Page 11 of 13 · complaints 501–550 of 604

2020 Subaru Forester complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2020 record →

Visibility/Wiper
Filed Oct 14, 20207,500 milesUT

MY WINDSHIELD DEVELOPED A SUDDEN, AND LARGE CRACK FOR NO APPARENT REASON, NOTHING ABNORMAL HAD HIT THE WINDSHIELD SINCE BUYING THE CAR. IT WAS PARKED IN MY PRIVATE CARPORT WITH NO CRACK, AND 20 MINUTES LATER WHEN I NEXT GOT IN MY CAR THERE WAS A VERY LARGE CRACK.

Visibility › Windshield
Filed Oct 2, 202079,000 milesIN

TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED THAT THE WINDSHIELD WAS CRACKED WITH IN A COUPLE OF MONTHS OF PURCHASING THE VEHICLE AND THAT THE CRACK EXTENDED THROUGHOUT THE LENGTH OF THE WINDSHIELD. THE VEHICLE WAS TAKEN TO BOB ROHRMAN SUBARU (1600 S CREASY LN, LAFAYETTE, IN 47905) AND WAS INFORMED BY THE DEALER TO TAKE THE VEHICLE TO SAFELITE AUTO GLASS. THE VEHICLE WAS TAKEN TO SAFELITE AUTO GLASS AND WAS TEMPORARILY REPAIRED. THE CONTACT WAS INFORMED THAT THE FIX WAS NOT PERMANENT AND THAT THE CRACK COULD SPREAD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 7,900. *LN*JB*DT*JB

Visibility/Wiper
Filed Sep 30, 20209,000 milesCA

I HAVE HAD 3 CRACKED WINDSHIELD ON MY 2019 AND 2020 SUBARU FORESTER, ALL 3 HAPPENED WHILE DRIVING ON THE HIGHWAY.

Visibility › Windshield
Filed Sep 25, 20205,000 milesNY

TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50-55 MPH, THE CONTACT HEARD AND ABNORMAL CRACKING SOUND. THE CONTACT STATED THAT THE WINDSHIELD FRACTURED ON THE PASSENGER'S SIDE NEAR THE LOWER CORNER OF THE WINDSHIELD. THE CONTACT CONTACTED GRAND PRIX SUBARU (500 S. BROADWAY, HICKSVILLE, NY 11801; (516) 336-4711) AND WAS INFORMED THAT THE WINDSHIELD NEEDED TO BE REPLACED BY THE MANUFACTURER OF THE WINDSHIELD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

Visibility/Wiper
Filed Sep 25, 20205,663 milesOR

NO ROCK DENTS OR ANYTHING AND I CAME OUT ONE MORNING AND A HUGE CRACK APPEARING TO START FROM THE BOTTOM LEFT AND GOING ACROSS THE WINDSHIELD OUT OF NOWHERE. NO ROCK DAMAGE NOTHING JUST A RANDOM CRACK FROM NOWHERE. IT WAS PARKED ALL NIGHT.

Visibility/Wiper
Filed Sep 24, 20209,100 milesPA

I WAS DRIVING MY 2020 SUBARU FORESTER AND JUST BEGINNING TO ACCELERATE TRAVELING ABOUT 35 MPH IN THE LEFT LANE OF A STRAIGHT TWO LANE ENTRANCE RAMP TO A HIGHWAY. IN THE RIGHT LANE AND IN FRONT OF ME WAS A TRUCK PULLING A TRAILER WITH ANOTHER VEHICLE ON THE TRAILER TRAVELING AT ABOUT THE SAME SPEED. THIS INCIDENT OCCURRED ON A CLEAR DAY AROUND 3:00PM IN SEPTEMBER. THE TRUCK WITH TRAILER IN FRONT OF ME KICKED UP A FEW ROAD PEBBLES. BY THE SOUNDS OF THE PEBBLES HITTING THE UNDERSIDE OF THE TRAILER, I COULD TELL THAT THEY WERE SMALL CHIPS OF STONE. THEN, I HEARD ONE OF THEM PING ON MY WINDSHIELD AND IMMEDIATELY SAW A DIAGONAL CRACK (FROM LEFT TO RIGHT) THAT BEGAN UNDER THE RUBBER AROUND THE WINDSHIELD AND EXTENDED DOWN ABOUT 20 INCHES IN FRONT OF ME. THERE WAS NO SPIDER WEBBING OF THE GLASS AND NO VISIBLE POCK MARK WHERE THE PEBBLE MAY HAVE HIT. I COMPLETED MY TRIP HOME AND HAD THE WINDSHIELD REPLACED AND THE FRONT RADAR RECALIBRATED AS SOON AS PARTS AND SERVICE WERE AVAILABLE. I HAVE OWNED AT LEAST 7 CARS (MOST OF THEM OLDER MODELS) THROUGHOUT MY LIFE AND HAVE EVEN HAD SOME OF THOSE CARS HIT BY PEBBLES AND STONES KICKED UP BY OTHER VEHICLES. I HAVE NEVER HAD A WINDSHIELD CRACK IN ALL THAT TIME. MY RECENT INCIDENT WITH MY SUBARU HAPPENED WHEN THIS VEHICLE WAS ONLY 11 MONTHS OLD!!! I DO NOT FEEL THAT A SMALL PEBBLE WITH VEHICLES TRAVELING AT MODEST SPEED SHOULD HAVE SO EASILY CRACKED THE WINDSHIELD OF MY FORESTER THAT I PURCHASED BASED UPON ITS SAFETY FEATURES, INCLUDING THE EYESI

