2022 Tesla Model X complaints

The new stockless button controls on the Tesla are entirely unsafe. The buttons themselves are extremely unreliable and don't always respond, and the placement on the steering wheel requires you to take your eyes off the road in order to locate the correct button. I was recently driving on the freeway with my wife and kids in the car, it had been raining earlier and the roads were wet. A car in the opposite fast lane hit a puddle which sent wave of water over the center divider. It covered our windshield to the point where I couldn't see. With previous cars, including previous Teslas, it was easy to quickly tap the stalk and engage the wipers, but now with this new button system I had to look down at the steering wheel to find the button to quickly engage the wipers. From the surprisingly blinding wave and the time it took to clear the windshield, I veered into the next lane and almost hit the car next to me. It was an eye-opening experience with a car I've really enjoyed owning. The buttons are terrible, and a deviation from a universal, internationally accepted system that was not broke, did not require fixing, and has created a safety hazard.

The horn is a small button on the steering wheel instead of the larger pad in the center of the steering wheel. When making turns or complex maneuvers the horn is not easily found since the steering device is turning. This is a safety issue that needs to be addressed.

The car was parked on street and when I go inside the car and try to start car first on my tesla screen show alert 7 error after that couple minutes the front passenger airbag is deployed for nor reason I want to let you know the car it’s not involved any accidents or any impact

I continue to experience accelerated severe rear tire wear since my original purchase of this car new in February 2022 on both rear tires (275/45R20). The car has had the alignment specifications confirmed by Tesla. Yet I have had to replace two sets of rear tires in less than 36,000 miles due to the inside edge of both tires being worn through the rubber and into the steel cords of the tires. This last set of tires went ~14,000 miles and still had 5/32" tread depth remaining across all treads. This substantial wear is not readily observed by the vehicle operator without crawling under the car. The wear on these tires is indicative of excessive negative camber settings of the suspension. However, TESLA states the rear suspension alignment is within camber specifications at -2.13 to -2.06 degrees. The tires appear road worthy during a casual walk around of the vehicle. I have been fortunate these tires have not experienced a blow out, which at highway speed could have resulted in loss of control of the vehicle. I have retained both removed rear tires. Repair orders, alignment details and picture of excessively worn tire are attached.

Tesla Model X all doors are 100% automatic which means that they cannot be manually opened from the outside if the car software is not working. I have been facing a lot of issues with the Falcon doors and to my surprise a lot of other Tesla X users on Reddit face the same issue. So, when you press the open button on your app to open the rear falcon doors it might not open at all and just make a beep sound. It's hard to replicate this issue but I shot a video showing how it happens. This is not the first time that it had happened with my car. I have had this happen multiple times to my car. Every time the service center would simply change the door sensor which would fix the issue but temporarily. I think it a big safety issue as I have 2 toddlers who occupy the rear row in their car seats. I cannot get them out of the car when such issue arises. I have done a workaround to make it work which takes at least 2 minutes to work properly. A lot can go wrong in 2 minutes with kids. This issue happens very randomly and there is no prior warning. Earlier tesla told me that it had to do something with the climate. If it's too hot outside then the door sensors might get fried up, which I think is not completely true. I have heard different explanations from their different technician. Well yesterday when it happened, it was 34F and windy. I was outside of the car in this cold weather trying to get my daughter out of the car and figuring out how to open these damn falcon doors.

