Page 3 of 4 · complaints 101–150 of 151

2010 Subaru Legacy complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Power Train
Filed Mar 4, 201579,450 milesNC

I PARKED MY CAR AFTER TRAVELING ABOUT 100 MILES. I WAS SITTING STILL WITH THE ENGINE RUNNING. I HAVE A MANUAL (6 SPEED) TRANSMISSION, AND THE CAR WAS IN REVERSE, BUT THE CLUTCH WAS IN ALL THE WAY AND MY FOOT WAS OFF THE ACCELERATOR AND ON THE BRAKE. SUDDENLY, WITHOUT ANY WARNING, I HEARD A NOISE AND THE ENGINE QUICKLY STARTED TO REV AND THE TACHOMETER WENT ALL THE WAY TO THE RED LINE. AFTER I RECOVERED FROM THE SURPRISE, I TRIED TO KICK OFF THE ENGINE BY DEPRESSING THE ACCELERATOR QUICKLY AND RELEASING IT. MY ACTION HAD NO EFFECT. I THEN TURNED THE ENGINE OFF WITH THE KEY AND IT CUT OFF. I HAVE DRIVEN THE CAR TODAY AND NOT HAD ANY RECURRENCE OF THIS NOR HAVE I HAD ANY INSTANCE OF THIS TYPE PRIOR TO LAST NIGHT. *TR

Air Bags
Filed Mar 3, 201531,125 milesOH

OCCUPANCY DETECTION SENSOR FAILED, PASSENGER FRONT SEAT. *TR

Power Train
Filed Dec 18, 2014110,304 milesMA

MY CAR STALLS WHEN I COME TO A STOP. IT IS AN AUTOMATIC CVT CAR. HE HAPPENS ALL THE TIME. COULD CAUSE AN ACCIDENT WHEN I STOP AND THEN ACCELERATE. *TR

Vehicle Speed Control
Filed Dec 8, 201437,000 milesNJ

I HAD A MAJOR SAFETY ISSUE WITH MY 2010 SUBARU LEGACY WHILE DRIVING ON THE FREEWAY. THE CAR WAS DOING APPROXIMATELY 50 MPH AND I ACCELERATED TO CHANGE LANES AND ALL OF A SUDDEN THE CAR LOST ALL POWER AND EVENTUALLY CAME TO A COMPLETE HALT RIGHT IN THE MIDDLE OF FAST MOVING TRAFFIC. I TURNED ON MY HAZARD LIGHT, PUT THE CAR TO PARK AND RESTARTED. THE CAR WOULD START BUT WOULD SHUT DOWN SLOWLY IN THE NEXT 2-3 SECONDS EVEN BEFORE I COULD PUT IT TO DRIVE AND ACCELERATE. I NOTICED THAT ALL THE LIGHTS IN THE DASH LIKE TRACTION CONTROL, CHECK ENGINE, ETC ALL LIT UP AND THE CAR JUST SLOWLY DIED. AFTER TRYING IT ONE MORE TIME (WITH SAME RESULTS) I SHUT OFF THE CAR COMPLETELY AND STARTED CALLING AAA FOR TOWING. AFTER ABOUT A MINUTE WHEN I TRIED TO RE-START THE CAR, IT SPRANG UP TO LIFE NORMALLY (I.E. WITHOUT A SLOW SHUT-DOWN LIKE THE PRIOR TWO TIMES) AND ACCELERATED WHEN I PUT IT TO DRIVE LIKE NOTHING HAD HAPPENED. I WAS THEN ABLE TO GET OFF THE FREEWAY FOR SAFETY AND POPPED THE HOOD TO SEE IF THERE WAS ANYTHING ON THE SURFACE THAT I COULD FIND WRONG. EVERYTHING LOOKED FINE, I WAS EVEN ABLE TO GET BACK HOME ALL ON THE FREEWAY NORMALLY. I TRIED TO STAY ON THE RIGHT LANE AND SIMULATE THE SAME (I.E. DOING DECENT SPEED AND THEN ACCELERATING), BUT EVERYTHING WAS NORMAL. SUNDAY BEING MANDATORY DEALERSHIP CLOSURES IN NJ I WAS NOT ABLE TO BRING IT TO THE DEALERSHIP. THE WHOLE INCIDENT WAS COMPLETELY RANDOM AND WAS NEEDLESS TO SAY EXTREMELY DANGEROUS AND STRESSFUL. I HAVE CONTACTED SUBARU OF AME

Vehicle Speed ControlCrash1 killed
Filed Nov 29, 201434,000 milesVA

ON WEDNESDAY, NOVEMBER 19, 2014 MY SON LEFT FOR WORK AT HIS USUAL TIME AND STARTED THE SUBARU. IMMEDIATELY, THE ENGINE ROARED AT FULL THROTTLE, AND THE VEHICLE TOOK OFF DOWN THE STREET, WHERE IT JUMPED THE CURB AND CRASHED INTO A TREE AT 45 MPH. DISTANCE TRAVELED WAS LESS THAN 400 FEET FROM WHERE IT STARTED. BASED ON AN EYEWITNESS ACCOUNT, IT IS PRESUMED THAT THE VEHICLE SUFFERED AN UNINTENDED ACCELERATION MECHANICAL ISSUE OUTSIDE OF THE DRIVER'S CONTROL. EMERGENCY SERVICE PERSONNEL ARRIVED WITHIN MINUTES, AND HE WAS TAKEN TO THE MAJOR METRO-AREA 833 BED HOSPITAL (LEVEL 1 TRAUMA CENTER) WHERE HE WAS ADMITTED TO CRITICAL CARE. HE DIED PEACEFULLY AND WITHOUT PAIN ON WEDNESDAY AFTERNOON, NOVEMBER 26, 2014, AT AGE 37. SUBARU OF AMERICA WAS NOTIFIED OF THIS INCIDENT ON FRIDAY, NOVEMBER 21, 2014; A DETAILED DESCRIPTION, POLICE CRASH REPORT, AND 18 PICTURES WERE PROVIDED, WITH A REQUEST FOR THEM TO INSPECT THE TOTALED VEHICLE AND DOWNLOAD AVAILABLE INFORMATION FROM THE BLACK BOX RECORDER/EVENT DATA RECORDER. (NOTE: AS OF TODAY, NOVEMBER 29, 2014 NO ACTION HAS BEEN TAKEN).

