Sutphen Corporation: Equipment › Mechanical
Sutphen Corporation reported this defect to federal regulators on Nov 10, 2014 and put the number of vehicles at risk at 181. The repair is free for as long as the recall stands.
The defect
Sutphen Corporation (Sutphen) is recalling certain model year 2000-2014 SPH 100, SP 110, SPI 112, SAI 110 aerial devices manufactured November 5, 2014. The main extension cable on the aerial ladders may fail.
The risk
A cable failure may cause the ladder to collapse in use, increasing the risk of injury to a user.
The remedy
Sutphen will notify owners, and dealers will inspect and repair or replace the ladders, as necessary, free of charge. The recall began in October 2014. Owners may contact Sutphen customer service at 1-866-287-5549. Sutphen's number for this recall is NACIS# 336120.
60 model years covered
Newest firstWhat this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 14V718000.
Full record for the 2014 Sutphen Sai 110 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →