Page 21 of 21 · complaints 1,001–1,036 of 1,036

2019 Subaru Outback complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2019 record →

Steering
Filed Jun 30, 20196,933 milesOH

THE STEERING SEEMS TO FLOAT. YOU LOSE ROAD FEEL AND THE STEERING SEEMS TO CATCH. THERE IS ALSO A SINGLE BEEP HEARD WHEN THIS OCCURS.

Visibility/Wiper
Filed Jun 25, 20198,500 milesUT

THE WINDSHIELD CRACKED AFTER LESS THAN A MONTH OF OWNERSHIP. IT STARTED FROM THE LOWER PASSENGER SIDE BELOW THE WIPER ON THE HEATING ELEMENT. IT MANIFESTED ONE MORNING BEFORE I LEFT FOR WORK IN LATE MAY. MY DEALERSHIP REFUSES TO REPLACE IT, CLAIMING IT WAS A ROCK, THOUGH THERE ARE NO CHIPS OR SPIDERING. IT'S A SINGLE LONG CRACK THAT WINDS ACROSS THE WINDSHIELD. WHEN I ASKED THEM HOW IT COULD HAVE BEEN A ROCK WITHOUT A POINT OF IMPACT, THE RESPONSE FROM THE SERVICE MANAGER WAS "ROCKS CAN DO FUNNY THINGS." MY 2016 IMPREZA HAD ITS WINDSHIELD REPLACED WITH THIS EXACT TYPE OF CRACK UNDER WARRANTY.

Steering
Filed Jun 22, 2019754 milesFL

BASED UPON THE SUBARU REVIEW IN THE CONSUMER REPORTS APRIL AUTO ISSUE, I PURCHASED A 2019 OUTBACK. THERE IS A PROBLEM WITH THE STEERING. IT HAS ABOUT THIRTY DEGREES OF PLAY. IT TAKES CONSTANT ADJUSTMENT TO KEEP THE VEHICLE IN THE CENTER OF THE LANE. THE SERVICE DEPARTMENT TOLD ME THAT THERE IS NOTHING WRONG WITH THE STEERING. I JUST HAD TO GET USED TO DRIVING WITH THE SUBARU 'EYE SIGHT'. DRIVING ON THE INTERSTATE IS STRESSFUL TO SAY THE LEAST. ON A TRIP TO TAMPA ON I-275 I ALMOST SIDE SWIPED ANOTHER CAR.

Electrical System
Filed Jun 21, 20193,225 milesMN

RECENTLY PURCHASED 2019 SUBARU FROM A SIMILAR 2017. CRUISE CONTROL SPEED SETTINGS HAVE CHANGED WHICH NOW REQUIRE YOU TO TAKE YOUR EYES OFF THE ROAD TO WATCH FOR SPEED SETTINGS TO CHANGE. ON THE 2017 AND ALL OTHER VEHICLES I HAVE OWNED, TO INCREASE YOUR SPEED SETTING BY ONE MPH, YOU PUSH ONCE AND RELEASE. TO INCREASE BY 5 MPH, PUSH AND HOLD UNTIL IT SENSES THE INCREASE. NOW.... A QUICK PUSH OF THE BUTTON RESULTS IN A 5 MPH INCREASE WHILE YOU HAVE TO HOLD THE BUTTON AND WATCH THE DASHBOARD INDICATOR AS IT SLOWLY INCREASES YOUR SETTING 1 MPH AT A TIME. THIS IS DANGEROUS SINCE YOUR EYES ARE NO LONGER ON THE ROAD BUT ON THE DASH AREA. EVERYTHING ELSE I OWN, THERMOSTATS, KEYBOARDS, TV REMOTES....ALL MOVE UP OR DOWN ONE DEGREEE OR CHANNEL AT A TIME UNLESS YOU HOLD THE KEY PRESS LONGER, THEN YOU GET A FASTER REPEAT. I FEEL THAT TAKING MY EYES OFF THE ROAD TO WATCH MY SPEED SELECTION CHANGE IS AKIN TO TEXTING. DOWNRIGHT DANGEROUS. THE DEALER FROM WHOM I PURCHASED THE NEW VEHICLE RESPONDS BY SAYING.... "THINGS CHANGE, GET USED TO IT". I FIND THIS SITUATIION UNACCEPTABLE!

