Page 5 of 6 · complaints 201–250 of 268

2017 Tesla Model X complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →

Exterior Lighting
Filed Nov 16, 202034,000 milesGA

THE TOUCHSCREEN WENT BLACK WHILE DRIVING CAUSING THE LIGHTS TO GO OUT. THE SCREEN HAS GONE OUT MULTIPLE TIMES OVER THE PAST 6 WEEKS REQUIRING REBOOTING. EACH TIME THE SCREEN GOES OUT MORE FEATURES ARE AFFECTED.

Electrical System
Filed Nov 16, 202050,000 milesCA

VEHICLE CENTRAL TOUCHSCREEN RANDOMLY "REBOOTS" EVEN WHILE DRIVING. SCREEN WILL GO BLACK AND TAKE 2-5 MINUTES TO POWER BACK ON. SCREEN ALSO FREEZES UP WITH INCREASING REGULARITY (SEVERAL TIMES A WEEK) FORCING MANUAL REBOOT. WHEN REBOOTING BACKUP CAMERA, AND AUDIBLE PARKING SENSOR CHIMES ARE DISABLED. ALSO TURN SIGNAL NOISE INDICATOR IS DISABLED. DATE OF INCIDENT IS TODAY'S DATE BUT ISSUE HAS BEEN ONGOING AND INCREASING IN FREQUENCY FOR THE PAST 12 MONTHS.

Electrical System
Filed Nov 13, 2020IL

TL* THE CONTACT OWNS A 2017 TESLA MODEL X. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY IN THE GARAGE AND ATTEMPTING TO START-UP THE VEHICLE, THE INSTRUMENTAL PANEL WAS INOPERABLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Suspension
Filed Nov 12, 202078,000 milesCA

HERE IS A 2017 MODEL X IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38034265?ROWNUMBER=2 THE LH BACK WHEEL HAS GONE WHOMPY. ELON MUSK CALLS THIS "CHINA SYNDROME" BECAUSE IT ONLY HAPPENS IN CHINA DUE TO BAD ROADS AND BAD DRIVERS. THIS TESLA WENT WHOMPY IN CALIFORNIA. YOU KNOW WHAT TO DO. DEMAND A RECALL! THANKS IN ADVANCE KEEF

Electrical System
Filed Oct 20, 2020CA

MAIN CONTROL UNIT (MCU1) FAILS DAILY. IT WAS FIRST REPLACED WITHIN 2-4 MONTHS OF PURCHASED BECAUSE OF THE BLACK SCREEN OF DEATH. WILL LOSE AC, NAVIGATION, CAR LOCK, AND MANY OTHER THINGS THAT MAKE THE CAR WORK PROPERLY. TESLA CONTINUES TO DELAY ANY REPAIR FOR YEARS. THIS MUST BE.MY 6TH OR 6L7TH TIMES BRING IN THE CAR FOR REPAIR WHICH THEY DO NOT SEEM TO REPAIR.

Suspension
Filed Oct 16, 202016,000 milesCA

HERE IS A TESLA MODEL X IN THE JUNKYARD HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37656941?ROWNUMBER=81 AAAND..... POP GOES THE BALL JOINT! THAT'S IT! THE TOP BALL JOINT HAS FALLEN TO BITS AGAIN. THERE IS ABSOLUTELY ZERO COLLISION DAMAGE THAT WOULD ACCOUNT FOR THE BALL JOINT FAILING LIKE THIS. THERE HAVE BEEN MANY REPORTS OF OWNERS COMPLAINING OF SQUEAKS CAUSED BY LACK OF LUBRICATION IN THESE BALL JOINTS. EVENTUALLY THE BALL WEARS AWAY UNTIL IT POPS OUT AND THEN THINGS TURN TO EXCREMENT. IF IT IS NOT TOO MUCH TROUBLE FOR YOU THEN WOULD YOU PLEASE BE SO KIND AS TO DEMAND A RECALL BEFORE MORE PEOPLE GET SLAUGHTERED BY THESE DEFECTIVE CONTRAPTIONS. THANK YOU SO MUCH. KEEF.

Electrical System
Filed Sep 15, 202013,500 milesCO

I HAVE THE MCU1 COMPUTER ON MY 2017 TESLA MODEL X. THE TURN SIGNAL STOPPED WORKING AND I HAD TO REBOOT THE COMPUTER. THE CAR WAS IN MOTION.

Steering
Filed Sep 12, 202068,000 milesOH

IN JUNE OF 2020, THE LOWER U-JOINT NEAR THE STEERING RACK ENCOUNTERED A FAILED BEARING MAKING THE CAR EXTREMELY DIFFICULT TO TURN FOR 90 DEGREES OF STEERING WHEEL MOVEMENT, FREE FOR 90 DEGREES, HARD FOR 90 DEGREES, AND FREE FOR 90 DEGREES. THIS OCCURED AT APPROXIMATELY 68,000 MILES AND 2.5 YEARS OF OWNERSHIP. BEFORE THIS WAS DIAGNOSED, IT MADE THE CAR DANGEROUS TO DRIVE AND ALMOST CAUSED AN ACCIDENT WHEN MY WIFE WAS DRIVING WHEN IT FIRST OCCURED.

Service Brakes
Filed Aug 19, 202075,000 milesTX

THE VEHICLE EXPERIENCED A MULTIPLE-SYSTEM FAILURE. WARNING LIGHTS INDICATED LOSS OF STEERING ASSIST, LOSS OF CRUISE CONTROL, LOSS OF BRAKING ASSIST, AND OTHER SAFETY FEATURES. A RESET OF THE COMPUTER RECTIFIED THE ISSUE, BUT ONLY TEMPORARILY, AND THE SOFTWARE FAILS AGAIN AND AGAIN. IN FAILURE MODE, WHICH COMES ON UNPREDICTABLY, THE BRAKES MAKE A TERRIBLE GRINDING SOUND AND ARE NOT AS EFFECTIVE IN STOPPING THE CAR. THIS IS A MAJOR SAFETY CONCERN. THE ONSET OF THESE FAILURES IS USUALLY WHEN THE CAR IS MOVING AND OCCURS RANDOMLY.

