Owners filed 5 complaints about this vehicle with federal regulators, most often about the power train. It has been recalled 1 time.
What fails
Component
Reports
Crashes
Fires
Injuries
Tires
1
0
0
0
Suspension
1
0
0
0
Power Train › Automatic Transmission
1
0
0
0
Power Train
1
0
0
0
Engine
1
0
0
0
1 safety recall
Part 573 reports
Electrical System › Ignition › Switch05V372000
Filed Aug 29, 20055,869 vehiclesAmerican Suzuki Motor Corp.
Defect. ON CERTAIN SCOOTERS, IF THE IGNITION SWITCH IS NOT FULLY TURNED FROM THE 'OFF' TO THE 'ON' POSITION, THERE MAY BE UNSTABLE CONTACT BETWEEN THE IGNITION SWITCH CONTACTS. THIS CAN CAUSE ARCING IN THE IGNITION SWITCH.
Risk. HEAT FROM THE ARCING CAN MELT THE INTERNAL SWITCH BASE PLATE. IF THE SCOOTER IS RIDDEN IN THIS CONDITION, THE IGNITION SWITCH MAY FAIL. IF THIS HAPPENS, THE ENGINE WILL STALL, THE LIGHTS WILL GO OUT, AND THE OPERATOR MAY BE UNABLE TO RESTART THE SCOOTER. THIS COULD RESULT IN A CRASH.
Remedy. DEALERS WILL REPLACE THE IGNITION SWITCH TERMINAL CASE ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 7, 2005. OWNERS MAY CONTACT SUZUKI AT 1-800-255-2550.
What owners reported
Newest filings
Engine
Filed Feb 9, 201641,000 milesCA
CVT BOLT AND PULLEY GRINDS; WHICH MAY CAUSE BELT TO BREAK. IF RIDER IS AT A HIGH SPEED, THIS COULD CAUSE A THREATENING ACCIDENT. SUZUKIBURGMAN USA FOREM SUGGESTS THIS IS A HUGE ISSUE WITH 2003-2013 SUZUKI BURGMAN 650'S. OUR BURGMAN IS UNSAFE AND NOW NOT DRIVABLE DUE TO CVT BOLT "MUSHROOMING" WHERE IT CONNECTS TO BEARING, CAUSING A HIGH PITCH WINDING NOISE. IT ALSO HAS A GRINDING NOISE.
Power Train
Filed Sep 25, 201227,854 milesCA
RIDING MY SUZUKI BURGMAN 2003 ON 405 FWY N/B AND CULVER AVE. I HAD A TRANSMISSION FAILURE BECAUSE OF A SUDDEN SLOWDOWN IN SPEED FROM 65 MPH AND SLOWER, I WAS ALMOST HIT FROM BEHIND BY A CAR. I COULD HEAR THE TIRES SCREECHING BEHIND ME. A DANGEROUS SITUATION AS THIS ONE, COULD LEAD TO DEATH OR SERIOUS INJURY TO ANYONE BECAUSE OF A MALFUNCTION IN THE MOTORCYCLE. THIS PROBLEM IS OCCURRING WITH ALL BURGMAN MODELS BECAUSE IT IS A FACTORY DESIGN DEFECT. I WAS CLOSE TO DEATH OR SERIOUS INJURY. SUZUKI IS COMPROMISING THE SAFETY ON ALL ROADS FOR RIDERS. AMERICA SUZUKI MOTORCYCLE SHOULD TAKE RESPONSIBILITY TO FIX THIS PROBLEM RECALLING THE BURGMAN MODELS BEFORE SOME RIDER CAN BE KILLED OR INJURED BECAUSE OF SUZUKI FACTORY DESIGN DEFECT AS WE KNOW MANY...MANY BURGMAN OWNER EXPERIENCING THE SAME AUTO TRANSMISSION PROBLEM AND I AM ONE OF THEM AND MANY MORE. *TR
Power Train › Automatic Transmission
Filed Mar 13, 200942,705 milesCA
THIS HAS TO DO WITH AMERICAN SUZUKI MOTORCYCLE. I HAVE WRITTEN A LETTER TO THE PRESIDENT OF AMERICA SUZUKI MOTORCYCLE MAC KATO. THIS IS A CVT TRANSMISSION SAFETY ISSUE TO ME. I HAVE 2003 AN 650 BURGMAN. I WAS RIDING THE BIKE AND ALL OF A SUDDEN I HAD ENGINE POWER BUT WASN'T GOING ANYWHERE. I'M GLAD I WAS ON THE CITY STREETS AND NOT ON THE HIGHWAY. IF THIS WOULD HAVE HAPPENED IN THE HOV LANES I DON'T KNOW WHAT I WOULD HAVE OF DONE! IF I HAD BEEN IN THE REGULAR LANES OF FREEWAY THAT I RIDE ON EVERY DAY I MIGHT NOT HAVE MADE IT TO THE SIDE IN ONE PIECE. WHAT HAPPENED TO ME IS THE PRIMARY PULLEY SHAFT ADAPTOR SEIZED ON THE PRIMARY SHAFT AND FROZE. THEREFORE THE TRANSMISSION STOPPED TURNING. I FEEL THAT, IF THERE IS A WEAKNESS WITH THIS PRODUCT, IT?S THE PRIMARY PULLEY AND THE PARTS THAT ARE ATTACHED TO THE PRIMARY PULLEY. INTERESTINGLY THE DEALER HAD JUST WORKED ON A DIFFERENT BIKE ABOUT A MONTH AGO AND WHAT FAILED ON THAT BIKE WAS THE PRIMARY PULLEY ASSEMBLY THE BOLT THAT GOES IN THE BOTTOM OF THE CASING OR THE PRIMARY PULLEY STOPPER BOLT SHEARED OFF RESULTING IN THE PRIMARY PULLEY TURNING INSIDE THE CASING AND CHEWED UP THE INSIDE OF THE CASING. I WILL REFER YOU TO A WEB SITE BURGMANUSA.COM THERE ARE OVER 8,000 MEMBERS HERE. SOME HAD THE CVT TRANS FAILURE. I HAD THE TRANSMISSION REPAIRED AND WITH PARTS AND LABOR THE COST IS $2,526.00 I DO HAVE THE PARTS THAT WAS REPLACED. *TR
Tires
Filed Feb 13, 200621,047 milesGA
DT*: THE CONTACT STATED THE REAR TIRE ON THE VEHICLE HAD ABNORMAL WEAR. THE CONTACT NOTICED THE TIRE HAD WORN THROUGH TO THE CORD ON THE LEFT SIDE. THE TIRE HAS NOT BEEN SEEN BY A MECHANIC, IT WAS REMOVED FROM THE VEHICLE.
Suspension
Filed Oct 28, 200513,000 milesFL
REAR BEARING FAILURE. ONLY 13,000 MILES ON ODOMETER. *NM
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 29, 2005. Source: NHTSA Office of Defects Investigation.