2011 Suzuki Kizashi

Routine

Owners filed 22 complaints about this vehicle with federal regulators, most often about the exterior lighting. It has been recalled 5 times.

What fails
ComponentReportsCrashesFiresInjuries
Exterior Lighting5
000
Electrical System5
000
Power Train3
000
Air Bags3
101
Fuel/Propulsion System2
000
Suspension1
000
Fuel System, Gasoline1
000
Engine and Engine Cooling › Exhaust System › Emission Control1
000
Engine1
000

5 safety recalls

Part 573 reports
Air Bags › Sensor › Occupant Classification19V343000
Filed May 2, 201921,052 vehiclesSuzuki Motor Of America, Inc.

Defect. Suzuki Motor of America, Inc. (Suzuki) is recalling 2010-2013 Kizashi vehicles. The front passenger seat Occupant Classification System (OCS) may misclassify an adult occupant as child and deactivate the front air bag.

Risk. The deactivated front air bag will not deploy in the event of a crash, increasing the risk of injury.

Remedy. Suzuki will notify owners, and service providers will replace the front passenger seat cushion, which includes a new OCS mat assembly, free of charge. Owner letters were mailed on October 29, 2021. Owners may contact Suzuki customer service at 1-800-934-0934. Suzuki's number for this recall is C5.

Air Bags › Sensor › Occupant Classification19V187000
Filed Mar 7, 201931,302 vehiclesSuzuki Motor Of America, Inc.

Defect. Suzuki Motor of America, Inc. (Suzuki) is recalling certain 2010-2013 Kizashi and 2006-2013 Grand Vitara vehicles. The front passenger leather seat may shrink due to high humidity and high temperature. As a result, the occupant classification system (OCS) sensor mat may not accurately detect if an adult or child is occupying the seat.

Risk. In the event of a crash necessitating airbag deployment, an incorrect classification may result in the passenger frontal air bag deploying even if there is a child in the front passenger seat, increasing their risk of injury.

Remedy. Suzuki will notify owners, and dealers will replace the seat bottom cushion, free of charge. Interim owner notification letters were mailed on May 3, 2019. All second letters notifying owners of the remedy were mailed by April 10, 2020. Owners may contact Suzuki customer service at 1-800-934-0934. Suzuki's numbers for this recall are 4011 and 4012.

Fuel System, Gasoline18V769000
Filed Oct 31, 201821,063 vehiclesSuzuki Motor Of America, Inc.

Defect. Suzuki Motor of America, Inc. (Suzuki) is recalling certain 2010-2013 Suzuki Kizashi vehicles. Dust can enter the vent line that provides fresh air to the carbon canister, restricting its air flow and possibly creating excessive negative pressure in the fuel tank which may result in the fuel tank cracking.

Risk. A cracked tank may leak fuel, increasing the risk of a fire.

Remedy. Suzuki has sent owners an initial notification to inform them of the recall. When parts are available, a second notice will be mailed and dealers will install a cover over the opening near the suction pipe inlet, and relocate the suction filter. The fuel cap and fuel tank will also be replaced with improved parts. The recall began August 12, 2019. Owners may contact Suzuki customer service at 1-800-934-0934.

Power Train › Automatic Transmission › Gear Position Indication (prndl)14V811000
Filed Dec 22, 201460,823 vehiclesSuzuki Motor Of America, Inc.

Defect. Suzuki Motor of America, Inc. (Suzuki) is recalling certain model year 2010-2013 SX4 vehicles manufactured July 16, 2009, to November 1, 2012, and 2010-2013 Kizashi vehicles manufactured October 13, 2009, to October 31, 2012. The shift selector can be moved out of the "Park" position without depressing the brake pedal.

Risk. If the shift selector is moved out of the "Park" position while the brake pedal is not depressed, the vehicle may unexpectedly roll, increasing the risk of a vehicle crash.

Remedy. Suzuki will notify owners, and dealers will replace the shift selector assembly and inspect, and if necessary, replace the shift knob, free of charge. The recall began January 16, 2015. Owners may contact Suzuki customer service at 1-714-996-7040. Suzuki's number for this recall is VL.

Fuel System, Gasoline14V464000
Filed Jul 30, 201419,249 vehiclesSuzuki Motor Of America, Inc.

Defect. Suzuki Motor Of America, Inc. (Suzuki) is recalling certain model year 2010-2013 Kizashi vehicles manufactured October 2009 through July 2012. In the affected vehicles, spiders may weave a web in the evaporative canister vent hose, blocking it and causing the fuel tank to have an excessive amount of negative pressure.