Electrical System
Filed Aug 15, 202044,246 milesCA

THE MCU (MEDIA CONTROL UNIT) ALSO KNOWN AS THE INFOTAINMENT CENTER WENT OUT ON MY 2017 TESLA MODEL X. WHEN THIS UNIT WENT OUT, I LOST THE ABILITY TO USE THE TURN SIGNALS, THE BACK UP CAMERA, MOST OF THE CONTROLS TO CHANGE SETTINGS FOR THE CAR AND THE CAR WAS NO LONGER ABLE TO ACCEPT A CHARGE. THE CAR WAS IN THE DRIVEWAY AT HOME WHEN THIS HAPPENED AND I TRIED TO SCHEDULE AN APPOINTMENT WITH TESLA TO GET THIS RESOLVED. THEY TOLD ME THAT THE PART WAS ON BACK ORDER AND THAT THEY COULD NOT TAKE THE CAR IN AT THE TIME. IT WOULD BE ABOUT A MONTH BEFORE THEY WERE ABLE TO GET THE PART AND THAT I COULD STILL DRIVE THE CAR. THEY ALSO ASKED ME TO KEEP THE CAR CHARGED BUT I ALSO LET THEM KNOW THAT THE CAR IS UNABLE TO DO SO AT HOME. HE ASKED ME TO TAKE IT TO TESLA SUPERCHARGING STATION AND TRY THERE. I LET THEM KNOW THAT MY TURN SIGNALS WERE NO LONGER WORKING AND THE TECHNICIAN TOLD ME THAT HAND SIGNALS WERE STILL AN ACCEPTABLE FORM OF VEHICLE DIRECTION/MOVEMENT INDICATION. WELL, I TOOK IT TO THE SUPERCHARGING STATION WITH THE TURN SIGNALS AND REAR CAMERA NOT WORKING AND THE CAR WOULD NOT CHARGE SO I HAD TO TAKE IT HOME AGAIN DRIVING WITHOUT TURN SIGNALS ON THE FREEWAY. I FINALLY CONVINCED THEM THE CAR WAS NOT SAFE TO DRIVE AND THAT THE CAR WOULD LOSE ALL ITS BATTERY RESERVE BEFORE I THEY WERE ABLE TO TAKE MY APPOINTMENT SO THE TECHNICIAN ASKED ME TO DRIVE IT INTO THE SAN FRANCISCO TESLA SERVICE CENTER

Electrical System
Filed Jul 30, 202014,000 milesGA

MCU HAS BEEN SUPER SLOW AND UN-USABLE. CANT USE IT TO MAKE ANY CALLS OR USE VOICE COMMANDS. IT IS SUPER SLOW AND TEND TO FAIL SOON AND TESLA IS NOT READY TO REPAIR OR REPLACE IT. OTHER ISSUE I HAVE IS, RATTLING SOUND WHILE DRIVING AND TESLA SAYS ITS COMMON. I DO NOT EXPECT THIS WHEN I PAID $90,000 FOR A CAR. IT FEELS AS IF I AM DRIVING A CHEAP 20 YEAR OLD CAR.

Electrical System
Filed Jul 29, 202050,000 milesNY

MY MCU IS STARTING TO FAIL. MY VEHICLE WAS BUILT IN 03/2017 AND I HAVE 50,000 MILES. THE MCU HAS BECOME SLOWER AND LESS RESPONSIVE OVER TIME. ON 7/28/20 MY MCU BECAME COMPLETELY RESPONSIVE WHILE DRIVING AND REQUIRED ME TO STOP THE VEHICLE SO THAT I CAN PERFORM THE 2 BUTTON RESET. I LOST AIR CONDITIONING DURING THIS TIME FOR ABOUT 2 MINUTES AND IT WAS 100 DEGREES OUTSIDE. I FEAR MY MCU WILL FAIL COMPLETELY SOON AND I WILL LOSE VITAL CONTROLS OF THE CAR INCLUDING TURN SIGNALS. THE MCU IS FAULTY BY DESIGN OF THE 8GB EMMC MODULE WHICH HAS LIMITED WRITE CYCLES AND TESLA UNCESSARILY LOGGING USELESS INFORMATION TO IT FOR MANY YEARS.

Unknown or Other
Filed Jul 25, 202050,000 milesCA

MUCH LIKE SMART PHONES THESE DAYS WILL EVENTUALLY UPDATE TO THE POINT THAT THE SOFTWARE OUTPACES THE HARDWARE, TESLA HAS CONTINUALLY PUSHED MORE UPDATED SOFTWARE TO THE POINT WHERE CERTAIN FEATURES ARE RENDERED UNUSABLE. NOT ONLY DOES THE INTERFACE LAG, CAUSING DANGEROUS DISTRACTIONS WHILE DRIVING, BUT CERTAIN CRITICAL SAFETY FEATURES NO LONGER OPERATE EITHER - TURN SIGNALS, HANDS-FREE, NAVIGATION, ETC.

SuspensionCrash
Filed Jul 16, 202020,000 milesCA

HERE IS A TESLA FRESHLY ARRIVED IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/36822732?ROWNUMBER=0 ITT IS BURNED OUT BUT JUDGING BY THE ASHES AROUND THE VEHICLE IT HAS MOST LIKELY BURST INTO FLAMES WHILE STORED IN THE JUNKYARD POST CRASH. THE BACK WHEEL HAS GONE WHOMPY WHICH IS NOT UNUSUAL FOR A TESLA. THERE IS NO CRASH DAMAGE AT THE BACK OF THE CAR THAT WOULD EXPLAIN WHY THE WHEEL WENT WHOMPY. IT WENT WHOMPY BEFORE THE CRASH. THE FRONT WHEEL AND SUSPENSION HAS SNAPPED OFF AND HAS ESCAPED THE FIRE BECAUSE IT WAS LYING ON THE GROUND NEXT TO THE CAR DURING THE FIRE. THE AIR-SHOCK IS STASHED INSIDE THE CAR BECAUSE IT WAS STASHED THERE BY THE TOW TRUCK DRIVER. THE FRONT WHEEL IS CLEANLY SLICED IN HALF. THIS IS A COMMON FAILURE IN TESLAS. THE SUSPENSION BREAKS WHILST THE CAR IS TRAVELLING AND THE BROKEN PART GOUGES THE WHEEL WHILST IT IS ROTATING. MANY SIMILAR CASES CAN BE SEEN HERE; HTTPS://WWW.FLICKR.COM/PHOTOS/136377865@N05/ALBUMS/72157661343139261 TESLA SUSPENSIONS ARE DEFECTIVE. I BET YOU A SIGNED DOLLAR. PLEASE ISSUE A RECALL IMMEDIATELY. THANK YOU. [XXX]. DATE OF CRASH, MILEAGE ETC. ARE ESTIMATED. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Electrical System
Filed Jul 10, 202053,500 milesMI

I WAS DRIVING AND THE SCREEN WENT BLANK. MCU TOUCHSCREEN FAILURE. SCREEN IS BLANK. NO RESPONSE AFTER MULTIPLE RESET ATTEMPTS.

Electrical System
Filed Jul 5, 202026,400 milesUT

THE MCU IS FAILING, ITS SLOW, FREEZES AND HAS YELLOW BORDERS.

