2015 Subaru Outback complaints

WAS DRIVING AND A SMALL ROCK HIT THE WINDSHIELD. I DIDN'T THINK ANY THING OF IT AT THE TIME. I PARKED CAR IN THE DRIVEWAY. WHEN I CAME OUT A COUPLE OF HOURS LATER THERE WAS A HUGE CRACK.

I WAS WASHING THE WINDSHIELD, SO I RAISED THE WIPER ARMS LIKE MOST PEOPLE DO WHEN THEY WANT TO CLEAN THE ENTIRE WINDSHIELD. A SLIGHT BREEZE BLEW AND KNOCKED THE PASSENGER-SIDE WIPER DOWN ONTO THE GLASS CRACKING THE WINDSHIELD ON IMPACT. THE IMPACT CRACK THEN SPLIT UP AND TOWARD THE DRIVER'S-SIDE ABOUT 2 FEET IN LENGTH. I HAVE HAD NUMEROUS CARS OVER MY LIFETIME, AND A FALLING WIPER ARM HAS NEVER CRACKED MY WINDSHIELDS. UPON FURTHER RESEARCH ON THE WEB, I DISCOVERED SCORES OF STORIES OF FOLKS GOING ON THEIR THIRD OR FOURTH WINDSHIELD (ON A 2015 MODEL!!). I HAVE TO DRIVE AROUND IN AN UNSAFE MANNER BECAUSE SAFELITE CANNOT GET THE ORIGINAL PART FROM THE DEALER DUE TO THEM BEING BACKLOGGED. THE WINDSHIELDS ARE BACKLOGGED BECAUSE THEY KEEP CRACKING ON EVERYONE. NOW I'M SHORT $500 ON MY DEDUCTIBLE, AND I CAN JUST IMAGINE LIKE MOST OTHERS, I WILL BE SHORT $500 AGAIN IN THE NEAR FUTURE BECAUSE OF A FAULTY DESIGN. THE WINDSHIELD IS NOT SAFE ON THE ROAD FOR IMPACTS (ONE GUY SHUT HIS DOOR AND THE WINDSHIELD CRACKED...CRAZY!). PLEASE, GET THESE WINDSHIELDS OFF THE ROAD AND MAKE SUBARU DESIGN ANOTHER WINDSHIELD AND PAY TO REPLACE THEM ALL! THANK YOU!

WE PURCHASED OUR 2015 OUTBACK JAN 2, 2015. WE WERE JUST GETTING ON THE FREEWAY LEAVING NEW ORLEANS WHEN WE HEARD A POP. WE ARE NOT SURE IF A STONE HIT IT OR NOT, BUT A STARBURST SMALLER THAN A DIME ALONG WITH ABOUT 6 INCH CRACK HAD OCCURRED ON THE LOWER PASSENGER AREA. THE CAR HAD BEEN PARKED IN THE SUN SO IT WAS REALLY HOT. NOW TWO DAYS LATER IT IS ABOUT 24 INCHES LONG AND IS ZAGGING ACROSS THE ENTIRE WINDSHIELD. WHEN WE CALLED OUR INSURANCE COMPANY WE WERE TOLD THAT THEIR VENDOR COULD NOT GET TO US FOR SEVERAL WEEKS. THEY REFERRED US TO A DIFFERENT VENDOR BUT THE WINDSHIELD IS NOT AVAILABLE FOR 3 WEEKS. THIS APPEARS TO BE A COMMON OCCURRENCE SO ADD ME TO THE LIST OF COMPLAINANTS.

WE WERE EXTREMELY HAPPY TO PURCHASE OUR FIRST SUBARU OUTBACK WITH THE NEW EYESIGHT TECHNOLOGY IN MID-MARCH. THE CAR WAS ALMOST 2 MONTHS OLD AND I HEARD SOMETHING HIT THE WINDSHIELD WHILE ON A HIGHWAY THAT I HAVE BEEN DRIVING ON FOR THE PAST 7 YEARS. I DID NOT NOTICE ANYTHING IMMEDIATELY. NINE HOURS LATER, I PICKED UP A PASSENGER WHO NOTICED A LARGE CRACK AT THE TOP OF THE WINDSHIELD (THE REARVIEW MIRROR WAS OBSTRUCTING MY VIEW OF THE CRACK) WHICH WAS ABOUT A FOOT LONG. OVER THE COURSE OF THE NEXT FEW DAYS, THE CRACK GOT LARGER AND EXTENDED INTO MY LINE OF SIGHT. AFTER SPEAKING TO THE INSURANCE COMPANY, THE WINDSHIELD WOULD BE COVERED, BUT IT WAS ON NATIONAL BACKORDER AND WOULD NOT BE AVAILABLE FOR 2-4 WEEKS. THE GLASS ARRIVED TWO WEEKS LATER AND MY WINDSHIELD WAS REPLACED. EXACTLY ONE WEEK AFTER THE WINDSHIELD WAS FIXED, I HEARD A LITTLE POP ON THE WINDOW WHILE DRIVING ON THE HIGHWAY. I LOOKED AROUND AND NOTICED I GOT ANOTHER CRACK ON THE WINDSHIELD. THIS TIME ON THE LOWER PART OF THE WINDSHIELD BETWEEN THE WIPER BLADES. THE CRACK STARTED OUT AROUND 3" LONG. A DAY LATER, THE CRACK GREW AN ADDITIONAL 5". I STARTED TO THINK THIS CAN'T BE NORMAL FOR A WINDSHIELD TO CRACK SO EASILY, AND AFTER READING ALL THE POSTS ON THIS SITE AND OTHERS, IT SEEMS THAT THIS IS A COMMON ISSUE FOR THE 2015 OUTBACKS.

UNINTENDED ACCELERATION. WHEN DRIVING AT LOW SPEEDS--WHAT WOULD TRADITIONALLY BE 1ST AND 2ND GEAR (THE CAR HAS A CONTINUALLY VARIABLE TRANSMISSION)--AND WHILE KEEPING CONSTANT PRESSURE ON THE GAS PEDAL, THE TRANSMISSION CHANGES THE ACCELERATION OF THE VEHICLE ON ITS OWN IN A PROCESS THAT FEELS LIKE IT CAN'T FIND THE RIGHT "GEAR", AND IT PROVIDES A "JERKING" FEELING (USUALLY ONLY A COUPLE OF "JERKS"). YET THE TRANSMISSION IS NOT JUST FINDING THE RIGHT GEAR FOR A SPECIFIC CONSTANT SPEED; AS IT SHIFTS AROUND, THE ACCELERATION CHANGES AND HAS, WITH CONSTANT PRESSURE ON THE PEDAL, ACCELERATED FASTER ON ITS OWN. I HAVE NEVER FELT LESS CONTROL OF A VEHICLE AS I HAVE WITH THIS ONE.

BRAND NEW VEHICLE, PARKED ON THE STREET FOR APPROXIMATELY ONE HOUR. WHEN RETURNING TO THE CAR, A CRACK IN THE WINDSHIELD, BEGINNING AT THE LOWER CENTER AND EXTENDING TO THE MIDDLE OF THE WINDSHIELD APPROXIMATELY 6 INCHES WAS EVIDENT. NO DEBRIS ON WINDSHIELD AND NO EVIDENCE OF IT BEING HIT WITH ANYTHING. CRACK HAS NOW EXTENDED FURTHER UP AND AROUND (SHAPE OF A LARGE QUESTION MARK) OF ABOUT 2 FT IN LENGTH. CONTACTED LOCAL DEALERS AND GLASS COMPANIES FOR REPAIR BUT NO ONE HAS ANY IN STOCK DUE TO A VERY LARGE NUMBER OF THESE ISSUES. AND THE PROJECTED DATE FOR WHEN REPLACEMENT GLASS WILL BE AVAILABLE IS NOW JULY 1 2015, MORE THAN 10 WEEKS SINCE THE DEFECT APPEARED. GIVEN WHAT'S BEEN HAPPENING, I FULLY EXPECT THIS CRACK TO CONTINUE TO GROW AND BEGIN TO HAMPER VISIBILITY. WEB SEARCHES HAVE YIELDED MANY SIMILAR REPORTS OF THIS HAPPENING. *TR

