Page 5 of 6 · complaints 201–250 of 292

2002 Subaru Impreza complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Fuel System, Gasoline
Filed Jan 12, 200461,500 milesCT

FUEL LEAK IN COLD WEATHER. CAN SMELL FUEL INSIDE THE CAR WHEN THE OUTSIDE AIR VENT IS ON. GAS MILEAGE IS ALSO LOWER IN REALLY COLD WEATHER (MAY OR MAY NOT BE RELATED). *LA

Fuel System, Gasoline › Fuel Injection System › Injectors
Filed Jan 11, 200437,006 milesPA

SUBARU OF AMERICA HAS A TECHNICAL SERVICE BULITEN ABOUT MODEL YEAR 2002 SUBARU IMPREZA WRX'S HAVING A LEAKY FUEL LIKE WHERE IT ENTERS THE INJECTORS. THIS BULLITEN IS NOT COVERED IF THE CAR IS OUT OF WARRENTY. YET THE FUEL LEAK IS SO BAD THAT WHEN THE AIR CONDITIONING IS TURNED ON THERE IS A VERY STRONG FUEL SMELL COMIN FROM THE VENTS. I FEEL THAT THIS BULLITEN SHOULD BE A RECALL AND NOT A BULLITEN. THIS KIND OF PROBLEM CAUSES A HUGE SAFETY RICK AND IF A CAR WERE TO CATCH FIRE FROM THE LEAKY FUEL IT COULD NOT ONLY DESTROY THE CAR BUT ALSO HURT OR KILL THE DRIVER AND PASSENGERS. *AK

Fuel System, Other
Filed Jan 11, 200445,000 milesNY

FUEL SMELL INSIDE CAR DURING COLD WHETHER. *AK

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Jan 9, 200442,654 milesMA

I OWN A 2002 SUBARU WRX WAGON. THE COLD MORNING (-3F) OF JANUARY 9, 2004, I SMELLED FUEL INSIDE THE CABIN OF MY CAR A FEW MINUTES AFTER I STARTED THE CAR. THE GASOLINE SCENT WAS STRONG AROUND THE IMMEDIATE AREA OUTSIDE AND INSIDE THE VEHICLE. THE SCENT CAN ALSO BE SENSED UNDER THE HOOD. AFTER A DRIVE, THE SCENT REMAINED. EVEN AFTER I REACHED MY DESTINATION 15 MILES AND 30 MINUTES LATER, I CAN STILL SMELL FUEL UNDER THE HOOD. I HAVE CALLED VILLAGE SUBARU (61 POWDERMILL RD. ACTON, MA 01742 978-897-1128) AND SCHEDULED A SERVICE ON MONDAY. THANK YOU, - ALEX TENG. *AK

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Jan 9, 200446,558 milesME

VERY STONG FUEL SMELL ENTERING THE CABIN DURING EXTREME COLD WEATHER. *AK

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Jan 9, 200429,000 milesTX

I HAVE A 2002 SUBARU IMPREZA WRX SEDAN WHICH HAS AN APPARENT FUEL LEAK IN COLD WEATHER. SUBARU HAS A TECHNICAL SERVICE BULLITAIN OUT ON THIS PROBLEM TO FIX IT (THEY DO KNOW ABOUT IT), BUT IT HAS YET TO BE MADE A RECALL. I FIRST EXPERIENCED THIS PROBLEM THE OTHER NIGHT WHEN IT WAS VERY COLD OUTSIDE, AND THERE WAS A VERY STRONG FUEL ODOR IN THE CABIN. I ASKED SOME OF MY FRIENDS WHO ALSO DRIVE WRX'S IF THEY HAVE HAD EXPERIENCE WITH THIS, AND THEY SAID THAT THEY HAVE BEEN HAVING THE PROBLEM RECENTLY AS WELL. AFTER DOING SOME RESEARCH, THE TSB WAS DISCOVERED AND THE SOURCE BECAME CLEAR. FUEL WAS LEAKING ONTO THE ENGINE, WHICH POSES NOT ONLY A FOUL ODOR, BUT ALSO AN EXTREMELY DANGEROUS FIRE HAZZARD. PLEASE GET SUBARU TO MAKE THIS A RECALL SO THAT THEY CAN PREVENT ANYTHING BAD FROM HAPPENING TO ONE OF THEIR CUSTOMERS. I DOUBT THEY WOULD WANT THEIR "SUBARU" NAME TO BECOME KNOWN AS THE "CARS THAT CATCH ON FIRE". MAKE THIS PROBLEM A RECALL AS SOON AS POSSIBLE SO NO LIVES ARE LOST. AK

