Page 12 of 21 · complaints 551–600 of 1,036

2018 Tesla Model 3 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →

Visibility/Wiper
Filed Feb 21, 2023WV

The electrochromic rearview mirror will not significantly darken or dim. There is no way to make the mirror less reflective. The vehicle is designed to automatically simultaneously darken the rearview and sideview mirrors at night. The sideview mirrors darken properly* but the rearview mirror only very slightly changes color and does not noticeably reduce reflected light. This appears to be a manufacturing defect with the mirror. From what I understand about how electrochromic mirrors work, I believe there is likely a slight misalignment within the layers of the mirror that result in the mirror providing less than acceptable contrast. I have another Tesla with the exact same mirror and it works as intended. According to various internet message boards, many Tesla owners have the same and the opposite problem (mirror gets too dark). This would lead me to believe this is due to lack of quality control during the mirrors' manufacture. This lack of functionality requires me to suffer temporary blindness (Troxler Effect) caused by the intense reflection of headlights of the vehicles behind me. My only remedy is to reposition the mirror such that the mirror becomes useless for its intended purpose. This defect has existed since I purchased the vehicle new in September, 2018. There are no warning lamps, messages, or other symptoms associated with the defect. I reported this to Tesla multiple times. Tesla technicians inspected and tested the mirror on at least two separate occasions

Forward Collision Avoidance › Adaptive Cruise Control
Filed Feb 21, 202399,000 milesCA

The contact owns a 2018 Tesla Model 3. The contact stated while driving 65 MPH, the contact attempted to activate the Autonomous Self Driving feature; however, there was a message stating that the Forward Collision Avoidance: Adaptive Cruise Control inoperable was unavailable. The vehicle was taken to the dealer for diagnosis and the dealer stated that an unstated computer needed to be replaced due to overheating. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not under recall, and that the Warranty had expired. The failure mileage was 99,000.

Vehicle Speed ControlCrash1 injured
Filed Feb 21, 2023CA

While attempting to park the car in a parking lot, the car did not respond to the release of the accelerator or the press of the brake but just continued. Car continued to jump the curb and run into a concrete wall without slowing or stopping. No auto functions were enabled on the car. Car was attempting to park in the spot on the right side of the photo but just continued on and ran into the stone wall.

Electrical System
Filed Feb 20, 2023CA

This is a report of suddent unintended acceleration on a 2018 Model 3 performance with 47,800 miles on the odometer - the first known occurrence on this car. At 50% state of charge, I drove the Tesla on a 10 minute trip and pulled into an underground parking garage with 3 lanes of valet parking. At about 5-10 MPH, the forward collision warning came on as I was driving towards the cones and stop sign. I brought the vehicle to a full stop with the friction brakes (not regenerative braking, which was set to LOW). The drive mode was set to HOLD, which lets the car roll forward but not backwards and doesn't CREEP when foot is off the brake. About 15-30 seconds after coming to a complete stop, my foot was hovering over the brake with maybe slight pressure up to 5%. The car suddenly lurched forward with wide open throttle type acceleration. It has over 450 electric horsepower from 2 motors. The car moved between 2 feet and 5 feet. My passenger noticed and asked what I did, if anything. I did not ever once touch the accelerator. Since my foot was on the brake pedal but not pushing hard on it, I was able to depress it with my foot and stop the car. There was a concrete wall perhaps 25 feet in front of the car. No people were in the front of the car. I was at the stop sign in the garage where valet takes over. I do not know if the car would have kept accelerating if I wasn't able to engage the brakes hard.

Exterior Lighting
Filed Feb 18, 2023FL

Many states like Florida have a law that headlights need to be on when it is raining, My Tesla has automatic wipers that come on when it senses rain, when this happens, it should also turn on headlights for safety reasons but it does not, they need to be turned on manually, the car does also have automatic headlights, but the automatic headlights on the car only work when it gets dark in the evening. This is a simple programming change that Tesla could do, my repeated requests to Tesla to address this in the app has done nothing, that’s why I’m requesting you force Tesla to do this. Makes sense right?

