Car on battery number 3...should not be. Something wrong.
2017 Subaru Outback complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →
Car on battery 3... Should not be Problem somewhere
The battery keeps needing to be replaced. The battery dies in 1.5 years or less . This is not good. The dealer says they gave me a bad battery and the system looks fine, but this has happened twice now, Something is wrong with the system.
PREMATURE BATTERY FAILURE. FOURTH BATTERY REPLACED BY DEALERSHIP 3/21/21 SINCE PURCHASED NEW 9/15/2016
I HAVE HAD TO REPLACE BATTERY TWICE. BATTERY FROM FACTORY HAD A BAD CELL AND IT WASN'T QUITE 2 YEARS OLD. DEALERSHIP REPLACED IT IN MACON, GA. LESS THAN A YEAR I WAS AT A SERVICE PLACE FOR OIL CHANGE. CAR WOULDN'T START AND HAD TO REPLACE BATTERY. DATES: 10/22/18, 7/15/2019
I AM ON MY 4TH BATTERY IN 4 YEARS. THE BATTERY GOES DEAD VERY QUICKLY AND THE SERVICE DEPARTMENT CANT TELL ME WHY. THERE ALSO SEEM TO BE OTHER RANDOM ELECTRICAL ISSUES THAT GO CRAZY AT RANDOM TIMES. THE CRUISE CONTROL WHEN TRYING TO SET THE SPEED HIGHER WILL GO LOWER. THE WINDOWS WILL OCCASIONALLY NOT ROLL ALL THE WAY UP.
BATTERY DRAIN IS UNUSUAL. BATTERY LIFE SHORTENED SEVERELY AS A RESULT
REAR BACKUP CAMERA REMAINS ON AFTER SHIFTING FROM REVERSE TO DRIVE. SCREEN HAS SEVERE BURN IN WITH Z PATTERN ACROSS ENTIRE DISPLAY. MAKING IT UN-VIEWABLE.
SAFETY RISK: WINDSHIELD- 05/14/21 EXITED MY HOME AND WENT TO MY VEHICLE THAT HAD NOT MOVED AT ALL THAT DAY OR THE NIGHT PRIOR. I NOTICED A LARGE CRACK ON MY WINDSHIELD THAT I HAD NEVER NOTICED BEFORE. NO SIGN OF THIS CRACK PRIOR TO 5/14/21.
BATTERY HAS FULLY DRAINED AT LEAST FIVE TIMES. TOOK IT TO DEALER AND THEY FOUND NOTHING. I HAVE PURCHASED A MOBI POWER CELL FOR JUMPING THIS OUTBACK.
VEHICLE SUFFERS FROM UNKNOWN ELECTRICAL PROBLEMS THAT CAUSE FREQUENT BATTERY DRAIN, WITHOUT SOMETHING OBVIOUS LIKE A DOME LIGHT BEING LEFT ON. DESPITE BATTERY REPLACEMENT, DEAD BATTERIES ARE A COMMON PROBLEM LEADING TO NOT BEING ABLE TO START THE CAR IN POTENTIALLY UNSAFE AREAS (OFF HOURS, FAR AWAY FROM ASSISTANCE, ETC). SEEMS LIKE A NEW CAR SHOULDNT HAVE TO REPLACE ITS BATTERY THIS FREQUENTLY.
I BOUGHT MY CAR IN 2016. I HAD A JOB THAT MADE IT NECESSARY TO DRIVE 44 MILES DAILY FIVE DAYS WEEK. NOW I HAVE RETIRED AND DO NOT DRIVE EVERY DAY. MY CAR BATTEY WOULD NOT HOLD A CHARGE. I BOUGHT A NEW ONE, IT CAN'T STAY CHARGED EITHER. SOMETHING IN THE CAR IS DRAINING THE BATTERY. I TURN EVERYTHING OFF AND STILL CANNOT HOLD A CHARGE OVER 1 DAY. THIS IS HAPPENING TO A LOT OF SUBARU OUTBACK OWNERS. YEARS 2017 TO 2020. MY CAR IS A 2017. I HAVE HAD TO BUY A CHARGER AND MUST LEAVE IT ATTACHED TO THE WHENEVER I'M NOT GOING TO DRIVE FOR A DAY OR TWO. I HAVE A $40,000 CAR AND I CANNOT TRUST IT.
