2002 Subaru Outback complaints

I REPLACED THE LEFT HEAD GASKET (AT A LOCAL SERVICE CENTER) AT 122,000 MILES DUE TO OIL LEAKAGE. AT 123,000 MILES THE RIGHT HEAD GASKET FAILED. I CONTACTED SUBARU BECAUSE I DON'T THINK IT'S COINCIDENTAL FOR BOTH HEAD GASKETS TO FAIL THAT CLOSE TOGETHER. THEY WILL NOT HELP ME BECAUSE OF THE MILES AND BECAUSE I DIDN'T HAVE THE FIRST WORK DONE AT A DEALER. *TR

TL*THE CONTACT OWNS A 2002 SUBARU OUTBACK. WHILE DRIVING 65 MPH, THE CONTACT HEARD A GRINDING SOUND COMING FROM OUTSIDE THE VEHICLE. A LOCAL MECHANIC STATED THAT THE BEARINGS IN THE TRANSFER CASE FAILED. THE VEHICLE WAS DIAGNOSED BY THE MECHANIC; HOWEVER, THE FAILURE RECURRED THREE MONTHS LATER. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 60,000 AND FAILURE MILEAGE WAS 55,000.

HEAD GASKET FAILURE CAUSING COOLANT LEAK FROM ENGINE, POTENTIAL OVERHEATING AND ENGINE FAILURE. *TR

OVERWHELMING ODOR OF GASOLINE IN PASSENGER COMPARTMENT. *TR

FOR THE PAST 2 WINTERS, I HAVE EXPERIENCED A STRONG FUEL SMELL IN THE PASSENGER CABIN FOR THE FIRST 20 MINUTES OR SO OF RUNNING THE CAR IN TEMPERATURES BELOW 25 DEGREES, INCLUDING IDLING AT A TRAFFIC LIGHT. IT SEEMS TO BE GETTING PROGRESSIVELY WORSE. I BROUGHT IT TO MY PRIVATE MECHANIC LAST WEEK, AND HE WAS UNABLE TO PINPOINT THE SOURCE OF THE PROBLEM. IF YOU DO A GOOGLE SEARCH ON "SUBARU GAS SMELL" YOU WILL FIND 25,800 HITS OF PEOPLE REPORTING THE SAME PROBLEM WITH THEIR SUBARU'S, FOR A VARIETY OF MODELS/YEARS. BASED ON THOSE VOLUME OF COMPLAINTS, I'M VERY SURPRISED THAT THEIR HASN'T BEEN A RECALL? *TR

I OWN A 2002 SUBARU LEGACY OUTBACK WAGON. LAST WINTER (2006-07) I STARTED TO DETECT AN INTENSE SMELL OF GASOLINE IN THE CABIN OF THE CAR WHEN THE TEMPERATURE DROPPED BELOW 30 DEGREES F. TOOK IT TO MY LOCAL REPAIR SHOP (NOT A DEALER) BUT THEY COULD NOT FIND A PROBLEM. THE SAME THING IS HAPPENING THIS WINTER (2007-08). I SCHEDULED TO BRING IT IN TO A LOCAL SUBARU DEALER BUT THEN THE TEMP ROSE ABOVE 30 DEGREES, SO THERE WAS NO POINT IN BRINGING IT IN SINCE THEY WOULD NOT EXPERIENCE THE PROBLEM. I AM NOW WAITING FOR THE WEATHER TO GET COLD AGAIN SO I CAN BRING IT IN FOR THEM TO CHECK. IN THE MEANTIME, I GOT ONLINE AND FOUND A NUMBER OF OTHER SUBARU OWNERS WHO ARE COMPLAINING ABOUT THE SAME PROBLEM. SOME OF THEM HAVE HAD THE PROBLEM CORRECTED, AND IT APPEARS TO BE A FUEL LINE LEAKAGE (O RINGS OR CLAMPS OR SOMETHING). THEY SEEM TO HAVE DETERMINED THAT GAS IS LEAKING INTO THE AREA UNDER THE HOOD. ONE OWNER DESCRIBED SEEING SPARKS. I AM CONCERNED ABOUT THE SAFETY OF DRIVING THE VEHICLE AND WONDERING 1) UNDER WHAT CIRCUMSTANCES A RECALL IS ISSUED, AND 2) UNDER WHAT CIRCUMSTANCES SUBARU WOULD BE HELD ACCOUNTABLE FOR COVERING THE COST FOR REPAIRS. ALSO WONDERING WHAT I SHOULD DO ABOUT TRANSPORTATION UNTIL THE PROBLEM IS CORRECTED, AS I USE THE CAR TO TRANSPORT MY CHILDREN AS WELL AS MYSELF AND DON'T WANT TO PUT US AT RISK OF INJURY. *TR