Forward Collision Avoidance › WarningsCrash
Filed Feb 18, 2023CA

During rush hour traffic on Highway 101 Southbound near Redwood City, I experienced an incident while utilizing AutoPilot and AutoSteer. Despite being in stop-and-go traffic, the vehicle did not respond to the car in front which suddenly came to a complete stop. Neither the Automatic Emergency Braking system nor warning sounds, which has been known to activate erroneously, were triggered. As a result, I was forced to manually brake at the last moment, but there was not enough time for manual intervention and the vehicle collided with the car in front. It is worth noting that every other instance in which I have utilized AutoPilot and AutoSteer, which occurs on nearly every trip I take, the vehicle has been able to respond and brake, albeit with slow reaction times and close distances.

Lane Departure › Blind Spot Detection
Filed Feb 17, 2023CA

Hello, The side camera in our Tesla model 3 have stopped working. Because they have stopped working, the GPS, and the car status (360 overhead view) parts also stopped working. This means that we can't use the Enhanced Autopilot with the car. This is a huge issue as the side cameras and the car status are very important for safety. It looks like this is a known problem but Tesla isn't issuing a recall to fix this https://www.cnbc.com/2021/12/06/tesla-is-replacing-faulty-autpilot-cameras-in-some-model-s-x-3-cars.html This started happening in mid-Jan, when our car had 41K miles and 4 years 1 month age. Tesla's warranty only goes 40K miles and 4years

Electrical System › Adas
Filed Feb 17, 202341,023 milesCA

The contact owns a 2018 Tesla Model 3. The contact stated while driving 68 MPH, the vehicle experienced phantom braking. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 41,023.

Seat Belts
Filed Feb 17, 2023CD

The contact owns a 2018 Tesla Model 3. The contact received notifications of NHTSA Campaign Number 21V00D000 (Electrical System, Visibility, Back Over Prevention), 22V702000 (Visibility), and 22V798000 (Seat Belts) however, the parts to do the recall repairs were unavailable. The local Service Center was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.

Forward Collision Avoidance › Adaptive Cruise Control
Filed Feb 17, 2023CA

The car has FSD Beta - When exiting on freeway off ramp numerous error codes came on and car lost ability to steer effectively. The car was not in Autopilot mode when the incident occured.

Forward Collision Avoidance › WarningsCrash
Filed Feb 13, 2023CA

Full Self Driving was engaged, my hands were on the steering wheel, and vehicle made very unexpected and wrong turn sharply to the right directly into a barrier with front bumper. I have the incident recorded on the dash cam. The time from the sharp turn until the collision was less than 0.5 seconds, not allowing driver response. I have the video of the dashcam recording of the accident. Tesla also has the cabin recording of my engagement during the accident. I cannot send the video through this web page unfortunately

Seat Belts
Filed Feb 12, 2023NC

I am getting an error on the screen which states, "Front left safety restraint system fault, service is required". Then while driving the car is not able to detect if the driver is sitting on the seat. The seat belt icon pops up. Tesla has remotely diagnosed the issue and are charging $450 to replace safety restraint wiring. This should be covered under a safety recall. The airbags are disabled.

Forward Collision Avoidance › Adaptive Cruise Control
Filed Feb 10, 2023MA

FSD Beta code version: 2022.44.30.10 seems to have a nasty bug where due to some bad speed limit data for highways, will automatically change the max cruising speed set by me. Hence the car results in abruptly slowing down on the highway. I have filed bug reports via the car as soon as its happened. Locations it has occurred: On I-90 eastbound right after the Framingham on-ramp around the place where the service plaza exit happens. And on Route-2, eastbound between the I-95 offramp to Rt-2 thru Rt-2 exit to Winter Street. Its due to bad navigation data as the speed change happens very predictablely in the same area, regardless of road conditions, car position in lane, or weather conditions. This never happened in the past 4 years. FSD automatically changed max speed from 75 to 61 miles per hr, causing the slow down.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Feb 9, 202320,000 milesNY

The contact owns a 2018 Tesla Model 3. The contact stated while driving at various speeds, the vehicle experienced phantom braking. There were no warning lights illuminated. The contact stated that there was no vehicle or objects around the vehicle at the time the failure occurred. The contact was not using autopilot at the time the failure occurred. The contact stated that the failure had been reoccurring while driving. The contact stated that the failure reoccurred while driving at 5 MPH with her 12-year-old son sitting in the front passenger’s side seat. The manufacturer was notified of the failure and informed the contact that they were not aware of the failure and the issue would be escalated. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 20,000.

