Page 14 of 21 · complaints 651–700 of 1,036

2019 Subaru Outback complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2019 record →

Electrical System
Filed Feb 19, 202115,500 milesMA

FREQUENT PROBLEMS WITH CAR STARTING DUE TO RUN DOWN BATTERY. WE HAVE HAD BATTERY RELATED SERVICE CALLS FROM AAA ON 7/29/19, 5/23/20, 6/4/20, 12/2/20, 1/23/21, AND 2/10/21. TODAY (2/19/21) THE CAR ONLY STARTED ON THE THIRD ATTEMPT AFTER PUMPING THE GAS A BIT. WE DID NOT CALL AAA BUT MADE AN APPOINTMENT WITH THE SUBARU DEALER. THIS WILL NOT BE OUR FIRST APPOINTMENT WITH THEM. PREVIOUS APPOINTMENTS WITH DEALER RELATED TO DIFFICULTY STARTING CAR WERE ON 6/9/20 (WHEN BATTERY WAS REPLACED), 12/22/20, AND 1/15/21. WE HAVE ALSO HAD REPLACEMENT OF A FUEL PUMP THAT WAS THE SUBJECT OF A RECALL, REPLACEMENT OF POWER STEERING GEAR BOX, AND A BRAKE ISSUE. ALL OF THE ABOVE WERE WHEN CAR WAS ON WARRANTY, AS IT IS STILL IS AS OF THIS WRITING. THE CAR CURRENTLY HAS ABOUT 15,500 MILES ON IT.

Electrical System
Filed Feb 19, 20217,288 milesCA

WE PURCHASED THE CAR IN JULY 2019. BY MAY 2020 WE HAD TO REPLACE THE BATTERY. BY THE END OF JANUARY 2021 WE HAD TO REPLACE THE BATTERY AGAIN. WE TOOK THE CAR TO THE DEALERSHIP AND THEY STATE THERE IS NOTHING WRONG WITH THE CAR. AFTER OWNING THE CAR FOR 19 MONTHS IT ONLY HAS 7,300 MILES ON IT AND HAS ALWAYS BEEN KEPT IN THE GARAGE WHEN NOT IN USE.

Electrical System
Filed Feb 15, 20215,000 milesCT

THE CAR FREQUENTLY DOES NOT START WHEN FOLLOWING CONDITIONS OCCUR: 1) FEW DAYS OF NON-USE, 2) AFTER SEVERAL SHORT DRIVES, AND, 3) HATCH IS KEPT OPEN FOR 2-3 HOURS. THE ISSUE WAS FIRST NOTICED 8 MONTHS AFTER THE START OF THE LEASE. SINCE THEN, IT HAS OCCURRED MORE FREQUENTLY. THE CAR NEEDS TO BE JUMP STARTED SUGGESTING THE BATTERY IS DRAINED. I HAVE MENTIONED THIS ISSUE TO THE DEALER NUMEROUS TIMES AND FEW MONTHS BACK THE DEALER REPLACED THE BATTERY UNDER WARRANTY. THE ISSUE HAS STARTED AGAIN.

Unknown or Other
Filed Feb 15, 2021AZ

SINCE MAY OF 2019 WE HAVE HAD THE WINDSHIELD REPLACED AND EYESIGHT CALIBRATED 5 TIMES. WE DRIVE THE SAME ROUTE WITH BOTH VEHICLES (OTHER IS NOT SUBARU) AND NO DAMAGE TO THE OTHER VEHICLE FOR AT LEAST 6 YEARS NOW.

Electrical System
Filed Feb 14, 20213 milesTX

I REQUESTED MANY TIMES TO HAVE OUR CAR CHECKED FOR NHSTA CAMPAIGN : 19V493000. THE DEALERSHIP SAID OUR CAR WAS NOT INCLUDED IN THAT CASE. OUR LANE ASSIST WAS TOO AGGRESSIVE FROM THE FIRST DAY WE DROVE THE CAR. THE DEALERSHIP SAID THE STEERING WAS SPEED SENSITIVE AND WE WERE DRIVING TOO FAST. WE EXPLAINED THAT WE COULD NOT KEEP THE CAR IN THE LANE WHEN DRIVING OVER 40 MPH. IN THE FIRST 24 MONTHS WE CARRIED THE CAR TO THE DEALERSHIP 20 TO 30 TIMES FOR THE UNSAFE STEERING ISSUE. TWENTY FOUR MONTHS LATER WE HAD A ROCK CHIP THE WINDSHIELD AND THE CHIP RAN INTO 3 CRACKS EACH OVER 8 INCHES LONG THAT AFTERNOON WHILE THE CAR WAS IN OUR HOME GARAGE. AFTER WE PAID A $500.00 DEDUCTIBLE AND THE DEALERSHIP REPLACED THE WINDSHIELD , THE CAR DROVE BETTER. THE BATTERY HAS BEEN REPLACED THREE TIMES, THE FUEL PUMP REPLACED, ALL THE SENSORS ON THE TAIL GATE HAVE BEEN, THE PASSENGER SIDE WINDOW WOULD STICK 1/2 UP, AND MANY OTHER PROBLEMS. A SCAN OF THE CAR SHOWS 10 MODULES FAILED WITH MANY ACTIVE CODES. THE CODES ARE THE SAME AS BEFORE THE THIRD BATTERY WAS INSTALLED. MANY OF THE CODES ARE SAFETY ISSUES.

