2011 Suzuki SX4

Routine

Owners filed 13 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 3 times.

What fails
ComponentReportsCrashesFiresInjuries
Air Bags3
102
Power Train2
000
Electrical System2
000
Wheels1
000
Structure › Body1
000
Power Train › Automatic Transmission1
000
Fuel System, Gasoline1
000
Exterior Lighting1
000
Equipment › Mechanical › Accessory Scissor/Screw/Bottle Jack/Lift1
000

3 safety recalls

Part 573 reports
Power Train › Automatic Transmission › Gear Position Indication (prndl)14V811000
Filed Dec 22, 201460,823 vehiclesSuzuki Motor Of America, Inc.

Defect. Suzuki Motor of America, Inc. (Suzuki) is recalling certain model year 2010-2013 SX4 vehicles manufactured July 16, 2009, to November 1, 2012, and 2010-2013 Kizashi vehicles manufactured October 13, 2009, to October 31, 2012. The shift selector can be moved out of the "Park" position without depressing the brake pedal.

Risk. If the shift selector is moved out of the "Park" position while the brake pedal is not depressed, the vehicle may unexpectedly roll, increasing the risk of a vehicle crash.

Remedy. Suzuki will notify owners, and dealers will replace the shift selector assembly and inspect, and if necessary, replace the shift knob, free of charge. The recall began January 16, 2015. Owners may contact Suzuki customer service at 1-714-996-7040. Suzuki's number for this recall is VL.

Air Bags13V405000
Filed Sep 6, 2013189,901 vehiclesSuzuki Motor Of America, Inc.

Defect. Suzuki Motor of America, Inc. (Suzuki) is recalling certain model year 2006-2011 Grand Vitara and 2007-2011 SX4 vehicles. In the affected vehicles, over time, the OCS sensor mat installed in the front passenger seat may fail due to repeated flexing of the mat from use of the seat. As a result, during a crash necessitating deployment, the air bag will deploy regardless of whether the front seat occupant is an adult or a child.

Risk. Air bag deployment with a child in the front passenger side seat increases the risk of injury to that child.

Remedy. Suzuki will notify owners and dealers will replace the front passenger seat cushion assembly (which includes the OCS sensor mat) free of charge. Sufficient quantities of parts are not currently available to fix all of the affected vehicles. Owners will be notified of the recall in October 2013 and will receive a second notification when parts are available to have their vehicle repaired. The recall began on May 23, 2014. Owners may contact Suzuki at 1-800-934-0934. Suzuki's recall campaign number is VD.

Electrical System › Alternator/Generator/Regulator11V055000
Filed Jan 27, 201132,291 vehiclesAmerican Suzuki Motor Corp.

Defect. SUZUKI IS RECALLING CERTAIN MODEL YEAR 2009-2010 SUZUKI GRAND VITARA MULTIPURPOSE PASSENGER VEHICLES EQUIPPED WITH 4-CYLINDER ENGINES; MODEL YEAR 2011 SUZUKI GRAND VITARA MULTIPURPOSE PASSENGER VEHICLES PRODUCED PRIOR TO OCTOBER 17, 2010; MODEL YEAR 2010 SUZUKI SX4 PASSENGER VEHICLES; AND 2011 SUZUKI SX4 PASSENGER VEHICLES PRODUCED PRIOR TO OCTOBER 14, 2010. THE TENSION ADJUSTER PULLEY FOR THE DRIVE BELT THAT OPERATES THE ALTERNATOR, WATER PUMP, AIR CONDITIONER COMPRESSOR AND POWER STEERING PUMP, HAS AN IMPROPERLY MANUFACTURED INTERNAL SPRING THAT CAN BREAK DUE TO REPEATED STRESS. IF THE SPRING BREAKS, THE DRIVE BELT WILL NOT BE ADJUSTED PROPERLY AND CAN SLIP, CAUSING A SQUEAKING NOISE. OR THE DRIVE BELT COULD COME OFF CAUSING THE DRIVER TO INCREASE TO STEER THE VEHICLE. THIS CAN ALSO CAUSE THE COOLANT TEMPERATURE INDICATION TO RISE, WHICH CAN LEAD TO THE ENGINE OVERHEATING, OR CAN CAUSE THE CHARGING LIGHT TO COME ON, WHICH CAN LEAD TO BATTERY DISCHARGE AND ENGINE STALL.

Risk. IF THE DRIVE BELT COMES OFF, REQUIRING THE DRIVER TO USE INCREASED STEERING EFFORT, OR THE ENGINE STALLS, A VEHICLE CRASH COULD OCCUR

Remedy. DEALERS WILL REPLACE THE TENSION ADJUSTER PULLEY WITH AN IMPROVED PART. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 16, 2011. OWNERS MAY CONTACT SUZUKI AT 1-887-697-8985 OR VISIT SUZUKI'S WEBSITE AT HTTP://WWW.SUZUKIAUTO.COM.

