Page 4 of 6 · complaints 151–200 of 292

2002 Subaru Impreza complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Service Brakes, Hydraulic
Filed Mar 14, 200580,400 milesNY

THE BRAKES WORKED INTERMITTENTLY. IT WAS HARD TO STOP THE VEHICLE. THE DEALER AND THE OTHER MECHANICS CAN FIND NO DEFECTS. *JB INSTEAD OF STOPPING THE CONSUMER STATED THAT THE VEHICLE PICKED UP SPEED. *TC

Fuel System, Gasoline › Fuel Injection System › Fuel Rail
Filed Mar 11, 200534,000 milesMI

IT STARTED BEFORE WARRANTY WAS UP ON MY VEHICLE WHICH IS A 2002 SUBARU IMPREZA WRX. AFTER 30,000 MILES NOTICED GAS SMELL IN CABIN AFTER STARTING IN COLD WEATHER. I TRACKED SMELL COMING FROM GAS LEAKING FROM FUEL RAIL. IT WAS A STEADY DRIP WHICH I VIDEO TAPED. I TOOK IT TO THE DEALER 5 TIMES FOR THE PROBLEM, ON THE FITH TIME THEY WANTED TO CHARGE ME TO FIX DUE TO BEING OVER THE MILAGE FOR THE WARRANTY.*AK

Electrical System › Wiring › Front UnderhoodFire
Filed Feb 2, 200567,000 milesMD

WHILE DRIVING 30 MPH CONSUMER SMELLED GAS FUMES, THEN SMOKE STARTED TO COME OUT FROM UNDER THE HOOD. CONSUMER CONTINUED TO DRIVE. DEALERSHIP WAS NOTIFIED, BUT DID NOT SEE A PROBLEM. *AK

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Jan 28, 200561,000 milesTX

FUEL SMELL/LEAK DURING COLD TEMPERATURES; ABOUT 30 AND BELOW. VERY STRONG SMELL. SO STRONG WE ARE AFRAID TO DRIVE IT DURING THESE TIMES. FIRST STARTED THIS SEASON (2004). OUT OF WARRANTY. 2002 SUBARU WRX. PURCHASED 3-12-2001. *AK

Fuel System, Gasoline
Filed Jan 25, 200536,500 milesNY

UPON START UP AND DRIVING IN COLD WEATHER A STRONG FUEL SMELL EMITTED FROM THE VEHICLE. THE OWNER HAS CONTACTED THE DEALER AND THE MANUFACTURER AND WAS TOLD THAT THIS IS COMMON. PROVIDE FURTHER DETAILS. *JB

Engine and Engine Cooling › Cooling System
Filed Jan 20, 200554,700 milesKY

2002 SUBARU IMPREZA WRX - I WAS TAKING MY FIVE YR. OLD GRANDSON HOME WHEN WE BECAME AWARE OF A HEAVY SMELL IN THE CAR. I THOUGHT IT SMELLED LIKE ANTIFREEZE, BUT HE SAID 'GAS' MAMAW. I HURRIED TO GET HIM HOME, AND BEFORE I GOT BACK HOME MY THROAT WAS SORE AND MY NOSE BOTHERED ME FROM THE AWFUL FUMES. MY HUSBAND TOOK THE CAR TO THE DEALER TODAY AND THEY MAY CALL BACK WHEN THEY GET THEIR LOANER FREED UP BUT I DON'T THINK WE ARE BIG ON THE PRIORITY LIST. THEY SAID ANTIFREEZE WAS LEAKING FROM THE REAR OF THE ENGINE. IT HAS 55,000 OR SO MILES ON IT NOW. *JB

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Jan 19, 2005NY

2002 SUBARU WRX EMITS A GAS SMELL, DUE TO A LEAKING FUEL LINE, INTO THE CABIN. THIS IS A KNOWN PROBLEM WITH SUBARU (SEE SERVICE BULLETIN 09-36-03). IN MY OPINION THIS POTENTIALLY DANGEROUS SITUATION IS AN ENGINEERING OVERSIGHT AND SHOULD BE REPAIRED AT NO COST TO THE CONSUMER. *NM