Electrical System
Filed Jun 26, 20206,500 milesCA

EXPERIENCED INTERMITTENT TOUCHSCREEN LOCK UP AND SELF REBOOTS RESULTING IN LOSS OF REAR VIEW CAMERA, HVAC CONTROL FUNCTIONALITIES, AND FEEDBACK SOUND/INDICATOR FOR TURN SIGNALS. ENTERTAINMENT(RADIO) CONTROLS WERE ALSO LOCKED OUT. *TR

Unknown or Other
Filed Jun 25, 202065,000 milesOH

ON TESLA MODEL S AND MODEL X THERE IS AN ISSUE WITH A MEMORY CARD WITHIN MCU1. IT WAS NOT DESIGNED TO HANDLE THE AMOUNT OF LOGGING THAT THE LINUX OPERATING SYSTEM FOR THE MAKES. TESLA IS AWARE OF THIS AN IS OFFERING OWNERS TO UPGRADE TO MCU2 FOR A COST OF $2,500. THIS IS NOT FAILURE DUE TO AGE. IT IS A FAILURE DUE TO POOR ELECTRONIC DESIGN. WHEN IT HAPPENS VARIES ON MANY FACTORS, BUT WILL HAPPEN TYPICALLY BEFORE 100,000. WHEN THE MCU1 FAILS, THE CAR CANNOT BE OPERATED. ADDITIONALLY , THE MCU2 UPGRADE REMOVES RADIO FEATURES THAT WERE AVAILABLE ON MCU1. THE REASON FOR THIS IS THAT TESLA DOES NOT WANT TO OFFER AN ADAPTER CABLE AND NEW TUNER UNIT. MCU1 CAME WITH AN ANALOG RADIO. MCU2 WORKS WITH THEIR NEWER DIGITAL RADIO. ALL THAT IS NEEDED IS TO PROVISION THE RADIO IN THE MCU2 UNIT VIA THE TESLA TOOLBOX SOFTWARE, INSTALL THE NEW RADIO AND INSTALL AN ADAPTER CABLE THAT TAKES POWER FROM THE ANALOG RADIO HARNESS, CONNECTS TO THE NEW RADIO FOR POWER AND ETHERNET DATA, AND THEN CONNECTS THE ETHERNET FROM THE RADIO TO MCU2. HERE ARE SOME LINKS TO SHOPS THAT OFFER REPAIRS FOR THE MCU1 AND ARE FULLY AWARE OF THE ISSUE AND SOME VIDEOS THAT SPEAK TO THE ISSUE. HTTPS://M.YOUTUBE.COM/WATCH?V=AKGDTFSGMIY HTTPS://INSIDEEVS.COM/NEWS/376037/TESLA-MCU-EMMC-MEMORY-ISSUE/AMP/ HTTPS://057TECH.COM/SERVICES/TESLA_MCU HTTPS://EVTUNING.COM/PRODUCTS/EMMC-REPAIR-UPGRADE-FOR-MODEL-S-AND-X HTTPS://WWW.GOOGLE.COM/AMP/S/INSIDEEVS.COM/NEWS/376037/TESLA-MCU-EMMC-MEMORY-ISSUE/AMP/ ALTHOUGH, NO OWNER CAN EXPECT A

Electrical System
Filed Jun 25, 2020AL

MY TESLA MODEL X 100 D 2017 HAS THIS BIG SCREEN IN CENTER. AFTER APX. 2,5 YEARS THE SCREEN BECAME LESS RESPONSIVE, ERROR MESSAGE ('PLEASE WAIT UNTIL SYSTEM HAS POWERED UP'), 1-2 MINUTES BEFORE I COULD DRIVE, TROUBLE CONNECTING VIA APP, I COULD NOT INITIATE THE NAVIGATION SYSTEM. I THEN WENT TO TESLA SERVICE CENTER, AND THEY 'FLUSHED THE CAR' AS THEY TOLD ME (MEANING DELETING ADDRESS FAVORITES, AND I THINK ALSO RADIO FAVORITES). THE CAR WAS AS NEW AGAIN! BUT THEN I LEARNED FROM TESLA THAT THIS WAS RELATED TO THE EMMC (EMBEDDED MEMORY CARD) SOLDED ON THE MAIN BOARD ON BACK OF THE SCREEN. AFTER TALKING WITH MULTIPLE OTHERS, IT TURNS OUT THAT THIS IS THE FAMOUS EMMC-FAILURE OF TESLA: AFTER MULTIPLE OVER WRITING OF THIS CARD, IT SIMPLY STOP WORKING. YOU CANNOT CONNECT WITH APP, AND YOU HAVE TO REPLACE THIS (AND IF OUT OF WARRANTY YOU HAVE TO PAY APX USD 2-3000,- OUT OF OWN POCKET! HOWEVER, MORE CRITICALLY (BESIDE THE VERY NEGATIVE FACT THAT YOU IN REALITY IS HAVING A VERY 'DUMB' CAR, IS THAT THE CAR IS NOT AT ALL ABLE TO RECEIVE ANY UPDATES (READ 'CORRECTIONS') RELATED TO SECURITY. THIS IS CLEARLY A HUGE DESIGN ERROR ON PRACTICALLY THE BRAIN OF A TESLA, AND AFFECTS ALL MODEL S AND X UP TO 2018 WHEN TESLA REALIZED THIS BY THEM SELVES AND INTRODUCED A NEW VERSION OF EMMC. ALL VERSION 1 OF THE EMMC SHOULD BE RECALLED AND REPLACED BY TESLA. *TR

Suspension
Filed Jun 25, 202020,000 milesCA

TESLA MODEL X IN JUNKYARD HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/36623316?ROWNUMBER=8 NOT IN A CRASH, NO AIR-BAGS DEPLOYED, NO DAMAGE TO BODYWORK EXCEPT FOR WHERE THE BACK WHEEL AND SUSPENSION SIMPLY SNAPPED OFF. PERHAPS THE OWNER PRESSED THE "LUDICROUS" BUTTON. IF YOU CAN SPARE THE TIME WOULD YOU PLEASE LAUNCH AN INVESTIGATION BEFORE ANOTHER TESLA VICTIM IS LAUNCHED OVER A CLIFF OR INTO ONCOMING TRAFFIC. SEND MY REGARDS TO [XXX]. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Suspension
Filed May 15, 202021,000 milesCA

I BELIEVE TESLA HAS DESIGNED AND INSTALLED DEFECTIVE UPPER CONTROL ARM, JOINTS, AND BUSHINGS THAT DO NOT SUPPORT THE WEIGHT OF THE VEHICLE. I HAVE EXPERIENCED A SLIGHT GLIDING OF VEHICLE IN ADDITION TO CREAKY AND CLANGY SOUNDS EMITTING FROM THE FRONT SUSPENSION. THE GLIDING OCCURS DURING 30-45 MPH, AND THE NOISES OCCUR AT SLOW SPEEDS. MY VEHICLE CURRENTLY HAS 22K MILES ON IT AND HAVE BEEN DRIVEN UNDER NORMAL CONDITIONS. *TR

Suspension
Filed May 8, 202025,400 milesCO

WHEN TURNING THE WHEEL AND BACKING UP INTO A PARKING SPOT AT MY WORK, THERE WAS A LOUD THUD/POP NEAR THE FRONT LEFT TIRE. I WAS TRAVELING 1-5 MPH SINCE I WAS BEING CAREFUL WITH MY NEW CAR. THIS CAR WAS PURCHASED NOT MORE THAN 48 HOURS BEFORE FROM A TESLA DEALERSHIP. ON THE DAY THAT WE BOUGHT IT AND DROVE IT HOME THE CAR WAS SHAKING SO BAD WE HAD TO MOVE THE KIDS CAR SEATS TO THE BACK OF THE CAR. THAT SAME DAY WE SET UP A SERVICE APPOINTMENT TO GET THAT ISSUE FIXED WHILE NOT DRIVING THE CAR BECAUSE WE WERE AFRAID THERE WERE TIRE PROBLEMS. THE DEALERSHIP LOOKED OVER OTHER ISSUES AS WELL BEFORE WE LEFT BUT SAID SINCE THE SERVICE DEPARTMENT WAS CLOSED THAT DAY WE WOULD HAVE TO COME BACK SOMETIME IN THE FUTURE. *TR

