Owners filed 1 complaints about this vehicle with federal regulators, most often about the visibility/wiper. It has been recalled 2 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Visibility/Wiper
1
0
0
1
2 safety recalls
Part 573 reports
Exterior Lighting19V215000
Filed Mar 20, 201997 vehiclesThor Motor Coach
Defect. Thor Motor Coach (TMC) is recalling certain 2018-2019 Quantum RW28 motorhomes. The vehicles may be missing the mid-ship marker lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk. Without mid-ship marker lights, other drivers may underestimate the length of the vehicle, increasing the risk of crash.
Remedy. TMC will notify owners, and dealers will inspect and install mid-ship marker lights, as needed, free of charge. The recall began on April 25, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000167.
Equipment17V758000
Filed Nov 22, 2017110,400 vehiclesThor Motor Coach
Defect. Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy. Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
What owners reported
Newest filings
Visibility/Wiper1 injured
Filed Dec 25, 20196,000 milesFL
SUMMARY: WHERE DO I START, EXCEPT EVERYONE IS SAFE. DRIVING TO DISNEY WITH THE FAMILY FOR CHRISTMAS (DAUGHTER JOINING US FROM COLLEGE) AND WE SUDDENLY HEAR A LOUD BANG FROM THE CAB; THE STARLIGHT WINDOW BLEW OUT/ OFF. WE WERE THE ONLY ONES ON THE ROAD (DOING ABOUT 50 MPH) AND NOTHING HIT US, LOOKS LIKE THE GLUE/SEAL JUST GAVE WAY! THE OTHER THING I WAS SURPRISED THERE WERE SHARP GLASS SHARDS IN THE CAMPER AND THE GLASS DID NOT SHATTER INTO SMALL SQUARES ONE TYPICALLY SEES WITH SAFETY GLASS. HONESTLY, IT COULD HAVE BEEN WORSE IF THE GLASS PANEL WOULD HAVE BLOWN INWARD IT WOULD HAVE HIT ONE OF MY DAUGHTERS; AS IT IS, THEY WERE HIT WITH SMALL SHARDS OF GLASS.*DT*DT*JB
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Mar 20, 2019. Source: NHTSA Office of Defects Investigation.