Owners filed 15 complaints about this vehicle with federal regulators, most often about the tires. It has been recalled 2 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Vehicle Speed Control › Cables
2
0
0
0
Tires
2
0
0
0
Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
2
0
0
0
Service Brakes, Hydraulic
1
0
0
0
Seat Belts › Rear/Other
1
0
0
1
Seat Belts › Front › Retractor
1
0
0
0
Power Train › Manual Transmission
1
0
0
0
Fuel System, Gasoline
1
0
0
0
Exterior Lighting › Headlights
1
0
0
0
Engine and Engine Cooling › Engine
1
0
0
0
2 safety recalls
Part 573 reports
Fuel System, Gasoline04V427000
Filed Aug 30, 2004172,093 vehiclesAmerican Suzuki Motor Corp.
Defect. ON CERTAIN PASSENGER VEHICLES, UNDER AMBIENT TEMPERATURES BELOW -25 DEGREES CELSIUS, MOISTURE CAN FREEZE IN THE FUEL PRESSURE REGULATOR. AS A RESULT, FUEL SYSTEM PRESSURE MAY INCREASE AT THE TIME OF ENGINE START UP, CAUSING FUEL LOSS AT THE FUEL PIPE/FUEL HOSE CONNECTION.
Risk. FUEL LOSS IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy. DEALERS WILL REPLACE THE FUEL PRESSURE REGULATOR, THE FUEL DELIVER HOSE AND REPLACE THE HOSE CLAMP WITH AN IMPROVED CLAMP. THE RECALL BEGAN ON SEPTEMBER 29, 2004. OWNERS SHOULD CONTACT SUZUKI AT 1-800-934-0934.
Wheels00E080000
Filed Dec 26, 200098 vehiclesAmerican Suzuki Motor Corp.
Defect. EQUIPMENT DESCRIPTION: STEEL REPLACEMENT WHEELS, PART NO. 4310-665D21-27S, USED FOR SPARE PARTS ON 1999-2001 SUZUKI GRAND VITARA AND 2001 SUZUKI GRAND VITARA XL-7 MULTIPURPOSE PASSENGER VEHICLES. THE AFFECTED WHEELS WERE PRODUCED FROM JULY 30 THROUGH SEPTEMBER 20, 2000. THE THICKNESS OF THE STEEL WHEEL INBOARD OF THE AREA WHERE THE WHEEL RIM IS WELDED TO THE WHEEL DISK IS LESS THAN THE DESIGN SPECIFICATION.
Risk. THIS CONDITION CAN LEAD TO CRACKING OF THE WHEEL, GRADUAL LOSS OF AIR IN THE TIRE, AND POSSIBLE LOSS OF VEHICLE CONTROL.
Remedy. DEALERS WERE NOTIFIED TO REMOVE ANY OF THESE AFFECTED WHEELS FROM THE STOCK INVENTORY AND RETURN TO AMERICAN SUZUKI MOTOR COMPANY. SUZUKI WILL NOTIFY ANY END USERS WHICH PURCHASED THE REPLACEMENT WHEELS OF THE DEFECT AND TO RETURN THEIR WHEELS TO SUZUKI FOR A FREE REPLACEMENT.
What owners reported
Newest filings
Service Brakes, Hydraulic
Filed Mar 18, 2009100,000 milesLA
TL*THE CONTACT OWNS A 2001 SUZUKI GRAND VITARA XL7. WHILE DRIVING LESS THAN 55 MPH, THE PASSENGER SIDE BRAKES LOCKED WHILE THE DRIVER ATTEMPTED TO AVOID A SWERVING VEHICLE. TWO OF THE BRAKE LINES FAILED AND THE VEHICLE SWERVED UNCONTROLLABLY TO THE RIGHT. THE HOSES ALSO BLEW OUT AND LEFT THE VEHICLE WITHOUT ANY BRAKES. THE DRIVER WAS ABLE TO MANEUVER THE VEHICLE OFF THE ROAD TO SAFETY. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V452000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR). THE CONTACT WOULD HAVE TO PAY MORE THAN $200 TO REPLACE THE BRAKES. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 100,000.