I HAVE A SUBARU 2002 OUTBACK. THE FOLLOWING IS WHAT I PROVIDED TO THE DEALER IN THE LAST VISIT. EARLIER THIS YEAR, BEFORE MY WARRANTY PERIOD HAD EXPIRED, I HAD ISSUES WITH LEAKING FUEL FROM THE FUEL LINES AT THE TOP OF THE ENGINE UNDER THE INTAKE MANIFOLD. I TIGHTENED THE CLAMPS ON THE FUEL LINE AND THE LEAK SEEMED TO STOP. THERE WERE ADDITIONAL SMELLS OF FUEL IN COLD WEATHER SO I BROUGHT MY CARE IN TO THE DEALERSHIP. THE TIGHTENED THE CLAMPS AND COULD NOT FIND ANY OTHER LEAKS AND SPAYED A WHITE LEAK DETECTOR ON THE FUEL LINES. I BROUGHT THE CAR IN A FEW WEEKS LATER AND NO ADDITIONAL LEAKS WERE PRESENT. AT THAT TIME, SINCE THE ISSUE ONLY SEEMED TO HAPPEN COLD WEATHER, IF THE ISSUE RETURNED I WAS TOLD TO RETURN TO THE DEALER. THE GAS SMELL RETURNED AND I WAS NOT ABLE TO ID THE SOURCE. HOWEVER, DURING HE COLD WEATHER LAST WEEK, I DISCOVERED IN COLD WEATHER SHORTLY AFTER STARTING THE CAR THAT THE SAME FUEL LINE CONNECTIONS UNDER THE INTAKE MANIFOLD WERE LEAKING FUEL AGAIN. AFTER I TIGHTENED THE CLAMPS, THE FUEL LEAK STOPPED. SEVERAL CLAMPS WERE LOOSE ON OTHER PARTS OF THE FUEL LINES. THIS IS THE SAME SCENARIO THAT TOOK PLACE IN FEBRUARY '07. TO ELIMINATE ANY FUTURE LEAKS CAN I HAVE THE TSB 09-36-03 WORK COMPLETED ON THE FUEL LINES. THE ISSUE IN MY OUTBACK IS THE SAME AS THE ISSUE NOTED IN THE TSB. HOW CAN I GET THE SAFETY ISSUE ADDRESSED AND REPAIRED BY THE DEALER? *TR

TL*THE CONTACT OWNS A 2002 SUBARU OUTBACK. THE CONTACT SMELLED A STRONG ODOR OF GASOLINE IN THE PASSENGER COMPARTMENT. THE DEALER STATED THAT THE HEAD GASKET NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 96,000 AND CURRENT MILEAGE WAS 103,000.

2002 SUBARU OUTBACK REAR SEAT LATCH CLIPS NOT ACCESSIBLE TO USE CHILD SAFETY SEATS (6 POINT HARNESS SYSTEM) CLIPS ARE TUCKED TOO FAR DOWN INTO SEATS. NEED EXTENSION CLIP TO ACCESS. *TR

IN MAY OF 2007, MY 2002 SUBARU OUTBACK WITH 71,000 MILES FIRST BEGAN HAVING OVERHEATING ISSUES. I TOOK IT STRAIGHT TO A SUBARU DEALER WHERE THEY UNPLUGGED A RADIATOR CAP AND ADDED SPECIAL COOLANT CONDITIONER. 3 MONTHS LATER, THE RANDOM OVERHEATING STARTED AGAIN. I TOOK THE CAR BACK IMMEDIATELY TO THE DEALER. THE RADIATOR CAP WAS REPLACED, BUT THIS DID NOT SOLVE THE OVERHEATING. THEY REPLACED THE THERMOSTAT AND THIS DID NOT SOLVE THE PROBLEM. FINALLY, THEY DISCOVERED IT WAS HEAD GASKET FAILURE WITH A WARPED HEAD. THE CAR WAS AT THE DEALER FOR OVER A WEEK FOR THE HEAD GASKET REPAIR. I CONTACTED SUBARU OF AMERICA WHO SAID HEAD GASKET FAILURE WAS COVERED BY AN EXTENDED WARRANTY FOR 98-2002 MODELS, HOWEVER, MY 2002 MODEL FELL OUTSIDE OF THE COVERED VIN #S SINCE IT WAS MANUFACTURED AFTER THE PROBLEM WAS CORRECTED (NOT ALL OF THE 2002 MODELS WERE COVERED IN THE EXTENDED WARRANTY). THEREFORE, MY HEAD GASKET REPAIR WAS NOT COVERED BY SUBARU'S EXTENDED WARRANTY FOR THIS FREQUENT PROBLEM. I GOT MY CAR BACK FROM THE DEALER AND ON THE WAY HOME IT OVERHEATED. I TOOK IT BACK IMMEDIATELY TO THE DEALER WHERE THEY REASSEMBLED IT TO MAKE SURE IT WAS ASSEMBLED PROPERLY AND REPLACED THE RADIATOR AS WELL JUST TO BE SURE THAT WASN'T THE CAUSE OF THE CONTINUED OVERHEATING ISSUES. THIS SEEMS TO BE A VERY COMMON REPAIR AMONG SUBARU OWNERS. SUBARU DECIDED TO GRANT US A "GOOD WILL WARRANTY" TO COVER THE HEAD GASKETS WITH US PAYING A $300 DEDUCTIBLE AND THEY COVERED THE REST OF THE HEAD GASKET REPAIR (TH

I PRESSED THE GAS PEDAL TO ACCELERATE AROUND A CORNER AND WHEN I EASED OFF THE GAS PEDAL IT REMAINED STUCK DOWN. I PUT THE CAR IN NEUTRAL AND BRAKED SO I COULD PULL OVER. I SHUT OFF THE CAR, AND WHEN I RESTARTED IT, THE ENGINE REVVED . I HAD TO PUT MY FOOT UNDER THE GAS PEDAL AND LIFT IT UP TO RESOLVE THE PROBLEM.*AK

2002 SUBARU OUTBACK STOPPED BLOWING COLD AIR FROM THE A/C. PEP BOYS CHARGED OVER $1,000 TO REPAIR. THERE WERE NO SUBARU DEALERS IN OUR CITY. WE ARE ELDERLY AND RETIRED. I WAS NEVER NOTIFIED BY SUBARU THAT THEY HAD A PROBLEM WITH LEAKAGE ON THE 2.5L ENGINE MODELS. *AK

