Page 12 of 13 · complaints 551–600 of 604

2020 Subaru Forester complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2020 record →

Structure › Body
Filed May 11, 20202,500 milesWA

THE LIFT GATE MOTOR ON MY 2020 FORESTER DOES NOT SHUT OFF WHEN THE LIFT GATE IS OPEN, IT CONTINUES TO CYCLE UNTIL THE BATTERY IS DEAD. SUBARU DEALER SAYS THEY'RE UNAWARE OF THE PROBLEM EVEN THOUGH A SIMPLE COMPUTER SEARCH FOUND DOZENS OF COMPLAINTS FOR THE SAME ISSUE. *TR

Unknown or Other
Filed May 6, 20205,500 milesWA

WINDSHIELD CRACKED OVERNIGHT IN DRIVEWAY. WAS STATIONARY. *TR

Visibility/Wiper
Filed Apr 28, 2020300 milesTX

I WAS DRIVING ON THE FREEWAY AND MY WINDSHIELD CRACKED AND THE CRACK SPREAD ACROSS THE PASSENGER SIDE OF THE WINDSHIELD.

Visibility/Wiper
Filed Apr 27, 2020725 milesIL

I WAS DRIVING, NO CAR OR ANYTHING WAS IN FRONT OF ME, HEARD A POP THEN NOTICED AT LARGE CRACK IN MY WINDSHIELD. THE WINDSHIELD IS SMOOTH, NOTHING HIT IT.

Visibility/Wiper
Filed Apr 16, 2020IA

PURCHASED VEHICLE NEW IN LATE OCTOBER 2019. WINDSHIELD CRACKED, FOR NO APPARENT REASON, IN MID-DECEMBER 2019. IN OTHER WORDS, NOTHING STRUCK THE WINDSHIELD TO CAUSE THE CRACK.

Visibility/Wiper
Filed Apr 15, 20204,000 milesCA

TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED THAT WHILE HIS SPOUSE WAS DRIVING APPROXIMATELY 60 MPH, A SMALL OBJECT HIT THE UPPER LEFT-HAND CORNER OF THE FRONT WINDSHIELD CAUSING A CRACK IN THE VIEW OF THE DRIVER. THE CONTACT CONTACTED SUBARU OF EL CAJON (900 ARNELE AVE, EL CAJON, CA 92020, (619) 440-0404) AND WAS INFORMED THAT THE WINDSHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT WINDSHIELD WAS NOT COVERED UNDER WARRANTY. THE CONTACT STATED THAT AFTER RESEARCHING ONLINE, IT WAS STATED THAT THE WINDSHIELD WAS MANUFACTURED WITH A THINNER GLASS AND IT WAS COMMON FOR FRACTURE TO OCCUR WITH LITTLE TO NO IMPACT. THE APPROXIMATE FAILURE MILEAGE 4,000.

Visibility/Wiper
Filed Apr 14, 202012,200 milesCA

TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, AN UNKNOWN INSECT HIT THE LOWER DRIVER SIDE CORNER OF THE WINDSHIELD. AN HOUR LATER, A 14'' CRACK BEGAN TO FORM AT THE EXACT SPOT WHERE THE INSECT MADE IMPACT WITH THE WINDSHIELD. THE CONTACT TOOK THE VEHICLE TO SUBARU OF ONTARIO (1195 AUTO CENTER DR, ONTARIO, CA 91761) WHERE AN APPOINTMENT WAS MADE TO HAVE THE WINDSHIELD REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE CONTACT WAS CONCERNED THAT THE QUALITY OF THE WINDSHIELD WAS UNSAFE AND COULD POTENTIALLY CAUSE AN INJURY. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 12,200.*BF*JB

Visibility/Wiper
Filed Apr 11, 20201,300 milesAZ

STRESS CRACK STARTING UNDER THE SEAL OF THE WINDSHIELD. CAR WAS GOING 15 MPH IN A HOUSING NEIGHBORHOOD.