What owners reported

Newest filings
Structure › Body
Filed Aug 6, 201941,500 milesNJ

CONSTANT HUMMING FROM THE REAR HATCH LOCK ACTUATOR -- AND THE REAR HATCH PARTIALLY UNLOCKS AND UNLATCHES ITSELF WHILE THE CAR IS IN MOTION. THE POWER LOCKING SYSTEM IS MALFUNCTIONING COMPLETELY. THE DAYTIME RUNNING LIGHTS AND AUTOMATIC INDOOR DOME LIGHT ALSO STOPPED WORKING. I REPLACED THE REAR HATCH LOCK ACTUATOR WITH A BRAND NEW SUZUKI PART, BUT DETERMINED THIS IS NOT THE CAUSE OF THE PROBLEM. PER THE ATTACHED PDFS OF ONLINE REPAIR FORUM POSTS, APPARENTLY ALL OF THESE ISSUES ARE PART OF A CIRCUIT THAT NORMALLY IS ACTIVATED WHEN ONE RELEASES THE PARKING BRAKE. ACCORDING TO THOSE WHO INVESTIGATED THE PROBLEM IN SOME DEPTH (SEE THE ATTACHED PDFS), A SHORT IN THIS CIRCUIT ENDS UP CAUSING ONE OF THE TERMINALS IN THE BODY CONTROL MODULE ("BCM") TO BURN OUT. THIS IS A SAFETY ISSUE BECAUSE (I) IT IS DANGEROUS TO HAVE THE REAR HATCH RELEASE AND/OR FLY OPEN WHILE DRIVING, AND (II) THE DAYTIME RUNNING LIGHTS ALSO ARE DISABLED BY THIS ELECTRICAL FAILURE. I MADE SUZUKI AWARE OF THIS PROBLEM IN DECEMBER 2018 AND AGAIN TODAY. THE PROBLEM LIKELY ENTAILS A REPAIR COST GREATER THAN $1,000, BUT SUZUKI IS UNWILLING TO TAKE ANY ACTION.

Power Train
Filed Sep 24, 2018148,280 milesDC

TL* THE CONTACT OWNS A 2011 SUZUKI SX4. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE OVER 20 MPH AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED EVERY DAY FOR THE PAST THREE WEEKS. THE VEHICLE WAS TAKEN TO FITZGERALD WHEATON (10915 GEORGIA AVENUE, WHEATON, MD 20902) WHERE IT WAS DIAGNOSED THAT THE PRESSURE CONTROL SHIFT SOLENOID "B" FAILED AND THE ENTIRE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148,280.

Electrical System
Filed Apr 20, 201570,100 milesIL

VEHICLE STALLED WITHOUT WARNING. VEHICLE IS DIFFICULT TO STEER WHEN ALL ELECTRICAL POWER WENT OUT. THE ONLY THING SHOWING ON THE DASHBOARD IS THE ENGINE SYMBOL. VEHICLE STARTS WITHOUT PROBLEM AFTER INCIDENT. *TR

Power Train
Filed Mar 10, 2015FL

TL*THE CONTACT OWNS A 2011 SUZUKI SX4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V811000 (POWER TRAIN) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Feb 5, 2015AL

TL* THE CONTACT OWNS A 2011 SUZUKI SX4. WHILE OPERATING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V405000 (AIR BAGS); HOWEVER, UPON INSPECTION BY THE DEALER, THE VEHICLE WAS DIAGNOSED WITH A FAILURE ON THE DRIVER SIDE AIR BAG THAT CAUSED THE WARNING LIGHT TO ILLUMINATE. THE CONTACT WAS INFORMED THAT THE AIR BAG WAS PREVIOUSLY REPAIRED ON THE PASSENGER SIDE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Air BagsCrash2 injured
Filed Nov 28, 201460,000 milesPR

TL* THE CONTACT OWNS A 2011 SUZUKI SX4. WHILE PROCEEDING THROUGH TRAFFIC AT APPROXIMATELY 15 MPH, THE CONTACT HAD TO MAKE A SUDDEN STOP TO AVOID ENTERING THE INTERSECTION ON THE RED LIGHT. A DRIVER ENTERING THE INTERSECTION FAILED TO STOP AND CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE PASSENGER AND DRIVER SIDE FRONTAL AIR BAGS FAILED TO DEPLOY. THE PASSENGER AND CONTACT SUFFERED BACK INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. IN ADDITION, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V405000 (AIR BAGS) IN MAY OF 2014. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Air Bags
Filed Oct 28, 201416,000 milesOH

