I have fell victim to the now infamous PCS failure. My truck stopped being able to charge from home, and Tesla requires me to use their Supercharging system in order to drive it. I was actually around the truck when it failed and could smell a potent odor of electrical smoke coming from outside the vehicle. I have observed the same odor every time I’ve charged it since. Tesla will not accept the vehicle at their service center because they are back ordered on the part by over eight weeks.
2024 Tesla Cybertruck complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2024 record →
Unexpected PCS2 failure and loss of AC charging. This unable to charge battery where supercharger is not available. Risks of being stranded. Limits current use. Repair unavailable and no estimated time per service center!
Will not charge at 48 volts has been reduced to 24 volts. PCS failure. This is a widespread issue and apparently known by Tesla which currently has a parts shortage
The failed components include the Tesla Vision system (cameras), sensors, Active Safety Control Module (AEB), and Gear Selection UI. Symptoms first appeared on April 30, 2026, including black screens and "Autopilot Unavailable" alerts. Internal vehicle logs from Apr 30 to May 02 confirm persistent "SNA" (Signal Not Available) and "UNAVAILABLE" states for these critical safety modules well before the collision. On the day of the accident (May 02), the logs recorded 25 instances of Gear UI signal loss, which completely disabled the rearview camera and proximity alerts while reversing. This total "blind" state put my safety at extreme risk as I had zero visibility of blind spots and received no audible warnings. The Automatic Emergency Braking (AEB) was also recorded as "UNAVAILABLE," failing to prevent the collision. The problem is scientifically confirmed by the vehicle's internal diagnostic logs, which I have retrieved and am ready to provide for inspection. The accident has been reported to the local police and Progressive Insurance. I am currently coordinating with Tesla Service for a formal inspection of these software and hardware defects.
A widespread defect in the Cybertruck's Power Conversion System (PCS) completely disables home/AC charging. Replacement parts are on national backorder. The Power Conversion System (PCS) manages all alternating-current (AC) power flowing into the battery. I began receiving an error code, PCS2_a095, which indicates a failure in the Power Conversion System (PCS) of a Tesla Cybertruck, causing "AC Charging inability to charge at home, effectively bricking the vehicle for daily convenient use.
This error code (PCS2_a103_IsoTempSensorIrrational) is from a Tesla Cybertruck. It relates to the Power Conversion System (PCS2), which handles AC charging, PowerShare (vehicle-to-load/home), and other power conversion functions. My Cybertruck will likely be affected in the future by charging issues related to PCS. I understand this is a common issue with Cybertruck within my VIN range. I request this issue be investigated and a recall done prior to being affected.
Faulty PCS system can cause car to stop charging, potentially causing vehicle to shut down on the highway, leaving it stranded and a hazard on the road.
The new tesla update forces me to interact with the touch screen in order to operate my vehicle after self driving is disabled. There is no way to dismiss or disable this screen in the new update and no way for me to roll my vehicle back to the old software. After disengaging self driving a forced selector box forces you to make one of 4 choices in order to see your screen/navigation and perform other features in the car such as adjusting the windshield wipers. There is no way to disable this screen, it pops up every single time Full Self Driving is disengaged and there is no way to disable it. I believe this actively violates california law by requiring me to interact with the touch screen while actively controlling the vehicle on manual mode. I tried clicking elsewhere on the screen but yuo are forced to select one of the four options presented
The contact owns a 2024 Tesla Cybertruck. The contact stated that while driving at undisclosed speeds, the sideview mirrors struck a pedestrian. Additionally, the sideview mirrors struck barriers and other objects while driving. The contact stated that the vehicle failed to detect or recognize when an object was struck and continued operating. The dealer was notified of the failure, but the vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 28,000.