Electrical System
Filed Apr 2, 2020100 milesMD

A CHANGE IN SOME 2019-2020 SUBARU MODELS CAUSES AN INCOMPATIBILITY BETWEEN OBD-II DEVICES AND THE SUBARU STARLINK SYSTEM (WHICH IS USED TO DISPATCH EMERGENCY SERVICES IN THE EVENT OF AN ACCIDENT, AND FOR OTHER PURPOSES). SUBARU SERVICE BULLETIN 15-257-19 11/11/2019 RECOGNIZES THE PROBLEM, BUT DOES NOT OFFER A SOLUTION OTHER THAN TELL THE CUSTOMER NOT TO USE THE OBD-II DEVICE. SINCE THE STARLINK SYSTEM PRIOR TO MODEL YEAR 2019 WAS COMPATIBLE WITH OBD-II DEVICES, IT SEEMS LIKELY THAT A SUBARU INITIATED CHANGE IS CAUSING THIS INCOMPATIBILITY. AS STATED IN THE BULLETIN, IN ORDER TO AVOID HAVING THE CAR NOTIFY THE DEALER EVERY 3 DAYS OF THE PROBLEM, THEY HAVE CHANGED THE NOTIFICATIONS TO ONCE EVERY 10 DAYS. THIS IS NOT SOLVING THE PROBLEM, BUT MERELY PUSHING IT DOWN THE ROAD. SOME CONSIDER STARLINK A SAFETY SYSTEM, AND PAY EXTRA TO HAVE IT AVAILABLE. COPY OF SERVICE BULLETIN ATTACHED. THIS IS A CONTINUING, REPEATED PROBLEM STARTING ON 3/11/2020 AND IS A CONTINUING INTERMITTENT PROBLEM. FIRST DEALER SERVICE ON 3/17/2020 FOUND NO PROBLEM BECAUSE THE ISSUE HAD TEMPORARILY RESOLVED ITSELF. THE SERVICE BULLETIN WAS NOT FOUND BY THE OWNER UNTIL 4/2/2020 AFTER SEVERAL BACK AND FORTH EMAILS WITH SUBARU CUSTOMER SERVICE BEFORE THEN.

Visibility/Wiper
Filed Apr 2, 20207,332 milesWI

I NOTICED A CHIP IN MY WINDSHIELD THAT SEEMED TO APPEAR OVERNIGHT IN MY GARAGE. I CALLED MY INSURANCE COMPANY AND THEY SENT SOMEONE TO FILL IT THE NEXT DAY. WHEN HE CAME TO FILL THE CHIP, HE SAID THAT IT CRACKED AND SPREAD AFTER HE FILLED IT. I THEN NOTICED THERE ARE LITERALLY OVER 10 CHIPS SCATTERED THROUGHOUT THE WINDSHIELD NOT INCLUDING THAT ONE. I BOUGHT THIS FORESTER ON OCTOBER 31, 2019 BRAND NEW AND AM A VERY CAUTIOUS DRIVER. THERE IS NO WAY THERE SHOULD BE THIS MANY CHIPS IN MY WINDSHIELD AND FOR THE WINDSHIELD TO CRACK FROM A CERTIFIED TECHNICIAN FILLING A VERY SMALL CHIP.

Visibility/Wiper
Filed Mar 31, 20204,303 milesCA

GOT INTO VEHICLE IN THE MORNING, TURNED ON AC, WINDSHIELD CRACKED WHILE PARKED.

Visibility/Wiper
Filed Mar 28, 20203,000 milesIL

WALKED OUT TO GARAGE THIS MORNING, AND NOTICED THE WINDSHIELD IS CRACKED. I AM NOT AWARE OF ANYTHING HITTING THE WINDSHIELD, AND THE CAR HAS LESS THAN 3,000 MILES ON IT, PURCHASED IN FEBRUARY 2020.

Visibility/Wiper
Filed Mar 15, 2020500 milesUT

DRIVING ON A ROAD GOING ABOUT 30, WET AROUND A CORNER A TRUCK PASSED ME GOING THE OPPOSITE WAY. KICKING UP A ROCK THAT HIT MY WINDSHIELD AND IT CRACKED INSTANTLY, MORE THAN HALFWAY TO THE PASSENGER SIDE

Visibility/Wiper
Filed Mar 15, 2020800 milesWA

WINDSHIELD BROKE FOR NO REASON OUR CAR IS ONLY 2 MONTHS OLD CAR WAS IN THE GARAGE

Visibility/Wiper
Filed Mar 14, 2020500 milesMI

WINDSHIELD CRACKED BY SMALL PEBBLE ON 3RD DAY OF LEASE OF CAR. DRIVING APPROX. 30MPH WHEN CAR GOING ONLY A LITTLE FASTER CHANGED LANES AND THREW PEBBLE. ON A PAVED ROAD.

Visibility/Wiper
Filed Mar 14, 20205,310 milesOR

THERE IS A APPROXIMATELY 2 FT LONG WINDSHIELD CRACK EMANATING FROM THE LOWER DRIVER'S SIDE AND EXTENDING TOWARD THE CENTER OF WINDSHIELD. THE CRACK WAS NOTICED WHILE DRIVING BUT TIME OF ORIGIN IS UNKNOWN. A TINY ROCK CHIP IS LOCATED A FEW INCHES FROM THE START OF THE CRACK AND SEEMS INCONSISTENT WITH THE LENGTH OF THE CRACK, BASED ON PAST EXPERIENCE WITH ROCK CHIPS.

