Page 14 of 19 · complaints 651–700 of 921

2017 Subaru Outback complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →

Electrical System
Filed May 15, 202034,500 milesWI

AT 35 MONTHS, THE ORIGINAL BATTERY IN MY OUTBACK SUDDENLY DIED AND WOULD NOT START THE CAR. I CAN JUMP START THE VEHICLE. AFTER JUMPING THE VEHICLE AND DRIVING AROUND FOR 30 MINUTES, THINGS SEEMED OK & THE CAR STARTED 2 HOURS AFTER BEING DRIVEN. THE NEXT MORNING HOWEVER, IT WAS TOTALLY DEAD. SUBARU SERVICE TOLD ME I NEEDED TO DRIVE IT AT HIGHWAY SPEEDS FOR AT LEAST 45 MINUTES. SO, I JUMPED IT AGAIN AND DROVE THE VEHICLE FOR 2 HOURS AT HIGHWAY SPEED. SHORTLY AFTER I RETURNED FROM THIS TRIP, I HAD THE BATTERY TESTED AT AN AUTO PARTS STORE. I WAS TOLD BATTERY AND ALTERNATOR WERE OK, BUT IT STILL NEEDED CHARGING. THE CAR DID START ABOUT 6 HOURS AFTER RETURNING FROM THIS TRIP. HOWEVER, THE NEXT MORNING THE BATTERY WAS TOTALLY DEAD. I'M CURRENTLY TRYING TO WORK THROUGH THIS WITH A SUBARU DEALERSHIP, AND HAVE AN APPOINTMENT IN 2 WEEKS. IN THE MEANTIME, WILL TRY TO KEEP THE OUTBACK IN SERVICE WITH A TRICKLE CHARGER, AND JUMP STARTS AS NECESSARY. *TR

Electronic Stability Control (esc)
Filed May 14, 2020CO

KEY STUCK IN THE IGNITION AFTER ENGINE TURN OFF AND IN PARK. *TR

Electrical System
Filed May 9, 202012,000 milesWA

VEHICLE BOUGHT IN 2017. IN 2018, BATTERY DRAINED THREE DIFFERENT OCCASIONS: TWICE, I HAD TO CALL ROADSIDE ASSISTANCE; THIRD TIME, ANOTHER PERSON HELPED ME START MY CAR. I HAPPENED ON 9/30/18, AFTER PARKING OUTSIDE AN ANIMAL HOSPITAL. I TOOK IT TO THE DEALERSHIP TO GET IT CHECKED AND I WAS EXPLAINED THAT THE BATTERY DOESN'T CHARGE ENOUGH DURING SHORT TRIPS. I OPTED TO BUY A CAR STARTER PORTABLE BATTERY, GIVEN THE FREQUENCY AND INCONVENIENCE OF GETTING STUCK IN PLACES. I ORDERED IT ON OCTOBER, 2018. I DON'T RECALL HOW MANY TIMES I USED THE CAR STARTER KIT IN 2019. HOWEVER, IN 2020, IT HAS BEEN ALREADY 4 TIMES I'VE HAD TO USE IT TO START MY CAR: ONCE ON 04/04/2020 AND SINCE THEN, OTHER THREE TIMES. ONCE AFTER BEING PARKED FOR A FEW DAYS, AND TODAY, 05/09/20, TWICE: AFTER STOPPING, WAITING TO DRIVE INTO A FERRY, AND THEN, TO START THE CAR TO LEAVE THE FERRY. *TR