WHILE CAR WASH PARKED IN DRIVEWAY BEING WASHED I NOTICED A CRACK IN THE PASSENGER SIDE FRONT WINDSHIELD .THE CRACK IS COMING FROM THE LOWER WINDSHIELD HEATER THEN GOES UP TOWARDS THE MIDDLE OF WINDSHIELD.STILL USING CAR AND THE CRACK IS PAST THE REAR VIEW MIRROR.TOLD BY DEALER SUBARU DOESN'T COVER GLASS BREAKAGE ADVISED HIM I WAS FOLLOWING UP WITH SUBARU TO PLEASE TAKE INFO AND PIC'S.HE SUGGESTED GOING THRU MY CAR INSURANCE BUT THERE ARE NO ROCK CHIPS OR CRACKS SO WHY SHOULD THEY PAY. HE ADVISED HE WOULD SHOW TO THE REP IN A FEW WEEKS ON HIS VISIT??. I PERSONALLY THINK A WINDSHIELD IS A SAFETY ISSUE AND THEY SHOULD MOVE ON IT NOW. WHILE RESEARCHING IT AND SEEING HOW THIS IS A COMMON ISSUE WITH OTHER PEOPLE I AM WONDERING ABOUT THE SAFETY OF THE CAR NOW. STARTED A CASE WITH SUBARU.

WINDSHIELD HAS FAILED TWICE WITH NO IMPACTS. LATEST CRACK STARTED AFTER I CLOSED THE DRIVER DOOR...HEARD A POP, THEN WATCHED A CRACK RUN FROM THE UPPER RIGHT ACROSS THE DRIVER'S LINE OF SIGHT OVER THE COURSE OF A FEW SECONDS. THERE WAS NO IMPACT TO THE GLASS, WHICH HAD BEEN REPLACED LESS THAN 10 DAYS EARLIER, WHICH ALSO FAILED MYSTERIOUSLY.

2015 SUBARU OUTBACK WITH EYESIGHT TECHNOLOGY. HAD VEHICLE LESS THAN 2 MONTHS, SITTING IN DRIVEWAY, NEXT AM NOTED LARGE CRACK IN WINDSHIELD BEGINNING IN PASSENGER LOWER CORNER AND TRAVELING DIAGONALLY UP TOWARDS CENTER OF WINDSHIELD. NO TRAUMA NOTED TO WINDSHIELD WHILE DRIVING (NO ROCKS, ETC). SEEMED TO HAVE BROKEN SPONTANEOUSLY. MADE INSURANCE CLAIM 4/12/15. UNABLE TO GET NEW WINDSHIELD AS SUCH A LARGE BACKORDER OF THESE WINDSHIELDS FOR SAME REASON AND IN SAME LOCATION. STILL WAITING WITH NO END IN SIGHT. ON-LINE THREADS INDICATE THIS IS AN ONGOING ISSUE THAT HAS YET TO GENERATE A RECALL.

WE BOUGHT THE SUBARU IN ANCHORAGE AND STARTED HEADING TOWARD OUR HOME IN FAIRBANKS. APPROXIMATELY 100 MILES INTO THE JOURNEY WE STOPPED TO REST AND EAT. WHILE SITTING IN THE CAR TALKING, THERE WAS A POP SOUND AND A LARGE 9-10" CRACK APPEARED BEHIND THE MIRROR AND BINOCULAR CAMERAS DESCENDED INTO THE PASSENGER'S VIEW. I INSPECTED THE OUTSIDE WINDOW FOR EVIDENCE OF IMPACT FROM A ROCK OR DEBRIS, SUCH AS CHIPPING, BUT THERE WAS NONE. I TRIED TO GET A REPLACEMENT WINDOW AFTER SUBARU BLEW ME OFF, BUT WAS UNABLE TO DUE TO AN APPARENT LARGE DEMAND FOR REPLACEMENT GLASS FOR THIS MODEL. SINCE THEN CRACKS HAVE APPEARED SPONTANEOUSLY FROM THE BOTTOM OF THE WINDSHIELD WORKING THERE WAY UP. MY SON HAS A BRAND NEW 2015 SUBARU FORESTER, WHICH DID THE EXACT SAME THING ON THE WAY HOME FROM ANCHORAGE. AGAIN SUBARU DEALER DENIED THEY HAVE SEEN ANY PROBLEM WITH THE WINDSHIELD, BUT READ THE COMPLAINTS LOGGED WITH NHTSA AND ONE CAN ONLY COME TO A DIFFERENT CONCLUSION. PERHAPS SUBARU IS MAKING THEIR GLASS TOO THIN TO REDUCE WEIGHT OR THERE IS SOME SORT OF FLEXING OF THE WINDOW MIDPOINT ON THE GLASS BUT THIS IS A PROBLEM.

SUBARU OUTBACK IS TWO MONTHS OLD AND DEVELOPED A CRACK IN THE WINDSHIELD, WHILE THE VEHICLE WAS PARKED. CRACK STARTED AT THE BOTTOM/CENTER OF THE WINDSHIELD AND WAS ROUGHLY EIGHT INCHES STRAIGHT UP. SUBARU ACCEPTS ZERO RESPONSIBILITY, SO I HAVE TO PAY FOR A NEW WINDSHIELD. I HAVE BEEN WAITING TWO WEEKS WITH NO WINDSHIELDS AVAILABLE. CRACK HAS GROWN TO ROUGHLY THIRTY INCHES AND A ZIG ZAG PATTERN NOW.

MY WINDSHIELD WIPERS STOPPED WORKING. I WAS DRIVING IN ATLANTA, GEORGIA ON 5/17/15 AT 4-7PM AND MY WINDSHIELD WIPERS DON'T WORK. I PULLED INTO A PARKING SPACE TO RESTART MY VEHICLE AND THE WIPERS STILL NOT WORK. I ENDED UP WAITING INSIDE MY OUTBACK FOR OVER TWO HOURS WAITING ON THE RAIN TO STOP. THIS IS RIDICULOUS! I BROUGHT THIS CAR BRAND NEW WITH 11 MILES ON IT AND AFTER DRIVING 900 MILES THE WINDSHIELD WIPERS ARE NOT WORKING.

ON 4/19/2015 WAS DRIVING AT 40 MILES PER HOUR IN A HEAVY RAIN STORM (I-75) IN GEORGIA A CRACK DEVELOPED IN THE WINDSHIELD. WE COULD NOT IDENTIFY A SOURCE OF IMPACT TO THE WINDSHIELD. THE CRACK STARTED AT THE VERY BOTTOM CENTER OF THE WINDSHIELD. THE CRACK THEN SPLIT INTO A "Y" SHAPE AND CONTINUED OVER THE NEXT SEVERAL DAYS. WE TRIED TO GET A NEW WINDSHIELD IN SARASOTA, FL OUR FIRST DESTINATION. LOCAL AUTO GLASS COMPANY RECOMMENDED BY SARASOTA SUBARU DEALER ATTEMPTED TO ORDER ONE TO REPLACE DURING OUR WEEK IN TOWN. THEN CALLED TO ADVISE US IT WOULD BE AT LEAST ANOTHER WEEK. WE WERE INFORMED THERE WAS A NATIONWIDE BACK LOG OF OVER 600 WINDSHIELDS FOR THE 2015 SUBARU OUTBACK. ON 4/27/2015 CONTACTED THE SUBARU DEALER IN SILVER SPRING, MD. FOR POSSIBLE REPLACEMENT DURING OUR SECOND STOP OF TRIP. WE WERE AGAIN ADVISED OF A BACK LOG ON THAT WINDSHIELD. THEY SUGGESTED TO CONTACT THE DEALER NEAR MY HOME. ON 4/27/15 CONTACTED INTERNATIONAL SUBARU OF TINLEY PARK, IL AND ALL STAR GLASS AS RECOMMENDED BY DEALER. WINDSHIELD ORDERED 4/27/2015 AND WAS ADVISED AGAIN OF A NATIONWIDE BACK ORDER OF 2015 SUBARU OUTBACK WINDSHIELDS BY GLASS COMPANY AND MY DEALER. AS OF 5/14/15, NO WINDSHIELD AVAILABLE, CHECK BACK IN ANOTHER WEEK. SUBARU DEALER AT HOME THINKS IT WAS CAUSED BY A SMALL STONE. INDEPENDENT MECHANICS THINK THERE IS A PRESSURE POINT ON THE VEHICLE THAT AFFECTED THE WINDSHIELD. IF THERE IS NOT A CONTRIBUTING VEHICLE PROBLEM WITH THE WINDSHIELD THEN WHY THE VERY LONG BACK LOG FOR A NEW VEH