Visibility › Windshield
Filed Sep 23, 2020968 milesWA

TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED WHILE DRIVING HE NOTICED THAT THE WINDSHIELD WAS CRACKING FROM RIGHT TO LEFT STARTING ON THE PASSENGER'S SIDE. THE CONTACT STATED THAT THE CRACK WAS ABOUT A THIRD OF THE WAY ON THE WINDSHIELD AND CURVED UPWARD TOWARD THE TOP. NEITHER THE DEALER NOR MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 968.

Visibility/Wiper
Filed Sep 22, 20208,000 milesWV

MY SUBARU HAS 8K MILES ON IT. WAS DRIVING DOWN ROUTE 81 DOING 65MPH WITH NO VEHICLES AROUND ME. HIT A SEEM, NOT A BUMP BUT A SEEM IN THE HIGHWAY AND MY WINDSHIELD NOW HAS A 6' STRESS CRACK WHICH STARTED AT THE BOTTOM OF THE WINDSHIELD. NO CHIP IN GLASS AND THERE WERE NO CARS NEAR ME AT ALL. AND THE PICTURE I SUBMITTED HAS THE CRACK. THERE'S ONE SPOT TO THE LEFT OF IT AND THAT IS SAP NOT A CHIP.

Visibility/Wiper
Filed Sep 22, 20201,398 milesOK

I HAVE OWNED MY BRAND NEW 2020 FORESTER FOR 6 WEEKS. AS I WAS BACKING MY CAR INTO A PARKING SPOT AT WORK (IT WAS RAINING), I SAW WHAT I THOUGHT WAS A RAIN STREAK APPEARING - STARTED ON THE LOWER LEFT OF THE DRIVER'S SIDE WINDSHIELD - I WATCHED AS IT GREW TO A 16-18 INCH CRACK! NOTHING, ABSOLUTELY NOTHING HIT THE WINDSHIELD. TRAFFIC WAS SLOWER THAN USUAL BECAUSE OF THE RAIN AND AFTER EXITING THE HIGHWAY, THERE WAS NO TRAFFIC ON THE LESS THAN 5 MINUTE TRIP TO MY WORKPLACE. I FELT NOTHING ON THE INSIDE AND THE OUTSIDE WAS SMOOTH, AT FIRST. SINCE IT WAS RAINING FAIRLY HARD - I CAME OUT 30 MINUTES LATER AND NOT ONLY HAD THE CRACK GROWN IN LENGTH - THE CRACK HAD WIDENED ENOUGH THAT I COULD FEEL IT! WHEN I GOT BACK TO MY COMPUTER - I GOOGLED AND FOUND HUNDREDS OF SIMILAR EXPERIENCES WITH THE FORESTER WINDSHIELDS. I AM SO ANGRY - I WOULD HAVE NEVER BOUGHT THIS VEHICLE HAD I KNOWN ABOUT THE WINDSHIELD ISSUES. I'M TAKING IT TO THE DEALER TOMORROW. IT BETTER GET FIXED - OR I WILL PURSUE LEGAL ACTION AGAINST SUBARU. I JUST MADE MY FIRST CAR PAYMENT!!