Unknown or Other
Filed May 2, 20208,500 milesCA

SUNROOF EXPLODED WITH A FAIR SIZE HOLE IN IT! ALSO, THE WINDSHIELD GLASS HAS CRACKED LINES IN IT. STATED WITH A SMALL STONE DING AND NOW HAS EXPENDED TO A CRACK LINE HALD WAY ACROSS THE WINDSHIELD. TO ME, SUBARU HAS A GLASS ISSUE WITH MY 2017 SUBARU OUTBACK. THE AUTO HAS ALL OF THE SAFETY FEATURES, SO REPLACING THE WINDSHIELD IS NOT CHEAP, DUE TO THE SENSOR CAMERAS. THE ROOF BLOW OUT HAPPENED WHILE DRIVING IT. ALSO, THE SMALL STONE DING OCCURRED WHILE DRIVING IT AS WELL. ALL OCCURRED WHILE DRIVING THE SUBARU ON CITY STREETS. SUBARU DID REPLACE THE SUNROOF AT NO COST; THE OUTBACK WAS STILL UNDER WARRANTY. THE WINDSHIELD STARTED TO CRACK SHORTLY AFTER HAVING SAFE LITE REPAIR THE DING. THAT OCCURRED ABOUT 6 MONTHS AGO.

Visibility/Wiper
Filed Apr 28, 202033,000 milesOR

MY WIFE CAME OUT OF WORK AND NOTICED A LARGE CRACK RUNNING FROM THE TOP/CENTER OF THE WINDSHIELD DOWN AND TOWARDS THE DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS PARKED FROM 6:30 AM TO 3:30 PM AND WAS NOT NEAR ANOTHER VEHICLE. THE WINDSHIELD WAS CRACK FREE ON HER DRIVE INTO WORK AND SHE DID NOT HAVE ANYTHING HIT THE WINDOW WHILE DRIVING. THERE ARE NO SIGNS OF ANY SORT OF IMPACT ON THE WINDSHIELD AND THERE WAS NO DEBRIS (I.E STICKS, PINECONES, ROCKS) ON THE VEHICLE WHEN SHE CAME OUT OF WORK. VEHICLE WAS PARKED IN A SMALL PARKING LOT ON THE AIR NATIONAL GUARD BASE WHERE SHE WORKS.

Electrical System
Filed Apr 28, 202050,000 milesMA

THE IGNITION KEY GETS STUCK IN THE IGNITION. CAN NOT GET OUT HAS HAPPEN ON MANY CARS MINE AND MINE DAUGHTERS. SUBARU HAS ISSUED SUBARU SERVICE BULLETIN 16-112-18R AND REPLACE THE FAULTY PART BUT WANT HUNDREDS TO DO THIS. THIS HAPPENS A LOT, AND WILL GET WORSE TILL I AM FORCED TO PAY.

Electrical System
Filed Apr 28, 202052,300 milesPA

TWICE OVER TWO WEEKS, THE CAR'S BATTERY WAS DISCHARGED ENOUGH TO THE POINT THAT IT REQUIRED A JUMP START. THE FIRST TIME (0411/2020) WAS AFTER A 30 MINUTE CAR RIDE, IT FAILED TO START ON ITS OWN. THE SECOND TIME (04/25/2020) IT SAT OVERNIGHT IN THE GARAGE AND FAILED TO START. BOTH OCCURRENCES REQUIRED THE VEHICLE TO BE JUMP-STARTED

Electrical System
Filed Apr 27, 202044,796 milesIL

BATTERY FLAT TWICE OVERNIGHT TWO DAYS IN A ROW DESPITE DEALER CHECKING OUT ISSUE AND TELLING ME BATTERY WAS FINE. FINALLY REPLACED BATTERY. NOW LEARN THAT THERE IS ONGOING ISSUE.

Electrical System
Filed Apr 27, 2020CO

MULTIPLE EPISODES OF BATTERY DRAINING FOR NO APPARENT REASON.

Electrical System
Filed Apr 26, 202023,824 milesCO

BATTERY DRAINS PREMATURELY. PURCHASED NEW IN DECEMBER 2017. PRIMARY USE IS SHORT-TRIP-DRIVING TO/FROM WORK. CAR FAILED TO START IN NOVEMBER 2019. CHARGED BATTERY AND TOOK IN FOR SERVICE. BATTERY REPLACED UNDER WARRANTY. PROBLEM REPEATED IN APRIL 2020.