It have come to my attention by Tesla that NHTSA instructed Tesla to disabled auto steering for a week time, unlike in the past that it would be disabled for the rest of the drive, we have a 2023 Mercedes eqs with same system and had other cars in the past with this system, this does not exist in any other car manufacturer and you did not instruct any other manufacturers to suspend the system for a whole week if unattended, this is a gross discrimination against Tesla and grounds for a lawsuit for discrimination

Ever since a recent software update, when turn signal is activated, right fender camera feed appears on screen but is completely black instead of showing a visual of the right blind spot. Due to this other features such as Autopilot, Automatic Emergency Braking, and likely most of the ADAS functions are also disabled. Due to the vehicle's poor natural visibility, there is a high reliance on the camera systems functioning properly. Not having a blind spot camera endangers turns and lane changes, especially if one has become accustomed to their usage. With most if not all the ADAS features disabled, we are returning to a 1990's level of auto safety. The problem remains unresolved despite a recent 2 week stint in Tesla service. Since this is most likely a software issue (possibly a regression introduced with the recent rear camera recall fix) there is no recourse except for Tesla to issue a bug fix. The car was returned to me without resolution. I'm not the only party experiencing this problem. It seems the only constant is it's a problem with the fender cameras however whether it's the right or left side is variable. See this Reddit discussion: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

23V-838 This recall made my car less safe, you should not have forced this change on my car I do not like it. It makes the car unsafe

No horn in middle of the wheel. Tried pressing the small button and instead it caused windshield wipers to activate.

My vehicle does not have a horn in the center. It is a button. Elon Musk told the public over and over they all had a center horn that just wasn’t activated yet, that would enable it in a future software update and that was a lie. This button horn on the right hand side never functions when needed. There is no “cover the entire right side” with your hand to make it honk when you’re quickly reacting to a safety hazard. It sets off the wipers usually without even honking. I don’t mind the weird turn signals, but this needs to be fixed. Now that they’ve announced a new model with a regular horn and lied to us about our cars actually having them but being “disabled” I think we are entitled to a retrofit of a brand new one with a center horn like every other vehicle on the road. Rear cross traffic alert? What real cross traffic alert? After I bought this car I was absolutely floored to find that when I back up, it doesn’t alert or beep or make any sound if a car is coming or a human is walking behind it. I was inches from hitting a neighbors child on a bike once and I am still shaken from what could have happened had I not heard someone yell. The car will scream and beep and flip out at every little other issue but doesn’t have this? Every car I’ve had since 2008 has had this feature. It is absolutely unacceptable that this noisy beeping computer car doesn’t have any audible rear cross traffic alerts. Please force them to fix this. It is DANGEROUS. The rear window is so high up it

I nearly was struck by another vehicle that was not paying attention. I tried to sound the horn but could not activate it in time because its a tiny button than can only be activated with right hand and there is no tactile feedback. (The center of the wheel does not have a horn which is where you naturally attempt to sound the horn) This is a known design flaw of the Tesla Model X and Model S. Tesla has been aware of issue for years. Huge safety issue. Thank you.

Steering yoke doesn't not have proper mechanical car horn.

Not being able to press the center of the yoke to activate the horn has been a consistent safety problem. Alerting other drivers in an emergency shouldn’t require me to find a small and indistinguishable button on the steering wheel. This has caused multiple incidents that could have been easily avoided with a traditional center horn. I drive my wife and 2 children in this vehicle daily. A horn should just work.

Bran new Tesla Model X 2022 model went up in flames in my garage on it is own, burning my garage, and destroying my other tesla. the car melted completely and Tesla Warranty is no where to be found, they are not even talking to me after 8 weeks of the incident and as of this date filing this complaint. The Car was purchased directly from Tesla, Brand New, owned it less than 14 months and had less than 30,000 miles on it.

At night, vehicle incorrectly identified a dog running alongside the vehicle as a human and engaged the automatic breaks causing 5 occupants to suffer minor injuries including whip lash. One occupant was a baby in a car seat. two weeks later also at night, the same event occurred. tesla has refused to provide a means to permanently disable the automatic breaking feature when a human is in control. The software incorrectly identifies a dog as a human, this is a serious software bug that has caused harm to my family. If a human is in control, I am responsible, if Tesla is in control then they should be responsible.