Visibility/Wiper
Filed Sep 17, 2020500 milesNM

WHILE DRIVING ON A HIGHWAY, A PEBBLE HIT THE WINDSHIELD. THIS EXTENDED TO A 6-INCH CRACK IN THE DRIVE HOME. THE CRACK EXTENDED TO A 1.5-FOOT CRACK OVERNIGHT.

Visibility › Windshield
Filed Sep 10, 20201,500 milesOK

TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED THE FRONT WINDSHIELD CRACKED WITHOUT IMPACT ON THE DRIVER'S SIDE. THE VEHICLE WAS TAKEN TO FERGUSON SUBARU (500 W OAKLAND PL, BROKEN ARROW, OK 74012, (918) 438-7684) WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE WINDSHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 1,500.

Visibility/Wiper
Filed Sep 1, 2020500 milesOR

WHILE SITTING STATIONARY IN PARKING LOT MY WINDSHIELD SUDDENLY WENT "POP!" AND THEN A CRACK STARTED RUNNING DOWN MY WINDSHIELD FROM THE TOP ON THE PASSENGER SIDE. I SAW NO REASON FOR THIS TO HAPPEN. I PURCHASED IT 1 WEEK AGO BRAND NEW.

Unknown or Other
Filed Aug 30, 20204,100 milesPA

WE LEASED THIS CAR FEB 28, 2020. TWO MONTHS LATER WHEN TRAVELING AT 60 MPH WE NOTICED A STAR-SHAPED CRACK ON THE WINDSHIELD WITH NOTHING APPARENTLY HITTING IT. THE WINDSHIELD THEN CRACKED. LESS THAN 3,000 MILES ON THE CAR. WE HAD THE WINDSHILED REPLACED AT OUR EXPENSE. LAST WEEK WHEN TRAVELING 70 MPH A STAR-SHAPED CRACK APPEARED AFTER NOTHING HITTING IT. THE CRACK THEN EXPANDED TWO DIFFERENT TIMES.

Unknown or Other
Filed Aug 30, 202010,000 milesCA

I HAVE HAD MY SUBARU FORESTER 2020 FOR ONLY 8 MONTHS AND THERE IS ALREADY A CRACK ON MY WINDSHIELD FROM A SMALL ROCK HITTING MY WINDSHIELD. THE ROCK WAS TINY AND IT CREATED A 18IN CRACK ON MY WINDSHIELD.

Visibility/Wiper
Filed Aug 27, 20206,000 milesNM

2020 FORESTER. WINDSHIELD CRACKS. WITHIN A YEAR. ONE +1FT LONG CRACK RAN FROM BOTTOM RIGHT HAND CORNER TO MID WINDSHIELD. WINDSHIELD REPLACED. CRACKED AGAIN, THIS TIME ABOUT 18INCH CRACK, STARTING IN LOWER LEFT HAND CORNER OF WINDSCREEN, RAPIDLY RAN INTO MID WINDSCREEN/WINDSHIELD DIRECTLY IN DRIVERS FIELD OF VIEW. THIS IS UNPRECEDENTED IN MY MULTI DECADE DRIVING EXPERIENCE. NEITHER THE OWNER, ME, NOR THE INSURANCE COMPANY SHOULD PAY FOR THIS. AND BECAUSE IT MIGRATES TO MID WINDSHIELD, IT IS A SIGNIFICANT DRIVING DISTRACTION, PARTICULARLY IN SOME SUN CONDITIONS.

Visibility/Wiper
Filed Aug 26, 20206,074 milesCA

I WAS DRIVING AT 20 MPH ON CITY STREETS WHEN A SMALL ROCK HIT THE LOWER PART OF WINDSHIELD. NORMALLY YOU GET A ROCK CHIP AND YOU HAVE TIME TO SEAL. I HAD ZERO TIME TO GET WINDSHIELD FIXED AS THE WINDSHIELD SPLIT WITHIN A FEW MINUTES. WINDSHIELD SPLITTING SO FAST FOR SUCH A LITTLE ROCK CHIP CAN BE HAZARDOUS.

Visibility/Wiper
Filed Aug 25, 202010,700 milesMN

AN OBJECT HIT MY WINDSHIELD AND SEVERAL MINUTES AFTERWARDS, MY WINDSHIELD SPONTANEOUSLY CRACKED. I WAS DRIVING ALONG THE ENTRANCE RAMP TO INTERSTATE 35E-SOUTH IN MINNESOTA.