Fuel System, Gasoline › Delivery
Filed Jan 8, 200422,950 milesTX

GAS LEEK IN ENGINE BAY. *LA

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Jan 7, 200444,750 milesWI

ON JAN. 5, 2004 AS I WAS DRIVING MY 2002 SUBARU WRX I COULD SMELL FUEL COMING IN FROM THE VENTS. I PULLED OVER AND POPPED THE HOOD TO GET A VERY STRONG SCENT OF FUEL AROUND THE INTAKE MANIFOLD. SUBARU HAS ISSUED A TSB ON THIS, BUT WHY THERE IS NO RECALL IS STILL BOTHERSOME TO ME. LEAKING FUEL IN THE ENGINE COMPARTMENT IS NOT A GOOD THING AND THIS NEEDS TO BE A RECALL. THERE HAVE BEEN SEVERAL COMPLAINTS FROM OTHER WRX OWNERS ON THIS SAME ISSUE.*AK

Service Brakes, Hydraulic
Filed Nov 25, 200326,000 milesCA

CONSUMER APPLIED THE BRAKE AND THE PEDAL WENT TO THE FLOOR. THE VEHICLE WENT THROUGH THE INTERSECTION BEFORE CONSUMER COULD APPLY THE BRAKE AGAIN TO STOP. THE ROAD WAS DRY AND EVEN WHEN THIS OCCURRED. *PH *NLM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Nov 21, 20035,000 milesCT

MY CAR'S ABS ENGAGES WHEN GOING OVER BUMPY/UNEVEN SURFACES RESULTING IN NEARLY COMPLETE BRAKING LOSS. THE PEDAL GOES ALMOST ALL THE WAY TO THE FLOOR AND DOESN'T WANT TO STOP AT ALL. THIS CAN BE VERY SCARY, ESPECIALLY IF YOU AREN'T AWARE THAT THE ROAD IS UNEVEN. I'VE HAD TO GET USED TO THIS HAPPENING AND ADJUST MY DRIVING TECHNIQUES AS A RESULT!!! I AM VERY DISAPPOINTED IS THIS! THIS HAS HAPPENED MANY TIMES SINCE I HAVE OWNED THE CAR. *LA

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Nov 18, 200328,000 milesCA

ABS PREMATURE ENGAGEMENT. HAPPENED 11/18/03 AND ABOUT 10 TIMES SINCE 6/02. UNDER LIGHT TO MODERATE BRAKING, AROUND 35 MPH, THE ABS WILL ENGAGE AND DRASTICALLY REDUCE BRAKING DECELERATION OVER MINOR PAVEMENT IRREGULARITIES. TODAY IT HAPPENED WHEN GOING OVER BOTTS DOTS, BUT IT ALSO HAPPENS ON BUMPS, WASHBOARD PAVEMENT, ETC. THE PEDAL BECOMES LIGHT AND THE CAR BASICALLY STOPS BRAKING FOR 0.5 TO 1.0 SECONDS. VERY SCARY AND DANGEROUS. I AM A MECHANICAL ENGINEER, MASTER'S DEGREE, WITH EXPERIENCE IN VEHICLE DYNAMICS, HYDRAULICS, AND ELECTRONIC FEEDBACK CONTROL. THERE IS SOMETHING DRASTICALLY WRONG WITH THE ABS TUNING ON THIS CAR. I AM GOING TO DISABLE THE ABS SYSTEM UNTIL SUBARU FIXES THIS. PS I HAVE NEVER USED THE SPARE TIRE. *LA

Power Train › Manual Transmission
Filed Nov 5, 20031,948 milesNY

VEHICLE HAS PROBLEMS SHIFTING GEARS WHEN DRIVING.*MR WHILE DRIVING THE VEHICLE WOULD NOT GO INTO GEAR . AS A RESULT THE VEHICLE STOPPED IN THE MIDDLE OF THE ROAD. THE VEHICLE WAS NEW WITH ONLY A FEW THOUSAND MILES. THE VEHICLES TRANSMISSION HAS BEEN REPLACED ONCE UNDER WARRANTY BUT NOW THAT THE TRANSMISSION FAILED AGAIN THE DEALER REFUSED TO REPAIR IT. THE VEHICLE HAS BEE AT THE DEALER FOR ALMOST A YEAR. *PH *NLM