Steering
Filed Nov 14, 201428,000 milesNJ

VIBRATIONS OCCUR WHEN EXCEEDING 50 MPH. THESE VIBRATIONS EXTEND TO THE STEERING WHEEL, FLOOR, AND DRIVER AND PASSENGER SEATS AND INCREASE AS SPEEDS BECOMING ENHANCED IN SPEEDS OVER 70MPH. NO ACCIDENTS AND REGULAR DEALER SERVICE. HAVE HAD MULTIPLE BALANCES, ALIGNMENTS AND 2 NEW SETS OF TIRES TO NO AVAIL. CAR PRESENTLY IN DEALER REPAIR FOR GREATER THAN 8 WEEKS TRYING TO FIX PROBLEM. I WAS INFORMED THAT THE ENTIRE FRONT SUSPENSION NEEDED TO BE REPLACED. *TR

Structure › BodyCrash1 injured
Filed Aug 24, 201440,000 milesTX

I HAD ENTERED A PARKING SPACE, AND WAS SLOWING TO COME TO THE END OF SAID PARKING SPACE. THE CAR RAPIDLY ACCELERATED, AND I COULD NOT STOP IT WITH THE BRAKE. I HIT THE CONCRETE AT THE END OF THE SPACE AT FULL SPEED, WHICH STOPPED THE CAR. I NOTICED THAT THE IMPACT HAD SLIPPED THE GEAR INTO NEUTRAL. WHEN I TURNED THE CAR BACK ON, IT REGISTERED THAT IT WAS IN CRUISE CONTROL. I HAVE NEVER USED CRUISE CONTROL ON ANY THIS OR ANY OTHER VEHICLE. I HAVE BRUISING FROM THE SEAT BELT, AND NECK PAIN FROM THE IMPACT. THE VEHICLE IS NOT DRIVABLE DUE TO DAMAGE TO THE FRONT END, AND A RUMBLING NOISE IN THE ENGINE WITH POOR RESPONSE WHEN ACCELERATING. *TR

Steering
Filed Feb 17, 201462,000 milesCA

THERE ARE VERY NOTICEABLE VIBRATIONS ON THAT CAN BE FELT THROUGH STEERING WHEEL, FLOOR, AND DRIVER AND PASSENGER SEATS. VIBRATIONS START TO APPEAR AT THE SPEEDS APPROACHING 60 M/HR; THEY INCREASE EXPONENTIALLY AND BY 75 MILES/HOUR THEY BORDER ON VIOLENT. THE ALIMENT AND WHEEL BALANCE WERE CHECKED AND DETERMINED NOT BE AN ISSUE. THE CAR WAS NEVER IN THE ACCIDENT AND WAS SERVICED REGULARLY. THE DEALER FAILED TO DETERMINE CAUSE OF THE PROBLEM. *TR

Steering
Filed Feb 1, 201474,000 milesNY

I DROVE CAR AND PARKED IT. THE NEXT DAY I NOTICED WHEN TURNING CORNERS IT WAS HARD TO STEER, NO POWER STEERING. IT IS NOT THAT NOTICEABLE WHILE ROUNDING SLIGHT CURVES IN THE ROAD. THE POWER STEERING FLUID LEVEL IS FINE. I PARKED IT IN MY GARAGE THINKING PERHAPS THE EXTREME COLD CONDITIONS WAS A FACTOR. AFTER PARKED IN GARAGE OVERNIGHT, IT INITIALLY HANDLED FINE, DROVE 19 MILES AND PARKED IT. DROVE IT AND IT SUDDENLY RECURRED. CALLED DEALER AND HAS NEVER HEARD OF THE PROBLEM. *TR

Power Train
Filed Aug 22, 201365,000 milesFL

PROBLEMS WITH ELECTRONIC THROTTLE CONTROL OR THROTTLE BODYS CAUSES THE VEHICLE TO HESITATE FOR SEVERAL SECONDS UPON INITIAL ACCELERATION. THIS HAS NEARLY RESULTED IN ACCIDENTS ON SEVERAL OCCASIONS WHEN MERGING OR PULLING OUT INTO TRAFFIC. PROBLEM OF VEHICLE STALLING WHEN STOPPING AT A LIGHT STARTED AT THE SAME TIME (RELATED PROBLEM). DRIVES FINE UNDER ALL OTHER CONDITIONS. DEALER UNABLE TO ASSIST. *TR

Service Brakes
Filed Aug 6, 201340 milesNY

INCIDENT HAPPENED YESTERDAY 9AM, EXTREME HOT WEATHER. I WAS PARKED ON A HILL- STEEP PARKING. LEFT MY SISTER INSIDE TO GET A PARKING TICKET TO PLACE ON MY DASH BOARD THEN I CAME BACK TO PUT IN THE DASHBOARD, IT WAS STILL ON PARKED- MY SISTER WENT AT THE BACK OF THE CAR THIS TIME AND AS SOON AS I REMOVED THE KEYS FROM IGNITION IT STARTED SLIDING BACK AND IT WOULDN'T STOP- ALMOST RUNNING OVER MY SISTER. I WAS STEPPING ON THE BREAKS BUT SINCE THE KEYS ARE NOT ON THE IGNITION IT WAS NOT WORKING ANYMORE. THEN I PLACED BACK THE KEY THAT STOPPED THE CAR THIS TIME. THE DOOR ON THE DRIVER SEAT SAVED US FR FURTHER SLIDING DOWN AND RUNNING OVER MY SISTER AT THE BACK. IT IS A SAFETY CONCERN GIVEN THAT IT SHOULDN'T BE SLIDING WHEN IT'S PARKED. I WON'T BE ABLE TO REMOVE MY KEYS WHEN IT'S NOT PLACED ON PARK. *TR