TL*THE CONTACT OWNS A 2002 SUBARU OUTBACK. THE CURRENT AND FAILURE MILEAGE WERE 37,000. WHILE THE VEHICLE WAS PARKED THE CONTACT TURNED THE IGNITION TO THE BATTERY POSITION TO USE THE WINDSHIELD WIPER, AND THE PASSENGER'S SIDE AIRBAG SUDDENLY DEPLOYED. THE CONTACT TOOK THE VEHICLE TO THE DEALER, AND WAS TOLD THAT THEY DIDN'T KNOW WHAT THE FAILURE WAS. *AK UPDATED 06/19/07 *TR

IN COLD WEATHER THE BRAKES DO NOT FUNCTION WHEN THE CAR IS FIRST TURNED ON. THIS IS TERRIFYING. THIS HAS HAPPENED SEVERAL TIMES AND BEEN CONFIRMED BY A SECOND DRIVER. AFTER ABOUT A MINUTE THE BRAKES SEEM TO BE NORMAL. WE ARE NOW AFRAID TO USE THE CAR. *JB

OUR 2002 SUBARU OUTBACK EDDIE BAUER EDITION HAS EXPERIENCED A CONSISTENT BRAKE FAILURE THE FIRST THING IN THE MORNING ON DAYS WHERE THE OUTSIDE TEMPERATURE IS AT OR BELOW 45 DEG F. THE FAILURE IS REPEATABLE AS FOLLOWS: AFTER STARTING THE VEHICLE WITH FOOT ON THE BRAKE, THE CAR INITIALLY SEEMS OKAY WITH NORMAL BRAKE PEDAL FEEL (SOFT BUT NOT STIFF) - IN ABOUT THE TIME IT TAKES TO PUT THE CAR INTO REVERSE THE BRAKE PETAL STOPS RESPONDING AND BECOMES VERY STIFF. ALSO, BRAKE ASSIST DISAPPEARS AND IT BECOMES VERY DIFFICULT (ALMOST IMPOSSIBLE) TO STOP THE VEHICLE, EVEN ON THE SLIGHT DOWNGRADE OF OUR DRIVEWAY. - UNDER THE FORCE OF GRAVITY, IT IS POSSIBLE FOR THE CAR TO DRIFT BACKWARD INTO ONCOMING TRAFFIC, OR ANYTHING ELSE THAT HAPPENS TO BE LOCATED BEHIND THE CAR SUCH AS PEDESTRIANS AND TRASHCANS, FOR EXAMPLE. NO ACCIDENTS OR NEAR-MISSES HAVE OCCURRED AS OF THE TIME OF THIS WRITING, BUT THIS IS NOT TO SAY THAT THEY COULD NOT HAVE OCCURRED UNDER NORMAL VEHICLE USE AND TRAFFIC CONDITIONS IN OUR AREA. THE CAR USUALLY COMES TO REST WITHIN 2 TO 3 SECONDS AFTER WHICH THE BRAKES SEEMS TO RECOVER TO NORMAL FUNCTION. - GOOD FUNCTIONALITY SEEMS TO CONTINUE AS LONG AS THE CAR HAS NOT BEEN SITTING IN THE COLD AND/OR AS LONG AS THE ENGINE COMPARTMENT IS WARM. THIS PROBLEM HAS BEEN BROUGHT UP TO TWO LOCAL SUBARU DEALERS WHO BOTH INDICATED THEY HAVE NEVER SEE THIS PROBLEM BEFORE. ALSO, ONE WAS ABLE TO REPLICATE THE PROBLEM. GIVEN THEIR EXPERT COMMENTARY AND PHYSICAL EVIDENCE IT IS SUSPECTED THAT T

OUR MECHANIC FOUND OUR PROBLEM IS A CRACKED HEAD GASKET. MODEL-2002 OUTBACK SUBARU WAGON. WAS TOLD THESE MODELS WERE MADE WITH A THIN HEAD GASKET THAT CRACKS. TOLD TO CONTACT OUR SUBARU DEALERSHIP TO SEE ABOUT A RECALL. THE DEALERSHIP SAID, YES A RECALL ON HEAD GASKETS BUT VIN # HAS TO END WITH PROPER 7 LAST DIGITS. OURS, OF COURSE, DID NOT HAVE THE NUMBER THEY WOULD COVER. WAS TOLD THE SERVICE DEPT. HAS BEEN REPLACING THE HEAD GASKETS IN THESE MODELS-AND SUBARU HAS BEEN PAYING 1/2. THIS IS ACKNOWLEDGING THERE IS A PROBLEM WITH THE HEAD GASKETS WITH THAT STATEMENT. QUOTED COST OF $1350.00 AND SUBTRACT HALF. BRING CAR IN AND SUBARU WOULD BE CALLED BUT NONE HAS BEEN REFUSED FOR 1/2 THE COST COVERED. CALLED OUR MECHANIC. HE LAUGHED AND SAID- TAKING US FOR A RIDE AS THE PRICE IS JACKED UP SO IT APPEARS SUBARU IS PAYING 1/2 BUT THE CONSUMER IS REALLY PAYING THE FULL COST. OUR TWO YEAR OLD SON, WITH MEDICAL PROBLEMS, HAS BEEN SICK IN THE CAR FROM THE FUMES. AS ANTIFREEZE IS LEAKING FROM THE HEAD GASKET AND SEEPING INTO THE CAR THRU THE HEATING VENTS. IT IS NOT FAIR THAT WE HAVE A 2002 SUBARU OUTBACK WITH A CRACKED HEAD GASKET AND OTHER CARS OF THIS SAME YEAR/MAKE/MODEL ARE HAVING THE HEAD GASKET REPLACED AS THEIR VIN # MEETS THE LAST 7 DIGITS. WE HAVE THE SAME ENGINE/MAKE/MODEL AND PROBLEM AS THESE OTHER CONSUMERS BUT WE ARE HAVING TO ABSORB THE COST. WE HAVE TO GET THE CAR FIXED AS OUR YOUNG SON DOES NOT NEED TO INHALE THIS STRONG ODOR WITH HIS PRESENT HEALTH. OUR MECHANIC SAID TH