Lane Departure › Assist
Filed Feb 7, 2023CA

Near miss: intervention by Emergency Lane Assist almost caused a collision. Location- southbound Highway 99 near Turlock, CA, around 9 am (sun low and ahead). Construction is underway on the highway. Traffic id two lanes in each direction with narrow lanes and concrete K rails dividing the highway. My vehicle was in the fast lane going around a left hand bend with the temporary concrete divider close to the left side of the car. The barrier is uneven in this area and was relatively jagged rather than smoothly paralleling the highway. As I rounded the bend the emergency lane assist sounded a warning and simultaneously turned the wheel sharply to the right as if to avoid striking the center barrier (I was not on an impact trajectory). At that moment I was slowly passing a semi-trailer the was close to my vehicle in the left hand lane. I was roughly 3/4 of the way back from the from the front of the truck. The sharp right swerve from the Emergency Lane Assist put me onto a collision course with the side of the semi- if I had not reacted quickly to counter-correct I believe I’d have gone into the side of the truck. Autopilot or lane assist was not engaged (I don’t have it) and my hands were on the wheel allowing quick reaction. Lane departure warning was not active (turned off), Emergency Lane Assist was active. I did not try to recreate the issue and it has not been confirmed.

Unknown or Other
Filed Feb 6, 2023NY

After software update 2022.44.30 PTC heating failed. No warning lights, just failure to keep cabin warm.

Forward Collision Avoidance › Adaptive Cruise Control
Filed Feb 5, 2023CO

While driving a Tesla Model 3 on an interstate highway at a speed of about 75 MPH with Full Self Driving engaged, the car aggressively applied the brakes for no apparent reason. This action could cause injury to passengers in the vehicle or an accident involving another vehicle that is following too closely. No information about the reason this occurred was presented. Tesla is aware of this issue.

Structure › Body2 injured
Filed Jan 30, 2023CA

Rear left exterior door handle. Peeling chrome plating on the under side of handle creates a sharp ragged edge that cuts fingers. The ragged edge also prevents the handle from retracting completely into the door, which may affect secure closure of the door. Reported to Tesla, who declined to cover the repair and sent me an estimate of $270 for parts and labor to replace the door handle.

Structure › Body
Filed Jan 27, 2023TX

Read passenger subframe bolt fell out while driving. The subframe of my vehicle and the mounting plate had a 3 inch gap between it. It made the rear end shake and loose control at speed. Tesla refused to give me torque specs twice. I was able to find service manual online and re-torque it. There was no locktite on the bolt. There was no warning, just a metal clanking noise and then the vehicle became dangerous to drive.

Electrical System
Filed Jan 27, 2023CA

Interior camera malfunctions which affects the full self driving package I paid for. As purchased the car was said to be feature complete for full self driving. When the software was available to me two years after purchase the interior camera was finally turned on and it doesn’t work. A cursory internet search shows that this is common. This is a hazard it can malfunction at any time due to defective camera. The service center verified that the camera doesn’t work today 1/27/2023.

Electrical System
Filed Jan 26, 2023TN

On Saturday the 21st my car had been charging overnight inside my garage using the supplied Tesla charger. As I entered the car to attempt to unlock the charger, I received many system malfunction errors on the screen, stating such that the 12v battery needed to be replaced and some system could not be completed. This definitely seemed odd as I had just replaced the 4 year old battery last July after receiving such an error. Eventually the car released the charging cable, but the car was still inoperable due to the errors. I used the Tesla app to request mobile service for the first available time, which was Tuesday the 24th, and used my wife's car in the meantime. The day of the appointment I attempted to enter the car to move it outside of the garage, but the car had completely died at some point - couldn't open doors, windows, hood or trunk. When the service tech arrived, he too thought it odd to need to replace the 12v battery so soon but continued to attempt it after jumping the car's system through the tow area. After some time, he told me the systems power up but it does not retain a charge for long, indicating a larger issue that needs to be serviced. He advised to have the car towed. I put in another service request for this, and when they arrived, we discovered that the Tow Mode accessible through the car's interface could not be engaged. They were able to skate the car onto the tow bed and transport it to the nearest service center, which I already had to pay for o

Fuel/Propulsion System
Filed Jan 23, 2023NY

PCS Charger (Onboard) is failing on numerous early build Model 3 cars (2017-2019). Telsa is claiming that this is not included in battery warranty, however Tesla's own service manual shows this part specifically in the HV Battery System. I still have the fault PCS charger in the car, it is limited to 32Amps but several forums and webpages state its only a matter of time before I am limited to 16Amps The car is unable to charge at a reasonable recovery rate in which you can even use the vehicle for it's intended purchase. Tesla has acknowledge it's failure but is unable to produce actual number of failed units. The warning lamp had been displaying "dirty electrical grid" for quite some time until I was able to search the internet for the exact issue.