Exterior Lighting
Filed Jul 2, 201312,000 milesMD

I HAVE HAD TO REPLACE MY LOW BEAM HEADLIGHT BULBS FOURS TIMES (ON EACH SIDE) IN THREE YEARS. I'VE HAD THE DEALER DO IT TWICE, AND I'VE DONE IT TWICE. THE DEALER MADE ME PAY BECAUSE BULBS ARE NOT COVERED UNDER WARRANTY. CHANGING THE LOW BEAM BULBS ON THIS VEHICLE REQUIRES REMOVAL OF THE TIRE, AND THE WHEEL WELL LINER - IT TAKE AT LEAST AN HOUR, AND IS EXTREMELY CUMBERSOME. THE DEALER CHARGED ME $150 FOR EACH INCIDENT. I CANNOT AFFORD TO KEEP CHANGING THESE BULBS. SOMETHING HAS TO BE WRONG WITH THE HEADLIGHT UNIT. *TR

Vehicle Speed Control
Filed Jun 5, 201363,500 milesVA

MY SUBARU IS EQUIPPED WITH CVT, WHEN FUEL IS APPEALED ENGINE REVS, PAUSE, THEN DROP IN REV AND ACCELERATION. THIS IS A SAFETY CONCERN WHEN PASSING, CORNERING, OR ANY OTHER POINT WHEN IN A ROLLING START. *TR

Steering › Column
Filed Apr 1, 201225,000 milesPA

STEERING COLUMN AND SEAT VIBRATES AT SPEEDS GREATER THAN 60 MILES/HOUR. *TR

Air Bags
Filed Dec 31, 201119,000 milesOH

PASSENGER AIR BAG LIGHT INDICATING AIR BAG IS OFF WHEN A 5'4'' 112 POUND ADULT FEMALE IS IN THE SEAT. THE INDICATION LIGHT WILL SOMETIMES FLICKER FROM OFF TO ON BUT MAINLY REMAINS OFF FOR THE DURATION OF THE DRIVE REGARDLESS OF THE SPEED AS WELL AS WHEN THE CAR IS IN PARK. THIS INCIDENT HAS OCCURRED SINCE THE PURCHASE OF THE CAR IN JUNE 2011 AND CONTINUES TO OCCUR EACH TIME MY WIFE IS IN THE PASSENGER SEAT. *KB

Air Bags › Frontal › Sensor/Control Module
Filed Nov 30, 2011WA

THE PASSENGER-SIDE AIR BAG IN OUR 2010 LEGACY IS TURNING OFF INTERMITTENTLY AND SPONTANEOUSLY WHILE THE CAR IS IN MOTION, ALTHOUGH THE PASSENGER SEAT IS OCCUPIED BY A 120-POUND PERSON. THE BAG IS DEACTIVATING EVEN THOUGH THE SEAT IS SECURELY LOCKED INTO POSITION AS FAR FROM THE DASHBOARD AS IT WILL MOVE, AND NOTHING IS PLACED BENEATH THE PASSENGERS SEAT. TO REACTIVATE THE AIR BAG, IT IS NECESSARY TO STOP, THEN TO RESTART THE ENGINE, AND THAT MANEUVER IS FREQUENTLY NOT FEASIBLE IN EITHER HEAVY FREEWAY TRAFFIC, OR ON REMOTE HIGHWAYS THAT LACK SHOULDERS. THE REBOOTING PROCEDURE INDICATES THAT THE PROBLEM IS NOT ANY SENSOR FOR THE SEAT IT IS A PROBLEM WITH THE COMPUTER OPERATING THE AIR BAG. THE DEALER IS UNABLE TO TREAT THIS PROBLEM. *KB

Electrical System
Filed Nov 27, 20113,000 milesAL

THE 2010 SUBARU LEGACY GT HAS A DEFECT IN THE SENSOR THAT DETERMINES WEIGHT IN THE PASSENGER SEAT. THIS SENSORS FUNCTION IS TO TURN THE AIRBAG ON OR OFF DEPENDING ON THE AMOUNT OF WEIGHT IN THE SEAT. WITH A 114 POUND WOMAN IN THE PASSENGER SEAT, THE AUTOMATIC AIRBAG SENSOR DOES NOT SIGNAL FOR THE AIRBAG TO BE READY TO DEPLOY AND CONTINUES TO BE IN THE OFF MODE. AFTER TAKING THE VEHICLE TO MULTIPLE SUBARU DEALERSHIPS, I WAS INFORMED THAT THE NEEDED WEIGHT TO TURN THE AIRBAGS TO THE ON MODE WAS 17 POUNDS. MY 114 POUND WIFE IS FAR MORE THAN 17 POUNDS BUT THE AIRBAG SENSOR STILL DOES NOT TRIP TO THE ON MODE. I AM WORRIED THAT A PASSENGER WILL NOT BE PROTECTED IN A POSSIBLE CRASH. *TR