Visibility/Wiper
Filed Jun 21, 20196,000 milesCA

VEHICLE WAS STATIONARY, PARKED AT MY HOUSE WHEN I REALIZED THE BACK WINDSHIELD WAS COMPLETELY SHATTERED. IT WAS STILL IN PLACE BECAUSE OF THE TEMPERED GLASS. I OPENED THE DOOR TO GET SOMETHING OUT OF THE CAR AND THE WINDSHIELD FELL APART INTO MY CAR AND ON THE GROUND. UNDER 7000 MILES ON THE CAR.

Steering
Filed Jun 9, 201960 milesPA

STEERING WOBBLES VEERS IN AND OUT OF LANE AT RANDOM! BEST WAY TO DESCRIBE IT IS THAT IT FEELS LIKE 'ENGAGING AND DISENGAGING' FEELS LIKE I AM LOSING CONTROL WHILE DRIVING! NEEDS A TOTAL RECALL. ACCIDENTS WILL HAPPEN!

Electrical System
Filed Jun 6, 2019200 milesIL

WHILE BACKING OUT OF MY GARAGE, THE RADIO UNIT FROZE MAKING THE BACKUP SCREEN INOPERABLE. THIS IS A BRAND NEW CAR WITH 200 MILES ON IT. ACCORDING TO THE DEALER, THEY WILL HAVE TO REPLACE THE HEAD UNIT. THEY WERE ABLE TO GET THE UNIT WORKING, HOPEFULLY UNTIL THE NEW HEAD UNIT ARRIVES, BY PHYSICALLY DISCONNECTING THE CAR BATTERY. UPON RESEARCH, IT TURNS OUT THIS HAS BEEN A HUGE PROBLEM FOR SUBARU. HAD I KNOWN, I WOULD NEVER HAVE BOUGHT THE CAR. I HAVE NO CONFIDENCE THAT THEY CAN FIX THE PROBLEM AND WORRY I WILL BE LEFT WITH A CRIPPLED CAR WITH NO WARRANTY OR REDRESS. SINCE A BACK UP CAMERA IS A REQUIRED SAFETY FEATURE UNDER FEDERAL LAW, SUBARU SHOULD NOT BE ABLE TO SELL THESE DEFECTIVE CARS UNTIL THE PROBLEM IS FIXED, THE INFOTAINMENT SYSTEM SHOULD HAVE A LIFETIME WARRANTY, AND A FULL RECALL SHOULD BE ORDERED. JUST GOOGLE 'SUBARU HEAD UNIT FAILURE.' HOW MUCH MORE INFORMATION DOES NHTSA NEED BEFORE IT ACTS? DOES A CHILD NEED TO BE KILLED IN A BACK UP ACCIDENT BECAUSE OF DEFECTIVE BACK UP CAMERA BEFORE APPROPRIATE ACTION IS TAKEN? IT IS CRIMINALLY NEGLIGENT TO ALLOW THESE CARS TO CONTINUE TO BE SOLD UNTIL SUBARU HAS PROVEN THAT THEY HAV FIXED THE PROBLEM!

Visibility/Wiper
Filed Jun 5, 20191,100 milesMD

WE WERE DRIVING OUR SUBARU OUTBACK WITH 1100 MILES ON IT ON THE HIGHWAY ON SUNDAY MAY 26, 2019 - THERE WAS NOT MUCH TRAFFIC AND NO ONE WAS IN FRONT OF US. WE NOTICED A CRACK IN OUR WINDSHIELD AND AT FIRST DID NOT THINK IT WAS A CRACK. WHEN WE GOT TO OUR DESTINATION WE LOOKED AT THE WINDSHIELD - ONLY TO FIND WHAT WAS A 4 INCH CRACK. NOTHING HIT THE WINDSHIELD IT JUST CRACKED. THE CRACK STARTED ON THE PASSENGER SIDE OF THE WINDSHIELD BELOW THE WIPER BLADE (AS OTHERS HAVE STATED ALSO) AT THE PRESENT TIME THE CRACK IS ABOUT 18 INCHES AND HAS GONE FROM THE PASSENGER SIDE OF THE WINDSHIELD TO THE DRIVER SIDE AND HAS TAKEN A TURN NOW BACK TO THE PASSENGER SIDE. KNOW THAT OTHERS HAVE VOICED SIMILAR PROBLEMS WITH THE SUBARU OUTBACK FROM 2019 AS WELL AS EARLIER YEARS OF THE MODEL. FEEL AS THOUGH SUBARU IS RESPONSIBLE FOR THIS ISSUE.

Visibility/Wiper
Filed Jun 5, 20196,000 milesNJ

MY WINDSHIELD CRACKED BELOW THE WIPER.IT STARTED DEAD CENTER AND CRACK SPREAD RAPIDLY.RESEARCH SHOWS OTHER SUBARU OWNERS WITH THE SAME ISSUE. SUBARU WILL NOT ADMIT TO A DEFECT. VEHICLE WAS IN MOTION. NO VEHICLE WAS IN FRONT OF ME

Visibility/Wiper
Filed Jun 5, 20195,000 milesAZ

I TOOK DELIVERY OF A 2019 SUBARU OUTBACK IN MID-JANUARY 2019. IN MARCH (03/12/2019) A SMALL ROCK HIT THE DRIVERS EDGE OF THE WINDSHIELD RESULTING IN A LARGE CRACK. I WORKED IT THROUGH MY INSURANCE AND THE WINDSHIELD WAS REPLACED BY A THIRD-PARTY INSTALLER WORKING DIRECTLY WITH THE LOCAL SUBARU DEALERSHIP. AT THE TIME, I HAD ONLY 2K MILES ON THE VEHICLE. IN MAY (05/09/2019), A SMALL ROCK HIT THE REPLACEMENT WINDSHIELD AND THERE IS NOW A LARGE CRACK. THE WINDSHIELD WILL NEED TO BE REPLACED. THE VEHICLE HAD LESS THAN 5K MILES ON IT. I'VE HAD TWO (2) BROKEN WINDSHIELDS BEFORE I HAVE EVEN HAD MY FIRST OIL CHANGE. MY PREVIOUS VEHICLE WAS A 2007 SUBARU OUTBACK. I DROVE IT FOR 12 YEARS AND 235K MILES AND NEVER HAD A CRACKED WINDSHIELD EVEN THOUGH IT HAD BEEN HIT BY COUNTLESS ROCKS AND HAD NUMEROUS CHIPS. TWO WINDSHIELDS IN THREE MONTHS SUGGESTS THE PROBLEM IS WITH THE MODERN GLASS THAT IS DESIGNED TO WORK WITH THE SUBARU EYESIGHT SYSTEM. I WROTE AND ASKED SUBARU TO REPLACE THE SECOND WINDSHIELD AS A WARRANTY ITEM BUT THEY DECLINED. BOTH INCIDENTS OCCURED WHILE DRIVING ON PAVED HIGHWAYS.

Unknown or Other
Filed May 27, 20192,179 milesNM

WHEN I DRIVE MY NEW 2019 SUBARU OUTBACK WITH EYESIGHT (ONE MONTH OLD) ON HIGHWAY, A TRUCK RUNS OVER ROCKS AND THEY HITS MY WINDSHIELD. THEN THE WINDSHIELD HAS CHIPS AND CRACKS. THE CRACKS GROW LARGER THAN A DOLLAR BILL IN FEW MINUTES AND ONE CRACK IS LARGER THAN 22 INCHES IN FEW HOURS. IT SEEMS TO ME THE WINDSHIELD IS NOT WELL MADE AND DOES NOT HAVE GOOD QUALITY. IT IS NOT SAFE.

Steering
Filed May 10, 20193,600 milesCT

BEGINNING IN MARCH OF 2019, I BEGAN NOTICING THAT THE STEERING FELT "WOBBLY" ABOVE 40 MPH, AS IF THE CAR HIT A PATCH OF ICE OR WAS STRUCK BY A SUDDEN GUST OF WIND. DRIVING FEELS VERY UNSAFE. THIS IS OUR THIRD SUBARU OUTBACK, GOING BACK TO 1998, SO WE ARE FAMILIAR WITH DRIVING THIS CAR (OR AT LEAST OLDER MODEL YEARS). FURTHER, BY TURNING OFF THE NEW "LANE DEPARTURE SWITCH" THIS PROBLEM IS MINIMIZED. WE JUST MOVED FROM FLORIDA TO CONNECTICUT AND I AM NOT LOOKING FORWARD TO DRIVING THIS CAR IN THE WINTER. THESE CARS NEED TO BE RECALLED AND FIXED BEFORE SOMEONE HAS A SERIOUS ACCIDENT!!!

Visibility/Wiper
Filed May 3, 201912,000 milesIA

I HAD PARKED TRY 2019 OUTBACK FOR WORK ON A PUBLIC STREET. WHEN I GOT IN AFTER WORK AND CLOSED MY DOOR, THE REAR GLASS SHATTERED AND ABOUT 1/4 OF IT FELL INTO THE BACK OF THE CAR. I INSPECTED THE INTERIOR OF THE CAR AND THE OUTSIDE AREA WHERE IT WAS PARKED, LOOKING FOR SOME SIGN THAT MAYBE SOMEONE HAD TRIED TO BREAK IN OR VANDALIZED IT. I FOUND NO SIGN. I THEN PUSHED MORE OF THE SHATTERED GLASS INSIDE MY CAR TO IMPROVE THE REAR VISIBILITY, AND DROVE TO A GLASS REPAIR STORE.

Steering
Filed May 2, 20191,800 milesFL

ABOVE 50-60 MILES AN HOUR THE STEERING BEGAN TO WANDER (IT FELT LIKE I HAD NO CONTROL AND THE CAR WANTED TO STEER ITSELF) VERY DANGEROUS! ON AN INTERSTATE WHERE SPEED LIMIT WAS 70MPH.

Visibility/Wiper
Filed Apr 25, 20198,900 milesVA

WARM SUNNY DAY. LEFT WORK, DRIVING HOME, HEARD A POP AND THERE IS A 12" CRACK IN THE WINDSHIELD THAT STARTS AT THE TOP AND GOES DOWN FROM THERE. NO STONE/ROCK HIT,

Visibility/Wiper
Filed Apr 23, 20196,300 milesMT

2019 SUBARU OUTBACK PURCHASED 2/20/19; TOOK POSSESSION 2/22/19. ON 4/14/19 TWO VERY LARGE (18-24IN)CRACKS, RAPIDLY SPREADING APPEARED AS I STARTED UP MY VEHICLE. ONE CRACK STARTED ABOUT 2 IN ABOVE THE LOWER CORNER ON THE DRIVER'S SIDE. APPROXIMATELY 2 WEEKS BEFORE THIS CRACK APPEARED, A VERY SMALL PIECE OF GRAVEL STRUCK THE WINDSHIELD IN THIS AREA BUT NO DAMAGE/CRACKS/HOLES WERE VISIBLE ON CLOSE INSPECTION FOLLOWING THIS. THE SECOND CRACK ORIGINATED APPROX. MIDWAY BELOW THE WIPER APPARATUS ON THE DRIVERS SIDE. THERE HAD BEEN NO ROCKS HITTING IN THIS AREA PREVIOUSLY OR OTHER DAMAGE. AGAIN, BOTH CRACKS STARTED AFTER THE VEHICLE HAD BEEN IMMOBILE OVERNIGHT IN MY GARAGE; THE TEMPERATURE THAT MORNING WAS IN THE HIGH 40S (48F) AND IMMEDIATELY OCCURRED ON STARTING THE VEHICLE AND SPREAD WITHIN SECONDS TO 18-24 INCHES ARCHING ACROSS THE DRIVER'S SIDE WINDSHIELD. SINCE, THE CRACKS HAVE CONTINUED TO SPREAD APPROX 1-3 INCHES PER DAY. IN CONTACTING THE DEALERSHIP, THEY DENY ANY ISSUES WITH SUBARU OUTBACK WINDSHIELDS. THIS IS UNLIKE ANY WINDSHIELD CRACKING EXPERIENCE I HAVE HAD AND DOES NOT APPEAR TO BE DUE TO ROCK DAMAGE, OTHER EXTERNAL DAMAGE.

Visibility/Wiper
Filed Apr 23, 20197,500 milesNY

2 WINDSHIELDS HAVE CRACKED WITHOUT AN OBVIOUS CAUSE. OCCURRED AT 2,000 AND 7,000 MILES.

Unknown or Other
Filed Apr 22, 20195,750 milesCA

I WAS DRIVING FROM SACRAMENTO TO LONG BEACH - ABOUT 200 MILES INTO THE JOURNEY, AT ABOUT 6:10/6:15 ON A MILD EVENING (TEMPERATURE WAS ABOUT 75) MY SUNROOF SUDDENLY EXPLODED. THE ROAD CONDITION WERE FINE, THERE WAS NO DEBRIS IN THE ROAD THAT I COULD SEE OR WAS AWARE OF. I WAS TRAVELING WITH TRAFFIC AT ABOUT 75 MPH (SPEED LIMIT IS 70). THE SOUND WAS LIKE A SHOTGUN BLAST. IT WAS, WITHOUT EXCEPTION, ONE OF THE MOST FRIGHTENING EXPERIENCES I'VE HAD, PARTICULARLY IN A VEHICLE. I PULLED OVER AND SAW WHAT HAD OCCURRED. IT IS UNLIKELY THAT SOMETHING STRUCK THE SUNROOF - I HAD A THULE CARGO BOX ON THE VEHICLE AND NOTHING COULD HAVE STRUCK IT FROM ABOVE. IT WAS ALSO UNLIKELY FOR SOMETHING TO HAVE HIT THE WINDSHIELD FROM THE ROAD - IT WOULD HAVE HAD TO FIT IN THE SPACE BETWEEN THE HOOD AND THE CARGO BOX AND I HEARD NOTHING BEFORE THE EXPLOSION - ADDITIONALLY, THERE IS NO DAMAGE OR EVIDENCE OF ANYTHING HITTING THE ROOF ANYWHERE ELSE THAT I CAN SEE NOW. I HAVE CONTACTED SUBARU AND MADE THEM AWARE THEY HAVE BEGUN THEIR OWN INTERNAL INVESTIGATION.

Visibility/Wiper
Filed Apr 19, 20193,200 milesPA

MY CONCERN IS WITH THE QUALITY AND SAFETY OF THE WINDSHIELD ON THE 2019 SUBARU OUTBACK. I PURCHASED A 2019 SUBARU OUTBACK ON 12/31/18. IT NOW HAS 3200 MILES ON IT. ON 04/17/19 I NOTICED AN 8-10 INCH CRACK IN THE WINDSHIELD. THERE WAS A VERY SMALL, BARELY NOTICEABLE, CHIP WITHIN THE CRACK. AT NO TIME DID I HEAR ANYTHING HIT THE WINDSHIELD WHILE DRIVING. THEREFORE, A CRACKED WINDSHIELD WAS SHOCKING AND ENTIRELY UNEXPECTED FROM SUCH MINIMAL CONTACT WITH THE WINDSHIELD. WHEN THE CAR IS NOT IN USE IT IS GARAGE KEPT. MY COMMUTE HAS NOT CHANGED SINCE BUYING THIS CAR AND I HAVE NEVER HAD A CAR WINDSHIELD CRACK IN OVER 30 YEARS OF DRIVING. DUE TO THE SIZE OF THE CRACK, THE ENTIRE WINDSHIELD MUST BE REPLACED AND THE SUBARU "EYESIGHT" SYSTEM RE-CALIBRATED. IT IS MY OPINION THAT THE WINDSHIELD SHOULD NOT HAVE CRACKED IN THIS SITUATION. A SIMPLE GOOGLE SEARCH INDICATES THAT OTHERS HAVE CONCERNS WITH THE 2019 SUBARU OUTBACK WINDSHIELD.

Visibility/Wiper
Filed Apr 12, 20194,200 milesCA

ON 4/10/19 AS I WAS GETTING INTO MY CAR, I NOTICED A HUGE CRACK ON MY DRIVER SIDE OF THE WINDSHIELD THAT STARTS FROM THE BASE RUNNING TOWARD THE CENTER OF THE WINDSHIELD. THE CAR WAS BOUGHT ON JAN 20TH OF 2019 AND HAS 4200 MILES. CALLED SAFELITE AND THEY ARE ESTIMATING $1300+ TO REPLACE.

Visibility/Wiper
Filed Apr 10, 20197,500 milesIL

ON TWO SEPARATE OCCASIONS, SOMETHING WAS KICKED UP AND HIT THE WINDSHIELD OF THE VEHICLE. BOTH TIME AN IMMEDIATE CRACK WAS SENT THROUGHT THE WINDSHIELD. BOTH TIMES WERE ON AN HIGHWAY, TRAVELING ABOUT 45MPH. I HAVE HAD THINGS POP UP AND HIT MY WINDSHIELD IN OTHER VEHICLES AND MAYBE THEY JUST CHILL OR STAR . I FEEL THERE IS A SIGNIFICANT DIFFERENCE IN THE STRENGTH OF THE GLASS THAT IS USED, IN THIS VEHICLE I FEEL IT IS EXTREMELY WEAK.

Steering
Filed Mar 30, 2019130 milesCA

LOOSE CONTROL OF THE STEERING WHEEL WHEN DRIVING FASTER THAN 50 MPH ON HIGHWAY, OR TURNING ON CURVES. THE STEERING WHEEL TENDS TO WANDER THAT THE DRIVER DOES NOT HAVE THE CONTROL OF THE STEERING WHEEL. THE DRIVER FEELS UNSAFE.