Fuel System, Gasoline
Filed Jan 19, 200578,547 milesOH

I DRIVE A 2002 SUBARU IMPREZA WRX MANUFACTURED IN FEB 2001. I HAVE OWNED THE VEHICLE FOR 3 MONTHS. I NOTICED THE FAILURE DURING THE FIRST DAY THE TEMPERATURE DROPPED BELOW FREEZING. THE FAILURE IS DESCRIBED AS A VERY STRONG SCENT OF NOXIOUS FUEL INTO THE PASSENGER CABIN OF THE VEHICLE. THE SCENT IS PRESENT WHEN THE VEHICLE IS STARTED WITH A COLD ENGINE AND THE OUTSIDE TEMPERATURE IS BELOW FREEZING. THE SCENT DISSIPATES AFTER 5 MINUTES OF RUNNING THE ENGINE. THIS OCCURS EVERY TIME THESE CONDITIONS ARE PRESENT WHICH CAN BE MULTIPLE TIMES DAILY. THE CONSEQUENCES TO DATE HAVE SIMPLY BEEN DISCOMFORT BUT I AM CONCERNED THAT LONG TERM EXPOSURE MAY HAVE LASTING DAMAGE TO MY AND MY PASSENGERS LUNGS AND EYES. SO FAR I HAVE NOT TAKEN ANY CORRECTIVE ACTION AS THE DISCUSSION FORUM AT WWW.NASIOC.COM HAS MANY POSTINGS DESCRIBING FAILED ATTEMPTS OF FIXING THE PROBLEM BY SUBARU TRAINED MECHANICS. *NM

Fuel System, Gasoline
Filed Jan 19, 2005DC

2002 SUBARU IMPREZA DEVELOPED A FUEL LEAK.***NO ANSWER REQUIRED***. *MR *NM

Fuel System, Gasoline
Filed Jan 18, 2005MD

STRONG GAS ODOR IN CABIN WHEN TEMPS ARE BELOW 30 OUT SIDE. THIS IS THE SAME PROBLEM REPORTED LAST YEAR WITH NO RECALL OR RESOLUTION BY DEALER/NHTSA. *NM

Power Train › Automatic Transmission
Filed Jan 18, 2005CO

WHILE DRIVING 25 MPH, THE DRIVER WAS UNABLE TO SHIFT TO SECOND GEAR. THE DRIVER TRIED NUMEROUS TIMES AND THE VEHICLE STALLED. THE DRIVER TRIED TO RESTART THE VEHICLE AND WAS NOT ABLE TO DO SO. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE TRANSMISSION NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *JB

Fuel System, Gasoline
Filed Jan 18, 2005DC

2002 SUBARU IMPREZA GIVES OFF A STRONG FUEL ODOR.***NO ANSWER REQUIRED***. *MR THE DEALER TOLD THE CONSUMER THE ODOR WAS NORMAL AND THAT IT WAS DUE TO THE RICH FUEL IN COLD WEATHER. *JB

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Jan 14, 200544,000 milesWI

GASOLINE SMELL/LEAK IN SUB-ZERO TEMPERATURES. ORIGINATES FROM ENGINE COMPARTMENT, PASSENGER SIDE. NOTICED POOLING OF GAS IN ENGINE BLOCK CRACKS. *JB ONLY OCCURS WHEN UNDER 20 DEGREES F. *JB

Fuel System, Gasoline › Delivery
Filed Jan 1, 200544,350 milesCA

2002 SUBARU IMPREZA WRX, RAW FUEL SMELL IN CABIN AND LEAK COMING FROM NEAR MANIFOLD WHEN THE TEMPERATURE IS BELOW FREEZING AND CAR IS COLD STARTED. *JB

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Dec 23, 200462,000 milesTX

THIS IS A COMMON PROBLEM AMONG MY2002 SUBARU OWNERS WHO HAVE THE EJ20T 2.0 LITER TUBOCHARGED MOTOR. I HAVE A 2002 WRX. WHEN THE WEATHER GETS VERY COLD (NEAR FREEZING) THERE IS A FUEL LEAK ON THE PASSENGER SIDE OF THE ENGINE. THE SMELL IS SO STRONG IT ENTERS INTO THE CABIN. SUBARU KNOWS ABOUT IT AND THERE IS A TSB SERVICE BULLETIN. I STRONGLY RECCOMEND A RECAL ON ALL OF THE CARS THAT HAD THE "OLD" STYLE FUEL RAILS. PLEASE SEE - HTTP://FORUMS.NASIOC.COM/FORUMS/SHOWTHREAD.PHP?S=&THREADID=482496 FOR MORE INFORMATION.*AK