Air Bags
Filed Nov 4, 2011NJ

FRONT PASSENGER AIRBAG WORKS INTERMITTENTLY. PURCHASED NEW 2010 LEGACY FROM HUDSON SUBARU JERSEY CITY IN MAR 2010. FRONT PASSENGER AIRBAG LIGHT IS FREQUENTLY OFF WHEN I AM SITTING IN SEAT (5'7" & 135LBS). IS PROPERLY ACTIVATED HALF OF THE TIME. TRIED MANY THINGS TO GET AIRBAG TO TURN ON INCLUDING: 1. WITH CAR RUNNING, UNFASTENING PASSENGER SEATBELT AND REFASTENING 2. WITH CAR RUNNING, OPENING PASSENGER DOOR, EXITING CAR AND GETTING BACK IN 3. EXITING CAR, SHUTTING CAR OFF, RESTARTING CAR AND GETTING BACK IN 4. WITH CAR RUNNING LIFTING MYSELF UP AND OFF SEAT AND SITTING BACK DOWN AS HARD AS POSSIBLE. HUSBAND TOOK CAR TO HUDSON SUBARU ON 11/9/10 AND THEY RECALIBRATED SEAT MODULE AND SENSOR. PROBLEM PERSISTED SO HE CALLED HUDSON SUBARU ON 10/12/11. SAID THEY HAVE RECEIVED A NUMBER OF CALLS REGARDING THIS ISSUE, BUT THAT THERE IS NOTHING THEY CAN DO. SENSOR IS DESIGNED TO ACTIVATE AIRBAG WHEN 90LBS OF PRESSURE IS APPLIED TO SEAT. IF A SMALLER PERSON IS NOT SITTING SQUARELY IN SEAT, SENSOR MAY NOT DETECT PERSONS WEIGHT AND AIRBAG WILL NOT BE ACTIVATED. CALLED SUBARU ON 10/12/11 AND OPENED A CASE. ALSO EMAILED SUBARU ON 10/20. RECEIVED EMAIL REPLY ON 10/26 REQUESTING I BRING CAR TO DEALERSHIP AND MEET WITH A FIELD REP. ON 11/1 REP INDICATED WEIGHT SETTING IS NOT 90LBS ITS CLOSER TO 112LBS. SAID HE MET WITH A COUPLE IN FLEMINGTON HAVING SAME ISSUE AND HAD TO REPLACE GEL BLADDER IN SEAT. HE ASKED TO SEE CAR AND CHECKED TO BE SURE SEATBACK NOT RECLINED AND THEN ASKED ME TO SIT IN CAR.

Steering
Filed Sep 18, 201112,500 milesCA

BETWEEN 60-75 MPH THERE IS A STRONG VIBRATION ON THE STEERING WHEEL. NUMEROUS PEOPLE HAVE THIS PROBLEM WITH THE LEGACYS AND OUTBACKS. *TT

Power Train › Automatic Transmission
Filed Jul 11, 20113,000 milesNJ

THE CAR EXPERIENCES A 2-3 SECOND INTERMITTENT HESITATION FOLLOWED BY THE CAR JETTING FORWARD. IN ADDITION, THE VEHICLE HAS EXPERIENCED OCCASIONAL STALLING. IT HAS BEEN TAKEN TO THE DEALERSHIP SOME 22 TIMES FOR THE SAME ISSUE AND UPON RECREATING THE PROBLEM I WAS TOLD IT IS A 'FUNCTION OF THE TRANSMISSION.' THE CAR IS UNSAFE AND HAS NEARLY RESULTED IN SEVERAL ACCIDENTS. IT APPEARS THAT THERE IS SOME ELECTRICAL ISSUE RATHER THAN THE TRANSMISSION HOWEVER, THE CAR TENDS TO EXPERIENCE ISSUES GENERALLY BETWEEN 15-20MPH, 30-35MPH, AND 55-60MPH. *TT

Air Bags › Frontal
Filed Jun 17, 20111,000 milesCA

LEGACY 2010 GT - PASSENGER SEAT AIRBAG LIGHT OFF WHEN PASSENGER WEIGHS 125 LB OR LESS. ADULT IS A FULL SIZE ADULT: 120 LB, 5'5", 37 YEARS OLD WOMAN. *TR

Steering
Filed Mar 8, 20111,000 milesNJ

VERY BAD VIBRATION IN STEERING WHEEL AND FRONT END IN SPEEDS IN EXCESS OF 40MPH. MANY OTHER SUBARU LEGACY OWNERS ARE ALSO EXPERIENCING THIS. THE WHEEL SHAKES AND REQUIRES NUMEROUS AND FREQUENT ADJUSTMENTS AS IT VIBRATES CONSTANTLY. THIS HAS BEEN ONGOING FOR ALMOST 2 YEARS WITH NO KNOW FIX FROM SUBARU. *TR

Power Train
Filed Feb 2, 20111,000 milesOR

WE PURCHASED THE CAR NEW, DECEMBER, 2009. DEALER IS OVER AN HOUR DRIVE FROM HOME IN ANOTHER STATE. CAR IS PAMPERED AND KEPT IN GARAGE WHEN NOT BEING USED. JUST IN A COUPLE MONTHS DEVELOPED A PRONOUNCED THUMP IN THE REAR UNDER THE CAR. INTERMITTENT, AND THERE IS A FEEL OF THE CAR VIBRATING OR SHIMMYING, IF VERY SLIGHTLY AT THE SAME TIME. WE BACK OUT OF DRIVEWAY INTO STREET TURNING WHEEL TO LEFT, STRAIGHTEN, DRIVE FORWARD 80 FEET TO THE STOP SIGN. ACCELERATE AND TURN TO THE RIGHT, THERE IS A THUMP FROM UNDER THE REAR OF THE CAR. NEXT STOP TO THE RIGHT IT DOESN'T DO IT. ONLY AT THE NEXT TURN TO THE LEFT DOES IT MAKE THE SAME THUMP. WE TOOK EVERYTHING POSSIBLE THAT MIGHT ROLL, OUT OF THE CAR, AND IT STILL DOES IT. CANNOT SEEM TO DUPLICATE AT THE DEALER. THE FIRST SERVICE WE EXPRESSED CONCERN, THEY LOOKED AT IT AND SAID THEY TIGHTENED A BUSHING. THEY HAVE HAD THE CAR 4 TIMES SINCE FOR OTHER ISSUES OF RATTLES AND NOISES, A COUPLE RECALLS FOR DEFECTIVE HOSE AND WIRING AND RECENTLY BLUE-TOOTH FAILURE WHICH WE ARE STILL GOING AROUND WITH THEM. THEY REPLACED SOUND DEADENING IN THE DOORS BECAUSE IT HARMONIOUSLY VIBRATED AT THE PITCH OF SCRAPING FINGER NAILS ON THE CHALKBOARD, AND GIVE ME THE DEER IN THE HEADLIGHT LOOK WHEN I MENTION THE FIRST SERVICE AND THE TERM, BUSHING. WHEN I TAKE COWORKERS OUT TO LUNCH, THEY SAY, WHAT WAS THAT NOISE (THUMP), SO I KNOW I'M NOT IMAGINING IT. MY CONCERN IS THAT SOMETHING IN THE SUSPENSION IS SHIFTING BACK AND FORTH, SIDE TO SIDE, AND SOMETHING IS GOIN