Unknown or Other
Filed Mar 28, 20193,569 milesTX

THE WINDSHIELD DEVELOPED A CRACK AND SIGNIFICANT EXPANSION CRACKS WHILE DRIVING 70MPH ON A HIGHWAY ON 27MAR2019. THERE WAS NO CAR WITHIN 1-2 FOOTBALL FIELDS. THIS WAS ON A 4-LANE DIVIDED HIGHWAY. THE PEBBLE THAT MAY HAVE HIT MY WINDSHIELD SHOULD NOT HAVE CAUSED THE SIGNIFICANT DAMAGE TO THE WINDSHIELD SINCE NO VEHICLE WAS NEARBY. I HAVE HAD THIS CAR FOR <2 MONTHS AND HAVE DRIVEN IT ~3500 MILES. IT WAS BRAND NEW. IT APPEARS THERE IS A MANUFACTURING DEFECT THAT MAY BE SIMILAR TO THE 2015-2016 OUTBACK. I AM CONCERNED THAT THERE MAY CONTINUED CRACKS/FRACTURES OF THE WINDSHIELD WITH MINIMAL TRAUMA. THANK YOU FOR YOUR TIME.

Visibility/Wiper
Filed Mar 18, 20191,465 milesMI

I GOT A NEW 2019 OUTBACK IN DECEMBER. I HAVE BARELY DRIVEN IT. I FINALLY TOOK MY FAMILY OUT AND MY PASSENGER WINDOW CRACKED IN TWO PLACES WHILE WE WERE PARKED.

Electrical System
Filed Mar 8, 20191,867 milesSC

DEAD BATTERY IF THE CARS SITS PARKED 2 DAYS. NOTHING LEFT ON, IT IS A PARASITIC BATTERY DRAIN. HAPPENED TWICE AND BATTERY WAS TOTALLY DEAD EACH TIME, NEEDING TO BE FULLY RECHARGED AS IT WOULDN'T TAKE A JUMP. LESS THAN 2000 MILES ON THE CAR.

Visibility/Wiper
Filed Feb 15, 2019750 milesKS

WINDSHIELD SPONTANEOUSLY CRACKED AT THE BASE OF THE WINDSHIELD, UNDER THE WIPER BLADE WHILE DRIVING ON THE HIGHWAY. I WAS NOT FOLLOWING ANY VEHICLES SO A ROCK CHIP COULD NOT BE THE CAUSE. THIS IS POOR WINDSHIELD QUALITY AND DESIGN BY SUBARU.

Steering
Filed Feb 11, 2019300 milesNY

CAR HAS LESS THAN 400 MILES ON. WHEN DRIVING AT HIGHWAY SPEEDS IT FEELS LIKE I DO NOT HAVE ANY CONTROL, NO FEEDBACK FROM A STEERING WHEEL. IT FEELS LIKE DRIVING ON ICE. WENT TO A DEALER AND THEY SAID THAT NOTHING IS WRONG WITH IT. IT FEELS EXTREMELY DANGEROUS WHEN DRIVING, AND I FEEL TOTALLY EXHAUSTED AFTER. HAD MULTIPLE OUTBACKS IN THE PAST AND NEVER HAD AN ISSUE LIKE THIS. THEY NEED TO FIX IT ASAP, TOO DANGEROUS.

Unknown or Other
Filed Feb 7, 20192,000 milesCA

I WAS EMAILING ABOUT MY CONCERN FOR MY 2019 OUTBACK AND THE ONGOING ISSUES WITH THE WINDSHIELD. I HAD AN ISSUE WHERE MY WINDSHIELD WAS STRUCK WITH SOME SMALL DEBRIS AND CAUSED A CRACK IN MY WINDSHIELD. A WEEK LATER IT CRACKED SEVERELY ON THE BOTTOM PASSENGER SIDE. TWO WEEKS' AFTER, A SMALL PEBBLE HIT THE TOP PASSENGER SIDE ON THE WINDSHIELD AND CAUSED A PIT. A WEEK AFTER THAT ISSUE IT ALSO CRACKED SEVERELY WHERE THE SECOND HIT OCCURRED. I AM AWARE OF THE CLASS ACTION ISSUE FOR FRONT WINDSHIELDS FROM 2016 TO 2017 FOR OUTBACK'S. IS THIS AN ONGOING PROBLEM? IF SO HOW CAN YOUR COMPANY CLAIM TO THE SAFEST VEHICLE ON THE ROAD IF THE WINDSHIELD CONTINUES TO HAVE ISSUES. I HAVE A BABY ON THE WAY IN A COUPLE OF WEEKS AND NOW I DOUBT THE SAFETY OF MY CHOICE. I NOW HAVE TO USE MY INSURANCE, MY MONEY AND TAKE TIME OUT OF MY BUSYNESS TO HAVE THIS FIXED. I HAVE HAD MANY CARS IN MY LIFETIME AND HAD VARYING AMOUNTS OF ITEMS HIT THE WINDSHIELD ON THE FREEWAY AND NEVER HAD A CRACK HAPPEN. I WAS BEHIND A CONSTRUCTION VEHICLE AND HAD A LARGE AMOUNT OF TAR CHUNKS AND ROCKS HIT MY NISSAN ALTIMA. IT HAD SOME CHIPS IN THE WINDSHIELD BUT NEVER CRACKED. I HAVE HAD THIS CAR LESS THAN 3 MONTHS WITH LESS THAN 2000 MILES ON IT AND ALREADY SEVERE CHIPS AND CRACKS IN MY WINDSHIELD? THE GLASS COMPANY THAT WAS USED MUST BE ALLOWING INFERIOR PRODUCTS TO BE SOLD. I WANT TO KNOW HOW I CAN BE COMPENSATED FOR MY TIME AND AGUISH AND HOW YOUR COMPANY CAN FIX THIS ONGOING ISSUE? THE GLASS ON THE VEHICLE SHOULD NOT HA