TL* THE CONTACT OWNS A 2011 SUZUKI SX4. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING LIGHT REMAINED ILLUMINATED ALTHOUGH THE PASSENGER SEAT WAS OCCUPIED. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V405000 (AIR BAGS); HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. UPDATED 12/2/14*CN THE CONSUMER STATED THE FAILURE WAS PASSED ITS WARRANTY THEREFORE THE COST FOR REPAIR WOULD NOT BE COVERED. UPDATED 05/7/2015 *JS

Electrical System
Filed Aug 11, 201489,000 milesKS

TL* THE CONTACT OWNS A 2011 SUZUKI SX4. WHILE DRIVING AT AN UNKNOWN SPEED, THE ELECTRICAL COMPONENTS FAILED AND THE VEHICLE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 89,000.

Wheels
Filed May 14, 201230,000 milesIL

TL* THE CONTACT OWNS A 2011 SUZUKI SX4. THE CONTACT STATED THERE WAS A CRACK ON THE SIDE OF THE VALVE STEM THAT CAUSED A SLOW LEAK IN THE TIRE. THE VEHICLE WAS REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30000.

Fuel System, Gasoline
Filed Feb 7, 2012NY

2011 SUZUKI SX 4 CROSSOVER. CONSUMER WRITES IN REGARDS TO GAS MILEAGE AND TRANSMISSION ISSUES *TGW THE CONSUMER STATED THE DEALER INFORMED HIM, IT WOULD TAKE UP TO 5,000 MILES IN ORDER FOR HIM TO GET 23 MPG. THE CONSUMER ALSO STATED THERE WAS A HESITATION WITHIN THE TRANSMISSION WHILE DRIVING. *JB

Equipment › Mechanical › Accessory Scissor/Screw/Bottle Jack/Lift
Filed Nov 22, 20112,700 milesPA

TL* THE CONTACT OWNS A 2011 SUZUKI SX4. THE CONTACT STATED WAS USING THE TIRE JACK TO LIFT THE VEHICLE AND CHANGE A TIRE. DURING THE PROCESS, THE BASS OF THE JACK BENT AND THE VEHICLE FELL BACK DOWN TO THE GROUND. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,700. THE VIN WAS UNAVAILABLE.

Exterior Lighting
Filed Mar 31, 20111,600 milesNE

TL* THE CONTACT OWNS A 2011 SUZUKI SX4 AWD (NA). WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT ATTEMPTED TO TURN ON THE HIGH BEAMS AND THE NOTICED THE HEAD LIGHTS HAD NOT BEEN TURNED ON. THE CONTACT STATED THE DAYTIME RUNNING LIGHTS WERE ILLUMINATED AND WERE BRIGHT AND HE THOUGHT THE HEAD LIGHT WERE ON. THE INSTRUMENT PANEL LIGHTS WERE ILLUMINATED WHICH THE CONTACT STATED USUALLY INDICATED THE TAIL LIGHTS ARE ON. THE CONTACT WENT THROUGH THE MANUAL AND STATED IT DID NOT SEE INFORMATION REGARDING THE INSTRUMENT PANEL ILLUMINATING WITHOUT THE HEADLIGHT BEING ILLUMINATED. THE DEALER WAS CONTACTED AND STATED THAT WAS THE DESIGN OF THE VEHICLE. THE MANUFACTURER WAS CONTACTED BUT BECAUSE THE CONTACT WAS RECORDING THE CALL THEY COULD NOT SPEAK WITH HIM. THE APPROXIMATE CURRENT MILEAGE WAS 1,600.

Power Train › Automatic Transmission
Filed Feb 23, 201150,000 milesTX

2008 FORENZA SUZUKI THE TRANSMISSION SLIPS OUT OF GEAR WHEN DRIVING AND THE COMPUTER ON THE DASHBOARD MAY CHANGE FROM DRIVE TO REVERSE, PARK OR NEUTRAL WHILE THE CAR IS IN MOTION. THE DEALER STATES THAT IT MAY NOT BE COVERED UNDER WARRANTY. THE PASSENGER DOOR HANDLE BROKE OFF. *TR

13 of 13 complaints, reproduced as filed.

Across model years

Worst on record: 2008
YearComplaintsRecallsFiresDeathsAssessment
201315510Routine
201240310Routine
2011 — this page13300Routine
201021510Routine
200948320Routine
2008101320Routine
200773210Routine
20001000Routine

Compare every SX4 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Dec 22, 2014. Source: NHTSA Office of Defects Investigation.