Steering
Filed Apr 7, 202010,320 milesCA

WHEN DRIVING AT 40 MILES AN HOUR THREE TIMES THE CAR WILL LOCK UP AND PULL INTO THE RIGHT LANE. EACH TIME THERE HAS NOT BEEN ANOTHER VEHICLE IN THE RIGHT LANE NEXT TO ME BUT I'M AFRAID TO DRIVE THE CAR FOR FEAR THAT WHEN THIS HAPPENS I WILL HIT THE CAR NEXT TO ME I HAVE COMPLAINED TO TESLA AND THEY CANNOT FIX THE PROBLEM. AT THIS TIME I"M AFRAID FOR MY LIFE AND THE LIFE OF OTHERS. THIS HAPPENS ON EL CAMINO IN SAN CARLOS. I CANNOT TAKE A PICTURE BECAUSE I'M DRIVING.

Suspension
Filed Mar 14, 202030,000 milesCA

HERE IS A MODEL X IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/35688671/72 THE FRONT WHEEL AND SUSPENSION HAVE FALLEN OFF BECAUSE THE BALL JOINT POPPED APART ALLOWING THE WHEEL TO WHOMP ABOUT AND BATTER THE BEGEEZUS OUT OF THE BODYWORK. THERE IS NO POSSIBLE EXCUSE FOR THE BACK WHEEL GOING WHOMPY. THERE IS NOT SO MUCH AS A SCRATCH ON THE BACK END OF THE CAR, JUST THE USUAL WHOMPY WHEEL. COULD YOU PLEASE HAVE YOUR BLIND GUIDE DOG LEAD YOU TO THIS VEHICLE AND THEN HAVE A FEEL OF THAT BACK WHEEL. IT'S WHOMPY. DREADFULLY WHOMPY. IF YOU WOULD KINDLY ARRANGE FOR AN IMMEDIATE RECALL OF THESE DANGEROUS CONTRAPTIONS THEN I WILL HAVE NO NEED TO KEEP BOTHERING YOU. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Suspension
Filed Mar 11, 202060,000 milesCA

THIS IS A COMPLAINT ABOUT A 2017 TESLA MODEL X WITH 3 WHEELS THAT HAS JUST SHOWN UP IN THE SALVAGE YARD. HERE IS THE CAR. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/35678369/1 BECAUSE THE LISTING DOES NOT INCLUDE THE FULL VIN DETAIL I HAVE USED THE VIN OF ANOTHER WRECKED TESLA SO AS TO BE ABLE TO FILE THE REPORT. PLEASE HAVE A LOOK AT THE PHOTOGRAPHS OR BETTER YET INSPECT THE CAR AND SPEAK TO THE OWNER. THIS IS NOT THE RESULT OF A CRASH. THE CAR IS UNDAMAGED APART FROM THE SUSPENSION LINKS HAVE STRETCHED BEYOND BREAKING POINT AND THE WHEEL HAS COME OFF AND WHOMPED DOWN THE HIGHWAY PUTTING LIVES IN DANGER. THESE SUSPENSION PARTS FAIL IN THIS MANNER OVER AND OVER. TESLA IS COVERING UP THIS DEFECT. WHY ARE YOU ALLOWING THEM TO GET AWAY WITH IT? I HUMBLY BESEECH, PETION, BEG, PRAY, AND URGE YOU TO RECALL THESE LETHAL CONTRAPTIONS. YOURS RESPECTFULLY. [XXX] CONCERNED AND FULLY HINGED CITIZEN. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Wheels
Filed Feb 10, 202035,630 milesCT

WHILE BACKING DOWN AN INCLINE, WHEN THE REAR WHEEL ROLLED ONTO FLAT ROAD SURFACE THE PASSENGER REAR WHEEL MOUNTING ARM BROKE FROM FRAME. NO OBJECT OR EXTERNAL FORCE CAUSE THE BREAKAGE. THE WHEEL ASSEMBLY WAS NO LONGER ABLE TO TRACK STRAIGHT AS THE ASSEMBLY WAS AT AN ABNORMAL ANGLE DUE TO THE METAL ARM MOUNT SHEARED FROM THE FRAME. NO TIRE OR RIM DAMAGE OCCURRED. VEHICLE WAS CAREFULLY FLAT BEDDED TO MANUFACTURER'S SERVICE CENTER IN MILFORD CT.

Unknown or OtherCrash
Filed Jan 24, 2020CO

WHILE PARALLEL PARKING ON A CITY STREET, MY VEHICLE (TESLA MODEL X 2017) ACCELERATED UNINTENTIONALLY AND PUSHED THE VEHICLE #2 INTO THE VEHICLE #3 IN FRONT OF IT. MY VEHICLE ACCELERATED WITH SUCH FORCE THAT THE POLICE OFFICER THOUGHT MY VEHICLE WAS GOING AT LEAST 25MPH WHEN IT HIT THE CAR IN FRONT. AT THE TIME OF THE IMPACT, MY HEAD WAS THROWN FORWARD AND I COULD NOT RECALL IF I HAD STEPPED ON THE BRAKE OR THE ACCELERATOR.

Suspension
Filed Dec 27, 201930,000 milesCA

HERE IS A MODEL X IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/61279099/PHOTOS IT HAS NOT BEEN IN A CRASH, NO DAMAGE TO THE BODYWORK AND NO AIR-BAGS DEPLOYED. THE REASON THAT IT IS AN INSURANCE WRITE OFF IS THAT THE AIR SUSPENSION HAS COLLAPSED FORCING THE WHEELS UP INTO THE ARCHES AND DAMAGING THE WEEL WELL LINERS. THE LUDICROUS THING IS THAT TESLAS DO NOT HAVE ANY LIMIT STOPS ON THE AIR SUSPENSION. A SIMPLE AIR LEAK CAN CAUSE THIS FAILURE WHICH IN MANY CASES IT THEN RESULTS IN THE WHEEL JAMMING UP AND WRENCHING OFF THE SUSPENSION TWIGLETS. WHAT ARE YOU WAITING FOR? HOW MANY MORE DEATHS DO YOU NEED? ARE YOU GUYS JUST SCARED OF ELON MUSK? I'M NOT. YOURS IN DISGUST KEEF