The OEM off-road light bar was mounted on the top of windshield fell off. Tesla refused to fix and replace
PCS FAILURE. WILL NOT CHARGE
Vehicle stopped AC and DC charging. This could get anybody stranded. Seems to be a wide spread issues online. PCS2
I was driving my 2024 Tesla Cybertruck on the Freeway 57 southbound between 9:06 AM to 9:10 AM at about 60 mph when the vehicle suddenly steered sharply to the left without any input from me. It completed a full 360-degree spin, hit the concrete median, and then came to a stop. No other cars were involved. The truck is heavily damaged and not drivable. This appears to be a sudden mechanical or software failure. I have reported it to 911 and the police car moved the vehicle to a safe place. I have reported it to Tesla and requested a full diagnostic review of the vehicle logs.
The PCs on earlier cybertrucks has been recalled. The same issue seems to persist. The issue will not allow you to charge T home and drastically cuts vehicle performance. In addition the only way you can charge is via a supercharger which makes one wonder if this whole thing was a cash grab for Tesla to force these trucks onto their costly charging network.
This incident happens when driving home from work, it happened half a mile away from where I live on a local road. All of a sudden car lost all power, steering wheel and brake completely failed, drive train completely failed while the car was still moving. there was no way the car could be controlled to move to the side of the road or to break to completely stop it.. thankfully it coasted to a complete stop. As it was the middle of the day, there were no cars around the local road I was on. Once the car stopped everything shut off completely. There was no way to turn on the hazard lights or get out of the car either I had to use emergency exit.. car wash towed to Tesla service center where it stayed with them for a few weeks and I was told that it was PCS an ancillary auxiliary part that needed to be replaced. While searching the forums, I found out that this is becoming a problem where multiple cyber trucks have this issue going on which I feel is a safety issue as it can cause a major accident or fatalities if somebody was driving on the highway on highway speeds and this happened. I am opening this ticket to help others so hopefully a recall is done on this.
My Cybertruck’s Power Conversion System failed at ~65,000 miles. I received a PCS alert, AC charging became unavailable, and the vehicle displayed charging faults. The repair required major disassembly of the tonneau, bed, and air suspension and cost $7000 because it occurred after warranty. Why This Is a Safety Defect: The PCS is a critical component that handles onboard AC charging, DC-DC conversion to the 48V system, and power delivery. Failure can strand drivers, prevent charging, and (as seen in related drive-inverter recalls) contribute to sudden loss of propulsion while driving. This Is a Widespread Issue: PCS failures are occurring frequently (“left and right”) in Cybertrucks, especially early production models. Owner forums and polls show dozens of identical failures, with some samples reporting 18–40% affected. Many owners face $2,000–$7,000 repairs out of warranty. Tesla issued a limited recall for related drive inverters (NHTSA Campaign 24V-832) that can cause sudden power loss, but no recall covers the broader PCS defect despite the clear pattern. I strongly urge NHTSA to investigate this common defect immediately and require Tesla to issue a full recall for affected Cybertrucks, including free replacement of the Power Conversion System for all owners. Thank you for protecting public safety.
My 2024 Tesla Cybertruck (purchased May 2024, approximately 7,500 miles) experienced a complete AC charging system failure with no prior warning on March 27, 2026. Upon entering the vehicle, two active fault codes were present on the touchscreen: PCS2_a094 (AC Charging unavailable) and PCS2_a095 (Powershare unavailable). The vehicle was at 17% state of charge with no ability to charge via AC. Three full system reboots were performed with no change to the fault codes or charging ability. The onboard charger (PCS2 module) has failed completely. Tesla roadside assistance instructed me to drive the vehicle to the [XXX] service center — a location the vehicle could not safely reach given its state of charge and inability to charge en route. This represents a safety concern as the vehicle was effectively stranded with no viable path to charging or service without third-party transport. The vehicle is well within its warranty period (basic 4yr/50k, battery 8yr/150k) and a service appointment has been opened with Tesla. This failure occurred with no warning from the vehicle's monitoring systems or Tesla app prior to the fault appearing. A vehicle at low state of charge with a fully inoperative charging system and no prior alert represents a genuine safety risk to owners, particularly in situations where alternative transportation is unavailable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
At 46,500 miles, my AC charging dropped from the usual 48amps, down to 24amps. Then 2 days after this, my AC charging failed. This happened on 3/22/2026. I am unable to AC charge, but CAN DC charge. This is indicative of a PCS2 board failure, and this has been happening to a LOT of cybertrucks recently. It will be replaced under warranty (I hope) but so, so many vehicles are affected and there is no recall that I've heard of. It should be a recall. Thank you
Normal night charging . Morning I get into my car I have alerts PCS2 saying I can't charge anymore at home . This is a huge safety concern as it's happened to many Cybertruck owners. If we go on a trip we can literally be stranded due to range and accessibility of chargers with kids. This needs to be fixed as a constant warranty even past 50,000 miles as the vehicle is not proven and in its early years. It's not a matter of if , it's when and creates unreliability and extremely heavy repair costs for an owner not due to personal wear and tear. Clearly a manufacture recall that should be monitored for a long long time.
