2003 Sutphen Sph 100

Routine

No owner complaints are on file for this vehicle. It has been recalled 2 times.

2 safety recalls

Part 573 reports

Equipment › Mechanical14V718000

Filed Nov 10, 2014181 vehiclesSutphen Corporation

Defect. Sutphen Corporation (Sutphen) is recalling certain model year 2000-2014 SPH 100, SP 110, SPI 112, SAI 110 aerial devices manufactured November 5, 2014. The main extension cable on the aerial ladders may fail.

Risk. A cable failure may cause the ladder to collapse in use, increasing the risk of injury to a user.

Remedy. Sutphen will notify owners, and dealers will inspect and repair or replace the ladders, as necessary, free of charge. The recall began in October 2014. Owners may contact Sutphen customer service at 1-866-287-5549. Sutphen's number for this recall is NACIS# 336120.

Equipment13V565000

Filed Nov 13, 2013156 vehiclesSutphen Corporation

Defect. Sutphen Corporation (Sutphen) is recalling certain model year 2003-2012 SPH 100, model year 2000-2004 SP 110, model year 2003-2011 SPI 112 and model year 2003-2011 SAI 110 fire apparatus. In the affected vehicles, the bearings used for the extension of the ladder may seize causing the extension cables passing over them to chafe and fail.

Risk. Failure of the extend/retract system can cause the aerial to unexpectedly retract. This movement could result in injuries to personnel on or around the vehicle.

Remedy. Sutphen has notified owners, and inspected all of the affected vehicles, repairing them as necessary, free of charge. The recall was completed on May 17, 2013. Owners may contact Sutphen at 1-614-889-1005.

Across model years

Worst on record: 2013

Year	Complaints	Recalls	Assessment
2014	0	1	Routine
2013	1	1	Routine
2012	0	3	Routine
2011	0	3	Routine
2010	1	4	Routine
2009	1	4	Routine
2008	0	4	Routine
2007	0	4	Routine
2006	0	3	Routine
2005	0	3	Routine
2004	0	3	Routine
2003 — this page	0	2	Routine
2002	0	1	Routine
2001	0	1	Routine
2000	0	1	Routine

Compare every Sph 100 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 10, 2014. Source: NHTSA Office of Defects Investigation.