Vehicle Speed Control
Filed Nov 4, 2003HI

VEHICLE EXPERIENCED SUDDEN ACCELERATION WHILE IN REVERSE. *MR THE CONSUMER WAS BACKING OUT SLOWLY OUT OF A LEVEL PARKING LOT WITH HER FOOT ON THE BRAKE AS THE VEHICLE COASTED. THE IGNITION HAD TO BE TURNED OFF TO STOP THE VEHICLE. *SCC *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 31, 200310,000 milesWA

PROBLEMS WITH ABS ACTIVATION - RIGHT CONDITIONS ( BRAKE ACTIVATION FOLLOWED BY BUMP ON SMOOTH SURFACE) RESULTS IN SIGNIFICANTLY REDUCED BRAKING EFFORT - ABS ACTS LIKE IT IS CONFUSED AND BRAKE PEDAL DROPS TO FLOOR. REPRODUCIBLE AT A PARTICULAR INTERSECTION WITH BOTH OUR WRX'S. MULTIPLE EVENTS WITH DIFFERENT TIRES ON VEHICLE. *LA

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 31, 200310,000 milesWA

PROBLEMS WITH ABS ACTIVATION - RIGHT CONDITIONS (BRAKE ACTIVATION FOLLOWED BY BUMP ON SMOOTH SURFACE) RESULTS IN SIGNIFICANTLY REDUCED BRAKING EFFORT - ABS ACTS LIKE IT IS CONFUSED AND BRAKE PEDAL DROPS TO FLOOR. REPRODUCIBLE AT A PARTICULAR INTERSECTION WITH BOTH OUR WRX'S. MULTIPLE EVENTS WITH DIFFERENT TIRES ON VEHICLE. *LA

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 28, 200335,000 milesFL

I HAVE AN 02 SUBARU IMPREZA WRX. THE ABS SYSTEM ACTIVATES PREMATURELY AND OVERLY-AGRESSIVELY IN A VARIETY OF CONDITIONS. MOST OFTEN IT HAPPENS WHEN ATTEMPTING TO STOP AND DRIVING OVER BUMPY ROADS. SOMETHING AS MINOR AS A 1/2 INCH DIP IN THE PAVEMENT CAN SET OFF THE ABS. ONCE THE SYSTEM ACTIVATES THE PEDAL GOES TO THE FLOOR AND THERE IS MOMENTARILY A COMPLETE LOSS OF BRAKING ABILITY. IT CAN EXTEND THE BRAKING DISTANCE BY 1 OR 2 FULL CAR LENGTHS AS COMPARED TO WITHOUT ABS AND HAS CAUSED ME TO NEARLY CRASH INTO OTHER CARS SEVERAL TIMES.*AK

Power Train › Clutch Assembly
Filed Oct 2, 20033,000 milesMD

CLUTCH SHUTTERS UPON STARTUP. I CAN'T BELIEVE THIS IS A NORMAL CLUTCH FUNCTION AS SUBARU MENTIONS. I'VE HAD THE CAR FOR 1 YEAR AND WOULD LIKE TO SELL IT. THE PROBLEM, HOW DO I SELL THIS CAR TO SOMEONE ELSE WITH A CLUTCH THAT VIOLENTLY SHUTTERS WHEN COLD. IT'S A MATTER OF GOOD ETHICS WHICH SUBARU DOESN'T HAVE. *JB