On December 23, 2025, at approximately 9:45 AM, I was operating my Tesla Cybertruck with Autopilot engaged under normal driving conditions. There was no inclement weather, the roadway was straight, and visibility was clear. While driving, the vehicle suddenly veered off the main roadway without warning and traveled off-road, ultimately colliding with a tree. The movement was abrupt and not consistent with normal lane departure. I immediately attempted to correct the direction of the vehicle; however, the vehicle did not respond appropriately to my steering input and felt unresponsive during the event. At no point did I intentionally steer off the roadway. The loss of control was unexpected given the road conditions and environment. This incident raises concerns about the reliability and safety of the Autopilot/driver assistance system and its ability to maintain lane control and allow driver override when needed.
PCS2_a094 AC Charging unavailable® This warning creates a situation of not be able to charge at all. Requiring a tow. I’ve was stranded with no way to charge. Had to leave my wife and kids cause I didn’t have enough charge to get them and get the truck back to a service center and another vehicle to get them home. Truck only a year old and 37k miles. Multiple owners reporting the same issue at a cost of $7k to replace PCS unit. Fail around 30k miles and then screwed once it’s out of warranty.
Tesla sent me a Recall notice on the Lightbar, but in the notice, Tesla says it will not connect the lightbar to the electrical system and make the lightbar operable when Tesla repairs the defective lightbar. I paid $300.00 to have the original lightbar connected to the electrical system, and now, due to Tesla's improper installation, I am going to have to pay to have the new lightbar connected as well. This is unfair, unjust, and allows Tesla to escape twice. This leaves a huge financial burden on consumers. Make Tesla repair and make the light bar operable, and return me to the position I was in before they improperly installed the lightbar.
Vehicle Safety Complaint - Tesla Cybertruck Steering System Failure During FSD While driving my Tesla Cybertruck with Full Self-Driving (FSD) engaged, the rear steering system failed without any prior warning. FSD immediately disengaged, and a red steering system ERROR appeared on the instrument cluster. The rear axle steering was completely disabled, turning radius became severely limited, and vehicle speed was restricted. This occurred while actively driving in traffic and was extremely dangerous. I accessed the vehicle’s Service Mode and documented three fault codes that triggered simultaneously at 17:48:14 on March 4, 2026: 1.RSAM_a260_monitorTripDetected ∙Monitor trip detected, system degraded ∙Potential Impact: Steering system performance degraded, vehicle speed limited ∙Only clears on next power-up 2.RSA_a212_activeFault ∙Rear Steer Actuator (RSA) stopped at current position ∙Internal condition detected, defaulted to safe state ∙Fault Reason: CONTROLLER_IRRATIONAL ∙Previous State: RSASTATE_ACTIVE_STEERING (was actively steering when failure occurred) ∙rsamControllerRational = false 3.PEPS_a182_rearSteerDegraded ∙Primary Electric Power Steering (PEPS) detected RSA not functioning as expected ∙Reason: RSA_UNHEALTHY ∙rsaUnhealthy = true ∙rearSteerCommand = -0.59 All three faults were set at 17:48:14 and cleared at 17:50:55. Additionally, an earlier alert — EGGRIGHT3_a203_airwaveLeftLateralUnavailable — was logged on March 2, 2026 at 21:11:08, which may indicate a related
The side sails at the rear of the vehicle, lateral to the bed, are only adhered by double sided tape and can fall off while driving, causing damage to others. This has happened 2 times to my vehicle, it would ah element 3, but we stopped 1 from flying off
