2002 Subaru WRX

Above average

Owners filed 427 complaints about this vehicle with federal regulators, most often about the fuel system, gasoline › delivery › hoses, lines/piping, and fittings. It has been recalled 2 times.

When it fails
020k40k60k90k120k200k

327 complaints record an odometer reading. Failures cluster around 30,00040,000 miles; the median is 40,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings153
012
Fuel System, Gasoline81
011
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip54
1007
Fuel System, Other › Delivery › Hoses, Lines/Piping, and Fittings17
000
Service Brakes, Air › Antilock12
200
Fuel System, Gasoline › Delivery12
000
Power Train › Manual Transmission11
000
Fuel System, Gasoline › Fuel Injection System › Fuel Rail8
000
Visibility › Windshield7
000
Fuel System, Gasoline › Fuel Injection System6
000

2 safety recalls

Part 573 reports
Fuel System, Gasoline › Delivery › Fuel Pump09V468000
Filed Dec 4, 20095,724 vehiclesSubaru Of America, Inc.

Defect. SUBARU IS RECALLING CERTAIN MODEL YEAR 2002 AND 2003 IMPREZA WRX VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF SOUTH DAKOTA, NEBRASKA, NORTH DAKOTA, MINNESOTA, IDAHO, IOWA, MONTANA, COLORADO, WISCONSIN, NEW YORK, WYOMING, MICHIGAN, ALASKA, NEW HAMPSHIRE, VERMONT, AND MAINE. DURING COLD STARTS, TYPICALLY UNDER EXTREMELY COLD TEMPERATURES, FUEL LEAKS IN THE FUEL DELIVERY LINE COULD OCCUR WHERE THE LINE CONNECTS WITH A RUBBER HOSE.

Risk. FUEL LEAKS, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Remedy. DEALERS WILL REPLACE THE FUEL LINE FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 31, 2009. OWNERS MAY CONTACT SUBARU AT 1-800-782-2783.

Exterior Lighting06E060000
Filed Jun 29, 200687,745 vehiclesAai Motorsports Usa, Llc

Defect. CERTAIN AAI MOTORSPORTS COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LIST PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."

Risk. LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH

Remedy. AAI MOTORSPORTS WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 1, 2006. OWNERS MAY CONTACT AAI MOTORSPORTS AT 909-923-9188.

What owners reported

Newest filings
Fuel/Propulsion System
Filed Oct 6, 2018148,000 milesCA

A FUEL LINE UNDER THE INTAKE MANIFOLD LOCATED ON THE PASSENGER SIDE IS LEAKING GAS ON COLD STARTS. THIS IS MY SECOND TIME DEALING WITH THIS ISSUE. AS OF NOW, IT IS ONLY LEAKING GAS WHEN THE ENGINE IS COLD, BUT THE LEAKING IS STARTING TO GET WORSE AND FASTER THAN BEFORE. THE FIRST TIME I HAD THIS ISSUE IT WAS LEAKING GAS REGARDLESS OF ENGINE TEMPERATURE. IT IS ONLY A MATTER OF TIME BEFORE IT STARTS TO LEAK AT ANY GIVEN MOMENT WITH A POSSIBILITY TO CAUSE A FIRE PUTTING MY LIFE AND OTHERS AT RISK. I LIVE IN THE STATE OF CALIFORNIA AND THIS RECALL HAS ONLY BEEN ANNOUNCED FOR "COLD WEATHER" STATES. IT IS EVIDENT THAT THIS FUEL LINE PROBLEM HAS NOTHING TO DO WITH THE WEATHER SINCE I LIVE IN A WARM CLIMATE. THIS PROBIEM IS UNFIXABLE AND TIME CONSUMING. I HAD ALREADY TRIED TO SOLVE THIS ISSUE AT MY LOCAL REPAIR SHOP AND IT ENDED UP BEING A WASTE OF TIME AND MONEY. THIS IS CLEARLY A MANUFACTURER'S PROBLEM. SUBARU NEEDS TO ISSUE A NATIONAL RECALL FOR THIS VEHICLE.