I sometimes hear a creaking noise from under my car when driving and steering at low speed and believe there is a potential defect that poses a risk to motor vehicle safety. I took my car into Tesla but they said they would not look at the car unless they could first hear a noise which is I told them is intermittent. They could nto hear a noise at the time, so did nto look at it. I have on occasion heard the noise again. My car is a year old and had around 5.1k miles when I took it in. It now has around 7,500 miles. I have never had a dealer refuse to put the car on a lift, especially a new car that is under warranty, to examine it based on a complaint from a customer. My concern is that I had read articles of reports to to NHTSA of Tesla suspension breakdown and wheels failing off of Tesla's on highways that have caused serious injuries to passengers and other vehicles and I am concerned something like that could happen to my car.

The contact owns a 2022 Tesla Model X. The contact stated that while driving approximately 55 MPH with the Auto Steering feature deactivated, the message "Auto Steering Unavailable" Suddenly displayed. Approximately three seconds later, the steering wheel erroneously made a sharp turn to the left causing the vehicle to drive into the opposite lane. The contact was able to forcefully turn the steering wheel to the right to avoid colliding head-on into oncoming traffic. The vehicle was later towed to the local service center who confirmed that the failure was caused by an internal fault in the steering column. No further information was available. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 37,000.

The auto-speed (cruise control) associated with the latest software release, 2023.27.12, is experiencing a problem that had occurred in Tesla cars a couple of years ago, namely "phantom braking". In the previous situation, the "phantom braking" was random. In this software release it is reproducible and, in my case, occurs at the same location every time I drive in that location. The car slows in a few seconds from 50 mph to 23 mph or less until I take intervention. This is dangerous in traffic. It occurs regardless of the level of autonomy selected or whether it is in Auto-Speed only or Auto-Pilot.

The front drivers side door doesn't latch close. It can come open on the highway, posing a serious safety concern. Tesla said since they couldn't replicate the issue at the time of the service appointment, and thus they were just going to ignore it. This was stated to me on October 31, 2023.

My left turn signal on my steering wheel intermittently wont turn on. Its very annoying I thought it was a software issue and waited because Tesla service center is so bad. After research on the internet forums people have suggested to report this to NHTSA due to no resolutions found.

The design feature of having the HORN be a soft key rather than palming the steering wheel just like every other car, has resulted in multiple occurrences where I tried to honk at someone to avert a collision, and the honk was delayed by hundreds of milliseconds as I had to recall that the horn is a soft key, that I have to hunt for depending on the steering wheel angle, at a critical time when milliseconds count. This is a really hazardous design decision I hope gets changed before it becomes a direct factor in people's deaths.

Seatbelt sometimes will not auto retract and gets stuck with lots of slack. Car is very clean, no blockages and seatbelt doesn’t have any tears or frays

My 2022 Tesla Model X is equipped with yoke steering wheel with capacitive turn signal buttons integrated, and there's no turn signal stalk. While I like the simplicity, the turn signal buttons sometimes do not respond. It happened about 10x in the past 12 months / 10k miles of ownership. I took the vehicle to Tesla service center twice in the last a few weeks and they couldn't do anything other than a customer paid diagnostics. The most recent occurrence was 9/17. Here's what I put in my service request. "I was about to move to the right lane, but right signal button did not respond for 10-15 seconds. In the meantime, left signal button worked and I was able to activate it twice just to confirm it wasn't my thumb being wet of something else, but the right signal button would not respond at all. I wanted to record a video but it wasn't safe to do so. I captured a dashcam recording in case that helps." Here's the service result on my invoice "Unable to duplicate concerns present on steering yoke. Checked vehicle logs and no hardware related concerns or abnormalities identified. Performed inspection in-house and verified proper operation." (I was charged $70.5 for the diagnoses) The same also happened on 9/4. I put in the service note "I pressed on the left turn buttons about 5 times when the first 4 times it didn’t respond. I’ve capture a dashcam video to record the exact time in case that helps." Here's the service result on my invoice "Unable to verify the customer concern,

On the latest software, Tesla cars automatically turn on air recirculation. This deprives the driver from fresh air and quickly increases the level of CO2 in the cabin. High concentrations of CO2 in a cabin can be bad for safety: 1. Cognitive Impairment: High levels of CO2 can adversely affect cognitive function, reducing decision-making abilities, focus, and alertness. 2. Health Symptoms: Symptoms like headaches, dizziness, and fatigue can be caused or exacerbated by high CO2 levels.