Visibility/Wiper
Filed Mar 13, 2020IL

MY WINDSHIELD CRACKED ON JANUARY 14, 2020, WHICH WAS EXACTLY ONE MONTH AND ONE DAY AFTER I PURCHASED THE CAR FROM THE DEALERSHIP. I HAVE NOT GOTTEN IT REPAIRED YET SINCE I AM TRYING TO KEEP TRACK OF THE LAWSUIT AGAINST SUBARU, BUT I WANTED IT DOCUMENTED THAT I AM HAVING A WINDSHIELD ISSUE AS MANY OTHERS HAVE HAD.

Visibility/Wiper
Filed Mar 13, 20201,300 milesCA

WINDSHIELD CRACKED AND NEEDED TO BE REPAIRED BY INSURANCE ROUGHLY 5 WEEKS FROM PURCHASE. DRIVING DOWN THE FREEWAY WHEN SUDDENLY I HEARD A LITTLE SNAP, THAT'S WHEN I NOTICED A SMALL CRACK START TO FORM. GREW TO A LITTLE LARGER THAN THE DIAMETER OF A QUARTER BEFORE MY INSURANCE HAD SOMEONE REPAIR IT 6 DAYS LATER

Visibility/Wiper
Filed Mar 13, 20205,700 milesLA

FRONT WINDSHIELD ON DRIVERS SIDE, UPPER PORTION, CRACKED FOR NO APPARENT REASON. VEHICLE WAS TRAVELLING AT APPROXIMATELY 40 MPH ON AN ON-RAMP TO AN INTERSTATE HIGHWAY.

Visibility/Wiper
Filed Mar 9, 20204,200 milesMI

2020 SUBARU FORESTER SPORT PURCHASED NEW 3.5 MONTHS AGO. VEHICLE WAS DRIVING ALONG LOCAL HIGHWAY WHEN A ROCK HIT THE WINDSHIELD. IMMEDIATELY THERE WAS A 5 INCH CRACK FORMED DIRECTLY ABOVE THE DRIVER SEAT. OVER THE NEXT 10 MINUTES, THE CRACK EXPANDED DOWNWARD INTO THE DRIVER LINE OF VIEW AND ACROSS THE WIDTH OF THE CAR ANOTHER 10 INCHES. EVEN AFTER THE VEHICLE WAS STATIONARY AND PARKED INSIDE A GARAGE OVERNIGHT, THE CRACK GREW ANOTHER 3 INCHES.

Visibility/Wiper
Filed Mar 8, 20201,900 milesCA

HAD VEHICLE FOR LESS THAN ONE MONTH AND NOTICED A CRACK ON WINDSHIELD FROM TOP MIDDLE AT REARVIEW MIRROR LEVEL. CRACK WAS 10-12 INCHES BY END OF DAY. NEXT DAY NOTICE SMALL CHIP ON BOTTOM OF WINDSHIELD. BY END OF SECOND DAY THAT CHIP EXPANDED TO14 INCH CRACK FROM BOTTOM MIDDLE OF WINDSHIELD. NOW HAVE 12-14INCH CRACK FROM TOP MIDDLE OF WINDSHIELD AND 12-14INCH CRACK FROM BOTTOM MIDDLE OF WINDSHIELD. I BELIEVE BOTH OF THESE CRACKS TO HAVE ORIGINATED FROM SMALL ROCK STRIKES ON FREEWAY DRIVING, BUT I'VE NEVER SEEN SUCH EXTENSIVE DAMAGE FROM WHAT IS CONSIDERED NORMAL HIGHWAY DRIVING AFTER DRIVING FOR LESS THAN 2000 MILES ON VEHICLE.