THE HEAD GASKET, TOO THIN, ON OUR 2002 OUTBACK SUBARU AND CRACKED. FULL RECALLS HAVE BEEN GIVEN TO OWNERS OF OUTBACK MODELS FROM 2000-2002 FOR CRACKED HEAD GASKETS. VERY STRONG ANTI-FREEZE FUMES ARE SEEPING INTO THE INTERIOR OF THE CAR. WE HAVE 2 TODDLERS BREATHING IN THESE FUMES-1 HAVING HEALTH PROBLEMS! CALLED DEALERSHIP. YES, IS A RECALL BUT OUR VIN NUMBERS NOT ON THE LIST. WAS INFORMED MANY OF THESE MODELS ARE COMING IN FOR HEAD GASKETS TO BE REPLACED. SERVICE DEPT. SAID SUBARU IS PAYING 1/2 THE COST FOR THE VIN NUMBERS NOT ON THE LIST. SUBARU, THEREFORE, IS ACKNOWLEDGING THERE IS A PROBLEM OR THEY WOULD NOT BE PAYING 1/2 THE COST OF REPAIR. IT IS NOT FAIR THAT CERTAIN VIN NUMBERS TO THE SUBARU OUTBACKS ARE HAVING A TOTAL RECALL FOR A DEFECTIVE HEAD GASKET AND THE REST ARE RECEIVING 1/2 OF THE COST TO HAVE IT REPAIRED. OUR HEAD GASKET SHOULD BE RECALLED AND CORRECTED THE SAME AS OTHER OWNERS OF THE 2000-2002 SUBARU OUTBACKS. TOLD IT WILL COST $1350.00 TO FIX THE CAR AND 1/2 FROM SUBARU WILL MAKE THE COST $675.00. CLEARLY THERE IS A PROBLEM WITH THE HEAD GASKETS ON THESE MODELS. THIS CAR IS AFFECTING OUR ONE CHILD'S HEALTH WORSE SO WE HAVE TO GET IT FIXED. THIS SHOULD BE REPLACED TOTALLY BY SUBARU AS THEY RECALLED OUTBACK WAGONS NO MATTER WHAT THE VIN NUMBERS. THIS IS A HAZARD TO OUR SON'S HEALTH AND WE ARE NOT BEING TREATED EQUALLY WITH OTHER OWNERS OF OUTBACKS THAT HAVE HAD THEIRS REPLACED AT NO COST TO THEM. WE SHOULD NOT HAVE TO ABSORB THE COST OF A PART THAT IS RECALL

EVERYTIME IT RAINS OR GO THROUGH A CAR WASH THE SEAT BELT GETS WET AND IS WORSE WHEN THE SEAT BELT HAS BEEN RETRACTED AS THE WET AREA NOW IS ALL ACROSS YOU. IT APPARENTLY IS MAKING ITS WAY THROUGH THE SUNROOF. WHAT IS THE REPAIR FOR THIS, NEW SEALS IN THE SUNROOF OR THE ROOF RACK MOUNTING HOLES? *JB

AFTER RETURNING FROM A OUT OF TOWN TRIP, WE GOT TO OUR CAR AND STARTED TO DRIVE AWAY AND THE ENGINE REVVED UP BUT DID NOT PROPORTIONATELY INCREASE IN SPEED. AFTER GAINING SOME SPEED THE SYMPTOMS DISAPPEARED. THREE DAYS LATER AFTER SHIFTING FROM FIFTH GEAR TO FOURTH GEAR WHILE DRIVING UP A HILL ON I-70 THE CLUTCH COMPLETELY SLIPPED OUT. THE CAR WAS UN-DRIVABLE BUT WE WERE IN THE LEFT LANE AND THERE WAS NO EMERGENCY PULL OFF ON THAT SIDE SO WE HAD TO MAKE OUR WAY ACROSS THREE LANES OF TRAFFIC TO GET TO THE RIGHT EMERGENCY LANE. WITH NO POWER WE COASTED THROUGH CARS FLYING BY HONKING AT 65 MPH. LUCKILY WE MADE IT TO THE SIDE OF THE ROAD UNHARMED BUT QUITE A FEW CLOSE CALLS. WE SMELT THE SMELL OF A BURNT CLUTCH AND COULD NO LONGER ENGAGE THE TRANSMISSION OR MOVE THE VEHICLE, IT WOULD ONLY COAST BACKWARDS. WHILE WE WERE LUCKY SOME OTHER MAY NOT. SUBARU OF AMERICA HAS REFUSED TO ADMIT ANYTHING IS WRONG WITH THE CAR OTHER THAN A WEARABLE ITEM WEARING OUT. THIS CAR HAS 77,200 MILES ON IT AND HAS HAD THE CLUTCH REPLACED ONCE BEFORE AT 34,500 MILES UNDER TSB 03-51-02R. WE HAVE OWNED FIVE CARS WITH MANUAL TRANSMISSIONS ALL OF WHICH WE DROVE FOR OVER 130,000 MILES AND NOT ONE HAS NEEDED OR HAD A CLUTCH REPLACED. AN EMPLOYEE AT THE DEALERSHIP IN THE PARTS DEPARTMENT STATED TO ANOTHER EMPLOYEE WHILE I WAS ON THE PHONE LINE THAT THE "FLYWHEEL IS MAKING THOSE GO OUT SO THEY WILL NEED TO REPLACE THAT TOO." *JB