Electrical System
Filed Apr 26, 202023,000 milesNY

MY CAR IS A 2017 SUBARU OUTBACK. SINCE I'VE HAD IT X 3 YEARS,, THE BATTERY HAS DRAINED ABNORMALLY THREE TIMES AND I'VE HAD TO REPLACE THE BATTERY 3 TIMES. I'M NOT LEAVING IT ON AND DEFINITELY NOT LEAVING ANY LIGHTS ON ACCIDENTALLY. I ONLY HAVE 23,000 MILES ON IT. BATTERY MANUFACTURER STATES MY BATTERY SHOULD BE GOOD FOR AT LEAST 5 YEARS, ESPECIALLY AT THE AMOUNT I'M DRIVING PER YEAR. SO EACH INCIDENT OCCURS WHEN I TRY TO START MY CAR AND IT DOESN'T TURN ON. THE CAR IS STATIONARY AND NOT INVOLVED IN ANY ACCIDENTS. IT WAS PARKED EACH TIME THIS INCIDENT OCCURRED BUT THIS SITUATION MUST BE SOMETHING WRONG WITH THE ELECTRICAL COMPONENTS IN THE CAR. IT MAKES THE CAR UNRELIABLE. I'M USUALLY STUCK IN A PARKING GARAGE AT WORK OR HOME AND LAST TIME WAS ON THE STREET AND HAD TO GET A TOW TO THE MECHANIC.

Electrical System
Filed Apr 25, 202025,000 milesCO

BATTERY FAILURE- TOTAL DISCHARGE- 2 TIMES

Electrical System
Filed Apr 25, 202022,881 milesCO

BATTERY APPEAR TO BE PREMATURELY DEAD, I HAD TO CALL THE SUBARU FOR A JUMPSTART

Electrical System
Filed Apr 24, 202058,000 milesNJ

WITH CAR IN PARK, CAN'T REMOVE MY KEY FROM IGNITION. INTERMITTENT ISSUE

Visibility/Wiper
Filed Apr 23, 202045,800 milesMI

WINDSHIELD SPONTANEOUSLY CRACKED WHILE IT WAS PARKED OVERNIGHT IN OUR UNDER-HOUSE PARKING SPACE. CRACK BEGINS AT THE VERY TOP OF WINDSHIELD, ABOUT 3.5 INCHES FROM DRIVER SIDE EDGE OF WINDSHIELD, AND PROCEEDS DIAGONALLY FOR ABOUT 19 INCHES, DEFINITELY INTO DRIVER'S VIEWING AREA. NO SIGN OF ROCK OR OTHER DAMAGE ANYWHERE NEAR THIS CRACK.

Unknown or Other
Filed Apr 21, 202030,000 milesCO

WINDSHIELD SPONTANEOUSLY CRACKED WHILE PARKED OVERNIGHT ON THE DRIVEWAY.

Visibility/Wiper
Filed Apr 18, 202066,000 milesKS

VEHICLE WAS PURCHASED 30 DEC 2016. FULL WINDSHIELD REPLACEMENT BY SUBARY DEALER ON 11APR2018, 1 YEAR 3 MOS FROM INITIAL PURCHASE DUE TO A SMALL ROCK HITTING WHILE DRIVING ON HIGHWAY, PASSENGER SIDE, LOWER CORNER EDGE. 31OCT2019, 1 YEAR 6MONTHS SINCE FULL REPLACEMENT, ANOTHER CRACK APPEARS IN THE WINDSHIELD, LOWER SECTION, MIDDLE OF WINDSHIELD. THIS TIME WE WE HAD THE SPOT FILLED BECAUSE IT WAS VERY MINOR AND HAD NOT "SPIDERED". 18APRI2020, 6 MONTHS SINCE LAST CRACK, ANOTHER CRACK FROM ROCK WHILE DRIVING ON HIGHWAY, DRIVER SIDE LOWER CORNER EDGE. IT SPIDERED ON IMPACT TO THE POINT THAT WE WILL HAVE TO HAVE THE ENTIRE WINDSHIELD REPLACED BY THE DEALER. THIS IS VERY FRUSTRATING SINCE WE HAVE HAD SEVERAL DIFFERENCE VEHICLE BRANDS AND THIS IS THE ONLY CAR THAT HAS HAD REPEAT CRACKING OF THE WINDSHIELD. THERE MUST BE A DESIGN FLAW.