WINDSHIELD CRACKED SPONTANEOUSLY. AM AWARE THERE HAVE BEEN NUMEROUS COMPLAINTS IF SIMILAR PROBLEMS ON YEAR AND MODEL, 2017 SUBARU OUTBACK. VEHICLE IS GARAGED AND I'VE NOTED CRACK IS "GROWING." LOCAL DEALER CLAIMS TO BE UNAWARE OF A BROADER ISSUE INVOLVING MANY OTHER VEHICLE OWNERS DESCRIBING SAME PROBLEM.
WALKED OUT OF STATERS BROS AND THE WINDSHIELD CRACKED FROM THE VERY BOTTOM CENTER AND TRAVELED UP 10 INCHES AND OVER TO DRIVERS SIDE 16 INCHES.UP ON ITS OWN WHILE I WAS IN THE STORE. NO CRACK PRIOR TO LEAVING MY VEHICLE 25 MINUTES EARLIER.
WE HAVE EXPERIENCED MULTIPLE, ONGOING BATTERY DRAIN INCIDENTS, REPLACING THE BATTERY TWICE IN ONE YEAR (MOST RECENTLY). WE ARE LEFT STRANDED REPEATEDLY AND MUST JUMP THE CAR FOR IT TO START. I UNDERSTAND THIS IS AN ONGOING ISSUE WITH THIS MODEL AND OTHERS. THE INCIDENTS HAPPEN SEEMINGLY RANDOMLY. IT IS WORKING FINE, THEN YOU GO BACK TO GET IN IT AND IT WON'T START. SOMETIMES, WHEN YOU ARE ATTEMPTING TO START IT, THE BACK HATCH WILL MAKE A SOUND/MOTION. WE HAVE BEEN STRANDED MORE TIMES THAN I CAN COUNT! AFTER 4 YEARS OF THIS, WE ARE BEYOND FRUSTRATED. I DO NOT FEEL SAFE ON THE ROAD BY MYSELF. MOST OWNERS HAVE TAKEN TO KEEPING A BATTERY JUMPER WITH THEM AT ALL TIMES. RIDICULOUS.
SOMETIMES THE BATTERY GOES DEAD FOR NO REASON. THIS HAS HAPPENED MULTIPLE TIMES IN THE LAST 2 YEARS, WITH THE MOST RECENT EVENT OCCURRING TODAY (MAY 10, 2021). IT COULD OCCUR AFTER I HAVEN'T DRIVEN IT FOR A DAY OR IN THE MIDST OF A ROAD TRIP AFTER I'VE STOPPED FOR LUNCH AND IT WON'T RESTART. I HAVE REPLACED THE BATTERY 2 TIMES SINCE PURCHASING MY CAR (USED) IN 2019.
MY NEW BATTERY WAS DRAINED TO A POINT THE VEHICLE WOULD NOT START. I MESSAGED SOME BIBLE STUDY FRIENDS AND ONE WAS GOING TO COME OVER AND JUMP MY VEHICLE. WHILE WAITING I PUT THE CAR IN NEUTRAL AND PUSHED IT OUT OF MY GARAGE INTO THE DRIVEWAY. THE DRIVEWAY IS ON A STEEP SLOPE. ONCE IN THE DRIVEWAY I TRIED PUTTING THE CAR INTO PARK, IT WOULD NOT GO INTO PARK. IN FACT IT WOULD ONLY GO INTO DRIVE WHICH DID NOT STOP THE VEHICLE FROM ROLLING BACKWARDS. I TRIED THE EMERGENCY BRAKE BUT IT IS ELECTRICALLY OPERATED AND DID NOT WORK. THE BRAKES WERE VERY HARD TO HOLD SINCE THE HYDRAULICS WERE NOT KICKING IN, SAME WITH THE POWER STEERING. I AM A BIG STRONG GUY SO I WRESTLED THE CAR TO TURN IT DIAGONALLY IN THE DRIVEWAY AS IT ROLLED BACKWARDS, TRYING TO PREVENT IT FROM GOING INTO THE STREET AND FLYING INTO SOMEONE'S HOUSE OR VEHICLE. ONCE DIAGONAL IN THE DRIVEWAY I THREW A PADLOCK UNDER THE FRONT TIRE FROM THE DRIVERS SEAT WITH MY FOOT ON THE BRAKE TO PREVENT IT FROM ROLLING BACK. AT THIS POINT IT WAS BARELY HELD BUT STATIONARY