During my last wash of my cybertruck I noticed the cast aluminum wheel has a spoke that was completely cracked through. There was no violent pothole incident or collision to cause the crack. As an engineer I researched the method of manufacture and material of the rims. It is my opinion that the proper knock down factors were not used when designing these wheels for the 7,000 pound vehicle. Castings contain defects as a normal outcome of each pour. Knock down factors allow for castings to be used in design responsibly to preclude brittle failures at the defect locations. The cross sectional area of each spoke is minimal too for aesthetic purposes increasing the stress field in the spoke. This is a cast aluminum wheel taking the shape of a forged or wrought product. Furthermore the wheel covers make it difficult to identify cracks in the wheel since there is no visibility allowing a driver to unknowingly drive on a wheel that has had one or more spokes fail. This wheel is part of the all terrain wheel upgrade. Marketed for off road capability.
I have the Foundation Cyberbeast, the model which has an OEM light bar on windshield. While driving on 2-22-2026 at approximately 3:30 pm on the 5 freeway near Santa Ana, the appx 4 ft long light bar flew off and ricocheted violently on vehicle, while still attached by the power cord. This damaged many parts of my vehicle, specifically the glass roof, front windshield, and various body components which were shattered or scratched. I cut my hands. Your database says there are 0 open recalls and that is a lie by Tesla, because they sent me a notice months ago saying they are awaiting mechanical attachment methods. So they know they need to change the attachment method from epoxy to mechanical, but are falsely reporting to the government that they already did so.
The PCS2 threw an alert that the Cybertruck could no longer charge with AC, but I was unable to do DC charging either. The truck is now a brick. Had I been out of town this would have been a serious safety issue. Think of it as an ICE car not being able to be filled at a gas station.
Since the release of V14, the Full Self-Driving (FSD) system automatically defaults to operating approximately 7 MPH above the posted speed limit. This occurs on all road types, including city streets and highways. When FSD is engaged, the vehicle sets the cruising speed above the detected speed limit without driver input. There is no setting that allows the driver to enforce strict compliance with the posted limit. Available speed settings only permit equal or greater deviation above the speed limit. The driver cannot manually lock or command the system to remain at or below the posted limit while FSD is active. The only way to prevent speeding is to fully disengage FSD. This is not a malfunction. The vehicle is operating as designed under V14. This creates a safety concern because: 1.The system is programmed to exceed legal speed limits by default. 2.The driver does not retain meaningful authority to ensure lawful operation while automation is engaged. 3.Automatic speeding increases crash risk in construction zones, school zones, and changing speed areas. 4.Drivers may receive citations despite not intentionally selecting an unlawful speed. Because this behavior was introduced via V14 software, it likely affects all Tesla vehicles running FSD V14, not just this vehicle.
One day my car would not charge. At all. Luckily, I was at home when this happened, but had it happened to me or worse, my wife it could've been a very scary or dangerous situation. Either one of us could've been stuck with no way of charging. It's like a gas car with no way of putting gas in. The car would not charge from home or other chargers, including Tesla superchargers. When I described the problem to the Tesla dealer, they were very aware of the problem and said that it was the Power Conversion System. There was no prior warning before this happened. Though they are aware of the problem, they are only fixing/replacing them on a warranty basis. Even though they know about the faulty part that they made, and acknowledge, they are not doing a recall or fixing the problem unless you pay for the parts and labor. I asked if this is normal for a car that is under 2yrs old and he said this part can go bad at anytime. The best thing that can happen is for it to happen early while still under warranty. But the part does not break due to wear and tear, or overuse, or abuse. It is due to a faulty design that needs to be replaced. That's why they have a new part that they replace it with now.
