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2024 Tesla Cybertruck complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2024 record →

Unknown or OtherCrash
Filed Jan 9, 2025CA

WHILE DRIVING MY CYBERTRUCK ON FREEWAY USING TESLA'S FSD (FULL SELF DRIVING). VEHICLE SUDDENLY ACCELERATED, GOT OUT OF CONTROL AND CRASHED IN TO THE RAILING. LUCKLY I WAS ABLE TO CONTROL AFTER THR CRASH AND DROVE IT SAFE LOCATION. TRUCK IS SEVERELY DAMAGED AND TESLA IS NOT RESPONDING TO MY COMPLAINT. WE NEARLY GOT KILLED. PLEASE HELP.

TiresCrash3 injured
Filed Dec 27, 20248,504 milesFL

The contact owned a 2024 Tesla Cybertruck equipped with Pirelli Tires, Tire Line: Scorpion ATR, Tire Size: 285/65/R20, DOT Number: N/A. The contact stated that while driving at 70 MPH, he heard a loud bang, and the vehicle veered to the left. No warning light was illuminated. The contact attempted to steer right, but the vehicle failed to respond. The vehicle struck another vehicle in the left lane before both vehicles crashed into the median barrier wall. The contact's vehicle then spun into three right lanes and came to a complete stop on the right shoulder. The air bags were deployed. Upon inspection, the contact discovered that the rear driver's side rim was fractured. The contact and three passengers were taken to the hospital via ambulance. The contact sustained third-degree burns on his arms as a result of the air bag deployment. The second passenger had cuts on the head from the seat belt. The third passenger had cuts and bruises on the face from the seat belt. The fourth passenger sustained no injuries. A police report was filed and stated that the failure was caused by the rear driver's side tire blowout. The vehicle was towed to a tow yard and was deemed totaled by the insurance company. The manufacturer was not made aware of the failure, but the contact obtained the event data report and summary. The failure mileage was approximately 8,504.

Visibility/Wiper
Filed Dec 19, 2024FL

During back camera was covered with rain, rear view was totally blind bec of rain drops. It's unsafe with rain and back camera totally covered with rain drop

Unknown or Other
Filed Dec 18, 2024TX

The newest Tesla vehicles coming out of the factory with an unannounced HW4 computer upgrade, dubbed AI4.1, are seeing them short-circuit and die down shortly after purchase. In some case, the new AI4 computer gives up the ghost after several hundred miles, rendering not only the FSD feature, but the cameras and GPS navigation hence range estimates unavailable, too. I believe it's a safety defect and the VIN was used to be able to submit the form, it seems to affect most new Tesla vehicles. Thank you

Visibility/Wiper
Filed Dec 17, 2024NJ

I was driving in a rain storm and the wiper started to malfunction. Would only clean half the windshield. Then shut off completely. Made a weird noise and started smoking in the front.Started working for on wipe then did a 360 on front end of the car. Wiper blade flew off and wiper arm Would not stay in position. Was able To get home but had to get the car towed to Tesla.

Service Brakes
Filed Dec 9, 2024FL

On Saturday, [XXX], vehicle was at a T-intersection, in normal drive mode (not FSD) waiting for traffic to pass to enter roadway from side road. Vehicle suddenly started to go backwards. Had to press on the brake to stop. Rebooted the car and the error happened again. Tried to reverse from the intersection to be able to stop the vehicle in a safe location, but steering (drive by wire) was not working. Had to drive with one foot on the brake and one on the electronic throttle to go backwards, even though vehicle was in drive model. Display read 'Traction Control Disabled', 'Adaptive Rider Control Degraded', 'Stability Control disabled', and 'Emergency braking not available'. Tesla service was requested and vehicle was transported to Tesla facility in Tampa. I am very concerned that had this failure occurred while on interstate could have resulted in a serious accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Exterior Lighting
Filed Dec 9, 2024NH

When driving during a snow storm, the headlights of the Cyberteuck become covered in snow and ice. The main headlights that produce most of the light are just under the frunk in an inset groove. Because of the nature of the design it catches snow it collects in that location. Because of the LED headlights there’s not enough heat to melt away the snow. At night your lights slowly fade away until you can barely see anything. Photo is not my vehicle but my friend’s who reported same problem.