Power Train
Filed Apr 16, 202030,000 milesCA

WHEN THE VEHICLE IS PLACED IN PARK IT IS NOT POSSIBLE TO REMOVE THE KEY. THIS LEAVES ME STRANDED AS I CAN NOT LEAVE THE VEHICLE. I WAS LEFT STRANDED IN MEXICO. *TR

Visibility/Wiper
Filed Apr 6, 202039,000 milesCA

MY 2017 SUBARU OUTBACK TOURING CRACKED MY WINDSHIELD.

Seats
Filed Mar 29, 202070,000 milesTN

TWO ISSUES: - WINDSHIELD - I CAME OUT OF THE GYM TO SEE A HUGE CRACK IN MY WINDSHIELD. ON THE VERY NEXT DAY AS I WAS DRIVING ON THE INTERSTATE A WHAT I ASSUME A SMALL ROCK HIT MY WINDSHIELD AND ANOTHER CRACK SPREAD ACROSS THE WINDSHIELD. -LEATHER DRIVER CAR SEAT - WITHIN ONLY TWO YEARS OF USE, THE CAR SEAT IS RIPPED IN SEVERAL PLACES. NOTHING HAS EVER HAPPENED TO WARRANT SUCH RIPS.

Unknown or Other
Filed Mar 25, 20206,000 milesIA

WINDSHIELDS, PARTICULARLY THE EYESIGHT EQUIPPED MODELS, ARE EXTREMELY PRONE TO CRACKING, ARGUABLY DEFECTIVE. 5 MONTHS AFTER PURCHASING NEW, I GOT A ROCK CHIP WHILE DRIVING. WHEN GETTING IT REPAIRED IT SPIDERWEBBED, REQUIRING TOTAL REPLACEMENT OF THE WINDSHIELD. 2 WEEKS AFTER REPLACEMENT(AT THE PRICE OF $900), IT GOT ANOTHER ROCK CHIP WHILE DRIVING ON THE HIGHWAY. A YEAR LATER IT GOT ANOTHER ROCK CHIP WHILE HIGHWAY DRIVING, AND A CRACK HAS STARTED TO SPREAD DESPITE BEING REPAIRED. DEPENDING ON HOW FAR IT SPREADS, I'LL BE ON THE THIRD WINDSHIELD IN LESS THAN 50K MILES/3 YEARS OF OWNERSHIP. MY OTHER HIGH MILEAGE CARS(130K AND 225K) ARE BOTH STILL ON ORIGINAL FACTORY GLASS.

Visibility/Wiper
Filed Mar 23, 202044,000 milesTX

I HAD TO REPLACE MY WINDSHIELD ON MY 2017 OUTBACK 02/14/2020 AND AGAIN ON 03/21/2020. I DIDN'T NOTICE ANY DIRECT IMPACT ON MY WINDSHIELD. ADVANCED AUTO GLASS IN WEATHERFORD, TX WAS THE GLASS COMPANY THAT DID THE REPLACEMENT. THEN THE SECOND TIME DIDN'T NOTICE CRACK EITHER. NEVER HEARD IMPACT. BUT ADVANCED SHOWED ME A SMALL PIN SIZED IMPACT AREA IN THE LOWER PART OF WINDSHIELD, THE PART THAT'S BLACK. THE CRACK WAS TOO LONG TO JUST FIX. SO WAITED TILL THE CRACK EXTENDED TO IN FROM OF DRIVER SIDE.

Electrical System
Filed Mar 23, 202051,000 milesCO

MY 2017 SUBARU OUTBACK HAS PARASITIC BATTERY DRAIN THAT KILLS THE BATTERY. THE CAR WON'T START MAKING THE VEHICLE UNRELIABLE. THIS IS A ROUTINE ISSUE WITH SUBARU AND NEEDS TO BE ADDRESSED.