Visibility/Wiper
Filed Jan 24, 20192,200 milesMA

THE CAR WAS NOT USED OVER THE WEEKEND EXCEPT FOR A 5 MILE TRIP TO CHURCH WHERE IT DID NOT ENCOUNTER ANY ROCKS, HITS, ETC. DROVE HOME AND THE CAR WINDSHIELD WAS FIND. THE NEXT MORNING WHEN I GOT INTO THE CAR, AFTER I USED MY REMOTE TO START AND WARM UP MY OUTBACK, THERE WAS ABOUT AN 8-10 INCH CRACK IN THE WINDSHIELD THAT ORIGINATED FROM BEYOND THE WINDSHIELD WIPER ON THE PASSENGER SIDE OF THE CAR. THE CRACK GREW WORSE TO ABOUT 12 INCHES. CALLED SUBARU DEALER WHO DIRECTED ME TO THEIR WINDSHIELD SERVICE AGENT. TOOK TIME OFF FROM WORK AND THEY INSTALLED OEM GLASS (INSURANCE COVERS THIS) AND CALIBRATED THE WINDSHIELD. AFTER DRIVING HOME, THE CAR MADE WIND TUNNEL NOISES, WINDSHIELD FLUID SYSTEM DID NOT WORK, NAVIGATION DID NOT WORK SO I BROUGHT THE CAR TO THE DEALER (TOOK MORE TIME OFF FROM WORK). THEY FOUND A LEAK IN THE WINDSHIELD, REPAIRED THE FLUID UNIT AND IGNORED THE NAVIGATION ISSUE. THEY SENT ME BACK TO THEIR AGENT. THEY TOOK OUT THE WINDSHIELD REPOSITIONED IT AND SENT ME ON MY WAY. TODAY I FOUND PUDDLES OF WATER ON THE FLOOR OF MY CAR (LEAK), NAVIGATION DOES NOT WORK AND WIND TUNNEL NOISE IS STILL THERE. THIS WINDSHIELD IS SUPPOSED TO PROTECT THE DRIVER AND PASSENGER AS EXTRA SUPPORT FOR THE ROOF, PREVENTION OF OBJECTS FLYING AT YOU AND ALLOW FOR THE EYESIGHT SYSTEM TO DO ITS JOB. THIS CAR IS ONE MONTH OLD AND THE CRACK IN THE WINDSHIELD EXPERIENCE SOUNDS EERILY SIMILAR TO OTHERS' COMPLAINTS. WHEN YOU PAY THE MONEY FOR A TOP SAFETY PICK, YOU WANT THE SAFETY AND I DO NOT HA

Service BrakesCrash2 injured
Filed Jan 20, 201950 milesTX

I WOULD LIKE TO REPORT AN ISSUE WITH WHAT I BELIEVE TO BE THE BRAKING SYSTEM IN THE 2019 SUBARU OUTBACK. WHILE DRIVING NORTHBOUND ON THE DALLAS NORTH TOLL WAY, AT A SPEED OF APPROXIMATELY 65 TO 70 MPH, I TAPPED ON THE BRAKES TO SLOW DOWN FOR THE UPCOMING DECLINE. WHEN I ATTEMPTED TO PUT MY FOOT ON THE ACCELERATOR, THE CAR SUDDENLY AND ABRUPTLY STOPPED. IT WAS AS IF THE BRAKES "LOCKED", I WAS UNABLE TO ACCELERATE. WE CAME TO A COMPLETE STOP ON THE TOLLWAY AND WERE UNABLE TO ACCELERATE THE CAR. WE WERE HIT FROM BEHIND. THE STOPPAGE WAS SO SUDDEN THAT IT RESULTED IN A THREE-CAR COLLISION. THE ENGINE WAS STILL RUNNING AFTER THE COLLISION. THE POLICE OFFICER INSTRUCTED ME TO TRY TO DRIVE THE VEHICLE OFF OF THE ROAD, BUT DESPITE MY PRESSING THE ACCELERATOR, THE CAR WAS STILL UNABLE TO MOVE EVEN A SMALL DISTANCE. *DT *AS