SO I GOT OUT, CHALKED THE WHEELS WITH 2X4'S UNTIL BY BIBLE STUDY FRIENDS CAME OVER AND JUMPED MY CAR. I DID NOT HAVE MY CELL PHONE AND NO ONE ELSE WAS AROUND TO HELP ME. I LITTERALLY THOUGHT I WAS GOING TO HAVE TO JUST LET MY CAR ROLL DOWN INTO THE STREET AND LET IT GO BECAUSE I HAD NO OTHER OPTIONS. I CALLED SUBARU OF AMERICA AND THEY DIRECTED ME TO A YOUTUBE VIDEO THAT SHOWS ONCE THE BATTERY COMPLETELY DIES, THERE IS A SPECIAL TOOL YOU NEED IN ORDER TO GET THE C
THE BATTERY IS PREMATURELY DRAINING AND THIS HAS LEFT US STRANDED AND REQUIRING A JUMP START. THIS IS A SAFETY ISSUE FOR MY FAMILY. THE OEM BATTER FAILED AFTER 18 MONTHS. THE NEW BATTERY (WITH A 5 YEAR WARRANTY) HAS NOW FAILED AFTER ANOTHER 14 MONTHS. THIS IS NOT DUE TO LEAVING A LIGHT ON OR A DOOR OPEN. THE VEHICLE IS NOT BEING LEFT PARKED FOR LONG PERIODS OF TIME. THIS IS A DAILY DRIVER VEHICLE.
THE CAR DRAINS BATTERY RAPIDLY OVERNIGHT. THE IDLE CURRENT IS ABOUT 2 AMPS WHICH IS ABNORMAL
MY BATTERY HAS SEEMED WEAK FOR OVER A YEAR. ON A ROUTINE SERVICE, I HAD ASKED SUBARU OF SANTA FE TO INSPECT MY BATTERY. IT CHECKED OUT AS GOOD. YET, EVERY TIME I STARTED THE CAR, IT WOULD SEEM LIKE THE STARTER WAS LABORING WITH A DRAINED BATTERY. OF LATE I HAVE HAD TO JUMPSTART THE CAR A FEW TIMES, EVEN. I TOOK IT FOR INSPECTION TODAY TO AUTO ZONE, TO SEE IF I NEEDED A NEW BATTERY. THEY CHECKED IT AND SAID THE BATTERY WAS FINE AND DID NOT NEED REPLACEMENT. I LOOKED UP THE INTERNET TO SEE IF OTHERS HAD SIMILAR PROBLEMS. SURE ENOUGH, I DISCOVERED THAT THERE IS A LEGAL SUITE REGARDING AN IDENTICAL ISSUE FOR THE SAME YEAR MSKE AND MODEL CAR AS MINE. THE BATTERY HAS NEVER DIED WHILE THE CAR IS IN OPERATION OR MOVING, BUT ONLY WHEN THE CAR IS STARTED. THIS COULD BE A SAFETY ISSUE IF THE VEHICLE IS STRANDED IN A REMOTE OR UNSAFE LOCATION. TO MY KNOWLEDGE,
BATTERY DIES..HAD NEW ONE INSTALLED THIS WEEK, SAME PROBLEM. NO RECALL? CANT USE CAR
THIS SUBARU OUTBACK WINDSHIELD CRACKED FOR ALMOST NO REASON. WE BOUGHT THE VEHICLE 2/28/21 WITH 19700 MILES. WHILE DRIVING FROM 4-5PM ON 5/7 I DID NOT NOTICE ANY AUDIBLE ROCK HITS OR IMPACTS ON THE WINDSHIELD. WE WERE RECEIVING RAIN IN MICHIGAN AND THE TEMPERATURE WAS DROPPING QUICKLY. I PARKED THE VEHICLE AT 5PM, AND THERE WERE NO CRACKS IN THE WINDSHIELD AT THAT POINT. WHEN I WENT TO DRIVE THE VEHICLE AT 11PM THAT NIGHT, I NOTICED WHAT I THOUGHT WAS DEBRIS ON THE WINDSHIELD (I PARKED UNDER A TREE), BUT I DIDN'T REALIZE THIS WAS A CRACK DEVELOPING. I DROVE IT FROM 11-11:45. WHEN I PARKED THE VEHICLE AT ALMOST MIDNIGHT ON 5/7 I DIDN'T REALIZE THIS CRACK WAS GETTING LARGER. ON 5/8, I WENT TO USE THE VEHICLE