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Dec 21, 200453,995 milesFL

AFTER 54000 MILES A SLIGHT TO STRONG RAW FUEL SMELL HAS BECOME MORE NOTICEABLE ESPECIALLY DURING INCLEMENT WEATHER CONDITIONS. I AM LOCATED IN FLORIDA SO THE TEMPERATURE DOES NOT DROP THAT LOW AND THE RAW FUEL SMELL IS BECOMING MORE APPARENT. *AK

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Dec 21, 200434,000 milesGA

DURING COLD WEATHER MY 2002 SUBARU IMPREZA WRX HAS A SMELL OF RAW FUEL INSIDE THE CABIN. COULD POSSIBLY START A FIRE. NOT SAFE, SHOULD BE FIXED UNDER A RECALL. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Dec 21, 2004MA

1.EVENTS: CHRONIC GASOLINE SMELL/FUMES IN 2002 SUBARU WRX IN COLD WEATHER CONDITIONS (UNDER 34 DEGREES). 2.DEALER HAS CHECKED OUT THE CAR ONCE IN SUMMER OF 2004 AND REPORTED NO PROBLEMS EVEN THOUGH I WAS INHALING GASOLINE FUMES ON EVERY COLD MORNING SINCE I BOUGHT THE CAR. SECOND TIME I BROUGHT IN THE CAR MONDAY DEC 19. 2004 THE WARRANTY WAS EXPIRED AND THE DEALER WANTED TO CHARGE ME $425 TO FIX THE PROBLEM THEY JUST FOUND. *AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Dec 21, 200450,000 milesOH

2002 SUBARU IMPREZA WRX, FUEL LEAK ON PASSANGER SIDE OF ENGINE COMPARTMENT UNDER INTAKE MANIFOLD. OCCURS IN LOW TEMPURATURES AND LEADS TO A STRONG RAW GAS ODOR IN THE CABIN.*AK ISSUE HAS NOT BEEN RESOLVED

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Dec 20, 2004FL

TSB 09-36-03 DATED 04/01/03 ISSUED BY SUBARU FOR THE 2002MY IMPREZA WRX LISTS THAT SOME MODELS MAY EXPERIENCE A FUEL SMELL IN COLD WEATHER, IF YOU ARE SMELLING FUEL, IT'S FUEL VAPORS, AND FUEL IS LEAKING PERIOD. THIS IS AN UNSAFE CONDITION I WOULD THINK! THIS NEEDS TO BE AN OFFICIAL RECALL SO DEALERSHIPS CAN?T CHARGE PEOPLE TO FIX THIS DEFECT IF THEIR CARS ARE OUT OF WARRANTY. THEN THIS ISSUE CAN BE FIXED PROPERLY AND NO LONGER BE A HAZARD.*AK

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Dec 20, 200451,000 milesMO

FUEL SMELL IS IN THE CABIN OF MY CAR. SYMTOM <30 DEGREES, AND THIS IS A KNOWN HOSE ISSUE IN THE WRX. *AK

Seat Belts
Filed Oct 28, 2004VA

FOIA REQUEST INFOR.,RELATING TO SEATBELT AND SEATBELT PRETENSIONERS IN 2002 SUBARU IMPREZA WRX SEDAN & OTHER VEHICLES. *BF *NM

Fuel System, Gasoline
Filed Oct 17, 2004IL

VEHICLE SERVICE SEVERAL TIME DUE TO GAS SMELL, UNSAFE TO DRIVE. *BF CONSUMER WAS TOLD THAT A MOUSE NEST WAS THE CAUSE OF THE GAS SMELL IN HER VEHICLE AND WAS CHARGED $140.74. THE CONSUMER SHOWED THE MECHANIC WHERE THE FUEL WAS POOLING ON THE ENGINE. PROBLEM STILL NOT RESOLVED. *TC