Driving this morning when suddenly the car steering wheel stop responding and will no long turn right or left, and almost Couse to a crash with other cars. calling tow truck to tow the car to Tesla. waiting for diagnostic. car is mostly brand new, super dangerous

At about 11:20pm on September 9th, the steering control went out while we were going around an exit ramp at which point the steering yoke became extremely difficult to use and tried to revert to a straight position in the middle of going around the curve.

I'd like to report a safety concern. There are two issues. 1. the shape of the steering wheel, and 2. the location of the buttons and overall stalkless yoke. I have had this vehicle for a little over a year now, and there have been a number of times both issues could have caused a major accident. The first issue is the shape of the steering wheel. When driving normally, just every day driving, its not so much of an issue. But when you have to make quick, multiple emergency manuvers, the shape of the yoke (the fact that its not round'ish) is problematic. The yoke shape doesn't allow for quick maneuvers that you'd expect in emergency scenarios. The second issue has to do with the location of the high beams and the horn specifically, but could see other buttons being problematic for people with smaller hands than I have. I have attached several pictures with and without my own hands (for reference, I'm 6' tall with a medium build and proportional hand size.) As you can see, my thumbs aren't able to reach the high beam and horn buttons without moving my hands. Additionally, they aren't actually buttons and no way to know if my finger/thumb is in the correct place without looking at the yoke/wheel. This is problematic, because drivers would need to use those buttons quickly. Also, the high beam button isn't really user friendly. When trying to switch to high beams, you have to hold the button for a period of time, and it doesn't always work. Both of these issues are problematic an

Critical Safety Issue: Malfunctioning Wipers in Both Auto and Manual Modes. Experiencing nearly catastrophic situations due to faulty wipers during heavy fog and rain at nighttime while driving at high speeds is a severe safety concern. Immediate attention is required, especially with the impending rainy season. Tesla Service's previous attempts to resolve the issue have been unsuccessful. 1. Auto Wipers Malfunction. - Historical Performance: The auto-wiper functionality has consistently performed inadequately. - Current Issue: As of the latest software update (2023.7.30), the auto wipers frequently fail to activate throughout the duration of trips in heavy rain. - Case Instances: This issue was observed on August 29, 2023, at 8:04 pm, 8:08 pm, and 8:09 pm, resulting in zero visibility through the windshield as the wipers did not activate even once when set to Auto. 2. Manual Wipers Deficiency. - Current Issue: Occasionally, pressing the wiper button on the yoke yields neither action nor haptic feedback, sometimes lasting for a few minutes. - Case Instances: This problem was replicated on multiple occasions, including January 8, 2023, at 10:39:33 pm, and July 25, 2023, around 6:57 pm when other buttons on the yoke also failed to respond. Despite yoke replacement on January 6, 2023, the issue persists. 3. Wiper Speed Options. - Having just wiper speed settings (Off, I, II, and III) is insufficient for safely navigating varying rain intensities. This issue is further compounded

When installing front-facing car seats for children in the 2nd row seats of the 2022 Tesla Model X, there is not a safe way to attach the tether strap. While there are LATCH anchors, and a place to attach the tether clip, the strap for the tether cannot pass under or over the fixed headrest, it must pass over the “shoulder” of the seat. This is not effective as no matter how tight a person cinches the tether strap, it slides off the edge of the seat, leaving no way to safely attach the required tether for child safety seats. The owner’s manual displays the seat as if there is a detent that would prevent the strap from sliding off, but this does not exist in my vehicle. When I asked at the local Tesla sales/service center, they said that is simply how it is designed.

