Owners filed 2 complaints about this vehicle with federal regulators, most often about the steering. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Structure › Body
1
0
0
0
Steering
1
0
0
0
3 safety recalls
Part 573 reports
Visibility › Windshield Wiper/Washer18V705000
Filed Oct 9, 20182,854 vehiclesThor Motor Coach
Defect. Thor Motor Coach (TMC) is recalling certain 2013 Thor Ace, Daybreak, Challenger, Windsport, Hurricane, Outlaw, Tuscany, and Palazzo motorhomes. The windshield wiper system may have been incorrectly installed, causing the wipers to fail during use, reducing driver visibility.
Risk. A reduction of driver visibility can increase the risk of a crash.
Remedy. TMC will notify owners, and dealers will verify that the windshield wiper system is installed correctly, repairing or replacing the wiper system as needed, free of charge. The recall began November 28, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000161.
Equipment17V758000
Filed Nov 22, 2017110,400 vehiclesThor Motor Coach
Defect. Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy. Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Equipment › Recreational Vehicle/Trailer15V745000
Filed Nov 10, 201512,656 vehiclesThor Motor Coach
Defect. Thor Motor Coach (Thor) is recalling certain model year 2011-2016 Thor Challenger, Thor Citation, Thor Hurricane, Thor Tuscany, Thor Windsport, 2011-2012 Thor Astoria, Thor Avanti, Thor Chateau, 2011-2014 Thor Daybreak, 2011-2015 Thor Outlaw, Thor Siesta, 2014-2015 Thor Miramar, 2012 Thor Four Winds, 2008-2011 Damon Astoria, Damon Daybreak, Damon Outlaw, Damon Tuscany, 2008-2012, Damon Challenger, 2008-2010 Damon Essence, 2009-2011 Damon Avanti, Four Winds Chateau, Four Winds Citation, Four Winds Four Winds, Four Winds Hurricane, Four Winds Siesta, Four Winds Windsport, 2009-2010 Four Winds Dorado, Four Winds Dutchmen, Four Winds Magellan, Four Winds Mandalay and 2009 Four Winds Fun Mover, and Four Winds Presidio motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double and Triple Electric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.
Risk. Unstable entry and exit steps increase the risk of injury.
Remedy. Thor will notify owners, and dealers will install a retainer bracket to reinforce the operating mechanism and replace all of the affected bolts, free of charge. The recall began on January 6, 2016. Owners may contact Thor customer service at 1-877-855-2867. Thor's number for this recall is RC000111.
What owners reported
Newest filings
Structure › Body
Filed Nov 22, 2020NJ
DOOR LOCKING MECHANISM HAS A KNOWN DEFECT WHERE THE SLIDING BOLT BREAKS DUE TO METAL FATIGUE OR OTHER REASON. MANUFACTURER IS AWARE OF THE PROBLEM, AND CREATED A NEW LOCK, THAT HAS THE SAME DEFECT, ACCORDING TO OTHER CONSUMERS. WITH THE DOOR CLOSED, IT IS ALMOST IMPOSSIBLE TO GAIN ACCESS TO THE LOCK TO REPAIR THE ASSEMBLY. I WAS ABLE TO DRILL OUT THE LOCK AND REMOVE THE DEADBOLT, WHICH THEN ALLOWED ME TO REMOVE THE ENTIRE ASSEMBLY AND ORDER A REPLACEMENT, WHICH I NOW FEAR WILL SUFFER THE SAME ISSUE. IF MY WIFE HAD BEEN IN THE RV ALONE, SHE WOULD HAVE BEEN TERRIFIED. EVEN THOUGH THERE IS AN EMERGENCY EXIT, SHE WOULD NOT BE ABLE TO CLIMB DOWN WITHOUT ASSISTANCE, AND THE PRIMARY DOOR SHOULD NOT BE ALLOWED TO 'BOLT SHUT' IN CASE OF FAILURE. THE BREAK OCCURRED DURING NORMAL USE, AS HAVE MOST OTHER CONSUMERS REPORTED PROBLEMS (LOOK AT AMAZON FOR EXAMPLES). TRIMARK SHOULD BE FORCED TO RECALL ALL LOCKS, OR AT LEAST ANY CONSUMERS THAT HAVE INCURRED THE PROBLEM. PEOPLE SHOULD NEVER BECOME TRAPPED IN A VEHICLE BECAUSE OF KNOWN METAL FATIGUE PROBLEMS. SEE HTTPS://WWW.AMAZON.COM/GP/PRODUCT/B00HE7SLF8?PF_RD_R=2N3KX8TE2QPQBM9207DF&PF_RD_P=EDABA0EE-C2FE-4124-9F5D-B31D6B1BFBEE FOR HISTORY. OF COURSE USERS ARE HAPPY WITH THE PRODUCT REPLACEMENT..... UNTIL IT BREAKS (READ COMMENTS)
Steering
Filed Sep 13, 201812,000 milesDC
TL* THE CONTACT OWNS A 2013 THOR DAYBREAK MOTORHOME. WHILE THE VEHICLE WAS STATIONARY, THE ENTRY STAIRWELL FRACTURED. AN INDEPENDENT MECHANIC REPAIRED THE VEHICLE. THOR MOTORCOACH WAS MADE AWARE OF THE FAILURE AND STATED THAT THE MOTORHOME WAS OUT OF WARRANTY COVERAGE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000. THE VIN WAS NOT AVAILABLE. *DT UPDATED 10/2/18*JB *JS *DT *JB *DT *DT*JB
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 9, 2018. Source: NHTSA Office of Defects Investigation.