My front windshield spontaneously cracked, originated from the center inside/below the visible site line under the rubber edging. This happened in the beginning of January when there was a combination of bitter cold and heavy snows.
2019 Subaru Forester complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2019 record →
Windshield cracks very easily. It has cracked on my 2019 Subaru Forester Premium trim two times in the last two years. This is just from the normal debris flying off the road. The first incident happen in Aug 2020, Second January 2022.
Small rock hit windshield while highway driving and created an impact point in the bottom-center of the windshield, affecting eyesight and requiring a replacement per Subaru dealership.
I was on a sharp incline at idle behind a line of cars, waiting for the light to turn green and my Subaru Forrester surged forward, out of my control, and hit the back of the vehicle in front of me, causing damage to my vehicle and the one in front of me. I questioned the Subaru service center regarding it and they did not have a means to report the incident to Subaru for investigation, but offered to do a service check on the transmission of the car. Coincidentally (or of uncertain significance), I had been waiting on a back ordered part from Subaru for a malfunctioning thermal control valve that caused a check engine light to be continually displayed on my dash, disabling some of the safety features of the vehicle. They assured me that the malfunctioning part would have nothing to do with any surging problems and that it was safe to drive the car until the part could be replaced.
I have owned my certified pre-owned 2019 Subaru Forester for less than a year, with under 30K miles. Within the last 2 months I’ve gotten a crack and a chip in two different areas of my windshield. Nothing out of the norm happened to cause this. I only drive 20 miles round trip for work daily and some errands around town on the weekends.
> 5 total jump starts and 3 dead batteries requiring battery replacement since purchase 2 years ago. Total mileage currently <10k. Multiple diagnostics from dealer reported to be negative. We have been diligent about assuring no lights left on although this has been cited as a theoretical cause. Most recently, received a jump start at an airport, then driven >90 miles continuously, then was again dead after being parked after only ~<12 hours.
On December 30, 2021, I was driving on I-95 S around 4 pm about 1/2 a mile from exit 43B when my 2019 Subaru Forester with 64,000 miles stalled in the middle of the highway. I was going about Highway speed during rush hour 55-65 pmh when the check engine light came ON, the EyeSight feature light came ON, and the emergency Brake light came ON. Scariest moment in my life. The vehicle stalled, the steering got really stiff, and the vehicle started sputtering along probably at 2 mph. I managed to make my way to the breakdown lane and called Subaru Starlink Roadside Assistance. After towing the vehicle to the dealership, the diagnosis revealed that both tumble generators on the Air Intake Manifold failed and I also needed a fuel line replacement. After doing a lot of research on the internet it appears that Subaru Foresters have a history of these failures and there has been a number of recalls for this particular model detailing the vehicle losing power or stalling. Unfortunately, the dealership and corporate Subaru refuse to cover the full cost of the repairs as they claim the vehicle is past the warranty period; they have $750 to cover $1800 worth of repairs. This is clearly a safety issue and defect, and Subaru is clearly neglecting its responsibility to cover known defects from the factory.
The contact owns a 2019 Subaru Forester. The contact stated while driving approximately 65 MPH, the windshield cracked without impact. The vehicle was not taken to a local dealer. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 40,000.
Battery drains extremely quickly. I replaced with brand new battery and it completely drained overnight. When I tried to start car next morning the Engine clicked repeatedly then the infotainment and dash lights started blinking and acting strangely then went black but the music still played (with a black screen and car off). This is very alarming as it appears to be a major electrical issue that could cause a fire? Or possibly shut down random safety features that I want to use.
Windshield broke on its own
The contact owns a 2019 Subaru Forester. The contact stated that the battery would become drained after three days of the vehicle not being driven. The vehicle was taken to an independent mechanic who informed him that the failure was not due to the battery. The contact stated that the vehicle was still being driven however, after being parked for several days the battery had to be recharged before the vehicle could be driven. The vehicle was not repaired. Neither the dealer nor the manufacturer was contacted or notified about the failure. The approximate failure mileage was 20,000.