Risk. Negative pressure could cause the fuel tank to crack resulting in a fuel leak, increasing the risk of a fire.

Remedy. Suzuki is in the process of notifying owners, and dealers will replace the evaporative canister vent line on the affected vehicles with a vent line that has a filter on the end. If the canister vent line is found to be obstructed by a spider web, the fuel tank will also be replaced. These repairs will be performed free of charge. The recall began on August 12, 2014. Owners may contact Suzuki customer service at 1-800-934-0934. Suzuki's number for this recall is VG.

What owners reported

Newest filings
Fuel/Propulsion System
Filed Jan 28, 2021CA

BEEN TRYING TO GET MY REPAIRS ON MY CAR SINCE JUNE OF 2020 AND WAS JUST RECENTLY TOLD THAT I COULD NOT GET MY CAR REPAIRED DUE TO SUZUKI CLOSING DOWN I CAN NOT GET MY TAGS BECAUSE OF THIS ISSUE THE RECALLS HAS TO BE FIXED

Air Bags
Filed Sep 29, 202070,000 milesCA

THE AIRBAG DEFECT WARNING LIGHT STAYS ON WHILE DRIVING OR THE CAR BEING ON. SUZUKI DEPOT IN SANT ANA CA REPLACED THE RIGHT FRONT PASSENGER SEAT CUSHION DUE TO A MANUFACTURER RECALL. THE AIRBAG LIGHT FOR THE RIGHT FRONT SEAT SOON ACTIVATED. I TOOK THE CAR TO A LOCAL SHOP. I WAS ADVISED THAT THE CODE C1312 WAS A MANUFACTURER DEFECT RECALL CODE BY SUZUKI CORP. THEY DIDN'T TOUGH THE SEAT. I CALLED SUZUKI DEPOT WHO CALLED SUZUKI TO DETERMINE THE NEXT STEP. SUZUKI HAS NOT FIXED THE AIRBAG LIGHT OR WHAT'S CAUSING IT TO REMAIN LIT. THIS IS AN IMMEDIATE PASSENGER SAFETY ISSUE AND IN MY OPINION SHOULD BE RESOLVED AND FIXED RIGHT AWAY.

Power Train
Filed Sep 21, 2020FL

I WAS DRIVING AND STOP ON A RED LIGHT I HEARD A LOUD NOISE FROM UNDER THE VEHICLE SO PUT MY CAR ON PARKING THE LIGHT CHANGE SO I SHIFT TO DRIVE AND THE VEHICLE STAY (NEUTRAL) NO MATTER WHAT GEAR IT IS THE CAR STAY NEUTRAL . SO I STAY ON THE CAR BECAUSE THE WAS LOT OF TRAFFIC THANKS GOD A COP STOP TO HELP ME TO PUSH THE VEHICLE . I TOOK THE VEHICLE TO A SHOP NO ONE KNOW WHAT IS WRONG WITH THE VEHICLE.

Engine and Engine Cooling › Exhaust System › Emission Control
Filed Sep 9, 2019FL

2011 SUZUKI KIZASHI SPORT SLS. CONSUMER WRITES IN REGARDS TO SAFETY AND EMISSIONS RECALL. *LD THE CONSUMER STATED THE MANUFACTURER WAS UNABLE TO HELP LOCATE A LOCAL DEALER TO COMPLETE THE RECALL. *JS

Engine
Filed Apr 1, 201976,000 milesCO

UNDIAGNOSEABLE OVERHEATING. WHEN RUNNING THE AIR CONDITIONER FOR LONG PERIODS OF TIME (I.E. ROAD TRIP, LESS THAN 90 MINUTES) THE AIR CONDITIONING STOPS WORKING AND THE COOLANT BLOWS OUT OF THE OVERFLOW TANK. THIS HAS HAPPENED MULTIPLE TIMES. WE'VE REPLACED THE RADIATOR TWICE, 3 DIFFERENT THERMOSTATS AND I'VE HAD THE HEAD MACHINED AND CHECKED FOR LEAKS, THE HEAD GASKET AND ALL ASSOCIATED GASKETS WITH THAT JOB REPLACED AND STILL CANNOT DRIVE WITHOUT COOLANT SPEWING FROM THE OVERFLOW AND EVENTUALLY CAUSING A RISE IN TEMP ON THE DASH GAUGE. DATE OF OCCURANCE BELOW IS AN ESTIMATE, I'VE BEEN FIGHTING THIS CAR FOR SO LONG I HAVE NO IDEA THE FIRST TIME THE ISSUE AROSE.