Electrical System
Filed Feb 12, 202128,000 milesMN

BATTERY TOTALLY DEAD UPON ENTERING AND ATTEMPTING TO START. WINDSCREEN COMMENCED TO CRACK WHILE TRAVELING.

Electrical System
Filed Feb 11, 20218,800 milesMN

WE PURCHASED OUR 2019 SUBARU OUTBACK BRAND NEW. WE DIDN'T HAVE ANY PROBLEMS UNTIL 1.5 YEARS INTO THE PURCHASE. WE HAVE APPROX 8,800 MILES ON IT AND NOW EVERY TIME WE GO TO DRIVE IT, THE BATTERY IS DEAD. DEALER HAS TESTED THE BATTERY TWICE AND SAYS IT IS FINE AND THAT WE NEED TO KEEP THE CAR PLUGGED IN TO A BATTERY TENDER. EVEN THOUGH WE DRIVE IT A FEW TIMES A WEEK, INCLUDING ON THE HIGHWAY.

Electrical System
Filed Feb 10, 20214,735 milesRI

BATTERY ON VEHICLE IS CONSTANTLY AND CONSISTENTLY LOSING CHARGE. JUST REPLACED 2ND REPLACEMENT BATTERY. VEHICLE HAS LESS THE 5000 MILES. DEALERSHIP INSTALLED REMOTE STARTER THAT THEY STATED WAS CAUSING EXCESS DRAW ON BATTERY SO IN NOVEMBER THEY DISCONNECTED IT. THREE MONTHS LATER, THEY JUST REPLACED 2ND BATTERY.

Electrical System
Filed Feb 10, 202121,771 milesVA

BATTERY'S KEEP DISCHARGING. IN DEALERSHIP FOR THE SECOND TIME WITH DEAD BATTERY. LAST BATTERY IS ONLY 1.3 METS OLD. DEALERSHIP SAYS TO HAVE CAR TOWED AND NOT CHARGE BATTERY SO THEY CAN TROUBLESHOOT PROBLEM. READ ABOUT THE CLASS ACTION LAWSUIT AND TO CONTACT NTHSA.

Visibility › Windshield
Filed Feb 10, 202112,600 milesIA

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN THE CARPORT OF HER RESIDENCE, SHE NOTICED A VERTICAL CRACK FROM TOP TO BOTTOM IN THE CENTER OF THE WINDSHIELD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE WINDSHIELD WAS REPLACED HOWEVER, THE FAILURE RECURRED WHILE THE CONTACT WAS APPROACHING A STOP SIGN. AN UNKNOWN DEALER WAS CONTACTED. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 12,600

Electrical System
Filed Feb 8, 202110,000 milesCA

WOKE UP THIS MORNING AND THE REAR DOOR WAS OPEN AND THE CAR WOULDN'T START. THIS IS THE SECOND TIME THE BATTERY FAILED FOR SEEMINGLY NO REASON AND THE 1ST TIME THE REAR DOOR WAS OPEN. CAR WAS PARKED AND HADN'T BEEN STARTED FOR A COUPLE OF DAYS.

Electrical System
Filed Feb 8, 20215,117 milesAL

BATTERY DRAINED WHILE PARKED AND HAD TO BE JUMPED LESS THAN TWO YEARS AFTER PURCHASING THE VEHICLE. ALSO, REAR TAILGATE IS NOT OPENING PROPERLY.

Electrical System
Filed Feb 6, 2021VA

PURCHASED CAR IN DEC 2020 AND BATTERY HAS DRAINED TWICE AND NEEDED TO BE JUMPED JUST FROM HAVING DOORS OPEN TO PACK AND CLEAN THE VEHICLE.