8 days ago I replaced the battery on this car as the lights/radio would come on but it would not start. Today the car is totally dead. It will have to be towed to the dealer whenever the towing companies can get around to it. I believe this one of the vehicles like those in the class action lawsuit.
My front windshield just cracked, no rock hit it, just cracked
Windshield Glass Break even small debris
Check engine light came on and code was for the TCV. The dealership said it would be $1500 to repair and was not under warranty…even though my car is a 2019 Subaru Forester with just 17,000 miles. The Subaru forums on Facebook show that numerous other people are also having this problem.
Battery is repeatedly drained while parked, even with taking care to close all doors and turn off interior lights. This has happened 6-7 times in the last 6 weeks. The dealer tells us the car is fine.
Yesterday, when we got into the car (2019 Subaru Forester) we noticed a large crack in the windshield. It started near the edge where the glass meets the frame, and went down and curved towards the driver side. If it were a straight line, it would be at least 10 inches. We had not had any rock strikes while driving and the windshield showed no signs of cracks the day before. The car has a little more than 12k miles so still very new.
Yesterday as I was driving home, I heard a “pop” noise & I looked at my front windshield I saw a 6” crack in the lower section of my windshield underneath the left wiper blade. I have approximately 22,000 miles on the vehicle. I got it brand new on 7/3/2019.
3 chips in the windshield very quickly and had them repaired. This windshield is a rock magnet and easily chipped. Only had 1 windshield cracked and less than 3 dings repaired with all my other vehicles in over 40 years of driving. Also, just driving down the road the windshield cracked right at eye level all the way across the drivers side. Now while driving, have to have seat raised all the way to be above the crack so road view is not distorted or impaired by the crack. Have not replaced it yet because of expense to do so for insurance, Eye Sight reprogramming, researching what brand windshield to replace it with that is not so susceptible to dings / cracking, why this vehicle has more issues than any others I have had and whether purchasing / installing a rock deflector would help. Something to note, that as of this post there are 514 complaints total for this vehicle posted with two thirds of them having to do with visibility (windshield) issues (313 + 25). Not to mention the other Subaru vehicles with the same issue around this time period. Something is not right with these windshields!
Driving on the highway, and a small pebble hit my window and cracked it. This is the second time in the three years it's been driven (~34,000 miles). The windows seem to be weak as compared to other cars. The repair is expensive because of the eyesight system.
12/6 - 3:30pm. My dashboard warning lights all came on as I turned right into my driveway, the car stalled so I turned it off. Next day 12/7 - 9:00 am all the warning lights came on when I turned the key. I called Subaru and described all the lights and was told it was safe to drive. I made an appointment for the next morning. At 12:00pm the Lights on dash went out and stayed off, but then they all came back on again at 4:05 pm. A minute later I took a right turn onto a side street and the car stopped suddenly and stalled in the middle of the road. I tried to start it back up 3 times. The Engine would turn on and then shut down again. After 2 hours we turned the car on and drove it 2 car lengths off to the side of the road and kept it idling to get warm, but it overheated after a while and we had to shut it off. We stayed there until 8:30pm (3.5 hours later) waiting for Subaru Roadside Assistance, but ended up walking home because they never came. Apparently they arrived sometime after 11:00pm and towed the car to Subaru dealer.
Small rock strike on interstate caused cracked windshield. Second on this vehicle since purchased new.
The contact owns a 2019 Subaru Forester. The contact stated that while at a stoplight, the vehicle stalled. The failure occurred on numerous occasions. The vehicle was towed to the contact's residence. The dealer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 84,243.
Numerous small chips throughout normal driving conditions. Mostly pitting. However one rock chip (starburst) received from opposite lane traffic. Had glass company seal, but approx 1 month later it spread across. Throughout my history I've never seen such a fragile windshield.