Suspension
Filed Dec 4, 201920,000 milesCA

HERE IS A MANGLED MODEL X IN THE AUCTION YARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS?ITEMID=34406683&ROWNUMBER=25&SIMILARVEHICLEITEMID=&ISNEXT=&LOADRECENT=TRUE IT MIGHT POSSIBLY HAVE BEEN JUST AN UNFORTUNATE ACCIDENT....BUT, THE DEVIL IS IN THE DETAIL. LOOK CLOSELY AT THE RIGHT HAND BACK WHEEL. THE TREAD IS COMPLETELY WORN AWAY. THE TIRE IS PEELED OFF THE WHEEL. SOMETHING HAS SPEARED INTO THE TIRE AND WHEEL AND PEELED THEM BACK OVER A QUARTER OF THE CIRCUMFERENCE. THIS CERTAINLY HAS THE APPEARANCE OF YET ANOTHER FAILED SUSPENSION THAT HAS CAUSED A SELF-INFLICTED INJURY TO THE TESLA. I AM FINDING IT VERY DIFFICULT TO UNDERSTAND WHY THERE HAS NOT BEEN A FORMAL INQUIRY INTO THESE ALARMINGLY COMMON TESLA SUSPENSION FAILURES. PLEASE TAKE ACTION. THANK YOU. KEEF

SuspensionCrash
Filed Nov 29, 201915,000 milesCA

MODEL X IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/57745099/PHOTOS BACK SUSPENSION FALLEN TO BITS. WHEEL AND TIRE HARDLY DAMAGED AT ALL. WHEN'S THE RECALL?

Suspension
Filed Nov 29, 201910,000 milesCA

HERE IS A MODEL X IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/56259179/PHOTOS IT HAS NOT BEEN IN A CRASH, NO AIRBAGS HAVE BEEN DEPLOYED. THE ONLY SLIGHT PROBLEM IS THAT THE BACK WHEEL HAS GONE TOTALLY WHOMPY. WHY NO RECALL? ANY OTHER MAKE OF CAR THAT HAD EVEN A SMALL NUMBER OF SUCH SUSPENSION BREAKAGES WOULD HAVE BEEN RECALLED LONG AGO. PLEASE TAKE IMMEDIATE ACTION. THANK YOU. KEEF

Steering
Filed Nov 14, 201945,000 milesCA

WE HAVE 2 MODEL X VEHICLES. THE 2017 X100D DEVELOPED SERIOUS BUMPING AND GRINDING ISSUES IN ITS LEFT FRONT STEERING RACK ASSEMBLY DURING SLOW TURNS. IT NEEDED TO BE REPLACED. THERE WAS ZERO INDICATION OF DAMAGE TO THE VEHICLE OR IMPACT TO THE VEHICLE FROM OUTSIDE FORCES. THERE WAS A LESS-THAN-PIN SIZED PUNCTURE TO THE RUBBER BOOT, VISIBLE ONLY BY SEVERELY STRETCHING THE RUBBER APART, AND THE LUBRICATING OIL WAS GONE. TESLA SERVICE CLAIMED THE PINHOLE SIZED DAMAGE TO THE STEERING RACK'S RUBBER BOOT WAS CAUSED BY OUTSIDE FORCES. I WAS CHARGED $1,600.00. GIVEN TESLA'S MODEL S RECALL FOR THE SAME ISSUES, I RETAINED THE MALFUNCTIONING STEERING RACK AND HAD IT INSPECTED BY 2 INDEPENDENT AUTO REPAIR SHOPS: WHEELWORKS AND AAMCO. IN BOTH CASES, WITHOUT REMOVING THE BOOT, THE OPINION OF BOTH AUTO REPAIR SHOPS WAS THAT THE PIN HOLE DAMAGE TO THE BOOT COULD DEFINITELY NOT HAVE BEEN CAUSED BY EXTERNAL FORCES. THE DAMAGE COULD ONLY HAVE RESULTED FROM INTERNAL DAMAGE TO THE STEERING COLUMN JOINT SPINNING OUT A SHARD OF STEEL, AND SUBSEQUENT EXTREMELY SLOW DRAINAGE OF THE LUBRICATING OIL. THIS TESLA HAD ITS 2 YEAR SERVICE PERFORMED ABOUT 6 MONTHS AGO. TWO DAYS AFTER THIS STEERING ASSEMBLY REPAIR ISSUE, THE TESLA WAS AGAIN BACK IN THE REPAIR SHOP BECAUSE OF A LOUD CREAKING NOISE COMING FROM THE RIGHT FRONT END. TESLA MECHANICS ORIGINALLY THOUGHT IT WAS A CREAKING SEAT, AND THEN THOUGHT IT WAS A CREAKING SUSPENSION. IT WAS ULTIMATELY DETERMINED THAT THE PROBLEM WAS THE RIGHT FRONT UPPER BALL J

Fuel/Propulsion System
Filed Nov 1, 20195,000 milesCA

THIS IS A COMPLAINT ABOUT THE TESLA BATTERIES WHICH ARE THE SUBJECT OF AN NHTSA INVESTIGATION. I DO NOT HAVE INFORMATION ON THE ACTUAL VIN OF THE CAR IN QUESTION SO I HAVE HAD TO SUBSTITUTE THE VIN FROM ONE OF THE MANY TESLAS IN A JUNKYARD. HERE IS A REPORT FROM A TESLA OWNER IN AUSTRALIA WHO IS GETTING EVEN WORSE SERVICE THAN IS NORMAL FOR TESLA. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/WARRANTY-DOES-ANYONE-HAVE-THEIR-WARRANTY-TERMS-FROM-2017.172151/ *** SNIP*** WARRANTY - DOES ANYONE HAVE THEIR WARRANTY TERMS FROM 2017 DISCUSSION IN 'AUSTRALIA' STARTED BY CSL2C3000, TODAY AT 6:36 PM. LOCATION: MELBOURNE, AUSTRALIA CSL2C3000, TODAY AT 6:36 PM HI, I HAVE HAD AN ISSUE WHICH RELATES TO LOW VOLTAGE AND SO I'VE SPOKEN TO TESLA WHO'VE SAID THAT THE CAR NEEDS A NEW BATTERY PACK AND IT IS NOT COVERED BY WARRANTY. THEY LOOKED AT REMOTE LOGS AND CONCLUDED THIS WITHOUT AN INSPECTION. THE COST OF THE REPLACEMENT IS $50K INC AND THERE APPEARS TO BE NO POTENTIAL FOR A SINGLE BATTERY BANK TO BE AT FAULT (BASED UPON WHAT THEY'VE SAID). THEY'VE QUOTED THE CURRENT VERSION OF THE WARRANTY TO ME BUT MY LEGAL GUYS SAY THAT THE TERMS THAT APPLY ARE THOSE THAT APPLIED WHEN THE CAR WAS SOLD, NOT THE CURRENT TERMS. THEY'VE ASKED ME TO TRY TO TRACK DOWN THE ORIGINAL WARRANTY. THE CAR IS A CP 04/17, BUILT 07/17, TESLA, MODEL X, 75D. I WAS WONDERING IF ANYONE HAS A WARRANTY FROM 2017? SPECIFICALLY THE CLAUSE RELATED TO BATTERY PACK WARRANTY. THANKING YOU ****** I BELIEVE THAT YOUR INVESTIGATION SHOULD B