Air Bags › FrontalCrash1 injured
Filed Nov 29, 20101,400 milesCT

FRONTAL DRIVER'S AIRBAG DID NOT DEPLOY WHEN AUTOMOBILE STRUCK A UTILITY POLE HEAD-ON WITH SUFFICIENT FORCE TO DAMAGE IT BEYOND ECONOMIC REPAIR. ONLY OCCUPANT WAS OPERATOR, AND WAS USING SEATBELT BUT WAS INJURED DUE TO FORCE OF IMPACT AGAINST THE STEERING WHEEL. NOTE 1: MILEAGE IS UNKNOWN. FIGURE SUPPLIED IS AN ESTIMATE. NOTE 2: PHOTOGRAPHS OF THE DAMAGE ARE AVAILABLE AND THE VEHICLE IS BEING PRESERVED FOR FURTHER EXAMINATION. NOTE 3: THIS REPORT IS BEING SUBMITTED BY A PROFESSIONAL MOTOR VEHICLE ACCIDENT RECONSTRUCTION. THE CONTACT INFORMATION IN THIS FORM IS THAT OF THE ENGINEER WHO IS INVESTIGATING THE ACCIDENT. *TR

StructureCrash2 injured
Filed Oct 10, 20103,500 milesOR

REAR-ENDED BY DRIVER COMING AT FAST SPEED, SHOVED US INTO CAR IN FRONT OF US TWICE, ALTHOUGH I HAD MY FOOT FIRMLY ON BRAKE. NO AIRBAGS DEPLOYED. MY RIGHT KNEE WAS RAMMED INTO THE SHARP, HARD PLASTIC AREA UNDER THE STEERING WHEEL, WHICH RESULTED IN A DEEP CUT AND BRUISES WHICH ENDED UP BEING DIAGNOSED AS TORN ACL/MINISCUS AND A FRACTURE. I UNDERWENT SURGERY IN ORDER TO REPAIR MY KNEE. SHORTLY AFTER SURGERY, I RECEIVED A RECALL REGARDING THE AIRBAGS IN THE CAR AND A COMPONENT WAS REPLACED IN THE STEERING COLUMN. I BELIEVE THAT THE AREA UNDER THE STEERING WHEEL OF THE 2010 SUBARU LEGACY IS DANGEROUS AND NEEDS TO BE MODIFIED. *TR

Suspension
Filed Sep 26, 201080 milesNJ

2010 SUBARU LEGACY - HAS A VIBRATION IN STEERING WHEEL AND IN SEAT - GONE BACK DEALERSHIP 2 TIMES ALREADY, ONCE FOR A ROAD FORCE BALANCE DIDN'T WORK, 2ND TIME NEW TIRES, NEW STEERING DAMPENER, SUSPENSION SHIM, WHEEL ALIGNMENT AND STILL HAVE A VIBRATION. NOW THEIR SEEMS TO A LITTLE PLAY IN STEERING AT HIGH SPEEDS ON TURNS SINCE STEERING DAMPENER WAS REPLACED.. THERE IS A TSB ABOUT THIS ISSUE FIX FROM SUBARU DOESN'T SEEM TO WORK. *TR

Power Train › Automatic Transmission
Filed Sep 22, 201015,000 milesCA

MY 2010 SUBARU LEGACY AUTOMATIC...WHILE ACCELERATING ON AN INCLINE LOST ALL ACCELERATION, CAR ACTED AS IF IT WAS IN NEUTRAL, NO RESPONSE FROM THE THROTTLE. LIGHTS WERE STILL ON, NO WARNING LIGHT INDICATORS. PULLED OVER, TURNED OFF THE ENGINE AND RESTARTED. PROBLEM HAS NOT OCCURRED SINCE. DEALER SAYS HE CAN'T RECREATE THE PROBLEM AND THE DIAGNOSTICS REVEAL NO ERROR CODES. AFRAID TO DRIVE MY NEW SUBARU. *TR

Steering
Filed Sep 10, 2010824 milesNE

TL*THE CONTACT OWNS A 2010 SUBARU LEGACY. WHILE DRIVING APPROXIMATELY 60 MPH THE STEERING WHEEL BEGAN TO VIOLENTLY VIBRATE AND TURN TO THE LEFT AND RIGHT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY DECREASED THE PSI ON THE TIRES. THE FAILURE CONTINUED TO RECUR WHILE DRIVING ABOVE 60 MPH. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHERE VARIOUS REPAIRS WERE PERFORMED. THE FAILURE CONTINUED TO RECUR. SHE ALSO STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH SHE APPLIED PRESSURE TO THE BRAKE PEDAL AND HEARD TWO CLICKING NOISES. THE VEHICLE EXPERIENCED AN INCREASED STOPPING DISTANCE AND WHEN SHE RELEASED THE PRESSURE FROM THE BRAKE PEDAL SHE AGAIN HEARD TWO CLICKING NOISES. THE VEHICLE WAS AGAIN TAKEN TO THE AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. IT WAS NOT REPAIRED. THE FAILURES CONTINUE TO RECUR. THE FAILURE MILEAGE WAS 824 AND THE CURRENT MILEAGE WAS 1,894.

