Owners filed 48 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 3 times.
When it fails
03920239,202 milesMedian miles at failure
44 complaints record an odometer reading. Failures cluster around 30,000–40,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Air Bags
25
1
0
0
Steering
4
0
0
0
Engine
2
0
0
0
Air Bags › Frontal
2
2
0
2
Vehicle Speed Control
1
0
0
0
Tires › Pressure Monitoring and Regulating Systems
1
0
0
0
Tires
1
0
0
0
Structure › Body
1
0
0
0
Steering › Column
1
1
0
1
Service Brakes, Hydraulic › Foundation Components › Master Cylinder
1
0
0
0
3 safety recalls
Part 573 reports
Air Bags13V405000
Filed Sep 6, 2013189,901 vehiclesSuzuki Motor Of America, Inc.
Defect. Suzuki Motor of America, Inc. (Suzuki) is recalling certain model year 2006-2011 Grand Vitara and 2007-2011 SX4 vehicles. In the affected vehicles, over time, the OCS sensor mat installed in the front passenger seat may fail due to repeated flexing of the mat from use of the seat. As a result, during a crash necessitating deployment, the air bag will deploy regardless of whether the front seat occupant is an adult or a child.
Risk. Air bag deployment with a child in the front passenger side seat increases the risk of injury to that child.
Remedy. Suzuki will notify owners and dealers will replace the front passenger seat cushion assembly (which includes the OCS sensor mat) free of charge. Sufficient quantities of parts are not currently available to fix all of the affected vehicles. Owners will be notified of the recall in October 2013 and will receive a second notification when parts are available to have their vehicle repaired. The recall began on May 23, 2014. Owners may contact Suzuki at 1-800-934-0934. Suzuki's recall campaign number is VD.
Filed Oct 19, 201069,587 vehiclesAmerican Suzuki Motor Corp.
Defect. SUZUKI IS RECALLING CERTAIN MODEL YEAR 2007 SX4 HATCHBACK AND MODEL YEAR 2008-2010 SX4 HATCHBACK AND SEDAN PASSENGER VEHICLES. THE THREE SCREWS THAT SECURE EACH OF THE OUTSIDE REAR VIEW MIRRORS TO THE MIRROR BASE CAN COME LOOSE DUE TO VIBRATION.
Risk. IF A REAR VIEW MIRROR FALLS OFF THE VEHICLE THE DRIVER WILL HAVE REDUCED VISIBILITY INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL REPLACE THE BASE SCREWS ON BOTH OUTER REAR VIEW MIRRORS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 5, 2010. OWNERS MAY CONTACT SUZUKI AT 1-887-697-8985 OR VISIT SUZUKI'S WEBSITE AT HTTP://WWW.SUZUKIAUTO.COM.
Filed Sep 1, 201020,692 vehiclesAmerican Suzuki Motor Corp.
Defect. SUZUKI IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2010 SX4, 2010 GRAND VITARA, AND 2009 THROUGH 2010 EQUATOR VEHICLES THAT WERE EQUIPPED WITH A GARMIN NUVI MODEL 750, 760, AND 765 NAVIGATION SYSTEM. THE BATTERIES CONTAINED IN THE AFFECTED GPS UNITS CAN OVERHEAT.
Risk. OVERHEATED BATTERIES COULD RESULT IN A FIRE.
Remedy. SUZUKI WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY GARMIN TECHNICIANS BY REPLACING THE BATTERY AND INSERTING A SPACER ON TOP OF THE BATTERY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 24, 2010. OWNERS MAY CONTACT GARMIN DIRECTLY AT 1-866-957-1981 OR SUZUKI AT 1-887-697-8985. OWNERS MAY ALSO VISIT GARMIN'S WEBSITE AT WWW.GARMIN.COM/NUVIBATTERYPCBRECALL.
What owners reported
Newest filings
Fuel/Propulsion System
Filed Oct 6, 202086,000 milesIN
FUEL FILLER NECK LEAKS FUEL.
Air Bags
Filed Oct 20, 2019187,000 milesPR
WHILE DRIVING SUCH CAR THE AIRBAG WARNING LIGHTS CAME ON AND STATE SOLID SO I PULL OFF THE STREET TO CHECK WHAT'S GOING AND SHUT OFF THE CAR AFTER THAT THE CAR DO NOT START IMMEDIATELY SO TAKE THREE TIMES TO STARTED IT. SINCE THEN THE AIRBAG WARNING LIGHTS STAY ON.
