Owners filed 1 complaints about this vehicle with federal regulators, most often about the engine. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Engine
1
0
0
0
3 safety recalls
Part 573 reports
Fuel System, Diesel › Fuel Injection System › Fuel Rail21V306000
Filed Apr 30, 20213,198 vehiclesTiffin Motorhomes, Inc.
Defect. Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2017-2021 Bus and Phaeton vehicles. The sealing washer may not seat correctly in the pilot bore, allowing the high pressure fuel rail assembly to leak.
Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy. Tiffin will work with Cummins to inspect the rail threads , and replace the rail and fuel lines if damage is found, free of charge. Owner notification letters were mailed August 11, 2021. Owners may contact Tiffin customer service at 1-256-356-8661.
Steering20V534000
Filed Sep 2, 20208 vehiclesTiffin Motorhomes, Inc.
Defect. Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2020 Bus and Phaeton motorhomes. The steering pinch bolts may not have been properly tightened.
Risk. A loose steering pinch bolt can result in a loss of steering control, increasing the risk of a crash.
Remedy. Tiffin will notify owners, and dealers will tighten the steering bolts to specification, free of charge. The recall began August 27, 2020. Owners may contact Tiffin customer service at 1-256-356-8661.
Visibility/Wiper20V433000
Filed Jul 28, 2020643 vehiclesTiffin Motorhomes, Inc.
Defect. Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2019-2020 Tiffin Bus and 2018-2020 Zephyr motorhomes. The windshield wipers may not work due to the control module being improperly wired.
Risk. The wipers may stop working during inclement weather, causing limited visibility, increasing the risk of a crash.
Remedy. Tiffin will notify owners, and dealers will inspect the control module, correcting the wiring as needed, free of charge. The recall began August 13, 2020. Owners may contact Tiffin customer service at 1-256-356-8661.
What owners reported
Newest filings
Engine
Filed Aug 10, 2021FL
DEF "Head" sensor failure resulting in power reduction to 5%. Due to faulty def head sensors the vehicle will experience power loss dropping to 5% load. These sensors do nothing but measure DEF fluid level and temperature in it's tank. DEF continues to be supplied to the exhaust meeting all EPA regulations in place at this time, BUT the Engine ECU will shut you down leaving you stranded. Problems with micro chip shortages have left many stranded with nothing in place to help them get "home".. We are talking weeks to Months in some cases only to have the def head finally replaced only to fail again with in a couple thousand miles. Emissions are not effected, but "Shaw Development" (DEF Head manufacturer ) Nor Cummins (engine manufacturer) has not done anything to prompt the EPA to allow a work around for this problem. Emergency Response vehicles do have programing in their ECU which allow them to operate normally until new parts are available. Why not for the thousands of Motor Home owners as well as over the road trucks which are effected as well. It's not a question of if this will happen, it's a question of when this will happen.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Apr 30, 2021. Source: NHTSA Office of Defects Investigation.