JUST STARTED CAR AND PULLED UP TO STOP LIGHT AND HIT BREAK PEDAL. ALL OF A SUDDEN THERE WAS A SUDDEN ACCELERATION AND THE CAR STARTED FORWARD AND I HAD TO LEAN ON THE BREAK VERY HARD TO STOP. THIS OCCURRED 2 TIMES BOTH AFTER STARTING THE CAR AFTER AT LEAST A 1 HOUR OFF TIME. I THOUGHT AT FIRST IT WAS MY FOOT ON BOTH PEDALS BUT THE SECOND TIME I STOPPED THE CAR WITH MY LEFT FOOT AND WAS NOWHERE NEAR THE ACCELERATOR. I CONTACTED SUBARU BUT THEY DENIED ANY PROBLEM. I PUT IF OFF UNTIL I SAW AN ARTICLE IN ST LOUIS POST DISPATCH TO LETTERS TO TOM AND RAY MAGLIOZZI THE CAR GUYS AND THE LETTER WAS FROM ANOTHER SUBARU OUTBACK OWNER WITH THE SAME PROBLEM. *NM

THE FRONT HEADLIGHTS ARE NOT WORKING. I REPLACED THE HEADLIGHT BUT THAT DID NOT FIX THE PROBLEM. THERE IS NO WARNING LIGHT TO SHOW THE LIGHTS ARE OUT. THIS CREATES A DANGEROUS DRIVING SITUATION THAT BOTH FRONT LIGHTS ARE OUT BUT IT SEEMS TO BE DUE TO ELECTRICAL OR ANOTHER PROBLEM. I HAVE NOTICED MANY OUTBACKS WITH ONE LIGHT OUT FOR THE SAME MODEL YEARS. IT SEEMS TO BE A SYSTEMIC PROBLEM UNRELATED TO THE BULBS. *JB

2002 SUBARU OUTBACK (NOT SURE WHICH ENGINE) - NOTICED COOLANT SMELL AROUND NOVEMBER 2005; WAS TOLD BY THE DEALER THAT THE HEAD GASKET WAS LEAKING - THEY COULD EITHER ADD A GASKET "CONDITIONER"'' TREATMENT" - OR I COULD GO WITH THE REPLACEMENT GASKET FOR ~$3000 OR SO. THIS WAS NOT LONG AFTER MY 60K SERVICE, WHEREIN NOTHING HAD BEEN FOUND WRONG. I ALSO NOTED FUEL SMELLS, WHICH THEY NOTED MIGHT REQUIRE NEW FUEL LINE AND FUEL RAIL(?) TO THE TUNE OF ANOTHER ~$650 OR SO. I ASKED ABOUT RECALLS, AND THEY HEMMED AND HAWED - THEY FINALLY TOLD ME THAT THERE WAS A RECALL ON EARLIER SERIES ENGINES, BUT THAT MINE WAS OUTSIDE THE RECALL GROUP. I'VE SINCE FOUND HUNDREDS, MAYBE THOUSANDS OF SIMILAR COMPLAINTS BY OWNERS OF LATE-MODEL SUBARUS. SOME GET THE REPLACEMENT, BUT THE CAR NEVER RUNS THE SAME AFTERWARDS. MANY ONLY GET A REPLACEMENT OUT OF SUBARU AFTER GOING TO THE DISTRICT OR EVEN NATIONAL LEVEL AT SUBARU OF AMERICA. *JB

AT 69,013 MILES, THE DRIVER SIDE HEAD GASKET IS LEAKING COOLANT. WE FIRST NOTICED THE PROBLEM DUE TO THE ODOR. *NM

5 DAYS AFTER HEAD GASKET WAS REPLACED I WAS DRIVING AND CAME TO A STOP LIGHT. AS THE LIGHT TURNED GREEN AND I PRESSED ON THE ACCELERATOR THE CAR DID NOT MOVE. THEN ALL OF A SUDDEN THE CAR STARTED TO MOVE BUT VERY SLUGGISHLY. AS I DROVE HOME I ALMOST HAD A COUPLE OF ACCIDENTS DUE TO THE NON RESPONSIVE CAR. CURRENTLY IT IS AT A SHOP, AND I AM BEING TOLD THAT THE TRANSMISSION HAS FAILED.*AK

DRIVING DOWN THE ROAD IN 2002 SUBARU OUTBACK SMELT BURNING COOLANT. THEN , STARTED SEEING A LOT OF SMOKE FROM THE DRIVER SIDE ENGINE HOOD AREA. PULLED OVER AND FOUND THAT THE COOLANT WAS EMPTY IN THE TANK. REFILLED WITH FRESH COOLANT AND CONTINUED DOWN THE ROAD BACK HOME. CAR WAS SMOKING ALL THE WAY BACK. TOOK IT TO A SHOP, AND FOUND THAT THE ENGINE HEAD GASKET HAD BLOWN. MECHANIC REPLACED THE HEAD GASKETS AND MACHINED HEADS. COST $1700.*AK

2002 SUBARU OUTBACK VISIBILITY IS POOR WHEN IT RAINS. *TS THE CONSUMER STATED HE CAN'T SEE OUT OF THE WINDSHIELD ON THE DRIVERS SIDE. THERE ARE LINES IN THE WINDSHIELD AND THE WINDSHIELD WIPERS WOULD FREEZE WHEN THE WEATHER WAS COLD. *JB

