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2021 Subaru Forester complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2021 record →

Visibility/Wiper
Filed Jan 25, 2022WA

While driving home 1/21/2022 I heard a rock hit the hood of my car, when I arrived home I checked for damage...nothing I could see. When I went out the next morning I had a 14 inch crack in my windshield. I took my car to have inspected at the dealership repair and they said it was due to a chip the size of a pinhead. I have contacted my insurance and filed a claim so the windshield will be repaired but I have to pay a $500 deductible. There's got to be some kind of fault with the windshield that it would sustain this kind of damage from such a small chip in the glass. I have included pictures magnified at 10X

Visibility/Wiper
Filed Jan 23, 2022TN

There was a tiny pebble hit the windshield on Friday Jan 21st 2022. There was a minor chip in the windshield due to that and later in an hour or so it expanded into a 8-10 inches one. This is while I was driving, I still haven't got home.

Visibility/Wiper
Filed Jan 20, 2022WA

With no impact from flying debris the windshield developed a bubble/crack potentially in the interlayer. There crack/bubble cannot be felt on the inside or outside parts of the windshield.

Electrical System
Filed Jan 12, 2022GA

My windshield shattered when hit by a small rock that apparently came from across and bounced up and hit the windshield. Subaru does not replace windshields... so you have to get Insurance to cover. The wiring in a Subaru is attractive to rodents - what the wiring is made of depends on who you speak with - most common answer is Oat Based Covering. I have spent over $4000.00 to have the wring in the front and fuel area. This is a 2021 Subaru Forester with less than 12K miles. Subaru can not give a straight answer on material in the wiring and says I need to build a shed. There are 4 other vehicles at my location that are there 20 hours a day - I go to an office 5 days a week so my car is gone over 50 hours a week - still my fault!

Back Over Prevention › Rearview System Braking
Filed Jan 9, 2022AZ

The RCTA system operates very poorly. When backing up and we see a car in the rear camera screen approaching from the back side of our car, we cannot hear or see any allert. My wife and I are both seniors in our seventies and I suffer from normal age-related hearing loss....my wife not so much. Her hearing is quite normal. But we cannot hear the alert alarm. Also, the visual alert is located in a place where you do not look when you are backing up. It wasn't until I owned the car for four months that I discovered that there is a visual RCTA alert in the side view mirrors (of all places)....an area one does not look at while backing up. With a car with a rear camera, your eyes are usually glued to the camera display screen when backing up; after all, it is a safety device. We have nearly had a collision a half dozen times already. I contacted Subaru about this issue, and they told me that there is nothing that they can do and that in their words "As you can imagine, finding the right balance for all of our owners is a difficult job." this sound alert should be adjustable...it is not. And the visual alert should be in a place where your eyes are looking when backing up. Right now, the Subaru RCTA is worthless to us.

Unknown or Other
Filed Jan 5, 2022CA

I leased a 2021 Forester in April, and around September, I got a J shape crack in the bottom center of the windshield. Subaru dealership in Glendale, CA told me they would replace the windshield free for the first time. Had to wait until mid-December for the backordered replacement to come in. Today, 1/5/22, was driving on the highway and a small projectile on the road caused a starburst crack on my newly replaced windshield.

Visibility/Wiper
Filed Dec 28, 2021CA

Today I replaced my windshield for the second time in less than 6 months of owning the vehicle. The first crack happened a few months after I bought the car with no impact while driving. The second one also happened a couple weeks ago with no impact while driving. After seeing the other complaints, I'm shocked that there isn't a recall on these windshields. It's very dangerous to have windshields constantly cracking, especially without impact while driving.

Visibility/Wiper
Filed Dec 24, 2021TN

Windshield cracked with no impact. Started at top center and is expanding down the center of the windshield. I reached out to Subaru but no response.

Visibility › Windshield
Filed Dec 17, 20213,000 milesAR

The contact owns a 2021 Subaru Forester. The contact stated while driving 70 MPH and passing a vehicle, he heard a sound coming from the windshield and the windshield cracked from the driver side to the middle of the windshield. The vehicle was taken to the dealer who replaced the windshield. The contact stated that the failure reoccurred at the same spot while driving and passing another vehicle. The vehicle was taken back to the dealer who replaced the windshield a second time. The contact stated that the failure reoccurred a third time while passing another vehicle. The contact stated that the windshield had a small crack at the bottom; however, the crack significantly expanded overnight. The dealer was notified of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 3,000.