Fuel/Propulsion System
Filed Mar 14, 201750 milesOH

I HAVE THE TERRIBLE GASOLINE SMELL IN AND OUTSIDE OF THE CAR AS A RESULT OF A RECALL THAT IS NOT VALID IN THE STATE OF OHIO. AS SUBARU THINKS OHIO IS NOT A COLD WEATHER STATE AND HAS DENIED THE RECALL ON MY VEHICLE. IT SMELLS THE WHOLE HOUSE. IT IS SICKENING. I HAVE BEEN PUTTING UP FOR IT SINCE I BOUGHT THE VEHICLE AND AM THE ORIGINAL OWNER. ACCORDING TO THE RECALL, IT CAN CAUSE A FIRE. I CANNOT PURCHASE ANOTHER CAR, AND SUBARU WILL NOT HONOR THE RECALL BECAUSE I LIVE IN OHIO (A VERY VERY COLD STATE).

Structure › Body
Filed Dec 19, 201675,000 milesOH

THE BODY IS DETERIORATING SO FAST. I LAUGH AT THE SUBARU COMMERCIAL WHERE THE PARENTS GIVE THEIR KIDS THE OLD CAR. I WOULD NOT TRUST THE OLD SUBARU TO KEEP MY CHILDREN SAFE. I'VE HAD TO REPLACE THE FRAME, AND AM LETTING THE BODY RUST. THE SICKENING SMELL OF FUMES LIKE GAS IN THE WINTER ARE HORRIBLE. WHEN I KEEP THE SUBARU IN THE GARAGE, IT MAKES MY WHOLE HOUSE TOXIC WITH FUMES. SUBARU WILL NOT HONOR THE RECALL ON IT, BECAUSE I AM IN OHIO, AND OHIO IS NOT A "COLD-WEATHER" STATE, BUT DO THEY REALIZE WE HAVE TONS OF SNOW AND FRIGID TEMPERATURES IN THE WINTER. I CAN'T STAND BY SUBARU NO LONGER, BUT CANNOT AFFORD A NEW CAR. WHEN I DO, IT WILL NOT BE A SUBARU.

Engine
Filed Dec 13, 2016177,000 milesWA

FUEL RAIL ON 2002 WRX IS LEAKING HEAVILY ON THE ENGINE. THIS IS A HIGH FIRE HAZARD AS WELL AS NOXIOUS FOR PASSENGERS IN THE CAR AS IT SMELLS HEAVILY OF FUEL. SINCE I LIVE IN WASHINGTON STATE SUBARU OF AMERICA HAS NOT HONORED THE RECALL THEY'VE PUT IN OTHER STATES FOR THIS EXACT ISSUE. SUBARU HAS DENIED WARRANTY REPAIR DUE TO THE EXTENDED WARRANTY EXPIRING FOR THIS ISSUE IN 2013. I WAS NEVER NOTIFIED OF THIS ISSUE. I AM THE ORIGINAL OWNER OF THIS CAR AND HAVE TAKEN IT IN FOR EVERY OTHER RECALL ISSUE THAT I'VE BEEN NOTIFIED OF. THIS IS RECKLESS AND DANGEROUS. THE LOCAL REPAIR SHOP HAS SAID THEY DON'T THINK IT IS CORRECT TO CHARGE ME FOR LABOR AND PARTS THAT SHOULD BE COVERED UNDER WARRANTY BY SUBARU AND HAVE DIRECTED ME TO THE DEALERSHIP. THE DEALERSHIP ASKED ME TO GET AUTHORIZATION FROM SUBARU, WHICH WAS DENIED. THIS IS A SAFETY ISSUE THAT SHOULD BE COVERED UNDER WARRANTY FOR THE LIFE OF THE CAR. IT IS A BONE STOCK CAR WITH NO AFTERMARKETS PARTS OR ENHANCEMENTS.

Fuel/Propulsion System
Filed May 12, 2016100,000 milesUT

THERE IS A CONSTANT RAW FUEL SMELL WHEN DRIVING, TO THE POINT OF MAKING ME FEEL SICK, CANT EVEN DRIVE MY CAR WITHOUT ALL THE WINDOWS DOWN, IVE REASURCHED THIS ISSUE WITH OTHER MODELS USING THE SAME ENGINE & COMPONINTS THAT ARE ON THE RECALL LIST, BUT I CAN NOT GET ANY HELP FROM ANYONE AT SUBARU, EVEN WITH EXPLAINING ITS THE EXACT SAME PROBLEM AS ITHER THE FORESTER OR OUTBACK... OF A RAW FUEL SMELL FROM A FULTY GAS LINE UNDER THE MANIFOLD,,, NOT COOL THAT THEY ARE WILLING TO COMPROMISE MY SAFETY TO AVOID DOING THE FIX, OR ADDMITING THE DEFECT AFFECTS THE 2002 WRX

