Owners filed 36 complaints about this vehicle with federal regulators, most often about the suspension. It has been recalled 1 time.
What fails
Component
Reports
Crashes
Fires
Injuries
Suspension
4
0
0
0
Power Train › Automatic Transmission
3
1
0
1
Equipment › Appliance › Air Conditioner
3
0
0
0
Engine and Engine Cooling › Engine › Gasoline
3
0
0
0
Air Bags › Frontal
3
2
0
1
Suspension › Front › Macpherson Strut
2
0
0
0
Visibility › Windshield
1
0
0
0
Vehicle Speed Control › Cables
1
0
0
0
Unknown or Other
1
0
0
0
Tires › Tread/Belt
1
0
0
0
1 safety recall
Part 573 reports
Suspension00V008000
Filed Jan 20, 200013,461 vehiclesAmerican Suzuki Motor Corp.
Defect. VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. INSUFFICIENT STRENGTH OF THE MOUNTING BASE ON THE UPPER END OF THE FRONT STRUTS CAN LEAD TO BREAKAGE OF THE MOUNTING BOLTS THAT ATTACH THE UPPER END OF THE FRONT STRUTS TO THE VEHICLE BODY.
Risk. IF THE STRUT BROKE LOOSE, A DRIVER COULD LOSE CONTROL OF THE VEHICLE, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL ADD A REINFORCEMENT, FOR BOTH FRONT STRUTS, BETWEEN THE FRONT STRUT MOUNTING BASE AND THE VEHICLE BODY. IN ADDITION, THE FRONT STRUT MOUNTING BASES, MOUNTING BOLTS AND NUTS, AND STRUT BAR STAYS WILL BE REPLACED.
What owners reported
Newest filings
Tires › Tread/Belt
Filed Jul 10, 2003TX
WHILE DRIVING AND WITHOUT WARNING FRONT AND REAR PASSENGER SIDE TIRES SEPARATED. *CB *NLM
Power Train › Clutch Assembly › Pedal/Hand Lever(motorcycle)
Filed Nov 8, 2002OH
THE CLUTCH PEDAL ATTACHMENT CLIP IN THE PASSENGER COMPARTMENT SPOT WELD BROKE ALLOWING THE PEDAL TO DETACH FROM THE LINKAGE. WHEN THE OWNER ENTERED THE TRUCK THE PEDAL WAS ALREADY DETACHED. PLEASE DESCRIBE DETAILS TS
Suspension
Filed Jul 10, 2002UT
THE VEHICLE STRUTS BROKE WHILE DRIVING, THE CONSUMER NEVER RECEIVED RECALL NOTICE 00V-008 RELATING TO THE STRUT ROD. NLM
Structure › Body2 injured
Filed Apr 29, 2002SC
WHILE TRAVELING ON HIGHWAY, THERE IS A KNOCKING NOISE UNDERNEATH VEHICLE. DEALERSHIP IS AWARE OF PROBLEM.*AK CONSUMER STATES FRONT OF CAR STARTED TO SHAKE CAUSING LOOSE STEERING, CAUSING AN ACCIDENT WHERE TWO PEOPLE WERE INJURED. *YD
Suspension › Front › Macpherson Strut
Filed Apr 17, 2002FL
NHTSA ID# 00V-008-000 MANUFACTURE ID #W2 THE DEALERSHIP IS REFUSING TO SERVICE THE RECALL BECAUSE THE COMPUTER READING SHOWS THAT THE FRONT STRUTS WHERE ALREADY SERVICED ON APRIL 13, 2000. THE CONSUMER DEBATES THE PRINT FROM THE MANUFACTURER. NLM
Steering › Hydraulic Power Assist SystemCrash1 injured
Filed Feb 26, 2002AZ
WHILE DRIVING ABOUT 60 MPH ON ROAD AT NIGHT, THEN WOKE UP IN HOSPITAL. WITNESS SAID THAT DRIVER LOST CONTROL OF VEHICLE, AND HIT MIDDLE OF THE ROAD, THEN ROLLED OVER. DEALER WAS CONTACTED. PLEASE PROVIDE MORE INFORMATION.*AK
Power Train › Automatic Transmission
Filed Aug 25, 2001TN