Electrical System
Filed Dec 14, 2021GA

The wiring system fails when the wiring - SOY BASED - is eaten by rats. SUBARU refuses to take responsibility for this. My car has less the 9500 miles and has had over $3500.00 work done to replace the wiring eaten by Rodents as this is considered "my fault?.

Unknown or Other
Filed Dec 13, 2021LA

Windshield cracked after it was hit by a rock. I have been told there is windshield issues with this vehicle.

Visibility › Windshield
Filed Dec 10, 20219,000 milesFL

The contact owns a 2021 Subaru Forester. The contact stated that while driving approximately 45 MPH, the front windshield cracked without impact. The crack started at the top right on the passenger’s side and curved toward the rear-view mirror. The contact called the local dealer and was informed that the vehicle was not covered and referred the contact the insurance company. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 9,000.

Electrical System
Filed Dec 8, 2021GA

I have had the wiring in my 2021 Subaru Forrester having to be replaced 2 times - once in front of car, once in fuel parts - due to Rodents eating the wiring. I have been told by Subaru Customer Service staff that the wiring is Soy Based. Subaru has a Class Action Suite in Hawaii for this exact reason yet Subaru in Macon continues to insist this is MY problem not theirs. I have Rodent repellant devices in my car. I am very frustrated, upset with being misled and no concern for the customer being offered.

Electrical System
Filed Dec 1, 2021AZ

Several instances of parasitic drain of the battery resulting in vehicle not being able to be started without a jump. Nothing was left on in the vehicle. Each time it was parked with the alarm set for approx 3-4 hours. The battery was completely dead. This vehicle is only 8 months old and this has happened around 8-9 times. Dealer does nothing about it except to charge the battery. This is unacceptable.

Visibility/Wiper
Filed Nov 19, 2021IL

Crack in the windshield in line of sight. There is no entry point and upon research I’m seeing a lot of people complain about the 2021 models of the Subaru Forester with cracks. Living in the cold this is highly dangerous.

Visibility/Wiper
Filed Nov 16, 2021WA

I purchased this vehicle one week ago and the first four miles I was on the interstate a small rock cracked my windshield. The issues with the Forester windshields extend to the 2021 models.

Unknown or Other
Filed Nov 12, 2021TX

Windshield cracked for no apparent reason.

Engine
Filed Nov 12, 2021CT

The vehicle gets a shudder at different speeds and it feels like it's either the transmission is slipping or its coming from the motor but it NEVER THROWS a Trouble Code so as the dealership says if its not throwing a trouble code they can't diagnose it until it does. So that's why I don't like these vehicles because no one know how to fix it old school by being a real mechanic and going old school to find the issue.

Visibility/Wiper
Filed Nov 7, 2021VA

Windshield cracked at passenger side wiper arm area. There was no impact and no other vehicles in the immediate area. Crack quickly spread in a J shape to the driver's side.

Visibility/Wiper
Filed Nov 2, 2021CO

Windshield easily cracks, without an impact site. I will be putting my 3rd windshield in and have owned the car for 7 months. 1st windshield cracked while parked at work. Not driving. May 5th, 2021. Had 1805 miles. 2nd windshield cracked while parked at home last night. Not driving. Have approx 9k miles now

Service Brakes
Filed Nov 1, 2021VA

1. July 15, 2021 the brakes didn’t fully engage three times. Twice within 30 minutes while driving to work and once on my drive home. 2. Unknown 3. Yes. Car was at dealership put through all kinds of tests and field engineer checked it out. They had me come out on Monday, 9 August and drive it with the head mechanic while hooked up to a computer trying to see if the problem replicated. 4. Yes. 5. Yes. Eyesight technology picked up there was a problem – light came on, a text and an email were sent to me. Subaru got the message too. A specific issue was not identified at that time. Vehicle was towed to dealership three days later. Subaru’s field engineer was called into examine vehicle. Apparently, he saw something he didn’t like on a reading – it had to do with the AEB-autonomous emergency braking system. Dealership replaced the entire braking system and returned the car to my driveway on Monday, 16 August. I bought this car in February 2021 after much research to include the NHTSA recommendations.