The contact's wife owns a 2019 Subaru Forester. The contact stated that as his wife attempted to park her vehicle into a parking spot, the vehicle independently accelerated while her foot was on the brake pedal without warning. The contact's wife steered the vehicle to avoid hitting other vehicles as the acceleration continued; she was eventually able to stop the vehicle. Prior to the failure, the contact stated that while his wife was driving at 35 MPH, the vehicle independently accelerated without warning with her foot was on the accelerator pedal. His wife had to repeatedly depress the brake pedal before the vehicle came to a complete stop. The contact had taken the vehicle to the dealer where it remained in their possession. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 21,000.
I was on road driving at night when I heard a crack. When I got to a lit area I noticed 3 inch crack appeared in the lower center of the windshield. No debris hit the windshield all I heard was the distictive sound of the crack.
The car was parked for a week while visiting. (It has recently had its 30,000 mi.service) When I got in and started it, all the dashboard lights lit up including check engine. I tried reaching a Subaru near where I was visiting. No luck so I called my Subaru in VT. I was told I was safe to go as long as the Check Engine wasn't blinking. It wasn't so I drove home (I did note the steering wheel felt "tight".) When I went into the dealership upon my return, they did their computer diagnostic test. It was explained it could be as simple as not tightening the gas cap. The computer turned up something in the wheel. At first, he wanted to give me an appointment a week and a half out, but then found a car he could loan me that following Monday. I wanted to know why they needed it several days. He said it was to figure out the issue. When I asked if it was safe to drive, he said it was but there was a possibility of being on the highway and losing control/not being able to stop, but that was rare. I asked about the change in steering, as though the power steering was lost, and he explained they don't have that kind of system. I drove home slowly and went no where except Sunday when I drove a couple of miles to a farm stand close by. Upon returning into the driveway, I put it in reverse to park. It accelerated and when I tried braking, it wouldn't respond. It was a though everything was locked. The car jolted. Sped. Jolted. The side airbags deployed. My arm was banged up from the airba
Small star chip on top driver's side, about 2 minutes after that. Large 16" crack appeared on passenger side
The contact owns a 2019 Subaru Forester. The contact stated that while driving in the rain at 55 mph, the vehicle spun a couple of times, then crashed into the median wall. The median wall brought the vehicle to a complete stop. The contact's driver's side seatbelt did not lock the contact into her seat during impact, which caused injuries to the contact's right arm, wrist, and hand. No air bags deployed upon impact. The contact and passenger were transported by ambulance to the hospital. The passenger sustained injuries to her left foot and bruising to her chest from the passenger side seatbelt, locking her into her seat during impact. A police report was filed. The vehicle was towed to the dealer and remained at the dealer, awaiting steering parts and cosmetic repair. The manufacturer was made aware of the failure and sent an inspector to investigate. The manufacturer informed the contact that the inspector found that the air bags and seatbelt were functioning properly. The failure mileage was approximately 20,000.
A pebble struck the lower right corner of the windshield which precipitated a long crack going one-third of the way across the windshield. I have had many rocks hit my windshield in other vehicles and not once have they started a crack across the whole windshield. In contacting Subaru of Surprise service center, they notified me of a two month backlog order for a replacement windshield.
On at least 4 or five occasions my car has been dead in the garage of my home. So far I have been lucky and it has not gone dead while I was out. After the first three dead issues, I had the AAA come and they replaced the battery. I brought it to Subaru then and was told a light was left on. This was a lie. I wrote a letter to Subaru regarding the dead battery and associated costs and they refunded my expenditures. Using the vehicle with the new battery was ok for awhile but now this issue is starting again. Looking online at various pieces of information I discovered that I am not the only one with this issue. There is currently a class action lawsuit in New Jersey although I am not sure if it includes Foresters. This site explains about the CAN system in the affected vehicles and in laymen's terms says that after the car is turned off it is supposed to go to sleep but it is not. It is draining the battery continually. Of course Subaru is fighting this. It will cost them money to recall all these vehicles. But how safe are you when you are out, perhaps in a remote area, and your car is dead? One woman stated that in her vehicle she was stranded overnight. This is NOT safe. Subaru service is telling me I don't drive the car enough. Who are they to tell me when and how much to drive?
