Sutphen Corporation: Electrical System › Instrument Cluster/Panel
Sutphen Corporation reported this defect to federal regulators on May 17, 2021 and put the number of vehicles at risk at 1. The repair is free for as long as the recall stands.
The defect
Sutphen Corporation (Sutphen) is recalling one 2012 SP70 vehicle equipped with a Weldon V-Mux Vista IV Standard LCD display used for controlling emergency vehicle lighting and HVAC functions. The display may experience low voltage spikes, causing the LCD display to lock up or become non-functional, due to varying electrical installations.
The risk
A locked up or non-functional LCD display can delay emergency efforts, which can increase the risk of injury.
The remedy
A dealer has repaired the affected vehicle, and therefore no owner notification letters will be sent. Owners may contact Sutphen customer service at 1-614-889-1005.
1 model year covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2012 Sutphen SP70 | 0 | 2 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 21V358000.
Full record for the 2012 Sutphen SP70 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →