Owners filed 6 complaints about this vehicle with federal regulators, most often about the visibility/wiper. It has been recalled 6 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Visibility/Wiper
2
0
0
0
Visibility › Windshield Wiper/Washer › Linkages
1
0
0
0
Structure › Body
1
0
0
0
Seat Belts
1
0
0
0
Latches/Locks/Linkages › Doors › Latch
1
0
0
0
6 safety recalls
Part 573 reports
Equipment17V758000
Filed Nov 22, 2017110,400 vehiclesThor Motor Coach
Defect. Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy. Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Visibility › Windshield Wiper/Washer17V555000
Filed Sep 7, 20171,105 vehiclesThor Motor Coach
Defect. Thor Motor Coach (TMC) is recalling certain 2014-2016 Ace, Challenger, Daybreak, Hurricane, Miramar, Outlaw, Windsport, Palazzo, Tuscany, and Tuscany XTE motorhomes. The windshield wipers may fail due to the system being incorrectly installed or secured.
Risk. If the windshield wipers cannot be used, driver visibility would be reduced, increasing the risk of a crash.
Remedy. TMC will notify owners, and dealers will inspect the wiper system to verify it is installed correctly, repairing or replacing the system as necessary, free of charge. The recall began on September 27, 2017. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000146. Note: Although some of the vehicles included in this recall have previously been remedied under recalls 17V-096 or 17V-162, the vehicles may need additional repairs under this campaign.
Visibility › Windshield Wiper/Washer17V162000
Filed Mar 13, 20178,617 vehiclesThor Motor Coach
Defect. Thor Motor Coach (TMC) is recalling certain 2014-2015 ACE, Hurricane, Challenger, Daybreak, Miramar, Outlaw, and Windsport motorhomes. These vehicles have windshield wiper systems that may have been improperly installed and secured, possibly causing the wipers to fail during use.
Risk. Failure of the windshield wipers may impair the driver's visibility, increasing the risk of a crash.
Remedy. TMC has notified owners, and dealers will inspect and tighten the wiper arm securing nuts, free of charge. The recall began on May 5, 2017. Owners may contact TMC customer service at 1-877-855-2867.
Structure › Body › Door › Hinge and Attachments16V893000
Filed Dec 13, 2016209 vehiclesThor Motor Coach
Defect. Thor Motor Coach (TMC) is recalling certain model year 2016-2017 Outlaw motorhomes, models 37BG, 37LS, 37RB, 38RE and 38RF, manufactured January 13, 2016, to December 8, 2016. The affected vehicles have rear cargo door hinges with welds that may be inadequate for securing the hinge pin to the hinge plate.
Risk. If the welds are insufficient, the hinge may fail and the door could open with more force than normal, increasing the risk of injury.
Remedy. TMC will notify owners, and dealers will inspect the hinge weld thickness, replacing the hinge as necessary, free of charge. The recall began on February 6, 2017. Owners may contact TMC customer service at 1-877-500-1020.
Power Train › Automatic Transmission15V719000
Filed Oct 30, 2015209 vehiclesThor Motor Coach
Defect. Thor Motor Coach (TMC) is recalling certain model year 2016 Ace, Challenger, Hurricane, Miramar, Outlaw, and Windsport vehicles manufactured July 14, 2015, to October 16, 2015. Due to an incorrect shift cable bracket and an improper shift cable adjustment, the affected vehicles can be shifted out of 'PARK' without applying the brakes.
Risk. If the vehicle can be shifted into reverse without the brakes being applied, the vehicle may unintentionally move, increasing the risk of a crash.
Remedy. Ford will notify owners on TMC's behalf, and Ford dealers will replace the transmission shift control bracket and adjust the transmission shift cable, free of charge. The recall began on November 12, 2015. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000110.
Equipment › Other › Labels15V224000
Filed Apr 15, 2015168 vehiclesThor Motor Coach
Defect. Thor Motor Coach (TMC) is recalling certain model year 2016 Four Winds, Citation, Outlaw, Chateau, Siesta, and Freedom Elite motorhomes manufactured February 14, 2015, to April 6, 2015. The affected vehicles may be missing the water weight carrying capability information on the Occupant and Cargo Carrying Capacity (OCCC) label . As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Tire Selection and Rims and Motor Home/Recreation Vehicle Trailer Load Carrying Capacity Information for Motor Vehicles with a GVWR of more than 4,536 kilograms (10,000 pounds)."
Risk. If the vehicle is loaded to its weight capacity without including the weight of the water carried onboard, the motorhome may be overloaded. This can cause a loss of vehicle control, increasing the risk of a crash.
Remedy. TMC will notify owners and will provide a new OCCC label with the correct information, free of charge. The recall began on May 1, 2015. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000099.