Tires › Pressure Monitoring and Regulating Systems
Filed Sep 2, 20106,000 milesNV

TPMS SYSTEM ON SUBARU 2010 LEGACY IS TRIGGERED WHEN TIRE PRESSURE FALLS JUST BELOW PLACARD COLD TIRE PRESSURE. DEALER (LITHIA SUBARU, RENO) RECOMMENDS INCREASING TIRE PRESSURE TO 125% OF PLACARD COLD TIRE PRESSURE. SUBARU ALSO RECOMMENDS INCREASING TIRE PRESSURE. THIS LEADS TO MANY DRIVERS DRIVING WITH OVERINFLATED TIRES. SUBARU NEEDS TO LOWER THE PRESSURE AT WHICH TPMS SYSTEM INDICATES LOW TIRE PRESSURE TO ACTUALLY LOW TIRE PRESSURE. 75-80% OF PLACARD COLD TIRE PRESSURE WOULD SEEM AN ADEQUATE SOLUTION. *TR

Engine and Engine Cooling
Filed Aug 4, 20104,500 milesIN

ENGINE HAS STALLED (COMPLETELY SHUT DOWN) 5 TIMES AT LOW RPM, LEAVING ALL SYSTEMS OFF, INCLUDING POWER STEERING. CONDITIONS OF EACH STALL: LOW RPM, VEHICLE DECELERATING, CLUTCH ENGAGED, SHIFTER IN NEUTRAL, HOT AMBIENT AIR TEMPERATURE, AIR CONDITIONER ON. MORE PREVALENT (4 OUT OF 5 OCCURRENCES) WHEN ENGINE IS COLD (WITHIN MINUTES OF STARTING). ENGINE RESTARTS NORMALLY. THIS IS A SAFETY CONCERN, AS THE STALLS HAVE OCCURRED TWICE WHILE PERFORMING A TURN ACROSS ONCOMING TRAFFIC. *TR

Air Bags › Frontal
Filed Jul 29, 20102,300 milesNY

I PURCHASED A NEW 2010 SUBARU LEGACY. WHEN MY WIFE WHO WEIGHS 120 LBS SITS IN THE PASSENGER SEAT THE INDICATOR LIGHT FOR THE AIRBAG THAT DISPLAYS THE SYSTEM ?ON? DOES NOT ALWAYS DISPLAY. IT REMAINS IN THE OFF INDICATION. I BROUGHT IT BACK TO MY DEALER TWICE WHO CLAIMS THERE IS NOTHING WRONG WITH THE AIRBAG AND IT IS DESIGNED THAT WAY. DESIGNED TO SOMETIME GO ON AND OTHER TIMES NOT?MAKES NO SENSE. I REPORTED TO SUBARU AMERICA WHO GAVE ME THE SAME STORY AND ASSIGNED A CASE NUMBER . I DID FURTHER RESEARCH ON LINE AND APPEARS THERE ARE OTHER REPORTED INSTANCES, EXACTLY THE SAME SCENARIO WITH 2010 LEGACY AND 2010 OUTBACK. IF FEDERAL LAW REQUIRES PASSENGER AIRBAGS, WHY WOULD SUBARU DESIGN A CAR WHERE THE PASSENGER SIDE AIRBAG DOES NOT ALWAYS GO ON. THEY CLAIM MY WIFE MAY BE TOO LIGHT BUT 120 LBS IS A FULL GROWN ADULT. ALSO DOES NOT EXPLAIN WHY IT SOMETIMES WORKS AND OTHER TIMES NOT. THIS IS A SAFETY ISSUE AND SOMEONE NEEDS TO LOOK INTO THIS. IT IS EITHER A LATENT DEFECT OR A DESIGN FLAW. *TR

Power Train › Manual Transmission
Filed Jul 20, 20106,500 milesNH

WHILE DRIVING AT A RATE OF SPEED BETWEEN 15-35 MPH AND DOWN-SHIFTING THE CAR SHUTS OFF! I LOSE POWER-STEERING AND MY ABS BRAKES. IT HAS HAPPENED WHILE PULLING INTO PARKING LOTS AND ALSO WHILE GOING AROUND CORNERS. IT SEEMS TO OCCUR WHEN THE AC IS ON HOWEVER I HAVE BEEN TOLD BY THE DEALER (WHO WORKED WITH SUBARU OF AMERICA TECH LINE) THAT IT IS NOT AN AC PROBLEM. MY CAR HAS BEEN AT THE DEALERSHIP FOR A WEEK AND A HALF. A "REFLASH" HAS BEEN SENT TO THE DEALERS TO SUPPOSEDLY CORRECT THE PROBLEM. SOA STATES MY CAR IS NOW FIXED HOWEVER THEY REFUSE TO GUARANTEE ME 100% THAT THE PROBLEM HAS BEEN CORRECTED BUT THEY INSIST THAT IT IS SAFE TO DRIVE. THIS IS A MAJOR SAFETY ISSUE AND I AM CONCERNED FOR MY LIFE AND/OR THE LIFE OF ANOTHER. NO ACCIDENT TO DATE. *TR

Engine and Engine Cooling
Filed Jul 17, 20101,200 milesPA

START CAR , ENGINE COLD, OR AT LEAST NOT FULLY WARMED UP. WHILE DRIVING, PUSH CLUTCH IN , TAKE FOOT OFF GAS TO SHIFT. ENGINE REVS DROP TO NEAR ZERO. ENGINE STALLS. ITS INTERMITTENT. BUT SOME ANECDOTAL EVIDENCE THAT HOT WEATHER EXAGGERATES THE ISSUE. SEEMS TO HAPPEN LESS WHEN ENGINE IS FULLY WARMED UP. DEALER HAS RECREATED THE PROBLEM, BUT SAID THEY CAN DO NOTHING ABOUT FIXING IT. THIS CAR HAS DIED IN INTERSECTIONS TWICE AND ALSO ON OPEN ROAD IN TRAFFIC. *TR

Engine and Engine Cooling › Engine
Filed Jul 14, 2010800 milesOR

DRIVING A 2010 SUBARU LEGACY ON A NARROW STREET WITH A 90 DEGREE TURN. ENTERING THE TURN THE CLUTCH PEDAL WAS PRESSED DISENGAGING THE CLUTCH, THE BRAKES WERE APPLIED SLIGHTLY - THE CAR STALLED AS THE ENGINE DIED. SINCE IT WAS A TURN AND THE CAR HAS POWER STEERING THE NOSE WAS IN THE OPPOSITE LANE BEFORE IT STOPPED. THERE WAS NO ACCIDENT. *TR

