2012 Sutphen SP70

Routine

No owner complaints are on file for this vehicle. It has been recalled 2 times.

2 safety recalls

Part 573 reports
Electrical System › Instrument Cluster/Panel21V358000
Filed May 17, 20211 vehiclesSutphen Corporation

Defect. Sutphen Corporation (Sutphen) is recalling one 2012 SP70 vehicle equipped with a Weldon V-Mux Vista IV Standard LCD display used for controlling emergency vehicle lighting and HVAC functions. The display may experience low voltage spikes, causing the LCD display to lock up or become non-functional, due to varying electrical installations.

Risk. A locked up or non-functional LCD display can delay emergency efforts, which can increase the risk of injury.

Remedy. A dealer has repaired the affected vehicle, and therefore no owner notification letters will be sent. Owners may contact Sutphen customer service at 1-614-889-1005.

Electronic Stability Control (esc)11V586000
Filed Dec 14, 201198 vehiclesSutphen Corporation

Defect. SUTPHEN IS RECALLING CERTAIN MODEL YEAR 2009 THROUGH 2012 VEHICLES AND EQUIPPED WITH MERITOR WABCO ELECTRONIC STABILITY CONTROL (ESC) MODULES. SEE THE LIST ABOVE FOR THE AFFECTED MODELS. UNDER CERTAIN ROAD AND DRIVING CONDITIONS, VEHICLE BODY ROLL AND ROAD INCLINATION CHARACTERISTICS MAY ADVERSELY AFFECT THE SLIP ANGLE CALCULATION OF THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM. THIS MIGHT CAUSE THE ESC TO PERCEIVE AN OVER STEERING SITUATION AND THEREFORE APPLY THE OUTER WHEEL BRAKE ON THE FRONT AXLE UNTIL THE VEHICLE IS PERCEIVED TO BE STABLE.

Risk. IF THE DRIVER IS SLOW TO REACT DURING THIS ESC INTERVENTION, THE VEHICLE MAY DEVIATE FROM THE INTENDED LINE OF TRAVEL, INCREASING THE RISK OF A CRASH.

Remedy. SUTPHEN IS WORKING WITH MERITOR WABCO TO REPLACE THE CONTROL MODULE FREE OF CHARGE. PLEASE SEE MERITOR WABCO DEFECT REPORT 11E-039. THE SAFETY RECALL BEGAN ON DECEMBER 16, 2011. OWNERS MAY CONTACT MERITOR ON TRACK CUSTOMER SERVICE AT 1-866-668-7221.

Across model years

Worst on record: 2012
YearComplaintsRecallsFiresDeathsAssessment
2012 — this page0200Routine
20110100Routine
20100100Routine
20090100Routine

Compare every SP70 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 17, 2021. Source: NHTSA Office of Defects Investigation.