Electrical System
Filed Feb 1, 20217,500 milesOH

VEHICLE HAS BEEN DEAD ON 4+ OCCASIONS. STATIONARY, IN GARAGE. VEHICLE IS DRIVEN AS LITTLE AS ONCE PER WEEK AT TIMES BUT THE BATTERY OR ELECTRIC DRAW HAS CAUSED THE CAR TO FAIL IN AS LITTLE AS A COUPLE DAYS OR EVEN TRUNK BEING OPEN FOR 15-20MIN. I'VE HAD TO TOW THIS VEHICLE 3TIMES FOR SERVICE. DEALER IS BRUSHING THIS OFF WITHOUT RESPONSIBILITY. SAYING THE CAR HAS TO BE DRIVEN FOR MORE THAN 20MINUTES TO RECEIVE FULL CHARGE. ALSO, THE VEHICLE HAS A NUMBER OF ELECTRONICS THAT REQUIRE THE VEHICLE TO BE DRIVEN MORE. THEY REFUSE TO REPLACE THE BATTERY UNLESS IT CHECKS BAD. THE ISSUE IS AN ELECTRICAL DRAW. MOST LIKELY SEEMS RELATED TO THE REAR HATCH. BATTERY SHOULD BE REPLACED WITH A LARGER CAPACITY AND THESE VEHICLES SHOULD BE RECALLED AND DIAGNOSED FOR ELECTRICAL DRAW FAILURES.

Service BrakesCrash
Filed Jan 25, 202112,000 milesNY

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED WHILE PARALLEL PARKING, THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO A POWER POLE. THE CONTACT PLACED THE VEHICLE IN DRIVE AND THE VEHICLE LURGED FORWARD WHILE THE BRAKE PEDAL WAS DEPRESSED. A POLICE REPORT WAS FILED. THERE WAS NO REPORTED INJURIES, FIRE, OR AIR BAG DEPLOYMENT. THE VEHICLE WAS TAKEN TO THE CONTACT'S RESIDENCE. THE CONTACT MENTIONED THE SIDE PANEL, BUMPER AND LIGHTS WERE DAMAGED. THE INSURANCE COMPANY WAS INFORMED ABOUT THE FAILURE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 12,000.

Electrical System
Filed Jan 25, 202132,000 milesNH

BATTERY DEAD WITH NO EXPLANATION. COLD OUTSIDE (17 DEG F), CAR NOT DRIVEN FOR 2 DAYS BEFORE ATTEMPTING TO START. CAR WAS DRIVEN FOR ABOUT 4 HOURS ON FRIDAY, WOULD NOT START ON MONDAY.

Lane Departure › Lane Keep › Steering Assist
Filed Jan 22, 20213 milesTX

TL* THE CONTACT LEASED A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THE LANE DEPARTURE ASSIST SWITCHED THE VEHICLE FROM ONE LANE TO ANOTHER LANE INDEPENDENTLY AND IN AN AGGRESSIVE MANNER WITHOUT DRIVER INPUT. THE VEHICLE WAS TAKEN TO BRANDON TOMES SUBARU (1100 S. CENTRAL EXPY, MCKINNEY, TX 75070) TO BE DIAGNOSED. THE DIAGNOSTIC RESULT WAS NOT DISCLOSED. THE CONTACT WAS INFORMED THAT THE STEERING WHEEL WAS SPEED SENSITIVE AND THAT HE WAS DRIVING THE VEHICLE TOO FAST. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE SAME DEALER FOR THE SAME FAILURE NUMEROUS TIMES AND THAT THE DEALER WAS UNABLE TO FIND A SOLUTION FOR THE ISSUES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED SEVERAL CASES. THE FAILURE MILEAGE WAS APPROXIMATELY 3. *BF..

Visibility/Wiper
Filed Jan 22, 202113,000 milesCA

I WAS DRIVING DOWN THE FREEWAY AND MY WINDSHIELD SPONTANEOUSLY CRACKED AT THE TOP MIDDLE EDGE AND SHOT DOWN ALMOST HALFWAY ACROSS THE WINDSHIELD. A ROCK ON ANY OTHER OBJECT DID NOT HIT MY WINDSHIELD. IT JUST SIMPLY BROKE SPONTANEOUSLY. DUE TO THIS BREAK THE FORWARD COLLISION SENSOR IS NOW FAILING AND WARNING ME TO GET MY CAR SERVICE. THIS PROBLEM IS WELL DOCUMENTED THROUGH OTHER COMPLAINS AND EXISTING LAWSUITS.

Air BagsCrash1 injured
Filed Jan 20, 20219,000 milesNY

TL* THE CONTACT OWNED A 2019 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING 55 MPH, WHEN ANOTHER VEHICLE REAR ENDED HIS VEHICLE AND THE ENGINE SEIZED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED HIS WIFE (SEATED AT THE FRONT PASSENGER SEAT) SUSTAINED 2 FRACTURED RIBS, 2 FRACTURED VIBRATES AND HAD SURGERY ON HER BOTH LUNGS. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE INSURANCE DEEMED THE VEHICLE A TOTAL LOSS. THE VEHICLE WAS TOWED TO TOW LOT. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.

Visibility/Wiper
Filed Jan 19, 202119,000 milesID

THE WINDSHIELD CRACKED FOR NO REASON WHILE DRIVING ON A HIGHWAY AND NEEDED A COMPLETE REPLACEMENT.