Fuel System, Gasoline
Filed Jun 14, 2007167,000 milesAR
TL*THE CONTACT OWNS A 2001 SUZUKI GRAND VITARA XL-7. THE CONTACT STATED THAT THE FUEL PUMP IS BURNING INSIDE THE GAS TANK, WHICH CAUSES NO CONNECTION TO THE BATTERY OF THE VEHICLE. SUZUKI ADVISED HIM TO BRING THE VEHICLE IN FOR INSPECTION. THE VEHICLE IS NOT DRIVABLE. HE RECEIVED A RECALL NOTICE IN THE MAIL FOR A FUEL PRESSURE REGULATOR. THE CONTACT HAS NOT HAD THE RECALL SERVICED FOR HIS VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 167,000.
Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Jul 13, 2005GA
CONSUMER COMPLAINING ABOUT ENGINE NOISE INVOLVING THE 2001 SUZUKI GRAND VITARA.*MR CONSUMER WAS TOLD NOISE IS FROM TIMING CHAIN AND HAD THE TENSIONER ADJUSTER ASSEMBLY REPLACED. [XXX] IS THE VIN. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Apr 29, 2005NC
MY WIFE'S 2001 SUZUKI XL-7 HAS MADE AN ENGINE NOISE SINCE SHE BOUGHT IT. WE HAD IT SERVICED AT 32,000 MILES FOR A RECALL AND NOTHING WAS SAID BY THE SERVICE DEPARTMENT ( STILL UNDER WARRANTY ) AGAIN AT 64,000 PLUS WE HAD IT SERVICED AND THE SERVICE DEPARTMENT SAID THAT THE VEHICLE NEEDED A NEW TIMING BELT TESIONER PUT ON FOR AROUND $1300.00 DOLLARS. I CALLED THE CUSTOMER SERVICE DEPARTMENT AND THEY SAID TO GO BY A DEALERSHIP AND GET THE DISTRICT MANAGER'S NUMBER TO TALK TO HIM ABOUT THE PROBLEM. I DID , AND I CALLED : ONLY TO BE TOTALLY DISRESPECTED BY THE DISTRICT MANAGER ([XXX]) , HE REALLY DIDN'T LIKE THE FACT THAT I GOT HIS PHONE NUMBER AND TOLD ME SO ; I HOPE HE LIKES IT NOW! THE SERVICE DEPARTMENT WHERE WE BOUGHT THIS VEHICLE HAS REALLY NOT SHOWN ANY CONCERN ABOUT MY FAMILY HAVING PROBLEMS WITH THIS VEHICLE EITHER SO I'M TELLING EVERYONE THAT DONALD CRAIG SUZUKI IN MOORESVILLE , NC COULD CARE LESS ABOUT YOUR PROBLEMS AFTER YOU BUY A CAR FROM THEM AND THEIR SERVICE DEPARTMENT IS EVEN WORSE. THEIR SERVICE MANAGER HASN'T BOTHERED TO EVEN CONTACT ME EVEN AFTER A COMPLAINT TO THE DISTRICT MANAGER ( WHO'S A REAL JERK) AND A COMPLAINT TO SUZUKI'S CORPORATE HEADQUARTERS. I HOPE THAT NOONE ELSE GETS MIXED UP[ WITH THIS GROUP BUT IF YOU DO OR HAVE PLEASE GIVE THEM A CALL AND VOICE YOUR COMPLAINT : I'M SURE THEY WOULD LOVE TO HERE FROM YOU!. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine and Engine Cooling › Engine
Filed Dec 28, 200452,000 milesNJ
THE TIMING CHAIN SNAPPED WHILE TRAVELING ON THE INTERSTATE CAUSING THE ENGINE TO CEASE. THE DAMAGE TO THE ENGINE AND CHAIN WAS $3600. THIS VEHICLE IS 38 MONTHS OLD WITH 52,000 MILES OF WEAR: 2001 SUZUKI XL7. *JB
Air Bags
Filed Sep 17, 200439,977 milesMD