Steering
Filed Jul 7, 20104,900 miles00

OWN 2010 SUBARU LEGACY . IN LAST MONTH 3TIMES HAD A PROBLEM ;THE STEERING GETS STUCK ENGINE LIGHT GOES ON ,CAR COMES TO AUTOMATIC STOP B/C THE ENGINE QUITS. ALL THESE HAPPENED WHEN CAR WAS IN MOTION AT LAW SPEED. *TR

Power Train › Automatic TransmissionCrash
Filed Jun 9, 20102,000 milesNY

TL*THE CONTACT OWNS A 2010 SUBARU LEGACY. WHILE IN REVERSE AND ATTEMPTING TO PARK, THE VEHICLE ROLLED DOWN A HILL AND CRASHED INTO AN EMBANKMENT. THE BRAKES HAD NOT ENGAGED WHEN APPLIED. THE FAILURE WAS THE SECOND OCCURRENCE OF THE BRAKES NOT WORKING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP BUT THE DEALER COULD NOT DIAGNOSE THE FAILURE. THE VIN WAS UNAVAILABLE AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 2,000.

Air Bags › Frontal
Filed May 18, 2010150 milesCO

TL* THE CONTACT OWNS A 2010 SUBARU LEGACY OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE AIR BAG WARNING LIGHT WOULD ILLUMINATE. THE DEALER DIAGNOSED THE FAILURE FOUR TIMES AND REPLACED THE AIR BAG SENSOR BUT THE FAILURE RECURRED. THE DEALER WAS UNABLE TO DUPLICATE THE RECENT FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 150 AND THE CURRENT MILEAGE WAS APPROXIMATELY 4,000. UPDATED 12/6/10 *CN

Suspension
Filed Apr 27, 20106,700 milesRI

SHIMMY IN STEERING PREVALENT AT HIGHWAY SPEEDS, DEALER CLAIMS TO BE UNAWARE OF ANY ISSUES IN 2010 LEGACY MODELS. AFFECTS HIGHWAY STEERING. *TR

Steering
Filed Apr 20, 20101,200 milesTN

CAR SWAYS RIGHT TO LEFT AT HIGHWAY SPEEDS OF 55MPH OR MORE. VIBRATION IN STEERING COLUMN PRESENT AT ANY SPEED GREATER THAN 45MPH BUT WORSE IN 5TH AND 6TH GEARS OF MT. STEERING FEELS UNRELIABLE. CAR WILL DEVIATE FROM INTENDED PATH. ALIGNMENT HAS BEEN CHECKED, DEALER HAS ROAD FORCE BALANCED TIRES AND REPLACED A DAMPENING SPRING IN STEERING COLUMN. NO CHANGE IN EITHER SWAY OR VIBRATION. *TR

Steering
Filed Apr 19, 2010825 milesNJ

THE STEERING SWAY WOBBLE SHIMMY AT HIGHWAY SPEEDS IS STILL PRESENT. WITH VDC OFF IT IS SUBSTANTIALLY LESS SWAY FEELING AND STEERING CORRECTION. IF YOU DRIVE STRAIGHT, YOU WILL HAVE TO CONTINUALLY CORRECT THE STEERING TO OVERCOME TO ABOVE. ABOUT 800 MILES I NOW GET A VIBRATION YOU CAN FEEL IN THE STEERING WHEEL. IT FEELS UNSAFE. OTHER DANGEROUS CVT OCCURRENCES ARE: - IN 'D' THE CAR SURGES OCCASIONALLY WHEN STOPPED, LIKE AN UNINTENDED ACCELERATION SURGE. SCARY, FEELS LIKE THE CAR IS GOING TO TAKE OFF AND FEELS UNSAFE. - WHILE DRIVING IN CVT MANUAL MODE, LETS SAY 2ND GEAR INTO A HIGHWAY EXIT CURVE AND YOU LET OFF OF THE GAS PEDAL, CAR CONTINUES AT SAME SPEED AND RPM!!!!! DOES NOT REDUCE RPM OR SPEED UNTIL YOU HIT THE BRAKE. SCARY IF YOU DRIVE ON A STRAIGHT ROAD AND LET OFF OF THE GAS PEDAL CAR WILL REDUCE RPM AND SPEED. -SOMETIMES IF YOUR STOPPED AND GO TO TURN THE WHEEL BEFORE YOU RELEASE THE BRAKE, ENGINE WILL RAISE RPM QUITE A BIT CAUSING SURGE IN POWER. SCARY! *TR

Steering
Filed Apr 7, 201010 milesNJ

VEHICLE UNSAFE TO OPERATE AT HIGHWAY SPEEDS. WHEN DRIVING CAR DOES NOT DRIVE STRAIGHT, SHIFTING LEFT TO RIGHT CONTINUOUSLY. *TR

Air Bags › Frontal
Filed Mar 12, 2010MN

PASSENGER AIRBAG INDICATOR INTERMITTENTLY LIGHTS BUT, SAYS THE PASSENGER AIRBAG IS OFF MOST OF THE TIME WHEN MY WIFE OR TEENAGE DAUGHTER IS IN THE PASSENGER SEAT. I COMPLAINED TO WALSER SUBARU SERVICE CENTER IN MINNEAPOLIS. THEY REPORTED TO ME THAT THEY HAVE HAD SEVERAL COMPLAINTS BUT, NO CORRECTIVE ACTION FROM SUBARU SO, THEY CANNOT FIX IT. *TR