WINDSHIELD HIT BY PEBBLE ON FREEWAY, SMALL CHIP NOTED ON PARKING VEHICLE FOR THE NIGHT IN GARAGE. NEXT MORNING APPROXIMATE 9"VERTICAL CRACK ON WINDSHIELD WHILE DRIVING TO WORK, BY THE TIME I HAD DRIVEN VEHICLE 12 MILES CRACK GREW TO APPROXIMATELY 27 INCHES HORIZONTALLY ACROSS WINDSHIELD. AFTER TWO WEEKS OF DRIVING THERE ARE NOW COMPETING DUAL CRACKS EACH MEASURING IN EXCESS OF 30 INCHES HORIZONTALLY ACROSS THE WINDSHIELD. WITH OVER 45 YEARS OF SAFE DRIVING UNDER MY BELT I HAVE NEVER SEEN A WINDSHIELD PERFORM IN THIS MANNER. THIS MUST BE A SAFETY ISSUE, I HAVE A DIFFICULT TIME BELIEVING THIS IS NOT A ISSUE WITH EITHER THE STRUCTURAL INTEGRITY OF THE VEHICLE AND OR THE WINDSHIELD. WHAT IS THE NHTSA DOING TO INVESTIGATE THIS ISSUE AND INSURE OR SAFETY? I HAVE THE OLD WINDSHIELD IF THIS WILL HELP TO DETERMINE THE ISSUE.

I PURCHASED MY 2015 SUBARU OUTBACK IN NOVEMBER 2014 AND THE FIRST WINDSHIELD CRACK OCCURRED BEGINNING OF MARCH 2015. THE CRACK HAPPENED OVERNIGHT AND IT WAS THE DAY AFTER A MAJOR SNOW STORM. THE CRACK INITIATED FROM THE PASSENGER SIDE AND UP TO THE CENTER OF WINDSHIELD. THERE WAS NO SIGN OF CHIPS/CRACKS DUE TO FOREIGN OBJECTS WHICH SEEM LIKE A DEFECTIVE PART/DESIGN TO ME. THE CRACK PROPAGATED REALLY QUICKLY. I CONTACTED DEALERSHIP AND THEY SAID ITS NOT COVERED UNDER WARRANTY AND REFUSED TO LOOK AT THE CRACK. THE DEALERSHIP ALSO TOLD ME STRAIGHT UP TO GO THROUGH INSURANCE AND DEAL WITH IT MYSELF. I WENT THROUGH INSURANCE AND REPLACED THE WINDSHIELD WITH A GENUINE SUBARU PART BY THE END OF MARCH. JUST WHEN I THOUGH IT IS OVER, A CRACK JUST APPEARED ON MY WINDSHIELD ON MAY 10, 2015. THE CRACK SEEM TO HAVE INITIATED FROM THE WINDSHIELD HEATING COMPARTMENT AGAIN. DURING THE MORNING OF MAY 11, 2015, I LOOKED AT THE CRACK AGAIN AND IT DIDN'T GROW OVERNIGHT. HOWEVER, WHEN I CHECKED ON IT WHILE IT WAS PARKED AT WORK DURING NOON TIME, THE CRACK GREW ABOUT 2 INCHES. THIS IS UNACCEPTABLE FOR A BRAND NEW CAR TO HAVE TO GO THROUGH 2 CRACKED WINDSHIELDS. A GOOD WINDSHIELD SHOULD BE ABLE TO WITHSTAND TEMPERATURE CHANGE AND MINOR IMPACTS FROM FOREIGN OBJECTS AND THE 2015 SUBARU OUTBACK IS DEFINITELY NOT MEETING THAT REQUIREMENT. IN ADDITION, THE DEALERSHIP IS NOT BEING HELPFUL WITH THE SITUATION AND NOT TAKING ANY RESPONSIBILITIES IN INVESTIGATING WHETHER THIS CAN BE A VEHICLE DEFECT OR NOT.

FIRST TIME WASHING MY NEW 2015 SUBARU OUTBACK WITH BARELY 900 MILES ON IT. PARKED IT IN FRONT OF THE HOUSE. WALKED FROM THE GARAGE TO THE VEHICLE TO CHECK FOR WATER SPOTS AND NOTED A 5" CRACK IN THE WINDSHIELD WHERE THERE WASN'T ONE WHILE I WASHED IT! STARTS WHERE THE HEATING ELEMENT IS UNDER THE PASSENGER SIDE WIPER. IT'S RAPIDLY SPREAD UP AND ACROSS MY DRIVING LINE OF SIGHT. WHEN THE SUN IS UP, THE GLINTING BECOMES ALMOST BLINDING. I TOOK IT TO THE DEALER WHERE I PURCHASED IT TO REPORT WHAT TO ME WAS AN OBVIOUS DEFECT. THEIR HEAD OF SERVICE LOOKED AT IT AND PRONOUNCED IT WAS CAUSED BY A ROCK. HE TRIED TO EXPLAIN WHERE HE SAW THIS "IMPACT". I DISAGREED. THERE IS NO IMPACT CRAZE. THEY TOLD ME TO CONTACT MY INSURANCE COMPANY. THE INSURANCE EXAMINER TOOK PICTURES AND PRONOUNCED IT DUE TO "A STRUCTURAL DEFECT". SUBSEQUENTLY, THE GLASS WAS ORDERED AND I'M SUPPOSED TO PAY FOR IT PLUS THE INSTALLATION OR THERE'LL BE A RE-STOCKING FEE. I'VE WAITED OVER A MONTH WHILE BEING TOLD THERE ARE SHORTAGES, OR IT'S TOO NEW, AND "DUE TO THE LONGSHOREMAN'S STRIKE IN LONG BEACH..." I RANG UP SUBARU OF AMERICA, WHO OPENED A CASE AND ARE HAVING ME GO BACK TO THE DEALER, HAVE THEM TAKE PICTURES, SEND THOSE AND THE REPORT FROM THE INSURANCE COMPANY TO THEM. SEEMS LIKE I'M DOING A LOT OF WORK FOR WHAT TO ME SHOULD BE COVERED AS A DEFECTIVE WINDSHIELD OR A STRUCTURAL PROBLEM WITH THIS MODEL. THERE ARE 7 COMPLAINTS, FILED ON THIS WEB-SITE FROM SUBARU OWNERS, THIS MODEL, SAME YEAR, WITH THE IDENTICAL PA

WE STOPPED TO HAVE LUNCH AND 30 MINUTES LATER THE CAR BATTERY AS DEAD OR SO IT SEEMED AS IT WOULDN'T TURN OVER. WE HAD TO CALL HIGHWAY SAFETY TO COME AND HE JUMPED IT OFF. WE GOT SOME AN HOUR LATER AND THEN WE WENT TO OUR SON'S HOUSE FOR ANOTHER HOUR AND WHEN WE TRIED TO START IT AGAIN IT WAS DEAD. OUR SON SORTA ROCKED THE CAR FROM SIDE TO SIDE AND THEN IT WOULD CRANK. ON OUR WY HOME WE STOPPED AT THE GROCERY STORE AND GOT MILK AND THEN IT WAS DEAD AGAIN. A MAN JUMPED IT OFF AGAIN. NEXT DAY AS WE WERE TAKING THE CAR TO OUR SUBARU DEALER IT STARTED RIGHT UP. STILL WE TOOK IT ON IN TO OUR MIDLAND, TX DEALER AND THEY COULD FIND NOTHING WRONG! WE ARE ELDERLY 87 AND 83 AND CAN'T TAKE MUCH MORE OF THIS KIND OF TROUBLE. (NOTHING IS WRONG) WE SAT 3 HOURS IN THE SUN ON SAT AS WE WAITED FOR ROAD SIDE SERVICE. PLEASE HELP. *TR