Service Brakes, Air › Antilock
Filed Sep 15, 200310,000 milesPA

MY ANTILOCK BRAKES GO OFF WHEN I AM BRAKING (AT ANY SPEED) OVER A BUMPY ROAD. WORSE, AT TIMES WHEN I HAVE ENOUGH FORWARD MOMENTUM GOING, WHEN THE ABS GOES OFF, THE PEDAL GOES TO THE FLOOR AND I LOSE ALL BRAKING ABILITY. THE FIRST TIME THIS HAPPENED I WAS GOING MAYBE 20 MPH ON A BUSY (STRIP MALL) ROAD, AND ALMOST REAR ENDED THE WOMAN WHO'D BRAKED IN FRONT OF ME TO LET SOMEONE TURN. I HAD TO LET GO OF THE PEDAL COMPLETELY AND RE-HIT THE BRAKES AND PUMP THEM TO GET IT TO STOP, AND I NARROWLY MISSED HER. NOW, I HAVE TO PUMP THE BRAKES WHEN I MUST STOP SHORT (SINCE THE ROADS THESE DAYS ARE WAVY FROM WHATEVER ASPHALT THEY'RE USING, IT'S RARE TO FIND A FLAT ONE). I DON'T BOTHER STOPPING AT YELLOW LIGHTS ANYMORE UNLESS I'M DECELERATING, AND I HAVE TO DRIVE VERY CAREFULLY ON BUMPY ROADS SINCE I KNOW I WON'T BE ABLE TO STOP. IT'S NOT A GOOD THING. I WAS NOT AWARE THAT I COULD MAKE A COMPLAINT UNTIL I READ SIMILAR STORIES IN A FORUM, SO NOW I AM DOING IT. I CAN REPLICATE THE ABS GOING OFF OVER BUMPS AT VERY LOW SPEEDS, FAITHFULLY, BY MY HOUSE. THE PEDAL THING DOESN'T HAPPEN THERE, BECAUSE I'M NOT GOING FAST ENOUGH, BUT THE ABS GOES OFF EVEN WHEN I'M GOING 5 MPH. I DRIVE A 2001 SUBARU WRX. THANKS, KATIE (THE DATE IS APPROXIMATE)

Power Train › Automatic Transmission › Gear Position Indication (prndl)
Filed Sep 10, 200316,500 milesGA

WAS BRAKING V AFTER DRIVING 20MPH. WHEN WHEEL LOCKED UP, VEHICLE FAILED TO SHIFT INTO 2ND GEAR. HAD VEHICLE TOWED TO DEALERSHIP. MECHANIC INDICATED PROBLEM COULD NOT BE DUPLICATED AND WAS NOT RESOLVED.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 12, 200313,000 milesMI

TRAVELLING AT A LOW SPEED (UNDER25) AND BRAKING WHILE DRIVING OVER SMALL BUMPS IN THE ROAD: PEDAL DROPS NEARLY TO THE FLOOR, NO TYPICAL ABS PULSING, CAR FEELS AS IF IT'S JUST ROLLING STRAIGHT AHEAD WITH NO BRAKE CONTROL, AND NO MATTER HOW MUCH PRESSURE IS APPLIED, IT DOESN'T FEEL AS IF IT IS STOPPING ANY FASTER.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 11, 20031,200 milesCA

WHEN APPLYING THE BRAKES ON BUMPY ROADS, THE ABS GETS TRIGGERED AND THE BRAKE SYSTEM LOSES ALL HYDRAULIC PRESSURE AND BRAKE POWER IS COMPLETELY LOST. *NLM

Service Brakes, Hydraulic
Filed Aug 7, 2003WA

WHEN THE BRAKES WERE APPLIED ON WET OR DRY PAVEMENT, THE BRAKES SOMETIMES TRAVELED TO THE FLOOR, THE CONSUMER HAD TO PUMP AND RELEASE PRESSURE ON THE BRAKE PEDAL THEN RE-APPLY PRESSURE ON THE BRAKE PEDAL TO STOP THE VEHICLE. *AK *CB *JB

Power Train › Automatic Transmission
Filed Aug 4, 2003MI

CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING TRANSMISSION GEARS WOULD NOT SHIFT, CAUSING A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 21, 2003SC