AT ABOUT NOON, AND THE CRACK WAS NOW 10-12" LONG AND WITHIN THE DRIVERS LINE OF SIGHT. I CALLED SUBARU SINCE THE VEHICLE ONLY HAS 23,000 MILES, AND THEY SAID TO CALL MY INSURANCE. NOW I HAVE TO PAY FOR A WINDSHIELD ON A NEARLY NEW VEHICLE FROM A CRACK THAT SEEMINGLY APPEARED OUT OF NOWHERE. MOST OF THE DRIVING WAS ON A CLEAN AND NEW FREEWAY, NO DIRT ROADS. IN THE SECOND PHOTO YOU CAN SEE WHAT IS MAYBE A VERY SMALL ROCK CHIP, BUT I HAVE NUMEROUS SIMILAR CHIPS ON TWO OTHER VEHICLES THAT HAVE NOT DEVELOPED INTO A CRACK, ESPECIALLY SO QUICKLY. I THINK THIS IS A DEFECTIVE WINDSHIELD ON THIS NEW SUBARU. I BELIEVE THIS SHOULD BE REPLACED UNDER WARRANTY.
THE DATA CONTROL MODULE FAILED AFTER ONLY 30,000 MILES. IT'S A 2017 SUBARU OUTBACK AND BECAUSE OF NOT DRIVING LAST YEAR (2020), THE 3 YEAR WARRANTY WAS NO LONGER IN EFFECT. WE ARE PAYING $1500, FOR A FAILED PART (DATA CONTROL MODULE) THAT CAUSED TWO CONSECUTIVE BATTERIES TO DRAIN. THE CAR WILL NOT START WITHOUT JUMPING IT.
I BELIEVE ALL OF THE FOLLOWING CIRCUMSTANCES TO BE CAUSED BY AN ELECTRICAL PROBLEM: DEC.31, 2020: CAR HESITATES TO START. IT NEVER TURNS OVER SO IT DOES NOT EVER START. WE INSTALL NEW BATTERY & CAR STARTS. MID-JAN.2021: CAR WON'T START FROM PUSH START, BUT DOES START WHEN I USE MY REMOTE START KEY FOB. AFTER THAT, CAR STARTS WITH PUSH START. FEB.-APRIL 2021: CAR HAS A SEVERAL TIMES WHEN IT HESTITATES TO START, BUT ULTIMATELY IT DOES START. MAY 1-3 2021: CAR HESITATES TO START, BUT ULTIMATELY STARTS. MAY 4-5 2021: CAR NOT ONLY HESITATES TO START, BUT NOW I HAVE ALL KINDS OF LIGHTS LIT UP ON MY DASH, INCLUDING CHECK ENGINE, EYESIGHT, X-MODE LIGHT IS FLASHING, AND SEVERAL OTHERS THAT I CANNOT GET TO TURN OFF. IN ALL INSTANCES, VEHICLE WAS STATIONARY AND TURNED OFF. I HAVE PHOTOS & VIDEO BUT CAN'T SEEM TO REDUCE FILE SIZE TO REQUIRED 5MB. SIDE NOTE: UNLESS I AM AT WORK OR RUNNING ERRANDS, MY CAR IS ALWAYS IN THE GARAGE.
>>>THIS INFORMATION IS IN ADDITION TO THE PREVIOUSLY FILED NHTSA SAFETY ISSUE ID 11415232 <<< IN MY PREVIOUS FILING, I DID FORGET TO INCLUDE ANOTHER ISSUE THAT I BELIEVE IS ALSO ASSOCIATED WITH THE ELECTRICAL PROBLEMS I HAVE EXPERIENCED WITH MY 2017 OUTBACK 2.5I TOURING VEHICLE. SO, ALONG WITH ALL OF THE FAILURES EXPERIENCED AND DISCUSSED IN FILING #11415232, A HANDFUL OF TIMES, I HAVE ALSO EXPERIENCED THAT THE FRONT PASSENGER-SIDE WINDOW WOULD NOT WORK WHEN ATTEMPTING TO OPEN OR CLOSE IT FROM THE DRIVER-SIDE CONTROL. BUT I DO WANT TO POINT OUT THAT THE WINDOW WOULD OPEN AND CLOSE WHEN I USED THE WINDOW CONTROLLER LOCATED ON THE PASSENGER SIDE DOOR. THANK YOU FOR ALLOWING ME TO ADD-ON TO MY PREVIOUS COMPLAINT.
TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, HE NOTICED THAT THERE WAS A LARGE CRACK ON THE FRONT WINDSHIELD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000.
I HAVE HAD THREE SIZABLE CRACKS IN MY WINDSHIELD SINCE 2017, WITH THE MOST RECENT FAIRLY LARGE WHICH WILL PROBABLY CAUSE ME TO HAVE TO REPLACE THE ENTIRE WINDSHIELD. THE OTHER TWO CRACKS HAVE BEEN REPAIRED AT MY EXPENSE. THE VEHICLE WAS IN MOTION IN ALL CASES, BUT THERE WAS NO DISCERNIBLE DANGER ( IE. FOLLOWING A TRUCK) . THEY ALL OCCURRED ON TWO LANE ROADS TRAVELING AT OR UNDER THE SPEED LIMIT.
BATTERY FAILURE AFTER 6 MONTHS UNDER NORMAL USE. NO PERIODS OF LEAVING HEADLIGHTS ON OVERNIGHT, ETC. HAD JUST DRIVEN ABOUT 90 MINUTES, TURNED CAR OFF TO RUN INTO A SHOP, RETURNED AND CAR WOULDN'T EVEN CRANK. AAA TESTED IT AND THE ALTERNATOR. ALTERNATOR WAS 'GOOD' BUT BATTERY REPORTED 'FAIL'.
SOMETHING (ELECTRICAL ISSUE?) IS DRAINING THE CAR BATTERY AND NEEDS A JUMP IF NOT DRIVEN WITHIN A DAY OR TWO. WE REPLACED THE BATTERY TWICE WITHIN A YEAR THINKING WE HAD A DEFECTIVE BATTERY, BUT PROBLEM STILL PERSISTS. WE TOOK THE CAR TO A MECHANIC THINKING IT COULD BE THE ALTERNATOR, BUT THAT WAS NOT THE ISSUE.
BATTERY DRAINS PREMATURELY? I'VE HAD TO HAVE IT JUMP STARTED 3 TIMES IN THE PAST COUPLE WEEKS. HAD IT CHECKED OUT & BATTERY, ALTERNATOR, AND STARTER ARE FINE. BATTERY JUST DEAD IN THE DRIVEWAY IN THE MORNING. ROADSIDE ASSIST GUY RECOMMENDED FILING A REPORT BECAUSE HE'D HEARD OTHERS HAD HAD PROBLEMS, TOO, POSSIBLY WITH BACK HATCH NOT CLOSING PROPERLY CAUSING DOME LIGHTS TO STAY ON AND DRAIN BATTERY. DID FIND BACK DOME LIGHT ON 1 NIGHT, TURNED OFF LIGHT, AND RECLOSED HATCH. I FEEL LIKE I'VE BEEN DILIGENT SINCE BUT IT WAS DEAD AGAIN THIS MORNING ANYWAY. DATE LISTED BELOW IS MOST RECENT INCIDENT. PREVIOUS 2 INCIDENTS WERE ABOUT A WEEK AGO AND ABOUT 2-3 DAYS APART.
WITH ALL ITEMS OFF THE ELECTRICAL SYSTEM IN THE VEHICLE DRAINS THE BATTERY IN A SHORT TIME. I HAVE INSTALLED A SWITCH ON THE BATTERY TO OPEN CIRCUIT SO THE BATTERY DOESN'T DRAIN WHILE PARKED. THIS PREVENTS ME FROM BEING STRANDED AGAIN WHEN THE VEHICLE IS PARKED.WHEN I RETURN TO THE VEHICLE I SWITCH BACK TO CLOSED BATTERY CIRCUIT. I NOW CAN START THE CAR AND I AM NOT STRANDED. THIS PROVES TO ME THAT THERE IS A PROBLEM WITH THE ELECTRICAL SYSTEM DRAWING TOO MUCH CURRENT WHEN VEHICLE IS PARKED WITH NO ITEMS ON IN THE VEHICLE. IF YOU WANT I WILL PROVIDE THE CURRENT FLOW WHEN VEHICLE IS OFF AND PARKED. THIS IS A REAL PROBLEM AND I WILL PROVIDE ANY INFORMATION THAT YOU WANT. I APPRECIATE YOUR ACTION ON THIS PROBLEM.
