Owners filed 1 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 4 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Electrical System
1
0
0
0
4 safety recalls
Part 573 reports
Structure › Critical Fasteners25V792000
Filed Nov 17, 20251,792 vehiclesThor Motor Coach
Defect. Thor Motor Coach (TMC) is recalling certain 2024 Twist, 2023-2024 Dazzle, Scope, Rize, Sequence, and 2022-2024 Tellaro recreational vehicles. The adhesive securing the solar panels to the roof may fail, allowing the solar panel to detach.
Risk. A detached solar panel can become a road hazard for other vehicles, increasing the risk of a crash.
Remedy. Dealers will remove and replace the sealant, free of charge. Owner notification letters were mailed February 23, 2026. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall RC000337.
Equipment › Electrical › Accessory Generator › Solar Panel23V759000
Filed Nov 10, 20232,295 vehiclesThor Motor Coach
Defect. Thor Motor Coach (TMC) is recalling certain 2021-2024 Thor Rize and Scope motorhomes. The solar panel frame may fracture around the mounting bolts, allowing the panel to detach from the vehicle.
Risk. A detached solar panel can become a road hazard, increasing the risk of a crash.
Remedy. Dealers will replace the lower bracket, free of charge. Owner notification letters were mailed January 9, 2024. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000298.
Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings23V285000
Filed Apr 21, 20232,919 vehiclesThor Motor Coach
Defect. Thor Motor Coach (TMC) is recalling certain 2021-2023 Sequence, 2021-2024 Rize, Scope, Tellaro, 2023-2024 Dazzle, and Twist motorhomes, equipped with certain Cummins Onan QG 2800i generator sets. The fuel hose between the inline fuel filter and the injection pump module (IPM) may have inadequate clamp force, possibly resulting in a gasoline leak.
Risk. A gas leak in the presence of an ignition source increases the risk of a fire.
Remedy. Dealers will inspect and replace the fuel hose and clamps, as necessary, free of charge. Owner notification letters were mailed May 22, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000294.
Equipment › Recreational Vehicle/Trailer23V068000
Filed Feb 10, 20231,557 vehiclesThor Motor Coach
Defect. Thor Motor Coach (TMC) is recalling certain 2021-2023 Rize and Scope camper vans. The retractable awning may extend unintentionally during transit.
Risk. An awning extending unintentionally during transit may become a distraction or road hazard, increasing the risk of a crash.
Remedy. Dealers will install an additional ignition cutoff wire harness at the BT12 module, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000289.
What owners reported
Newest filings
Electrical System
Filed Apr 25, 2023AR
Fuel line to generator is long rubber hose rubbing on screws. Same with electrical wires. Exhaust from generator and vehicle coming back in from exposed holes in floor under cabinetry. I have informed THOR motor coach. This vehicle is unsafe and could catch fire due to rubber fuel line leaking onto exposed electrical connections or exhaust. Holes in floor for tubes and electrical are not sealed allowing fumes to come in. Couch that has seatbelts attached, metal is cut into two parts allowing seat belts to pull on separate metal bars that would break loose. Metal bar should be solid across, cut out is hidden by couch. Wires behind cabinetry floats around, nothing to hold them from flopping around eventually causing shorts. With as many unsafe issues, it would appear no one has inspected these changes THOR has made to the Dodge Promaster.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 17, 2025. Source: NHTSA Office of Defects Investigation.