I JUST BOUGHT A BRAND NEW 2015 SUBARU OUTBACK ON MARCH 18, 2015. I SEE ALREADY THAT THERE ARE NUMEROUS COMPLAINTS ALREADY ON THE SAFETY OF THE 2015 SUBARU OUTBACK WINDSHIELDS. I WAS DRIVING DOWN THE FREEWAY ON MAY 2, 2015 AND A VERY SMALL PEBBLE FLEW INTO THE WINDSHIELD AND I COULDN'T BELIEVE THAT SMALL A PEBBLE WOULD CRACK THE WINDSHIELD OVER 6 INCHES! I AM VERY UPSET. I PARKED THE CAR IN A RESTAURANT PARKING LOT THAT DAY AND WHEN I CAME OUT, THE CRACK HAD GROWN TO 12 INCHES BY ITSELF! MY RELATIVES WERE IN TOWN AND I COULDN'T DRIVE MY NEW VEHICLE ON A SHORT TRIP I WANTED TO TAKE THEM ON. OF COURSE THIS IS A SPECIAL ORDER ITEM SO I AM WAITING AND WAITING FOR IT TO BE REPLACED. CALLED SUBARU SERVICE DEPARTMENT AND THEY CLAIM NO KNOWLEDGE OF PROBLEMS WITH THE WINDSHIELDS (OF COURSE). I HAVE NO VEHICLE TO DRIVE BECAUSE I FEEL IT IS UNSAFE TO DRIVE AND HAVE BEEN INCONVENIENCED TO HAVE TO DRIVE MY OTHER OLDER VEHICLE. I DIDN'T WANT TO HAVE INSURANCE ALSO PAY FOR A RENTAL/REPLACEMENT VEHICLE AS WELL WHEN THIS IS A SUBARU PROBLEM AND A NATIONAL SAFETY PROBLEM WITH THIS VEHICLE THAT NEEDS TO BE ADDRESSED IMMEDIATELY. IT IS NOW MAY 6TH AND I STILL HAVE NO NEW WINDSHIELD AND DON'T EXPECT ONE ANYTIME SOON. IT LOOKS LIKE THERE IS A GOOD POSSIBILITY THAT THE WINDSHIELD WILL CRACK AGAIN FROM ALL THE COMPLAINTS I AM READING ON THIS WEBSITE. WHEN WILL SOMEONE RECALL THIS WINDSHIELD? AFTER SOMEONE GETS KILLED? PLEASE RECALL THIS WINDSHIELD! *TR

THIS IS A BRAND NEW SUBARU OUTLANDER WITH 850 MILES. THE WINDSHIELD GOT A SMALL CHIP, ABOUT 1MM IN SIZE NEAR THE VERY TOP. AS I WAS DRIVING ALONG THE WINDSHIELD STARTED TO CRACK FROM THE SMALL DING DOWN, APPROXIMATELY 1 FOOT IN LENGTH. THIS SHOULD NOT HAPPEN WITH NEW WINDSHIELD GLASS IN A NEW CAR. *TR

I WAS SLOWING PULLING INTO A PARKING SPACE AND JUST STRAIGHTENING OUT THE CAR WHEN I HEARD A STRANGE SOUND COMING FROM THE ENGINE. IMMEDIATELY AFTER THAT I HEARD A VERY LOUD ENGINE REVVING SOUND AND THEN SUDDENLY THE VEHICLE SHOT FORWARD LIKE A ROCKET, WENT OVER THE CEMENT BARRIER AND INTO THE WALL OF A BUILDING. IT SEEMED LIKE A VERY HIGH RATE OF SPEED, THOUGH THE DISTANCE WAS ONLY ABOUT 8 FEET. THE SEAT BELT DID NOT RESTRAIN ME AND MY CHEST SLAMMED INTO THE STEERING WHEEL. IT WAS DETERMINED LATER AT THE HOSPITAL THAT I HAD A CRACKED STERNUM AND SEVERAL BROKEN RIBS. I BELIEVE THERE WAS SOME SORT OF MECHANICAL, ELECTRICAL OR SOFTWARE PROBLEM THAT CAUSED THIS UNINTENDED ACCELERATION, AND THE SEAT BELT ALSO WAS DID NOT FUNCTIONING AS INTENDED. *TR

ENGINE IDLE IS ERRATIC WHEN COLD. BACKING OUT OF THE GARAGE IN THE MORNING THE ENGINE SURGES 3-400 RPM MAKING THE CAR JERK FASTER AND SLOWER. THIS IS WITH ONLY THE BRAKE PEDAL PRESSED. I HAVE A SECOND IDENTICAL CAR THAT DOES NOT HAVE THE PROBLEM. TEMPERATURE IS IN THE 40'S. WHEN THE ENGINE SLOWS, YOU HAVE TO EASE OFF THE BRAKE, THEM IT SUDDENLY SPEEDS UP 50% AND THE CAR TAKES OFF. THE CYCLE REPEATS FOR A FEW MINUTES IN THE MORNINGS. THE PROBLEM IS VERY REPEATABLE -THE SAME THING EVERY MORNING. *TR

OUR FULLY-LOADED '15 OUTBACK WITH EYESIGHT & LANE ASSIST WAS PARKED OVERNIGHT IN THE GARAGE (AS ALWAYS). WHEN WE GOT INTO THE VEHICLE, WE NOTICED AN 12-INCH CRACK IN THE WINDSHIELD (BEGINNING IN THE LOWER CORNER ON THE PASSENGER SIDE AND HEADING UP TOWARD THE CENTER OF THE VEHICLE). THERE WAS NO ACCIDENT OR ROCK INCIDENT TO WARRANT THE CRACK - IT CAME OUT OF NOWHERE. WE CALLED OUR SUBARU SERVICE DEPARTMENT AND THEY REFERRED US TO THEIR (OUTSIDE VENDOR) WINDSHIELD REPAIR GUY. AFTER SEVERAL CALLS TO SUBARU, HE WAS TOLD THAT SUBARU HAS PULLED THESE WINDSHIELDS FROM THEIR PRODUCTION LINE BECAUSE THERE IS AN INHERENT PROBLEM WITH CRACKING DUE TO THEIR SUBSTANDARD QUALITY AND INFERIOR AERONAUTICAL DESIGN. HE SAID THAT THE SUBARU PLANT WAS WAITING ON A SET OF WINDSHIELDS AND AN ORDER WAS PLACED FOR ME, BUT THAT I WOULD BE COMPETING WITH THE NEW CARS ROLLING OFF THE PRODUCTION LINE. THIS INFORMATION ALONE (ASSUMING IT IS ACCURATE) SHOULD WARRANT A RECALL. WE CONTACTED THE WINDSHIELD GUY AGAIN TODAY TO FOLLOW UP AND HE SAID HE JUST ORDERED ANOTHER '15 OUTBACK WINDSHIELD FOR SOMEONE THIS MORNING - - SAME PROBLEM (NO ACCIDENT OR INCIDENT). HE REITERATED HIS CONVERSATION WITH SUBARU PRODUCTION PERSONNEL ONCE AGAIN THAT "THERE IS A DESIGN PROBLEM WITH THE WINDSHIELDS AND SUBARU HAS PULLED THEM FROM THEIR PRODUCTION LINES." TWO WEEKS AGO WE PUT A POST-IT FLAG INSIDE THE WINDSHIELD AT THE END OF THE CRACK TO MARK ITS PLACE AND PROGRESS - THE CRACK HAS NOW GROWN TO 20+ INCHES STRAIGHT ACROSS

TL* THE CONTACT OWNS A BRITAX ADVOCATE 70 G3 REARFACING INFANT SEAT, MODEL NUMBER 39BG81A. THE SEAT WAS MANUFACTURED IN OCTOBER OF 2013. THE SAFETY SEAT WAS BEING UTILIZED IN A 2015 SUBARU OUTBACK. THE CONTACT STATED THAT THE HARNESS STRAPS FRACTURED. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE LATCH STRAPS FRACTURED AND THE FOAM PADDING TO PROTECT THE CHILD FROM A SIDE IMPACT ALSO FRACTURED ON BOTH SIDES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE PURCHASE DATE WAS NOT AVAILABLE.