THE BATTERY LIFE WAS TERRIBLE AND IT FINALLY DIED ON A TRIP EVEN THOUGH IT WAS ONLY TWO YEARS OLD. THERE SEEMS TO BE A BATTERY DRAIN ISSUE ON THESE CARS THAT CONTRIBUTES TO THE PROBLEM.
IN 2018 THE BATTERY KEPT DYING AND HAD GO BE REPLACED. NOW, IN 2012, THE SAME THING IS HAPPENING AGAIN. IT HAD TO BE JUMPED OFF YESTERDAY MORNING, AGAIN THIS MORNING AND NOW THIS EVENING IS DEAD AGAIN. THE CAR ONLY HAS A VERY LITTLE OVER 32,000 ACTUAL MILES ON IT. THE VEHICLE IS KEOPT IN THE GARAGE ALL THE TIME AND THIS IS WHERE IT IS AS IT IS DYING.
EXPERIENCED FREQUENT OCCURRENCES OF DEAD BATTERY (THAT WAS ONLY 8 MONTHS OLD). DEALER REPLACED BATTERY BUT I CONTINUED TO HAVE INTERMITTENT ISSUES OVER THE NEXT YEAR. TOOK IT BACK TO DEALER IN AUG 2020 FOR ANALYSIS, WAS TOLD NO ISSUE, IT JUST ISN'T DRIVEN ENOUGH, AND RECOMMENDED BATTERY MAINTAINER INSTALL OR GEL BATTERY. ISSUE CAN OCCUR WHETHER CAR WAS DRIVEN YESTERDAY OR A WEEK AGO. WAS TOLD BY INDEPENDENT MECHANIC THAT BATTERY INSTALLED AT DEALER WAS TOO WEAK SO I PURCHASED A NEW BATTERY IN FEB 2021 AND HAVE BEEN MONITORING VOLTAGE. WHILE I HAVE NOT HAD A COMPLETELY DEAD BATTERY SINCE THEN, THERE HAVE BEEN A FEW SLUGGISH STARTS. VOLT METER SHOWS BATTERY DROPS BELOW 12V WITHIN HOURS AFTER BEING DRIVEN. I ENSURE THAT NO LIGHTS ARE LEFT ON, NOR IS ANYTHING PLUGGED INTO CHARGING PORTS, TO MITIGATE DRAINAGE AND BELIEVE THERE IS PHANTOM DRAIN/ELECTRICAL MALFUNCTION SOMEWHERE IN THE SYSTEM.
BATTERY GOES DEAD AFTER A COUPLE OF DAYS OF NO USE
TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED THAT BATTERY HAD BEEN REPLACED TWICE WITHIN A YEAR AND A HALF. SUBURBAN IMPORTS OF TROY (1800 MAPLELAWN DR, TROY, MI 48084) WAS MADE AWARE OF THE FAILURE AND DIAGNOSED THAT THE BATTERY WAS BELOW THE LOAD TEST. THE VEHICLE WAS STILL AT THE DEALER AWAITING THE BATTERY REPLACEMENT. THE CONTACT REFERENCED A CLASS ACTION LAWSUIT FOR THE BATTERY FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,900. CONSUMER STATED THE BATTERY HAS BEEN REPLACED 3 TIMES.*JB
SUBARU DEALER REPLACED DEAD BATTERY 10/2020. CAR PARKED FOR 20 DAYS (NO LIGHTS, ETC WERE ON DURING THAT TIME) AND BATTERY WAS DEAD. DEALER CHECKED BATTERY AND ELECTRICAL SYSTEMS AND CLAIMED ALL WAS GOOD. HE DID SAY THAT IT IS NOT UNCOMMON FOR THEM TO GO DEAD IN 10 TO 14 DAYS. THIS IS THE SECOND TIME THIS OCCURRED. THE 1ST TIME, THE DEALER REPLACED THE BATTERY (10/2020)
THE BATTERY KEEPS FAILING. IT'S MY 4TH BATTERY CHANGE AND I CAN FEEL THAT I WILL NEED TO CHANGE THE 4TH ONE SOON.