Fuel/Propulsion System
Filed Feb 27, 2016600 milesMO

WHEN THE WEATHER IS COLD AND BELOW FREEZING THERE IS A GAS LEAK AND I CAN SMELL GAS IN THE INSIDE OF MY CAR AS WELL AS OUTSIDE. IT IS HARD TO BE ABLE TO DRIVE ANYWHERE WHEN IT IS BELOW FREEZING. THERE WAS A SAFETY RECALL (HTTP://TINYURL.COM/WRXGAS) FOR THIS SITUATION IN 2009, BUT I WAS NEVER NOTIFIED. I DISCOVERED THIS RECALL WHEN I RECENTLY DECIDED TO TRY TO RESEARCH THE SITUATION AGAIN, ALTHOUGH I WAS TURNED DOWN FOR ANY HELP FROM SUBARU EARLY IN MY OWNERSHIP OF THE VEHICLE. I RECENTLY TOOK IT TO MY DEALERSHIP TO GET THE ISSUE FIXED, ONLY TO BE TOLD THAT THIS RECALL EXPIRED. I AM THE ORIGINAL OWNER AND HAVE BEEN TRYING TO GET THIS RESOLVED SINCE I BOUGHT THE CAR IN MAY 2001 IN MN.

Suspension
Filed Dec 3, 2014125,600 milesNH

CONTROL ARMS WERE RECALLED IN 2011 FOR RUST ISSUES AND FAILURE ON THE HANGER BRACKETS. GOT THE PARTS CHECKED AT THE TIME OF THE RECALL BY A CERTIFIED SUBARU DEALERSHIP, THE DEALERSHIP SPRAYED A "RUST PROOFING" AGENT ON THE CONTROL ARMS. THREE YEARS LATER I WAS DRIVING DOWN MY ROAD AND LOST CONTROL OF THE VEHICLE COMPLETELY. THE DRIVER SIDE LOWER CONTROL ARM HAD RUSTED THROUGH AND BROKEN AT THE HANGER BRACKET. SUBARU OF AMERICA WILL NOT COVER THE REPAIRS AS THE RECALL HAD BEEN PERFORMED ALREADY (EVEN THROUGH IT DID NOT PREVENT THE ISSUES FROM HAPPENING). *JS

Structure › Body
Filed Aug 21, 20141,000 milesOH

I'M FILING MY COMPLAINT WITH ALL THE OTHERS ABOUT THE STRONG FUEL SMELL DURING THE COLD MONTHS. I CANNOT BELIEVE OHIO IS NOT INCLUDED IN THE RECALL. I'VE TAKEN MY CAR TO THE DEALER NUMEROUS TIMES TO BE TOLD THAT THE CAR IS OKAY. FRANKLY, THIS PAST COLD WINTER HAS BEEN AWFUL. THE SMELL MAKES IT'S WAY INTO THE HOUSE. IT IS AWFUL. I CANNOT BELIEVE SUBARU DOES NOT BELIEVE OHIO IS COLD AND WILL NOT STAND BY ITS AUTOS. ALSO, WHEN I BROUGHT THE AUTO IN FOR A RECALL ON THE FRONT CONTROL ARMS, THEY ONLY RUSTPROOFED THEM AND NEVER TOLD ME THE FRAME WAS RUSTED OUT. THIS WAS AT 125,000 MILES. THIS AUTO HAS BEEN METICULOUSLY CARED FOR. IF THIS CAR IS MEANT TO BE IN ALL KINDS OF WEATHER, WHY CAN'T IT STAND UP PAST 125,000 MILES. RIDICULOUS! I HAVE THREE OTHER VEHICLES FROM OTHER BRANDS WITH MANY MORE MILES, ONE CAR OF WHICH IS STORED OUTSIDE IN THE WINTER, AND ALL THE OTHER AUTOS HAVE GREAT LASTING FRAMES. CONSIDERING I HAD ONLY 125,000 MILES, I SAVED THE MONEY AND MADE THIS EXPENSIVE REPAIR. COM'ON SUBARU MAKE A CAR THAT LASTS!!!!! *TR

Fuel System, Gasoline
Filed Apr 23, 2014195 milesCT

WHEN IT IS COLD OUTSIDE MY CAR SMELLS LIKE RAW FUEL VERY STRONGLY IN THE CABIN RESULTING IN HEADACHES AND DIZZINESS. THIS IS A COMMON PROBLEM AMONG-ST THESE CARS AND SUBARU KNOWS ABOUT IT BECAUSE THEY HAD AN EXTENDED RECALL BUT DOES NOT COVER THE PROBLEM NOW. *TR