Electrical System
Filed Mar 3, 20201,800 milesWI

VEHICLE IGNITION IS OFF AND IN PARK. THE SAFETY ISSUE OCCURS WHEN THE REAR TAILGATE IS LEFT OPEN. AFTER 20 MINUTES OF LEAVING THE REAR TAILGATE OPEN, ALL THE INTERIOR LIGHTS TURN OFF CORRECTLY AS A PUBLISHED SAFETY FEATURE TO HELP PREVENT A DEAD BATTERY UPON DEPARTURE. THE USER THINKS EVERYTHING HAS SHUT OFF WHEN THE LIGHTS TURN OFF, HOWEVER, THE REAR TAILGATE ECU DOES NOT TURN OFF OR GO TO A LOW POWER STATE AFTER THE INITIAL 20 MINUTES CAUSING A HIGH DRAIN ON THE BATTERY. THE HATCH ECU CONTINUES TO DRAW IN EXCESS OF 4 AMPS WHILE THE HATCH IS LEFT OPEN, CAUSING A DEAD BATTERY IN AS LITTLE AS A FEW HOURS. THE USER CAN UNKNOWINGLY BE LEFT STRANDED WITH A DEAD BATTERY CAUSING A SAFETY ISSUE. THIS IS A SERIOUS OVERSIGHT AND ENGINEERING ERROR THAT WILL LIKELY LEAVE MANY PEOPLE UNKNOWINGLY STRANDED WITH A DEAD BATTERY.

Unknown or Other
Filed Feb 28, 20205,300 milesFL

WINDSHIELD KEEPS BREAKING. VEHICLE BOUGHT IN NOVEMBER 2019, HAS BEEN REPLACED ONCE, AND IS NOW BROKEN AGAIN. BOTH TIMES, DRIVING ON THE HIGHWAY A CRACK STARTS.

Visibility/Wiper
Filed Feb 27, 20204,000 milesCT

RETURNING FROM VT ON ROAD THAT I HAVE FREQUENTLY TRAVELLED WITH NO ISSUE. THIS TIME DRIVING MY 2 MONTH OLD 2020 SUBARU FORESTER SPORT ON I-95 AND I NOTICEO A SMALL DING ALMOST DEAD CENTER BOTTOM OF FRONT WINDSHIELD. I HAD HEARD COUPLE SMALL PINGS WHILE DRIVING, BUT NOTHING STRONG OR LOUD, AND WAS SUPRISED BY THE DING IN GLASS. OVER REMAINING 2 HR DRIVE HOME, CHIP TURNS INTO ABOUT 5-6 INCH CRACK THAT RUNS UPWARD. NEXT MORNING CRACK IS OVER 10 INCHES. I WAS STRUCK BY THE INITIAL DING IN GLASS, BECAUSE THERE WAS NO UNUSUAL AND INTENSE NOISE OF STONE HITTING THE GLASS. AND I HAVE NEVER HAD A FRONT WINDSHIELD CRACK, EVEN IF I HAVE HAD WINDSHIELDS DINGED BY STONES ON HIGHWAY. STRUCK ME THAT THIS WAS UNUSUAL. A MONTH LATER, I BEGAN READING ABOUT THE POSSIBLE DEFECTIVE WINDSHIELDS ON 2020 SUBARU FORESTERS AND WONDER IF MY WINDSHIELD WAS ORIGINALLY DEFECENTIVE/WEAK.

Visibility/Wiper
Filed Feb 26, 20209,900 milesOH

ON APPROXIMATELY 02/06/2020 I NOTICED A VERY SMALL CHIP IN MY WINDSHIELD. I ASSUMED IT WAS FROM A THROWN STONE, BUT I CAN'T CONFIRM THAT. ON 02/12/2020, I PARKED THE CAR IN A LONG TERM PARKING LOT NEAR DETROIT METRO AIRPORT. WHEN WE RETURNED ON 02/20/2020, THE SMALL CHIP HAD EXPANDED TO A FULL CRACK SPANNING FROM THE EDGE OF THE PASSENGER SIDE TO NEARLY THE CENTER OF THE WINDSHIELD. THE CAR HAD NOT BEEN MOVED, OR EVEN STARTED. IT HAD SAT STATIONARY, IN THE OPEN AIR, IN THIS PARKING LOT WHILE WE WERE AWAY ON VACATION.

Visibility/Wiper
Filed Feb 24, 20207,499 milesWA

THIS IS THE SECOND INCIDENT WITH MY WINDSHIELD BEING HIT WITH A ROCK AND CRACKING. THE FIRST INCIDENT HAPPENED 1/18/2020 COMPLAINT #11300348. THE SECOND INCIDENT HAPPENED 2/22/2020. DRIVING ON I5 IN TACOMA, WA A ROCK FROM A VEHICLE IN FRONT OF ME STRUCK MY WINDSHIELD ON THE DRIVERS SIDE LOWER PORTION OF THE WINDSHIELD. THIS VEHICLE WAS PURCHASED NEW ON 11/1/2019 AND NOW HAS TWO CRACKS IN IT. THE FIRST CRACK WAS ATTEMPTED TO BE REPAIRED BUT UNABLE.