Tires
Filed Mar 21, 202045,000 milesVA

TIRE FAILURE AT LOW MILEAGE. TIRES NOT PASSING SAFETY INSPECTION AFTER APPX 20,000 USE. TREAD DOWN TO 4//32. TIRES PURCHASED AT COSTCO . LINE IS MICHELIN PREMIER A/S . MULTI VISITS TO COSTCO TO INSPECT AFTER TWO INDEPENDENT TIRE INSPECTORS STATED THEY WOULD NOT PASS SAFETY INSPECTION WITH WEAR BARES CLOSE TO TREAD SUFACE. COSTCO REFUSED TO CALL FAILURE STATING THAT IS NORMAL FOR THIS TYPE OF TIRES. THE RATING WAS AT LEAST 60.000 MILES. THERE WAS A RECENT ROAD HAZARD THAT PUNCTURED FRONT TIRE AND COSTCO WANTED TO CHARGE FOR NEW FRONT TIRE. VERY UNSTATISFIED WITH TIRES, FREQUENT SLIPPING AND LOSS OF TRACTION ON SNOW AND RAIN. UNSAFE.

Visibility/Wiper
Filed Mar 19, 202075,115 milesAL

LARGE CRACK IN WINDSHIELD APPEARED OUT OF NOWHERE. VEHICLE WAS STATIONARY.

Power Train
Filed Mar 16, 202035,326 milesRI

CVT TRANSMISSION AT 35326 MILES STARTED DISTRIBUTING POWER INDISCRIMINATELY TO ANY OF THE 4 WHEEL CAUSING INSTABILITY AND SHAKING WHEN DRIVING. VERY DIFFICULT TO CONTROL WHEN DRIVING. TRANSMISSION REQUIRES REPLACEMENT.

Visibility/Wiper
Filed Mar 15, 20208,000 milesTX

NOTICED A CRACK IN THE WINDSHIELD. NO IMPACT OR EVENT CAUSED THE EVENT. FILED CLAIM WITH MY INSURANCE COMPANY. WE NOTICED CRACK AFTER A COUPLE OF MINUTES DRIVING AFTER STOPPING FOR LUNCH.

Visibility/Wiper
Filed Mar 15, 202038,000 milesCO

CRACKED WINDSHIELD

Visibility/Wiper
Filed Mar 14, 20203,000 milesIN

IN MOTION ON A HIGHWAY, WINDSHIELD CRACKED. CRACK COULD NOT BE REPAIRED AND REQUIRED REPLACEMENT OF WINDSHIELD. REPLACEMENT COST WAS IN THE AMOUNT OF AUTO INSURANCE DEDUCTIBLE OF $500.

Visibility/Wiper
Filed Mar 14, 202027,160 milesWA

WINDSHIELD CRACK IN THE MIDDLE OF THE DAY WHILE DRIVING TO WORK ON A LOCAL STREETS STREET. IT'S THE BAY AREA IN CALI, SO THE WEATHER WAS AROUND 60 F. THERE WERE NO SIGN OR CHIPPED OR ANYTHING.

Visibility/Wiper
Filed Mar 14, 2020CO

REPLACED CRACKED WINDSHIELD WITH OEM TWICE, 6/17/2017 AND 6/7/2018

Visibility/Wiper
Filed Mar 14, 2020CO

REPLACED CRACKED WINDSHIELD WITH OEM REPLACEMENTS TWICE, 6/19/2017 AND 6/7/2018

Structure › Body
Filed Mar 14, 20209,700 milesCA

I PURCHASED A BRAND NEW 2017 SUBARU OUTBACK, IN NOV 2019, WINDSHIELD CRACK BY ITSELF WITHOUT ANY EXTERNAL INFLUENCE DURING NORMAL DRIVING @ 9200 MILES, GOT NEW ONE REPLACED ON 12/5/19, THEN AFTER 3 MONTHS DRIVING LESS 500 MILES, IT CRACKED AGAIN. MADE REPORT TO SUBARU OF AMERICA, THEY DENY THE DEFECTIVE OF THEIR WINDSHIELD AND REFUSE TO BE RESPONSIBLE FOR THE REPLACEMENT COST..

Visibility/Wiper
Filed Mar 14, 202030,000 milesCA

THERE ARE TWO CRACKS ON THE WINDSHIELD, INCLUDING AREAS THAT DON'T SEEM TO HAVE BEEN ABLE TO BE HIT BY ROAD DEBRIS (ON THE VERY EDGE, PROTECTED BY BODY TRIM. THESE WERE DISCOVERED AND HAVEN'T BEEN CONNECTED TO ANY OBVIOUS PIECE OF ROAD DEBRIS OR DINGS. THEY WERE JUST DISCOVERED IN A NORMAL VISUAL INSPECTION PRIOR TO DRIVING.