Exterior Lighting
Filed Dec 1, 2024TN

When driving in snow, the snow accumilates in front of the recessed headlights on top of the front bumper and makes night driving impossible.

Exterior Lighting
Filed Dec 1, 2024NV

The headlight design, being behind and slightly above the front bumper, allows snow to accumulate in front of the headlights while parked and while driving. This prevents visibility in low-light conditions for both the vehicle driver and for other drivers.

Forward Collision Avoidance › Adaptive Cruise Control
Filed Nov 19, 2024TX

NHTSA has created a safety risk by forcing FSD to have extreme monitoring. While in FSD I have to go back to normal driving to change the station on the radio or look at my phone. This is something I do in my non fsd vehicles all the time. The reason for me purchasing FSD is to be safer. Your ridiculous overreach may actually kill me.The entire purpose is to reduce distracted driving, yet your ridiculous rules force an unsafe environment. I hope whoever pushed these restrictions realizes they are accountable for the crashes and deaths they create for forcing people out of FSD.

Latches/Locks/Linkages › Hood › Latch
Filed Nov 8, 2024CA

While driving at night on autopilot last night on the highway, the frunk opened. It blocked our view, luckily it was not busy on the highway and we were able to pull to the side It took multiple attempts to close it back again

Exterior Lighting
Filed Nov 6, 2024AZ

1. CHMSL Requirement: FMVSS No. 108 mandates a center high-mounted stop lamp (CHMSL) on passenger vehicles, typically a single lamp centered and positioned above the rear stop lamps. In cases where design constraints prevent a single CHMSL, two identical lamps are permissible, provided they are symmetrically mounted above the other stop lamps. 2. Cybertruck's Rear Light Bar: The Cybertruck’s rear light bar does not appear to comply with this standard, as it presents a continuous light bar rather than a distinct, centrally mounted CHMSL or two identical, high-mounted stop lamps.

Exterior Lighting
Filed Oct 25, 2024AZ

Cyber truck does not have a center high mounted signal lamp and higher than the other 2 rear lamps.

Visibility/Wiper
Filed Sep 17, 2024FL

The windshield wiper was replaced under recall with a faulty wiper that is actually more dangerous than the original and Tesla is known about this issue for months and haven't corrected it or stopped replacing working units with faulty ones. Please HELP with this issue before someone gets injured or killed by their negligence. I have made multiple attempts with Tesla service and tried all their contacts and am getting zero resolutions. Thanks

Visibility/Wiper
Filed Sep 13, 2024FL

Took vehicle in for service they replace the wiper motor under warranty with the faulty one that is more unsafe than the previous one. And they refuse to fix it. Research shows they knew about this for months, yet continue to risk owners safety by replacing working units with faulty ones. Then have it taken or leave an attitude.

Structure › Body
Filed Sep 4, 2024CA

We were driving on the freeway yesterday September 3rd at 9:30pm and my passenger side door swung open while on the entrance ramp to highway 24. My infant was sitting in that passenger side in her carseat and thankfully she wasnt injured. A car could have collided with that door or it could have hit anything outside resulting in extreme damage, injury, or death. Upon inspection of the door latch, the door latch is almost completely unhinged. The screw cam off, and the latch simply swivels and does not lock the door or hold it in place. We had to drive home with our hand physically holding the door closed. My driver side door also seems to not be fully latching - though it is not in as bad condition. But upon driving it, you can feel an airgap with the sound at higher speeds which suggests to me that this door latch is also at extreme risk of failure. These two doors are the only ones commonly used by us. But given they are both seemingly failing, my guess is that all four door latches are defective and at immediate risk of causing harm, injury, or death to those Cybertrucks on the road with the same latch.