SUBARU OUTBACK 2015 WINDSHIELDS HAVE VERY LOW QUALITY AND CRACK WITH MINIMAL CONTACT. OUR WINDSHIELDS BROKE TWICE IN ONE MONTH AFTER REPLACING THE ORIGINAL ONE WITH ANOTHER FROM SUBARU. THE TWO TIMES DRIVEN ON THE HIGHWAY AND TWO TINY ROCK HIT THE WINDSHIELD AND CREATED A 12" LONG CRACK ACROSS THE WINDSHIELD. THE COST FOR THE WINDSHIELDS IS VERY EXPENSIVE AT AROUND $700 TO PURCHASE A NEW WINDSHIELD AND TO HAVE IT INSTALLED. *TR

UPON ENTRY OF VEHICLE FOR THE FIRST TIME OF THE DAY, I DISCOVERED A 5-6 IN. CRACK IN WINDSHIELD. I HAD NOT OBSERVED ANY IMPACTS WHILE DRIVING THE DAY PRIOR. THE VEHICLE WAS ONLY 2 MONTHS OLD AT THE TIME. ALL OTHER AUTO GLASS ISSUES PREVIOUSLY WERE OBSERVED AND OBVIOUS. HAVING REVIEWED SIMILAR STORIES AND PICTURES ONLINE OF ISSUES WITH THE WINDSHIELD OF THIS MODEL AND YEAR THE VEHICLE, I AM CONCERNED THAT THE ISSUE IS MORE THAN COINCIDENCE. *TR

WINDSHIELD ON EYESIGHT EQUIPPED 2015 OUTBACK DEVELOPED A LARGE CRACK STARTING IN THE WIPER HEATING AREA JUST UNDER THE PASSENGER SIDE WIPER. THE CRACK APPEARED SPONTANEOUS AS IT APPEARED WHILE THE CAR WAS PARKED AND WAS AT LEAST EIGHT INCHES LONG. BY THE NEXT MORNING WITH THE CAR REMAINING PARKED AND ONLY A FEW DEGREE TEMPERATURE CHANGE OVERNIGHT IT WAS AT LEAST 14 INCHES LONG. THE ONLY MARK ON THE GLASS I CAN FIND ALONG THE CRACK IS A MINUSCULE DOT THAT IS ABSOLUTELY NO LARGER THAN A GRAIN OF SAND IN THE WIPER HEATING AREA. IT IS A BARELY VISIBLE AND IS NOT EVEN AS DEEP AS A GRAIN OF SAND. IT WOULD BE INVISIBLE EXCEPT IN THE BRIGHTEST LIGHT AND IT SEEMS IMPOSSIBLE THAT IT COULD OR SHOULD BE RELATED TO THE CRACK. I HAVE DONE A QUICK SEARCH ONLINE AND AM FINDING AN INORDINATE NUMBER OF COMPLAINTS OF SPONTANEOUS CRACKING, OR CRACKING FROM ENTIRELY INSIGNIFICANT CHIPS ON OUTBACK WINDSHIELDS. MY OLDER OUTBACK HAS 160,000 MILES AND NUMEROUS PITS AND MARKS ON THE WINDSHIELD WITH NO CRACKING. DITTO WITH THE OLD LEGACY WAGON I OWNED BEFORE THAT. I'VE NEVER HEARD OF WINDSHIELDS CRACKING THE WAY THEY ARE ON THE NEW EYESIGHT EQUIPPED VEHICLES. I BELIEVE THERE IS A DEFECT IN MANUFACTURE THAT RESULTS IN THE WINDSHIELDS BEING UNDER ENORMOUS PRESSURE. IT IS ONLY A MATTER OF TIME BEFORE A SPONTANEOUS CRACK SHOOTS THROUGH SOMEONE'S LINE OF SIGHT AS THEY ARE DRIVING AND CAUSES AN ACCIDENT. SUBARU NEEDS TO BE ORDERED TO RECALL THESE VEHICLES AND FIND A WAY A TO PREVENT THIS. I FORESEE A CLASS A

PURCHASED CAR NEW FROM DEALER. CAR HAD BEEN SITTING IN DRIVEWAY FOR 4-5 DAYS. I WENT OUTSIDE AND NOTICED A LONG HORIZONTAL CRACK IN THE WINDSHIELD RUNNING FROM HALF WAY UP DRIVERS SIDE TO THE MIDDLE OF THE GLASS. I DID NOT SEE OR HEAR ANYTHING HIT THE WINDSHIELD AT ANY TIME WHILE I HAD BEEN DRIVING, AND I CAN SEE NO CHIPS, PITS OR SCRATCHES IN THE WINDSHIELD. THERE ARE NUMEROUS REPORTS OF THESE "SPONTANEOUS" WINDSHIELD CRACKS FROM NEW OUTBACK OWNERS ON THE SUBARU OWNERS WEBSITE, SO I KNOW THIS IS NOT SOME RANDOM UNLUCKY EVENT. SOME OWNERS HAVE REPORTED 2-3 WINDSHIELD REPLACEMENTS CRACKING. SUBARU DEALERS REFUSE TO TAKE BLAME. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BY SUBARU!! *TR

WHILE DRIVING ON THE ACCESS ROAD AT AROUND 38MPH. A ROCK HIT THE WINDSHIELD AND CAUSED A 8INCH CRACK AT THE LOWER PART OF DRIVERS SIDE AND GOES UP INTO DRIVERS VISIBILITY. I HAVE HAVE OWNED A SUBARU IN THE PAST AND HAVE HAD SEVERAL WINDSHIELD INCIDENTS AND NEVER SEEN THIS HAPPEN OR SEVERE. I FEAR THAT THEIR IS A DEFECT IN THE WINDSHIELD AND SPOKE WITH SUBARU AND THEY ARE UNWILLING TO REPAIR IT OR TAKE ACTION TO THE SAFETY OF MY VEHICLE. *TR

WAS STOPPED AT A RED LIGHT THIS MORNING AND MY WINDSHIELD SPONTANEOUSLY DEVELOPED AN 8 INCH CRACK. NO ROCK OR IMPACT. THIS IS THE THIRD WINDSHIELD I WILL HAVE TO HAVE REPLACED ON THIS CAR IN FOUR MONTHS. *TR

.OF US AS TRAFFIC WAS CAUSING IT TO SPEED UP AND SLOW DOWN. WITH NO WARNING, OUR CAR SUDDENLY LURCHED AHEAD AS IF I HAD STEPPED HARD ON THE GAS PEDAL, THROWING US BACK IN OUR SEATS. AFTER A FEW SECONDS, IT HIT BRAKES AND THREW US FORWARD. IT DID NOT COMPLETELY STOP BUT RESUMED PREVIOUS SPEED. THIS CONTINUED TO HAPPEN EVERY COUPLE OF MINUTES. I TOOK THE FIRST EXIT THAT APPEARED, ABOUT TWO MILES AHEAD. I WAS VERY FRIGHTENED THAT WE MIGHT COLLIDE WITH THE VAN IN FRONT OR SWERVE INTO THE TRAFFIC IN THE LANE NEXT TO US, OR THAT IT MIGHT SUDDENLY STALL IN OUR LANE. I DID NOT TRY TO STOP THE CAR ALTHOUGH I HAD MY FOOT RESTING ON THE BRAKE PEDAL. IT BADLY FRIGHTENED MY WIFE AND I. THE CAR HAS A CVT TRANSMISSION. WE STOPPED IN A PARKING LOT AND THEN HAD CAR TOWED TO CLOSEST OF TWO SUBARU DEALERS IN THE AREA. I HAD BOTH OF THEM RUN EXTENSIVE CHECKS ON ENGINE, POWER TRAIN, COMPUTER, ETC. NEITHER COULD IDENTIFY ANY ISSUES THAT WOULD CAUSE THE PROBLEM. MY WIFE HAS SWORN SHE WILL NEVER DRIVE OR RIDE IN THE CAR AGAIN. I CAN'T BLAME HER. WE HAVE TO GO OVER A WINDING, HILLY ROAD OF ABOUT TEN MILES TO GO HOME. THERE IS HEAVY CAR AND TRUCK TRAFFIC OFF AND ON THROUGHOUT THE DAY. TO GET HOME, WE RENTED A CAR AS I NOW FEAR DRIVING THIS ROAD IN THIS CAR AT ANYTIME DAY OR NIGHT. THE DEALER WHERE WE BOUGHT THE CAR HAS OFFERED TO STORE THE CAR FOR US UNTIL WE DECIDE WHAT TO DO. I'VE TRIED CALLING SUBARU AND WILL TRY AGAIN. LONG WAIT PERIODS SO FAR. THIS IS OUR SECOND SUBARU. FIRST WAS A 2012 OUTBACK W