FRONT BRAKE ROTORS ON MY 2002 OUTBACK 3.0 WAGON HAVE WARPED CAUSING SEVERE SHIMMY WHEN BRAKING AT HIGH SPEED. THEY WERE REPLACED AT ABOUT 30,000, AND THIS HAS HAPPENED AGAIN. MY OPINION AS A SCIENTIST IS THAT THE ROTORS ARE UNDER-ENGINEERED FOR THE SIZE/WEIGHT OF THE VEHICLE, AND THAT THIS IS A SAFETY ISSUE IN THAT CONTROL OF THE VEHICLE IS COMPRISED AT HIGH SPEED. MORE SPECIFICALLY, THE ROTORS DISTORT WITH A NORMAL AMOUNT OF BRAKING HEAT, AND THEN RETURN FLAT WHEN COMPLETELY COOLED, INDICATING DEFECTIVE METALLURGY IN THEIR COMPOSITION. *JB

PISTON SLAP IN 2.5 ENGINE. *NM

I PURCHASED A 2002 SUBARU OUTBACK WAGON, MANUAL TRANSMISSION. I'M HAVING TERRIBLE CLUTCH CHATTER GOING INTO 1ST AND 2ND GEAR. THIS HAPPENS DAILY, USUALLY FOR THE FIRST 10 MINUTES OF DRIVING IT. THE PROBLEM IS ENHANCED WHEN IT IS WET OR COLD.

2002 SUBARU OUTBACK WAGON HAS 48,000 MILES. CAR STALLS AT RED LIGHTS, SPUTTERS AND HESITATES WHEN TRYING TO ACCELERATE FROM A STOP. DANGEROUS TRYING TO GET ON HIGHWAY. DEALER TESTED ALL SYSTEMS AND SAID NOTHING WAS WRONG WITH THE CAR. INDEPENDENT MECHANIC TESTED IT AND SAID MAIN COMPUTER NOT WORKING PROPERLY. CHECK ENGINE LIGHT NEVER CAME ON. MECHANIC RESET COMPUTER BUT SUGGESTED I GET RID OF THE CAR ASAP

CAR SHUDDERS AND STALLS CONTINUALLY WHEN STARTING IN 1ST GEAR, MORE FREQUENTLY WHEN COLD. HAVE STALLED IN MIDDLE OF INTERECTION MULTIPLE TIMES. THIS IS A MANUAL TRANSMISSION. I HAVE DRIVEN MANUALS FOR 20 YEARS HAVE HAD NEVER HAD THIS PROBLEM WITH OTHER VEHILCLES. THIS HAS BEEN HAPPENING SINCE I PURCHASED CAR 6 MONTHS AGO.

VEHICLE EXPERIENCED SUDDEN ACCELERATION. OWNER WAS PULLING INTO A SCHOOL PARKING LOT WHEN SUDDENLY THE VEHICLE BEGAN TO ACCELERATE. THE ENGINE REVVED, AND THE DRIVER HAD BOTH FEET ON THE BRAKE WHILE THE VEHICLE CONTINUED TO ACCELERATE. DRIVER PUT THE VEHICLE IN NEUTRAL, AND ALLOWED THE VEHICLE TO COAST BEFORE IT SHUT DOWN.*AK

DANGEROUS HESITATION IN FIRST AND SECOND GEARS ESPECIALLY. AT STOP LIGHT, UPON ATTEMPTING TO ACCELERATE, CAR BOGGED DOWN, RPMS DIPPED AND NEARLY STALLED BEFORE CAR FINALLY ACCELERATED WITH A VIOLENT JERK FORWARD AND BACK. HAS HAPPENED ON NUMEROUS OCCASIONS. VERY DANGEROUS-NEARLY BEEN IN THREE ACCIDENTS ALREADY. SO FAR THE DEALER HAS BLED THE CLUTCH, ADJUSTED THE CLUTCH, REPLACED THE CLUTCH, REPLACED KNOCK SENSOR, REPLACED COOLANT TEMP SENSOR AND REPLACED FRONT OXYGEN SENSOR AND PROBLEM STILL AS BAD AS EVER IF NOT WORSE. *JB

THE VEHICLE WAS TAKEN TO THE DEALER FOR A CLUTCH ADJUSTMENT. THE TECHNICIAN INFORMED THAT CONSUMER THAT THE CLUTCH NEEDED TO BE REPLACED. *NM *NM

2002 SUBARU OUTBACK, LL BEAN EDITION. BRAKES HAVE FAILED TO WORK ON SEVERAL DIFFERENT OCCASIONS WHEN OUTSIDE TEMPERATURE IS LESS THAN APPROX. 28 DEG F. THIS IS USUALLY FIRST THING IN THE MORNING WHEN LEAVING FOR WORK. CAR IS PARKED ON DRIVEWAY WITH A SLIGHT DOWNGRADE TO THE STREET, AND CAR HAS DRIFTED INTO DRIVEWAY ACROSS THE STREET BEFORE COMING TO A STOP. BRAKES ARE USUALLY FINE AFTER SEVERAL MINUTES OF DRIVING. *NM

FUEL SMELL INSIDE AND OUTSIDE OF CABIN. DEALER HAS EXAMINED THE VEHICLE AND CANNOT DETERMINE CAUSE, INSISTS NOTHING IS WRONG WITH THE CAR.*AK

FRONT WINDSHIELD HAD TO BE REPLACED FOR THE FORTH TIME DUE TO PECK IN THE WINDOW THAT DEVELOPED INTO A CRACK. DEALER WAS NOTIFIED.*AK

TWO FRONT TIRES NEED REPLACEMENT BECAUSE THEIR INSIDES WERE WORN. 20,000 MILES LATER THE TWO FRONT AND ONE RIGHT REAR TIRES HAD TO BE REPLACED BECAUSE OF THE SAME REASON. *AK