Air Bags
Filed Aug 18, 2019164,000 milesTX
TAKATA RECALL. AIRBAG LIGHT ON, HAS COME OFF AND ON SEVERAL TIMES. NOW ON, LIGHT WILL NOT RESET. INDICATES PASSENGER SEAT CUSHION IS DEFECTIVE.
Air Bags
Filed Nov 29, 201874,000 milesKS
FIRST ISSUE IS THE AIRBAGS - DRIVER SIDE CENSOR LIGHT HAS BEEN ON EVER SINCE I PURCHASED THE VEHICLE BACK IN 2010. I HAD TO GET THE ENGINE REPLACED DUE TO "ROD KNOCK" ONLY TO FIND THAT THE USED ENGINE OF 52,XXX MILES HAS A LEAK ON THE REAR MAIN SEAL. IT'S LIKELY THAT ISSUE THAT LEAD TO MY ORIGINAL ENGINE FAILING AT AROUND 74,000 MILES. THE DRIVER AIRBAG LIGHT IS STILL ON AFTER SAID ENGINE REPLACING. AFTER READING THE COMPLAINTS ON HERE, IT'S SAFE TO SAY THAT I'LL NEED TO DISH OUT OVER 1.1K TO FIX IT. I HAD THE RECALL FOR THE PASSENGER SIDE AIRBAG, HAD THAT FIXED AROUND THE 74K MILE MARK. GOT THE CAR UNDER 20K MILES.
Structure › Body
Filed Jun 5, 2018OH
PAINT IS BAD CLEAR COAT IS GONE
Engine
Filed Feb 17, 201772,072 milesFL
CAR WAS RUNNING FINE. I WAS DRIVING SOUTHBOUND IN 3 / 6 LANE TRAFFIC 45 MPH IN TOWN WHEN A LOUD KNOCK STARTED KNOCKING UNDER THE HOOD. I IMMEDIATELY PULLED OFF THE ROAD AS SOON AS I FOUND A PLACE TO PULL OFF OTHERWISE COULD HAVE STALLED CAUSING A MAJOR CRASH OF VEHICLES. I CALLED AAA TO HAVE IT TOWED. THE REPAIR SHOP IN MY NEIGHBORHOOD SAID I NEEDED A NEW ENGINE. CAR HAS 72,072 MILES ON IT. THE 7 YEAR WARRANTY RAN OUT JULY 24, 2016. THIS HAPPENED LESS THAN 6 MONTHS AFTER WARRANTY AND 9 MONTHS AFTER LAST CAR PAYMENT. IT HASN'T REACHED 100,000 YET FOR THE DRIVE TRAIN. PRETTY SAD.
Exterior LightingCrash
Filed Sep 21, 2016FL
I WAS DRIVEN N THE LIGHTS FROM THE TOP ALL THE ELECTRICAL GOT ON FIRE , I FOUND OUT SINCE 2005 A BOYFRIEND TOOK MY IDENITY
Service Brakes
Filed Mar 2, 2016IN
MY PARKING BRAKE LIGHT STAYS ON WHILE DRIVING EVEN THOUGH THE BRAKE IS RELEASED. COMES ON GOES OFF. WHAT COULD BE CAUSING THIS? [XXX] I BOUGHT THE CAR IN NOV 2015. IT HAPPENS EVERY TIME THE CAR IS DRIVEN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *BF *TR
Air Bags
Filed Jun 5, 201579,097 milesCA
I HAVE NOT HAD AN INCIDENT. MY AIRBAG LIGHT HAS BEEN ON FOR A LONG TIME. TOOK IT IN FOR RECALL & THAT DID NOT FIX THE PROBLEM. THEY TOLD ME I HAD TO BRING IT BACK IN & PAY $150 DIAGNOSTIC FEE TO HAVE THEM FIGURE OUT PROBLEM WITH AIRBAGS. I HAVEN'T BROUGHT IN. I'M FRUSTRATED THEY DIDN'T FIX IT WITH THE RECALL & FEEL IT COULD BE PART OF THE RECALL ISSUE & WHY SHOULD I HAVE TO PAY FOR DIAGNOSTIC TESTS & SUBSEQUENT REPAIRS.