CRUISE CONTROL: WHEN THE CRUISE CONTROL (+/-) TOGGLE SWITCH ON THE STEERING WHEEL , WHICH IS USED TO SET OR CHANGE THE SPEED SETTING OF THE CRUISE CONTROL, IS PRESSED DOWN TO THE MINUS OR SET SIDE, IT INTERMITTENTLY AND IN VARIABLE CONDITIONS EITHER DOES NOT REACT AT ALL (I.E. NO CHANGE TO THE SPEED SETTING), FLASHES THE SPEED SETTING ON THE SCREEN DISPLAY, BUT DOES NOT CHANGE IT OR MORE IMPORTANTLY IT INCREASES THE SPEED SETTING AND IN SOME CASES HAS CAUSED THE VEHICLE TO ACCELERATE WHILE THE DRIVER IS ATTEMPTING TO DECREASE THE SPEED SETTING OF THE CRUISE CONTROL. *TR

DEAR SIR, ON FEBRUARY 11,2015 WE PURCHASED A NEW 2015 OUTBACK 2.5 PREMIUM AT SELLER DEALER 400106 VIN [XXX] AND THE ODOMETER READING WAS 10 MILES. THIS WAS OUR DREAM CAR THAT WE SAVED FOR A FEW YEARS TO FINALLY PURCHASE. IT DEVELOPED AN ENGINE KNOCKING NOISE AT ONLY 1000 MILES ON THE ODOMETER. SO I TOOK IT TO THE SUBARU DEALER FOR EVALUATION ON 3/18/15 AND AFTER 2 DAYS THERE THEY DETERMINED THAT THE ENGINE HAD A PROBLEM AND WOULD HAVE TO BE REPLACED ACCORDING TO SUBARU EXPERTS. I REALLY RESPECT SUBARU??S AND THEIR HISTORY, BUT WE NO LONGER CONSIDER THIS ONE OUR DREAM CAR. IF THE POWER PLANT IS FAULTY WE WONDER WHAT ELSE IS GOING TO GO WRONG WITH IT. MY FAMILY WILL NO LONGER FEEL SAFE. THOUGH THE CAR MAY OR MAY NOT FALL UNDER THE SONG-BEVERLY CONSUMER WARRANTY ACT WE WANT A REPLACEMENT FOR THE SAME TYPE VEHICLE, NOTHING MORE AND NOTHING LESS. I FEEL THE ENGINE SHOULD NOT OF FAILED AT ONLY 1,000 MILES ON IT AND I'M SURE [XXX] WOULD STRONGLY AGREE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AFTER JUST PICKING UP MY NEW 2015 SUBARU OUTBACK AND DRIVING IN BRIGHT SUNLIGHT, I REALIZED THERE IS A HAZARDOUS CONDITION RELATED TO THE CAR'S INFOTAINMENT CENTER. THE AREA SURROUNDING THE DISPLAY SCREEN IS AN EXTREMELY GLOSSY BLACK MIRROR-LIKE REFLECTIVE SURFACE. WHILE DRIVING, THE SUN REFLECTS OFF OF THIS SURFACE INTO THE EYES OF THE DRIVER. THIS INTENSITY IS ENOUGH TO CAUSE EYE PAIN, AS WELL AS DISTRACT THE DRIVER. NOW WHEN DRIVING ON A SUNNY DAY, RATHER THAN KEEPING BOTH HANDS ON THE WHEEL, I NEED TO USE MY RIGHT HAND TO SHIELD MY EYES FROM THIS DISTRACTING REFLECTED GLARE. I ATTEMPTED TO PURCHASE AN ANTI-GLARE SHIELD, BUT THEY ONLY COVER THE DISPLAY AREA (WHICH ACTUALLY IS NOT REFLECTIVE). I NEED TO COVER THE REFLECTIVE PERIMETER TRIM AREA. SUBARU NEEDS TO PROVIDE AN ANTI-GLARE SHIELD THAT COVERS THE ENTIRE INFOTAINMENT CENTER. *TR

I HAVE A NEW 2015 SUBARU OUTBACK LIMITED. WITHIN A MONTH OF PURCHASE, IT STARTED GIVING ME LOWER BACK PAIN. SEVERAL OWNERS OF NEW 2015 OUTBACK INCLUDING PROFESSIONAL REVIEWERS ARE ALSO REPORTING BACK PAIN AND INJURIES BECAUSE OF OVER EXTENDING LUMBAR SUPPORT - SOME EXAMPLES ATTACHED BELOW. WHEN CONTACTED SUBARU, I WAS ADVISED THAT NOTHING CAN BE DONE TO REDUCE THE LUMBAR SUPPORT. DEALER ALSO ADVISED ME THAT NOTHING CAN BE DONE FROM THEIR SIDE. IT WOULD BE GREATLY APPRECIATED IF THIS CAN BE INVESTIGATED. HTTP://WWW.SUBARUOUTBACK.ORG/FORUMS/138-GEN-5-2015-PRESENT/210521-TOO-AGGRESSIVE-LUMBAR-SUPPORT-KILLING-MY-BACK.HTML HTTP://WWW.KBB.COM/CAR-NEWS/ALL-THE-LATEST/2015-SUBARU-LEGACY-FINALLY-A-CONTENDER/2000010841/. *TR

2015 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO VEHICLE TAIL LIGHT ISSUES. CONSUMER HAS PREVIOUS COMPLAINT WITH A DIFFERENT VEHICLE LISTED IN ARTEMIS. *SMD THE CONSUMER NOTICED WHILE DRIVING IN THE SNOW, THE HEAT FROM THE TAIL LIGHTS WAS NOT SUFFICIENT ENOUGH TO KEEP SNOW FROM ACCUMULATING ON THE TAIL LAMP. *JB

TL* THE CONTACT OWNS A 2015 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE THE VEHICLE WAS ON, THE FRONT WINDOW DEFROSTER CAUSED THE FRONT WINDSHIELD TO CRACK. THE CRACK WAS LOCATED IN THE MIDDLE OF THE WINDSHIELD AND EXTENDED UPWARD. ALSO, THE CONTACT INDICATED THAT THE PLASTIC EXTERIOR PANEL NEAR THE WINDOW MELTED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,400...UPDATED 06/09/15*BF UPDATED 9/28/2017*CN