NHTSA ACTION NUMBER : PE03029, COMPONENT : SERVICE BRAKES, HYDRAULIC:ANTILOCK I HAVE HAD THIS HAPPEN TO ME SEVERAL TIMES. THE DATE INCLUDED IS NOT ACCURATE, BUT I HAD TO GIVE ONE. I NOTICED ON THESE 8 (OR MORE) OCCASSIONS THAT IF I BRAKE HARD (ABS NOT ON) THAT THE CAR IS FINE. BUT, IF I HIT A SURFACE WERE THE FRONT TIRE(S) LOSE TRACTION OR HIT A BUMP THE BRAKE RELEASE AND THEN THE ABS WILL KICK IN FOR A VERY SHORT DISTANCE. THE SURFACES INCLUDE, POTHOLES, UNEVEN SURFACE MANHOLE COVERS, PAINTED TRAFFIC LINES, ROAD CRACKS. I DID NOTICE THAT ON ONE OCASSION WHEN THE BRAKES RELEASE THE BRAKE PEDAL WENT TO THE FLOOR. THIS WAS WHILE BRAKING GOING DOWN HILL MY FRONT RIGHT TIRE WENT OVER A RECESSED MANHOLE COVER. I CAME WITHIN 3 FEET OF HITTING A CAR IN FRONT OF ME. I CAN NAME THE CITY AND STREET WHERE THIS HAPPENED. AND, I CAN REPEAT THE OCCURRENCE WITH ALMOST 90% ACCURANCY AT THIS SPOT IF NEED BE. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 16, 2003OH

ABS ACTIVATING FOR NO REASON ON ROUGH SURFACE (GRAVEL COVERED ROADWAY) CAUSING BRAKING DISTANCE TO INCREASE SIGNIFICANTLY...NOT THE FIRST TIME EITHER. NOT HARD BRAKING, JUST ONE ON AN UNEVEN SURFACE.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 16, 20039,800 milesCA

APPROACHING A TOLL-BOOTH I BEGAN BRAKING MODERATELY FROM ROUGHLY 45MPH. AT ABOUT 15MPH I WENT OVER SOME BROKEN PAVEMENT WITH SMALL POCK MARKS. THE PEDAL IMMEDIATELY WENT TO THE FLOOR, OR THEREABOUTS, AND A SIGNIFICANT LOSS OF BRAKING POWER OCCURRED. UPON RELEASING THE BRAKE AND REENGAGING THE VEHICLE'S BRAKES, THE BRAKES OPERATELY PROPERLY AND STOPPED THE CAR. BY THE TIME I STOPPED, HOWEVER, I WAS ALREADY 20 FEET BEYOND THE TOLLBOOTH. THANK GOD THERE WAS NOT A CAR IN FRONT OF ME. I HAVE ALSO BEEN ABLE TO REPEAT THIS SCENARIO NUMEROUS TIMES OVER ROUGH, DRY PAVEMENT WITH LIGHT TO MODERATE BRAKING. THE BUMPS SEEM TO CONFUSE THE ABS.(?) I BROUGHT THE CAR INTO MARIN SUBARU, WHO CONFIRMED A BRAKE HYDRAULIC FAILURE AND REPLACE THE OFFENDING PARTS.*AK

Service Brakes, Air › Antilock
Filed Jul 16, 200330,000 milesFL

2002 WRX SUDAN HAD BRAKING POWER REDUCED DUE TO ABS.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 16, 2003NC

GOING OVER A BIG EXPANSION JOINT EXITING FROM THE OUTER LOOP OF I-495 NEAR WASHINGTON, DC TO I-95 SOUTH, I SAW THAT I NEEDED TO BRAKE BECAUSE OF SUDDENLY STOPPING TRAFFIC. I DID NOT GET ANY BRAKING HELP IN MY 2002 SUBARU IMPREZA WRX WAGON AS MY BRAKES SUDDENLY SEEMED GONE, ONLY TO GRIP A MOMENT LATER. VERY SCARY FOR A SHORT TIME.*AK

Power Train › Manual Transmission
Filed Jun 24, 2003GA

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEM WITH MANUAL TRANSMISSION. DEALER FIXED IT TWICE. LAST WEEK TRANSMISSION BROKE, AND VEHICLE WAS NO LONGER UNDER WARRANTY. SO HE HAD TO PAY FOR THIS. VEHICLE ONLY HAD 37616 MILES. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 3, 200312,385 milesTX

WHILE COMING TO A STOP AT ABOUT 30-35 MPH, THE BRAKES STOPPED WORKING FOR ABOUT 1-2 SECONDS. AT THE SAME TIME, THE FEEL OF THE BRAKE PEDAL SEEMED TO INDICATE THAT THE ABS SYSTEM HAD BEEN ACTIVATED. CAN'T RECALL IF THIS WAS OVER A BUMPY ROAD AS MENTIONED IN EARLIER COMPLAINTS. HAS OCCURRED AT LEAST TWICE - VERY SCARY AND DANGEROUS.