Electrical System
Filed Jan 24, 201974,500 milesIL

SIX MONTHS AGO, I HAD TO REPLACE MY DRIVERS SIDE LOWBEAM HEADLIGHT BULB. IT APPEARS TO BE OUT AGAIN. THIS SEEMS TO BE AN UNUSUALLY SHORT AMOUNT OF TIME TO HAVE A HEADLIGHT GO OUT.

Electrical System
Filed Oct 10, 2016145,000 milesTX

I GOT MY KIZASHI IN 2012 AND HAVE ALREADY HAD TO REPLACE THE BATTERY TWICE. I TOOK IT TO A SHOP TO HAVE LOOKED AT AND THEY CAN'T FIND ANY REASON IT KEEPS BEING DRAINED THE WAY IT HAS BEEN. I DON'T KNOW HOW TO FIX THIS.

Air BagsCrash1 injured
Filed Aug 24, 201676,000 milesMO

MY HUSBAND WAS DRIVING ON A CITY STREET IN MY CAR AND WAS IN AN ACCIDENT. HE WAS T-BONED ON THE DRIVER SIDE AND THE AIR BAGS DID NOT DEPLOY. HE WAS IN THE INTERSECTION GOING AROUND 30 MPH, I AM NOT SURE HOW FAST THE OTHER VEHICLE WAS GOING. THIS ACCIDENT HAPPENED AUGUST 12, 2016 AT 9:30 PM.

Electrical System
Filed Aug 16, 201672,000 milesTN

I BOUGHT MY SUZUKI DURING SEPTEMBER 2015. FOUR MONTHS AFTER MY PURCHASE THE HEADLIGHTS SUDDENLY TURNED OFF. THE DAYTIME RUNNING LIGHTS WORK AS WELL AS MY HIGH BEAMS. IN ORDER FOR ME TO DRIVE AT NIGHT, THE HIGH BEAMS ARE ON. MY HIGH BEAMS ARE ALSO NOT BRIGHT ENOUGH TO BE CONSIDERED HIGH BEAMS. THE LICENSE PLATE LIGHTS ALSO TURNED OFF (THE SAME TIME). I AND A COUPLE OTHERS HAVE READ THE MANUAL AND HAVE CHECKED AND RECHECKED FUSES. I EVEN REPLACED THE FUSES JUST IN CASE. O'REILLY, ADVANCE AUTO, AND AUTO ZONE HAVE ALL STATED THAT THEY WOULD BE HAPPY TO SELL ME MORE HEADLIGHTS, BUT IT WOULD NOT RESOLVE THE PROBLEM BECAUSE IT SOUNDED MORE LIKE AND ELECTRICAL ISSUE AND UNTIL THAT IS ADDRESSED I WOULD MORE THAN LIKELY HAVE TO REPLACE THE HEADLIGHTS MORE THAN ONCE WITHIN 6 MONTHS. I HAVE CHECKED FORUMS AND HAVE READ THAT THIS HAS HAPPENED TO SEVERAL SUZUKI KIZASHI OWNERS AND WITHOUT RESOLUTIONS THAT PERMANENTLY FIX THIS COMMON PROBLEM.

Power Train
Filed Jun 1, 201679,468 milesNC

TL* THE CONTACT OWNS A 2011 SUZUKI KIZASHI. THE CONTACT STATED THAT WHEN ATTEMPTED TO START, THE VEHICLE WOULD FAIL TO START. IN ADDITION, THE CONTACT STATED THAT WHILE THE GEAR SHIFTER IN PARK, THE VEHICLE WOULD ROLL BACKWARDS. THE FAILURE RECURRED NUMEROUS TIME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,468.