The rear passenger-side seat belt retractor is malfunctioning. The seat belt does not properly retract or maintain tension during normal use. The belt remains loose and does not snugly secure the passenger unless manually adjusted multiple times, reducing the effectiveness of the restraint system. This seat is regularly used by a child passenger. Because the seat belt does not function as designed, the safety of a child occupant is compromised, particularly in the event of sudden braking or a collision. This involves a primary safety restraint system. The issue was discovered during normal driving conditions and is repeatable and consistent. The seat belt assembly is available for inspection upon request. No warning lights, alerts, or messages appeared prior to or during the malfunction. The issue was not caused by an accident, impact, or misuse. The vehicle is otherwise operable. The manufacturer was contacted for service. Initially, a service charge of approximately $55 was proposed to inspect or repair the seat belt assembly. After questioning whether a safety restraint system should be subject to a service charge under warranty, the charge was removed. At the time of this report, the issue has not been inspected, repaired, or addressed, and guidance on safe continued use—especially with a child occupying the seat—was delayed by several days.
All the road safety features stopped working all of a sudden. Auto lights. Defaulted to high beams. Lane departure stopped, cruise control stopped, forward emergency braking stopped, rear cross traffic stopped, blind stopped stopped, and other safety’s I am not sure of.
While operating on a public roadway with Tesla Full Self-Driving (Supervised) engaged, the vehicle unexpectedly departed its intended roadway trajectory. Upon recognizing unsafe vehicle behavior, I attempted to manually override and disengage the system using normal driver control inputs. Despite these attempts, the system did not disengage or yield control in a timely or effective manner. The vehicle continued on an unsafe path, left the roadway, and collided with a fence and a tree before meaningful driver control could be restored. This incident raises concerns regarding the reliability of driver override authority and the system’s ability to relinquish control during supervised operation.
On December 23, 2025, my 2024 Tesla Cybertruck (Foundation Series) was operating with Full Self-Driving (FSD – Supervised) engaged. While FSD was active, the vehicle executed an unsafe driving trajectory. I attempted to intervene and regain control; however, the system did not disengage as expected and did not yield control appropriately to driver input. Despite driver intervention attempts, the vehicle continued along the unsafe trajectory, resulting in a loss of control and collision with roadside objects. There were no mechanical warnings or alerts prior to the incident. The issue appears related to system behavior, disengagement logic, and driver override response while FSD was active. The vehicle is currently preserved under a formal litigation hold. No inspection, teardown, or data access has occurred. Tesla has confirmed in writing that it does not modify, delete, or alter vehicle data it has received. I am submitting this complaint due to concerns regarding the safety behavior of Full Self-Driving (Supervised), including the system’s failure to disengage upon driver input and the human-machine interface governing control authority.
At approximately 6:30 PM on January 4, I experienced an incident where the passenger front door unlatched, completely by itself without pressing the unlatched button or pulling the manual release. It has since opened itself again in my driveway. And this can be a very serious issue if it worked to unlatch while driving and the door swings open and causes an accident or hits an object or person which can in terms caused serious injury, or property damage, and even in some cases if a passenger is in the seat in the door and latches without their seatbelt on, it can cause serious injury, and or death. In the event of a passenger falling out.
The contact owns a 2024 Tesla Cybertruck. The contact stated that while driving at a moderate speed on a windy day, a metal piece, approximately 2-3 ft. long and located on the side of the sunroof, detached from the vehicle. The contact managed to recover the piece that detached from the vehicle. The vehicle was taken to a Tesla service center, where the failure was acknowledged the failure, and the contact was provided an estimate for the repair. The contact stated that the failure was a manufacturer's defect and that the repair should be free of charge. The vehicle had yet to be repaired. The failure mileage was approximately 11,000.
I believe there was an issue with the ABS system that kept me from stopping the vehicle, as speed was increasing while going downhill with the brake pedal pushed hard. I was forced to make the choice to steer the vehicle into a mountainside to stop it before I ended up over the side of the mountain road. The vehicle then tipped over, coming to a stop.