Visibility/Wiper
Filed Feb 23, 20202,000 milesMN

MY WINDSHIELD CRACKED FOR NO APPARENT REASON. THE CRACK BEGAN ON THE DRIVERS SIDE ABOUT MIDWAY UP FROM THE VERY LEFT EDGE. I NOTICED IT WHEN I PARKED MY CAR AT MY MOTHERS HOUSE HAVING DRIVEN ONE HOUR TO GET TO HER HOUSE. IT WAS ABOUT A 3-4 INCH CRACK GOING HORIZONTALLY FROM THE EDGE. IN ONE WEEK IT IS NOW OVER A FOOT LONG. I DO NOT RECALL MY WINDSHIELD HAVING BEEN HIT BY A ROCK OR ANYTHING AND I HAVE BEEN THE ONLY DRIVER OF MY VEHICLE.

Visibility/Wiper
Filed Feb 23, 2020700 milesCO

WE NOTICED A CRACK IN THE WINDSHIELD THAT SEEMED TO APPEAR OVERNIGHT. WE HAD NO MEMORY OF ANY SORT OF PEBBLE IMPACT. THERE WAS NO DIVOT IN THE WINDSHIELD AS FAR AS WE COULD SEE, JUST A CRACK OF ~ 3 INCHES NEAR THE LOWER CENTER OF THE FRONT WINDSHIELD.

Visibility/Wiper
Filed Feb 22, 20208,900 milesOR

I WAS DRIVING ON A TWO LANE ROAD WITH ONE CAR IN FRONT OF ME AND A CAR NEXT TO ME. WITHOUT HEARING ANY IMPACT OR SEEING ANY ROCKS, I NOTICED A CRACK IN THE BOTTOM, MIDDLE OF MY WINDSHIELD. IT WAS ABOUT 6 INCHES LONG WITH NO IMPACT MARK. THE CRACK CONTINUED TO EXPAND BEFORE GETTING FIXED 2 DAYS LATER.

Visibility/Wiper
Filed Feb 22, 20202,940 milesIL

I NOTICED 4 SMALL CHIPS IN THE WINDSHIELD WHEN I WAS DRYING MY CAR OFF AFTER WASHING IT. I DO HALF MY DRIVING ON THE HIGHWAY AND AM ASSUMING THE CHIPS ARE FROM DEBRIS BEING KICKED UP FROM THE VEHICLE'S IN FRONT OF ME. I HAVE HEARD A FEW PINGS ON THE WINDSHIELD BUT DID NOT NOTICE ANYTHING AT THE TIMES IT HAPPENED UNTIL TAKING A CLOSER LOOK AFTER DRYING MY CAR.

Visibility/Wiper
Filed Feb 22, 20207,500 milesMD

WINDSHIELD CRACKED FROM LEFT TO RIGHT SIDE. THIS OCCURRED WHEN VEHICLE WAS STATIONARY BUT WINDS WERE HEAVY IN THE AREA. ASSUMPTION IS A SMALL ROCK HIT THE WINDSHIELD AS I CAN SEE A MINUSCULE CHIP WHERE THE CRACK STARTS ON ONE SIDE. VEHICLE IS 3 MONTHS OLD.

Visibility/Wiper
Filed Feb 22, 2020991 milesPA

OWNED NEW CAR LESS THAN A MONTH AND PASSANGER NOTICED CRACK ORIGINATING NEAR BOTTOM OF GLASS MIDDLE PASSANGER RIGHT SIDE WINDSHIELD. THE CRACK GREW TO 8 INCHES THAT DAY. I HAVE NO RECOLLECTION OF A STONE OR OBJECT HITTING AND THE LOCATION SEEMS UNLIKELY PLACE.

Visibility/Wiper
Filed Feb 19, 2020200 milesTX

SPONTANEOUS CRACK IN MOONROOF GLASS WHILE PARKED IN A GARAGE. LITTLE TO NO TEMPERATURE FLUCTUATIONS AND NO MECHANICAL PRESSURE (DRIVING OR OPENING THE MOONROOF).

Visibility/Wiper
Filed Feb 19, 20208,000 milesVA

THE WINDSHIELD IS CHIPPING AND ONLY 8000 MILES ON THE CAR. DO NOT TELL ME THIS IS NORMAL I'VE OWNED TEN OTHER CARS AND THIS HAS NEVER HAPPENED.

Structure › Body
Filed Feb 17, 20203,350 milesCA

I WENT ON AN EXTENDED ROAD TRIP AND RECEIVED TWO CRACKS IN MY WINDSHIELD IN A SINGLE DAY. I HAVE OWNED SEVERAL CARS IN MY LIFE, AND NEVER HAVE HAD A CAR WITH SUCH A SENSITIVE WINDSHIELD. I WOULD NOT EXPECT THE WINDSHIELD TO CRACK SO EASILY. I KNOW THIS IS AN ISSUE FOR OTHER SIMILAR YEAR SUBARU MODELS, SO I'M THINKING IT WASN'T A COINCIDENCE. BOTH CRACKS WERE RECEIVED ON A FREEWAY, MOVING AT 70MPH. BOTH OBJECTS WERE VERY SMALL IN SIZE, AND SHOULD HAVE RESULTED IN ONLY MINIMAL DAMAGE.