Power Train › Manual Transmission
Filed Aug 31, 200430,000 milesNV

2002 SUBARU WRX - I TOOK THE CAR IN FOR 30,000 MILE SERVICE, CAR WAS RUNNING FINE, NO COMPLAINTS. WHEN I GOT THE CAR BACK, I NOTICED THAT IT WAS DIFFICULT TO DOWNSHIFT INTO FIRST GEAR, AND I WAS SOMETIMES MISSING THE SHIFT - GRINDING GEARS. I HAVE NEVER HAD A PROBLEM LIKE THIS IN ANY CAR BEFORE. THE PROBLEM IS MORE SEVERE AT HIGHER SPEEDS, AND IS GETTING PROGRESSIVELY WORSE OVER THE LAST 5000 MILES. I HAVE TAKEN THE CAR BACK TO THE DEALER TWICE, THE FIRST TIME THEY "COULDN'T SEE ANYTHING WRONG", THE SECOND TIME THEY NOTED THAT THE "SENCROS" WERE GOING BAD. I HAVE JUST RETURNED FROM THE DEALERSHIP AND TALKING TO THE SERVICE TECH, WHO CLAIMS THIS IS A PROBLEM HE SEES A LOT ON WRXS, AND THAT "THERE ISN'T ANYTHING I CAN DO ABOUT IT"!! THE DEALERSHIP HAS PROMISED TO "LOOK INTO WHAT WE CAN DO", BUT MEANWHILE THE CAR IS GETTING LESS AND LESS FUNCTIONAL. I AM DEEPLY CONCERNED THAT THE INTENTION OF THE DEALERSHIP IS TO STALL TILL THE WARRANTY RUNS OUT (I'M GETTING CLOSE) THEN TELL ME IT'S MY PROBLEM TO DEAL WITH. I BELIEVE THIS IS A SAFETY ISSUE BECAUSE NOT BEING ABLE TO SHIFT INTO FIRST GEAR HAS THE POTENTIAL TO CAUSE A CHAIN REACTION PILE-UP, AS THERE ARE STOPLIGHTS HIGHWAYS ON HILLS NEAR WHERE I LIVE. AN INCIDENT OF STALLING DUE TO SHIFTING PROBLEMS COULD CAUSE FOLLOWING TRAFFIC TO BADLY MISJUDGE THE SPEED OF THE STALLING CAR IN SITUATIONS WHERE THE LIGHT HAS CHANGED AND THERE IS SLOW MOVING TRAFFIC FOLLOWED BY FASTER TRAFFIC (PREVIOUS LIGHT TURNS SOONER, LIGHTS NOT COORDINATED).*A

Exterior Lighting › Headlights
Filed Aug 24, 20041,500 milesNM

HEADLIGHT LENSES ARE FOGGING UP ON THE OUTSIDE LMITING THE AMOUNT OF LIGHT RADIATED AT NIGHT. I HAVE CHECKED NUMEROUS OTHER SIMILAR MODEL CARS AND THEY ALL HAVE THE SAME PROBLEM IN SOME DEGREE. SUBARU REFUSES TO TAKE ACTION UNDER THE WARRANTY AND MAINTAINS THAT THE PROBLEM IS "NORMAL WEAR AND TEAR IN THE ENVIRONMENT". I MAINTAIN THEY SELECTED AN INFERIOR PLASTIC FOR THE HEADLIGHT LENSES.I KNOW THAT SUBARU IS AWARE OF THIS PROBLEM BECAUSE "LENSES" ARE SPECIFICALLY EXCLUDED UNDER ALL THE EXTENDED SUBARU FACTORY WARRANTIES THEY OFFER. *AK

Power Train › Clutch Assembly
Filed May 16, 200455,000 milesVA

I HAVE A 2002 SUBARU IMPREZA RS, THIS VEHICLE SEEMS TO BE LIKE LOTS OF OTHERS, THE VEHICLES SHUDDERS AND JERKS ALOT WHEN I'M PULLING OFF IN THE MORNING, EVENING, WHETHER ITS COLD OR HOT. I TOOK IT TO SHELORS WHICH WANTED TO TEAR IT APART AND CHARGE ME, WHEN THE CAR IS STILL UNDER WARRANTY. THIS VEHICLE DOES THIS ATLEAST 3 TIMES A WEEK. THE CAR ONLY HAS 35588 MILES SO ACTUALLY ITS STILL UNDER THE NEW CAR WARRANTY. I HAVE A HARD TIME SOMETIMES GETTING THE CAR INTO REVERSE (MANUEL TRANS.) I HAVEN'T HAD ANY ACCIDEN'T AS OF THIS DATE SO, I'M PUTTING THE DATE THAT I'M FILLING THIS OUT INTO THE INCIDENT DATE BOX.*AK