Visibility/Wiper
Filed Aug 24, 20201,295 milesWI

WHILE DRIVING ON THE HIGHWAY AT 70 MPH, THE WINDSHIELD CRACKED FROM THE EDGE ON THE DRIVERS SIDE ABOUT 8-10 INCHES ACROSS RIGHT IN THE DRIVERS LINE OF VISION. THERE DOES NOT APPEAR TO BE A POINT OF IMPACT FROM DEBRIS. THE CRACK HAS SINCE EXTENDED HALF WAY ACROSS THE WINDSHIELD 4 DAYS LATER. I BOUGHT THE CAR NEW AND HAVE OWNED IT ABOUT 7 WEEKS

Visibility › Windshield
Filed Aug 24, 20201,752 milesNY

TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, A ROCK HIT HIS WINDSHIELD WHICH FORMED CRACK DOWN THE MIDDLE OF THE WINDSHIELD. THE CRACK THEN SPREAD TO THE PASSENGER SIDE OF THE WINDSHIELD. THE CONTACT FELT THAT THE SIZE OF THE OBJECT SHOULD NOT HAVE CAUSED THE WINDSHIELD TO CRACK AND FELT THAT THE MATERIAL WAS NOT SAFE IN THE EVENT OF A CRASH. THE CONTACT HAD THE WINDSHIELD REPAIRED BY AN INDEPENDENT MECHANIC. THE CONTACT NOTIFIED MID HUDSON SUBARU (1715 U.S. 9, WAPPINGERS FALLS, NY 12590) ABOUT THE FAILURE BUT THEY OFFERED NO ASSISTANCE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD BEEN REPAIRED. THE FAILURE MILEAGE WAS 1,752.

Visibility/Wiper
Filed Aug 18, 20201,600 milesID

WHILE DRIVING I HAD A VERY TINY ROCK HIT THE WINDSHIELD(BARELY MADE A NOISE) WITHIN ABOUT 10 SECONDS THE WINDSHIELD CRACKED A GOOD 20 INCHES. AFTER STOPPING AND INSPECTING THE AREA I COULD ONLY FIND A PIN WHOLE AREA WHERE(?)MAYBE SOMETHING HIT THE WINDSHIELD. I PURCHASED THE VEHICLE IN FEB.2020 AND ABOUT A MONTH AFTER OWNING THE CAR THE SALEMAN CALLED ME AND ACTUALLY TOLD ME THEY HAVE BEEN HAVING OR HEARING OF WINDSHILDS CRACKING AND SOME FOR NO REASON. MY DAUGHTER ALSO INFORMED ME THAT SHE HAD SEEN SEVERAL STATEMENTS FROM OTHERS HAVING THE SAME ISSUES AND IT APPEARS THERE IS A CLASS ACTION AGAINST SUBARU.

Visibility/Wiper
Filed Aug 18, 20208,600 milesTX

WHILE DRIVING ON THE HIGHWAY, I HEARD A LOUD POP. I LOOKED AROUND AND I NOTICED MY WINDSHIELD HAD A HUGE COMBINATION CRACK ON THE PASSENGER SIDE. I DIDN'T SEE ANY OBJECT FLY TOWARDS THE CAR OR TRUCKS NEARBY. I WAS DRIVING ON THE 2ND LANE FROM THE RIGHT. IT WAS ABOUT 100 DEGREES F AND 5 MINS BEFORE I HAD TURNED ON THE AC AT THE LOWEST TEMP AND FAN SPEED TO MEDIUM-HIGH.

Visibility/Wiper
Filed Aug 3, 20201,700 milesAZ

I WAS DRIVING ON A CITY STREET IN TOWN TODAY, 8/3/2020 WHEN MY WINDSHIELD CRACKED FOR NO APPARENT REASON. I WAS GOING 35MPH. IT CRACKED ON THE DRIVERS SIDE TO THE MIDDLE OF THE WINDSHIELD IN THE CENTER. I CALLED SUBARU IMMEDIATELY AND WAS INFORMED THAT WINDSHIELDS ARE NOT WARRANTIED. THE CAR WAS PURCHASED IN MARCH 2020. I WAS GIVEN WINDSHIELD REPAIR COMPANIES BY THE LOCAL SUBARU DEALER. I REACHED OUT TO ONE COMPANY AND IM WAITING FOR THEM TO SCHEDULE A TIME AND DATE TO REPLACE MY WINDSHIELD. MY VEHICLE IS DIFFICULT TO DRIVE SINCE THE CRACK IS DIRECTLY IN THE CENTER OF THE WINDSHIELD DIRECTLY AT EYE LEVEL.