Visibility/Wiper
Filed Oct 30, 2021VA

Intermittently, wipers do not function, even after 2 repairs. The first time, (3 weeks after vehicle purchase) after driving approximately 5-10 minutes in the rain, the wipers (front and rear) stopped working. After approximately 10 minutes, function resumed. The second time (later the same day), after driving approximately 5-10 minutes in the rain, the wipers (front and rear) stopped working. After approximately 17 minutes, function resumed. Wiper motor replaced by dealer. (3.5 weeks after vehicle purchase) The third time (9 weeks after purchase), after a heavy dew, the wipers (front and rear) did not function. After approximately 10 minutes, wipers began to function. The fourth time (12 weeks after purchase), rain began after driving 1.5-2 hours and wipers (front and rear) did not function at all. Dealer located and fixed a loose connection. (12.5 weeks after vehicle purchase) The fifth time (13 weeks after purchase), rain began after driving 1.5-2 hours and wipers (front and rear) did not function. After approximately 15 minutes, wipers began to function. The sixth time (15 weeks after purchase), rain began after driving 15 minutes and wipers (front and rear) stopped functioning after approximately 5-10 minutes of use. After approximately 30 minutes, wipers began to function.

Visibility/Wiper
Filed Oct 25, 2021CA

Rock damage to windshield. Subaru advises to replace with OEM glass to guarantee safety systems operate correctly making this a safety issue. The problem is that Subaru windshields are back ordered. There are two problems here. First, Subaru windshields are very susceptible to damage, perhaps more than others. Second, Subaru fails to maintain critical safety system parts.

Unknown or Other
Filed Sep 23, 2021OK

Windshield started cracking

Visibility/Wiper
Filed Sep 21, 2021MO

1100 miles on vehicle.Went inside business came out and 18 inch crack on windshield across my vision.No apparent reason.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Sep 17, 2021MI

While driving down a two-lane road at 50-55 mph, the car started beeping and said "obstacle detected" despite there being *no* cars in front of, to the side of, or to the rear of me. Also, there was *nothing* on the road (no roadkill, litter, or other debris). Immediately upon beeping, the speed abruptly dropped from 50 to below 15 in a matter of milliseconds. Had there been a car behind me, they would've either rear-ended me or had to swerve (possibly into oncoming traffic), and had the road been wet or slippery, I would've likely spun out, possibly into oncoming traffic. Had the incident occurred on the interstate, it is entirely possible that I could've been rear-ended by a driver traveling at full speed. Again, all of this over no physical obstacle and with nobody around. This isn't the first time that the crash mitigation system has been activated over no observable obstacle (in fact, similar incidents have happend at least thrice), but this resulted in the most severe and abrupt change in velocity and was particularly concerning due to the high likelihood that it could cause an accident if the event had occurred with someone behind me. Since the incident happened maybe two hours ago, it has yet to be inspected and it didn't cause an accident, but I no longer wish to own the vehicle as it's clearly not safe for passenger travel.

Visibility/Wiper
Filed Aug 27, 2021MO

I bought my vehicle and less than 24 hours later I was driving in the middle lane of the highway when my ears popped, and my windshield cracked down the middle. No rock seen or heard. Bought 8/26. Windshield cracks over 12 inches 8/27.

Electrical System
Filed Aug 15, 2021CA

The batteries drained overnight 3 times within 7 months after the purchase of the new vehicle. Battery was jumped each time by Subaru Roadside Assistant. The dealer checked the battery and it was fine. It is the electrical (CAN) problem that drained the battery.

Visibility/Wiper
Filed Aug 13, 2021MI

Windshield cracked without impact. This is on a new forester, less than 1000 miles.

Visibility/Wiper
Filed Aug 7, 2021OH

The windshield cracked in the center while driving in a heavy rain storm. The temperature dropped from about 86 degrees to 73 degrees during the storm. I was operating my A/C at the time. The dealer inspected the windshield and found no external indication of damage. The repair was performed by the dealer under the new car warranty. Subaru America customer service was contacted and coordinated with the dealer for repair after inspection. Repair was listed as windshield install for stress crack.