Steering
Filed Dec 31, 201430,000 milesNY
TL* THE CONTACT OWNS A 2009 SUZUKI SX4. THE CONTACT STATED THAT THE DRIVE BELT SLIPPED CAUSING A SQUEAKING NOISE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V055000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. UPDATED 02/18/15*LJ THE CONSUMER STATED THE VEHICLE'S BLOWER FAN WOULD SLOW DOWN. THE STEERING WOULD BECOME DIFFICULT AND PULL TO THE RIGHT. UPDATED 4/4/16/2016 *JS
Air Bags
Filed Oct 22, 201465,000 milesOH
DIVER AIRBAG LIGHT IS ALWAYS ON. WHEN TAKEN FOR REPAIRS CODE OFTEN DIFFERS. AUTHORIZED SUZUKI DEALERSHIP SAYS THAT ENTIRE WIRING SYSTEM WOULD NEED REPLACED FOR $3000, BUT COULD NOT GUARANTEE THAT WOULD FIX IT.. IT CAN BE CLEARED, BUT THAT IS ONLY EFFECTIVE FOR A FEW DAYS. LIGHT USED TO BE INTERMITTENT, NOW IT IS CONSTANT. AUTHORIZED SUZUKI DEALERSHIP SAYS WHEN LIGHT IS ON, THE AIR BAG WILL NOT DEPLOY. I'VE BEEN FORCED TO DRIVE WITH THIS CONDITION FOR 10K MILES OR MORE. MY PASSENGER SEAT HAD DIFFERENT AIRBAG SENSOR PROBLEMS. IT HAS BEEN REPLACED. REPLACEMENT OF PASSENGER SEAT DID NOT AFFECT DRIVER SIDE PROBLEM FOR BETTER OR WORSE. *TR
Air Bags
Filed Sep 25, 201447,800 milesFL
THE FRONT PASSENGER AIRBAG WARNING LIGHT COMES ON INTERMITTENTLY. THERE IS A KNOWN RECALL OF THE 2009 SUZUKI SX4 FOR A PROBLEM WITH THE SENSOR IN THE RIGHT FRONT PASSENGER SEAT. I BOUGHT THIS CAR AS A USED VEHICLE IN DECEMBER 2013. I HAVE ATTEMPTED TO CONTACT SUZUKI MOTOR OF AMERICA DIRECTLY BY TWO SEPARATE LETTERS TO INQUIRE ABOUT HAVING THE NECESSARY REPAIR MADE; ALSO I HAVE CALLED THREE DESIGNATED DEALERSHIPS THAT HANDLE SUZUKI WARRANTY REPAIRS IN ORLANDO, TAMPA, AND ST. PETERSBURG, FL TO INQUIRE ABOUT THE STATUS OF THE RECALL. I HAVE RECEIVED NO RESPONSE FROM SUZUKI MOTOR OF AMERICA, AND THE DEALERS KNOW NOTHING ABOUT THE STATUS OF THIS RECALL, OTHER THAN VERIFYING THAT MY VEHICLE IS ONE OF THOSE AFFECTED BY THE RECALL. I AM CONCERNED THAT, SHOULD THIS VEHICLE BE INVOLVED IN AN ACCIDENT WITH A PASSENGER IN THE FRONT PASSENGER SEAT, THAT THE AIRBAG WILL NOT DEPLOY AS IT SHOULD, THUS POTENTIALLY LEADING TO A SERIOUS PASSENGER INJURY. I WOULD LIKE ASSISTANCE IN GETTING SUZUKI TO FOLLOW THROUGH WITH THE RECALL REPAIRS FOR THIS DEFECT. *TR
Air Bags
Filed Aug 5, 201497,596 milesNY
TL * THE CONTACT OWNS A 2009 SUZUKI SX4. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE PASSENGER SIDE AIR BAG SERVICED. AFTER THE REPAIR, THE CONTACT NOTICED THAT THE DRIVER SIDE AIR BAG INDICATOR WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AGAIN. THE FAILURE MILEAGE WAS 97,596. UPDATED 9/12/14*CN
Air Bags
Filed May 22, 201450,000 milesPR
TL* THE CONTACT OWNS A 2009 SUZUKI SX4. THE CONTACT STATED THAT NHTSA CAMPAIGN ID NUMBER: 13V405000 (AIR BAGS) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG WARNING LIGHT INTERMITTENTLY FAILED TO ILLUMINATE WHEN ACTIVATED BY AN OCCUPANT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000. DR