Engine
Filed Apr 10, 2014126,000 milesTX

WORKING NIGHT SHIFTS, STARTED MY CAR TO LET WARM UP, TEMPERATURE WAS 43 DEGREES FAHRENHEIT AT THE TIME. AFTER START UP I COULD SMELL RAW FUEL OUT SIDE THE CAR AS WELL AS INSIDE THE CAR THROUGH THE VENTS. ALSO GAS MILEAGE HAS GONE DOWN BY DRASTICALLY, NORMALLY GET 300-330 MILES A TANK AND CURRENTLY GETTING BARLEY 200. NOTICED CAR STARTING TO SMOKE A LITTLE AS WELL FROM UNDER THE HOOD, NO FIRE BUT NOT GOING TO KEEP DRIVING THE CAR. *TR

Fuel System, Gasoline
Filed Feb 13, 201492,923 milesOR

SMELL OF FUEL FROM WITHIN THE CAR DURING COLD TEMPERATURES. THIS IS A KNOWN ISSUE PER TSB 01-170-09. DEALERSHIP MAY DENY REPAIRS IF THEY CAN'T REPRODUCE THE ISSUE. EMAIL FROM SUBARU REGARDING THIS PROBLEM: WE WELCOME YOUR CONTACT, AS IT RELATES TO THE WVK-21 FUEL LINE WARRANTY EXTENSION. YOUR 2002 SUBARU WRX IS AFFECTED BY THE WARRANTY EXTENSION FOR THESE COMPONENTS. THE DEALERSHIP WOULD NEED TO PERFORM A DIAGNOSIS OF THE CURRENT CONCERN. THEY CAN THEN ADVISE YOU REGARDING THE ISSUE AND WHETHER IT IS THE SAME AS THE WARRANTY EXTENSION. I WOULD RECOMMEND THAT YOU MAKE AN APPOINTMENT AT A SUBARU DEALERSHIP, AT YOUR EARLIEST CONVENIENCE. *TR

Vehicle Speed ControlCrash1 injured
Filed Dec 3, 2013NY

I WORK AS A VALET ATTENDANT. I HAVE PARKED A LARGE NUMBER OF VEHICLES. I HAD TO PARK THIS VEHICLE IN A PARKING SPOT. TO PARK IN THIS SPOT I HAD TO MAKE A RIGHT TO LINE UP FOR THE SPOT. THE CAR ACCELERATED SUDDENLY. I HAD ALL MY WEIGHT ON THE BRAKES TO AVOID SLAMMING INTO A WALL,I TURNED HARD RIGHT AND CRASHED THE CAR AGAINST THE CORNER OF A CONCRETE COLUMN. THE AIRBAG DEPLOYED DURING THE ACCIDENT, THEN I HEARD A PURGE AND MULTIPLE CLICKING NOISES. THE BRAKES DID NOT STOP THE CAR AT ALL. THE BREAKS FELT ROCK HARD BEFORE THE ACCIDENT. AGAIN"THE BRAKES DID NOT STOP THIS CAR FROM CRASHING" I SUFFERED A SEVERELY FRACTURED HIP SOCKET INJURY. THIS ACCIDENT LEAVES ME WITH THE LIKELY HOOD OF NEEDING HIP REPLACEMENT DUE TO HIP ARTHRITIS. IF IT WASN'T FOR THE AIRBAG I WOULD HAVE SUFFERED SEVERE HEAD AND CHEST INJURY. I ALSO NO LONGER WORK AS A PARKING ATTENDANT, AND HAVING A HARD TIME FINDING A JOB. I AM NOT A TEENAGER JOYRIDING . I AM AN ADULT, PARKING CARS FOR A LIVING. I HAVE DRIVEN HIGH END VEHICLES WITH WAY MORE POWER, BUT HAVE NEVER EXPERIENCED ANY THING LIKE THIS. NOW I HAVE DIFFICULTY DRIVING, AND I AFRAID TO GET BEHIND THE WHEEL. I AM A MALE DRIVER WITH 20+ YEARS OF DRIVING EXPERIENCE, BUT I AM LOOKED AT AS A RECKLESS DRIVER FOR WRECKING THIS CAR. *TR