THE ENGINE BEGAN TO IDLE ROUGHLY QUITE A FEW MONTHS PRIOR (DEALER UNABLE TO DETECT ANY PROBLEM), SUBSEQUENTLY EXPERIENCED HESITATION FROM STOP; PROGRESSED TO FLUCTUATING IDLE SPEED FROM 750 TO 500 RPM WITH SELF CORRECTION TO 750 AFTER CAR HAD BEEN DRIVEN AND FULLY WARMED UP WHICH PROGRESSED TO EPISODE OF HESITATION WHILE DRIVING UP HILL WITH NEAR ENGINE STALL. THEREAFTER HAD A FEW EPISODES OF ENGINE SURGING WHILE STOPPING IN DRIVE, WHICH DID NOT STOP WHEN PUT INTO EITHER NEUTRAL OR PARK (DEALER UNABLE TO DIAGNOSE ANY PROBLEM, DID SOFTWARE REPLACED BUT PROBLEM CONTINUED TO DEGENERATE). ENGINE STALLED WHEN IT CAME TO STOP THEN WHEN RESTARTED CONTINUED TO HAVE SURGING AS ABOVE DESCRIBED. ENGINE WOULD HAVE HESITATION AND NEAR STALL ALSO DURING REGULAR OPERATION ON HIGHWAY EVEN AT CRUISING SPEEDS FROM 20 MPH TO 65 MPH. DEALER CURRENTLY ATTEMPTING TO DIAGNOSE PROBLEM AGAIN.*AK

THE TRANSMISSION FLUID LEAKS FROM THE ENGINE. AS A RESULT, THE VEHICLE STALLS WITHOUT WARNING. THE TRANSMISSION WAS REPLACED TWICE, HOWEVER THE PROBLEM RECURRED. *AK THE LEFT DOOR PANEL BY THE WINDOW REGULATOR DRIVER WINDOW WAS NOT WORKING, THERE WAS NOISE WHEN THE DRIVER PRESSED THE GAS PEDAL IN THE GEAR, AND A GAS SMELL WAS PRESENT WHEN THE VEHICLE WAS ACCELERATED. *SC

MY 2002 SUBARU OUTBACK SPORT (BASED ON THE IMPREZZA) DISPLAYS THE SAME PROBLEM WITH THE ABS SYSTEM BEING INEFFECTIVE WHEN BRAKING OVER BUMPS AS THE 2002, 2003 WRXS CURRENTLY BEING INVESTIGATED BY ODI (PE03-029). THIS PROBLEM IS NOT JUST LIMITED TO THE WRX VEHICLE. THE PROBLEM IS CLEARLY DEMONSTRATED UNDER LIGHT TO MODERATE BRAKING EFFORT, IF THE VEHICLE ENCOUNTERS A SHARP BUMP (E.G. A RAISED PAVEMENT SECTION AT AN EXPANSION JOINT) WHILE THE BRAKES ARE APPLIED. NORMAL ABS FUNCTION WOULD MOMENTARILY EASE UP THE BRAKING PRESSURE ON THE FRONT WHEELS AS THEY BECOME UN-WEIGHTED ON THE BACK SIDE OF THE BUMP, SO THAT THEY DO NOT LOCK-UP. AFTER THE FRONT WHEELS ARE FULLY WEIGHTED AGAIN THE ABS SYSTEM WOULD ALLOW THE PREVIOUS BRAKING EFFORT TO BE RE-ESTABLISHED ALLOWING THE CAR TO STOP ALMOST NORMALLY. THUS THE BRAKING DISTANCE OF THE VEHICLE MIGHT BE EXTENDED BY THE LENGTH OF THE BUMP (PERHAPS 6 INCHES). THIS CORRECT BEHAVIOR IS EXHIBITED BY MY 1994 PROBE GT. IF I DRIVE MY SUBARU OVER THE SAME ROAD CONDITIONS, WHEN THE VEHICLE HITS A SHARP BUMP, THE ABS SYSTEM START FUNCTIONING AND CONTINUES FOR A SIGNIFICANT PERIOD OF TIME, EVEN AFTER PASSING OVER THE BUMP. THIS, IN ITSELF, SHOULD NOT BE A PROBLEM, BUT DURING THIS TIME THE BRAKING EFFICIENCY IS DRASTICALLY REDUCED. THIS TYPICALLY EXTENDS THE STOPPING DISTANCE OF THE SUBARU BY 10-30 FEET (WHEN STOPPING FROM 30MPH) OVER WHAT WOULD HAVE BEEN ACHIEVED IF THE BUMP HAD NOT OCCURRED. IF I IMMEDIATELY RELEASE THE BRAKE PEDDLE, AND THEN FULLY

2002 SUBARU WAGON MANUAL TRANSMISSION CLUTCH SHUDDERS ON COLD START. SOMETIMES IT IS DIFFICULT TO GET THROUGH AN INTERSECTION. THE DEALER COULD NOT DUPLICATE THE PROBLEM SO IT WAS NOT REPAIRED. THE PROBLEM PERSISTS. *JB

THE DEALERSHIP REPLACED AT THE FRONT ROTORS AND PADS AT 9000 MILES. AT 17,000 MILES THE FRONT ROTORS AND PADS WERE REPLACED AGAIN, DUE TO CORROSION. *JB