SuspensionCrash
Filed Oct 30, 201910,000 milesCA

HERE IS A TESLA IN THE JUNKYARD - HTTPS://WWW.IAAI.COM/VEHICLEDETAILS?ITEMID=33942175&ROWNUMBER=22&SIMILARVEHICLEITEMID=&ISNEXT=&LOADRECENT=TRUE THE PHOTOGRAPHS PROVE THAT THIS IS A CLASSIC CASE OF THE BROKEN FORE-LINK WHICH MANY OWNERS HAVE ALREADY REPORTED TO NHTSA AND WHICH HAS BEEN MUCH DISCUSSED ON TESLA OWNER'S FORUMS. ****** CRACKED FORELINK? | PAGE 3 | TESLA MOTORS CLUB HTTPS://TESLAMOTORSCLUB.COM ' TESLA: VEHICLES ' MODEL S MAR 23, 2018 - 20 POSTS - ‎7 AUTHORS UNFORTUNATELY, I DIDN'T TAKE NOTE OF MY BROKEN RH FORE LINK SERIAL NUMBER BEFORE IT WAS REPLACED. IF ANYONE ELSE CHIMES IN HERE WITH A BROKEN ... FORE LINK SUSPENSION FAILURE WHILE DRIVING ON THE FREEWAY 3 POSTS 30 JAN 2019 SERIOUS PROBLEM WITH MY 2016 MODEL S | PAGE 2 20 POSTS 1 AUG 2017 ANOTHER FRONT SUSPENSION CONTROL ARM FAILURE 20 POSTS 9 MAY 2018 HAVE YOU SEEN THIS TECHNICAL SERVICE BULLETIN? 20 POSTS 2 APR 2019 MORE RESULTS FROM TESLAMOTORSCLUB.COM ********* THE SNAPPED FORE-LINK HAS SPEARED INTO THE WHEEL WHILST IT WAS STILL ROTATING AND HAS PEELED OFF THE TIRE AND ALSO SLICED THE WHEEL IN HALF. ELON MUSK IS STILL CLAIMING THAT THIS IS THE SAFEST CAR IN THE WORLD! HOW MUCH LONGER WILL YOU ALLOW THIS SITUATION TO CONTINUE? IS THIS WHAT TESLA MEANS BY INSANE AND LUDICROUS??

Electrical System
Filed Oct 30, 201955 milesCA

THE VEHICLE UNUSUALLY ACCELERATES WHEN IT IS FULLY CHARGED. ALSO, TESLA COMMITTED TO UNLIMITED SUPERCHARGING FOR LIFE REGARDLESS OF ANY OWNERSHIP TRANSFER BUT NOW REFUSING TO ADHERE TO THEIR COMMITMENT.

Fuel/Propulsion System
Filed Oct 26, 201937,200 milesNC

BATTERY RANGE HAS SIGNIFICANTLY AND SUDDENLY DROPPED. WHILE TESLA HAS STATED THIS IS 'NORMAL BATTERY DEGRADATION,' IT APPEARS THROUGH RESEARCH THIS MAY BE SOFTWARE LIMITED, DUE TO RECENT BATTERY FIRES WHICH ARE LIFE THREATENING. INSTEAD OF ADMITTING THE SAFETY ISSUE, RECALLING THE BATTERY, AND ENSURING A SAFER BATTERY IS INSTALLED, TESLA IS UPDATING SOFTWARE OPAQUELY. THIS IS FOR A MODEL X 75D WITH A 75 KWH BATTERY, AND SEEMS TO HAVE BEGUN WITH FIRMWARE 2019.32 ONWARD.

Fuel/Propulsion System
Filed Aug 4, 201941,000 milesCO

TESLA MODEL X P100D THE ACCELERATOR PEDAL SNAPPED IN HALF. WAS AT A DEAD STOP AND DID A FULL ACCELERATION RUN. CAR WAS GOING ABOUT 30 MPH AND JUST STOPPED ACCELERATING. I PULLED OVER TO SHOULDER AND STOPPED. WASN'T QUITE SURE WHAT HAD HAPPENED AT FIRST THEN SAW THE PEDAL LAYING ON THE FLOOR. HIGHWAY EXIT RAMP

Back Over Prevention › Sensing System › CameraCrash
Filed Mar 22, 20195,000 milesCA

TL* THE CONTACT OWNS A 2017 TESLA MODEL X. WHILE OPERATING THE VEHICLE, THE BACKUP CAMERA MALFUNCTIONED AND CAUSED THE VEHICLE TO BACK INTO A SECOND VEHICLE. WHILE IN REVERSE, THE IMAGE DISPLAYED ON THE BACKUP CAMERA WAS A PREVIOUS IMAGE RATHER THAN A LIVE IMAGE AND DID NOT DISPLAY WHAT WAS ACTUALLY BEHIND THE VEHICLE AT THE TIME OF THE CRASH. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 5,000.

Power Train
Filed Oct 4, 2018CA

RE: 2017 TESLA MODEL X: VIN# [XXX] WE WANT TO CLARIFY THE POWERTRAIN OF THIS VIN # IS 90D OR 100D; AS THE VIN DECODE WEBSITE INDICATED THAT THE POWERTRAIN IS 90D; BUT THE FINAL CONTRACT STATED IT'S 100D; SO THE PRICE DIFFERENCE IS US$3.5K TO US$7.5K HIGHER. THANK YOU IN ADVANCE FOR CONFIRMATION OF THE ACTUAL POWERTRAIN TYPE OF VIN# [XXX] UPON RECEIPT OF THIS REQUEST. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Vehicle Speed ControlCrash
Filed Sep 11, 2018UT

ON AUG 4, 2018, IN VENTURA, CA, AT ABOUT 2:30 PM I WAS DRIVING A PASSENGER TO A MEDICAL CLINIC IN A RENTED TESLA MODEL X. AS I WAS PULLING INTO THE PARKING SPACE THE TESLA RAPIDLY ACCELERATED FORWARD UNEXPECTEDLY. SURPRISED AND SCARED I TURNED THE STEERING WHEEL AS HARD AS I COULD AND PRESSED ON THE BRAKE TO STOP THE CAR TO AVOID THE BUILDING IN FRONT OF ME. EVEN WITH MY EFFORTS OF STOPPING, THE CAR WENT OVER THE CURB ONTO THE SIDEWALK AND THEN OVER A LOW CEMENT WALL AND FINALLY STOPPED NEXT TO THE BUILDING. THIS CAUSED DAMAGE TO THE CEMENT WALL, THE FRONT RIGHT WHEEL WELL AND THE UNDERCARRIAGE OF THE CAR. LUCKILY NO ONE WAS HURT. IF I HADN'T AVOIDED HITTING THE BUILDING OR IF A PERSON HAD BEEN WALKING OR STANDING IN FRONT OF ME ON THE SIDEWALK SOMEONE COULD HAVE EASILY BEEN INJURED. THE POLICE WERE CALLED AND THERE WAS AN INCIDENT REPORT.