The contact owned a 2019 Subaru Forester. The contact stated that while driving at an undisclosed speed, the brake pedal needed to be depressed to the floorboard to stop the vehicle. Additionally, the steering wheel would jerk out of the contact's hand while at a stoplight. The dealer was made aware of the failure but informed the contact that it was normal. The vehicle was not diagnosed nor repaired. The contact traded the vehicle in for another vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 23,000.
Battery died.
On two occasions, when staring from a stop and starting to turn left, the car accelerated on its own. at least once the car's override brake system became active as i was slamming the brake.
My windshield cracked for no apparent reason. To the best of my knowledge, nothing hit the windshield itself. I was parking the car and all of a sudden I noticed the crack. Single line from the left edge. No chips or divots that I can tell
Windshield cracked for an unknown reason. This is the second crack and windshield replacement within one year.
For the third time my battery has died. After the second time I had them replace the battery. And now it has died again. In the past week (this being Friday) I had driven almost 400 miles, the previous Friday 70 miles, Saturday slightly over 300 miles, and Tuesday 20 miles. It had not been driven for the past two days. The lights were NOT left on. I have purchased a battery charger, and this time started the car myself, but it should not happen.
When i entered my car on Monday 9-13-21 to go to store found a cracked in the windshield start from the top corner to the middle where the eyesight is located towards the middle and formed a J . The car was not used since friday night 9-10-21. I immediately checked if there was any object that hit or cause my windshield crack but could not find any. It just cracked for no reason
On 9/11/2021, i was pulling into a vacant parking spot. I backed into an open area and applied the brakes and shifted from reverse to forward, The car accelerated full open, initially the brakes did not stop the car, I pulled to the left trying to avoid hitting the auto in front of me. I hit the auto on the left bumper, the car continued to race full open while my foot was on the brake, we moved forward five foot or so and then the car stopped. The air bags did not deploy. The auto that we hit was not occupied and there we no injuries. note; we have not yet made a police report but will soon, so the line is now marked no. we have looked on line and similar incidents have been reported going back 20 years' we are waiting for Monday to have the car towed from our house to ther repair shop, no estimates yet. but the entire front is pushed in.
Front windshield spontaneously cracked on passenger front side. The crack is only in the inside layer of glass and does not go all the way through it. Subaru dealer documented there is not impact from anything thing.
VEHICLE WINDSHIELD CRACKED. FIRST CRACKED IN LOWER MIDDLE BY TRIM, THEN WENT UP AND SPLIT LEFT AND RIGHT. THIS CRACK IS CAUSING VISIBILITY ISSUES AND CAN POTENTIALLY CAUSE ISSUES WITH EYESIGHT (ADAS)
Normal highway driving, when a loud "pop" noise occurred. Pulled over and assessed the front end, which revealed a large crack on the windshield. Immediately reported to insurance for replacement claim.
The contact owns a 2019 Subaru Forester. The contact stated that the vehicle was parked in the garage and the following morning he noticed there was a crack on the windshield. The contact stated that he could not determine the cause of the failure. The vehicle was taken to an independent mechanic who diagnosed that the windshield needed to be replaced. The contact stated that the vehicle was repaired however, the failure recurred while the vehicle was parked in the garage. The dealer and the manufacturer were not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 8,000.
