No owner complaints are on file for this vehicle. It has been recalled 10 times.
10 safety recalls
Part 573 reports
Structure › Body04V398000
Filed Aug 12, 20042,125 vehiclesFreightliner Llc
Defect. CERTAIN 1995 AND 1996 MY THOMAS BUILT SCHOOL BUSES BUILT BETWEEN JANUARY 1, 1995, AND FEBRUARY 29, 1996, WHICH ARE PREDOMINATELY OPERATED ON UNIMPROVED ROADS MAY HAVE DEVELOPED CRACKS IN THE BUS BODY FRAMING STRUCTURE MEMBERS (RAFTERS) NEAR THE HORIZONTAL WINDOW HEADER WELDS AND AT THE SIDE EMERGENCY EXIT DOORS.
Risk. IN THE EVENT OF A CRASH, PASSENGERS COULD BE SERIOUSLY INJURED.
Remedy. THOMAS BUILT WILL NOTIFY ITS CUSTOMERS AND PROVIDE A FREE REMEDY. THE RECALL BEGAN AUGUST 5, 2005. OWNERS WHO DO NOT RECEIVE A FREE REMEDY WITHIN A REASONABLE AMOUNT OF TIME SHOULD CONTACT THOMAS BUILT CUSTOMER SUPPORT OFFICE AT 336-889-4871.
Seats97V192000
Filed Nov 1, 19972,391 vehiclesThomas Built Buses, Inc.
Defect. VEHICLE DESCRIPTION: SCHOOL BUSES. THE FLIP SEATS INSTALLED ON THESE BUSES DO NOT MEET THE REARWARD PUSH REQUIREMENTS OF FMVSS NO. 222, "SCHOOL BUS PASSENGER SEATING AND CRASH PROTECTION."
Risk. IN THE EVENT OF A VEHICLE CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY PROTECTED INCREASING THE RISK OF PERSONAL INJURY.
Remedy. OWNERS WILL BE PROVIDED WITH REPAIR PARTS AND A DETAILED REPAIR PROCEDURE. IF AN OWNER SO DESIRES, THOMAS BUILT WILL PERFORM THE REPAIR FOR THEM.
Electrical System › 12v/24v/48v Battery › Cables97V133000
Filed Aug 22, 19978,107 vehiclesThomas Built Buses, Inc.
Defect. VEHICLE DESCRIPTION: SCHOOL AND TRANSIT BUSES EQUIPPED WITH IN-LINE SIX ENGINE,"S" TYPE FRAME RAILS AND SIDE MOUNTED BATTERY BOX. THE BATTERY CABLE ROUTING ALLOWS THE POSITIVE CABLE TO CHAFE RESULTING IN A POSSIBLE SHORT CIRCUIT OF THE CABLE.
Risk. IF AN ELECTRICAL SHORT OCCURS, IT CAN CAUSE LOSS OF POWER TO THE VEHICLE AND A POSSIBLE VEHICLE FIRE.
Remedy. THOMAS BUILT WILL PROVIDE OWNERS WITH REPAIR PARTS AND DETAILED REPAIR PROCEDURES TO SECURE THE CABLE TO PREVENT FURTHER DAMAGE. IF THE OWNER SO DESIRES, THOMAS BUILT WILL PERFORM THE REPAIR FOR THEM.
Service Brakes, Air › Drum › Chamber97V030000
Filed Mar 3, 1997695 vehiclesThomas Built Buses, Inc.
Defect. CONTACT BETWEEN THE BRAKE CHAMBER AND THE SUSPENSION BEAM CAN RESULT IN DAMAGE TO THE BRAKE CHAMBER CLAMP BAND.
Risk. IF THE DAMAGE TO THE CLAMP BAND RESULTED IN BAND BREAKAGE, THE CHAMBER COULD COME APART RESULTING IN LOSS OF THE SERVICE BRAKES. THE EMERGENCY BRAKES WOULD AUTOMATICALLY APPLY.
Remedy. DEALERS WILL INSPECT THE BRAKE CHAMBER FOR SIGNS OF CONTACT. IF CONTACT IS INDICATED, THE BRAKE CAM SHAFT AND CHAMBER SUPPORT BRACKET WILL BE REPLACED, ELIMINATING THE POSSIBILITY OF CONTACT BETWEEN THE BRAKE CHAMBER AND THE SUSPENSION BEAM.
Service Brakes, Air97V020000
Filed Feb 18, 199755 vehiclesThomas Built Buses, Inc.
Defect. THESE BUSES WITH GROSS VEHICLE WEIGHT RATINGS (GVWR) OF 36,200, DO NOT MEET THE BRAKE SIZE AND POWER REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NO. 121, "AIR BRAKE SYSTEMS," FOR VEHICLES OF THAT GVWR.
Risk. THESE BUSES DO NOT MEET THE REQUIREMENTS OF FMVSS NO. 121.
Remedy. THOMAS BUILT WILL PROVIDE THE OWNERS WITH REPAIR PARTS AND A DETAILED REPAIR PROCEDURE. THE REPAIR WILL CONSIST OF CHANGING THE ORIGINAL REAR SLACK ADJUSTERS AND FRONT BRAKE CHAMBERS AND INCREASING THE AIR RESERVOIR VOLUME.