Power Train
Filed Jul 31, 2020500 milesMI

TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED THAT WHILE DRIVING AND APPROACHING A STOP, THE VEHICLE INDEPENDENTLY ACCELERATED AND VIBRATED FOR APPROXIMATELY 3 SECONDS BEFORE RETURNING TO NORMAL OPERATION. THERE WAS NO WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT CALLED FOX MARQUETTE SUBARU LOCATED AT 3825 US 41 WEST, MARQUETTE, MI 49855, WHERE IT WAS STATED THAT THE VEHICLE PERFORMED AS DESIGNED. THE CONTACT WAS INFORMED TO BRING THE VEHICLE BACK IN TEN DAYS IF THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500.

Visibility/Wiper
Filed Jul 21, 20203,702 milesCA

VEHICLE WAS PARKED IN COVERED PARKING LOT OUT OF THE SUN. AIR TEMP HIGH 80S. THE WINDSHIELD DEVELOPED A CRACK STARTING IN THE TOP MIDDLE DESCENDING TO THE MIDDLE WHERE IT CURVED TOWARDS THE PASSENGER SIDE. VEHICLE WAS STATIONARY.

Visibility/Wiper
Filed Jul 20, 20205,000 milesMO

VEHICLE WAS PARKED ON THE STREET OVERNIGHT WITH NO DAMAGE TO THE WINDSHIELD. NEXT MORNING THERE WAS A CRACK FROM THE EDGE OF THE PASSENGER SIDE TO ABOUT A QUARTER OF THE LENGTH OF THE WINDSHIELD. THERE IS NO IMPACT MARKING ON THE WINDSHIELD.

Visibility/Wiper
Filed Jul 15, 202013,124 milesWA

WINDSHIELD ROCK CHIP. WHILE DRIVING EASTBOUND ON I-90 OUTSIDE OF SEATTLE A ROCK HIT THE WINDSHIELD AND IMMEDIATELY CRACKED IT. THIS IS THE THIRD INCIDENT OF ROCK CHIPS TO THE WINDSHIELD. I HAD PREVIOUSLY HAD TWO CHIPS WITHIN A MONTH OF EACH ONE. I MADE AN INSURANCE CLAIM AFTER THE SECOND CHIP BECAUSE THE WINDSHIELD SPLIT. THIS WAS IN MARCH 2020. THE WINDSHIELD WAS REPLACED AND IS NOW CHIPPED ALREADY/ AGAIN. A COMPLAINT WILL ALSO BE FILED WITH SUBARU AS THIS IS THE THIRD TIME THE WINDSHIELD HAS CHIPPED BETWEEN TWO DIFFERENT WINDSHIELDS. THIS VEHICLE IS NOT EVEN A YEAR OLD YET.

Visibility/Wiper
Filed Jul 13, 20203,600 milesNJ

WINDSHIELD HAS CRACKED 2 TIMES.

Visibility/Wiper
Filed Jul 8, 20201,100 milesCO

ABNORMAL CHIP IN WINDSHIELD CAUSING A CRACK STARTING TO SPREAD. NOTHING HIT THE WINDSHIELD THAT I RECALL. THE VEHICLE WAS ONLY 2 MONTHS OLD WHEN THIS HAPPENED. THE WINDSHIELD WAS REPAIRED WITH DRILL/EPOXY FROM A CERTIFIED REPAIR PERSON THE VEHICLE WAS BEING DRIVEN ON A SIDE STREET FROM HOME.

Visibility/Wiper
Filed Jul 8, 20201,150 milesCO

LARGE CHIP IN WINDSHIELD CAUSED BY NOTHING. THIS IS THE SECOND CHIP IN A 2 WEEK PERIOD THAT IS NOW CAUSING THE WINDSHIELD TO BECOME QUESTIONABLE. I CAME OUT TO THE CAR IN THE MORNING WHICH WAS GARAGED TO FIND A LARGE CHIP. THE CAR WAS NOT BEING DRIVEN, BUT WAS PARKED IN A GARAGE.