Visibility/Wiper
Filed Feb 15, 20202,200 milesIL

ON 2/13/2020 MY WINDSHIELD CRACKED OVER 12 INCHES LONG IN A MATTER OF SECONDS WHILE IN MOTION ON A STREET. THERE WAS NO HIT SOUND. I TOOK IT TO THE DEALER AND THE CLAIM A VERY SMALL RICK HIT THE WINDSHIELD CAUSING THE CRACK AND MANUFACTURER WARANTY WONT COVER. I CANT BELIEVE A TINY ROCK THAT BARELY HAS AN IMPACT POINT WILL HIT MY WINDSHIELD AND COURSE SUCH A BIG CRACK IN A MATTER OF SECONDS.

Visibility/Wiper
Filed Feb 15, 20201,148 milesPA

PURCHASED CAR NEW, LAST WEEK OF JANUARY 2020. WITHIN THE FIRST WEEK I FOUND NUMEROUS SMALL CHIPS IN THE WINDSHIELD AND THERE WERE NO ROCKS THAT HAD STRUCK THE WINDSHIELD. YESTERDAY WHILE DRIVING 45 MOH ON A TWO LANE ROAD A SMALL ROCK WAS KICKED FROM AN ONCOMIG CAR AND PUT A LARGE CHIP AND CRACK IN THE WINDSHIELD. I GOT THE CHIP AND CRACK REPAIRED FROM SAFELITE HOWEVER AFTER SEARCHING ONLINE I FOUND THIS IS A COMMON PROBLEM FOR THE NEW FORESTERS. MY PREVIOUS 08 SUBARUS WINDSHIELD NEVER HAD TO BE FIXED AND IT HAD BEEN DRIVEN OVER 180000 MILES. IT TOOK LARGE ROCKS AND JUST RECEIVED SMALL NICKS. I HAVE ONLY 1148 MILES ON THIS NEW CAR AND ALREADY HAVE HAD TO HAVE THE WINDSHIELD REPAIRED. SUBARU NEEDS TO STEP UP AND REVISE THE THICKNESS OF THE WINDSHIELD. IT IS UNACCEPTABLE AND IS UNSAFE.

Visibility/Wiper
Filed Feb 13, 20208,000 milesIL

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

Visibility/Wiper
Filed Feb 10, 20201,700 milesME

TWO DAYS AGO, AFTER HAVING THE CAR FOR ABOUT THREE WEEKS, WE HAD A CRACK APPEAR AND GROW FROM THE TOP PORTION OF THE WINDSHIELD. ON OUR DRIVE YESTERDAY, THERE WAS ONE INCIDENT WHERE ICE CAME DOWN FROM A POWER LINE AND HIT THE CAR, BUT I'M POSITIVE WE WEREN'T HIT BY ANY ROCKS. AND WE'RE TALKING ABOUT A SKIN OF ICE OFF OF A POWER LINE, NOT A LARGE CHUNK OR ANYTHING OF THE SORT. I LIVE IN NEW ENGLAND, AND EVERY VEHICLE ON THE ROADS HERE HAS TO DEAL WITH SIMILAR SITUATIONS AFTER EVERY WINTER STORM. WE DIDN'T SEE ANY CRACK RIGHT AWAY, BUT ABOUT 15 MINUTES LATER NOTICED A 4" CRACK THAT HAS NOW GROWN TO ROUGHLY 16", AND IS RIGHT IN THE DRIVER'S FIELD OF VIEW. I'VE DONE SOME GOOGLING AND READING, AND I'M A LITTLE WORRIED AFTER READING ABOUT SO MANY OTHER PEOPLE HAVING SIMILAR PROBLEMS (TONS AND TONS OF STORIES OF PEOPLE GOING THROUGH MULTIPLE WINDSHIELDS, SPONTANEOUS CRACKS, CLASS ACTION LAWSUITS, ETC) I CALLED THE DEALERSHIP I LEASED THE VEHICLE FROM, AND THE PERSON I SPOKE WITH WAS RUDE AND UNHELPFUL, BASICALLY TELLING ME THAT THESE THINGS HAPPEN IN NEW ENGLAND AND THAT IT WOULD COST $900-1500 TO REPLACE THE WINDSHIELD AND RE CALIBRATE EYESIGHT. HE SAID THAT ANYTIME SOMETHING IMPACTS THE WINDSHIELD THIS SHOULD BE EXPECTED, BUT I AM 100% CERTAIN THAT NO OTHER VEHICLE I'VE DRIVEN WOULD HAVE ENDED UP WITH A CRACKED WINDSHIELD IN THE SAME CIRCUMSTANCES. IT MAKES ME WORRY ABOUT HOW BRITTLE THE GLASS MUST BE IF IT CRACKED SO SOON AND SO EASILY. SEEING AS THIS IS AN OBVIOUS SAFETY ISSUE I