4 MONTH OLD 2015 SUBARU OUTBACK: MOONROOF EXPLODED, FROM THE INSIDE OUT, WHILE ON INTERSTATE; WEATHER WAS CLEAR AND ABOUT 60DEGREE DAY AROUND 2:30PM EST; NOTHING HIT THE CAR, SUNROOF EXPLODED,VERY LOUDLY, UP THEN THE SHATTERED GLASS WENT EVERYWHERE INSIDE THE CAR AND OVER ME, AS WELL AS OVER THE TOP OF THE CAR, LEAVING SCRATCHES AND DENTS, REQUIRING BODY SHOP WORK TO THE OUTSIDE. THE CLOTH COVER WAS OPEN; THE DRIVER SIDE WINDOW HAD JUST BEEN ROLLED UP; HAD BEEN ON THE ROAD FOR ABOUT 10MINS BEFORE IT OCCURRED, AFTER HAVING BEEN PARKED IN UNCOVERED PARKING LOT FOR SEVERAL HOURS; WAS MERGING ONTO THE INTERSTATE; I CAN SUPPLY PICTURES IF NEEDED. ALSO, THIS SAME CAR HAS A SEAL GAP ISSUE IN THE TRIANGULAR WINDOW ON THE FRONT PASSENGER SIDE WINDOW. AN INITIAL RESEALING DONE WEEKS AFTER DELIVERY OF THE CAR DID NOT STAY SEALED. SUBARU HAS ISSUED A 'KIT' NOW TO FIX THE SEAL PROBLEM OF THE TRIANGULAR WINDOW, WHICH I AM CURRENTLY ON A WAIT LIST FOR. *TR

THE TOUCH SCREEN THAT CONTROLS THE SYSTEM'S RADIO/NAVIGATION IS VERY GLOSSY AND WHILE DRIVING HOME, THE SUN HIT IT AT AN ANGLE AND BLINDED ME. WAS BARELY ABLE TO DRIVE, HAD TO PLACE MY HAND OVER THE 7" SCREEN TO REDUCE THE BRIGHT SUN GLARE WHICH WAS IMPEDING MY VISIBILITY AND MADE IT VERY UNSAFE TO DRIVE THE CAR. THIS NEEDS TO BE RECALLED AS IT WILL CAUSE ACCIDENTS IF DRIVERS ARE BLINDED BY THE LIGHT THAT BOUNCES BACK.

I HAVE HAD 3 INTERMITTENT START UP ISSUES WHEN THE TEMPERATURE IS BELOW 0 DEGREES ON MY NEW 2015 OUTBACK. IT OCCURS AFTER A SHORT TRIP, LESS THAN 10 MILES. WHEN I WENT BACK TO TRY AND START THE CAR THE FIRST TIME THE DOOR IS OPEN BELL CHIMED, BUT THE CAR WOULD NOT START UP.THE HEATER, RADIO AND OTHER ELECTRONICS WERE NOT SHOWING ON THE SCREEN. THE THIRD TIME THE CAR KEY WOULD NOT EVEN TURN IN THE IGNITION. I LEFT THE KEY IN THE IGNITION AND 10 MINUTES LATER THE CAR WOULD START. BEING STRANDED IN BELOW 0 CONDITIONS IS A SCARY PROPOSITION! I HAVE READ ON THE SUBARU.ORG THREAD THAT THERE IS A RELAY SWITCH ISSUE. *TR

TL* THE CONTACT OWNS A 2015 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE NAVIGATION VOICE COMMANDS FAILED TO ACTIVATE. AS A RESULT, THE CONTACT HAD TO CONSTANTLY LOOK AT THE SCREEN, WHICH WAS A DISTRACTION. THE VEHICLE WAS TAKEN TO A DEALER. THE CONTACT WAS UNSURE ABOUT WHAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT ALL PERSONAL DATA NEEDED TO BE CLEARED OUT AS A TEMPORARY REMEDY. THE TECHNICIAN STATED THAT THERE WAS NO REMEDY FOR THE FAILURE. THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,500.

I HAVE 2015 SUBARU OUTBACK WITH EYESIGHT AND BLIND SPOT DETECTION. I HAD STOPPED THE VEHICLE IN THE DRIVEWAY, ABOUT 10 FT FROM THE GARAGE, WAITING FOR MY HUSBAND TO CLEAN THE FLOOR. THE ENGINE WAS RUNNING. WHEN MY HUSBAND CAME OUT OF THE GARAGE AND SIGNALED ME TO PARK THE VEHICLE INSIDE, I WAS ABOUT TO MOVE THE VEHICLE SLOWLY IN THE GARAGE. HOWEVER, THE VEHICLE SUDDENLY STARTED LIKE A BULLET, AS IF IT WAS TRYING TO ACCELERATE TO THAT SET SPEED, QUICKLY. MY HUSBAND HEARD THE WHEELS SCREECHING AND THE VEHICLE ACCELERATING. HE JUMPED ON THE SIDE AND SURVIVED BY AN INCH OR SO. WITHIN A FRACTION OF A SECOND, THE VEHICLE HIT THE CENTER SUPPORT WHICH SUPPORTS THE GARAGE DOORS, THEN THE SNOW BLOWER AND FURTHER STRUCK THE ITEMS KEPT AGAINST THE WALL BETWEEN THE HOUSE AND THE GARAGE, BEFORE COMING TO A STOP. IT APPEARS THAT, IN ADDITION TO THE BRAKE I APPLIED, EYESIGHT MAY HAVE HELPED STOP THE VEHICLE. I HAVE BEEN DRIVING IN THE US FOR OVER 18 YEARS WITHOUT A SINGLE INCIDENT. PARKING IN THE GARAGE IS THE SIMPLEST OF ALL THE TASKS. I STRONGLY BELIEVE THAT THE VEHICLE MAY HAVE ACCELERATED ON IT'S OWN DUE TO SOME MALFUNCTION.

TWO ISSUES; THE SIMILARLY REPORTED ELECTRICAL STOP. STARTED CAR ON COLD MORNING, DROVE SHORT DISTANCE, DROPPED KIDS OFF AT SCHOOL. WENT TO RESTART, AND CAR WAS COMPLETELY DEAD. HAD TO JUMP IT. SECOND ISSUE; BURNING OIL SMELL IN CABIN. OIL LEVEL WAS FINE, AND SMELL NOT COMING FROM TAIL PIPE. TOOK CAR TO SHOP TODAY FOR THE OIL SMELL, AND I TOLD THEM ABOUT THE ELECTRICAL STOP. THEY SAID THE ELECTRICAL ISSUE IS RELATED TO NEEDING TO REPLACE 4 RELAYS. THE OIL SMELL, HOWEVER, IS DUE TO A BAD CRANKCASE SEAL THAT THEY SAID FAILED MOST LIKELY DUE TO THE COLD. I FOUND SIMILAR REPORTS ON SUBARUOUTBACK.ORG/FORUMS/

TWO INCIDENTS RELATED TO THE IGNITION/ELECTRICAL SYSTEM FOR THIS CAR HAPPENED DURING A SECOND START AFTER A SHORT TRIP IN COLD WEATHER. BOTH INCIDENTS OCCURRED IN TEMPERATURES AT OR BELOW 5 DEGREES FAHRENHEIT. THE CAR STARTED AND RAN NORMALLY, THEN AFTER I DROVE FOR SHORT TRIP (BETWEEN 5 AND 10 MINUTES LONG) I PARKED THE CAR, TURNED IT OFF AND LEFT IT FOR ABOUT 5-10 MINUTES. FOR THE FIRST INCIDENT: THE CAR WOULD NOT START. THE ACCESSORIES, INCLUDING THE HEAT/FAN SYSTEM AND RADIO WORKED, BUT THE CAR WOULD NOT CRANK. THE DASHBOARD "SECURITY IMMOBILIZER" INDICATOR FLASHED AS IF THE KEY WAS NOT IN THE IGNITION. AFTER LEAVING THE KEY IN THE "ON" POSITION FOR 5 MINUTES, ALL OF THE DASHBOARD LIGHTS BRIEFLY ILLUMINATED AND THE CAR WAS ABLE TO START AGAIN. THE SECOND INCIDENT: THE CAR STARTED, BUT THE ACCESSORIES, INCLUDING THE HEAT/FAN SYSTEM WOULD NOT TURN ON. I WAS ABLE TO DRIVE, BUT BECAUSE THERE WAS NO HEAT OR FAN, THE WINDSHEILD SOON BEGAN TO FOG-OVER, DIMINISHING VISIBILITY, DISABLING THE EYESIGHT SYSTEM, AND FORCING ME TO FIND A SAFE PLACE TO PULL OVER. AFTER THE CAR RAN FOR ABOUT 4 MINUTES TOTAL, THE ACCESSORIES TURNED ON AGAIN. I HAVE CONTACTED BOTH MY DEALER AND SUBARU OF AMERICA OF THIS PROBLEM, AND HAVE NOT YET BEEN ADVISED OF A SOLUTION OTHER THAN TO AVOID SHORT TRIPS IN COLD WEATHER. *TR