While driving on a local road and thank fully at speed of 20mph vehicle lost all power, in few seconds of alerts steering failed as well as brake failed. Car slowly coasted to stop and died completely. Steering and brakes were completely unresponsive all of a sudden while driving. Was only able to get out of car via emergency exit. If this was on a highway at highway speed am very positive it would have been a disaster.
Vehicle aggressively shakes in highway speeds I had 3 repeated issues w my cybertruck already documented
I am submitting this safety complaint as the vehicle owner of a Tesla that was involved in a collision on November 15, 2025. Although I am the policyholder and registered owner, I was not the driver at the time of the incident. My husband, [XXX] , was operating the vehicle, and Tesla Autopilot/FSD was engaged when the loss of control occurred. At the time of the incident, it was raining heavily, though visibility and road conditions were still within what Autopilot typically handles during normal operation. While driving under these conditions with Autopilot activated, the vehicle suddenly exhibited unexpected and erratic steering behavior, causing it to lose stability and veer out of control. The deviation happened rapidly and without sufficient warning or opportunity for my husband to intervene manually. The resulting collision appeared to be the result of an Autopilot system malfunction, not driver error. Key concerns include: Autopilot’s failure to maintain proper lane position Sudden abnormal steering input originating from the system Possible sensor, perception, or weather-related detection failure Lack of adequate warning or disengagement alert prior to the loss of control Tesla Insurance later determined the driver to be “principally at fault,” but this conclusion did not consider the possibility of Autopilot system failure under heavy rain conditions and does not reflect the sequence of events as experienced by the driver. As the vehicle owner, I am requesting that N
While exiting the Chick-fil-A drive-thru lane, I lightly pressed the accelerator to move into the next lane. Suddenly, the vehicle jerked forward very quickly, as if I had floored the accelerator. At the same time, the display showed "Emergency Braking in Progress." It felt as though the truck briefly braked and then rapidly released, causing unexpected acceleration. No collision occurred, but it was startling and very scary.
The contact’s father owns a 2024 Tesla Cybertruck. The contact’s father stated that while driving at an undisclosed speed, the Autopilot function became inoperable. The contact stated that while engaging the Autopilot function and attempting to make a turn in a residential area, the vehicle unexpectedly accelerated and collided with a tree. The air bags did not deploy during the incident. As a result of the crash, both the contact’s father and nephew sustained injuries and received medical attention at a local emergency room. The contact’s father sustained a rib injury and bruising, while the contact’s nephew suffered an ongoing back injury due to the incident. A police report was filed. The vehicle was towed and taken to a body shop. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 1,500.
Component/System Failed: The primary component failing is the Front Overhead Console Assembly (P-R-N-D manual gear selector/shifter and hazard light switch). The assembly detaches, rattles, and fails to remain securely affixed to the headliner. The defect has been present since delivery (Aug 2024, 208 miles). Safety Risk: The overhead console contains the crucial backup gear selector and the hazard light button. Should the vehicle’s primary touchscreen fail (rendering the main gear selector unusable), reliance on this repeatedly detaching or faulty manual shifter compromises the driver's ability to safely operate the vehicle (Park, Reverse, Neutral, Drive) or activate emergency hazard lights. Problem Confirmation/Inspection: The failure is confirmed by the manufacturer (Tesla Service Centers). Tesla attempted to fix the overhead console defect at least four times. The defect was confirmed again on October 22, 2025 (11936 miles), where Tesla noted only a "slight adjustment... as a temporary fix" and stated a "Permanent fix will be performed on the upcoming visit". The vehicle and its components have been inspected repeatedly by Tesla technicians. Warning Lamps/Symptoms: The primary symptom is the physical rattling, looseness, and detachment of the overhead console/gear selector. The center console can come off at ant time that the windshield visor is detached from the console. This has happened to me several times while I was driving and it caused the cybertruck to shift out o
We received a notice from Tesla about a recall involving the cant rail. We reached out to Tesla and they said we must go to a Tesla dealer and the mobile team will not be able to do this repair. We are in South Dakota and the nearest dealer is 6 hours away in Colorado. We asked Tesla to give us a name of a local shop who can do the repair and they said we must go to Tesla. They are unwilling to handle this recall.