Power Train › Automatic Transmission
Filed Mar 25, 20039,000 milesNH

WHILE MAKING A TURN , VEHICLE SLID OFF THE ROAD, WITHOUT CAUSE OR WARNING. THE DEALERSHIP CANNOT LOCATE THE CAUSE OF THE PROBLEM.

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Mar 21, 2003CO

THE CONSUMER SMELLED GAS INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE CLAMP ON THE FUEL LINE CAME LOOSE AND LEAKED FUEL. *NLM

Power Train › Automatic Transmission
Filed Feb 4, 2003OR

TRANSMISSION PROBLEMS. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Jan 17, 200311,800 milesNY

ABS FAILED RESULTING IN CAR CRASH. TS

Visibility › Windshield
Filed Jan 8, 20036,000 milesNH

I HAVE A CRACK THAT RUNS FROM THE TOP OF THE WINDSHIELD ON THE PASSENGER'S SIDE IN A "C" OR "L" SHAPED PATTERN AROUND THE REAR VIEW MIRROR TOWARD THE DRIVER SIDE. CONSTANT WITH MANY WRX OWNERS. IT HAS GROWN FROM 4 INCHES TO AROUND 12. THE WINDSHIELD WAS NOT HIT BY ANY DEBRIS TO THE BEST OF MY KNOWLEDGE. IF IT WAS THE DEBRIS WAS SMALL ENOUGH NOT TO NOTICE WHILE DRIVING, INDICATING THAT THE WINDSHIELD SHOULD HAVE WITH STOOD THIS IMPACT WITHOUT CRACKING. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**770828

Visibility › Windshield
Filed Nov 20, 2002OH

NO SUMMARY. DT

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Nov 10, 2002RI

WITH PREVIOUS REPORTS BY CONSUMERS ON NHTSA CONCERNING THIS ISSUE. UNTIL SUBARU ADDRESSES THIS DESIGN FLAW, IT IS AN AWARENESS ISSUE THAT OWNERS MUST RECOGNIZE AND ADJUST THEIR DRIVING HABITS ACCORDINGLY TO COMPENSATE FOR. I HAVE TAKEN MY VEHICLE INTO AN EMPTY PARKING LOT ON THE WEEKEND AND TESTED THE BRAKE PERFORMANCE FULLY, AND THEREFORE THE ABS, BOTH IN A STRAIGHT LINE AND WHILE TURNING VERY SLIGHTLY. ABS PERFORMANCE IS AS EXPECTED IN BOTH WET AND DRY PROVIDED THAT THE ROAD SURFACE WAS PERFECTLY SMOOTH. HOWEVER, EVEN MINOR BUMPS, RIPPLES OR IRREGULARITIES IN THE PAVEMENT REDUCED THE BRAKING POWER BY AT LEAST 50%, IN MY ESTIMATION, AND THE BRAKE PEDAL ITSELF DEPRESSES AN ADDITIONAL 1-2 INCHES FURTHER THAN EXPERIENCED UNDER NORMAL DRIVING CONDITIONS. AGAIN, THIS IS CONSISTENT IN BOTH WET AND DRY CONDITIONS. MY VEHICLE IS ENTIRELY STOCK AND HAS NOT BEEN RACED OFF ROAD, RALLIED OR AUTOCROSSED, ALL OF WHICH INCUR GREATER WEAR AND TEAR ON THE VEHICLE. ALSO, I HAVE NOT TAKEN THE VEHICLE IN TO A DEALER BECAUSE I BELIEVED IT TO BE A DESIGN FLAW, WHICH HAS ONLY BEEN CONFIRMED BY SIMILAR REPORTS I HAVE READ ON THE NHTSA WEBSITE. IN THE NORTHEAST, WHERE THE ROADS ARE FREQUENTLY IN POOR CONDITION DUE TO FROST HEAVES AND OTHER EFFECTS OF HARSH WEATHER, I HAVE ALTERED MY DRIVING HABITS ON THE LOCAL ROADS TO AVOID THE STREETS THAT HAVE PAVEMENT IRREGULARITIES NEAR OR IN THE BRAKING AREAS. GIVEN SUBARU'S IMPRESSIVE FOCUS ON SAFETY, HOPEFULLY THEY CAN AND WILL RESOLVE THIS ISSUE BEFORE ANY