Visibility/Wiper
Filed Jan 18, 2021NJ

FRONT WINDSHIELD CRACKED WHILE VEHICLE PARKED IN DRIVEWAY. CRACK IS IN PASSENGER SIDE EXTENDING FROM SIDE ACROSS AND CURVING UP. HAD SEVERAL WINDSHIELD REPAIRS NEAR CENTER OF GLASS BEFORE. MILEAGE IS JUST UNDER 34,000 MILES.

Electrical System
Filed Jan 18, 202126,313 milesVA

WE HAD AN ONCOLOGY APPOINTMENT, PARKED AS NORMAL. AFTER THE VISIT ABOUT 90 MINUTES LATER, WE ATTEMPT TO DRIVE HOME AND THE CAR WOULDN'T START, HORN WON'T BLOW AND WE'RE PRESENTLY AWAITING A JUMP FROM AAA. THE CAR WAS UNDRIVEABLE AS NO SYSTEMS WORKED WITHOUT THE BATTERY.

Visibility › Windshield
Filed Jan 14, 202114,702 milesTX

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE, HE NOTICED A CRACK ON THE WINDSHIELD FROM THE DRIVER'S SIDE TO THE CENTER OF THE WINDSHIELD. THE CONTACT STATED THE CRACK WAS NOT CAUSED BY AN IMPACT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,702.

Electrical System
Filed Jan 14, 20218,000 milesUT

WE HAVE HAD SEVERAL BATTERY ISSUES. NOW SOMETHING IS CAUSING THE KEY FOB TO STOP WORKING, DOME LIGHTS WON'T TURN ON AND TIRE PRESSURE SENSORS DON'T WORK. IT'S BEEN FIXED ONCE BY SUBARU AND BROKE AGAIN WITHIN A WEEK. THEY SAID IT HAD TO DO WITH A FUSE IN THE COMPUTER BIU OR SOMETHING BUT THE CAR IS UNSAFE AND SUBARU WON'T DO ANYTHING ABOUT IT. THE HAS HAD PROBLEMS SINCE WE BOUGHT IT BRAND NEW. CURRENTLY HAS 29K BUT STARTED HAVING PROBLEMS WITH THE BATTERY WITHIN WEEKS OF PURCHASE.

Visibility/Wiper
Filed Jan 11, 2021NY

ON THE MORNING OF 1/10/21, WHEN I STARTED THE CAR IN OUR DRIVEWAY FOR THE FIRST TIME THAT DAY, I NOTICED A SPONTANEOUS CRACK ON MY WINDSHIELD BEGINNING FROM THE DRIVER SIDE EDGE AND CONTINUING DIAGONALLY UP AND TOWARDS THE PASSENGER SIDE. IT WAS ABOUT 8 INCHES LONG. THERE WAS NO INDICATION THAT ANYTHING HAD FALLEN ON THE WINDSHIELD NOR ANY POINT OF IMPACT. THIS IS THE 3 OR 4TH TIME THIS HAS HAPPENED SINCE I'VE OWNED THIS CAR.

Visibility/Wiper
Filed Jan 8, 202129,000 milesCA

THIS IS MY SECOND WINDSHIELD THAT WAS REPLACED ON 12/08/2020 I WALKED OUT TO MY CAR WHICH HAD BEEN PARKED IN THE DRIVE WAY SINCE 12/30/2020 AND NOTICED THE WINDSHIELD WAS CRACKED FROM THE BOTTOM PASSENGER SIDE UNDER THE BLACK WINDOW TRIM I CALLED THE DEALERSHIP AND THEY SAID TO CALL MY INSURANCE. THERE IS NO CHIP NO NOTHING JUST THE CRACK LEADING FROM THE BOTTOM TO THE MIDDLE OF THE WINDOW NOW

Visibility › Windshield
Filed Jan 7, 20217,000 milesCO

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED AND PASSING ANOTHER VEHICLE, THE FRONT WINDSHIELD CRACKED WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO HEUBERGER SUBARU (1080 MOTOR CITY DR, COLORADO SPRINGS, CO 80905, (719) 475-1920) WHERE THE CONTACT WAS INFORMED THAT THE WINDSHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, HE NOTICED THE WINDSHIELD WAS CRACKED. THE VEHICLE WAS TAKEN TO THE SAME DEALER. THE FAILURE WAS CAUSED BY A STONE CHIP. THE DEALER INFORMED THE CONTACT ABOUT THE WINDSHIELD PROGRAM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 7,000.

Visibility/Wiper
Filed Jan 6, 202110,000 milesTN

WINDSHIELD SPONTANEOUSLY CRACKED. HAS HAPPEN TWICE. BOTH TIMES VEHICLE WAS STATIONARY, PARKED IN A GARAGE. WINDSHIELD WAS IN PERFECT CONDITION. NOT THE RESULT OF A IMPACT.