On [XXX], [XXX] sat in the left rear-seat of a Cybertruck that was involved in a solo-vehicle collision. [XXX]'s impact injuries were minor. The truck caught fire. The right rear door remained mechanically openable, but its ordinary operation depended on low-voltage electronic buttons located inside the cabin and on the exterior pillar. Those buttons failed after the crash. A man tried to rescue the occupants, but he could not open the doors because the buttons failed and the truck lacks exterior handles. The "armor" glass made it difficult for the rescuer to break open the windows. The mechanical backup releases for the rear doors are concealed beneath the map pocket liner at the bottom of the doors — not feasible to find or use in the smoke, heat and chaos of a post-crash fire. This obscure release left the rear seat occupants with no practical means of egress. [XXX] died of smoke inhalation and burn injuries because he was trapped inside the Cybertruck. Another occupant and the driver also died. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On [XXX], [XXX] was a right rear passenger in a 2024 Cybertruck. The driver lost control and struck a tree with the driver side against a wall. The truck immediately caught fire. The operation of the doors was powered by a small battery pack which was no longer operational after the impact. The passenger side doors operate off of that battery. Without power, the passenger doors could not open, trapping the driver and passengers in the Cybertruck. The fire moved quickly to the passenger compartment and towards the trapped passengers. The design of the electric doors required passengers who are not familiar with the vehicle to find the location of a manual release hidden from view beneath a panel to remove that panel and pull the manual release mechanism. There are no instructions present to explain to a passenger how to access the manual release. The truck has no exterior door handles. The only means to open the door from the outside was a button located at the base of the B&C pillars. When the electric system failed, that door release button became useless. A rescuer arrived but had no way to open the passenger side doors from the outside. The truck’s “armor glass” windows made forcing entry extraordinarily difficult. The rescuer was able to break the passenger side window with repeated strikes and attempted to rescue [XXX] by extracting her through the front passenger window but was unsuccessful due to the heat from the fire. She was forced to retreat back to the rear seat.
The car crosses solid yellow lines all the time. all the time. it hits rumble strips. it generally is unsafe and annoying. it is getting worse. this is not to mention the constant brake checking when engaging. it does not change lanes when prompted even if it is safe.
The contact leased a 2024 Tesla Cybertruck. The contact stated while driving 25 MPH, the windshield wipers turned off. The contact stated that the indicator was inoperable. While depressing the left turn signal, the blinker was slow to respond. While driving on a narrow street, the vehicle swerved to the right. There were no warning lights illuminated. The contact received a recall letter related to NHTSA Campaign Number: 25V170000 (Structure). The vehicle was taken to an independent mechanic who referred the contact to the dealer. The contact called an unknown dealer in Las Vegas, NV, but the vehicle was not diagnosed or repaired. The manufacturer was called, but there was no response for two hours. The contact eventually spoke to a representative who suggested that a service appointment should be scheduled using the App. The failure mileage was approximately 5,000.
In a rain situation the wind shield wiper is not operating when it’s pouring rain outside or even a drizzle. The wiper never goes off. It has to be manually turned on for the windshield wiper to actually work. Also, the lighting on the vehicle is very dim because the vehicle pretty much only operates off of two tiny fog lights, and in a low visibility area there’s not enough lighting to actually see the road and bicycle is biking on the roadways even in a dark situations, it’s the same thing not enough lighting to actually see anything on the road.
The adhesive that attaches the front windshield is separating from the front windshield also it appears the the actual windshield is delaminating. This is causing a hazzard to driving. Especially when the sun is coming right at the vehicle.
The gear selector attached to visor often loose and detached during drive, this action put the car gear into neutral immediately and are very dangerous, tesla try to fix this issue 3 time unsuccessful.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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