Suspension
Filed Jan 28, 201338,369 milesMA

REFERENCE: RECALL NO. 11V-464, NHTSA CAMPAIGN NO. 11V464000 THE CORROSION DISCOVERED IN MY SUBARU 2002 WRX IS FAR MORE EXTENSIVE THAN THAT COVERED BY THE RECALL RESULTING IN CITYSIDE SUBARU DEALERSHIP (1-761-641-1900) IDENTIFYING THE VEHICLE NOT SAFE TO DRIVE. THEIR ASSESSMENT OF THE DANGEROUS RUSTING, ROTTING AND NECESSARY REPAIRS IS QUOTED HERE (I CAN PROVIDE A FACSIMILE OF THEIR ASSESSMENT UPON YOUR REQUEST). THERE IS EXTENSIVE RUSTING AND ROTTING AS WELL AS PARTS THAT HAVE ALREADY BROKEN. THE FOLLOWING IS QUOTED FROM THE CITYSIDE SUBARU DEALERSHIP INVOICE NUMBER[XXX]' TECHNICIAN STATES: VEHICLE HAS FAILED RECALL INSPECTION OF FRONT LOWER CONTROL ARMS DUE TO RUSTING. SUBFRAME IS ALSO ROTTED AND WILL NEED TO BE REPLACED. TECHNICIAN RECOMMENDS: ADDITIONALLY UPON REPLACEMENT OF CONTROL ARMS AND SUBFRAME BOTH LEFT AND RIGHT SWAYBAR LINKS ARE BROKEN $295 FRONT KNUCKLES, WHEEL BEARINGS AND INNER AND OUTER TIE ROD ENDS ARE ROTTED AND WILL NEED TO BE REPLACED $2340 BOTH FRONT STRUTS ROTTED AND MAY NEED TO BE REPLACED IF THEY ARE NOT ABLE TO BE DETACHED AND PUT BACK TOGETHER PROPERLY $509 EACH AS REQUIRED REPLACE ROTTED LEAKING OIL PAN $416 VEHICLE IS NOT SAFE TO DRIVE' I CONSIDER MYSELF LUCKY THAT THE EXTENSIVE CORROSION AND ALREADY FAILED PARTS IN AN OTHERWISE VERY CLEAN, LOW MILEAGE CAR HAVE NOT LED TO AN ACCIDENT AND SUGGEST THAT THE RECALL NEEDS TO BE BROADER IN SCOPE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Structure › Frame and Members › Underbody Shields
Filed Dec 10, 2011139,900 milesPA

SUBFRAME NEAR PASSENGER/RIGHT FRONT CONTROL ARM IS RUSTED THROUGH AND HAS HOLES. SUBARU OF CHERRY HILL, NJ STATED THAT IT SHOULD BE REPLACED AND WAS AT SIGNIFICANT RISK OF BREAKING WHEN REMOVED FOR CONTROL ARM RECALL (WVX34).DEALERSHIP SAID THE CASE WITH PICTURES WAS REPORTED TO SUBARU HEADQUARTERS AND DEALERSHIP STATED IT WAS THE FIRST TIME THEY HAVE SEEN IT. I DISCOVERED MANY OTHER CASES REPORTED DATING BACK AS FAR AS MAY 2009. DOCUMENTED WITH PICTURES OF MY OWN. *TR

Suspension
Filed Nov 9, 2011IL

DRIVING SOUTHBOUND ON I-55 FOR MORNING COMMUTE IN THE LEFTMOST LANE WHEN WITH NO DISCERNIBLE CAUSE THE CAR BEGAN TO DRIFT BACK AND FORTH ACROSS THE CENTER LANE AND LEFT LANE. THE CAR MINIMALLY RESPONDED TO ANY STEERING INPUTS. I HAD TO CRANK THE WHEEL ALMOST A TURN AND A HALF TO GET MY CAR OVER TO THE SHOULDER. FORTUNATELY, THERE WERE NO CARS NEAR ME WHEN THIS HAPPENED SO I DID NOT STRIKE ANY VEHICLES. I GOT THE CAR TOWED TO A LOCAL SHOP AND THE SERVICE PERSON QUICKLY GLANCED AROUND UNDERNEATH IT AND IMMEDIATELY NOTICED THAT THE CONTROL ARM HAD RUSTED THROUGH ON THE PASSENGER SIDE. I CAME BACK LATER THAT DAY AND THEY SHOWED ME THE CAR ON THE LIFT WHERE BOTH CONTROL ARMS WERE THOROUGHLY RUSTED AS WELL AS THE SUBFRAME. I PAID TO GET THE ONE REPAIRED BUT STILL DON'T DRIVE THE CAR AS I DON'T FEEL SAFE UNTIL THE OTHER IS TAKEN CARE OF AS WELL. *TR