I WARMED THE CAR UP AND DROVE TO SHOPRITE. TWENTY MINUTES LATER I RETURNED TO THE CAR TO PUT THE STUFF AWAY TO GO HOME. WHEN I PRESSED THE BUTTON TO START THE CAR ONLY THE RADIO STARTED AND THE MESSAGE FLASHED KEYLESS START UP DEACTIVATED SEE MANUAL. I SAW THE MANUAL COULD, JUST ABOUT UNDERSTAND IT, DID WHAT IT TOLD ME NOTHING CHANGED. I CALLED ROADSIDE ASSISTANCE AT SUBARU AND THE LADY SAID IT WAS MY BATTERY EVEN THOUGH I TOLD HER WHAT THE MESSAGE SAID ON THE SCREEN. SHE SENT SOMEONE TO JUMP THE BATTERY .WHEN HE ARRIVED 50 MINUTES LATER THE CAR STARTED PERFECTLY. I CALLED SUBARU SERVICE AT MY DEALERSHIP ,THAT I HAVE USED SINCE 1979. THE PERSON I SPOKE TO SAID HE KNOWS NOTHING ABOUT IT. I LOOKED ON LINE AT THE SUBARU FORUM AND FOUND OTHERS EXPERIENCING THE SAME OR SIMILAR MESSAGE. I AM INCLUDING THEIR WEBSITE HTTP://WWW.SUBARUOUTBACK.ORG/FORUMS/66-PROBLEMS-MAINTENANCE/220162-2015-OUTBACK-NOT-STARTING. I WANT TO KNOW IF THE CAR RESETS ITSELF. NO ONE CAN TELL ME AT SUBARU (GLANNZMANS) I HAVE DRIVEN SUBARU SINCE 1979 AND THEY STARTED ALL THE TIME. THIS IS THE EYESIGHT MODEL SUPPOSEDLY REALLY SAFE BUT I DO NOT KNOW WHEN I LEAVE MY HOUSE IF THE CAR WILL START . I MAKES ME FEEL NOT VERY SAFE. *TR

WE TOOK DELIVERY OF THIS VEHICLE ON 1/2/2015. IT IS A 2.5 LIMITED MODEL WITH EYESIGHT, NAVIGATION AND KEYLESS IGNITION. ON THE DAY OF DELIVERY, THE ENTIRE ELECTRICAL SYSTEM FAILED AND THE IGNITION DID NOT WORK. THE CAR WAS RETURNED TO THE DEALER WHO CHECKED THE BATTERY AND FOUND NOTHING WRONG. A FEW WEEKS LATER, THE SAME PROBLEM OCCURRED. AFTER FIVE MINUTES, THE PROBLEM RESOLVED ITSELF. THE CAR WAS AGAIN TAKEN TO THE DEALER WHO INDICATED THAT THE PROBLEM HAD BEEN FIXED (LOOSE WIRE/FUSE). TODAY (2/16/2015), THE ELECTRICAL SYSTEM PARTIALLY FAILED. WHILE THE IGNITION WORKED AND SOME WARNING LIGHTS ILLUMINATED (INCLUDING THE AIR BAG WARNING LIGHT). THE ENTIRE CENTER PANEL OF CONTROLS (RADIO, NAVIGATION, CLIMATE CONTROL, ETC.) WAS DISABLED. WE ARE CONCERNED BECAUSE THE EYESIGHT SYSTEM CONTROLS BRAKING, ACCELERATION, ETC. THE AIR BAG WARNING LIGHT ILLUMINATION IS ALSO A CONCERN. WE HAVE SEEN THAT OTHER SUBARU OWNERS ARE REPORTING SIMILAR CHRONIC ISSUES WITH THEIR NEW SIMILARLY CONFIGURED VEHICLES. *TR

AFTER OWNING CAR ROUGHLY 1.5 MONTHS, FRONT WINDSHIELD DEVELOPED A ROUGHLY 15 - 20 INCH CRACK STARTING FROM TOP LEFT SIDE STARTING FROM THE EDGE, WORKING DOWN AND ACROSS. CRACK APPEARS TO HAVE STARTED IN THE EDGE HEATING ELEMENT. POSSIBLE MINOR ROCK SCRAPE, BUT NO "PIT" OR "STAR." *TR

NOTE: NO ACCIDENT - REPORTING SAFETY ISSUE!!! INCIDENT DATE = DATE ISSUE IDENTIFIED: AS THE DRIVER, I AM SEEING LIGHT UNDER THE HOOD IN THE SPACE BETWEEN THE EDGE OF THE DASHBOARD AND THE OPENING UNDER THE HOOD. OUTSIDE LIGHT AND ROAD IMAGES ARE VISIBLE THROUGH THE OPENING FOR THE DRIVERS WIPER, DUE TO THE WIDE GAP BETWEEN THE DRIVERS FRONT FENDER AND HOOD. I FOUND THIS SHORTLY AFTER PURCHASE WHEN I ADJUSTED MY SEAT TO THE POSITION MOST COMFORTABLE FOR DRIVING. THIS WAS REPORTED TO MY DEALER AND SUBARU. IN ADDITION, I PRESENTED A VIDEO AND PICTURES THAT SHOWS FROM THE DRIVERS SEAT, INSIDE THE VEHICLE, I CAN CLEARLY SEE OUTSIDE LIGHT AND IMAGES WHICH IS DISTRACTING WHEN I DRIVE AND TO ME A SAFETY ISSUE. PLEASE REVIEW VIDEO AND PICTURES LINKS FOR FULL DETAILS: VIDEO: HTTP://YOUTU.BE/6EHUCZNJW2U STANDARD FORMAT VERSION (LOWERCASE ALL CHARACTERS EXPECT FOLLOWING /----CZN--2U) HD PICTURES: HTTPS://DRIVE.GOOGLE.COM/OPEN?ID=0BY5M44GNHDECFLLFADM0VMRNTM9PNS1KBEZIBEJ6EWSYCVJLEXRLSUFVTHNIWUPQRXHKR1K&AUTHUSER=0

ACCELERATOR SUDDENLY BECAME UNRESPONSIVE RESULTING IN COMPLETE SLOWDOWN TO STOP IN TRAFFIC. HAD TO SHUT OFF VEHICLE AND RESTART NUMEROUS TIME TO GET TO SAFE LOCATION. RESULTED IN EXPENSIVE FIX AND COULD HAVE BEEN DISASTROUS IF OCCURRED DURING HIGHWAY/HEAVY TRAFFIC SITUATION. APPARENTLY WAS A SENSOR OF SOME SORT. HAPPENED A WHILE AGO, SO DATE PROVIDED IS APPROXIMATE, BUT I JUST BECAME AWARE OF THIS SITE. *TR

WINDSHIELD DEVELOPED A CRACK WITH NO NOTICEABLE IMPACT FROM DEBRIS. FIRST INCIDENT DECEMBER 1, 2014, WINDSHIELD REPLACED WITH IDENTICAL MODEL BY CARLEX (MINUS THE SUBARU OEM STICKER). THE REPLACEMENT WINDSHIELD HAS EXHIBITED THE SAME SYMPTOMS (DEVELOPED A CRACK WITH NO NOTICEABLE IMPACT) ON JANUARY 15, 2015. THIS SEEMS LIKE A SAFETY ISSUE FOR STRUCTURAL AND VISIBILITY REASONS. BOTH CRACKS BEGAN IN THE WINDSHIELD WIPER HEATER AREA. *TR

THIS CAR HAS SUFFERED FROM, AS HAVE MANY OTHER 2015 SUBARU OUTBACKS FROM EXCESSIVE WIND NOISE. THE CAR HAS HAD 2 FIXES SO FAR AND THE PROBLEM PERSISTS. *JS