Exterior Lighting
Filed Mar 9, 2010NY

THE RUNNING LIGHTS ON MY SUBARU LEGACY DO NOT ILLUMINATE HIGH AND FAR ENOUGH IN FRONT OF THE CAR. THE SERVICE MGR SAID HE WOULD PUT HI-INTENSITY BULBS IN. HE WAS OVERRULED AND THEY INSTALLED FOG LIGHTS THAT DID NOT IMPROVE RANGE OF LIGHTS. FACTORY PEOPLE SAID THE LITES ONLY ADJUST RIGHT/LEFT. *TR

Engine and Engine Cooling
Filed Feb 16, 2010400 milesCO

I BOUGHT A NEW 2010 SUBARU AND IT MAKES AN ABNORMAL NOISE. I HAVE HAD IT IN TO BE REPAIRED AND WAS TOLD THERE IS NOT FIX TO THE PROBLEM. PURCHASED 8/19/09 FROM SHORTLINE SUBARU. I HAVE DISCUSSED WITH SUBARU OF AMERICA AND THEY HAVE NO DATE TO FIX THIS PROBLEM AND HAVE NOT ACKNOWLEDGED THERE MY CERTIFIED LETTER TO THEM. THEY TOLD ME THIS IS A WIDESPREAD PROBLEM AND THERE IS NO NOTIFICATION TO THE PUBLIC OF THIS AND I THINK THE PUBLIC DESERVES TO KNOW THEY ARE SELLING A DEFECTIVE CAR. *TR

Power Train › Automatic Transmission
Filed Feb 8, 2010100 miles00

2010 SUBARU LEGACY 3.6R HAS A LONG DELAY WHEN ATTEMPTING TO ACCELERATE THE VEHICLE AFTER A ROLLING STOP, GOING OVER A SPEED BUMP, ETC.... VERY DANGEROUS IN EVERYDAY DRIVING ESPECIALLY WHEN HEADING TOWARDS A RED LIGHT THAT TURNS GREEN. AFTER THE DELAY, THE CAR LURCHES FORWARD. HAVE SPOKEN WITH THE DEALER AND TOLD THERE IS NO CORRECTION. *CN

Exterior Lighting
Filed Jan 20, 201025 milesCA

I BOUGHT A 2010 SUBARU LEGACY AND BELIEVE THAT THE HEADLIGHTS USED ON THIS CARE DO NOT MEET THE U.S. SAE HEADLAMP STANDARDS, BUT INSTEAD MEAT THE EUROPEAN ECE STANDARDS. MY CAR HAS A DISTINCT HORIZONTAL CUT OFF LINE ACROSS THE ENTIRE HORIZON WHICH IS THE MAIN CHARACTERISTIC OF THE ECE STANDARD. SUBARU TOLD ME THAT THEY HAVE HAD OTHER COMPLAINTS ABOUT THEIR HEADLAMPS. *TR

Power Train › Automatic Transmission
Filed Dec 30, 2009350 milesCA

MY 2010 SUBARU LEGACY 3.6R HAS A VERY NOTICEABLE DELAY WHEN ATTEMPTING TO ACCELERATE THE VEHICLE AFTER A ROLLING STOP. THIS IS VERY COMMON IN EVERYDAY TRAFFIC, HEADING TOWARDS A RED LIGHT THAT TURNS GREEN, AS WELL AS WITH SPEED BUMPS. THERE IS ALMOST A FULL 2 SECOND DELAY AND THE CAR THEN THRUSTS ITSELF WHEN THE ACCELERATOR ACTUALLY RESPONDS. *TR

Seats › Front Assembly › Head Restraint
Filed Dec 29, 2009500 milesWA

TL* THE CONTACT OWNS A 2010 SUBARU LEGACY. THE HEAD REST TILTS TO FAR DOWN, WHICH CAUSES PAIN TO HER NECK. SHE IS ONLY 5'1" TALL. A TECHNICIAN FROM THE DEALER STATED THAT THE VEHICLES DESIGN MEETS REGULATIONS. THE FAILURE AND CURRENT MILEAGES WERE 500. UPDATED 2/1/10 *CN UPDATED 02/02/10.*JB

Vehicle Speed Control
Filed Nov 3, 2009800 milesNY

SUBARU 2010 LEGACY 3.6 HAS A DEALER- ACKNOWLEDGED SEVERE HESITATION IN ACCELERATION. THE CAR FAILS TO ACCELERATE WHEN THE GAS PEDAL IS INITIALLY ENGAGED, THERE IS A PROLONGED HESITATION AND THEN THE CAR LURCHES FORWARD UNPREDICTABLY. IT'S PARTICULARLY SEVERE IN A SLOW ROLLING SITUATION SUCH AS ACCELERATING UPON TURNING AT AN INTERSECTION. THE CAR SIMPLE "CAN'T GET OUT OF IT'S OWN WAY" IN A TIMELY, RELIABLE AND PREDICTABLE FASHION. DEALER WAS NOTIFIED WITHIN THE WEEK OF SALE, ACKNOWLEDGED THAT SUBARU OF AMERICA WAS AWARE OF THE PROBLEM AND PROMISED TO DO SOMETHING ABOUT IT. NO REMEDY APPEARS TO BE FORTHCOMING (OR EVEN KNOWN) BY SUBARU OF AMERICA. *TR

Equipment
Filed Sep 29, 200910 miles00

2010 SUBARU LEGACY DRIVER SIDE FLOOR MATS KEEPS MOVING AND COULD MAKE IT DIFFICULT TO BRAKE/ACCELERATE. THERE ARE 2 "PEGS" STICKING UP TO HOLD THE FLOOR MAT IN PLACE BUT AS YOU DRIVE, THE FLOOR MAT SHIFTS AND COMES OFF THE RIGHT PEG PUSHING THE MAT UP AND TURNING IT. THIS HAPPENS ROUTINELY EVERY DAY AS THE CAR IS DRIVEN. THE FLOOR MAT DOES NOT STAY SAFELY IN PLACE. PLEASE NOTE THAT THIS HAS HAPPENED SINCE THE FIRST DAY OF OWNERSHIP AND AT ALL SPEEDS. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Subaru Legacy → · Every Legacy year → · How the figures are calculated →