Unknown or Other
Filed Jan 18, 2023PA

The manufacturer pretended the backup camera recall for the vehicle didn’t exist and attempted to charge me for the repair. Even after I pointed out that the recall covered exactly what was wrong they said it wasn’t covered and provided no further information explaining why.

Visibility/Wiper
Filed Jan 18, 2023GA

The automatic wiper does not always work. Set to auto but despite poor visibility on the windshield, it failed to start until I manually adjusted the wiper control on the screen. With poor visibility and having to look at the infotainment screen to adjust wiper while vehicle is in motion, my safety was put at risk. Every time it rains, the auto wiper is unreliable and often fails to start or is too slow to start as if there is a huge delay and does not keep up with in heavy rain as it sometimes wipes too slow and I have to look at the screen to find the settings for the wiper to manually override the wiping speed. Also, the adaptive cruse control accelerates too aggressively at stop and go traffic causing hard braking by the car and I worry this will cause rear end collisions. The blind spot side cameras are unusable at night when turn signal is on as the light blinds the camera image and can’t see anything from it, multiple visits to service center and they told me it is normal and refuse to replace but this cannot be normal as the image from the camera is blinded by the turn signal.

Suspension
Filed Jan 17, 2023CA

I was driving the car about 35-40 MPH when I heard a popping sound. The steering immediately locked up and the car was undrivable and unsteerable. I looked around car and the body of the car was resting on top of the front right passenger side tire. A bolt was found underneath the car. There were no vehicle system warnings, I did not hit anything, nor has the car been in any accidents. The car could not even be put into neutral or moved out of the 4 lane road. I contacted police and tow truck who said swing arm had failed. I had four children in the car who could have been seriously or fatally injured. Tesla has been contacted but said it isnt their problem or a manufacturing problem although there is lots of reports on internet and they have issued a recall for this very problem on other models. I am very concerned about this safety issue that needs to be addressed since it is potentially very dangerous.

Electrical System
Filed Jan 17, 202349,000 milesCO

The contact owns a 2018 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that recently the rearview camera intermittently flickered while in use. The failure mileage was 49,000. Parts distribution disconnect.

Unknown or Other
Filed Jan 16, 2023CA

On December 14, 2022, around 5pm, in slowly moving rush hour street traffic, my 2018 Model 3 shut down completely. This happened twice more within a few minutes. The car was towed to the tesla Sacramento Service center. Technicians could find no valid reason for the car shutting down, excepting to say that the driver was not fully seated. I did not change my position in the driver seat. The service advisors could not say how it was determined that the driver was not fully seated. The only mention in the Tesla manual for interference with the driver seat sensors is a caution about using seat covers. I do not have a seat cover.

Unknown or Other
Filed Jan 16, 2023CA

On December 16, 2022, Tesla made an Over the Air firmware update to my Tesla Model 3. The car's User Interface (UI) screen subsequently began to make erratic and random visualizations. The screen displays motorcycles, trucks and human bodies that are not actually present. The screen fails to display objects, such as other moving vehicles, that are present. The car was towed to the Tesla Sacramento Service center. The technician determined the screen was functioning as expected, and no "fix" exists. The technician also noted the screen's problems will eventually improve over time with firmware updates. The service advisor told me to ignore the screen when driving. The screen is large and within my field of vision. The safety features of the car includes the UI screen to display objects around the car, both while in motion and at rest. The UI screen continues to malfunction.

Fuel/Propulsion System
Filed Jan 16, 2023CA

On December 27, 2022, in light evening street traffic, my car accelerated briefly without the accelerator pedal being applied. I took my foot off the accelerator pedal to decelerate for an upcoming red light. While my foot was off the pedal, the car accelerated and lurched forward. The car was towed to the Tesla Sacramento Service Center. The technician incorrectly cited the "creep mode" as being involved. The car was in motion when it unexpectedly accelerated. "Creep Mode" only engages when the car is close to or fully stopped. Tesla technician was unable to determine an accurate reason for the unexpected acceleration.