Electrical System
Filed Jan 11, 2019300 milesMA

NAVIGATION SYSTEM FAILURE! I HAVE 3200 MILES ON MY 2019 OUTBACK AND SINCE DAY 1 HAVE HAD PROBLEMS USING THE NAV SYSTEM. THE SYSTEM FREEZES UP COMPLETELY CAUSING EVERYTHING NOT WORK RADIO BACK UP CAMERA ETC. SYSTEMS STAYS ON AT NIGHT DRAINING BATTERY. IT SPORADICALLY WORKS AND WORKS LESS AND LESS EVERY DAY HAD A DEAD BATTERY ALREADY ON A 2019 VEHICLE. *TR

Steering
Filed Jan 6, 20195,000 milesRI

STEERING UNEXPECTEDLY NUDGES YOU TO ONE SIDE. CAR SEEMS TO TAKE CONTROL TEMPORARILY FROM THE DRIVER AND MAKES A CORRECTION TO THE LEFT OR THE RIGHT.

Steering
Filed Nov 27, 2018100 milesLA

I TOOK DELIVERY OF THIS NEW VEHICLE ON 10 SEPTEMBER 2018 AFTER SHORT TEST DRIVE ON URBAN STREETS. BY THE TIME I HAD DRIVEN ON ABOUT 100 MILES ON RURAL AND 4 LANE ROADS I WAS REALLY DISTURBED BY THE WAY THE VEHICLE "WANDERED" FROM SIDE TO SIDE AND SEEMINGLY WITHOUT ANY STEERING WHEEL INPUT EXCEPT ENOUGH TO CORRECT THE DRIFT TO RIGHT OR LEFT. IT SEEMS WHEN THE WHEELS ARE CENTERED THE STEERING WHEEL APPEARS TO HAVE "DEAD ZONE". I CALLED THE SERVICE MANAGER AND HE SAID "WE GET A LOT OF COMPLAINTS ABOUT THAT". TOOK IT TO DEALER ON 30 OCT 2018 AS(3341 MILES) AND SAID IT WAS ALRIGHT . I HAVE NOT "GOTTEN USED TO IT" AND IS EXHAUSTING TO DRIVE. IT IS LIKE DRIVING IN STRONG CROSS WINDS WHEN THERE IS NO WIND OR HYDROPLANING ON DRY ROADS.

Equipment › Electrical › Navigational System(global Positioning System)
Filed Oct 25, 2018PA

2019 SUBARU OUTBACK. CONSUMER WRITES WITH CONCERNS FOR FAULTY NAVIGATION SYSTEM THAT DISPLAYS THE WRONG POSTED LEGAL SPEED LIMIT WHILE DRIVING. *AS *JS

Unknown or Other
Filed Aug 29, 2018180 milesNJ

WINDSHIELD CRACK APPEARED OVERNIGHT ON THE 4TH DAY OF OWNERSHIP. THE CRACK COVERS 1/2 THE WINDSHIELD AND IS GROWING DAILY. NATURALLY IT CAN'T BE FIXED BECAUSE NO ONE HAS THE WINDSHIELD FOR A 2019 SUBARU OUTBACK IN STOCK OR AVAILABLE BY ORDER. NO VISIBLE CHIP DAMAGE APPARENT. NOTE THERE ARE MULTIPLE CLASS ACTION LAWSUITS AGAINST SUBARU FOR THIS IDENTICAL PROBLEM.

Unknown or Other
Filed Aug 18, 201823 milesCO

PURCHASED A BRAND NEW 2019 SUBARU OUTBACK 3.6R LIMITED WITH EYESIGHT. WITH LESS THAN 23 MILES ON IT, THE WINDSHIELD SPONTANEOUSLY CRACKED JUST SITTING IN THE GARAGE. RESEARCHING THE WEB SHOWS THIS IS A PROBLEM WITH SUBARU OUTBACK.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2019 Subaru Outback → · Every Outback year → · How the figures are calculated →