Steering wheel left and right signals are hard to control while driving. Narrowly escaped accident because I have to look at steering wheel to press signal button. I am not sure how this signal cleared safety concerns. It happened several times , I stop looking at road and find signal to press it.

At around 9:10 p.m. on 7/26/2023, I was driving 2 guests on the I-5 highway from Seattle to the airport. The car’s automatic driving assistance system suddenly failed to work. Tip 1: The steering assistance effect has been reduced 2: Lane departure avoidance function is not available; At this time, the steering wheel suddenly couldn't turn, and I felt locked tightly, unable to change lanes, so I had to slowly reduce the speed, turn very, very hard to change lanes, from the innermost carpool lane to the outermost exit lane, slowly The driver controlled the steering wheel hard, and it was impossible to drive on the deceleration road when getting off the high speed. When encountering an intersection, I couldn't turn to the normal driving lane at one time. I drove about 15 miles like this, and put the passengers down at the airport. I slowly drove to the 76 near the airport. After parking the car at the gas station, I searched online to see if this happened to others? At the same time, press and hold the ball button on the steering wheel to restart the screen, and found that the situation did not improve, and the steering wheel was locked tightly. I got out of the car and found that the tire pressure of the four tires was all at 40psi, which was probably related to my hard twisting of the steering wheel. I restarted Tried a factory reset, and after it reset to factory settings, the situation didn't get any better, it was already 11:00 pm, I wanted to fill up the tires to 45psi fi

While driving on an 80 MPH speed limit, 2-lane interstate in a rural area, the vehicle's "traffic aware" cruise control was enabled. The driver attempted to pass a semi-truck on left while the road was curving to the left. The vehicle's emergency lane keep assist appeared to engage causing the vehicle to swerve toward the semi-truck. The driver corrected back to the left, when doing so the power steering system failed causing the driver to apply significant force to the steering to avoid a collision. For the next 12 miles of driving the power steering never engaged and turning required significant force. While charging at a supercharger the error on the dashboard stating that power steering was not available persisted. Upon departure the error message went away and the power steering worked again. The manufacturer was contacted as the vehicle was under warranty. It was determined that no repair was needed after the power steering once again began to work, but the failure created a significant risk to the five vehicle occupants at the time of failure.

I was driving my Tesla model X in interstate I35 with FSD turned on. After 45 minutes of FSD, I felt the car slowed down. I immediately push the accelerator to speed it up but it didn't help and the car quickly fully stopped. I again pushed accelerator but the car won't move at all and my car block one of the two lanes of north bound I35 in Gainesville area. I was forced to reboot the car as the car won't move. Several minutes later, the car finally rebooted successfully and I immediately drove to exit I35. As I had no idea why the car stopped itself so I didn't feel to continue driving it and had the car towed back. From the trip data on my phone, it shows "hard breaking" prior to all this abnormal happened. I am sure that no break panel was pushed as my foot is on the floor mat as the car was driven by the FSD. The most serious problem is I couldn't speed it up after the car "hard breaking" itself and I had to reboot the car in order to make the car moving. I have the car service by Tesla but they don't have any explanation for me yet. It will be difficult to reproduce the problem. It can only be found by Tesla by looking into the stored driving data.

In numerous incidents, I have attempted to signal other drivers using my horn in an emergency situation. In one such incident, I was in the left lane, traveling at approx. 40 miles per hour when a driver who was stopped in the right lane began switching into my lane. I went to honk to indicate my presence, but the capacitive touch button on the upper right of the wheel was difficult to locate in a quick emergency situation. Additionally, pressing the center of the wheel, as will honk in every other car on the market did not work. In another incident, I was traveling through an intersection at approx. 50 miles per hour, and an oncoming vehicle attempted to make a left turn as they did not see me (presumably). I attempted to honk, but again, the horn button was very difficult to location in such a quick, high-stakes emergency situation. It is my opinion that Tesla's current design for their Model X and Model S vehicles, where the horn can only be initiated via a small capacitive touch button, represents a safety hazard to owners of these vehicles, as well as the general public who may be interacting with these vehicles on the road. Tesla has prioritized design over safety, and it is only a matter of time before lives are lost through easily preventable collisions due to the lack of a standard warning device such as a horn.