Power Train › Clutch Assembly
Filed Mar 20, 2004LA

CLUTCH SHUDDERS IN FIRST AND SECOND GEARS UNTIL ENGINE WARMS UP (~20MINS). VEHICLE HAS LESS THAN 17,000 MILES AND THIS HAS BEEN A PROBLEM SINCE THE FIRST DAY OF OWNERSHIP. I BROUGHT THE VEHICLE TO THE DEALER AND WAS TOLD THIS WAS NORMAL. I FIND THAT EXPLANATION UNACCEPTABLE SINCE MANY OTHERS HAVE COMPLAINED WITH THE SAME PROBLEM. I FIND THIS TO BE A SAFETY ISSUE SINCE I HAVE TO REV THE ENGINE UP TO GET THE CLUTCH TO ENGAGE, POTENTIALLY LURCHING ME INTO TRAFFIC AND CAUSING AN ACCIDENT. *JB

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Mar 16, 2004MI

VERY STRONG FUEL SMELL IN PASSENGER COMPARTMENT THAT IS ESPECIALLY APPARENT IN COLD WEATHER. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 10, 200417,350 milesMO

ABS INTERMITTENTLY KICKS IN ON DRY, SMOOTH ROAD AT LOW SPEEDS, WITH LIGHT PEDAL PRESSURE. DEALER CHECKED AND SAID ALL IS NORMAL. PROBLEM IS NOT READILY REPRODUCIBLE, BUT VERY DISCONCERTING WHEN IT HAPPENS, CAUSING PROLONGED STOPPING DISTANCES. NONE OF MY OTHER VEHICLES WITH ABS EVER ACTS THIS WAY. *AK

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Mar 3, 200428,100 milesMN

WHEN DRIVING DRIVER STARTED SMELLING GAS COMING FROM THE ENGINE. *AK A LEAKING RUBBER FUEL HOSE UNDER THE INTAKE MANIFOLD CASED THE GAS SMELL. *NM

Tires › Sidewall
Filed Mar 1, 200410,500 milesNY

VEHICLE IS A SUBARU IMPREZA 2002 EQUIPT WITH BRIDGESTONE POTENZA RE92 16"TIRES. HIS WEEK AT APPROXIMATELY 10,500 MILES 2 OF THESE TIRES DEVELOPED A PINHOLE LEAK IN THE CENTER OF THE SIDEWALL APPROXIMATELY A WEEK APART. THE LEAK WAS SO TINY THAT IT WAS HARD TO FIND. A CALL TO A MAJOR BRIDGESTONE DISTRIBUTOR ABOUT THIS PROBLEM WAS NOT PRODUCTIVE. THEY SAID THEY HAVE NO RECORD OF SUCH A PROBLEM. I HAVE NEVER SEEN THIS IN ANY PREVIOUS TIRES THAT I HAVE USED. CAN YOU SHED ANY LIGHT ON THIS SUBJECT?? THOUGHT IT STRANGE THAT 2 DIFFERENT TIRES OF THE SAME BRAND WOULD HAVE THE SAME DEFECT ABOUT A WEEK APART. THANK YOU.*AK

Power Train › Driveline › Differential Unit
Filed Feb 26, 2004401,000 milesNJ

WHILE DRIVING TRANSMISSION LOCKED UP BRINGING THE VEHICLE TO A SUDDEN STOP. OTHER PROBLEMS WITH VEHICLE INCLUDE THE STEERING PUMP, BRAKES AND THE WINDSHIELD.*AK *MR

Fuel System, Gasoline
Filed Feb 15, 200430,000 milesIL

STRONG FUEL SMELL IN COLD WEATHER. OCCURS WHENEVER THE TEMPERATURE DROPS BELOW 25 C.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Feb 13, 200425,376 milesNY

WAS COMING TO A STOP SIGN AND THERE WAS A MAN HOLE COVER RECESSED INTO THE ROAD. HAD FOOT ON BRAKE, LIGHT PRESSURE TO COME TO THE STOP SIGN. WHEN THE WHEEL HIT THE MANHOLE COVER, I COULD FEEL ABS KICK IN (VIBRATION IN PEDAL) AND THE CAR LOST ALL BRAKING POWER MOMENTARILY. IF THERE HAD BEEN SOMEONE IN FRONT OF ME, I PROBABLY WOULD HAVE HIT THEM. *AK