The windshield on my 2019 Subaru Forester is the worst windshield I have seen. In three years, of which I have worked from home half that time and thus limited driving, I had over 8 rock chips, four of which are star cracks. I owned a Hyundai for eight years and never had an issue with that windshield. This is the worst glass I have ever had in a vehicle. I wished there was an aftermarket glass that could be installed to replace this one instead of the manufacturer's glass, but I am told the eyesight feature may not work then. I am stuck having to replace this windshield with the same glass. So I am sure I will be returning for another replacement, again and again, and again. The latest rock chip caused the windshield to crack half -way across the windshield and the split causes any passenger to have light refracted directly into their eyes.
While washing my vehicle, I would notice small tiny little dips in the windshield. It appeared to be tiny chips as if they were hit with 1000 pebbles. I addressed the issue with the dealership in January 2021. They took pictures and submitted it to the Subaru corporate office. I knew that there were issues related to windshields cracking spontaneously which is why I addressed it with the dealership. They stated that my vehicle may not be related to that issue. Today, August 7, 2021, I went to lunch and park my vehicle. When I returned, I noticed a large crack which runs halfway through my windshield. It starts on the bottom right corner and goes all the way across underneath my rearview mirror.
Repeated SUDDEN BATTERY DRAIN when car sits overnight, car is disabled. Note that Key FOB is kept away from the car when not in use, no accessories are left on (i.e. lights, door ajar, etc.) and car is only sitting for one night. There were no warning lights or messages or other symptoms prior. No indication as to cause each time after car battery is jumped by road service. Incidents began on March 11, 2019 (car was purchased Nov. 15, 2018); repeatedly occurs approx. every 4-6 weeks without any noticeable time elapse patterns. Began recording occurances regularly since August of 2020 (more incidents prior), total of 21 times to date; and 12 times in 2021 alone. Problem was reported frequently (and once towed) to Hodges Subaru (Ferndale, MI) dealer service dept. Battery & electrical systems were inspected by them several times since 2020. Dealer service claimed there were no problems with electrical system at each check, however Battery was replaced 2 times: 10/20/20 (as a "courtesy") and 5/24/21 (claimed defective battery). The same sudden battery drain continued to occur 9 times after it was first replaced; and an additional 4 times to date since the latest replacement on 5/24/21. Latest incident on Aug. 1, 2021.
Date of incident: 16JUL2021; Mileage at time of incident: 23,202; Driving home from having a recall repair at the dealership, the front windshield cracked with no apparent outside impact. Crack originated in the area where the de-icer for the wipers is located vertically in the middle of the windshield. In an approximate 30 minute time frame the crack proceeded vertically up the middle of the windshield at which point it started to move in a horizontal direction toward the driver side directly at eye level.
The contact owns a 2019 Subaru Forester. The contact stated that since owning the vehicle in October 2019, five separate cracks had formed on the windshield due to various small debris hitting the windshield while driving at various speeds. On five separate occasions, the contact had taken the vehicle to the same independent mechanic who replaced the windshield each time. Despite each repair, the same failure would occur soon after replacement. Currently, the contact stated that there were two cracks on her windshield, one that had formed on the lower driver side of the windshield and another on the bottom side of the passenger’s side windshield. The contact stated that the cracks obstructed her view while driving. The contact stated that there were several dents on the hood. She had taken the vehicle to an independent mechanic who informed her that the dents were caused by acorns falling onto the hood. The contact was informed that the hood metal was very soft. She also mentioned that while driving at various speeds or even going through a car wash, the hood would wobble due to the wind and air would circulate through the hood. The dealer had been notified of the failure and informed her that they were unaware of the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was unknown.
Was at the cemetery unloading mulch bags for family gravesite, with rear gate up, for about 30 - 40 minutes total late May 2021. Battery was dead. Had to have someone come and jump start. No problems after that. Had a previous time before that in the cemetery the previous year (2020) where rear gate was up and battery was slow to turn over after 20 minutes.
I was driving to work at 6:15 am and I was stopped at a traffic light with no other cars around me. I heard a light pop sound and realized my front windshield had a huge (approximately 13” ) crack in it.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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