Suspension › Front
Filed Jul 12, 2011TN

THE PASSENGER SIDE LOWER CONTROL ARM ON OUR 2002 SUBARU WRX WAGON SNAPPED RENDERING THE CAR INOPERABLE. THE CAR HAS BEEN TOWED TO A MECHANIC. WHEN I LOOKED UNDER THE CAR YOU COULD SEE THE ARM WAS RUSTED THROUGH. ONCE THE CAR WAS LOADED ON THE ROLLBACK THERE WAS A VISIBLE PILE OF RUST ON THE PAVEMENT. *TT

Suspension › Front
Filed Jul 5, 2011127,000 milesNJ

LOWER CONTROL ARM FOR MY 2002 SUBRAU WRX RUSTED COMPLETELY AND BROKE, WHICH ALSO CAUSED THE SWAY BAR TO BE RIPPED OFF. THANKFULLY IT ONLY HAPPENED PULLING OUT OF THE DRIVEWAY AND NOT ON THE HIGHWAY. *KB

Fuel System, Gasoline
Filed Jun 14, 201170,000 milesFL

STRONG ODOR OF FUEL AND/OR BURNT OIL INSIDE THE VEHICLE REPEATEDLY. I CONTACTED SUBARU LONG AGO ABOUT THIS PROBLEM WHEN I GOT A RECALL NOTICE FROM SUBARU NATIONAL SAYING MY CAR "MAY" BE PART OF THIS RECALL. I TOOK THE CAR TO A SUBARU DEALER. THEY SAID UNLESS THEY CAN EITHER SMELL FUEL OR FIND THE PROBLEM THERE IS NOTHING THEY CAN DO FOR ME. SUBARU NATIONAL SAID THE SAME THING "UNLESS WE CAN SMELL FUEL ODOR" WE WILL NOT PAY FOR INSPECTING AND FIXING YOUR VEHICLE. *TR

Fuel System, Gasoline
Filed Jun 7, 201196,599 milesAZ

TL* THE CONTACT OWNS A 2002 SUBARU WRX. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 09V468000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) AND TOOK THE VEHICLE TO A LOCAL DEALER. THE DEALER STATED TO THE CONTACT PART THAT THE PART WAS NOT AVAILABLE AND WOULD BE AVAILABLE WITHIN THREE DAYS. THE CONTACT STATED THAT WAS A YEAR AGO. THE CONTACT CALLED THE MANUFACTURER AND THEY STATED THAT THE DEALER SHOULD HAVE THE PART. THE CONTACT CONTINUED TO SEARCH FOR PARTS FOR THE VEHICLE BUT THE DEALER STILL DID NOT HAVE THE PART. THE CONTACT PERFORMED SOME REPAIRS TO THE VEHICLE BECAUSE THE CHECK ENGINE LIGHT WAS ILLUMINATED AND THE VEHICLE SMELLED LIKE GASOLINE. AFTER THE REPAIRS, THE DEALER STATED THEY COULD NOT REPAIR THE VEHICLE BECAUSE THE CONTACT TOOK THE VEHICLE TO ANOTHER LOCATION FOR REPAIRS. THE CONTACT STATED THE VEHICLE WAS BECOMING UNSAFE SAFE TO DRIVE DUE TO THE SMELL OF GASOLINE INSIDE THE VEHICLE. THE CONTACT STATED THE VEHICLE COULD CAUSE A FIRE. THE FAILURE MILEAGE WAS 96,599.

Fuel System, Gasoline
Filed Feb 5, 2011107,310 milesCA

FUEL ODOR INTERIOR OF VEHICLE. FILE COMPLAINT UNDER ODI NUMBER 10380798 NEED TO CORRECT MILEAGE TO 107,310 DON'T KNOW WHAT I WAS THINKING WHEN I FILED COMPLAINT. *TR

20 of 427 complaints, reproduced as filed.

Across model years

Worst on record: 2002
YearComplaintsRecallsFiresDeathsAssessment
20252000Routine
202413000Routine
20238100Routine
202225110Routine
202113100Routine
202017100Routine
201930200Routine
201842210Routine
201753120Routine
201631320Routine
201552310Routine
201461000Routine
201371100Routine
201221200Routine
201141100Routine
201011200Routine
2009411000Routine
200865710Routine
20070300Routine
200614400Routine
200519500Routine
200442501Fatalities reported
200360220Routine
2002 — this page427220Above average

Compare every WRX year →

Reading this record

Complaint volume is well above typical for a single model year.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Dec 4, 2009. Source: NHTSA Office of Defects Investigation.