Fuel System, Other
Filed Jan 30, 20045,000 milesMA

MY 2002 SUBARU IMPREZA WRX HAS A RAW FUEL/GASOLINE SMELL IN THE CABIN WHEN THE VENTS ARE ON OUTSIDE AIR. IT IS MOST NOTICABLE AT STARTUP, OR WHEN THE CAR IS STATIONARY, BUT RUNNING. I'VE HAD THE PROBLEM SINCE MY FIRST WINTER IN THE AUTOMOBILE (WINTER '01-'02) AND I HAVE BEEN CONSISTANTLY REASSURED (BY 2 DEALERS) THAT IT'S "COMPLETELY NORMAL" TO HAVE THE FUEL SMELL, AND TO KEEP MY VENTS ON RECIRCULATE UNTIL THE CAR IS WARM. I BELIEVE THERE IS A TSB ISSUED BY SOA, HOWEVER I AM OUT OF WARRANTY, AND MANY DEALERS WILL NOT ACKNOWLEDGE THE TSB. THE FUEL SMELL IS STRONG ENOUGH TO CAUSE A HEADACHE, AND CERTAINLY SMELLS STRONG ENOUGH TO BE HAZARDOUS IN THE BAY OF AN INTERNAL COMBUSTION ENGINE. THE SMELL ALSO SEEMS DANGEROUSLY CLOSE TO THE TURBO/EXHAUST MANIFOLD SIDE OF THE ENGINE BAY, WHICH IS OBVIOUSLY VERY HOT.

Fuel System, Gasoline
Filed Jan 25, 200412,000 milesNY

GAS SMELL IN CAR CABIN IN A 2002 WRX IN COLD WEATHER CONDITIONS. *LA

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Jan 24, 200447,000 milesMA

WHEN IT IS COLD OUT (IN NEW ENGLAND) THERE IS A RAW FUEL SMELL. MY MPG GOES FROM 23 MPG TO 17 MPG. I AM AFRAID THAT THEIR CAR WILL CATCH FIRE BECAUSE IT SMELLS LIKE A FUEL LEAK. FROM WHAT I HEAR THERE IS A SUBARU TECHNICAL SERVICE BULLETIN ON THE FUEL LINES CRACKING UNDER EXTREME COLD, BUT IT HASN'T BEEN RECALLED. *LA

Engine and Engine Cooling › Exhaust System
Filed Jan 21, 2004NY

WHILE DRIVING AT ANY SPEED SMELLED FUEL ODOR AT COLD TEMPERATURES. THERE WAS A FUEL LEAK ON TOP OF THE EXHAUST MANIFOLD.*AK

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Jan 21, 200428,000 milesTN

FAULTY DESING OF THE FUEL LINES ON A 2002 SUBARU WRX ARE CAUSING A FUEL LEAK (ENOUGH TO PUDDLE ON THE MANIFOLD). DEALER (AS WELL AS SUBARU OF AMERICA) WILL NOT COVER THE PROBLEM UNDER WARRANTY, EVEN THOUGH THERE IS A NATIONWIDE SERVICE BULLETIN ABOUT THE ISSUE. MY CAR HAS SEVERAL NON-RELATED MODIFICATIONS, SO MY WARRANTY WILL NOT COVER THE ISSUE. THIS IS A VERY SERIOUS HEALTH/SAFETY ISSUE, AND FOR SUBARU TO NOT BE FORCED TO RECALL OR AT LEAST OFFER FREE REPAIRS OF IT IS COMPLETELY UNSATISFACTORY. THIS POSES A DAGER TO MYSELF, MY FAMILY, AND POSSIBLY ANY ONE WHO WALKS BY MY CAR IN A PRAKING LOT WITH A CIGARETTE. SUBARU SHOULD BE TAKING THE RESPONSIBILITY FOR FAULTY DESIGN, AND IF FOR NO OTHER REASON THAN RESPECT FOR THEIR CUSTOMERS HER IN AMERICA, OFFER TO FIX THIS ISSUE NO MATTER THE MILEAGE ON THE CAR, OR THE MODIFICATIONS THAT MAY BE DONE TO IT.*AK

Engine and Engine Cooling › Engine
Filed Jan 20, 200437,000 milesMO

I HAVE A 2002 SUBARU IMPREZA WRX, AND I CAN SMELL FUEL ODOR IN MY VEHICLE AT COLD TEMPERATURES. I PURCHASED THE CAR WITHIN 4 WEEKS OF THE NORTH AMERICAN RELEASE OF THE VEHICLE.*AK