BATTERY DIED AND ELECTRICAL SYSTEM WOULD NOT CHARGE VEHICLE. CAR WAS TOWED TO SUBARU IN SAVANAH WHERE THE BATTERY WAS REPLACED AND THE CHARGING SYSTEM FIXED. THIS IS AN APPARENT SYSTEM PROBLEM WITH OUTBACKS
MY ORIGINAL BATTERY DIED EARLIER THAN IT SHOULD HAVE (~DEC 19/31K MI) ABOUT A YEAR AND A HALF AFTER PURCHASING CAR) AND WAS REPLACED UNDER WARRANTY. IN THE LAST 6 MONTHS, I'VE HAD REPEATED ISSUES WITH MY BATTERY BEING DEAD AND HAVING TO JUMP START THE VEHICLE. TOOK IT TO THE DEALER AND WAS INFORMED THEY SAW NOTHING WRONG WITH IT. WITHIN 1 MONTH (DEC 20) ALONE, I HAD TO HAVE THE CAR JUMPSTARTED 3 TIMES. I HAD TO BUY MY OWN JUMPER TO DEAL WITH THE PROBLEM. IT DOESN'T DIE WHILE ON, IT'S JUST DEAD WHEN I GO TO START IT.
I HAD SEVERAL TIMES IN 2020 WHERE MY BATTERY WENT DEAD AFTER LEAVING THE BACK TAILGATE OPEN OR LISTENING TO THE RADIO WITH THE ENGINE OFF. THE LAST TIME IT HAPPENED, WE REPLACED THE BATTERY, FEARING IT HAPPENING AGAIN IN THE COLD WEATHER(12/2020). ALL OF THESE SITUATIONS HAPPENED WHILE THE VEHICLE WAS PARKED AND EITHER THE ENGINE WAS TURNED OFF OR JUST THE ACCESSORY MODE WAS ON.
THE BATTERY DOES NOT KEEP A CHARGE. THIS HAS HAPPENED MULTIPLE TIMES . SUBARU REPLACED THE BATTERY ONCE. PROBLEM PERSISTS. CAR IS STATIONERY WHEN IT OCCURS.
SINCE THE TIME OF PURCHASE IN AUG 2020, THE BATTERY HAS DRAINED, AND THUS STALLED THE CAR, THREE TIMES. THE BATTERY HAS BEEN CHECKED, FUNCTIONS NORMALLY, AND IS AT FULL CAPACITY. THE ONLY OBVIOUS CONNECTION BETWEEN EACH OCCURRENCE SEEMS TO BE RAISING THE BACK TAILGATE. THE FIRST TIME HAPPENED WHILE CAMPING. THE TAILGATE WAS OPEN FOR ABOUT AN HOUR WHILE REMOVING CAMPING GEAR. THE SECOND TIME HAPPENED WHILE IN TOWN (BOISE, ID) AND THE BACK WAS OPEN FOR ROUGHLY TWENTY MINUTES. THE THIRD TIME HAPPENED AGAIN IN THE MOUNTAINS AND THE TAILGATE WAS OPEN FOR LESS THAN TEN MINUTES. THE BATTERY IS QUICK TO JUMP AND, AGAIN, HAS BEEN CHECKED.
BATTERY FAILED AND VEHICLE WOULD NOT START. PURCHASED A NEW BATTERY AND THE DEALERSHIP UPDATED THE ECM PROGRAM. THEY STATED BATTERIES WERE FAILING DUE TO MANY SHORT TRIPS.
THE CAR BATTERY HAS DIED FOR NO APPARENT REASON TWICE WITHIN LESS THAN 2 YEARS OF OWNING THE VEHICLE. I'VE HAD TO REPLACE THE BATTERY BOTH TIMES AS IT WOULD NOT HOLD A CHARGE.
THE FIRST TIME, I WAS DRIVING AND HEARD A ROCK HIT THE WINDSHIELD, I WATCHED THE CRACK SPREAD ACROSS THE WINDSHIELD JUST AS FAST AS IT HAPPENED. AFTER THAT INCIDENT, IT SEEMED EACH ROCK THAT HIT MY WINDSHIELD TURNED INTO A FULL-LENGTH CRACK.