Visibility/Wiper
Filed Jul 8, 20203,500 milesCO

ANOTHER CHIP IN THE WINDSHIELD. THIS IS THE THIRD CHIP IN A MONTH PERIOD, LESS THAN 4000 MILES ON A BRAND NEW CAR. HAD TO HAVE THE CHIP AND LINE/RUN FIXED BY A CERTIFIED REPAIR PERSON WHO EVEN QUESTIONED WHY HE HAD FIXED THE VEHICLE NOW 3 TIMES! I WAS DRIVING DOWN THE STREET TO THE GROCERY STORE, WHICH IS LESS THAN 5 MILES AWAY ROUND TRIP AND THE CHIP HAPPENED. NOTHING HIT THE WINDSHIELD, NO ROCKS, NOTHING.

Visibility/Wiper
Filed Jul 8, 20206,100 milesCO

DRIVING THE CAR ON THE HIGHWAY FROM A RELATIVES HOUSE, GOING APPROX 65 AND WAS HIT BY SOMETHING SMALL, COULD NOT VERIFY WHAT IT WAS, BUT PRESUME IT WAS A ROCK. UPON IMPACT, IT SOUNDED LIKE A GUNSHOT, WHICH SCARED EVERYONE IN THE CAR. THE DAMAGE TOOK ITS TOLL ON THE WINDSHIELD WHERE IT LEFT A HUGE BASEBALL SIZE BREAK AND A SMALLER BREAK ABOVE IT. THIS IS THE 4TH TIME THIS WINDSHIELD HAS BEEN DAMAGED AND I PURCHASED NEW IN OCTOBER 2019. IT JUST TURNED 6000 MILES AS I JUST HAD THE 6K SERVICE DONE ON IT RECENTLY.

Visibility/Wiper
Filed Jul 6, 20205,900 milesCA

DRIVING ON A SURFACE STREET AT A CONSTANT SPEED OF ~45 MPH, A SMALL PEBBLE FLEW INTO THE WINDSHIELD AND CREATED A CRACK WHICH FURTHER EXPANDED AS A HAIRLINE CRACK WHICH IMPAIRS VISION THROUGH THE WINDSHIELD AND CAN POTENTIALLY CAUSE PROBLEMS WITH THE EYESIGHT SAFETY FEATURES. AT THIS SPEED, THIS INCIDENT SHOULD NOT CAUSE A CRACK.

Visibility/Wiper
Filed Jul 4, 202045 milesCA

NIGHT DRIVING DARK LINE ACROSS ENTIRE WINDSHIELD CANNOT SEE ROAD AHEAD OF YOU UNLESS DUCKING YOUR HEAD LOOKING OUT SIDEWAYS. *TR

Unknown or Other
Filed Jul 1, 2020200 milesIL

WHILE DRIVING ON A HIGHWAY AFTER ONLY 10 DAYS AFTER THE PURCHASE,THE SMALLEST ROCK YOU CAN SEE WITH YOUR EYES HIT ON THE LEFT DOWN DRIVER CORNER AND THE WINDSHIELD CRACKED AT THE SAME PLACE WITH VERY UNRECOGNIZABLE CRACK.AFTER JUST 5 MINUTES THE CRACK WENT ALL THE WAY TO HALF OF THE WINDSHIELD.

Visibility/Wiper
Filed Jun 26, 20202,300 milesCO

FRONT WINDSCREEN SPONTANEOUSLY CRACK WITH NO IMPACT.

Visibility/Wiper
Filed Jun 25, 2020650 milesNJ

VEHICLE WAS ENTERING ONTO HIGHWAY AND A SMALL PEBBLE STRUCK TOP MIDDLE OF THE WINDSHIELD, CAUSED A L SHAPED CRACK TO FORM BEHIND REAR VIEW MIRROR AND EXTENDING TO THE LEFT(INSIDE VIEW), ABOUT 10 - 15 IN LONG. THE VEHICLE IS LESS THAN A MONTH OLD, AND I HAVE NOTICED OTHERS HAVE HAD ISSUES WITH SUBARU WINDSHIELDS EASILY CRACKING ON NEW FORESTER MODELS. SAFETY RISK, WINDSHIELD GLASS NOT BEING DURABLE UNDER NORMAL DRIVING CONDITIONS. *TR