Visibility/Wiper
Filed Mar 14, 2020SD

WITHIN ONE YEAR OF OWNING MY NEW SUBARU I WENT THROUGH 3 WINDSHIELDS. ALL 3 TIMES I WAS TRAVELING ON A HIGHWAY WHILE ON VACATION. EACH TIME I HAD TO PAY OUT OF POCKET TOTALING $1500. EARLY LAST YEAR 2018 I ONCE AGAIN HAD TO HAVE MY WINDSHIELD FIXED.

Structure › Body
Filed Mar 13, 202040,000 milesCA

MY WINDSHIELD DEVELOPED A CRACK STARTING FROM THE BOTTOM CENTER, RIGHT WHERE THE WINDHIELD HEATING ELEMENT IS. THE VEHICLE WAS IN MOTION BUT NOTHING HIT THE WINDSHIELD, I JUST HEARD A POP AND SAW THE CRACK APPEAR AND IN A MATTER OF MINUTES IT WAS HALF WAY UP. ENDED UP REPLACING THE WINDSHIELD WITH AN AFTERMARKET ONE AFTER SUBARU OF AMERICA SAID THEY WON'T COVER IT.

Visibility/Wiper
Filed Mar 13, 202083,210 milesNM

MY FRONT WINDSHIELD CRACKED FOR NO REASON. THE VEHICLE WAS PARKED IN MY GARAGE

Visibility/Wiper
Filed Mar 13, 202028,000 milesAZ

WAS DRIVING DOWN THE ROAD AND A CRACK APPEARED IN THE WINDSHIELD. THE CRACK QUICKLY GREW TO COVER A LARGE PORTION OF THE DRIVER'S FIELD OF VIEW.

Visibility/Wiper
Filed Mar 13, 202010,000 milesOK

ON FEB, 22, 2018 WHILE DRIVING SOUTH ON I35 FROM NORMAN TO PURCELL, OKLAHOMA THE FRONT WINDSHIELD OF OUR 2017 SUBARU OUTBACK SHATTERED COMPLETELY. THE GLASS REMAINED IN THE FRAME OF THE CAR BUT WAS FRACTURED INTO INNUMERABLE PIECES. THE TRAFFIC AHEAD OF US WAS GREATER THAN 100 YARDS AND I WITNESSED NO DEBRIS AIRBORNE BEFORE THE GLASS FAILED. WHEN WE ARRIVED AT OUR DESTINATION SEVERAL PEOPLE INSPECTED THE WINDSHIELD YET NONE OF US COULD DETERMINE A POINT OF IMPACT,EITHER BY THE DIRECTION OF THE FRACTURES OR BY AN INDENT IN THE GLASS.

Unknown or Other
Filed Mar 13, 202041,000 milesMO

WINDSHIELD LARGE CRACK DEVELOPED UNEXPECTEDLY FROM VERY SMALL CHIP WHILE DRIVING ON HIGHWAY. WINDSHIELD HAD BEEN REPLACED WHEN PURCHASING THE CAR 4 MONTHS EARLIER.

Visibility/Wiper
Filed Mar 9, 202060,000 milesWA

WINDSHIELD CRACKED AND SPREAD AT MULTIPLE POINTS DURING MODERATE TEMPERATURE FLUCTUATION. CRACKED CONTINUED TO SPREAD OVER THE COURSE OF A WEEK. THE VEHICLE WAS PARKED AT THE TIME THE CRACKS FORMED AND WAS PARKED WHEN THEY SPEAK. AMBIENT TEMPERATURE INSIDE THE VEHICLE WAS 75 DEGREES F WHILE DRIVING AND APPROX 40-55 F OUTSIDE.

Visibility/Wiper
Filed Mar 4, 202059,680 milesNJ

WHILE DRIVING ON RESIDENTIAL ROAD WITH AND NOT HIT BY ANY DEBRIS OR STONES - , WINDSHIELD CRACKED STARTING FROM LOWER EDGE SECTION AND THEN ACROSS WINDSHIELD ON PASSENGER SIDE.