MY WINDSHIELD CRACKED ON THE INSIDE OF THE WINDOW WITHOUT ANY FORCE APPLIED ON A MODERATE TEMPERATURE DAY WITHOUT AC OR HEAT BLOWING. I WAS DRIVING DOWN A STRAIGHT WELL-MAINTAINED ROAD WHEN IT HAPPENED AND HEARD THE POP OF THE WINDSHIELD. APPROX SPEED WAS 20MPH WITH NO STREET BUMPS AND AGAIN ON A VERY CALM DAY AS FAR AS TEMPERATURE. ALSO, NO EQUIPMENT OR PEOPLE AROUND WHO COULD HAVE SEEMED TO 'TOSSED' ANYTHING AT THE WINDSHIELD. THE CRACK IS ON THE INTERIOR LAYER OF THE WINDSHEILD AND NOT THE OUTTER. ALSO, I HAVE HAD 2 INSTANCES NOW WHERE MY CAR HAS COMPLETELY DIED WITHOUT ANY ITEMS BEING LEFT ON TO DRAIN THE BATTERY. FIRST TIME WAS AFTER THE CAR HAD BEEN OFF ONLY A HOUR OR SO AND COMPLETELY DEAD. I REPLEACED THE BATTERY AND AT THAT POINT THE CAR WAS ONLY 2 YEARS OLD. THE SECOND TIME THE BATTERY AND SYSTEMS TESTED ALL FINE BUT IT WAS SO DEAD, POWER LOCKS WOULDNT WORK WITH THE KEY FOB.
TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE FAILED TO START MULTIPLE TIMES WITHOUT WARNING. THE CONTACT PURCHASED A BATTERY CHARGER TO CHARGE THE BATTERY. THE CONTACT MENTIONED THAT WHILE THE VEHICLE WAS TURNED OFF, THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE RECURRED 3 ADDITIONAL TIMES. NEIL HUFFMAN AUTOMOTIVE GROUP (1220 VERSAILLES RD, FRANKFORT, KY 40601, (502) 695-7500) WAS CONTACTED AND INFORMED OF THE FAILURE. THE DEALER RECOMMENDED THAT THE VEHICLE BE TAKEN IN TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.
BOUGHT THE OUTBACK NEW IN JULY 2017. IN 2018 THE CAR BATTERY DIED SEVERAL TIMES. THE THE ORIGINAL BATTERY WAS TESTED AND FAILED THE GR8 TEST AND WAS REPLACED UNDER WARRANTY. IN 2019 THE BATTERY ONCE AGAIN DIED AND THE BATTERY FAILED GR8 TEST. IT WAS REPLACED UNDER WARRANTY. IN 2020-4/2021 THE BATTERY DIED SEVERAL TIMES WHEN THE ENGINE WAS NOT RUNNING (DRIVERS DOOR OPENED FOR 10 MINUTES, RADIO ON FOR 10 MINUTES AND DRIVEN TO A RESTAURANT 10 MILES AND BATTERY DEAD AFTER 30 MINUTES). ON 4/19/21 BATTERY TESTED AND A DRAW TEST PERFORMED. THE DRAW TEST FOUND THE VEHICLE TO BE IN SPEC AND THE BATTERY PASSED THE GR8. THE CAR'S SOFTWARE WAS UPDATED TO FULLY CHARGE THE BATTERY ON SHORT TRIPS.
IN JANUARY OF 2020, CAR WITH44659 MILES UNEXPECTEDLY WOULD NOT START, REQUIRING A AAA JUMP, AND THEN PURCHASE OF NEW BATTERY. 11 MONTHS LATER, ON 2/1/2021 CAR WITH 55153 MILES WOULD AGAIN NOT STOP. AAA HAD TO JUMP START. WE DROVE VEHICLE TO A LOCAL DEALER WHO CLAIMED THAT BATTERY WAS NOW FULLY RECHARGED, AND THERE WAS NOTHING THEY COULD DO. WE PURCHASED AND NOW CARRY AN EMERGENCY BATTERY CHARGER WITH US OUT OF FEAR OF THIS OCCURRING AGAIN.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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