As I was trying to make a turn into the parking lot of a convenient store, my Tesla Model X started accelerating suddenly and unintendedly without my foot being on the accelerator. I kept pressing on the brake to stop the car, but it would not stop. I had no control and while it accelerated for 15-20 yards eventually it hit two other cars that were parked there. This happened so quickly. We all were terrified and shocked as I could not stop it from accelerating. I kept yelling "it is not stopping" to the person seating on the passenger side. I am confident that I did NOT press the accelerator pedal. The car was not on autopilot. My initial speed was probably 5 miles/hour, but it accelerated so suddenly that four airbags deployed, and the car is not drivable. Insurance company is evaluating whether the car is repairable, but I am afraid of driving with this car again until the problem is found and fixed. This could have turned to a major tragedy.

On Tesla's site, it says to report safety concerns to you vs to Tesla so that's what I'm doing since Tesla doesn't have any options to write to them about these problems. 1) I got into a parking lot accident on 7/7/2023 because of the "slide bar" on the Tesla Model X. I have had problems with it and complained to people about it before. If your hand has lotion on it, when you "scroll" up with your finger, it doesn't always "take". That's what happened earlier on 7/7 as well as in the parking lot. I scrolled to go forward, but it didn't scroll so when I hit the "gas" (its electric), it went backwards into the car in back of me. What if the car behind me was a person instead - that would have been awful. Tesla should fix this. 2) Tesla's horn is a small button on the right side of the 1/2 steering wheel. You can't even reach it with your right fingers when you are driving. If your right hand is not available, it is almost impossible to use your left finger to push exactly that small button for the horn. I also complained to Tesla about this safety issue when I had another problem with the car. Previously, someone cut me off and I couldn't even warn them because my right finger couldn't push exactly that small button. Another time, my right hand was occupied and I was just jabbing at the right side of the steering wheel to try to get the horn to sound, which it didn't. Thank you for listening.

I think the rear passenger suspension failed causing the car to veer right and hit two parked cars

Driving using Full Self Driving mode, I've had at least 3 instances where, when merging onto a limited access highway, the car does not merge into the through lane at the earliest possibility, but rather goes to the end of the on-ramp before moving into traffic. At this point, I've experienced the situation where I'm steering in front of a vehicle that is overtaking me in the through lane. Furthermore, the car does not activate any turn signals; a traffic violation in New York State. (Previous versions of FSD did not exhibit any of these characteristics.) Current vehicle software is 2022.45.15, FSD version v11.3.6. (I have been unable to contact Tesla by email about this matter.)

The contact owns a 2022 Tesla Model X. The contact received notification of NHTSA Campaign Number: 23V085000 (Steering, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

In April, 10 2023 approximately 6:10 PM I had an traffic accident. My vehicle was parked at paid parking spot next to the pedestrian road (street parking) and I was approached from the back of the car and I recognized the bus approached from my backside of the road. I have no idea somehow, the front driver side door suddenly opened when I approached to my car about 4-5 feet away from the trunk, even though I did not pressed any door open button in my Tesla smartphone app. As a result, the opened door had collided to the LA Metro bus backdoor. I would like to NHTSA will investigate this faulty safety issue. Thank you.

UNKNOWN

Tesla has moved the horn button to be a small touch area within the steering wheel that can be used with the thumb in the right location. I was making a left turn, and a car ran the red light, I was trying to hit the horn and was not able to locate it with my thumb in time. The horn needs to be either made bigger or moved back to the center under the airbag, like all other cars.