THE CLOCK SPRING SWITCH FAILED. AS A RESULT, AIR BAG SENSOR LIGHT CAME ON. CONSUMER WAS CONCERNED THAT THE AIR BAG WILL NOT DEPLOY UPON IMPACT. *AK
Seat Belts › Rear/Other1 injured
Filed Jun 4, 200477,000 milesVA
THE REAR DRIVER SIDE SEAT BELT TWISTED AROUND THE CHILD'S WAIST. AS A RESULT, THE CHILD WAS TRAPPED FOR 7 HOURS. THE CONSUMER HAD TO CUT THE SEAT BELT IN ORDER TO RELEASE THE CHILD. *AK *SC *JB
Tires
Filed Apr 26, 20042,800 milesNH
WHILE DRIVING, ALL 4 TIRES MALFUNCTIONED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. BRIDGESTONE, 235/60R16. *AK
Vehicle Speed Control › Cables
Filed Apr 8, 2004PR
LETTER REQUESTING REPORTS RELATED TO THE DEFECT ON THE INNER ACCELERATOR CABLE OF THE SUZUKI GRAND VITARA ND GRAND VITARA XL-7. *PH CONSUMER HAD TO CONTACT MANUFACTURER, AND THEY'RE ABLE TO PROVIDE CONSUMER WITH REPORTS AND INFORMATION WITH THE COMPONENT. *LA
Vehicle Speed Control › Cables
Filed Mar 12, 200435,500 milesPR
CONSUMER RECEIVED A RECALL NHTSA 03V51200 REGARDING VEHICLE SPEED CONTROL CABLE CASING CAP. DEALERSHIP STILL DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. *AK
Exterior Lighting › Headlights
Filed Nov 28, 2003NY
LIGHTS DIM/BLINK WHEN VEHICAL IS SHIFTED TO ANOTHER GEAR. TOOK TO THE DEALER AND THEY STATED THIS IS NORMAL DUE TO THE LOWER VOLTAGE SUPPLIED BY ALTERNATOR AT LOW RPM. THIS SOMETIMES IS DANGEROUS AT NIGHT WHEN ONES GOES TO SHIFT AND LIGHTS DIM.*AK
Power Train › Manual Transmission
Filed Aug 15, 200323,500 milesVT
TRANSMISSION MAKES HUGE GRINDING SOUND WHEN SHIFTING INTO REVERSE - THIS HAS BEEN CONFIRMED IN WRITING BY AUTHORIZED SUZUKI SERVICE CENTER AS NORMAL YET SOUND. NLY OCCURRED IN 24TH MONTH OF OWNERSHIP.*AK
Engine and Engine Cooling
Filed Jun 3, 2003CA
A BURNING ODOR IN THE CAR FOR OVER A YEAR. HAVE TAKEN IT TO DEALERSHIP TWICE. HAVE SPOKEN WITH SUZUKI COMPANY WHO HAS TOLD ME TO CONTINUE TAKING IT TO DEALER. THE DEALER ONLY STEAM CLEANS THE ENGINE. *NLM
Seat Belts › Front › Retractor
Filed Aug 13, 2002TX
SEAT BELT ON THE PASSENGER'S SIDE IS NOT WORKING PROPERLY. WHEN LOCKING THE SEAT BELT BELT WILL GET STUCK, AND CONSUMER IS NOT ABLE TO TAKE BELT OFF. CONTACTED DEALER, AND DEALER IS NOT WILLING TO DO ANYTHING. *AK
Tires
Filed Apr 11, 2001NY
CURRENT TIRES HAVE INSUFFICIENT WEAR RATINGS TO CARRY PASSENGER LOAD. CURRENT TIRES ARE BRIDGESTONE (P235/70R16) WITH A RATING OF 300. CONSUMER FEELS THAT RATING ON TIRES SHOULD BE 400 TO 450. DEALER HAS INFORMED CONSUMER THAT PRESSURE SHOULD BE LOWERED TO 28 PSI, CONSUMER FEELS THIS PSI IS LOWER THAN IT SHOULD BE. *AK *SLC
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 30, 2004. Source: NHTSA Office of Defects Investigation.