Electrical System
Filed Jan 6, 202124,000 milesUT

2019 OUTBACK - CAN'T REMOVE IGNITION KEY EVEN THOUGH CAR IS OFF AND IN PARK.

Structure › Body
Filed Jan 5, 2021MN

TAILGATE HAS OPENED, ON ITS OWN, ON 4 SEPARATE OCCASIONS. IN 2 INSTANCES IT HAD REMAINED OPEN AND UNNOTICED LONG ENOUGH TO KILL THE BATTERY AND REQUIRED TOW SERVICE TO CHARGE IT. I FIRST REPORTED THIS TO MY SUBARU DEALER IN SPRING 2020. IN ALL 4 CASES THE CAR WAS PARKED IN THE GARAGE WHEN IT HAPPENED, MOST RECENTLY ON CHRISTMAS EVE TO CHRISTMAS MORNING, AND AGAIN JUST 5 DAYS LATER.

Visibility › Windshield
Filed Jan 4, 202142,500 milesTX

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING A SMALL PEBBLE HIT THE WINDSHIELD AND CAUSED A MASSIVE CRACK. THE FAILURE WAS THE SECOND TIME THE ISSUE HAD OCCURRED WITHIN 4 MONTHS. THE FIRST WINDSHIELD WAS EQUIPPED WITH THE SPECIAL EYESIGHT GLASS. THE REPAIRS WERE PERFORMED AT SUBARU OF GEORGETOWN (7501 S INTERSTATE 35 FRONTAGE RD, GEORGETOWN, TX 78626, (512) 930-2111) AND WAS PAID FOR OUT OF POCKET. THE SECOND TIME THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,500.

Visibility/Wiper
Filed Jan 3, 202122,000 milesOH

I WAS PICKING MY SON UP FROM SCHOOL WHEN THE CRACK STARTED, AS I SAT IN THE PARKING LOT IT CONTINUED DOWN AND ACROSS THE CENTER OF THE WINDSHIELD. THERE WERE NO CHIPS OR DINGS TO BE FOUND. I DO BELIEVE IT CAUSES THE FORWARD CRASH INDICATOR TO TRIP SOONER THAN IT SHOULD.

Electrical System
Filed Jan 3, 20212,800 milesCA

MY 2019 OUTBACK (BOUGHT IN SEPT 2019) HAS BEEN EXPERIENCING DEAD BATTERY ISSUES. I HAVE HAD TO JUMP START IT TWICE IN THE LAST FEW MONTHS. I AM ONLY DRIVING PRIMARILY ONE TIME PER WEEK DUE TO COVID, BUT I DON'T FEEL THAT I SHOULD HAVE THESE ISSUES WITH A NEW CAR/BATTTERY. READING THAT OTHERS EXPERIENCE THE SAME ISSUES AS I DO. I JUST DROVE ON WEDNESDAY AND PURPOSEFULLY DROVE AN EXTRA TIME (TOTAL DRIVE TIME WAS PROBABLY 25 MINUTES, STOPPING ONCE) AND ON SATURDAY THE BATTERY WAS DEAD AGAIN. I DON'T WANT TO KEEP EXPERIENCING THIS. WAS GOING TO CHANGE MY BATTERY BUT I DON'T KNOW THAT IT WILL SOLVE THE PROBLEM FROM WHAT I AM READING. I WANT TO REPORT IT SO THAT IT CAN BE INVESTIGATED AND POTENTIALLY FIXED.

Electrical System
Filed Jan 1, 202114,500 milesOR

SINCE WE PURCHASED THE CAR 6 MONTHS AGO WE WOULD FIND THE DOORS UNLOCKED AND OCCASIONALLY THE TRUNK GATE AJAR. THE GATE WAS FOUND AJAR THIS MORNING, AND HAD APPARENTLY BEEN SO ALL NIGHT, AND THE BATTERY IS NOW DEAD. THIS SEEMS LIKE A SERIOUS MALFUNCTION OF THE ELECTRICAL SYSTEM IN THE CAR. THE TRUNK OPENING AT RANDOM HAS DRAINED OUR BATTERY AND MAY LEAD TO FURTHER ISSUES IN THE FUTURE.

Visibility/Wiper
Filed Dec 31, 2020100 milesMD

I PURCHASED MY OUTBACK IN APRIL OF 2019. WHILE I WAS DRIVING ON A HIGHWAY, MY OUTBACK'S WINDSHIELD CRACKED IN JUNE OF 2019 AND MY LOCAL SUBARU DEALERSHIP REPLACED THE WINDSHIELD DURING THE SUMMER OF 2019. THEN WHILE I WAS DRIVING ON A HIGHWAY IN JULY OF 2019 THE WINDSHIELD OF MY 2019 OUTBACK CRACKED AGAIN. SUBARU OUTBACK'S REPLACEMENT WINDSHIELDS ARE NO BETTER THAN THE ORIGINAL WINDSHIELDS. THEY ARE DEFECT AS WELL. MY 2019 SUBARU OUTBACK'S WINDSHIELD HAS CRACKED TWICE IN AN 14-MONTH PERIOD.