Exterior Lighting
Filed Mar 4, 2016ME

THE CHIEF COMPLAINT IS THIS CAR IS GOING THRU HIGH AND LOW BEAM BULBS LIKE NO TOMORROW, WE BOUGHT THIS CAR BRAND NEW FROM A AUTHORIZED DEALER AND THEY ARE THE ONES INSTALLING THE BULBS NOT ME, WE DID NOT HAVE ANY ISSUES WITH THE BULBS UP UNTIL 2 YEARS AGO PLUS AND IT'S LIKE THE FLOODGATES HAVE LET LOOSE, RIGHT AT THIS MOMENT THE CAR HAS BLOWN 2 LOW BEAMS IN THE LAST WEEK AND WE'RE SICK OF IT. IT WOULDN'T BE SO BAD IF I COULD CHANGE THEM MYSELF BUT YOU HAVE TO LOOSEN THE BUMPERS ON A LIFT TO CHANGE THE [XXX] BULBS, HOW CRAZY IS THAT!!!!!! I JUST WISH THE DEALERS WOULD GROW A PAIR AND GO AFTER SUZUKI TO MAKE THEM SOLVE THE PROBLEM OR PAY FOR THE CHANGES EACH TIME (WE) THE CAR OWNERS HAD TO GO IN THE GARAGE. THE AIR BAG ISSUES ARE BAD BUT WHAT ABOUT THE SAFETY ON VISIBILITY ON NIGHTTIME DRIVING WHEN BULBS BLOW OUT . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Power Train
Filed Jul 27, 201527,000 milesCA

TL* THE CONTACT OWNS A 2011 SUZUKI KIZASHI. WHILE DRIVING 5 MPH, THE VEHICLE MADE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000. UPDATED 09/18/15*LJ

Exterior Lighting
Filed Jul 1, 2015IL

REPLACED DRIVER SIDE HEADLIGHT JAN OF 2014, AUG OF 2014, DEC OF 2014 AND JULY OF 2015. IT IS ALWAYS THE DRIVER SIDE THAT GOES OUT EVERY 6 OR 7 MONTHS. BECAUSE THE BULB BURNS OUT SO OFTEN, ITS BECOMING A HAZARD TO DRIVING AT NIGHT TIME. I HAVE MADE SURE TO ALWAYS HAVE AN EXTRA BULB WHEN 6 MONTHS IS APPROACHING JUST IN CASE. THIS IS NOT SOMETHING WE SHOULD HAVE TO REPLACE EVERY 6 MONTHS ON A NEWER CAR

Electrical System
Filed Mar 15, 201567,000 milesMA

I PURCHASED THIS VEHICLE ABOUT A YEAR AGO. DECEMBER OF 2014 ONE OF MY LOW BEAM HEADLIGHTS BURNT OUT. FOLLOWED BY THE SECOND BURNING OUT A COUPLE OF DAYS LATER. NOW I WENT TO A TRADE SCHOOL FOR AUTO MECHANICS AND KNOW HOW TO REPLACE HEADLIGHT BULBS AS I HAVE DONE IT PLENTY OF TIMES ON OTHER VEHICLES. AFTER REPLACING BOTH BULBS WITH OEM REPLACEMENTS THEY WORKED FINE, NO ISSUES, JUST IT WAS A PAIN IN THIS VEHICLE TO CHANGE. AFTER ABOUT 2 MONTHS ONE WENT OUT AGAIN. THEY WERE REPLACED AGAIN WITH HIGHER QUALITY/RATED BULBS. AGAIN AFTER ABOUT 2 MONTHS SAME ISSUE. I HAVE GONE ON SUZUKI FORUMS AND DONE MY RESEARCH ON THIS ISSUE AND HAVE SEEN MANY CONSUMERS WITH THE SAME PROBLEM. WONDERING WHY THIS IS NOT A RECALL SINCE ITS A SEVER SAFETY ISSUE WHILE DRIVING AT NIGHT TIME. MAKING IT EXTREMELY DIFFICULT TO SEE PEDESTRIANS, ANIMALS ECT. PLEASE HELP RESOLVE THIS ISSUE. *TR

Fuel/Propulsion System
Filed Feb 16, 20156,300 milesNJ

WHILE AT IDLE THE SERVICE ENGINE LITE CAME ON. THE FOLLOWING CODE WAS PULLED VIA DIAGNOSTIC TOOL.CODE #456. GAS EVAPORATOR LEAK. THIS VEHICLE HAS HAD THE REQUIRED RECALL PERFORMED. OBVIOUSLY NOT THE FIX FOR THE RECALL PROBLEM. *TR

Fuel System, Gasoline
Filed Sep 22, 201493,557 milesNY

MY KIZASHI WENT INTO DEALERSHIP FOR RECALL NOTICE NHTSA CAMPAIGN NUMBER: 14V464000 , THE EVAP CANISTER AIR VENT LINE WAS CLOGGED, SO THEY REPLACED. AS PER RECALL NOTICE THE GAS TANK WAS ALSO SUPPOSED TO BE REPLACED, AND DEALERSHIP DECIDED IT WAS NOT NECESSARY !!!! *TR