Visibility/Wiper
Filed Jun 25, 20203,000 milesKS

WHILE ON THE INTERSTATE, A ROCK FROM ANOTHER VEHICLE HIT THE WINDSHIELD IN WHAT NORMAL IS A SMALL ROCK CHIP WAS AN IMMEDIATE 10' CRACK TO THE WINDSHIELD. THE ORIGINAL ROCK IMPACT IS NOT DEEP AND EXTREMELY TINY BUT IT CAUSED A CRACK THAT ENDED UP BEING A FULL WINDSHIELD REPLACEMENT WITH EYESIGHT. EXTREMELY EXPENSIVE FOR SOMETHING THAT SHOULD HAVE BEEN A ROCK CHIP REPAIR. VERY UPSET SINCE SUBARU OF AMERICA DID NOT DO AS MUCH AS I THOUGHT THEY WOULD FOR A 9 YEAR SUBARU OWNER AND FOUR SUBARU'S LATER. THIS WINDSHIELD (LOANER) ADDED TO MY ENGINE REPLACEMENT COST FROM MY CURRENT SUBARU. *TR

Visibility/Wiper
Filed Jun 21, 20204,500 milesOH

WINDSHIELD CRACKED ALL THE WAY ACROSS WITH NO CRACK OR ROCK CHIP. THERE IS LESS THAN 5K MILES ON IT.

Electrical System
Filed Jun 21, 20201,400 milesIL

POWER LIFT GATE OPEN WHILE PARKED DURING ALL-DAY SPORTING EVENT (TOTAL OF 8 HOURS). NO OTHER DOORS OPEN, NO AUXILIARY USE OF BATTERY WAS IN USE, BATTERY WAS DEAD AND I WAS LEFT STRANDED IN PARKING LOT.

Structure › Body
Filed Jun 17, 20206,410 milesNE

ON JUNE 16TH, 2020 MY VEHICLE WAS STRAIGHT IN MOTION ON A CITY STREET. RANDOMLY, A CRACK APPEARED ON THE DRIVER SIDE PART OF THE WINDSHIELD. I HAVE NO IDEA WHAT CAUSED THIS, BUT THE DEALERSHIP DID NOT GIVE ME COVERAGE FOR THIS INCIDENT. *TR

Visibility › Windshield
Filed Jun 17, 20209,706 milesMA

TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL AT A TRAFFIC LIGHT, WHEN HE HEARD AN ABNORMAL NOISE AND SAW THE WINDSHIELD START TO CRACK FROM PASSENGER SIDE INTO THE CENTER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 9,706.

Visibility/Wiper
Filed Jun 15, 2020CA

MY WINDSHIELD CRACKED ALL THE WAY ACROSS WHILE STATIONARY, PARKED IN MY DRIVEWAY. I HAVE NEVER SEEN THIS HAPPEN BEFORE IN ANY CAR I'VE EVER OWNED. I NEEDED TO CALL MY INSURANCE TO REPLACE THE WINDSHIELD BECAUSE OF THIS DEFECT. *TR

Electronic Stability Control (esc)
Filed Jun 4, 2020300 milesFL

I LEASED MY 2020 FORESTER END OF MARCH AND MEMORIAL DAY DROVE TO MY SISTER'S HOUSE 20 MILES AWAY. IT RAINED AS SOON AS I LEFT MY HOUSE. WHEN IT WAS RAINING ON ME ALL THE SAFETY FEATURES STOPPED WORKING! LANE ASSIST/ LANE DEPARTURE. ISN'T THAT WHEN YOU NEED IT THE MOST. I COULD BEARLY SEE THE ROAD IN FRONT OF ME AND NO SAFETY FEATURES WORKING! AS SOON AS IT STOPPED THEY MAGICALLY CAME BACK ON. ALSO WHEN I USE THE CRUISE CONTROL THE LANE ASSIST FEATURE GOES INTO HIGH GEAR. IT PUSHES THE VEHICLE TO THE CENTER LINE EXTREMELY HARD. MORE SO THAN NORMAL. NOT AT ALL PLEASED WITH THIS VEHICLE. I HAD HEARD SO MANY GOOD THINGS ABOUT SUBARU BUT AM NOT EXPERIENCING THEM FIRST HAND. I WILL DEFINITELY NOT BE PURCHASING THIS VEHICLE AT THE END OF MY LEASE AND WILL GET OUT OF THE LEASE IF AT ALL POSSIBLE. *TR