Structure › BodyCrash3 injured
Filed Jul 21, 201812,800 milesCA

THE CAR SUDDENLY TOOK OVER AND ACCELERATED BEYOND CONTROL WHILE I PULLED THE CAR INTO A PARKING SPACE. FRONT AIRBAGS WERE DEPLOYED AND THE FRONT END OF THE CAR WAS DAMAGED BEYOND REPAIR. THE CAR WAS TOTALED.

Suspension
Filed Jul 17, 201818,000 milesCA

HERE IS A MODEL X IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=28833816&ROWNUMBER=12&LOADRECENT=TRUE BACK SUSPENSION HAS FALLEN TO BITS. AS REPORTED PREVIOUSLY. TESLA SUSPENSIONS ARE MADE FROM EXTRUDED ALUMINUM WHICH HAS THE STRENGTH OF CHEESE. PLEASE TAKE THESE CONTRAPTIONS OFF THE ROADS BEFORE MORE PEOPLE GET KILLED. THANK YOU. CONCERNED CITIZEN ETC. ETC.

Steering
Filed Jun 22, 20182,000 milesCA

I HAVE BEEN ADVISED THAT IT IS PREFERABLE THAT OWNERS FILE THEIR OWN COMPLAINTS OF DEFECTS. UNFORTUNATELY THE OWNER OF THIS TESLA HAS NOT RESPONDED TO MY REQUEST THAT HE DOES FILE A COMPLAINT. THIS IS PROBABLY BECAUSE HE KNOWS THAT IF HE DOES COMPLAIN HIS TESLA MAY BE DEVALUED AND HE RISKS BEING BLACKLISTED BY THE COMPANY. THE ATTACHED PHOTOGRAPHS SHOW YET ANOTHER FRACTURED SUSPENSION ARM. THE OWNER IS IDENTIFIABLE FROM THE PHOTOGRAPHS AND IT WOULD BE VERY EASY FOR NHTSA TO CONTACT HIM AND OBTAIN THE BROKEN PART FOR INSPECTION. IT WOULD ALSO BE VERY EASY TO TRACE THE TESLA SERVICE CENTER RECORDS. HERE IS THE TEXT OF THE COMPLAINT THAT THE OWNER HAS POSTED ON TWITTER. HIS PHOTOGRAPHS OF THE FRACTURED PARTS ARE INCLUDED WITH THIS SUBMISSION. PLEASE INVESTIGATE THIS. IT IS NOT AN ISOLATED INCIDENT. IT IS A DESIGN AND MANUFACTURING DEFECT.. **@ELONMUSK @TESLA MY TESLA X ((EASILY)) FELL APART. MY ((FAMILY)) WAS IN THE CAR. TESLA JUST REPLACED THE PART WITH THE SAME PART & NEVER ANSWERED IMPORTANT QUESTIONS I HAVE. FEELING UNSAFE IN YOUR X. THE MANAGER DID NOT CARE. PLEASE HAVE CORPORATE CALL ME TO DISCUSS** PLEASE NOTE: DUMMY US ADDRESS USED BECAUSE YOUR WEBSITE WILL NOT ACCEPT AN OVERSEAS ADDRESS. MY GENUINE CONTACT DETAILS ARE SUPPLIED.

Unknown or OtherCrash
Filed Jun 21, 20182,200 milesCA

I WAS SLOWLY MOVING INTO A PARKING SPACE IN FRONT OF A SUPERMARKET WHEN THE CAR SUDDENLY ACCELERATED, HIT THE CONCRETE PARKING SPACE BLOCK IN THE FRONT OF THE PARKING SPACE, JUMPED THE CURB, AND GLANCED OFF THE CORNER OF THE SUPERMARKET BUILDING BEFORE TURNING 90 DEGREES AND STOPPING. THE ENTIRE INCIDENT LITERALLY TOOK SECONDS. ALL THE AIR BAGS DEPLOYED, AND THE INSURANCE COMPANY HAS TOTALED THE CAR. THE ACCIDENT WAS CAUGHT ON THE SUPERMARKET'S SURVEILLANCE CAMERAS.

Electrical System
Filed Jun 18, 20187,500 milesCA

TL* THE CONTACT OWNS A 2017 TESLA MODEL X. WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WOULD NOT RESTART WHEN PROMPTED. THE CONTACT CALLED TESLA ROADSIDE ASSISTANCE AND THEY REMOTELY REBOOTED THE COMPUTER SYSTEM. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT CALLED TESLA BURBANK (811 SOUTH SAN FERNANDO RD, BURBANK, CA, (818)480-9217) TO NOTIFY THEM OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,500.

Unknown or OtherCrashFire
Filed Jun 13, 2018CA

WE'RE FACING AN URGENT MATTER. TESLA WILL BE RELEASING A SOFTWARE UPDATE OVER THE AIR IN AUGUST TO ENABLE ALL EXISTING TESLA CARS ON THE ROAD TO BE FULLY AUTONOMOUS. I BELIEVE THAT TESLA SHOULD BE PREVENTED IMMEDIATELY TO DO THIS. THERE HAS BEEN SO MANY MALFUNCTIONS COMMITTED BY THE AUTO PILOT THAT HAS RESULTED IN SEVERAL DEATHS, INJURIES, CRASHES, DESTRUCTIONS, BLOOD FLOWS AND SEVERE BURNS ALL OVER SEVERAL HUMAN BEINGS. MR. MUSK SHOULDN'T BE ALLOWED TO USE OUR HUMANS AS LAB RATS. WE'RE NOT HIS GINNY PIGS. IS HE KIDDING US? TESLA AND OTHER COMPANIES LIKE UBER THAT ARE INTERESTED IN DEVELOPING AUTONOMOUS DRIVING CARS ARE UNDER EXTREME SCRUTINY BY THE GOVERNMENT. DOES ELON HONESTLY THINK THAT WE'RE STUPID? AS USUAL, HE IS TAKING RECKLESS AND IRRATIONAL RISKS. PLEASE HOLD THEM ACCOUNTABLE. PLEASE DON'T LET HIM GET AWAY WITH POTENTIAL MURDERS INTENTIONALLY. FIRST, HE NEEDS TO DEMONSTRATE THAT HIS TECHNOLOGY IS SAFE, THEN HE SHOULD BE ALLOWED TO IMPLEMENT IT. THAT IS JUST COMMON SENSE, SPECIALLY CONSIDERING ALL THE DEATHS, DESTRUCTIONS AND BLOOD FLOWS ON OUR ASPHALTS THAT HAVE BEEN CAUSED BY TESLA AUTO PILOT MALFUNCTIONS, AND UBER AUTONOMOUS CAR MALFUNCTION THAT KILLED A PEDESTRIAN RECENTLY. THIS IS FOR PUBLIC SAFETY FOR THE WORLD. AGAIN, IT ONLY MAKES COMMON SENSE. PLEASE STOP THIS UNSAFE, CORRUPT AND FRAUDULENT ACT IMMEDIATELY. WOULD YOU ALLOW YOUR KIDS, FAMILY MEMBERS AND FRIENDS TO USE THIS UNPROVEN TECHNOLOGY? I CERTAINLY WOULDN'T. PLEASE TAKE A LOOK AT THE ENCLOSED MODEL X P