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Jan 20, 2004IL

2002 SUBARU IMPREZA WRX FUEL LEAK IN COLD WEATHER CONDITIONS.*AK

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Jan 16, 200425,000 milesMA

FUEL RAILS LEAK IN COLD WEATHER CAUSING FUEL SMELL IN CAR AND POSSIBLE RISK OF FIRE. SUBARU HAS ISSUED A TECHNICAL SERVICE BULLETIN ON THIS. *CB

Fuel System, Gasoline
Filed Jan 16, 200425,000 milesNY

WHILE DRIVING THE CONSUMER SMELLED FUEL COMING THROUGH THE VENTS. THERE WAS A GAS LEAK IN THE ENGINE COMPARTMENT. THIS PROBLEM ONLY OCCURRED WHEN THE WEATHER WAS EXTREMELY COLD. THE CONSUMER INDICATED THAT THERE WAS A "TBS" ON THIS ISSUES. THE DEALER COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. *NM

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Jan 16, 200425,000 milesIL

EXTREME FUEL ODOR INSIDE PASSENGER CABIN OF MY 2002 SUBARU IMPREZA WRX,ESPECIALLY IN COLD WEATHER CONDITIONS FOR THE LAST FOUR MONTHS. I HAVE ONLY 29000 MILES ON THE ODOMETER PRESENTLY. I HAVE NOTICED INCREASED FUEL CONSUMPTION RECENTLY MAY BE BECAUSE OF A POSSIBLE FUEL LEAK SOMEWHERE -PLEASE ENQUIRE AND ADVISE-THANKS, ANIL SEKHAR. *CB

Fuel System, Gasoline
Filed Jan 16, 2004CT

THE CONSUMER STATED THAT THE VEHICLE HAD A VERY STRONG GAS SMELL WHEN THE TEMPERATURE WAS BELOW 14 DEGREES. THE CONSUMER STATED THAT THERE WAS A FUEL LEAK. THERE IS A BULLETIN DESCRIBING THE SAME PROBLEM. *NM

Unknown or Other
Filed Jan 15, 20046,351 milesCT

DIFFERENTIAL FLUID OUT; SUBARU BLAMES A NON-DEALER OIL CHANGE ERROR FOR PROBLEM HENCE NOT COVERED UNDER WARRANTY. OWNER HAD TO SPEND OVER $350 FOR REPLACEMENT AUTO RENTAL. OWNER DROVE CAR FOR 1,700 MILES AFTER DISPUTED NON-DEALER OIL CHANGE TO DATE WHEN DIFFERENTIAL FLUID OUTAGE DISCOVERED.

Power Train
Filed Jan 15, 200436,000 milesAL

GRINDING OF THE GEARS WHEN SHIFTING FROM 3RD-4TH GEAR. STARTED WITH A VERY MILD NOISE, HAS PROGRESSED TO A LOUD GRIND. TOOK IT IN FOR WARRANT SERVICE AND THEY SAID THAT THE DETERMINATION OF WARRANTY COVERAGE WOULD BE MADE BY A REGIONAL REPRESENTATIVE AFTER THE TRANSMISSION WAS REMOVED. I CHECKED ON THE INTERNET AND FOUND THAT MANY OTHER OWNERS WERE EXPERIENCING THE SAME PROBLEM AND BEING DENIED WARRANTY COVERAGE AFTER THE TRANSMISSION WAS REMOVED UNLESS THEY WERE WILLING TO SIGN ONE TIME REPAIR AGREEMENT VOIDING THE REMAINDER OF THE WARRANTY. I HAVE BEEN TOLD BY THE DEALER THAT I WILL PROBABLY BE REQUIRED TO SIGN ONE EVEN THOUGH I HAVE NOT AGREED TO HAVE THE TRANSMISSION REMOVED OR DISSASSEMBLED YET. THEY ARE UNWILLING TO GIVE ME ANY INFORMATION ON THE NUMBER OF SIMILAR REPAIRS THAT HAVE BEEN COVERED OR DENIED UNDER WARRANTY AND WILL NOT GIVE ME ANY OBJECTIVE CRITERIA THAT WILL BE USED TO MAKE THE WARRANTY DETERMINATION.