Visibility/Wiper
Filed Jun 2, 2020400 milesMO

THIS VEHICLE WAS PURCHASED DECEMBER 2019. 3 WEEKS LATER, A VERTICAL CRACK APPEARED IN THE CENTER-BOTTOM OF THE WINDSHIELD THIS OCCURRED AFTER A COLLECTION OF SUNNY DAYS WITH NO VISIBLE INITIATION POINT (ROCK, CHIP, ETC.). THE CRACK BEGAN BELOW THE CENTER POINT OF THE STATIONARY WINDSHIELD WIPERS. THE CRACK APPEARED AFTER 4 DAYS OF BEING IDLE IN THE DRIVEWAY. THERE IS A LARGER LAWSUIT AROUND SUBARU WINDSHIELDS THAT I BELIEVE FITS THIS ISSUE PRETTY WELL. *TR

Visibility/Wiper
Filed May 29, 20202,800 milesUT

NO ROCK HAD HIT THAT SIDE OF THE WINDOW. I PARK AT A BBQ ON THE SIDE OF A RESIDENTIAL ROAD, NO CARS DRIVE PAST, AND THREE HOURS LATER I HAVE A TWO FOOT CRACK IN MY WINDOW. BEST PART, TOOK IT TO THE DEALER AND HE USED HIS PHONE CAMERA TO ZOOM IN AS FAR AS POSSIBLE TO SAY IT WAS A ROCK CHIP AND THEN PICKED AT IT TO MAKE IT LOOK EVEN MORE SO. *TR

Unknown or Other
Filed May 27, 20201,900 milesWA

IN THE MORNING, GOT INTO THE CAR AND FOUND THE FRONT WINDSHIELD HAD A CRACK COMING FROM THE BOTTOM PASSENGER SIDE TOWARD THE DRIVER SIDE. THE VEHICLE WAS STATIONARY. *TR

Visibility/Wiper
Filed May 26, 2020750 milesCO

SITTING AT STOP LIGHT . LIGHT TURNED GREEN I STARTED THRU THE INTERSECTION AND HEARD A SNAP. WIFE MADE COMMENT THAT A STAR HAD FORMED ON THE WINDSHIELD ON THE DRIVERS SIDE BELOW FIELD OF VISION. NO CARS WERE IN FRONT OF ME AND CARS WERE AT LEAST 10 FEET AWAY FROM ME GOING THE OPPOSITE DIRECTION. SPEED HAD NOT RESUMED TO THE SPEED LIMIT OF 40 MPH (ABOUT 20 MPH). *TR

Electrical System
Filed May 15, 20204,748 milesPA

BATTERY DIED 3 TIMES AND THE CAR HAS LESS THAN 5000 MILES THE VEHICLE WAS IN MY DRIVEWAY AND USUALLY DRIVEN AT LEAST EVERY OTHER DAY ALSO, IT SEEMED LIKE IT JERKED FORWARD A FEW TIMES WHEN I STARTED IT. IT HAS A PUSH BUTTON START. *TR

Visibility/Wiper
Filed May 12, 20201,600 milesNJ

MY WIFE AND I WENT ON A RIDE (SUBURBAN DRIVING, SLOW SPEEDS). IT WAS < THAN A 20-MINUTE TRIP. WHEN WE GOT BACK WE NOTICED A SMALL DING AT THAT BOTTOM OF THE WINDSHIELD NEAR THE HOOD. IT SPREAD VERY QUICKLY. THE CAR HAS LESS THAN 1600 MILES ON IT SINCE THE END OF DECEMBER 2019. IT NOW MID-MAY AND THIS ALREADY HAPPENED WITH LIMITED USE. THE CAR IS STORED IN A GARAGE WHEN IT IS NOT IN USE. I AM EXTREMELY DISAPPOINTED THAT WE NEED TO PAY $1300 FOR A NEW WINDSHIELD.

Visibility › Windshield
Filed May 12, 20201,417 milesCA

TL* THE CONTACT OWNS A 2020 SUBARU FORESTER. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE DRIVEWAY, THE WINDSHIELD CRACKED WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO PUENTE HILL SUBARU LOCATED AT 17801 GALE AVE, CITY OF INDUSTRY, CA 91748, WHERE THE VEHICLE WAS INSPECTED AND THE CONTACT WAS INFORMED THAT THERE WERE NO SIGNS OF IMPACT TO THE WINDSHIELD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 1,417.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2020 Subaru Forester → · Every Forester year → · How the figures are calculated →