Electrical System › Wiring97V018000
Filed Feb 12, 19971,800 vehiclesThomas Built Buses, Inc.
Defect. THE NUT THAT SECURES THE VEHICLE'S MAIN POWER SUPPLY CAN LOOSEN CAUSING LOSS OF CONTACT.
Risk. THIS CONDITION CAN RESULT IN A LOSS OF VEHICLE POWER INCREASING THE RISK OF A VEHICLE CRASH.
Remedy. THOMAS BUILT WILL SHIP REPAIR PARTS AND A DETAILED REPAIR PROCEDURE TO THE BUS OWNERS. THE REPAIR WILL CONSIST OF REMOVING THE ORIGINAL NUT, LOCATED AT THE ELECTRICAL PANEL, THAT SECURES THE VEHICLE'S MAIN POWER SUPPLY, AND REPLACING IT WITH A FLAT WASHER AND LOCKING NUT.
Seats96V178008
Filed Jan 13, 199738 vehiclesThomas Built Buses, Inc.
Defect. VEHICLE DESCRIPTION: TRANSIT BUSES EQUIPPED WITH ISRINGHAUSEN SEATS IN THE DRIVER POSITION. TWO WELDS LOCATED ON THE BACK REST ADJUSTMENT SIDE OF THE SEAT FRAME DID NOT MEET THE MANUFACTURER'S SPECIFICATIONS.
Risk. IF THESE WELDS WERE NOT TO SPECIFICATION, BACK REST LOADS COULD CAUSE THE WELDS TO FAIL. THE BACK REST WOULD DISENGAGE FROM THE SEAT FRAME ALLOWING LOSS OF SUPPORT TO THE DRIVER'S TORSO AND POSSIBLY CAUSING LOSS OF CONTROL OF THE VEHICLE.
Remedy. ISRINGHAUSEN IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY CAMPAIGN FOR THIS RECALL. DEALERS WILL INSPECT THESE SEATS AND REPLACE THE SEAT FRAME ASSEMBLY.
Structure › Body96V164000
Filed Sep 5, 19962,117 vehiclesThomas Built Buses, Inc.
Defect. AN ITEM WORN BY A CHILD, SUCH AS A LONG DRAWSTRING, SASH, OR BACKPACK/BOOKBAG ACCESSORY, CAN BECOME CAUGHT ON THE FATENERS THAT SECURE THE HANDRAIL SUPPORT TO THE HANDRAIL.
Risk. IF AN ITEM WORN BY A CHILD WERE TO CATCH ON THIS AREA, AND THE DRIVER WERE TO CLOSE THE DOOR AND PUT THE VEHICLE IN MOTION, THIS CAN RESULT IN SERIOUS INJURY OR DEATH.
Remedy. THE EXISTING 1" BOLTS THAT SECURE THE HANDRAIL SUPPORT WILL BE REPLACED WITH 1/2" BOLTS.
Structure › Body96V139000
Filed Jul 23, 1996120,371 vehiclesThomas Built Buses, Inc.
Defect. AN ITEM WORN BY A CHILD, SUCH AS A LONG DRAWSTRING, SASH, OR BACKPACK/BOOKBAG ACCESSORY, CAN BECOME CAUGHT IN THE AREA BETWEEN THE SERVICE DOOR AND THE DOOR CONTROL ROD ATTACHING BRACKET.
Risk. IF AN ITEM WORN BY A CHILD WERE TO CATCH ON THIS AREA, AND THE DRIVER WERE TO CLOSE THE DOOR AND PUT THE VEHICLE IN MOTION, THIS CAN RESULT IN SERIOUS INJURY OR DEATH.
Remedy. A MOLDED COVER WILL BE INSTALLED BETWEEN THE MANUALLY OPERATED OUTWARD OPENING ENTRANCE DOOR AND THE DOOR CONTROL ROD ATTACHING BRACKET WHICH WILL ELIMINATE THE OPENING THAT COULD ALLOW AN ITEM OF A CHILD'S CLOTHING TO BECOME SNAGGED.
Service Brakes, Air › Drum › Chamber96V021000
Filed Jan 29, 1996730 vehiclesThomas Built Buses, Inc.
Defect. CONTACT BETWEEN THE BRAKE CHAMBER AND THE SUSPENSION BEAM CAN RESULT IN DAMAGE TO THE BRAKE CHAMBER CLAMP BAND.
Risk. IF THE DAMAGE TO THE CLAMP BAND RESULTED IN BAND BREAKAGE, THE CHAMBER COULD COME APART RESULTING IN LOSS OF THE SERVICE BRAKES. THE EMERGENCY BRAKES WOULD AUTOMATICALLY APPLY.
Remedy. DEALERS WILL INSPECT THE BRAKE CHAMBER FOR SIGN OF CONTACT. IF CONTACT IS INDICATED, THE BRAKE CAM SHAFT AND CHAMBER SUPPORT BRACKET WILL BE REPLACED, ELIMINATING THE POSSIBLITY OF CONTACT BETWEEN THE BRAKE CHAMBER AND THE SUSPENSION BEAM.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 12, 2004. Source: NHTSA Office of Defects Investigation.