Visibility › Windshield
Filed Dec 29, 202015,000 milesCA

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING IN THE RAIN THE WINDSHIELD CRACKED. THE VEHICLE WAS TAKEN TO OCEAN SUBARU OF FULLERTON (1100 S. EUCLID ST, FULLERTON, CA 92832, (714) 909-2363) AND THE FIRST TIME THEY TOLD THE CONTACT SHE WOULD HAVE TO PAY FOR THE REPAIRS ON HER OWN. THE SECOND TIME THE FAILURE OCCURRED, THE DEALER REPAIRED THE WINDSHIELD. THE ISSUE HAS OCCURRED FOR THE THIRD TIME WITH THE WINDSHIELD GLASS BEING A SPECIAL GLASS CALLED EYESIGHT GLASS WITH SENSORS IN THE ACTUAL GLASS. THE REPAIRS HAD TO BE PERFORMED AT THE DEALER. THE MANUFACTURER HAD NOT BEEN CONTACTED YET. THE FAILURE MILEAGE WAS 15,000.

Visibility/Wiper
Filed Dec 29, 202010,000 milesOR

SPONTANEOUS CRACK IN WINDSHIELD. I AM THE ONLY DRIVER OF THE CAR. IT WASN'T HIT BY GRAVEL OR ANYTHING. CRACK JUST APPEARED ONE DAY ABOVE AND BEHIND THE REAR VIEW MIRROR. WILL NEED TO HAVE THE EYESIGHT SAFETY FEATURES RECALIBRATED WHEN I HAVE THE WINDSHIELD REPLACED.

Electrical System
Filed Dec 27, 2020MI

THE VEHICLE HAS LESS THAN 12000 MILES ON IT. BATTERY KEEPS DYING. WE CARRY A JUMPER CABLE AND A BATTERY CHARGER ALL THE TIME. DEALER REFUSED TO CHANGE THE BATTERY IN JUNE 2020 (IN FORT COLLINS, COLORADO), DEALER SIMPLY CHARGED THE BATTERY. WE DON'T KNOW IF IT IS AN ALTERNATOR PROBLEM, A BATTERY PROBLEM, OR OTHER ELECTRICAL SYSTEMS COMPONENTS THAT KEEP DRAINING BATTERY WHEN THE VEHICLE IS PARKED. THIS HAD MADE THE CAR MOST UNRELIABLE. THIS IS AN ONGOING PROBLEM, PERSISTING FOR OVER THE PAST 8 MONTHS.

Electrical System
Filed Dec 26, 2020FL

VEHICLE WILL NOT START ON NUMEROUS OCCASIONS. WE REPLACED THE BATTERY, BUT PROBLEM CONTINUES. SEVERAL ATTEMPTS TO GET PROBLEM CORRECTED BY DEALERSHIP SERVICE DEPARTMENT HAVE FAILED. PROBLEM HAS OCCURRED FOR MORE THAT 5 MONTHS NOW.

Electrical System
Filed Dec 24, 202014,125 milesTX

SINCE PURCHASING USED, JUNE 2020, THE ELECTRICAL SYSTEM DRAINED THE BATTERY DEAD. BATTERY WAS REPLACED THE FIRST TIME BUT IT HAS OCCURRED A SECOND TIME SINCE.