Visibility › Windshield
Filed Aug 5, 20216,000 milesCA

The contact owns a 2021 Subaru Forester. The contact stated while his wife was driving 65 mph, she heard a ticking sound coming from the front windshield and noticed a small rock had struck the front windshield. The driver drove to the destination however, later in the day the driver returned to the vehicle and noticed a large crack had formed in the middle of the windshield. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 6,000.

Visibility/Wiper
Filed Aug 2, 2021NJ

Windshield cracked only 3 months on road 2600 miles. long crack in middle of windshield distracts vision. yes it was estimated for repair of 1425.00. history of incidences are very high with cracked windshields since subaru change to acoustic glass. windshield seem more prone to crack damage than other vehicles.

Visibility/Wiper
Filed Jul 27, 2021NJ

March 2021: Windshield - cracked from a small stone on roadway (Rt 1). Crack is from top edge of windshield down and past the middle. Needed to be replaced. Paint chip needed to be repaired. Had to pay deductible of $500. Replaced with new OEM windshield. July 2021 weekend on highway(Turnpike). Stone caused a star shaped crack. Two days later the small damage radiated into 3 cracks covering more than half the windshield. Paying another $500 for replacement. Damage of two new OEM windshields in less than 5 months on a brand new car causes fear of driving freely in case the next pebble might come through. Police can ticket for driving with a cracked windshield. Loss of time and effort to replace. Causes anxiety driving even after the windshield is replaced since it is so prone to damage and costs $500 each time. Weakness in Subaru windshields known since 2015. I would expect such problems would have been resolved six years later. Have not experienced such a problem in 30 years of driving various model cars. Benefits of buying a new car is mostly lost both in expenses and peace of mind. Verified by insurance representatives.

Electrical System
Filed Jul 25, 2021ID

I parked in the parking lot yesterday afternoon. But when I try to start my car this morning, the battery dead!I just bought this new Subaru three months with 5000 miles. Very disappointed.

Visibility/Wiper
Filed Jul 22, 2021CA

Bought the Vehicle new. 2000 miles later I walk into my garage and notice a 6 inch crack at the top of my windshield. Completely out of nowhere. Neither my wife or I ever heard any impact that would have caused it. Immediately took it to dealership and had service rep inspect it. He seemed understanding and said he would try and get the go-ahead to replace from Subaru of America. Nothing for months. I finally followed up and now nothing again. I am at 7000 miles now and am driving with a 3 ft long C shaped crack because I am not paying for this absurdity. $30,000 and now I am to spend over $1000 more within 2 months of driving. The dealership has the original pictures from when it had just occurred.

Visibility/Wiper
Filed Jul 19, 2021NC

Cracked windshield while car was parked and nothing hit it. There is a separation in the glass that is not normally seen when caused by debris

Visibility › Windshield
Filed Jul 12, 20215,200 milesNJ

The contact owns a 2021 Subaru Forester. The contact stated while driving approximately 45 mph, the contact noticed that the front windshield was cracking from the bottom of the passenger’s side going upward. The vehicle was taken to the dealer where they informed the contact that the issue was due to an object striking the windshield. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 5,200.

Visibility/Wiper
Filed Jul 7, 2021MD

The windshield was hit by a small stone on highway and show a minor chip mark a while ago. Nothing else happened and the chip mark remain as it happened on my other vehicles. I parked in my indoor garage as usual on the July 4 weekend. When I pull out the vehicle to work on Tuesday. I was terrible surprised by finding long cracks appeared on my windshield. One of them is more than a foot long.

Suspension
Filed Jul 6, 2021OR

Top bolt on strut fell out. Caused wheel to collapse and bent drive axle.

