Owners filed 1 complaints about this vehicle with federal regulators, most often about the unknown or other. It has been recalled 2 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Unknown or Other
1
0
0
0
2 safety recalls
Part 573 reports
Equipment › Recreational Vehicle/Trailer25V171000
Filed Mar 20, 20254,251 vehiclesThor Motor Coach
Defect. Thor Motor Company (TMC) is recalling certain 2023-2026 Axis, Chateau, Four Winds, 2023-2025 Coleman, Echelon, Freedom Elite, Geneva, Outlaw, Quantum, Vegas, 2025 Eddie Bauer, Freedom Traveler, Pasadena, and 2024-2025 Magnitude motorhomes. The slide-Out room can be deployed without the parking brake engaged, allowing the room to extend while the vehicle is in motion.
Risk. A slide-Out room that extends unexpectedly increases the risk of a crash.
Remedy. Dealers will replace the park brake harness, free of charge. Owner notification letters were mailed April 28, 2025. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000325.
Equipment › Recreational Vehicle/Trailer22V611000
Filed Aug 10, 2022262 vehiclesThor Motor Coach
Defect. Thor Motor Coach (TMC) is recalling certain 2022-2023 Four Winds, Quantum, Chateau, and 2022 Geneva motorhomes. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Risk. An awning that drops or extends beyond normal operation can increase the risk of injury.
Remedy. Dealer will repair or replace the awnings, free of charge. Owner notification letters were mailed by September 16, 2022. Owners may contact TMC customer service at 1-877-855-2867.
What owners reported
Newest filings
Unknown or Other
Filed Jun 30, 2026CA
I bought this RV as a new 2023 Thor Quantum MB24 . After a recall performed by Mercedez of Pleasanton , California ( after the VIN no. was punched on their computer ) , it shows as a 2021 Model year . How would I know if I was sold a pre - owned Motor Vehicle or a new one ? It has 2000+ miles in accordance to RECVAN @ Fremont , California , was acquired driven from Elkhart , Indiana to California . There were few issues and problems that I found out later after I had the RV parked outside my resident in Mountain House , California : Dirty outside compartment , Inoperable Navigation system , left outside wheel hub cap held by a single screw , all 4 rear wheel air valves not working properly , dream dinette can not turn to bed due to improper fit , some outside compartment latches loose , shower curtain had tiny slits , missing toilet bolt cover . Most of this issues was taken care of as part of the warranty . My concern is why is it a 2021 year model and not 2023 as per VIN NUMBER ? I s it Pre- Owned ? I don't have any way of knowing , hopefully you can help me with this issue . Thanks Respectfully , [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Mar 20, 2025. Source: NHTSA Office of Defects Investigation.