Electrical System
Filed Dec 22, 202010,000 milesIN

MY 2019 SUBARU OUTBACK BATTERY HAS DIED MULTIPLE TIMES ON ME. I PREVIOUSLY HAD A 2017 SUBARU OUTBACK AND HAD NO ISSUES AT ALL WITH THE BATTERY. THE FIRST TIME THE BATTERY DIED, MY NEIGHBOR WAS ABLE TO JUMP START THE BATTERY. IT HAS HAPPENED 4 MORE TIMES AND HAD TO CONTACT SUBARU ROADSIDE ASSISTANCE TO GET MY BATTERY JUMPSTARTED. IT SEEMS THAT THE ELECTRICAL PROBLEM IS WITH THE LIFTGATE. A COUPLE OF TIMES I'VE COME OUT TO START MY CAR AND THE LIFTGATE IS UP, BATTERY IS DEAD. THE LIFTGATE ALSO MYSTERIOUSLY OPENED ON ME ONCE DURING A ROADTRIP TO GATLINBURG WITH MY VEHICLE LOCKED. OTHER TIMES WHEN THE LIFTGATE IS CLOSED AND BATTERY IS DEAD, AFTER JUMPSTARTING, I CAN HEAR THE CAR TRY TO PULL THE TAILGATE TIGHT LIKE IT THOUGHT THE TAILGATE WAS OPEN. THE LAST TIME THAT I HAD MY BATTERY JUMPED, I WAS OUTSIDE THE CAR. AS SOON AS THE CHARGER WAS CONNECTED TO THE BATTERY, ALL THE INTERIOR LIGHTS AND RADIO CAME ON. (INSTRUMENT PANEL, DOME LIGHTS, ETC.) ALL THE DOORS WERE SHUT, AND I HAD NOT PUSHED A BUTTON TO GET THIS TO OCCUR. THAT, TO ME, DEFINITELY POINTS OUT AN ELECTRICAL ISSUE. FROM WHAT I'VE SEEN ON THE INTERNET, IT SEEMS THAT SUBARU HAS AN ISSUE WHERE THE COMPUTER CONTINUALLY SENDS A REQUEST TO THE TAILGATE TO ENSURE THAT IT IS CLOSED. THIS SEEMS TO BE WHAT IS KILLING THE BATTERY. THERE HAVE BEEN CAMPERS STRANDED WITH A DEAD BATTERY DUE TO TAILGATE OPEN AND TENT ATTACHED TO THE CAR. THIS SEEMS TO CONTRADICT SUBARU OUTBACK'S BUILD FOR OUTDOOR ADVENTURE. I'VE CONTACTED ROMAIN SUBARU

Visibility › Windshield
Filed Dec 22, 202030,000 milesNJ

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THE FRONT WINDSHIELD CRACKED WITHOUT IMPACT. THE CONTACT STATED THAT THE CRACK WAS LOCATED IN THE UPPER MIDDLE SECTION OF THE WINDSHIELD. THE CONTACT INDICATED THAT THE CRACK OCCURRED WHILE THE VEHICLE WAS PARKED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE.*DT CONSUMER WOULD LIKE TO CANCEL COMPLAINT.*JB

Visibility/Wiper
Filed Dec 20, 202016,700 milesWA

WE DEVELOPED TWO SPONTANEOUS CRACKS IN OUR WINDSHIELD. THE VEHICLE WAS STATIONARY, PARKED IN OUR GARAGE. NO DEBRIS HIT THE WINDSHIELD AT ANY TIME. THE CRACKS BEGIN UNDER/AT THE DRIVER SIDE NEAR/UNDER THE WIPER UNIT. (THE CRACKS ESSENTIALLY FORM A WIDE "V" ONE CRACK TOWARD THE PASSENGER SIDE IS QUITE LONG AND GROWING, THE OTHER IS SHORT - ABOUT 3" NOW ALSO GROWING). THE LOCATION OF THE BEGINNING OF THE CRACK/S IS UNDER THE LEVEL OF THE HOOD OF THE CAR, WHICH WOULD ALSO MAKE IT NEAR IMPOSSIBLE FOR THE CRACK TO BE DUE TO A PEBBLE, GRAVEL, ETC.

Electrical System
Filed Dec 17, 2020IL

SUBARU OUTBACK 2019 IS UNDER WARRANTY - PURCHASED 4-6-2019 12/3/2020 CAR WHICH IS IN THE GARAGE WOULD NOT START. BATTERY WAS DEAD/DRAINED,INDICATOR LIGHT WAS ON. WENT BACK OUT AND TRIED IT AGAIN AND JUST CLICKS WOULD NOT START. 2. CALLED SERVICE DEPARTMENT AND THEY RECOMMENDED THAT I CALL ROADSIDE ASSISTANCE TO JUMP AND START THE BATTERY GOT CAR STARTED, LET IT RUN FOR 40 MINUTES. THEY DID NOT CHECK THE ALTERNATOR BUT WE ASKED THEM TO. TURNED THE CAR OFF AFTER 40 MINUTES AND PUT THE CAR BACK IN THE GARAGE.- 12/4/2020 - MORNING - CAR STARTED, WENT TO MY DESTINATION. RETURNED HOME, TURNED OFF THE CAR NOTICED CLICKING SOUNDS FOR 5 MIN WHICH I HAD NEVER HEARD BEFORE. 12/4/2020. CALLED CAR SERVICE DEPARTMENT: THEY RECOMMENDED TO BRING THE CAR TO CHECK THE BATTERY ETC. WHICH I DID.. NOTE: BETWEEN DEC 4 AND DEC 13 HAVE BEEN DRIVING THE CAR REGULARLY. DEC. 13, 2020 - SUNDAY - 2ND TIME CAR WOULD NOT START DROVE CAR TO GROCERY STORE. CAME OUT OF STORE .. CAR WOULD NOT START. CALLED ROADSIDE ASSIST. JUMP START MY CAR. AFTER JUMP START CAR, I DROVE CAR AT LEAST 1/2 HR TO 45 MIN AND CAME HOME, LEFT THE CAR RUNNING IN THE DRIVEWAY FOR AT LEAST 45 MI . CAME HOME AND SET UP AN APPOINT AT SERVICE DEALERSHIP FOR 11:30 ON DECEMBER 14. DEC. 14, 2020 - MONDAY -DROVE HOME FROM DEALERSHIP, CONTINUED TO DRIVE CAR FOR A F ABOUT 25 MILES. ARRIVED HOME - TURNED THE CAR OFF FOR A PERIOD OF TIME. WHEN I TRIED TO START CAR TO PARK IT IN THE GARAGE, CAR STARTED BUT THE STARTER MOTOR WAS VERY SLUGGISH AT TH