Forward Collision Avoidance › Adaptive Cruise Control
Filed Jan 12, 2023NV

Significant phantom braking issues on two lane highways like US95 in NV. The vision system cannot reliably tell if something is in the road or not when there clearly is nothing, cars or objects. Unclear if my 2018 if the radar is still active, but the vision software cheats I believe by using traffic in front to know the road is clear, but when there is no traffic on a rural highway, it panic stops from 70mph down to 45mph quickly before I can disengage Autopilot. No shadows over the road, no tree, no over passes. Happened several times going south on US95 south on a cloudy day and several times going north a few days later on a sunny day. At all times nothing in the road. It seemed to be more confused on slight rise and downhill, but occurred in even flat road sections. I think the AI has not been trained in non-traffic rural roads and unclear if the radar is still active.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Jan 10, 2023CA

While on Adaptive Cruise Control on a highway at 70mph, the vehicle’s autonomous system triggered an emergency brake causing the speed to drop down. Reacted and immediately sped up to avoid any possible collision from vehicles in the same lane. No obstructions in the lane or the immediate lanes at the time of the incident. No weather related occlusions (no rain, haze or fog)

Vehicle Speed Control
Filed Jan 10, 2023CO

When driving on the highway and using the "autopilot" lane assist feature the care will automatically change the set speed limit and hard brake which puts my passengers and I in danger of being rear ended due to the abrupt stop. For example I have been driving on the highway with the autopilot set to 65mph and all of a sudden the speed will change to 35 and execute a hard braking maneuver. To compensate for this I have learned to hover my foot over the accelerator to counteract this phantom braking. When this happens there are no alerts that there is something in my path that I need to slow for. Other times there are forward avoidance alerts, but there is nothing in the path. The manufacturer has done nothing to remedy this issue.

Fuel/Propulsion System
Filed Jan 10, 2023WV

The Power Conversion System is failing, this makes charging the car difficult. The charge rate is reduced and charging fails without warning. There is no warning from the vehicle that the part is failing but instead says the power grid is the issue. The issue started while the car was still under warranty, but falsely claimed the problem was with the evse or the wiring to the evse. Had the failure been properly reported rather than being misleading, the vehicle could have been repaired under warranty,

Service Brakes
Filed Jan 7, 2023CA

My car Breaks as if i got in to an accident. This has happened more than two times. Car breaks so badly and it drops everything from seats. Very scary. Most of the time i was driving at 10-15 miles per hour in parking lots looking for parking. I always wear seatbelts. Not sure why this happens but it is very scary and had there been cars very close to me i could get rear ended. I did take the car to Tesla Dealer. They always come up with some excuses.

Structure › Body
Filed Jan 2, 2023CA

The front Undercarriage/ Aero Tray on My Model 3 started to tear apart after driving in the rain on the freeway. This is a part of the existing SB-19-12-001 Tesla Service Bulletin. While driving on the freeway on a rainy day in Los Angeles, I heard the undercarriage tray start dragging on the freeway. Did not hit or run over any objects to cause the tray to rip. Contacted Tesla and showed Tesla several photos along with the service bulletin affecting 2017-2018 Model 3’s which my Model 3 is a August 2018 Build and Tesla did not want to honor the Service bulletin and they wanted to charge me $441 for replacing both front and back Aero trays. This needs to be reported that Tesla Service centers are not honoring Service bulletins about defective parts. This can be a safety issue, if the part we’re to rip off and hit another car and cause an accident, it can be avoided if tesla honors the service bulletin.

Electrical System
Filed Dec 30, 2022CA

This is regarding NHTSA Recall Number21V-00D. This recall is from December 21, 2021 -- i.e., over a year ago. I scheduled an appointment with Tesla in August 2022 to get this taken care of, but at the time Tesla canceled the appointment. They told me that the parts aren't available yet, but they would reach out via email or the Tesla app "soon". It has now been 4+ months, yet they still have not reached out to me. On my Tesla app, when I click "Rear Harness Recall" button, it says "You will receive a notification in your Tesla App when parts are available for your vehicle." It is difficult to understand that it takes over a year to put in a simple cable harness.