Exterior Lighting
Filed May 24, 201423,651 milesPA

I BOUGHT MY 2011 SUZUKI KAZASHI PRE-OWNED WITH A LITTLE OVER 22,000 MILES ON IT IN FEBRUARY OF 2013. A LITTLE LESS THAN 2 MONTHS LATER, MY DRIVER'S SIDE LOW BEAM HEADLIGHT WAS OUT. I REPLACED BOTH LOW BEAM HEADLIGHTS MYSELF AS I ALWAYS REPLACE THE PAIR IF ONE GOES OUT. IT WENT OUT AGAIN IN MARCH 2014. THIS TIME, I HAD MY MECHANIC REPLACE IT BECAUSE REPLACING THE BULBS WERE A PAIN, AND I HAD TO GET AN OIL CHANGE AND HAVE MY TIRES BALANCED AND ROTATED AND MY WHEELS ALIGNED ANYWAY. ON MAY 19TH, ON A RAINY, FOGGY MORNING, I NOTICED THAT THE HEADLIGHT WAS OUT AGAIN... LESS THAN 2 MONTHS AND LESS THAN 5,000 MILES LATER. I HAVE NOT REPORTED THE INCIDENT BECAUSE SUZUKI DEALERSHIPS IN MY AREA PRETTY MUCH ALL CLOSED THEIR DOORS THE MONTH AFTER I BOUGHT THE CAR. I'M SURPRISED THAT THERE ISN'T A RECALL FOR THIS ISSUE AS IT DEALS WITH SAFETY (SEEING AT NIGHT). *TR

Electrical System
Filed Apr 6, 201430,000 milesVA

MY HEADLIGHTS HAVE GONE OUT EITHER ONE OR SOMETIMES BOTH. EITHER LOW BEAM OR DAY LIGHTS. ALL DEALERSHIP DOES IS REPLACE THE BULB BUT NOT FIX THE PROBLEM. THIS HAS HAPPENED MORE THAN A HANDFUL OF TIMES SINCE 2012. THIS IS FRUSTRATING AND I HATE THIS CAR. IT SOUNDS TO ME LIKE AN ELECTRICAL ISSUE BUT THEY CAN'T FIND ANYTHING WRONG WITH IT. *TR

Air Bags
Filed Jul 8, 201329,900 milesMD

PASSENGER AIRBAG OFF SIGN ON IN THE DASH BOARD EVEN WITH A 130LB ADULT SITTING IN THE FRONT SEAT. CAR REQUIRED A SHUTDOWN AND A RESTART FOR THE WARNING TO GO OFF. *TR

Exterior Lighting
Filed Jun 30, 201335,754 milesMN

VEHICLE LOW BEAM HEADLIGHTS HAVE GONE OUT ON 5 DIFFERENT OCCASIONS. SOMETIMES AT THE SAME TIME & OTHERS JUST A FEW DAYS APART. HEADLAMPS HAVE ALWAYS BEEN FIXED AT DEALER SITE. THEY HAVE RUN CHECKS ON ELECTRICAL SYSTEM & HAVE FOUND NOTHING. THEY HAVE OPENED TICKET WITH SUZUKI & THEY APPEAR TO BE IGNORING THE PROBLEM. FILED COMPLAINT WITH SUZUKI DISPUTE SETTLEMENT PROGRAM & BECAUSE IT WAS OUT OF THE WARRANTY PERIOD WHEN COMPLAINT WAS FILED THEY WOULD NOT COVER IT. I HAVE SENT A LETTER TO SUZUKI ASKING THEM TO EITHER FIX PROBLEM CORRECTLY OR PURCHASE VEHICLE BACK FROM ME. HAVE NOT HEARD A WORK FROM THEM REGARDING THIS. WILL BE SPEAKING WITH ATTORNEY REGARDING THIS. THERE IS NO WARNING WHEN HEADLIGHTS GO OUT, SO THEY ARE CHECKED ON A DAILY BASIS. VEHICLE IS DRIVEN ALOT & IN VARIOUS WEATHER & LIGHTING CONDITIONS. I HAVE BEEN TOLD BY DEALERSHIP THAT THEY HAVE TWO OTHER 2011 KIZASHI'S THAT ARE HAVING THE SAME PROBLEM. *TR

20 of 22 complaints, reproduced as filed.

Across model years

Worst on record: 2012
YearComplaintsRecallsFiresDeathsAssessment
20135600Routine
201223510Routine
2011 — this page22500Routine
201023600Routine

Compare every Kizashi year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 2, 2019. Source: NHTSA Office of Defects Investigation.