Visibility/Wiper
Filed Dec 15, 20205,700 milesCA

I WAS DRIVING ON THE FREEWAY AND MY WINDSHIELD CRACKED AT THE PASSENGER SIDE BOTTOM AS THE CRACK TRAVELED UP THE WINDSHIELD. I DID NOT NOTICE ANYTHING HIT IT.

Power Train
Filed Dec 11, 202034,000 milesCA

ON THE MORNING OF DECEMBER 9TH, 2020 I WAS DRIVING TO WORK ON THE FREEWAY AND WAS ON AN INTERCHANGE FROM ONE FREEWAY TO ANOTHER WHEN I SUDDENLY HEARD A 'CRACK'. AS I ARRIVED TO WORK A FEW MINUTES LATER I NOTICED THAT MY WINDSHIELD NOW HAD A LARGE CRACK IN IT. I LOOKED FOR A POINT OF IMPACT THINKING A PROJECTILE MIGHT HAVE HIT IT BUT I DID NOT FIND ONE. AT THAT POINT I REMEMBERED THAT I WAS THE ONLY ONE ON THE INTERCHANGE AT THE TIME AND THAT THERE WAS NO CAR IN FRONT OF ME TO SEND ANY PROJECTILES FLYING BACK. I BELIEVE THIS IS DUE TO A FAULTY WINDSHIELD AS THERE WAS NO OTHER CAUSE FOR THE CRACK. ADDITIONALLY, ENGINE FEELS LIKE IT SPUTTERS OR AS IF TRANSMISSION DOES NOT CHANGE GEARS CAUSING A DELAY IN PICK UP AND POTENTIALLY DANGEROUS LACK OF ACCELERATION.

Visibility/Wiper
Filed Dec 11, 202023,375 milesTX

THE DAY I DROVE THE CAR OFF THE LOT, I NOTICED A CHIP ON THE WINDSHIELD RIGHT IN THE LINE OF VIEW THAT I DID NOT SEE DURING THE TEST DRIVE. I TOOK IT TO GET REPAIRED BY A REPUTABLE COMPANY AND THEY NOTICED 4 SEPERATE CHIPS. THEY PERFORMED THE RECOMMENDED REPAIRS AND REPLACED MY WINDSHIELD WIPERS. WHEN THE WEATHER BECAME COLD IN HOUSTON, I NOTICED A NEW CHIP THAT HAD A CRACK FORM DOWN THE UPPER RIGHT QUADRANT ON THE WINDSHIELD. I THOUGHT SOMEONE HAD PHYSICALLY DAMAGED THE CAR, BUT UPON EXAMINATION THERE WAS NO EVIDENCE OF SUCH A THING HAVING HAPPENED.

Visibility/Wiper
Filed Dec 11, 202021,315 milesCA

WHILE DRIVING ON A HIGHWAY MY GRANDSON ASKED ABOUT A "LINE"IN THE WINDSHIELD. I HAD NOT NOTICED IT BUT THERE WAS A SIX INCH CRACK EXTENDING DOWNWARD FROM THE TOP EDGE. FROM THE DRIVER'S SIDE IT WAS OBSCURED BY THE REAR VIEW MIRROR. WITHIN TWO OR THREE DAYS IT HAD CURVED IN AN S SHAPE TO ABOUT EIGHTEEN IN CHES IN LENGTH. NOTHING HAD HIT THE WINDSIELD WHILE DRIVING AND I HAD NOT DRIVEN ON ANY ROUGH ROADS.

Visibility/Wiper
Filed Dec 8, 202030,500 milesIN

WINDSHIELD SPONTANEOUSLY CRACKED ALL THE WAY ACROSS WHILE DRIVING ON THE INTERSTATE.

Engine
Filed Dec 8, 20209,300 milesOR

RANDOM LACK OF ACCELERATION AND ENGINE STUMBLE; FAILED TO ACCELERATE WHEN PULLING OUT INTO TRAFFIC FROM SIDE STREET NEARLY BEING HIT BY ON-COMING CAR. SEEMS TO HAVE BECOME MORE FREQUENT AFTER ENGINE FUEL PUMP WAS CHANGED DUE TO RECALL.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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