Visibility/Wiper
Filed Jul 4, 2021TN

This is the second cracked windshield on our new Subaru Forester in the past four months. We purchased the car new just over six months ago (12/29/2020). The first time, the windshield cracked, something hit the windshield while driving. The crack was extensive and we paid to replace the windshield on 3/22/2021. The second time something hit the windshield while driving (on 6/8/2021), it just chipped the windshield, and since the chip was a small star, less than the size of a quarter, we had the chip repaired to prevent further damage (on 6/10/2021). Today (7/4/2021), the windshield cracked while the car was parked in the driveway. The crack extends from the original chip. Since an intact windshield is critical to the safety of the vehicle, we will replace the windshield again. See attached photos and receipts. It is disappointing to have to replace the windshield twice within the first seven months we have owned the car. This seemed so unusual, I searched online to see if other Subaru owners have had similar problems. There is evidence that this has happened to others as well, so this may be a bigger issue. See https://www.subaruforester.org/threads/2021-3-days-new-and-my-windshield-is-crack-already-moan.821592/ and https://www.torquenews.com/1084/can-your-subaru-windshield-shatter-its-own-new-forester-and-outback-owners-say-yes

Unknown or Other
Filed Jul 1, 2021WA

I was on highway and I was not tailgating other cars. While on highway, a tiny rock (so tiny didn't even see it make impact) hit the windshield of my 2021 Subaru Forester. It left less than .5 inch of crack on windshield. The next day, the crack grew to the edge to over of half the windshield. The windshield is surprisingly extremely weak and susceptible to cracking and breaking. If such a tiny rock cause cause that much damage to the windshield, I fear for my safety and passengers' safety if larger hail or other debris will hit the windshield. Worse, if an accident would occur face-on, we will not be protected by the windshield. This is unacceptable that the windshield is weak and poorly manufactured. I brought car to the dealership and they inspected and took photos. I have also contacted Subaru corporate and I am waiting for their follow-up contact.

Visibility/Wiper
Filed Jun 27, 2021CA

Unknown crack in front windshield

Visibility/Wiper
Filed Jun 18, 2021VA

For no observed reason, the windshield cracked while the car was parked in the shade between the hours of 11:56 - 12:43 PM. The crack appeared to originate from the lower right corner and spread diagonally towards the center of the windshield.

Visibility/Wiper
Filed Jun 18, 2021CA

The windshield cracked for no reason. It’s hotter than average today, about 102 F at the time of the incident.

Visibility/Wiper
Filed Jun 16, 2021WI

Cracked Front Windshield location is bottom passanger side by wiper up left to towards the rear view mirror. Car is a new 2021 Subaru Forester.

Visibility/Wiper
Filed Jun 10, 2021AZ

The windshield cracked at 1,700 miles, while parked. The car had no visible chips/cracks and is brand new. After researching, it is apparently a common defect with the Subaru windshield. Crack is comparable to photos of other Subaru Forester owners. Seems that Subaru should already be aware of this problem and issue a recall on the windshield

Visibility/Wiper
Filed Jun 6, 2021CA

Windshield on the car has a 18" crack after no impact. It was brand new when we got it just over 2 months ago. Only 1500 miles on the car and already the windshield cracked so badly that it's beyond repair and needs to be replaced. This is a known issue with Subarus that they have not addressed

Visibility/Wiper
Filed Jun 2, 2021TX

UNKNOWN the windshield began to crack from the top during drive and has continued to crack down the middle

Visibility/Wiper
Filed May 31, 2021TX

This is for a car only 18 days driven. Windshield cracked from bottom, under retaining gasket, with no strike, impact, or previous ding. Car hood flexes up and down, more than 2-inches, when large trucks pass in opposite direction. Automatic fuel stop at pump did not work properly, causing fuel spill one time, and underfill another time. Windshield visibility and possibility of total failure. Car hood could fly up and obscure visibility and break windshield. Have not contacted dealer or insurance company yet about issues. Windshield problem is a known defect for Subaru, and subject of many lawsuits. No warnings before problems.

Visibility/Wiper
Filed May 20, 2021NJ

The windshield on my Forester continues to chip and crack. I'm not understanding how and why. The first time it happened I repaired it. Now this is the 2nd time and there are multiple scratches and cracks in the center of the windshield. They are currently small. I am going to have to repair it AGAIN. I just bought my car in December 2020. It has been 5 months with two windshield incidents. I've owned cars for years and never had this issue.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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