Tires › Pressure Monitoring and Regulating Systems
Filed Apr 20, 201431,000 milesMA
TWO TPMS SENSORS FAILED. THE FIRST SENSOR FAILED AT ABOUT 31000 MILES AND WAS REPLACED UNDER WARRANTY. THEN AT AROUND 50,000 MILES THE SECOND TPMS SENSOR FAILED AFTER WARRANTY HAD EXPIRED. THE FAILURE IS MECHANICAL IN NATURE. THE THREADED VALVE STEM OF THE TPMS SENSOR DEVELOPS HAIRLINE CRACKS REFAULTING IN SLOW AIR LEAKS, WHICH DEVELOP INTO LARGER LEAKS WITHIN WEEKS, WHICH LEADS TO THE TPMS WARNING LIGHT GOING OFF IN THE INSTRUMENT PANEL, AND EVENTUALLY, IN THE NEED TO REPLACE TO TPMS SENSOR DUE TO THE AIR LEAK. FAILURE TO CHECK THE TIRE'S AIR PRESSURE WITHIN A DAY OR TWO CAN RESULT IN A FLAT TIRE. THERE IS A GREAT DEAL OF EVIDENCE IN INTERNET FORUMS THAT THIS IS A WIDESPREAD SUZUKI SX4 ISSUE, HINTING AT AN UNDERLYING FAULT WITH THE TPMS SENSORS. *TR
Air Bags
Filed Nov 14, 201375,000 milesTX
I HAVE RECEIVED TWO SAFETY RECALL LETTERS FROM SUZUKI DETAILING A PROBLEM WITH MY AIRBAG SYSTEM THAT MATCHES A PROBLEM THAT I HAVE HAD WITH THE CAR FOR THE LAST TWO YEARS. MY AIRBAG LIGHT IS ALWAYS ILLUMINATED. WHEN I RECEIVED THE FIRST RECALL LETTER, I TOOK MY CAR TO A SUZUKI DEALERSHIP. THEY CONFIRMED THE DEFECT, BUT TOLD ME THAT THE DIAGNOSTIC CODE GENERATED BY THEIR TEST DID NOT MATCH THE ONE THAT SUZUKI HAS SAID THAT THEY ARE COVERING. THE ISSUE IS THE SAME, AND THE FIX IS THE SAME. THE ISSUE CAN BE RESOLVED BY REPLACING A DEFECTIVE COMPONENT IN THE SEAT CUSHION. THIS APPARENTLY REQUIRES THAT THE ENTIRE SEAT BE REPLACED AT A COST OF AROUND $1000. I HAVE CALLED SUZUKI SEVERAL TIMES IN AN ATTEMPT TO GET A RESOLUTION TO THIS PROBLEM, BUT THEY REFUSE TO COVER THE REPAIR. I AM REFUSING TO REPAIR THE ISSUE MYSELF SINCE IT SHOULD BE COVERED, AND I HAVE NO GUARANTEE THAT I CAN BE REIMBURSED FOR THE REPAIR CHARGES. I AM RIGHT NOW RESEARCHING MY LEGAL OPTIONS FOR THIS MATTER SINCE I CANNOT GET SUZUKI TO PAY TO HAVE THE DEFECT REPAIRED. MY ONLINE RESEARCH ON THIS CAR SHOWS THAT THE DEFECT HAS EXISTED IN VARIOUS SUZUKI SX4 MODELS FOR SEVERAL YEARS. ONE ONLINE REVIEW FOR THE 2009 MODEL YEAR NOTED THE DEFECT TO WHICH SUZUKI RESPONDED THAT IT WOULD BE FIXED. APPARENTLY, THEY DID NOT FIX THE PROBLEM. NOW THOUSANDS OF OWNERS ARE DRIVING AROUND WITH DEFECTIVE AIRBAG SYSTEMS. IT SEEMS THAT SUZUKI IS ONLY WILLING TO COVER A FEW OF THEM WHILE LEAVING THE REST OF US TO PAY FOR A VERY COSTLY R
Air Bags
Filed Sep 28, 201364,000 milesNJ