What owners reported
Newest filings
Latches/Locks/Linkages › Doors › Latch
Filed Jun 1, 201816,000 milesCA
EXIT DOOR LOCK BROKE, PREVENTING US FROM EXITING THE MOTORHOME. TRIMARK BRAND LOCK SET IS BOTH A DEAD BOLT AND SPRING LATCH. SPRING LATCH BROKE INTO TWO PIECES AND REMAINED IN THE LOCKED POSITION. TRIMARK HAS MADE A REPLACEMENT LOCK SET TO REPLACE THIS DEFECTIVE SET. SO TRIMARK IS AWARE OF THIS ISSUE. THOR ONLINE FORUM AND OTHER RV FORUMS REPORT THIS DEFECT AND OTHERS NECESSITATING VEHICLE EXIT VIA A WINDOW. IN AN EMERGENT NEED TO EXIT THE VEHICLE, THIS DEFECT COULD PROVE DISASTROUS. WE WERE PARKED WHEN THIS HAPPENED TO US. THERE WAS NO PRIOR WARNING THAT THE LOCK SET WAS FAILING. *TT
Visibility/Wiper
Filed Jan 22, 20185,000 milesIL
TL* THE CONTACT OWNS A 2016 FORD F-53 MOTORHOME. THE CONTACT STATED THAT THE VEHICLE HAD A RECALL FOR THE WINDSHIELD WIPERS. THE VEHICLE WAS TAKEN TO THE MOTOR COACH HEADQUARTERS (701 COUNTY RD 15, ELKHART, IN 46516) WHERE THE VEHICLE WAS REPAIRED; HOWEVER, THE WINDSHIELD WIPERS STILL FAILED TO FUNCTION PROPERLY. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE WINDSHIELD WIPERS WERE REPAIRED. THE VEHICLE WAS NOT REPAIRED AGAIN. NOW DURING A RAINSTORM, THE PASSENGER SIDE WIPER GOES BELOW THE LOWER WINDOW AND EVENTUALLY BINDS WITH THE DRIVERS SIDE. I THEN HAVE TO GET OUT, REALIGN THE WIPER ARMS AND RETIGHTEN THE NUTS. I ALSO HAVE PROBLEMS WHEN USING THE INTERMITTENT WIPER FUNCTION. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 5,000. I HAVE ALSO HAD THE BUNK WINDOW REPLACE 2X. IN BOTH CASES THEY FELL OUT WHILE IN ROUTE. I HAVE REQUESTED AND NOT RECEIVED ANY REPAIR ORDERS FOR THE WORK DONE BY GENERAL RV, OR THOR
Visibility/Wiper
Filed Jul 13, 20172,500 milesIL
TL* THE CONTACT OWNS A 2016 THOR OUTLAW. THE CONTACT STATED THAT THE REAR RV EGRESS WINDOW DEATCHED FROM THE RV WHILE BEING OPERATED AT 60 MPH. THIS IS LOCATED IN THE BUNK AREA ABOVE THE FRONT PASSENGER SIDE.THE VEHICLE WAS TAKEN TO GENERAL RV WHERE IT WAS DIAGNOSED THAT THE WINDOW DETACHED AND NEEDED TO BE REPLACED. THE WINDOW WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFED AND DID NOT RESPOND TO THE CONTACT'S CONCERNS. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500. WHEN THE EGRESS WINDOW DETACHED THE 2ND TIME, THE CAR BEHIND ME DID AN AGGRESSIVE MANEUVER BY SPEEDING AROUND ME AND APPLIED HIS BRAKES WHILE IN FRONT OF ME, FORCING ME TO COME TO AN ABRUPT STOP. THE DRIVER NOTIFIED ME THAT HE WAS ALMOST HIS BY A FLYING WINDOW FROM MY RV.
Visibility › Windshield Wiper/Washer › Linkages
Filed May 5, 2017130 milesNH
PLEASE SEE ATTACHED LETTER DESCRIBING WIPER FUNCTIONS AND DAMAGE DONE TO MY RV AS A RESULT. ..UPDATED 05/15/17 *BF *AS *CN
Structure › Body
Filed Feb 2, 20171,200 milesIL
TL* THE CONTACT OWNS A 2016 THOR OUTLAW 37RB RV. WHILE DRIVING 55 MPH, THE SLIDE OPENED. THE FAILURE COULD CAUSE THE SLIDE TO HIT VEHICLES IN ANOTHER LANE. THE MANUFACTURER REPLACED THE MOTORS FOR THE SLIDES AND ADJUSTED THE SLIDE, BUT THE FAILURE RECURRED. ALSO, WHEN DRIVING IN THE RAIN FOR THE FIRST TIME, THE WINDSHIELD WIPERS FAILED. THE VEHICLE WAS TAKEN TO THE MANUFACTURER WHERE THE WINDSHIELD WIPER ASSEMBLY WAS REPLACED, BUT THE FAILURE RECURRED. BECAUSE THE WIPER FAILURE RECURRED, THE WINDOWS FOGGED AND THE DEFROSTER DID NOT DEFROST THE WINDOW. THE VEHICLE WAS TAKEN TO THE MANUFACTURER WHERE IT WAS DETERMINED THAT THE SYSTEM WAS WORKING PROPERLY, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 1,200.
Seat Belts
Filed Aug 21, 20161,500 milesMI
WHILE DRIVING ON THE HIGHWAY I WAS HIT IN THE SIDE OF THE HEAD BY THE UPPER SAFETY BELT ASSEMBLY AND NUT CAUSING ME TO SWERVE OFF THE ROAD AND ALMOST HIT CONSTRUCTION BARRELS ON THE SIDE OF THE ROAD. HAD MY WIFE TAKE A PICTURE OF THE NUT THAT CAME OFF. I ALSO HAD MY PASSENGER CHECK THE SEAT BELT UPPER ATTACHMENT ON HIS SIDE AND THE NUT WAS NOT SECURE JUST ON BY A FEW THREADS. HAD TO PULL OVER AT THE NEXT EXIT AND SECURE THE NUTS WITH THE TOOLS THAT I HAD WITH ME.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.