Engine
Filed Jun 4, 20188,553 milesCA

I WAS DRIVING HOME IN MY MODEL X ON LAWRENCE EXPRESSWAY (8-LANE EXPRESSWAY) IN SANTA CLARA, CA AND STOPPED AT THE RED LIGHT. WHEN THE LIGHT TURNED GREEN, I PUSHED ON THE GAS AND NOTICED THAT THE CAR DID NOT MOVE AND PUT ITSELF INTO PARK. I COULD NOT PUT THE CAR INTO GEAR. THE MAIN SCREEN FLASHED SEVERAL WARNINGS THAT INCLUDED: PARK ASSIST UNAVAILABLE AUTOMATIC EMERGENCY BRAKING DISABLED. CAR NEEDS SERVICE TRACTION CONTROL DISABLED. STABILITY CONTROL DISABLED. I PUT ON THE BLINKERS, CALLED TESLA ROADSIDE AND THEY ASKED THAT I RESTART THE VEHICLE BY HOLDING THE 2 CONTROL BUTTONS ON THE STEERING WHEEL, HOWEVER BY DOING SO, WOULD STOP THE BLINKERS FROM BLINKING. I FELT THAT WOULD'VE BEEN UNSAFE BECAUSE I WAS IN LANE 2 HEADING SOUTHBOUND ON AN 8-LANE EXPRESSWAY, AND CARS WERE COMING FROM BEHIND ME PRETTY FAST. ROADSIDE ASKED THAT I CALL 911, WHICH I DID, AND THEY THEN SENT A TOW TRUCK TO GET ME OUT OF MY SITUATION. VIDEO OF WHAT HAPPENED LOCATED HERE HTTPS://YOUTU.BE/9I9SGHTMD7C

Vehicle Speed ControlCrash
Filed Apr 26, 20185,000 milesCA

THIS IS A COMPLAINT ABOUT THE ALARMING NUMBER OF INSTANCES OF UNINTENDED SUDDEN ACCELERATION INVOLVING TESLAS. I BELIEVE THE FOLLOWING IS EXTREMELY RELEVANT. ** THIS COMMENT ON THE TESLAMOTORSCLUB RAISES A VERY GOOD POINT. MARK_T, 7 MINUTES AGO I STILL THINK THIS ALL COMES DOWN TO HOW MUCH MUSCLE MEMORY YOU HAVE TO DEAL WITH... IF YOU'VE BEEN DRIVING ICE AUTOS FOR YEARS THEN YOU DO ALL YOUR LOW SPEED MANOEUVRES WITH YOUR FOOT FEATHERING THE BRAKE AND YOUR 'SAFETY' REACTION IS TO PRESS HARD ON THE BREAK PEDAL. WE ALL KNOW HOW THAT ENDS IF YOU FORGET YOU HAVE CREEP OFF AND YOU ARE IN AN EV WITH YOUR FOOT ON THE 'GO' PEDAL... :) SAME GOES FOR ANY UNEXPECTED OBSTACLE CAUSING A SUDDEN STOP, INERTIA IS LIKELY TO INCREASE PEDAL PRESSURE... ENTIRELY SAFE IF YOUR FOOT IS ON THE BRAKE, BUT NOT IF YOUR FOOT IS ON THE 'GAS'... LUCKYJ, 2 MINUTES AGO YEAH, I'M WITH YOU ON THIS. I'VE DRIVEN A MANUAL ALL MY LIFE UNTIL I GOT A TESLA. SOMETIMES I WISH THE SIGNIFICANT BRAKING THAT CAN COME FROM REGEN WOULD BE RESTRICTED TO WHEN I ACTUALLY PRESS THE BRAKE. I THINK THE "ONE PEDAL" CONCEPT IS NOT GOOD FOR MOST FOLKS. MAYBE EVEN NOT GOOD FOR ANYONE.*** PLEASE CONSIDER THIS. CONCERNED CITIZEN.

Air BagsCrash1 injured
Filed Apr 7, 20182,904 milesCA

MY CAR HAD AN UNINTENDED ACCELERATION WHEN I WAS TRYING TO PARK IN THE PARKING LOT OF MY OFFICE. THE CAR ACCELERATED, JUMPED THE PARKING CURB AND HIT ANOTHER PARKED CAR. MY CAR SUFFERED SUBSTANTIAL DAMAGE, AIR BAGS WERE DEPLOYED AND I ESCAPED WITH MINOR BRUISES. THE CAR WHICH WAS I COLLIDED WITH WAS PARKED AND DID NOT HAVE ANY PASSENGERS IN IT. NOBODY ELSE WAS INJURED.

Unknown or Other
Filed Apr 4, 2018CA

I STATE THAT TESLA NEW ABOUT TESLA ENHANCED AUTOPILOT SYSTEM MALFUNCTIONING LONG TIME AGO BUT DID NOT DO ANYTHING TO PREVENT ACCIDENTS. MONDAY, SEPTEMBER 5, 2017 AT 2:27-2:28 PM MY TESLA ENHANCED AUTOPILOT SYSTEM MALFUNCTIONED. I WAS DRIVING ON LEFT LANE OF A STRAIGHT PART OF I-280 NORTH WITHOUT ANY TURNS AT THAT MOMENT, WITH CLEAR VIEW AND NO VEHICLE IN FRONT OF MY CAR. AFTER USING AUTOPILOT FOR 20 MIN MY CAR SUDDENLY MOVED LEFT AND THEN IMMEDIATELY MOVED TO THE RIGHT. I WAS HOLDING HANDS ON THE WHEEL AND TOOK WHEEL CONTROL. IN 2 MINUTES AFTER RESTARTING AUTOPILOT, MY CAR MOVED SUDDENLY LEFT AND THEN RIGHT, MOVING TO THE RIGHT LANE. I TOOK CONTROL QUICKLY, BUT THE ONLY REASON THE ACCIDENT WAS AVOIDED BECAUSE THE DRIVER OF SUV ON THE NEXT LANE. HE HIT THE BRAKES AND CHANGED LANES TO ESCAPE THE ACCIDENT. I REPORTED TO TESLA SERVICE REQUESTING A FULL INVESTIGATION AND UNINSTALL AUTOPILOT SYSTEM FROM MY CAR. MY CAR WAS IN THEIR SERVICE FOR A MONTH. FINALLY, THEY DID NOT DENIED THAT MY CAR HAD CHANGED LINES ON AUTOPILOTS SYSTEM WITHOUT WARNING BUT STATED THAT THE 'CAR HAD WORKED AS DESIGNED '. I REQUESTED A COMPUTER LOG FOR MY CAR BUT WAS TOLD THAT I COULD GET IT ONLY THOUGH A COURT ORDER. I RECEIVED MY CAR BACK AND NEVER USED AUTOPILOT SYSTEM AGAIN. I AM A DOCTOR AND FEEL THAT I AM OBLIGATED TO REPORT TESLA TO YOU TO SAFE SOMEBODY LIFE AND TO PREVENT NEW TRAGEDY.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2017 Tesla Model X → · Every Model X year → · How the figures are calculated →