Electrical System
Filed Aug 25, 2024NY

Received a “critical error” message on the screen and was advised to pull over. After doing so and putting the vehicle in “park” I was unable to take the vehicle out of park or move it at all. This would have been very dangerous if it occurred in an unsafe neighborhood or busy highway. Couldn’t even take it out of park for the tow truck driver to get it onto the flatbed so he had to use “skates” to pull it onto the truck. There were many different error messages appearing on the screen related to different systems in the car so I suspect some sort of electrical defect caused multiple systems to fail simultaneously. I uploaded a couple of pics of some of the messages below.

Structure › Body
Filed Aug 20, 2024CA

Brand new car. No accident. The Front and rear passenger doors noted to be misaligned from beginning (with sharp edges). It’s a hazard. Tesla says nothing they can do about it. Unacceptable.

Unknown or Other1 injured
Filed Aug 5, 2024CA

Large driver's touchscreen in the Cybertruck gets really, really hot. Brought it to Tesla for a service today (August 5th, 2024) and they said the screen is working as expected. They showed me another vehicle and it also had the 110 to 125 degree screen. This can burn skin if you're older and lacking nerves or a child (which Tesla encourages to use the screen with their video games). As this is a design defect and not a one-off part issue, I'd personally like to see this recalled. There are other people complaining about the same issue on this very new vehicle -- [XXX] Worth noting that this high temperature is produced in the lower center area of the screen. Tesla Service says it's due to the computer processor being located in that area with no way for the heat to dissipate (ie, a TV would have room behind it to dissipate the heat, but the Cybertruck has that area blocked). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Structure › Body
Filed Jul 1, 2024GA

Driving at Approximately 70miles an hour on a divided highway and the top right plastic trim between the back window and the steel side came loose and flew off into traffic behind me creating a road hazard for other motorists. I drove back and picked up the shattered pieces off the highway, no incident was filed with the authorities since there was no accident. I’ve scheduled a service appointment to replace the trim.

Visibility/Wiper
Filed Jun 26, 2024CA

Contacted Tesla on June 25th for their June 19th recall (24V-456 and 24V-457) and they responded that my truck isn't (yet) on their list of recalled cars even though it's been 6 days since the voluntary recall happened. As Tesla has been the one to initiate the recall, I would have assumed my truck would instantly in the list. Appointments are booked out weeks in advance, and Tesla won't allow me to create an appointment now.

Visibility/Wiper
Filed Jun 13, 2024CA

Windshield wiper failed without any warning. Doesn’t work and it’s raining

Tires
Filed May 23, 2024TX

Un known LT285/65R20 123/120H Dot [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Structure › Body
Filed May 19, 2024CA

Rear trim piece missing clips, flaps in the wind, others have had theirs fly off

Steering
Filed May 12, 2024TX

I purchased 2024 Tesla cybertruck and got the delivery of the truck on May 11th 2024. One the very first day I experienced a critical warning that stated " Critical Steering issue detected" and it started beeping loudly and I was unable to steer it. Now I am unable to drive the car as I have a whole lust of critical alerts that pop up on the screen. I am concerned about my safety and others on the road. One of the warning says "loss of system redundancy detected. Unable to shift out of park because vehicle has detected loss of redundancy. The vehicle may suddenly lose electrical power, steering and propulsion, and maybe unable to apply the parking break." I tried contacting Tesla emergency roadside support and they just keep me on hold and I am unable to reach a real person. I tried scheduling a service appointment but these warnings are critical and is a potential safety concern.

Suspension
Filed May 7, 2024MO

MoThe air suspension is stuck saying it cannot adjust. The car states that there is an electrical issue. As an electric car electrical issues seems to be a concerning error message to receive. The service center has stated a part was replaced two times but the error message remains. The error is in reference to exhausting from the valve block. This removes the ability to utilize any of the adjustments and potential water wade mode. The service center said a redesign is in the works, but no such redesign is in the works.

Electrical System
Filed Apr 29, 2024CA

While driving vehicle a prompt flashed on the screen saying “power reduced, steering performance reduced due to overheating”. Then the next screen said “critical steering issue detected pull over”. Then I got a loss of system redundancy detected. This has happened twice in one week and I’ve towed it to Tesla twice.

Fuel/Propulsion System
Filed Apr 22, 2024CA

Accelerator pedal slipped and lodged in trim making vehicle pin the acceleration pedal to the floor.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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