Visibility › Windshield
Filed Oct 27, 2002TX

WINDSHIELD WAS CRACKED ON THE HIGHWAY WHILE DRIVING AT NORMAL SPEED. HEARD A TINY PEEBLE HIT THE WINDSHIELD AND LATER FOUND OUT THAT THE WINDSHIELD WAS CRACKED. DT

Power Train › Manual Transmission
Filed Oct 22, 200223,000 milesOR

CONSUMER STATE OF HAVING PROBLEMS WITH THE TRANSMISSION. DEALER WAS CONTACTED, THIS PROBLEM WAS INITIALLY REPORTED WHEN THE VEHICLE WAS ONLY 4 MONTHS OLD, THE PROBLEMS INCLUDED GRINDING SOUNDS BETWEEN FIRST AND SECOND GEARS, CLUTCH NOISE, AND TRANSMISSION POPPING OUT OF GEAR WHEN GOING DOWNHILL, WHEN THE VEHICLE WAS 10 MONTHS OLD THE GEAR TEETH ON FIRST GEAR FAILED, THE DEALER REFUSED TO REPAIR THE VEHICLE UNDER WARRANTY. MR *NLM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 23, 2002MD

NO DESCRIPTION GIVEN. NLM

Visibility › Windshield
Filed Sep 16, 2002NY

SMALL CRACK 2 INCHES FORMED ON FRONT WINDSHIELD DIRECTLY BEHIND REAR VIEW MIRROR. I HAVE APPT. TO SERVICE @ SUBARU HOPEFULLY ITS COVERED UNDER WARRANTY BECAUSE IT LOOKS LIKE FACTORY DEFECT. I HEARD OF OTHER CAR OWNERS WITH SAME PROBLEM. SUBARU SHOULD REALLY LOOK INTO IT HAVE RECALL. NO PEBBLES OR OBJECT OF ANY KIND HAVE NOT STRUCK WINDSHIELD. YOU CAN SEE CRACK STARTING FROM THE VERY TOP OF CENTER OF WINDSHIELD. THANK YOU!*AK

Power Train › Automatic Transmission
Filed Sep 6, 2002MI

THE TRANSMISSION SHUDDERS WHEN THE CAR STARTS FROM A STOP, IN FIRST GEAR (FROM ZERO MPH), BOTH WHEN THE ENGINE IS COLD AND WARM. THIS HAS CAUSED DELAYED AND UNCOMFORTABLE STARTS.*AK

Vehicle Speed Control
Filed Aug 24, 2002WI

AFTER THE FIRST OIL CHANGE NOTICED A HESITATION PROBLEM WHEN ACELLERATING FORM A STOP AND A ROUGH IDLE. THIS HAPPENS AFTER THE ENGINE IS WARMED UP. REPORTED THE PROBLEM TO THE DEALER THEY SAID THEY DID NOT KNOW HOW TO FIX IT. CONTACTED SUBARU DIRECTLY AND THEY DENIED ANY KNOWLEDGE OF THIS PROBLEM. FOUND OUT FORM OTHER PEOPLE THAT THIS IS A KNOWN PROBLEM. IT IS NOT GETTING ANY BETTER AND AM WORRIED WHEN I TAKE OFF SOME TIME THAT IF THE ENGINES STALLS OUT LIKE THIS I COULD GET REAR ENDED.*AK

Visibility › Windshield
Filed Aug 10, 2002IL

NEW 2002 IMPREZA WRX RECEIVED CRACKED WINDSHIELD BY A SMALL PEBBLE WHILE DRIVING. THE CRACK HAS SPIDERED ACROSS MY WHOLE FRONT WINDSHIELD. SUBARU DEALERSHIP DOESN'T COVER THIS ON ITS WARRANTIES.*AK