Power Train
Filed Jan 15, 200445,000 milesOH

MY CAR IS A TOTAL LEMON. I PRE-ORDERED THE 2002 WRX IN 2001 AND WAS VERY ANXIOUS TO RECEIVE IT. AS SOON AS I GOT THE CAR THE CHECK ENGINE LIGHT WAS ON. THE DEALER DIAGNOSED THE PROBLEM AS A CAM POSITION SENSOR WICH THEY REPLACED 3 TIMES. THEY TOLD ME I REVVED THE CAR TOO HIGH TO THROW THE CODE. THE CODE WAS THROWN AT 6200 RPM AND THE ENGINE REDLINES AT 7000. THE DEALERSHIP REFUSED TO WORK ON THIS PROBLEM AFTER THE 3RD TIME. AT 45000 MILES MY CAR BEGAN TO MISS AND NOT RUN CORRECTLY. THE DEALERSHIP COULD NOT FIND ANY PROBLEM WITH IT. I TOOK IT TO ANOTHER SHOP TO GET A 2ND OPINION. THEY FOUND THAT THE CAM POSITION SENSOR HAD MALFUNCTIONED AND CAUSED MY CAR TO MISSFIRE WHEN I WOULD HIT A BUMP IN THE ROAD. THEY REPLACED THE SENSOR AND CHARGED ME A FEE OF $800 DUE TO THE MASSIVE TROUBLESHOOTING WORK THAT LED UP TO SOLVING THE PROBLEM. FINALLY THE PROBLEM THAT I HAD SINCE THE CAR WAS BRAND NEW WAS FIXED AT THE FULL COST TO ME. AT 48000 MY TRANSMISSION WAS THE NEXT TO GO. I LOST THE ABILITY TO SHIFT MY CAR IN ANY GEAR. I HAD IT TOWED TO THE DEALERSHIP AS THE POWERTRAIN WARRANTY IS 60000 MILES. THEY DISMANTLED MY TRANSMISSION TO FIND 2ND GEAR STRIPPED. THEY THEN DENIED TO COVER THIS UNDER WARRANTY AS IT WAS LABELED ABUSE. THEY CHARGED ME $800 DOLLARS FOR THEIR TIME. THEN THEN GAVE ME A QUOTE FOR $4500 EXTRA DOLLARS TO REPLACE THE TRANSMISSION. I HAD MY CAR TOWED TO THE SAME SHOP THAT FIXED MY CHECK ENGINE LIGHT. THEY INSTALLED A NEW TRANSMISSION FOR ME AT THE COST OF $2200. MY TRANSMI

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Jan 14, 200441,200 milesMD

ON THE DAYS OF JAN 7, 8 AND 9 2004 WITH TEMPS BELOW 25F DEGREES, A VERY STRONG ODOR OF GASOLINE WAS PRESENT WITHIN AND OUSIDE OF THE CABIN OF THE 2002 SUBARU IMPREZA WRX. THE SMELL COULD BE OVERWHELMING AT TIMES OF COLDER TEMPS (>15DEGREES) AND WOULD DEMINISH AFTER SOME DRIVING. TOOK AUTO INTO DEALER ON 8 JAN. EVEN THOUGH DEALER SERVICE REP COULD SMELL THE ODOR OF GASOLINE WHEN DRIVING IT BACK TO THE GARAGE AREA, THE TECHNICIANS COULD NOT REPLICATE THE ISSUE. WAS TOLD BY THE SERVICE REP THAT THIS IS NOT A SAFETY ISSUE. SERVICE REP WAS AWARE OF TSB ISSUED BY SUBARU FOR A VERY SIMILAR ITEM, BUT THEY NEEDED TO REPLICATE THE ISSUE WITHIN THE CONFINES OF THE GARAGE TO BE SURE. FOUR DAYS LATER (AND COUNTING) I AM WAITING FOR COLDER TEMPS TO CAUSE THE GASOLINE ODOR FOR THE TECHS.*AK

Fuel System, Gasoline
Filed Jan 12, 200426,700 milesVA

ON MY 2002 SUBARU IMPREZA WRX, THE CAR LEAKS FUEL AND A RAW FUEL SMELL IS STRONG IN THE CABIN WHENEVER THE CAR IS DRIVEN WHEN THE OUTSIDE TEMPERATURE IS BELOW 20 DEGREES FAHRENHEIT. *LA

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Subaru Impreza → · Every Impreza year → · How the figures are calculated →