Visibility/Wiper
Filed Feb 6, 20202,500 milesUT

FEBRUARY 5, 2020, JUST GOT IN THE CAR TO START DRIVING IT AND NOTICED THE WINDSHIELD CRACKED FOR NO REASON STARTING AT THE VERY BOTTOM CENTER AND IS ABOUT 8 INCHES LONG ALREADY. IT WAS NOT THERE EARLIER IN THE DAY. IT JUST APPEARED SUDDENLY AND COULD NOT SEE ANY ROCK CHIP IN THE AREA.

Visibility/Wiper
Filed Jan 25, 20201,000 milesTX

I HAVE A BRAND NEW, 2020 FORESTER (TOURING) . WHEN I HAD IT FOR 21 DAYS, I PICKED UP A SMALL ROCK IN THE WINDSHIELD.THE ROCK WAS SMALL BUT IT RUINED MY WINDSHIELD. IT I IMMEDIATELY SPREAD ACROSS THE WINDSHIELD AND IS NOW COVERS THREE AREAS AND MORE THAN 1/2 OF MY WINDSHIELD . I HAVE BEEN READING UP ON SUBARU ISSUES AND I UNDERSTAND THE WINDSHIELDS ARE A PROBLEM...BUT I DIDN'T EXPECT THIS. THE WINDSHIELD HAS TO BE REPLACED AND THE ESTIMATE IS OVER $1400. TRAVELING FROM CORPUS CHRISTI TO SAN ANTONIO ON HWY 37

Visibility/Wiper
Filed Jan 19, 20205,300 milesWA

DRIVING ON I-5 IN SEATTLE AREA, A ROCK FROM AN SUV HIT MY WINDSHIELD CAUSING AN IMMEDIATE CHIP ON THE DRIVER SIDE OF THE WINDSHIELD IN THE LINE OF VISION.

Exterior Lighting
Filed Jan 5, 2020400 milesNY

WITH THE HEADLIGHT SWITCH IN THE OFF POSITION AND THE GEAR SHIFTER IS MOVED INTO EITHER THE REVERSE OR DRIVE POSITION THE SHIFTER SEEMS TO ACTIVATE THE REAR TAIL LIGHTS TO LIGHT UP AND STAY ON. THIS ACTION IS OCCURRING MORE AND MORE FREQUENT. THIS OCCURS BACKING OUT OF THE DRIVEWAY, GOING DOWN THE HIGHWAY, ETC.

Visibility/Wiper
Filed Dec 31, 20191,500 milesTX

CAR IS BRAND NEW. WITHIN 2 WEEKS OF PURCHASING ALREADY 3 CHIPS IN WINDSHIELD WHEN NO ROCKS WERE OBSERVED HITTING. ONE OF THE CHIPS IS IN FRONT OF THE EYESIGHT SYSTEM AND IF IT GROWS IT WILL HAMPER THE SAFETY SYSTEMS OF THE CAR. IT WILL COST ME AROUND 1700 DOLLARS TO REPAIR SOMETHING THAT SHOULD HAVE NEVER HAPPENED.

Power Train
Filed Dec 30, 201920 milesMD

VEHICLE VIBRATE STARTING AT 50 MPH AND GETS EXCESSIVE AT 65MPH AND UP, WHILE CRUISING IN THE HIGHWAY. THE VIBRATION CAN BE FELT ON THE STEERING WHEEL AND THE DRIVER SEAT SEAT.

Electrical System1 injured
Filed Dec 30, 201930 milesMD

WHEN DRIVING THE DRIVER HEATED SEAT PUTS OUT LOW HEAT EVEN IF THE SWITCH IS IN THE OFF POSITION. AT 15 MINUTES SITTING, HEAT CAN BE FELT ON THE BUTTOCKS SKIN AND CAUSED MINOR SKIN BURN AT AROUND 30 MINUTES.