PURCHASED THIS SIDEKICK JULY 24, 2001. WITHIN DAYS THE " ENGINE SOON" LIGHT CAME ON AND STAYED ON. DUE TO A 30 DAY 1000 MILE EXTENDED WARRANTY I TOOK THE SIDEKICK TO THE FORD DEALERSHIP PURCHASED AT. THE SIDEKICK WAS TAKEN TO THE SUZUKI DEALERSHIP FOR EVALUATION. IT WAS DETERMINED THAT THE SOLENOID AND VALVE BODY WERE DEFECTED. A REMANUFACTURED TRANSMISSION WAS PLACED IN THE VEHICLE DUE TO COST ANALYSIS. AFTER 1.5 WEEKS IN THE SHOP I PICKED UP "MY" SIDEKICK. WITHIN 3 DAYS THE "CHECK ENGINE SOON" LIGHT CAME ON AND STAYED ON. RETURNED THE SIDEKICK TO THE FORD DEALERSHIP WHERE PURCHASED. THE SUZUKI DEALERSHIP DETERMINED THAT THE REMANUFACTURED TRANSMISSION NEEDED REPLACED. IT WAS RELAYED TO ME THAT THE SUZUKI REMANUFACTURED TRANSMISSIONS HAD A VALVE BODY DEFECT. TRANSMISSION NUMBER 2 WAS PULLED AND IN WENT REMANUFACTURED TRANSMISSION NUMBER 3. I PICKED UP THE SIDEKICK THIS MORNING. WITHIN 2 HOURS AND LESS THAN 30 MILES THE "SERVICE ENGINE SOON" LIGHT CAME ON AND STAYED ON. CONTACTED THE FORD DEALERSHIP WHERE PURCHASED. THE SIDEKICK WILL BE PICKED UP MONDAY MORNING AND I'LL BE DRIVING ANOTHER LOANER VEHICLE (FOR WHICH I'M VERY GRATEFUL). I'LL FIND OUT IN 2-3 DAYS WHETHER MY NEW TO ME USED TO YOU GETS TRANSMISSION NUMBER 4. I'VE HAD THIS VEHICLE FOR 31 DAYS, HAD THE PRIVILEDGE OF DRIVING IT FOR 7 DAYS TOPS. THE 30 DAY 1000 MILE EXTENDED WARRANTY HAS NOW EXPIRED. I'VE REQUESTED A COLLATERAL TRADE. I WON'T FIND OUT ABOUT THAT UNTIL THE OWNER OF THE DEALERSHIP RETURNS MONDAY. I'VE HA
Steering › Linkages › Tie Rod AssemblyCrash
Filed Aug 15, 2001NY
WHILE DRIVING AT 55 MPH CONSUMER SUDDENLY LOST CONTROL OF THE VEHICLE AND IT CRASHED INTO A CONCRETE WALL. DEALERSHIP EXAMINED VEHICLE, AND FOUND THAT STRUT ROD HAD BROKEN, CAUSING THE CRASH. *AK THE LEFT TIE ROD ASSEMBLY HAS SEPARATED BETWEEN THE INNER LINK AND THE ADJUSTING SLEEVE. *SLC
Power Train › Clutch Assembly
Filed Jul 13, 2001OH
CLUTCH KEEP PREMATURELY FAILING ABOUT 6-10 MONTHS DUE TO A WHITE PIECE THAT GOES AROUND CLUTCH THAT KEEPS BREAKING. CONSUMER HAS ALREADY REPLACED CLUTCH 6 TIMES.*AK
Power Train › Automatic Transmission
Filed Jul 10, 2001CA
THESE PARTS WERE REPLACED WHEN I HAD TRANSMISSION FAILURE. *AK
Air Bags › FrontalCrash1 injured
Filed Apr 18, 2001AK
CONSUMER WAS TRAVELING AT APPROXIMATELY 35 TO 40 MPH UNDER COLD/ DRY CONDITIONS WHEN VEHICLE HIT A DIP IN ROAD, CAUSING LOSS OF CONTROL, AND VEHICLE WENT OVER A SNOW BANK, AND IMPACTED A TREE ON FRONT CENTER AREA OF VEHICLE. DRIVERS AND PASSENGERS AIR BAGS FAILED TO DEPLOY. DEALERSHIP HAS NOT GIVEN CONSUMER ANY REASON FOR CAUSE OF DEFECT. *SUZUKI WAS IN POSSESSION OF AIR BAGS, AND VEHICLE WAS CONSIDERED TO BE A TOTAL LOSS.*AK *SLC
Power Train › Automatic TransmissionCrash1 injured
Filed Sep 29, 2000MO
CONSUMER WAS DRIVING AT APPROXIMATELY 65 MPH WHEN DRIVER NOTICED THAT GEAR WAS IN THE 2ND GEAR ,CONSUMER WENT TO SHIFT GEAR WHEN IT SHIFTED INTO REVERSE, CAUSING THE VEHICLE TO SPIN AND ROLL OVER. VEHICLE WAS TOTALED, RESULTING IN INJUIRES TO DRIVER. *AK
Engine and Engine Cooling › Engine › Gasoline
Filed Sep 19, 2000OH
ENGINE STALLED WHEN LET OFF GAS DURING TURN IN INTERSECTION ALMOST LOST CONTROL. THIS VEHICLE IS STANDARD SHIFT, NEED 3 FEET TO DRIVE. THIS APPEARS TO POSSABLY BE THE SAME ISSUE AS ODI ID 781364, 824717, 713749, 805550. DEALER SAYS ENGINE DEFECTIVE.