Unknown or Other
Filed Dec 27, 2022CA

We're a US Military family and are going to be stationed overseas. The US Army WILL NOT take our Tesla Model 3 into a storage facility while we are gone because there is still an outstanding safety recall notice associate with this vehicle. NHTSA Recall # 22V702. We are leaving in less than two weeks and we can't get our vehicle into storage without all safety recalls being fixed (even though it is only an over-the-air recall). We also can't even sell our car because it is illegal to sell a car that still has unfixed recalls! Argh!!! Can you please put pressure on Tesla to fix this issue and send out an over-the-air fix? We're stuck and stressed right now and we have to go overseas regardless of this Tesla matter being fixed or not. And no, we can't even leave our Tesla with someone without getting a power-of-attorney to let them put it into US Military storage in the future. This is a mess! Please get Tesla to fix the safety recall #22V702.

Forward Collision Avoidance › Adaptive Cruise Control
Filed Dec 20, 2022WI

This summer while driving on interstate highways the Adaptive Cruise Control (with and without all other driver assistance/autopilot features enabled or disabled) would unexpectedly brake the car, slowing down by 10 or more MPH over 1-2 seconds, with no obstructions or vehicles in front of the car for hundreds of meters at least. This happened repeatedly, and we believe we correlated it to cases when the car came up over a low rise or bridge, and there was bright sun creating a small mirage in the distance on the highway in front of the car without any other vehicle in between to block the view. This seems to be a safety issue because at highway speeds, unexpected braking is very disruptive and startling to the driver, the passengers as well as anyone following behind who may not react in time especially on a clear sunny day with no obvious obstructions to take extra care of. * component: Adaptive Cruise Control (with or without other Autopilot ADAS features) * safety: Braking at highway speeds is disruptive to traffic and can cause accident (rear-ending, startling driver) * reproduced: Problem has not been reproduced by the vendor and I don't see any way to report it to the vendor * inspection: The components have not been inspected by others to my knowledge, this is based on software produced by or licensed by Tesla * warnings: no warnings were produced before or during the event, just .5g or so (not measured) of braking unexpectedly

Electrical System
Filed Dec 20, 2022WI

Cabin heating unit failure during winter with temperatures in the 10-20F range, loss of front window defrosting/defogging leading to poor visibility. Problem was confirmed by dealer and heating unit replaced at dealer service center, dealer now has possession of the broken heating unit. There were no indications that the unit was about to fail, until it stopped making hot air and reported a "climate system fault" when trying to select heat/defrost, it stopped working while the car was in use. The heating system stopped working around 12:30 on Friday and did not work all day, tried rebooting the head-end computer to no effect. Started working at 9am the next morning for a few hours, but stopped working while driving around 12:30 again and didn't work for rest of day, worked for an hour or so the next day and again an hour or so the day after that. The vendor was able to get an appointment on Monday to replace the unit and had the part in stock so this was failed from Friday mid-day to Monday afternoon, the new unit is installed and is now working so far. As far as I know, the heating in this model is a simple electric resistive heating element, so it is not clear to me how it could fail without a manufacturing or design defect, the car is only 3y old.

Visibility
Filed Dec 19, 2022CO

The contact owns a 2018 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 22V702000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the front driver's side and passenger's side windows failed to operate as needed intermittently. There was no warning light illuminated. The vehicle was taken to Tesla Service Center where it was diagnosed that the failure was related to the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact stated that he had been receiving notifications on the center display indicating that the visual ability of the camera on the front driver's side of the vehicle was faulty. The manufacturer was made aware of the failure, but no assistance was provided. The vehicle was not repaired. The failure mileage was unknown. Parts distribution disconnect.

Forward Collision Avoidance › WarningsCrash
Filed Dec 16, 2022CA

Vehicle failed to detect object in HOV lane while traveling at 73 mph north on I-280. Vehicle impacted object with no warning or braking, causing car to become airborne and resulting in $19000 in damages. Note: please use ZIP code as password to access the insurance report (CSAA attachment)

Visibility
Filed Dec 14, 202255,000 milesNC

The contact owns a 2018 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 22V702000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while attempting to roll up the windows, the windows failed to respond as needed. The failure mileage was approximately 55,000. Parts distribution disconnect.

Unknown or Other
Filed Dec 14, 2022NY

HVAC Heating system not fuctional (PTC Heater) has failed. It seems through a series of internet searches and forums that the PTC Heater is failing prematurely on earlier builds of the Model 3. Tesla additionally has limited supply/backordered of PTC Heaters therefore would be assumed that the issue is larger than Tesla wants to disclose.