2009 SUZUKI SX4 64,000 AIR BAG LIGHT STAYS ON EVEN THOUGH NEVER IN AN ACCIDENT OR ACTIVATED. CONTACTED DEALERSHIP AND TOLD ME NOT UNDER WARRANTY. COSTS WAY OVER $1,000 TO FIX AND UNFORTUNATELY I DON'T HAVE THAT KIND OF MONEY. I DID SOME RESEARCH AND FOUND AN EXTREMELY HIGH VOLUME OF COMPLAINTS FOR THIS IDENTICAL DILEMMA. I BELIEVE THERE SHOULD BE A RECALL AND SUZUKI SHOULD RECTIFY THIS PROBLEM AT NO COST TO THE CONSUMER. WHAT IS IT GOING TO TAKE? SOMEBODY DYING IN AN ACCIDENT TO GET THEIR ATTENTION? PLEASE LET'S TAKE CARE OF THIS AND SAVE HUMAN LIVES! PLEASE LET'S NOT PUT MONEY OVER SAFETY. *TR
Air Bags
Filed Sep 15, 201311,200 milesFL
WHILE MY CAR WAS UNDER WARRANTY, ON TWO DIFFERENT OCCASIONS I GOT THE AIRBAG SYMBOL. NOW THAT MY WARRANTY HAS EXPIRED NOW THE AIRBAG SYMBOL CAME BACK PLUS THE FRONT PASSENGER SEATBELT UNLOCK LIGHT SYMBOL, EVEN WITH THE SEATBELT SECURED. I WENT TO SUZUKI THEY TOLD ME THAT I HAD TO PAY TO GET MY CAR INSPECTED , I TOLD THEM THAT THIS IS NOT AN ISSUE OF WEAR AND TEAR THIS IS A SAFETY ISSUE. *TR
Air Bags
Filed Aug 26, 201330,000 milesNH
THIS VEHICLE AIR BAG SENSOR HAD A PROBLEM EARLY ON.. BROUGHT TO DEALERSHIP THEY RESET... *TR AIR BAG LIGT CAME BACK ON, WANTED ME TO PAY TO RESET IT... SO I NEVER DID... BUT AS I READ OTHER PEOPLE HAVING THE SAME ISSUE WITH A SENSOR THAT SHUTS OFF THE AIRBAG... AND LEAVES IT OFF WITH NO WAY TO TURN IT BACK ON... AND A DEFECTIVE SENSOR IN THE SEAT AND THEY NOW WANT 1,400 TO REPLACE IT... WHEN IT HAS NEVER FUNCTIONED...
Air Bags
Filed Aug 2, 201352,500 milesIN
I WOULD LIKE TO SUBMIT A CLAIM ON MY 2009 SUZUKI SX4 DUE TO THE AIRBAG WARNING LIGHT ILLUMINATION WITH DTC CODE B1318 FAULT. THIS HAS CAUSED BOTH AIRBAG WARNING LIGHTS, AIRBAG OFF LIGHTS AND SEATBELT LIGHTS, TO COME ON AND NOT GO OFF AT VARIOUS TIMES. WE WERE SENT A LETTER FROM SUZUKI ACKNOWLEDGED AN AIRBAG-RELATED ISSUES WITH FRONT PASSENGER SEATS ON THE VEHICLES FOR AN OPEN-CIRCUIT PROBLEM FOR THE SENSOR MAT THAT DETERMINES IF AN ADULT OR CHILD IS SITTING IN THE FRONT SEAT. I CALLED SUZUKI CUSTOMER SERVICE ON 7/29/13 AND SPOKE TO [XXX]. I INFORMED [XXX] THAT WE PURCHASED THIS VEHICLE DUE TO MY DAUGHTER'S SMALL STATURE IN WHICH SHE IS UNDER 5 FEET TALL AND ONLY WEIGHS 90 POUNDS WHILE HAVING A VALID INDIANA DRIVER?S LICENSE. HER SMALL STATURE HAS CAUSED SEVERAL ERRORS WITH THE PASSENGER SIDE AIRBAG WARNING LIGHT TO ILLUMINATE. THE SEAT IS NOT SENSING HER PRESENCE AND SETS OFF THE WARNING LIGHT. [XXX] ACKNOWLEDGED THAT THERE WAS A PROBLEM BUT WOULD NOT REPAIR THE VEHICLE. HE STATED THAT AIRBAG ISSUES ARE ONLY COVERED UNDER THE 3 YEAR 36,000 MILE WARRANTY. I DID NOT AGREE THAT AN ACKNOWLEDGED ISSUE WITH A SAFETY RELATED COMPONENT FAILURE DUE TO A PERSONS SMALL STATURE IS THE CONSUMERS RESPONSIBILITY. [XXX] ALSO STATED THAT OUR SMALL STATURE DAUGHTER SHOULD NOT SIT IN THE FRONT PASSENGER SEAT DUE TO THIS VEHICLES ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Sep 6, 2013. Source: NHTSA Office of Defects Investigation.