Equipment › Appliance › Air Conditioner
Filed Jun 11, 2000TN
WHILE DRIVING THE BRACKET THAT THE COOLING FAN AND AIR CONDITIONING COMPRESSOR MOUNT TO CRACKED AND SEPARATED. THE COOLING FAN WAS THROWN INTO THE RADIATOR AND CAUSED THE RADIATOR TO FAIL SUDDENLY. THE COOLING FAN AND BRACKET PIECE ALSO DAMAGED THE FRONT OF THE AIR CONDITIONING COMPRESSOR CAUSING FAILURE.
Suspension
Filed May 31, 2000VA
CONSUMER TRIED SEVERAL TIMES TO GET DEALER TO REPAIR VEHICLE UNDER RECALL. BUT NO PARTS WERE AVAILABLE. PLEASE PROVIDE FURTHER INFORMATION.*AK
Power Train › Driveline › Driveshaft
Filed May 20, 2000TX
I HAD JUST PULLED ONTO A MAJOR HIGHWAY, LUCKILY WAS ONLY GOING 40 MPH IN 4TH GEAR WHEN THE DRIVESHAFT CAME OFF THE MOTOR MOUNT, BUT STAYED ATTACHED TO THE REAR. MY TRUCK CAME UP OFF THE GROUND 3 FT. ACCORDING TO A WITNESS WHO WAS BEHIND ME AT THE TIME. I WAS ABLE TO PULL OFF THE HIGHWAY. PER THE SER VICE MANANGER AT DAVID MCDAVID, THE BOLTS WERE MISSING FROM THE MOTOR MOUNT. I AM NOT HARD ON THIS VEHICLE, AND IN MY OPINION, AND THAT OF THE SERVICE MGR. THIS IS A QUALITY ISSUE WITH SUZUKI. I DID CONTACT THE TX. REP. FOR SUZUKI, SHE WAS VERY RUDE! IT TOOK 17 DAYS FOR THE SERVICE DEPT. AT THE DEALERSHIP TO GET A NEW DRIVE SHAFT. THEY STATED THERE WAS NOT "ONE" IN ALL OF NORTH AMERICA OR CANADA." THEY HAD TO HAVE ONE BROUGHT IN BY BOAT. I DO NOT FEEL SAFE IN THIS VEHICLE ANY LONGER, AND WOULD NEVER BUY ANOTHER SUZUKI. ALSO, THE DEALERSHIP'S GENERAL MANAGER STATED THAT THEY WOULD MAKE ME A GOOD DEAL ON A GMC FULL SIZE TRUCK. I NEVER WANTED BACK IN THE SUZUKI AGAIN, THIS WAS A VERY TRAUMATIC EXPERIENCE FOR ME. I PICKED OUT A GMC TRUCK, MADE A DEAL WITH DAVID MCDAVID, DROVE IT HOME AND THEN THEY WELCHED ON THE DEAL AND ALL OF A SUDDEN WANTED A $3,000.00 DOWNPAYMENT! I AM TURNING THIS INTO THE BBB. MY WHOLE FAMILY HAS BEEN REPEAT CUSTOMERS OF THAT DEALERSHIP, AND NOW I AM BEING TREATED VERY POORILY. THEY JUST LOST ALOT OF BUSINESS. ANYTHING YOU CAN DO TO HELP ME WILL BE GREATLY APPRECIATED. THANK YOU.*AK
Suspension
Filed Apr 26, 2000PA
RECALL REPAIR COMPLETED (00V-008), HOWEVER THE MECHANIC FAILED TO REPAIR CORRECTLY, CONSUMER HAD TO RETURN FOR ADDITIONAL REPAIR. *MJS
Engine and Engine Cooling › Cooling System › Fan
Filed Apr 19, 2000VA
BRACKET WHICH HOLDS THE FAN BROKE OFF AND CAUSED THE FAN TO CUT INTO THE RADIATOR. DEALER NOTIFIED, AND PART WAS NOT COVERED UNDER WARRANTY. *AK
Engine and Engine Cooling › Cooling System
Filed Apr 18, 2000VA
FAN BRACKET BROKE AND SENT FAN INTO RADIATOR CAUSING MAJOR GASHES AND CAR TO OVERHEAT. VEHICLE TEMPERATURE GAUGE NEVER WENT TO HOT AND ENGINE LIGHTS DID NOT GIVE ANY SIGNS OF PROBLEMS. MOTOR COMPLETELY BURNT UP.
Electrical System › Alternator/Generator/Regulator
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jan 20, 2000. Source: NHTSA Office of Defects Investigation.