The latest update of the Full Self Driving software, version 11.3.3, significantly decreased the safety of the car and increased violations of the driving rules. 1. The car frequently turns on turn signals near intersections without making any turns. This misleads other drivers and may lead to an accident. The problem is extremely frequent in the specified version of software. 2. The car ignores electronic speed signs installed in high-risk segments of the freeways (e.g, I-5 in Seattle, WA). Then, it breaks late approaching stopped traffic. This creates a significant risk of an accident - especially, on the back, when the car breaks aggressively. 3. The car turns to the HOV line when on Autopilot even though the “Use HOV Line” setting is switched off is the settings (e.g., on SR-167 in Washington). This has never happened on the previous versions of software. 4. The car often reads speed signs for trucks as applicable to a passenger car (e.g. on I-5 at night or in rain). This was also reproducible on the previous versions of software.

Traveling south on I 5in CA on 2/27, weather and road were clear, speed 70 MPH, the car suddenly ceased to maintain it's set speed and decelerated rapidly. at 70 MPH with vehicles right behind me closely following, this is safety hazard. Same problem on return trip home northbound on CA 101 - destination Brentwood, CA. Third occurrence was on CA 246 - same problems but at 60 MPH.

Several times, while traveling north on the I15 express lanes in Rancho Bernardo, CA, with the full self driving beta software engaged, the Tesla unexpectedly brakes when going under the overpass located at the George Cook Expressway exit. I must keep my foot over the accelerator pedal so that I can override the braking, if necessary. It appears to happen about 50% of the time.

While on regular cruise control (not autopilot), our Model X will abruptly decelerate. This has happened before. Usually on highways I. Road trips.

I entered into my vehicle and was notified climate system was having issues and needed service. The system was working fine earlier in the day but when I left work it never got warm. On my way home, driving became difficult when simple features like defrosting the windshield did not work. I called Tesla and the remedy was unsatisfactory no loaner vehicle nothing they also didn’t have appointments till 20 days later. It’s February this is unacceptable and unsafe. Heating in the winter in a vehicle is a necessity and needs to be addressed in a timely matter. I am hoping this information can lead to having Tesla change and improve a system that failed 6 months and 9K miles after I took delivery of my car.

The contact owns a 2022 Tesla Model X. The contact stated that the car seat sensor was not functioning properly. The vehicle was taken to the dealer for a diagnostic test. The contact was informed that the vehicle failed to detect aftermarket car seats. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 9,000.

The contact owns a 2022 Tesla Model X. The contact stated that after his wife had entered the parked vehicle and the driver's door was still open, the vehicle experienced unintended acceleration, causing the vehicle to drive over a curb, into a ravine, and then crash into a tree. No warning lights were illuminated. A police report was not filed due to the contact's wife not sustaining injuries. The vehicle was towed to a local dealer; however, the vehicle was not diagnosed or repaired and was then towed to an independent mechanic, where it remained awaiting diagnosis and repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 200. The contact noted that the actual failure mileage was 1,646.

This happened with my new Tesla Model X Plaid with installed Self Drive software. The AUTOPILOT or SELF DRIVE mode was NOT enabled when the incident happened. Turning into a parking spot at a Target superstore, (next to a damaged at the rear end car, parked to the left of the spot I was pulling into), the car went out of control with unintended acceleration as if the car's Emergency Evasion system got activated unintentionally. It went over the curb and made a turn on it's own on the grassed divider and came to a stop on it's own, while I was trying to apply breaks all along. It caused damage to other cars but fortunately no people were harmed. This incident happened end of July of 2022 and I have since repeatedly tried to get answers from Tesla. There have been multiple other incidents of unintended acceleration reported by other drivers of Tesla with two incidents resulting in loss of lives. My car finally got repaired and has been released to me saying they have tested and found it safe to drive although I was told with regards to my incident "the engineering case is still open with no resolution at this point". I had requested a master technician to check my car but that has not been arranged yet. I have repeatedly contacted the local Tesla service center manager who has not been able to get an answer from her team with regards to the cause of the problem but at the same time was told that the current issues do not warrant repurchase of the car like I had requested.