Visibility/Wiper
Filed Dec 27, 2019223 milesNM

I PURCHASED THE VEHICLE ON SATURDAY, NOVEMBER 30, 2019. AS I BEGAN MY DRIVE TO WORK THE FOLLOWING FRIDAY (DECEMBER 6), I NOTICED A SMALL CRACK AT THE BOTTOM OF THE WINDSHIELD. I REPORTED IT TO THE DEALERSHIP SINCE I PURCHASED WINDSHIELD REPAIR COVERAGE AND THE INSURANCE COMPANY STATED THAT I NEEDED TO CONTACT THE DEALERSHIP SINCE MY VEHICLE WASN'T IN THEIR SYSTEM YET. THE DEALERSHIP SAID THAT IT WOULD HAVE TO LOOK INTO IT AND GET BACK WITH ME. THE FOLLOWING MORNING WHEN I WENT TO DRIVE THE VEHICLE, THE CRACK SPREAD TO MORE THAN 6 INCHES. I WAS TOLD THAT MY COVERAGE DOES NOT INCLUDE WINDSHIELD REPLACEMENT, WHICH IS NOW REQUIRED DUE TO THE SIZE OF THE CRACK, AND THAT IT WOULD COST $859.19 TO DO SO.

Visibility/Wiper
Filed Dec 25, 20192,000 milesIL

WHEN THE FRONT WINDOWS ARE OPEN AND THEN CLOSED THEY ALWAYS COME UP FROM THE INSIDE OF THE DOOR WET. THIS HAPPENS WHETHER OR NOT THE CAR HAS RECENTLY BEEN TO THE CARWASH/ ITS BEEN RAINING OUTSIDE/ OR NOT. CONDITION HAS EXISTED SINCE I PURCHASED VEHICLE.

Unknown or Other
Filed Dec 24, 2019250 milesPA

PURCHASED A 2020 SUBARU FORESTER SPORT. FIVE DAYS LATER, WOKE UP TO FIND A 2-3 FOOT LONG CRACK THROUGH THE WINDSHIELD, STARTING AT THE VERY EDGE OF THE GLASS (THE BLACK PART). NO EVIDENCE OF ANY ROCKS, IMPACT, CHIPPING, ETC. - WHEN I TOOK IT TO BE REPLACED, THE DEALERSHIP AGREED BUT SAID 'UNFORTUNATELY SUBARU DOES NOT COVER GLASS'. I INFORMED THEM THIS HAS BEEN AN ONGOING ISSUE WITH SUBARU, WHICH THE DEALERSHIP SAID THEY WEREN'T AWARE OF. I HAD TO PAY $500 FOR A NEW WINDSHIELD ON A CAR I BOUGHT 5 DAYS PRIOR, WITH NOTHING CAUSING THE CRACK.

Service BrakesCrash1 injured
Filed Dec 17, 2019600 milesRI

I WAS DRIVING MY 2020 SUBARU FORESTER SPORT IN THE LEFT LANE ALONG AN ON-RAMP TO THE HIGHWAY, WHICH CONSISTS OF A ROAD THAT CURVES TO THE RIGHT. THERE WAS SNOW ON THE GROUND BUT THE ROADS WERE CLEAR AND DRY. SUDDENLY AND IN A MATTER OF A FEW SECONDS, THE CAR BEGAN TO BEEP CONTINUOUSLY WHILE THE STEERING WHEEL VEERED TO THE LEFT AND LOCKED, AND THE ANTI-LOCK BRAKE SYSTEM KICKED IN AS I TRIED TO CORRECT THE WHEEL AND BRAKE THE CAR. I WAS SUDDENLY COMPLETELY OUT OF CONTROL OF THE VEHICLE AS THE CAR DROVE ME OFF THE ROAD AND DOWN INTO THE SNOWY MEDIAN, WHERE IT ROLLED AT LEAST ONCE BEFORE LANDING UPRIGHT. I BELIEVE THE ERROR WITH THE CAR MAY HAVE OCCURRED WITH SUBARU'S BRAND-NEW LANE CENTERING TECHNOLOGY, RELEASED WITH THE 2020 EDITION VEHICLES. THE TECHNOLOGY WILL PHYSICALLY DIRECT THE STEERING WHEEL TOWARDS THE CENTER OF THE LANE IF IT DETECTS THE VEHICLE IS GETTING TOO CLOSE TO EITHER LANE LINE. LANE CENTERING IS A FEATURE OF THE SUBARU'S DRIVER ASSIST TECHNOLOGY, CALLED EYESIGHT. I'M UNSURE IF THE MALFUNCTION OCCURRED WITH EYESIGHT OR WITH THE LANE CENTERING FUNCTION SPECIFICALLY.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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