2004 Thor Citation

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the structure › frame and members › underbody shields. It has been recalled 2 times.

What fails

Component	Reports		Crashes	Fires	Injuries
Structure › Frame and Members › Underbody Shields	1		0	0	0

2 safety recalls

Part 573 reports

Equipment › Recreational Vehicle/Trailer08V369000

Filed Jul 21, 20082,700 vehiclesThor America

Defect. THOR AMERICA IS RECALLING 2,700 MY 2003-2005 CITATION, CHATEAU, AND CORSAIR TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Risk. IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.

Remedy. THOR AMERICA IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR THOR AMERICA AT 1-570-837-1663.

Equipment › Recreational Vehicle/Trailer07V127000

Filed Mar 20, 200712,000 vehiclesThor America

Defect. CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Risk. RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.

Remedy. THOR AMERICA WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR THOR AMERICA AT 1-570-837-1663.

What owners reported

Newest filings

Structure › Frame and Members › Underbody Shields

Filed Apr 15, 2007PA

FRAME FAILURE, CAUSING POOR TOWING. CRACKS IN FRAME ALONG WITH CROSS MEMBER BEING RIPPED FROM MAIN FRAME RAIL. THIS WAS CAUSED BY POOR ENGINEERING ON THE PART OF THE MANUFACTURER.*AK

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 1994

Year	Complaints	Recalls	Assessment
2005	0	1	Routine
2004 — this page	1	2	Routine
2003	0	3	Routine
2002	0	2	Routine
2001	0	2	Routine
2000	0	2	Routine
1999	0	2	Routine
1998	0	1	Routine
1997	0	1	Routine
1994	2	0	Routine

Compare every Citation year →

Other Thor models

All Thor models →

Palazzo 10 Dutchmen 9 Residency 7 Chateau 6 Windsport 4 Sport Utility 4 Aerolite 4

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jul 21, 2008. Source: NHTSA Office of Defects Investigation.