Suspension
Filed Dec 14, 2022CA

2018 MODEL 3 21,060 miles, No warning lights or messages, car started to make a clicking noise when turning steering wheel right and left. Drove to Tesla Service Center after hearing noise for the 1st time. At Tesla Service: Agent #1 stated that is a normal noise and no need to bring it in and or need to make appointment. Agent #2 Technician, heard noise and said that it needs to be looked at, maybe control arm. Technician #3 came out to visual inspect vehicle heard noise when turning steering wheel while he visually inspected front suspension. Tesla made appointment for next day. Tesla stated that Right and Left Control arm and all parts, have to be replaced. Tesla has recalls out for front suspension, control arm issue. If your vin. # is not on the list then you will be charged. I believe that this is major safety issue due to failure of control of steering which could easily cause an accident.

Structure › Frame and Members › Underbody Shields
Filed Dec 12, 2022CA

The contact owns a 2018 Tesla Model 3. The contact stated that while driving at an undisclosed speed, he heard a rattling noise underneath the vehicle. The contact stated that upon inspection, he noticed that the underbody shield had detached. No warning light was illuminated. The dealer was not notified of the failure. The manufacturer was notified, and the contact was informed to submit photos and a virtual diagnosis was performed. The failure mileage was approximately 39,000.

Steering
Filed Dec 12, 2022OR

Car was steering properly when parked Dec 4th. Car sat for 5 days from Dec 5 until Dec 10 while we were out of town. Car was plugged in as recommended by Tesla during that time. On Dec 11 the screen information indicated the following "Steering Assist Reduced". No steering assist was available. Armstrong Steering was required to deliver to the service center. Any senior person with less than adequate strength requiring power steering would have difficulty safely driving the car. I noticed a recall or Model S and X for similar complaint.

Service Brakes
Filed Dec 5, 2022IL

While using the traffic-aware cruise control in my Tesla model 3, going down the highway with cruise set at 75 and no cars around, the Tesla suddenly braked unexpectedly and with no visible cause. I then googled for similar tesla experiences and saw the gov was investigating this on 2021 and 2022 models, however my car is a 2017 or 18 and exhibited the same situation.

Exterior Lighting
Filed Dec 4, 2022CA

The passenger-side daytime-running headlight (aka, "signature light" or "accent headlight") failed at approximately 66,000 miles and four years. This makes the daytime-running headlight ineffective. I have since noticed many Tesla Model 3's with the same issue. To fix this problem requires replacement of the entire headlight assembly. This was a very expensive repair (~$1200) and will likely be ignored by owners of Teslas no longer covered under warranty. This creates a common safety issue with these automobiles.

Electrical SystemCrash
Filed Dec 1, 2022CA

While slowly backing out of a parking space, I tapped the bumper of another vehicle in the space directly behind mine, causing some damage to the bumpers of both cars. The backup camera on my vehicle was not functioning at the time, making it difficult to see. I have attached a screen shot of the Tesla's display immediately after the accident. You can see the blank feed from the backup camera (there is a reflection of the vehicle next to mine). I have had intermittent problems with the backup camera showing as black on the screen (except for the two lines indicating the direction of the vehicle). Tesla initiated a recall in December 2021. see https://www.tesla.com/support/model-3-trunk-lid-harness-retrofit for details. Every time on my Tesla phone app about this recall, it says, "you do not need to request an appointment at this time. You will receive a notification in your Tesla App when parts are available for your vehicle." It's almost a year and the company has still not offered a fix. Tesla claims at the above link that "We are not aware of any crashes or injuries relating to this condition." I am reporting this incident to NHTSA to inform you of a crash relating to the malfunctioning of this important piece of equipment.

Seats
Filed Nov 29, 2022KS

Tesla models are equipped with an "Easy Entry" feature and driver profiles which allow configuring seat and mirror adjustments based on who is driving. After repeated use, it's possible for the driver's seat to get stuck in "Easy Entry" mode and unable to roll forward. It is not possible to adjust the seat manually since the controls are all digital. Tesla's recommended fix is a $1000 seat motor replacement, even though other adjustments (seat height and tilt) can still be adjusted. This appears to be a manufacturer defect and is a common complaint in owner forums. https://teslamotorsclub.com/tmc/threads/driver-seat-stuck.179625/

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2018 Tesla Model 3 → · Every Model 3 year → · How the figures are calculated →