ON THE EVENING OF 21 JUN 04 I WAS DRIVING HOME FROM WORK. AS I MADE A RIGHT HAND TURN IN TO MY DRIVEWAY. I FELT AND THEN HEARD WHAT SEEMED TO TO A FLAT TIRE ON THE RIGHT (PASSENAGER) SIDE OF THE CAR. I HAD FILLED UP WITH GAS ON EITHER THE PREVIOUS FRIDAY OR SATURDAY. WHEN I FILL UP WITH GAS I CHECK MY OIL AND TIRE PRESSURE. ALL WAS OK. WHEN I GOT INTO MY GARAGE, I WENT AROUND TO THE RIGHT SIDE OF THE CAR AND CLEARLY SAW A FLAT RIGHT REAR TIRE. I CALLED AAA TO PUT ON A SPARE. THE AAA REPAIR MAN THOUGHT THE TIRE LOOKED DEFECTIVE. THE NEXT MORNING I WENT TO NTW AND REPLACED THE FLAT TIRE AND A SECOND TIRE WITH NEW MICHELIN TIRES. THE MANAGER AT THE NTW IN ROCKVILLE INDICATED THAT THIS WAS THE SECOND TIRE HE HAD SEEN THAT WEEK WITH THE SAME DEFECT. BECAUSE I ONLY HAD 19,600 MILES ON THE TIRES, HE GAVE ME A DISCOUNT ON EACH TIRE. HE ALSO AGREED THAT THE FLAT TIRE LOOKED DEFECTIVE. THEY CHECKED MY REMAINING TWO TIRES FOR ANY WEAKNESS. *AK

WHEN TRYING TO OPEN THE REAR RIGHT DOOR THE REAR DOOR WOULD NOT OPEN FROM THE OUTSIDE. CONSUMER TOOK THE VEHICLE TO THE DEALER ON THREE SEPARATE OCCASIONS. HOWEVER, THE PROBLEM RECURRED. *AK WIND NOISE WAS EVIDENT DRIVER'S SIDE MIRROR WHILE DRIVING VEHICLE. *LA

THE DRIVER'S SEAT BELT IS EASILY UNSNAPPED. THE THUMB RELEASE BUTTON IS VERY SENSITIVE, THEREFORE IF MY ARM/ELBOW TOUCHES IT, THE LATCH WILL RELEASE. THE ACTUAL RELEASE IS DESIGNED SO THAT THE RELEASE BUTTON IS SLIGHTLY ELEVATED MAKING THIS POSSIBLE. ON MY 1994 LEGACY, THE BUTTON IS LEVEL OR SLIGHTLY RECESSED. THE SEATBELT HAS RELEASED SEVERAL TIMES UNDER NORMAL DRIVING CONDITIONS. IT SEEMS IN A ROLL-OVER, SOMETHING IS GOING TO HIT THIS BUTTON, WITH THE POSSIBILITY OF RELEASE. THANK YOU, BOB. *AK

THE CAR HESITATES ON ACCELERATION, MAINLY IN 1ST AND 2ND GEAR. CAN BE SEVERE ENOUGH THAT CAR PRACTICALLY STALLS IN INTERSECTIONS. *AK

2002 SUBARU OUTBACK WAGON REPEATEDLY AND UNEXPECTEDLY STALLS WHILE DRIVING. HAS BEEN ONGOING FOR NEARLY 2 YEARS. HAS BEEN EXAMINED ON MULTIPLE OCCASSIONS (AT LEAST 4) AT RYE FORD SUBARU IN RYE NEW YORK WITH THE ONGOING RESULT THAT THE DEALERSHIP CLAIMS TO HAVE NO KNOWLEDGE OF THE PROBLEM AND UNABLE TO REPLICATE. CAR WAS DELIVERED BACK TO DEALERSHIP ON A FLATBED AFTER STALLING 5 OR 6 TIMES IN MAIN THOROUGHFARE THAT RESULTED IN BEING REAR ENDED BY A TRUCK BEHIND ME. I HAVE REPEATEDLY INFORMED THE DEALER AND CONTACTED SUBARU OF AMERICA THAT I BELIEVE THIS IS A DEATH TRAP WAITING TO HAPPEN. I WAS NEARLY KILLED BY A NARROW MISS WHEN THE CAR STALLED ABRUBTLY IN A SNOW STORM. THIS IS A VERY VERY DANGEROUS CONDITION AND THE CARS SHOULD BE RECALLED BEFORE PEOPLE ARE KILLED. *AK

BRAKES, COMPLETE BRAKE JOBS (ROTORS AND PADS REPLACEMENT) AT LOW MILEAGE. *JB

I HAVE OWNED A 2002 SUBARU OUTBACK STATION WAGON SINCE AUGUST 2002, AND HAVE EXPERIENCED A VERY FREQUENT (DAILY TO WEEKLY) BUT INCONSISTENT HESITATION AND SHUDDER WHILE ACCELERATING FROM A STOP. IT OCCURS IN 1ST AND 2ND GEAR, AND IS PRONOUNCED IN COLD STARTS ONLY. THE HESITATION AND CLUTCH SHUDDER ALSO IS PRONOUNCED IN STOP AND GO TRAFFIC, IN FIRST OR SECOND GEAR - IN THIS SITUATION, THE CAR LUNGES OR LURCHES FORWARD UNTIL THE SPEED INCREASES TO OVER 10 OR 15 MPH. THIS CAUSES A SAFETY CONCERN AT LOW SPEEDS, AND THE START OF ACCELERATION FROM A STOP. HAVE TAKEN IT TO THE SUBARU DEALER ON SEVERAL OCCASIONS, BUT THEY HAVE NOT BEEN ABLE TO FIX THE PROBLEM. THE PROBLEM APPEARS TO BE QUITE PROMINENT IN OTHER SUBARU OUBACKS AND OTHER MODELS (BASED ON OTHER NHTSA COMPLAINTS, AND POSTINGS ON THE WWW.UTLIMATESUBARU.NET (SEARCH FOR SHUDDER OR HESITATION AND YOU CAN FIND HUNDREDS OF SIMILAR COMPLAINTS). A TROUBLE FILE HAS BEEN SET UP WITH SUBARU AMERICA. HOWEVER, THE PROBLEM CONTINUES TO PERSIST.*AK