIS WAS VERY DANGEROUS. THEY TOLD ME THIS WAS NOT THE ONLY INCIDENT, AND THAT NEW MODELS WERE DESIGNED TO FIX THIS FLAW. WHAT ABOUT THE SAFETY OF THOSE DRIVING 1997 MODELS ? *AK

MY REAR AXLE SEAL IS LEAKING ON THE BRAKE SHOES. I HAVE ALREADY REPLACED IT TWICE. ONCE IN THE WINTER OF 2002 AND AGAIN IN THE SPRING OF 2003. THE FIRST TIME IT HAPPENED I HAD AN ACCIDENT WHERE MY BRAKES FAILED AND I REAR ENDED SOMEBODY. THE REAR BRAKE SHOES WERE SATURATED WITH AXLE GREASE. I RECENTLY TOOK IT TO A SHOP AND THEY NEED TO BE REPLACED AGAIN. THE MECHANIC SAID THEY WOULDN'T TOUCH IT AND I HAVE TO TAKE IT A DEALER. THEY THINK I MIGHT HAVE TO GO AS FAR AS REPLACING THE AXLE IN ORDER TO STOP THE PROBLEM FROM RECURRING. *JB

WHEN THE CONSUMER ADJUSTED THE DRIVER 'S SIDE SEAT, IT COLLAPSED FROM THE BOTTOM, AND THE MAIN BOLT SHEARED OFF. THE CONSUMER CONTACTED THE DEALER. *AK THE WELD WAS DEFECTIVE AND THE METAL WAS VERY THIN. THE CONSUMER REQUESTED REIMBURSEMENT. *SC

THE CONSUMER RECEIVED NHTSA RECALL 02V021000 REGARDING THE REAR SUSPENSION. NO PARTS WERE AVAILABLE. *JB

WHILE DRIVING, THE VEHICLE STARTED SHAKING UNCONTROLLABLY. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULLED OVER TO THE SHOULDER. PLEASE FILL IN ADDITIONAL INFORMATION. THE CONSUMER THINKS THE INCIDENT HAPPENED DUE TO THE FAILURE TO TIGHTEN THE LUG NUTS AFTER CHANGING THE BRAKES. *TC