Unknown or Other
Filed Mar 3, 202030,000 milesCO

MY "EYESIGHT" DOES NOT FUNCTION APPROPIATELY SINCE MY WINDSHIELD CRACKED. TURNS OFF AND ON RANDOMLY, CRACK DOES NOT GO THROUGH THE SENSOR.

Visibility/Wiper
Filed Mar 2, 202066,360 milesCA

PARKED THE CAR WITH NO CRACK IN THE WINDSHIELD. WARMED UP THE CAR IN THE MORNING AND FOUND A CRACK WHEN LEAVING FOR WORK. VEHICLE WAS PARKED WHEN IT HAPPENED. CRACK IS LOCATED RIGHT ABOVE THE WIPER BLADE AND SPANS IN THREE DIRECTIONS RIGHT WHERE THE WIPER DEICER IS LOCATED. BECAUSE OF WHERE IT IS LOCATED IT COULD NOT HAVE BEEN CAUSED BY NORMAL DRIVING SUCH AS A ROCK OR DEBRIS. I BELIEVE THIS TO BE A DEFECT IN THE WINDSHIELD.

Visibility/Wiper
Filed Feb 25, 20206,500 milesCA

TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED THAT AFTER STOPPING THE VEHICLE IT WAS DISCOVERED THAT THE FRONT WINDSHIELD WAS CRACKED AT THE BASE OF THE WINDSHIELD NEAR THE MIDDLE. THE VEHICLE WAS TAKEN TO THE CHICO SUBARU (2522 COHASSET RD. CHICO, CA) WHO REPLACED THE WINDSHIELD HOWEVER, SOMETIME THEREAFTER THE REPLACEMENT WINDSHIELD ALSO SUSTAINED A SIMILAR CRASK. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 6,500.

Visibility/Wiper
Filed Feb 25, 2020NC

WINDSHIELD CRACKED FOR NO APPARENT REASON

Visibility/Wiper
Filed Feb 24, 202023,000 milesTX

I PARKED MY CAR IN MY APARTMENT'S PARKING GARAGE OVERNIGHT. WHEN I WENT OUT TO MY VEHICLE IN THE MORNING THERE WAS A LARGE CRACK IN THE WINDSHIELD APPROXIMATELY 24". THERE WERE NO CRACKS OR CHIPS IN THE WINDSHIELD PRIOR TO THE WINDSHIELD FAILING, NOR DID ANY OBJECT STRIKE THE WINDSHIELD WHEN IT WAS PARKED.

Visibility/Wiper
Filed Feb 24, 202020,101 milesRI

IRONICALLY ON THE SAME DAY THAT I HAD THE VEHICLE INSPECTED PER RHODE ISLAND INSPECTION LAWS, I PARKED THE CAR IN MY DRIVEWAY AFTER THE INSPECTION. I CAME OUT A WHILE LATER TO FIND THAT THE WINDSHIELD WAS CRACKED. WHEN I FIRST OBSERVED IT, THE CRACK WAS ABOUT 6 INCHES LONG. IT HAS NOW EXCEED 2 FEET IN LENGTH. I WAS BAFFLED AS TO HOW THE WINDSHIELD CRACKED BUT THEN I SUBSEQUENTLY READ ABOUT HOW THERE WERE LAWSUITS BEING FILED AGAINST SUBARU BECAUSE THERE WERE NUMEROUS OTHERS WHOSE WINDSHIELD WERE CRACKING FOR NO REASON.

Unknown or Other
Filed Feb 24, 20204,100 milesCA

WINDSHIELD CRACKED, OVER FOOT LONG

Visibility/Wiper
Filed Feb 23, 202070,000 milesMD

THE WINDSHIELD HAS CRACKED IN THE BOTTOM RIGHT CORNER AND HAS TRAVELED MORE THAN 15 INCHES TOWARDS THE MIDDLE OF THE WINDSHIELD. THE CAUSE OF THE CRACK IS UNKNOWN

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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