Vehicle Speed Control
Filed Jul 31, 2002OH

THE CAR IN FRONT OF ME SLOWED DOWN SO I TRIED TO DISENGAGE THE CRUISE CONTROL WITH THE CRUISE CONTROL LEVER. MY GOAL WAS TO SLOW THE CAR DOWN HOWEVER IT WAS NOT WORKING FAST ENOUGH SO I PUSHED ON THE BRAKES. I WAS UNABLE TO PUSH ON THE BRAKE BECAUSE IT FELT LIKE A CEMENT BLOCK. MY CRUISE CONTROL DID NOT DISENGAGE FORCING ME TO PULL OVER ONTO THE SHOULDER WHERE I WAS STILL UNABLE TO COME TO AN IMMEDIATE STOP. FINALLY I PUSHED IN THE CLUTCH WHICH HELPED TO SLOW THE CAR DOWN BUT THE BRAKES STILL FELT VERY STIFF. I BELIEVE THIS WAS A PROBLEM THAT WAS CREATED DUE TO MY USING THE CRUISE CONROL. THE CAR WAS TAKEN TO OUR MECHANIC WHO COULD NOT FIND ANYTHING WRONG WITH IT. I BELIEVE, HOWEVER, THAT A TEMPORARY MALFUNCTION OCCURED THAT CAUSED THE CRUISE CONTROL TO FAIL TO DISENGAGE.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 30, 2002WA

RANDOMLY WHILE MODERATELY BRAKING ON DRY NORMAL TEXTURED PAVEMENT ABS SYSTEM WILL ENGAGE, THIS CAUSES A MAJOR AND DANGEROUS LOSS OF BRAKING POWER AND PEDAL PRESSURE. IN ORDER TO RESTORE SOME BRAKING POWER THE BRAKE PEDAL MUST BE DISENGAGED COMPLETELY AND THEN HAVE PRESSURE REAPPLIED. THIS WILL RESULT IN ABOUT 3/4 OF THE NORMAL BRAKING POWER. IF THE ABS ENGAGES AGAIN THE PROCESS MUST BE REPEATED. THIS ENTIRE PROCESS CAUSES BRAKING DISTANCE TO SUBSTANTIALLY INCREASE FROM THE EXPECTED AMOUNT.*AK

Visibility › Windshield
Filed Jul 22, 2002TX

WINDSHIELD HIT BY ROCK ,CAUSING DIME-SIZED STAR FRACTURE, EXTREME CRACKING ACROSS WINDSHIELD ENSUED ALMOST IMMEDIATELY BEFORE RESIN COULD BE APPLIED. THIN WINDSHIELD. *AK

Power Train › Clutch Assembly
Filed Jul 19, 2002FL

THE CLUTCH SHUDDERS AND SLIPS HORRIBLY ON COLD STARTS IN 1ST GEAR. THE WHOLE CAR WILL SHAKE DUE TO HOW HORRIBLE IT IS. STOPS SHUDDERING AFTER 15 MINS OF STOP AND GO. DEALER SAID IT IS NORMAL AND MANY CUSTOMERS COMPLAIN, BUT THAT IS THE WAY THE SUBARU CLUTCH BEHAVES. -- BTW: THIS SITE DOES NOT SEEM TO SHOW ANYWHERE NEAR THE AMOUNT OF CLUTCH SHUDDER ISSUES I HAVE HEARD OF, AND IT SEEMS THAT SOME PEOPLE HAVE POSTED CLUTCH SHUDDER ISSUES UNDER THE WRONG PART DEFECT.*AK

Visibility › Windshield
Filed Jul 17, 2002TX

AS I WAS PROCEEDING DOWN A LOCAL INTERSTATE, A VERY SMALL PEBBLE CAME FROM A TRUCK AND PRODUCED A VERY SMALL DING IN MY WINDSHIELD. TWO DAYS LATER, THE DING BECAME A VERY LARGE CRACK. I CONTACTED A WORLDWIDE CAR CLUB FOR MY PARTICULAR VEHICLE, AND LEARNED THAT THIS IS A VERY COMMON PROBLEM WITH THIS VEHICLE. I ONLY WANT THE WINDSHIELD REPLACED UNDER WARRANTY.*AK

Vehicle Speed Control › Accelerator Pedal
Filed Jul 8, 2002PA

WHEN MOVING FROM A STOP HAS TO PRESS AND HOLD GAS PEDAL FOR AT LEAST 5 SECONDS BEFORE VEHICLE WILL ACCELERATE. IT THEN WILL JERK FORWARD AND ACCELERATE AT A HIGH SPEED. VEHICLE HAS BEEN CHECKED BY DEALER.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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